-
Essential Duties and Responsibilities:
- Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
- Provide technical support as needed based on hot topics and customer feedback.
- Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.
Job-Specific Essential Duties and Responsibilities:
- Engage with business stakeholders to understand priorities, needs, and emerging issues.
- Capture, track, and communicate demand, requests, and feedback between business and IT teams.
- Coordinate with delivery, PMO, and Service teams to monitor project status and ensure alignment.
- Manage and escalate risks, issues, and service concerns to appropriate channels.
- Provide regular status updates, summaries, and insights to stakeholders.
- Facilitate meetings, discussions, and follow-ups to drive progress and clarity.
- Support shaping business needs into clear, actionable requests or requirements.
- Ensure stakeholders are informed of key initiatives, impacts, and changes affecting the business.
- Identify opportunities to improve processes, reduce friction, and enhance engagement.
- Act as a consistent point of focus to maintain alignment, transparency, and trust across teams.
Minimum Requirements
- Bachelor's Degree or equivalent experience
- 7+ Years
Required Skills and Education:
- Bachelor's degree in a relevant field or equivalent experience required.
Additional experience will be considered in lieu of formal education.
- 7 years of experience working across business and IT to support demand, communication, and delivery alignment.
- Must be a US Citizen based on customer requirements.
- Demonstrated experience in IT business relationship management or a closely related role.
- Proven ability to act as a strategic partner between IT teams and business stakeholders.
- Experience partnering with IT to deliver measurable business value.
- Strong background in process improvement and optimization initiatives.
Preferred Skills and Qualifications:
Strategic partnership with VP/C-suite stakeholders.
Aligning IT initiatives to business outcomes and strategy.
Managing demand intake, prioritization, and portfolio governance.
Experience with Agile/SAFe and product/value stream delivery models
Driving and facilitating QBRs or executive governance forums.
Supporting financial planning, business cases, and ROI analysis.
Strong executive communication and storytelling.
Leading or support...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:57
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct, support and supervise all functions, duties and activities for the Drug GM department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
Desired
* High school education or equivalent preferred
* Management experience preferred
* Drug GM experience
* Retail experience
* Second language: speaking, reading and/or writing
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Establish performance goals and empower associates to meet or exceed targets.
* Develop scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that allows customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Offer product samples to help customers discover new items or products.
* Inform customers of Drug GM specials.
* Display a positive attitude.
* Develop and implement a department business plan to achieve desired results by collaborating with store management and associates.
* Understand the store's layout and be able to locate products.
* Inform and educate department associates about current, upcoming and special in-store promotions.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Implement the period promotional plan for the department.
* Stay current with present, future, seasonal and special ads.
* Monitor and control expenses for the department.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions a...
....Read more...
Type: Permanent Location: Arcadia, US-CA
Salary / Rate: 24.82
Posted: 2026-05-14 09:11:54
-
Essential Duties and Responsibilities:
- Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
- Provide technical support as needed based on hot topics and customer feedback.
- Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.
Job-Specific Essential Duties and Responsibilities:
- Engage with business stakeholders to understand priorities, needs, and emerging issues.
- Capture, track, and communicate demand, requests, and feedback between business and IT teams.
- Coordinate with delivery, PMO, and Service teams to monitor project status and ensure alignment.
- Manage and escalate risks, issues, and service concerns to appropriate channels.
- Provide regular status updates, summaries, and insights to stakeholders.
- Facilitate meetings, discussions, and follow-ups to drive progress and clarity.
- Support shaping business needs into clear, actionable requests or requirements.
- Ensure stakeholders are informed of key initiatives, impacts, and changes affecting the business.
- Identify opportunities to improve processes, reduce friction, and enhance engagement.
- Act as a consistent point of focus to maintain alignment, transparency, and trust across teams.
Minimum Requirements
- Bachelor's Degree or equivalent experience
- 7+ Years
Required Skills and Education:
- Bachelor's degree in a relevant field or equivalent experience required.
Additional experience will be considered in lieu of formal education.
- 7 years of experience working across business and IT to support demand, communication, and delivery alignment.
- Must be a US Citizen based on customer requirements.
- Demonstrated experience in IT business relationship management or a closely related role.
- Proven ability to act as a strategic partner between IT teams and business stakeholders.
- Experience partnering with IT to deliver measurable business value.
- Strong background in process improvement and optimization initiatives.
Preferred Skills and Qualifications:
Strategic partnership with VP/C-suite stakeholders.
Aligning IT initiatives to business outcomes and strategy.
Managing demand intake, prioritization, and portfolio governance.
Experience with Agile/SAFe and product/value stream delivery models
Driving and facilitating QBRs or executive governance forums.
Supporting financial planning, business cases, and ROI analysis.
Strong executive communication and storytelling.
Leading or support...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:52
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
Essential Job Functions:
• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point o...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:52
-
Essential Duties and Responsibilities:
- Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
- Provide technical support as needed based on hot topics and customer feedback.
- Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.
Job-Specific Essential Duties and Responsibilities:
- Engage with business stakeholders to understand priorities, needs, and emerging issues.
- Capture, track, and communicate demand, requests, and feedback between business and IT teams.
- Coordinate with delivery, PMO, and Service teams to monitor project status and ensure alignment.
- Manage and escalate risks, issues, and service concerns to appropriate channels.
- Provide regular status updates, summaries, and insights to stakeholders.
- Facilitate meetings, discussions, and follow-ups to drive progress and clarity.
- Support shaping business needs into clear, actionable requests or requirements.
- Ensure stakeholders are informed of key initiatives, impacts, and changes affecting the business.
- Identify opportunities to improve processes, reduce friction, and enhance engagement.
- Act as a consistent point of focus to maintain alignment, transparency, and trust across teams.
Minimum Requirements
- Bachelor's Degree or equivalent experience
- 7+ Years
Required Skills and Education:
- Bachelor's degree in a relevant field or equivalent experience required.
Additional experience will be considered in lieu of formal education.
- 7 years of experience working across business and IT to support demand, communication, and delivery alignment.
- Must be a US Citizen based on customer requirements.
- Demonstrated experience in IT business relationship management or a closely related role.
- Proven ability to act as a strategic partner between IT teams and business stakeholders.
- Experience partnering with IT to deliver measurable business value.
- Strong background in process improvement and optimization initiatives.
Preferred Skills and Qualifications:
Strategic partnership with VP/C-suite stakeholders.
Aligning IT initiatives to business outcomes and strategy.
Managing demand intake, prioritization, and portfolio governance.
Experience with Agile/SAFe and product/value stream delivery models
Driving and facilitating QBRs or executive governance forums.
Supporting financial planning, business cases, and ROI analysis.
Strong executive communication and storytelling.
Leading or support...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:49
-
Essential Duties and Responsibilities:
- Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
- Provide technical support as needed based on hot topics and customer feedback.
- Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.
Job-Specific Essential Duties and Responsibilities:
- Engage with business stakeholders to understand priorities, needs, and emerging issues.
- Capture, track, and communicate demand, requests, and feedback between business and IT teams.
- Coordinate with delivery, PMO, and Service teams to monitor project status and ensure alignment.
- Manage and escalate risks, issues, and service concerns to appropriate channels.
- Provide regular status updates, summaries, and insights to stakeholders.
- Facilitate meetings, discussions, and follow-ups to drive progress and clarity.
- Support shaping business needs into clear, actionable requests or requirements.
- Ensure stakeholders are informed of key initiatives, impacts, and changes affecting the business.
- Identify opportunities to improve processes, reduce friction, and enhance engagement.
- Act as a consistent point of focus to maintain alignment, transparency, and trust across teams.
Minimum Requirements
- Bachelor's Degree or equivalent experience
- 7+ Years
Required Skills and Education:
- Bachelor's degree in a relevant field or equivalent experience required.
Additional experience will be considered in lieu of formal education.
- 7 years of experience working across business and IT to support demand, communication, and delivery alignment.
- Must be a US Citizen based on customer requirements.
- Demonstrated experience in IT business relationship management or a closely related role.
- Proven ability to act as a strategic partner between IT teams and business stakeholders.
- Experience partnering with IT to deliver measurable business value.
- Strong background in process improvement and optimization initiatives.
Preferred Skills and Qualifications:
Strategic partnership with VP/C-suite stakeholders.
Aligning IT initiatives to business outcomes and strategy.
Managing demand intake, prioritization, and portfolio governance.
Experience with Agile/SAFe and product/value stream delivery models
Driving and facilitating QBRs or executive governance forums.
Supporting financial planning, business cases, and ROI analysis.
Strong executive communication and storytelling.
Leading or support...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:47
-
Assist customers and manage cash register.
Maintain neatness and cleanliness of the fuel center.
Recover stock, fill out incident and security reports, and maintain compliance documentation.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Re...
....Read more...
Type: Permanent Location: Livonia, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:46
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
Essential Job Functions:
• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point o...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: 15.4
Posted: 2026-05-14 09:11:46
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential funct...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 23.85
Posted: 2026-05-14 09:11:44
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
Essential Job Functions:
• Grocery Clerk helps custo...
....Read more...
Type: Permanent Location: Arvada, US-CO
Salary / Rate: 21.505
Posted: 2026-05-14 09:11:41
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Rochester, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:41
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:40
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:38
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:36
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:35
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:35
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:32
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:31
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:30
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:29
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:27
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:25
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:25
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:24
-
Essential Duties and Responsibilities:
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- Act as primary liaison between project business staff and technical staff.
- May lead area of requirements development including; work plan development, timeline, and resource management.
- Evaluate and recommend enhancements to application efficiency and reliability.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects.
- Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
- Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
- Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
- Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
- Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
- Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
- Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
- Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
- Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements.
- Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications:
- Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
- Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
- Experience supporting customer application ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-05-14 09:11:22
