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Company
Federal Reserve Bank of St.
Louis
The St Louis Fed is one of 12 Reserve Banks serving all or parts of Missouri, Illinois, Indiana, Kentucky, Tennessee, Mississippi and Arkansas with branches in Little Rock, Louisville and Memphis.
The St.
Louis Fed’s most essential responsibilities include: promoting stable prices and economic growth, fostering a sound financial system, providing payment services to financial institutions, supporting the U.S.
Treasury's financial operations, and advancing economic education, community development and fair access to credit.
The Intra-governmental Transactions (IGT) department of the Federal Reserve Bank of St.
Louis is seeking Senior Software Engineer to design, test and implement Java-based web applications to the AWS cloud.
The position requires expertise in full-stack Java/angular development with understanding of AWS Cloud technologies and Oracle.
This position will be responsible, as a contributor, in the analysis, design, development, and implementation of migration of an application to the cloud.
This individual will be responsible for working with the development team and architects to implement application and infrastructure enhancements.
Responsibilities
* Develop complex application business logic using Java.
Design and code and integrate application business layer with external application components.
* Work as a member of an Agile delivery team to migrate portfolio applications to cloud services.
* Conduct analysis, testing, updating, and debugging, identifying bottlenecks and bugs in the system and develop solutions.
* Translate complex application stories, use cases, and business concept designs into functional, dynamic applications.
* Develop reusable and scalable code using industry standard software development practices, techniques, tools, and frameworks.
* Understand current infrastructure and stack to employ best cloud solutions.
Collaborate to implement cost-effective migration strategies, taking advantage of cloud services.
* Work with shared services teams, integrate solutions, and handle data conversions and migrations.
* Be a technology leader and foster a learning and innovation culture within the Information Technology Division and across the Federal Reserve System
Qualifications
* Bachelor’s degree from an accredited college or university with specialization in an information technology field (e.g., Computer/Management Information Systems (MIS/CIS), Computer Science (CS), Electrical/Computer Engineering (EE/CE), or an equivalent combination of related education and work experience.
* Typically requires at least 6+ years of relevant and progressive information technology experience directly related to architecture, design, and development of cloud and software solutions, ranging in complexity from department-class to enterprise-class.
* Familiarity with Industry cloud implementation and software development met...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:16
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Company
Federal Reserve Bank of St.
Louis
The St Louis Fed is one of 12 Reserve Banks serving all or parts of Missouri, Illinois, Indiana, Kentucky, Tennessee, Mississippi and Arkansas with branches in Little Rock, Louisville and Memphis.
The St.
Louis Fed’s most essential responsibilities include: promoting stable prices and economic growth, fostering a sound financial system, providing payment services to financial institutions, supporting the U.S.
Treasury's financial operations, and advancing economic education, community development and fair access to credit.
Overview
Responsibilities
* Design complex full-stack cloud technology solutions in collaboration with application development teams, aligned with the vision established by technology and product leaders.
* Take ownership of existing technology solutions, designing and recommending improvements to increase efficiency, resiliency, and reduce manual effort
* Develop and lead the peer review process for Infrastructure as Code (IaC).
IaC tools include Terraform, PowerShell, bash and Python.
* Lead the implementation of additional tools and processes that maintain an automation-first approach to infrastructure and middleware management.
* Collaborate with teams to understand their current infrastructure state and assist them in achieving the next step forward.
* Help create roadmaps to sunset, replace, and decommission legacy implementations as new capabilities are introduced.
* Act as a subject matter expert for infrastructure operations in cloud; act as an escalation point for application development teams.
Qualifications
* A bachelor’s degree in computer science, information systems or a related field, or equivalent experience; technical certification preferred
* 1+ years of relevant experience, encompassing:
* Utilizing system monitoring and automated self-healing.
* In-depth knowledge of Ansible, Terraform, Python, shell scripting, and other automation tools.
* Full stack application development experience, including CI/CD pipeline development, automated builds, testing, and Infrastructure as Code
* Developing and maintaining infrastructure solutions in Amazon Web Services (AWS), including tools such as Kubernetes, Docker, Lambda, and serverless deployments
* Applying Agile methodologies and DevSecOps practices in planning and organizing work
* Monitoring platform/application using tools such as Dynatrace, Grafana, CloudWatch is preferred.
* Occasional travel may be required
* US Citizenship requirement for role
Total Rewards
Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
Salary: $61,600-77,000
In addition to competitive compensation, we offer a comprehensive benefits package that all brought together in a flexible work environ...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: 77000
Posted: 2024-12-24 07:26:16
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Company
Federal Reserve Bank of Philadelphia
The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System.
It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government.
The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.
The Federal Reserve Bank of Philadelphia is looking to fill a position in the Software Quality Assurance group of the Information Technology Services (ITS) Department.
We promote new ways for building and delivering software solutions for the various departments of the Federal Reserve System.
We are looking for a motivated ETL and Database Test Engineer who will review design and data flow documentation, verify target system structure and its schema, and the constraints applied in the system.
You will perform data completeness and reconciliation, and data quality validation.
We ask that you have QA experience with a focus on data, knowledge of data pipelines from raw data to reporting, and SQL expertise.
You will work with the Data modeler, Scrum teams and Product Manager to address how to provide better quality coverage for the applications supported.
Job Summary:
You are a creative problem-solver, comfortable both navigating an application front-end and running scripts on the back end.
A Willingness to participate in professional development activities to stay current on industry knowledge is important.
To be successful in this role, you will be asked to understand business logic and our needs, by Experience communicating updates and resolutions to customers and other partners, innovative thinking and curious attitude.
A collaborative mindset is necessary, as the knowledge required to fulfill responsibilities will be obtained through conversation with developers, the product owner, and other QE resources.
Technical skills including complex SQL, Linux / curl scripting, Python, and REST API knowledge, will be immediately applicable to project work.
The project assignment will involve understanding a complex system with on-prem and cloud resources separated into DEV, QA, and PROD regions.
Think systemically.
Experience working a dynamic Agile team is helpful.
What You Will Do:
* Develop and execute data and ETL test scenarios/scripts for complex business rules using available testing tools
* Review interface design documents, analyze requirements and work with flat files, database dumps, XML/XSD to achieve expected results
* Perform root cause analysis, database validation, and data defect identification using SQL
* Create/Identify test data to validate functional and technical requirements
* Activities supporting Database testing:
* Trace re...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:15
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Company
Federal Reserve Bank of Dallas
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all.
These efforts take a team of dedicated individuals doing many different jobs.
Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Location: #LI-Hybrid
About the Role:
The Product Go-to-Market Manager maintains a broad understanding of the business domains especially Supervision and Regulation.
Provides oversight for GTM that covers the areas of communications, change management, training and adoption to ensure technology services are delivered to meet the end users expectations.
Keeps abreast of the technology trends and propose new technology services that align with the business needs and ITS strategy.
Anticipates customer needs and provides services meeting or exceeding customer expectations.
The manager develops a diverse pool of talent aimed at increasing product adoption and focusing on customer delight.
You Will:
* Manage employees assigned to area establishing work assignments, setting performance expectations, and monitoring results for assigned staff.
* Provide guidance where necessary for the performance evaluation of indirect report employees.
* Oversee and approve requisitions/hiring, compensation, promotion, discipline, dismissal and other personnel actions.
* Coach and support staff members and provides for their personal development.
* Assist with the most complex or sensitive customer cases, ensuring that necessary follow-up is completed.
* Ensure that the goals and objectives of area of responsibility in adoption of ITS services and Bank’s strategic objectives and plans are met.
* Evaluate a wide variety of inputs for strategic decision-making and provides tactical recommendations to Product Adoption team.
* Lead studies to improve effectiveness, efficiency, and costs in operations, workflows, and methodologies.
* Perform assignments that require a broad knowledge of product adoption with little structure or direction.
* Provide input on department budget and ensures spending on training and other controllable items align with short and long-term business objectives.
* Develop creative solutions to staffing and scheduling challenges due to specialized nature of the tasks.
* Participates on System and District project teams focused on the center of excellence for Product Adoption.
* Direct the diverse activities related to Product Go to Market and Adoption activities.
* Research best business practices within and outside the organization to establish benchmark data.
* Participate in industry professional organizations to both maintain benchmarking awareness and represent the department.
* Build knowledge of how business functional areas conduct business and re...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: 140000
Posted: 2024-12-24 07:26:14
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Job Description:
Do you want to start your career with a company that values integrity, dedication, and hard work every single day? We want to offer you competitive pay, a generous benefits package, and opportunities for advancement.
As leaders in the utility industry concentrating, on quality and safety, RECONN is looking for people to join our team who are problem solvers, take pride in public safety and are comfortable in a fast paced, exciting work environment.
A gas leak surveyor provides an important service to utilities and the public.
Leak survey technicians use a variety of equipment to survey gas lines ensuring pipeline integrity.
When a leak is detected, it is investigated, classified, and documented.
Basic skills needed are computer skills, map reading, routing, and problem solving.
The starting pay for this position is $18/hour.
These are entry-level, daytime,/full-time positions and overtime may be required.
Instructor led training will be provided.
This position may require you to work weekends.
Why You'll Love Working for Us (Our Benefits):
* 100% paid training – We're invested in you, starting on your first day.
* Company Vehicle & Gas Card - Business use only including commute to and from work locations
* Company laptop, phone, and equipment – Advanced technology you can count on.
* Daily pay – Access your pay when you need it most.
Instantly transfer your earnings to your bank same day.
* Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.
* 401(k) with company match – We will help you save for the long term with our competitive 401(k) employer match program.
* PTO and paid holidays – Even in your first year, so you can spend time with your loved ones.
* Post-dig season bonus – Front-line employees are the first to share in the company’s success
* Tenure Boots Program – Provides a $200 voucher to buy a new pair of work boots on your first anniversary and every year after.
* Tech Health Desk – Dedicated representatives to get you what you need when you need it.
* Employee discounts & perks – Outstanding discounts at major retailers and service
Responsibilities:
* Read and interpret gas company maps and records
* Detect, locate, and evaluate leaks using prescribed procedures
* Classify leaks in accordance with company/ contractual guidelines and procedures
* Immediately report leaks to gas company under contract
* Complete daily workload on accurately, efficiently, and on time
* Perform locates with safety in mind
* Complete required paperwork and sketches
* Keep lines of communication open with Management
* Help in other areas if needed
* Follow company guidelines set forth in employee manual
* Be willingly to perform duties in new areas when asked
* Respect and care for company issued equipment
What W...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:14
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Chief Data and Analytics Office, you'll be a key player in our agile team.
We work together to enhance, build, and deliver top-notch technology products securely and efficiently.
Your expertise and problem-solving skills will be crucial in promoting business impact and tackling a diverse array of technical challenges.
This role offers the opportunity to apply and grow your skills in a dynamic and collaborative environment.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable, serve as a function-wide subject matter expert in one or more areas of focus, and provide technical leadership and guidance to the cloud engineering team.
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, equity, inclusion, and respect
* Collaborate with development teams to enable the delivery of high-quality, secure, and scalable applications on the cloud
* Identify areas of improvement and prioritize initiatives that align with business goals and objectives
* Stay up-to-date with the latest advancements in cloud technologies and bring in recommendations for adoption and implementation of new tools/technologies
* Ensure compliance with security and regulatory requirements for the cloud
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on experience with one or more cloud computing platform providers AWS/Azure/GCP
* Advanced knowledge of Containerization and Container Runtime/Orchestration platforms (Docker/Kubernetes/ECS etc)
* Hands-on experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane & Cloud Formation etc
* Proficiency with programming languages like Golang, Python, Java, JS/TS etc and understand software development best practices
* Hands-on experience with logging and monitoring tools Splunk, Grafana, Prometheus etc
* Strong knowledge of cloud security best practices, shift left methodologies and DevSecOps processes
* Advance...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:13
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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Fraud Specialist's work is creative, exciting, and different every day.
As a Specialist I in Fraud, you will receive approximately 80 - 100 inbound calls a day specifically regarding fraud on customer accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities:
* Work in a call center environment that requires 100% phone-based customer interaction
* Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicate with customers in a metrics-driven environment
* Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Take ownership of each customer interaction while treating them with respect and responding with empathy
* Work both independently and in a team environment
* Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
* Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills:
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Call Center, Banking or Finance industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or fo...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:13
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:12
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Kingwood, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:11
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Corporate Sector, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
* Demonstrate and champion site reliability culture and practices and exerts technical influence throughout your team
* Lead initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
* Collaborate with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
* Demonstrate a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
* Act as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
* Document and shares knowledge within your organization via internal forums and communities of practice
* Provide comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
* Work toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency and experience in Cloud Platform (AWS) infrastructure and setting up monitoring / observability for application migrated to cloud platforms.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, et...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:11
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Commercial & Investment Bank - Commercial Bank Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages Java, and SpringBoot,
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages, such as, SQL, NoSQL, and Cassandra
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Hands on experience with Kubernetes, Docker (containers), Cassandra, and SQL
* Solid understanding and hands on experience in CloudFoundry or AWS
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies, such as, React.js
* CloudFoundry or AWS Certification
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many ...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:10
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:10
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Rosenberg, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:09
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member within the Consumer and Community Banking Advisors team, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
* Use your technical knowledge and exemplary customer service skills to resolve technology issues raised via email and ServiceNow query system
* Leverages basic technology skills (reading logs, basic sql) and works closely with Level 3 system-facing teams to manage resolution of application issues.
* Supports the technology agenda and act as brand ambassador for Technology Service Delivery and the Technology Franchise.
Liaising with Technology project managers/business analysts on assigned topics to understand technology, conduct knowledge transfer sessions, and ensure team knowledge is current
* Improve the quality of service and proactively contribute to the enhancement of the user experience
* Manages the relationship throughout the resolution process with regular end-user updates
* Supports application systems in operation, including tasks related to identifying and troubleshooting of application and data issues, including resolution or escalation of issues.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience in observability and monitoring tools and techniques
* Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
* Accountable for issue resolution, provide insights to technology and product teams on improvement opportunities
* Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up t...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:09
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Liquidity and Account Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
J.P.
Morgan Liquidity & Account Solutions ("L&AS")works with global clients with complex cash management needs who operates across multiple countries, currencies, legal entities, and time zones, including multi-national corporations, high-growth technology companies, commercial banks, non-bank financial institutions, central banks and broker dealers.
Our advanced, end-to-end solutions which combine physical, notional and virtual techniques enable our clients to achieve visibility, control and optimization of working capital.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Drive the delivery of functional enhancement/extensions to integrate Treasury Product solutions including Commercial Card and Commerce Solutions
* Drive the Treasury Product delivery with emphasis on creation of industry-specific solutions
* Develop a process to analyze and measure product use and trends across each client segment
* Coordinate product delivery and readiness to Commercial Banking Sales, Service and Implementations
* Work in a matrix fashion with Product Management counterparts in Commercial Banking, Corporate Investment Bank, Consumer and Community Banking, and Card and Merchant Services
* Partner with Risk, Legal, Compliance and Finance
* Assist with content for marketing, communications, process and procedures, and standard proposal content
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced know...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:08
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Reading and speaking in both Spanish and English fluently is required for this role
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products....
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Type: Permanent Location: Rock Hill, US-SC
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:07
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager, Performance and Investment Analytics in Merchant Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
As Vice President of Performance and Investment Analytics in Merchant Services, you will be responsible for identifying the key product and business performance metrics most critical to success of the Acquiring Platform and Rails program, and building processes and visualizations that give executive leadership and the program consistent visibility into performance and investment against each.
Foundational to your success will be an ownership mindset, coupled with strong critical thinking and analytical skills.
You will be required to step into a range of technology and business situations, identify what is most important for leaders and stakeholders to understand, and determine how best to capture and present this insight to them.
The insights your work provides to leadership will be a critical driver in how the program's $300M+ annual budget is allocated across markets, client segments, and lines of business, as well as how the program determines the success of each product it releases.
If you are a leader with exceptional executive presence, ability to identify the right strategic approach in a range of situations, and an understanding of how to gather and present data in a way that technology and business leadership can effectively act upon, then this is the right role for you.
Job responsibilities
* Works with executive leadership to identify critical business and product performance metrics that will drive the program's financial and market success
* Partners with business, product, and technology groups across APR to identify existing systems and data sources, bringing into a centralized location for consistent reporting and tracking
* Integrates disparate data and structure it within tools that facilitate seamless and repeated usage by executive leadership, providing key insights for tracking and decision-making
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:07
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Lake Zurich, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:06
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Mesa, US-AZ
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:06
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Harrisburg, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:05
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abi...
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Type: Permanent Location: Newtonville, US-MA
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:04
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Company
Federal Reserve Bank of St.
Louis
SCOPE OF WORK:
Consultant shall provide Bank, at Bank’s St.
Louis, Missouri headquarters or other locations specified by Bank, with the following Services on a time and materials basis:
• Perform state member bank loan review assessments, as assigned, during state member bank examinations following prescribed regulatory standards and using existing examiner guidance.
• Create loan review assessments, which must include a global cash flow analysis to determine debt service capacity, an assessment of the adequacy of collateral, and a determination of the appropriateness of the loan structure, terms, and financial capacity and strength of guarantors.
• Ensure all loan review assessments are documented to support the final loan disposition, according to existing examiner guidance.
• Correspond and communicate, as necessary, with state member bank management to fully understand the state member bank’s credit relationships.
• Promptly provide written status updates on individual activities to Bank, as requested.
Consultant shall only provide the examination technical support described above and shall not make any final decision for Bank about a bank examination matter.
DELIVERABLES:
• Prepare and deliver to Bank “line card” loan review reports detailing loan review assessments.
• As necessary, prepare and deliver to Bank written memoranda describing and justifying recommended loan downgrades.
Full Time / Part Time
Part time
Regular / Temporary
Contractor
Job Exempt (Yes / No)
No
Job Category
Other
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
Privacy Notice
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Type: Contract Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:04
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Hackettstown, US-NJ
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:03
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Hanover, US-MA
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:03
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Unleash your expertise in working on a team of analysts by leveraging research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Transaction Analyst on the ATM Deployment & Installation Team, you will be part of a team that strives to enhance the customer and employee experience through managing ATM projects related to new installations, replacements, and temporary moves to accommodate real estate projects.
The ATM Monitoring Group (AMG) supports more than 15k ATMs by monitoring active technician dispatches and the overall health of the devices across the entire fleet.
You will be part of a team of analysts that executes on the ATM projects listed above, as well as a liaison between support groups that help provide a pathway to resolution assistance.
The ATM Monitoring Group (AMG) monitors Chase-owned and operated ATMs and Teller Cash Recyclers (TCRs) to ensure maximum uptime for customer transactions.
AMG partners with various teams, including Technology, Real Estate, third-party suppliers, and ATM hardware and Cash Supplier Management to maintain the Chase ATM and TCR fleet.
Job responsibilities
* Manage and execute ATM projects, including new installations, replacements, and temporary relocations, to support real estate initiatives.
* Coordinate with cross-functional teams to ensure timely and efficient project completion.
* Collaborate with the ATM Monitoring Group (AMG) to oversee the health and performance of more than 15,000 ATMs and Teller Cash Recyclers (TCRs).
* Monitor active technician dispatches and ensure maximum uptime for customer transactions.
* Understand and coordinate the roles of cash vendors, security vendors, ATM technicians, and other trades required for ATM installations.
* Partner with external vendors to maintain the Chase ATM and TCR fleet, serve as a liaison between various support groups, including Technology, Real Estate, third-party suppliers, and ATM hardware and Cash Supplier Management.
* Communicate effectively with both technology and non-technology stakeholders to facilitate resolution pathways.
* Troubleshoot and resolve technical issues using documented procedures and analytical problem-solving skills.
Required qualifications, capabilities, and skills
* Previous background working in large environment supporting the deployment and configuration of technology devices in retail financial industry
* Experience supporting ATM technicians in the installation's steps in the field and software load/configuration from our remote support location
* Strong understanding of the various support roles of cash vendors, security vendors, ATM technicians, and other trades required to install an ATM.
* Must be able to work in fast pace environment with the ability to multi-task in/out bound phone calls, application of department/install process, updating project details, and manage concurrent issues...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-12-24 07:26:02
