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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: Diamond Bar, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:51
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:50
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Job Description:
As an Analyst for the Global Corporate Banking - Consumer Retail & Business Services (CRBS) group, you will have intellectual curiosity and drive to contribute to the development and execution of comprehensive banking solutions for your clients.
The Global Corporate Banking group is part of Global Banking within Commercial & Investment Banking at J.P.
Morgan.
Global Corporate Banking focuses on mid- and large-cap companies that require traditional banking services in addition to investment banking solutions.
Each of the sectors is extremely capital intensive and, therefore, financing activity is high.
You'll work directly with senior bankers, clients, and partners around the globe to deliver a range of solutions for leading CRBS companies.
Job Responsibilities
* Support senior bankers with overall client management responsibilities, idea generation and business initiatives, as well as interact and build relationships with clients
* Prepare presentation and marketing materials for use in client meetings and transaction execution, covering topics such as financing alternatives, capital markets activity, capital structure, capital allocation and credit ratings
* Participate in all phases of capital markets and syndicated and leveraged finance origination, execution, and syndication
* Build and maintain financial models to evaluate implied credit ratings, debt capacity, creditworthiness, and the impact of various capital structures
* Develop a working understanding of all bank products, including global coordination of lending, capital markets, risk management, cash management and liquidity needs
* Coordinate, organize, and drive efforts with deal team members and product partners across the Commercial & Investment Bank, globally
* Conduct industry research and comparable company and transaction analysis
* Support Credit Underwriting Partners by drafting internal approval packages detailing company/credit analysis along with repayment modeling
Required Qualifications, Capabilities and Skills:
* Bachelor's degree required
* Strong corporate finance, analytical, credit and problem-solving skills
* Exceptional verbal and written communication skills
* Well organized with a strong attention to detail
* Strong ability to interact with clients and internal partners
* Ability to thrive in a fast-paced, collaborative work environment
* Knowledge of corporate finance, credit, cash management and other corporate and investment banking products
* Possess or obtain within three months of hire the FINRA Series 79, Series 63 and Securities Industry Essentials (SIE) licenses
Preferred Qualifications, Capabilities, and Skills:
* Previous experience working in corporate banking, investment banking, or similar roles
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:50
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As an Analytics Solutions Associate at the Commercial Bank Data, Analytics, and Technology (DAT) organization, you will have a proven track record in the technology sector, with experience in defining product strategy, developing and launching data products, and achieving business objectives through effective communication and articulation skills.
Familiarity with AI/ML technologies, platforms, and tools is advantageous.
We are looking for candidates who are punctual, possess a proactive attitude, and demonstrate a meticulous approach to their work.
Job Responsibilities:
* Define the product vision, strategy, and roadmap for your designated product area.
* Introduce new products to the market by collaborating with other product leads, as well as engineering, design, data science, and development teams.
* Foster a collaborative and cohesive environment by working with diverse stakeholders across business lines to address compelling challenges that benefit both internal and external customers.
* Partner with business product owners to align stakeholders and ensure that product objectives and roadmaps meet desired goals and timelines.
* Provide support, troubleshooting, and training for end users.
* Test and validate work produced by software developers.
* Manage dependencies and resolve conflicts within teams and partner organizations.
* Establish an effective communication plan to meet the needs of internal and external stakeholders.
* Document and draft necessary data requirement documents and consolidate them into a data dictionary.
Required Qualifications, Skills, and Capabilities:
* 2-5 years of experience in product management within technical domains; a focus on data or AI/ML products is highly desirable.
* Demonstrated ability to deliver business results, track performance, and drive continuous improvement while collaborating with cross-functional teams across regions.
* Proficiency in SQL is essential; knowledge of Python is a plus.
* Understanding of agile methodologies and project management skills is advantageous.
* Excellent communication skills for presenting, consulting, influencing, and negotiating with senior leaders and/or functional area experts.
* Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation.
* Ability to prioritize deliverables and manage multiple complex work streams simultaneously.
* Proficient in taking strategic direction from leadership and driving execution.
* Experienced in implementing positive change across multiple functional groups and developing innovative solutions as appropriate.
* Strong interpersonal skills, with a demonstrated ability to work effectively within teams and interface with individuals at various levels and across countries.
A highly motivated work ethic is essential.
JPMorganChase, one of the oldest financial institutions, offers...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:48
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Rochester Hills, US-MI
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:47
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Schenectady, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:45
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Do you have a passion providing a best-in-class experience for customers and employees? Our Card Lending Services Team has an excellent opportunity for an individual with proven commercial underwriting abilities.
As a Credit Ops Analyst I-Commercial Credit Card Lending within Card Lending Services, you will review and underwrite existing commercial credit requests along with focusing on credit quality and risk assessment.
You will work with commercial credit applications along with interfacing and building strong working relationships with internal partners such as Business Bankers, Business Development and Risk Policy is another important component of the role.
Job Responsibilities:
* Perform spreading of business financial statements/tax returns, perform ratio analysis, complete risk assessment and make sound credit decisions and recommendations via written and verbal presentations
* Execute and support recommendations when challenged and in negotiating counteroffers, where appropriate
* Perform underwriting commercial requests for lines of moderate to large size and complexity with limited guidance required from immediate manager.
Proficient in credit/lending transactions and analytical skill sufficient to enable independent judgement
* Perform investigations, recommend and initiate process improvements
* Perform high line review on business card portfolio including CL, J&S and PL accounts.
* Perform portfolio management responsibilities to include proactive identification of credit trends and weaknesses, completion of periodic and annual credit reviews and initiating collections activity in connection with overall business relationship management
* Complete commercial credit analysis to determine credit worthiness and adjusts credit limits accordingly.
Required qualifications, capabilities and skills:
* Bachelor's degree in a business-related discipline
* 3 years commercial credit lending experience
* Computer skills specific to Microsoft products and proprietary systems
* Experience in supporting recommendations when challenged and in negotiating counteroffers, where appropriate
* Strong analytical and problem-solving skills
* Successful completion of a major corporate bank commercial training program (or the equivalent corporate banking/corporate finance or accounting experience)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based p...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:45
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Technology Risk & Controls Lead in Cybersecurity and Tech Controls - Asset Wealth Management - aligned to the Global Private Bank team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Lead efforts to identify, assess, and mitigate risks within a Chief Technology Officer's coverage area.
Implement a robust control framework to ensure compliance with regulatory requirements and industry standards.
Collaborate with stakeholders to enhance risk management practices and safeguard the organization's technology assets.
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Previous experience presenting and working with Managing Director-level stakeholders and their organizations.
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
* Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for ...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:43
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Analyze, Design, develop, code, test, debug, and document as per the requirements of various projects.
* Open minded to take on different roles (other than the primary skill set) and work on other technologies as needed.
* Participate in functional and design reviews, identify efficiencies, and provides alternatives.
* Participate in / Conduct code reviews and make sure that quality solutions are built to prescribed design and best practices/standards have been followed.
* Participate in Test Strategy definition and creation of test scenarios/cases for DEV (Unit Test) /SIT/UAT and execution of the same.
* Identify efficiencies and ways to improve design, development and testing processes through automation or other means.
* Troubleshoot systems production/performance issues under tight deadlines.
* Works with other team members, including DBA's, SAPBI Developers, Technical Architects, QA, Business Analysts & Project Managers
* Demonstrate excellent knowledge of the Full life cycle of a project
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Software development experience in Operational Data Store / Data Warehouse environment.
* Strong knowledge of development life cycles
* Solid design, coding, testing, and debugging skills.
* Must have full life-cycle experience in ETL/SAPBI projects
* Hands-on work experience in SAP BW, BEX Queries, BW4HANA and Business Objects toolset.
* Strong hands-on experience on SAP advanced ABAP programming & HANA SQL script and modeling knowledge
* Exposure to latest SAP HANA Database version, Experience in creating HANA views and Stored Procedures using HANA studio and/or Eclipse
* Knowledge of release management, version control practices and procedures
* Ability to Analyze the Requirements & high-level design documents and come with various build options/solutions & perform the development with minimum supervision.
Preferred qualifications, capabilities, and skills
* Exposure to S/4 HANA concepts and Fiori app is a plus.
* Exposure to other visualization tool set such as QlikView, tableau is a plus.
* Experience with scheduling jobs using a scheduling tool like Control-M will be plus.
* Technical knowledge around SAP BW/BEX is added advantage.
* Prefe...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:43
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:41
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Client360 , you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs.
Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings.
As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
In this role, you will support a cross-functional team to design, construct, and manage a robust data platform that aligns with the program's objectives.
Enhance client engagement and foster business growth by driving initiatives to ensure data quality and compliance.
Integrate data from diverse sources to provide actionable insights.
Collaborate with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
Participate in product planning sessions, contribute ideas and insights, and assist in the execution of product initiatives.
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Builds a deep understanding for how JPMorgan engages our extensive client base, including go-to-market strategies, relationship management priorities, and business development.
* Plays a leading role in delivering a transformational new solution within JPMorgan that will influence how we engage our customers and drive business globally.
* Collaborates closely with cross-functional teams to help shape the future of our products and ongoing success
* Drives customer-centric product development which translate business needs into tech / data requirements, ,and user stories
* Partners with Product Managers to identify new product opportunities that reflect the needs of JPMorgan's customers and the market through user research and discovery.
* Partners with data scientists to derive busine...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:40
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Join our team as an HR Business Advisor (HRBA), where you will play a crucial role in executing strategic HR priorities and supporting a portfolio of clients within the Operations businesses in the Commercial & Investment Bank.
This position offers an exciting opportunity to work within a Center of Excellence/Shared Service construct, providing support to senior HR Business Advisors and business leaders on core HR activities.
As an Human Resources Business Advisor in the firm wide HR Advisory organization, you will report to the HR Advisory Team Lead for Operations businesses in the Commercial & Investment Bank.
You will work closely with managers of varying levels to execute strategic priorities set by senior leaders.
You will provide support to senior HRBAs and senior managers, helping them engage with HR specialists to resolve HR matters.
Job Responsibilities
* Support the implementation of people agenda initiatives and efforts for a business area.
* Provide day-to-day advice on human capital matters.
* Advise business leadership and cascade structuring & re-organizational changes into LOB areas.
* Support the year-end compensation process by ensuring accurate baselines, providing guidance on incentive compensation and salary planning, and assisting managers with compensation decisions.
* Partner with leaders on performance and talent management cycles, including succession planning and promotion processes.
* Facilitate feedback processes and employee input initiatives, such as action plans based on Employee Opinion Surveys.
* Support individualized development and coaching for managers and emerging leaders.
* Provide front-line support for HR risk/controls initiatives.
* Utilize workforce data and reporting to understand trends and facilitate metrics-driven client decisions.
* Ensure appropriate controls are in place for all critical HR processes.
* Lead and/or participate in HR projects aligned with key HR priorities.
Required Qualifications, Capabilities, and Skills
* Project management abilities, including execution skills and end-to-end process improvement.
* Proficient and comfortable using technology, including the MS Office Suite - Excel and PowerPoint
* Ability to utilize critical thinking, quantitative, and analytical skills to identify issues and trends, develop solutions, and address root causes.
* Exceptional communication skills; written and verbal, able to present and articulate ideas to the business and HR colleagues.
* Ability to navigate a global matrix organization and partner on issues across HR and the business.
* Proven track record in coaching employees and management through complex issues and/or change management initiatives.
* Exceptional judgment and decision-making abilities.
Preferred Qualifications, Capabilities, and Skills
* Previous HR Business Advisor experience.
* Experience in a global matrix organizatio...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:40
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Enterprise technology, Employee compute team you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Collaborate with cross-functional teams to design, implement, and maintain scalable and reliable systems.
* Develop and maintain monitoring, alerting, and incident response systems to ensure high availability, performance, and quality.
* Implement and manage service level indicators (SLIs), service level objectives (SLOs), and service level agreements (SLAs) to measure and improve system reliability and customer satisfaction.
* Utilize error budgets to manage delivery and prioritize reliability improvements for the applications and platforms we own and support.
* Automate repetitive tasks and processes to improve efficiency and achieve reduction of toil, minimizing manual intervention.
* Participate in on-call rotations to provide 24/7 support for critical systems and services.
* Conduct root cause analysis and blameless post-mortem reviews to prevent future incidents and improve system reliability.
Required qualifications, capabilities, and skills
* Formal training or certification on Site Reliability concepts and 3+ years applied experience
* Proficiency in at least one programming language such as Python, Java/Spring Boot, or .Net.
* Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and virtualization technologies.
* Experience with monitoring and logging tools such as Prometheus, Grafana, Splunk, Dynatrace, and Datadog.
* Proficiency in continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
* Experience with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
* Experience implementing and managing error budgets and familiarity with site reliability culture and principles.
* Proficient knowledge of software applications and technical processes within disciplines like Cloud and artificial intelligence.
* Familiarity with troubleshooting common networking technologies and issues.
* Ability to contribute to large and collaborative teams by presenting information logically and effectively.
* Ability to proactively recognize roadblocks, identify new techn...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:39
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Jamaica, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:38
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JPMorganChase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, and institutional investors.
Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Product Security Lead (PSL) in the Cybersecurity & Technology Controls (CTC) team for the database product line, you will work proactively with your technology and business colleagues to identify and quantify security issues within their products and empower them to take decisive risk decisions at speed and scale.
You are a security expert with a strong mix of database technology and communication skills and are passionate about enabling safe and secure innovation to make database products secure.
You will work with some of the best and brightest cybersecurity and technology engineers to solve complex problems which will both challenge you and help you develop your skills in one of the most innovative and respected companies in the world.
Job responsibilities:
* Cultivate security culture.
Products that have the right security culture will strive to prioritize sustainable controls and driving real risk reduction outcomes.
* Embed threat modeling, security architecture, secure code review into product and application teams so they adopt our control products and create products that are secure from the start.
* Know database products across their breadth and depth.
Be fluent in your product's strategy and roadmap as well as its key investment programs.
* Be your product's security thought leader.
Learn from your product and cybersecurity teams and share best practice in both directions.
Be recognized in your product as the clear point of escalation and subject matter expert for IT Risk and Cyber domains.
* Proactively monitor Key Risk Indicators to ensure issues are identified, quantified, communicated, and managed in a timely manner, including recommendations for resolution, and identifying the root cause
* Work collaboratively with product, technology, and business colleagues on an on-going basis for business-as-usual audit and regulatory engagements, risk activities and project initiatives.
Required qualifications, capabilities, and skills:
* Formal training or certification on Cybersecurity Architecture concepts and 5+ years applied experience, certification in database technologies, extensive experience in designing and managing databases.
* Experience in a successful security and risk organization with strong security and technical skills, and operating in a regulated organization with a 3LoD (Line of defense) model.
* Able to communicate effectively and authoritatively with technical and non-technical stakeholders, and delivery excellence mixed with strategic vision.
* Ability to clearly explain complex technical concepts in simple terms with strong written and ve...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:37
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Embark on a rewarding career journey with JPMorgan Chase as a Loan Origination Manager.
This role offers a unique opportunity to leverage your expertise in loan management while contributing to a team that values growth and innovation.
Join us to enhance your skills and make a significant impact in the financial industry.
Job Summary: As a Loan Origination Manager within the Documentation and Closing group, you will be part of a team that supports the Community Development Banking line of business, focusing on construction, term loans and more.
You will have the opportunity to work on various department projects, enhancing your skills and contributing to the team's success.
Your expertise in commercial loan documentation and risk management will be key to your success in this position.
Job Responsibilities:
* Manage a pipeline of real estate secured construction, term loans and investment products.
* Communicate effectively with customers, bankers, and attorneys.
* Review and enter data accurately.
* Collaborate with internal and external clients, legal counsel, and third parties.
* Ensure compliance with loan documentation and entity structures.
* Maintain a loan closing database.
* Work on multi-platform technology systems.
* Participate in department projects as needed.
* Foster a collaborative team environment.
* Adapt to a changing business environment.
Required Qualifications, Capabilities, and Skills
* Proficiency in commercial loan documentation and entity structures.
* Experience with Bonds and Letters of Credit.
* Strong written and verbal communication skills.
* Ability to manage multiple initiatives simultaneously.
* Experience in diplomacy with customers, bankers, and attorneys.
* Ability to prepare and complete commercial loan booking requests.
* Proficiency in Business Applications and Microsoft Office.
* Ability to present complex topics clearly and concisely.
* Ability to work effectively across departments.
Preferred Qualifications, Capabilities, and Skills:
* Experience in a similar role within a financial institution.
* Knowledge of real estate banking processes.
* Strong analytical and risk detection skills.
* Ability to work collaboratively in a team environment.
* Experience with loan closing databases.
Additional Information: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investm...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:35
-
JPMorganChase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, and institutional investors.
Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Product Security Lead (PSL) in the Cybersecurity & Technology Controls (CTC) team for the database product line, you will work proactively with your technology and business colleagues to identify and quantify security issues within their products and empower them to take decisive risk decisions at speed and scale.
You are a security expert with a strong mix of database technology and communication skills and are passionate about enabling safe and secure innovation to make database products secure.
You will work with some of the best and brightest cybersecurity and technology engineers to solve complex problems which will both challenge you and help you develop your skills in one of the most innovative and respected companies in the world.
Job responsibilities:
* Cultivate security culture.
Products that have the right security culture will strive to prioritize sustainable controls and driving real risk reduction outcomes.
* Embed threat modeling, security architecture, secure code review into product and application teams so they adopt our control products and create products that are secure from the start.
* Know database products across their breadth and depth.
Be fluent in your product's strategy and roadmap as well as its key investment programs.
* Be your product's security thought leader.
Learn from your product and cybersecurity teams and share best practice in both directions.
Be recognized in your product as the clear point of escalation and subject matter expert for IT Risk and Cyber domains.
* Proactively monitor Key Risk Indicators to ensure issues are identified, quantified, communicated, and managed in a timely manner, including recommendations for resolution, and identifying the root cause
* Work collaboratively with product, technology, and business colleagues on an on-going basis for business-as-usual audit and regulatory engagements, risk activities and project initiatives.
Required qualifications, capabilities, and skills:
* Formal training or certification on Cybersecurity Architecture concepts and 5+ years applied experience, certification in database technologies, extensive experience in designing and managing databases.
* Experience in a successful security and risk organization with strong security and technical skills, and operating in a regulated organization with a 3LoD (Line of defense) model.
* Able to communicate effectively and authoritatively with technical and non-technical stakeholders, and delivery excellence mixed with strategic vision.
* Ability to clearly explain complex technical concepts in simple terms with strong written and ve...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:34
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:33
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Prescott, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:32
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Become an integral part of Operations Technology team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in the Operations Technology team, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonp...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:31
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Join J.P.
Morgan Asset Management, the world's third-largest alternatives manager with a 40-year history of delivering innovative solutions.
Our specialized teams manage alternative investment engines, supported by our global reach, vast resources, and robust governance.
We design strategies to achieve specific client outcomes and deliver uncorrelated returns to traditional asset classes.
We offer strategies across the alternative investment spectrum, tailored to team member client needs.
Role Summary
As an Asset Management - Infrastructure Investment - Associate within the Infrastructure Investments Group at J.P.
Morgan Asset Management, you will work closely with senior team members to develop and execute business plans for portfolio companies pre- and post-acquisition.
You will have the opportunity to liaise directly with portfolio company management on all aspects of business development, participate actively in the budgeting and strategic planning processes, and attend board and committee meetings.
We value collaboration, integrity, and a commitment to excellence, and we look forward to welcoming you to our team.
The Infrastructure Investments Group ("IIG" or the "Group") is a dedicated team and business unit within JPMAM Global Alternatives focused on advising a perpetual-life strategy that offers investors a moderate-risk, long-term approach to private infrastructure equity investing that is diversified both in terms of geography and subsector.
The strategy advised by IIG is one of the largest of its kind with c.US$41 billion in committed capital under management, representing approximately 10 times growth in assets under management over the past 10 years.
The current portfolio includes 18 companies that in turn own c.997 underlying assets globally.
The IIG team is comprised of 40 dedicated Investment Principals and 30 specialist team members including fundraising, investor relations, execution, tax, research and finance, based in London and New York.
The strategy focuses on active management through control positions (majority equity ownership) in private companies as the long-term owner of companies that provide essential services (water, heat and electricity such as renewable energy); water, natural gas and electric utilities; and trains and airports, which are all vital to the economic health and productivity of the communities in which they operate.
Geographically, the strategy is focused primarily in the U.S., Canada, Western Europe, Australia, and secondarily in other OECD countries.
Job Responsibilities:
The Investment Principal Associate will work closely with senior IIG team members to effect long-term strategies for the Group, which includes:
* Developing and executing business plans for portfolio companies pre- and post-acquisition
* Liaising directly with portfolio company management on all aspects of business development, including M&A and financings
* Participating actively in the budgeting and strateg...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:30
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Elevate your career by steering multi-faceted Resiliency-related programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager within the Corporate Technology team, you will be at the forefront of shaping our comprehensive resiliency strategy.
Your role will involve leading the implementation of a robust resiliency framework that covers both business and technology domains.
You will be instrumental in promoting the continuous improvement of our Operating Framework, ensuring it aligns with industry best practices and regulatory obligations.
Your responsibilities will also include identifying, managing, and exercising our Important Business Services and Critical Points of Failure.
Leveraging your advanced analytical reasoning and adaptability skills, you will break down complex business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and promoting change.
Your technical fluency will be crucial in managing resources, budgets, and cross-functional teams to deliver innovative solutions that align with our strategic goals.
Your exceptional communication and influencing abilities will be key in fostering productive relationships with stakeholders, ensuring alignment and effective risk management.
In this pivotal role, you will also contribute to the development of new policies and processes, shaping the future of our technology landscape..
Job responsibilities
* Develop Strategic Plans:Design and implement a comprehensive resiliency strategy that integrates business and technology risk management to mitigate risks associated with disruptive events.
* Implement Framework :Lead the development and deployment of the Operating Framework, tooling, and guidance to support effective planning, testing, and exercising of critical services.
* Manage Risk:Conduct regular risk and impact assessments of business and technology systems to identify vulnerabilities and recommend controls to strengthen resilience.
* Collaborate with Stakeholders:Work closely with stakeholders, including Application Owners, Delivery Managers, Tech and Business Control Managers, and regulators, to ensure alignment and integration of resiliency practices across the firm.
* Monitor and Report:Achieve risk and performance measures to continuously validate and assess the effectiveness of resiliency controls, incorporating them into reporting and escalation processes.
* Ensure Regulatory Compliance:Ensure compliance with relevant regulations and industry standards, supporting regulatory engagements and audits.
* Respond to Incidents:Participate in incident response, planning and root cause analysis to ensure quick recovery from disruptions.
Oversee regulatory major incident reporting
Required qualifications, capabilities, and skills
* 10+ years of extensive experience in a regulated industry, focusing on risk management, resiliency...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:28
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As a Sales Enablement Risk and Control Manager you will be responsible for risk and control management for products supporting the Global Bank in Client Relationship Management (CRM), deal management, and other processes supporting enablement within the sales space.
You will guide and support Product Managers, Designers and Technologies with their decision-making on any operational risks associated with our programs of work, and have a passion for enabling teams to deliver better customer outcomes by maintaining a strong and consistent controls environment.
You will be responsible for effective risk & controls management; supporting the business through identification of control weaknesses and recommendations for improved effectiveness; articulating business impact and associated risk; educating the business on proactive measures to remediate and improve their risk posture.
You will be navigating change and contribute to delivering responsible growth and a truly customer centric experience.
Job Responsibilities:
* Build and cultivate a culture focused on partnership, collaboration and transparency with the product teams, and other functions while serving as a subject matter expert and point of escalation for meeting control obligations
* Ensure risk impacting the business is identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause and key themes
* Partner to identify optimal outcomes, developing creative solutions to manage risk and improve the customer experience while ensuring that controls are properly designed, sustainable and operating effectively
* Partner with Third Party Oversight teams to ensure effective risk management of vendors engaged by business teams
* Implement the control framework for data risk management and ensure that data controls become a natural part of the product development lifecycle
* Help to advise and educate partners on identifying risks and designing effective controls, to deliver innovative digital experiences within risk appetite
* You will be part of the Control Management function, which includes responsibility for risk and control management in the 1st line of defense
Required Qualifications, Capabilities and Skills
* Exceptional problem solving and analytical skills, solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems
* Able to think about a problem from first principles, taking innovative approaches to address user needs and to work effectively in highly agile environments, delivering value whilst dealing with high degrees of uncertainty and continuous change
* 5+ years of demonstrable experience supporting the development of digital products and giving consideration to any risk and control requirements
* Experience working in financial services...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:27
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As a Technology Support Specialist at JPMorgan Chase within the Healthcare Payments, you are a key part of a team that leverages best practices to support day-to-day technology activities.
Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm.
You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
InstaMed is a leading healthcare technology company specializing in healthcare payments.
Our solutions are delivered through a proprietary cloud-based platform connecting healthcare providers and payers.
We seek motivated candidates to join our dynamic and growing team.
Job Responsibilities
* Monitor payment and healthcare transactions to ensure accuracy and compliance with established standards.
* Serve as an escalation point for Customer Service issues, providing timely and effective resolution.
* Adhere to Operations Level Agreements (OLA) and Service Level Agreements (SLA) to maintain service quality and performance.
* Utilize AWS solutions, including S3, SQS, Kinesis, DynamoDB, and EC2's, to support and enhance system functionality.
* Ability to document issues, procedures, and root cause analysis to support continuous improvement and knowledge sharing.
* Participate in mandatory rotating on-call availability to ensure continuous support and service delivery.
Required Qualifications, Capabilities, and Skills
* Up to 6 months of experience in problem-solving and delivering support to help resolve issues in real-time, including hardware, software, and network support.
* Utilize established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality.
* Proficient in SQL Server, with the ability to conduct data analysis and reporting.
* Demonstrated ability to perform effectively under pressure, maintaining composure and delivering results in high-stress environment.
Preferred Qualifications, Capabilities, and Skills
* Familiarity with troubleshooting techniques for hardware, software, and technology systems.
* Experience with Electronic Data Interchange (EDI) processes and systems.
* Knowledge of healthcare billing and management applications is a plus.
* Proven experience in effectively communicating with customers through phone and email to resolve issues and provide exceptional support.
* Bachelor's degree in Computer Science or equivalent experience, demonstrating a strong foundation in technical and analytical skills.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries...
....Read more...
Type: Permanent Location: Newport Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:25
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Weatherford, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:24
