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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As an Experience Design Vice President in Employee Experience, you will play a pivotal role in shaping the user experience across our products and services.
You will leverage your deep knowledge of design, design systems, and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
Job Responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion.
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles.
* Experience supporting or contributing to design systems with demonstrated experience in compostable design principles.
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making.
* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.
Preferred Qualifications, Capabilities, and Skills
* Design system expertise.
* Design leadership or managerial experience.
JPMorganChase, one of the oldest ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:09
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Brentwood, US-MO
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:07
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:04
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Sidney, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:03
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:02
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You have a passion for helping our customers, taking care of our employees, building relationships, and delivering extraordinary customer service.
Using the latest banking solutions combined with cutting-edge banking technology you'll be front and center representing our brand and problem solving to offer our customers the best solutions for their financial needs.
You are passionate about people, helping to improve the lives of our customers through financial solutions, education, and advice.
As a Regional Support Lead in Consumer Bank, you will support the region and serve as a liaison to the Market Directors and a proxy in absence of the Regional Director.
You will drive the execution of key strategies and tactics that focus on growth and a world class customer experience.
You will collaborate with key partners across Consumer Banking and Wealth Management to identify and implement best practices for optimal operation.
Job responsibilities
* Leads and tracks regional focus on Deposit and Investment growth plans across markets, while identifying opportunities to develop, strengthen and/or deliver action plans and best practices to key bank partners and align people objectives across the region and within markets
* Partners with Divisional support team to assist in the coordination, implementation and messaging of key business initiatives along with sharing of best practices in delivering on our passion to meet and exceed our customers expectation
* Leads identification and sharing of best practices delivering on our passion to exceed our customer expectations
* Partners with Market Directors and Branch Managers to support Banker performance and development through onboarding and training, workshops in the field to improve Banker effectiveness and product knowledge
* Coordinates with Business Manager to understand scorecard results, coordinate business review plans and content all while partnering with Finance and Business Analysis Manager to meet staffing targets, with a focus on recruitment process and attrition tracking
* Focuses on the Employee Experience by coordinating with Culture Council to understand and implement opportunities and recommendations on engagement
Required qualifications, capabilities, and skills
* 10+ years proven experience leading teams or projects and coaching business leaders in a client-focused environment
* High school degree, GED, or foreign equivalent
* Innovative thinker with ability to deepen engagement with customers and provide an exceptional experience
* Ability to create a climate in which people want to do their best, motivate and empower others by inviting input from each person and sharing ownership and visibility
* Demonstrated ability to collaborate with other areas of Consumer Banking, Wealth Management & Business Banking
* Strong communication skills, attention to detail and excellent follow-through
* High degree of consumer produ...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-03 08:44:00
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If you like analyzing results and using data to drive decisions, then we have a role for you.
The function of Global Finance & Business Management is dedicated to continually making our business better - strategically, financially and operationally.
We are looking for highly motivated individuals who have a passion for analysis that will help drive strategic business decisions.
As a Summer Analyst in the Global Finance & Business Management Analyst Program - Corporate Controllers Track, you will collaborate with our top-tier professionals to influence and shape crucial decisions and initiatives that support our businesses across the firm.
You'll have the opportunity to make meaningful contributions while developing your professional expertise in a dynamic team environment.
Working here means joining a collaborative, supportive team.
We'll give you what you need to succeed including training, mentorship, access and exposure to senior leaders, and projects that will engage all your skills.
This 9-week program delivers in-depth industry training, one-on-one mentorship and hands-on experience.
You'll be placed as a member of one of our finance teams within the Corporate Controller organization where you'll work within one of the following functional groups: Financial Control, External Reporting Control, Legal Entity Control, Control Management, and Program Management.
This role is a pipeline to our full-time Global Finance & Business Management Analyst Program - Corporate Controllers Track.
Upon successful completion of the internship, you may receive an offer to return for the Global Finance & Business Management Analyst Program - Corporate Controllers Track as a Full-Time Analyst.
This is a 2-year program comprised of two 12-month long rotations, experiencing different functional groups.
Corporate Controller roles are predominantly within the Financial Control function.
The responsibilities below align to each functional group.
Job responsibilities:
* Ensure the accuracy, integrity and timeliness of the Firm's books and records, with an emphasis on reconciliation of the general ledger, risk management systems and infrastructure controls across the Firm.
* Design, implement and execute end-to-end processes supporting U.S.
Regulatory Reporting including Consolidated, Capital, Standalone and CCAR/DFAST/ICAAP reporting, Regulatory Reporting Policy and training and exam management.
* Ensure that the Firm's Legal Entity Control Standards are enforced, and that proper governance and oversight over financial statements exists at a legal entity level.
* Facilitate key controls such as financial statement oversight/reporting, analytical reviews, and general ledger controls.
* Maintain a strong and consistent control environment across Firmwide Finance, promoting early operational risk identification and assessment, effective design and valuation of controls and sustainable solutions to mitigate operational risk.
* Co...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:59
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Werde Postbote für Pakete und Briefe in Hawangen!
Was wir bieten
* UNBEFRISTETER ARBEITSVERTRAG
* 17,96 € Tarif-Stundenlohn inkl.
50% Weihnachtsgeld und regionale Arbeitsmarktzulage
* Weitere 50% Weihnachtsgeld im November
* Bis zu 332 € Urlaubsgeld
* Du kannst sofort in Vollzeit starten, 38,5 Stunden/Woche
* Möglichkeit der Auszahlung von Überstunden und zusätzlichen Vergütung durch bspw.
freiwillige Rufbereitschaft
* Ein krisensicherer Arbeitsplatz, garantierte Gehaltssteigerung gemäß Tarifvertrag und pünktliche Gehaltszahlungen
* Kostenlose Bereitstellung von hochwertiger Arbeitskleidung
* Ausführliche Einweisung (bezahlt) – wir machen dich fit für die Zustellung
* Entwicklungsmöglichkeiten (bspw.
Standortleiter) bei guten Leistungen und offenen Positionen möglich
* Attraktive Mitarbeiterangebote wie z.B.
arbeitgeberfinanzierte betriebliche Altersvorsorge, Fahrradleasing, Rabatte bei Mobilfunkanbietern, etc.
Deine Aufgaben als Postbote bei uns
* Zustellung von Brief- und Paketsendungen mit zur Verfügung gestellten Hilfsmitteln
* Auslieferung an 5 Werktagen (zwischen Montag und Samstag)
* Sendungen im Durchschnitt unter 10 kg
* Zustellung mit unseren Geschäftsfahrzeugen, bspw.
vollelektrische Fahrzeuge
Was du als Zusteller bietest
* Du darfst einen Pkw fahren
* Du kannst dich auf Deutsch unterhalten
* Du bist wetterfest und kannst gut anpacken
* Du bist zuverlässig und hängst dich rein
* Du bist mindestens 18 Jahre alt
Werde Postbote bei Deutsche Post DHL
Als Postbote bringst du den Menschen in deinem Bezirk Post- und Paketsendungen.
Dabei lässt du dir von keinem Wetter die Laune verderben und bist fünf Werktage pro Woche (zwischen Montag und Samstag) unterwegs.
Auch Quereinsteiger oder Studenten sind bei uns herzlich willkommen, denn du zählst, wie du bist!
Wir freuen uns auf deine Bewerbung als Fahrer, am besten online! Klicke dazu einfach auf den 'Bewerben'-Button – auch ganz ohne Lebenslauf.
MENSCHEN VERBINDEN, LEBEN VERBESSERN
#werdeeinervonuns
#werdeeinervonunspostbote
#zustelleraugsburg
#verbundzustsued
#jobsnlaugsburg
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Type: Permanent Location: Hawangen, DE-BY
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:56
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate & Investment Bank, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Lead the design and implementation of distributed micro-services using Java and Spring Boot
* Architect and develop event-driven systems utilizing Apache Kafka for real-time data processing
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
* Mentor and develop junior engineers, helping them grow their technical skills and career paths
* Troubleshoot and resolve complex technical challenges in production environments, ensuring system reliability and performance
* Stay informed about emerging technologies and industry trends, and evaluate their potential impact on our technology stack
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Extensive experience with Java and Spring Boot
* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
* Proven track record of leading teams in building and deploying distributed micro-services architectures
* Extensive experience with Apache Kafka for building event-driven architectures
* Strong understanding of RESTful APIs, web services, and integration patterns
* Experience with containerization technologies such as Docker and orchestration tools like Kubernetes
* Practical cloud native experience
* Proficient in all aspects of the Software Development Life Cycle
* In-depth knowledge of the fin...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:56
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Pasadena, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:54
-
JPMorgan Chase is driven by curiosity, passion, optimism, and the belief that everybody can grow.
As a Strategic Reporting Analyst within the JPMorgan Chase Consumer Banking Fraud Risk Analytics & Intelligence team, you will play a pivotal role in identifying and anticipating new and emerging risks and trends.
You will collaborate with key stakeholders to assess risk factors and apply your expert judgment to address challenges that affect our company, customers, and communities.
Our culture in the Risk Management and Fraud Center of Excellence emphasizes innovative thinking, challenging the status quo, and striving to be best-in-class.
Role Overview:
We are looking for a highly skilled and experienced Analyst to join our Fraud Risk Analytics & Intelligent Reporting team.
In this role, you will focus on developing analytical insights into the strategies employed by our risk partners to identify and mitigate fraud.
You will be responsible for creating, automating, and deploying intelligent solutions that address the reporting and analytical needs of the business line.
Additionally, you will ensure that compliance and control requirements are met, providing timely and reliable information to the appropriate audience.
Job Responsibilities:
* Data Interpretation: Analyze large volumes of complex data to formulate problem statements and draw concise conclusions about underlying risk dynamics, trends, and opportunities.
* Risk Indicators and Metrics: Identify and develop key risk indicators and metrics, enhance existing reporting mechanisms, and explore new analytical areas to improve fraud detection.
* Cross-Functional Collaboration: Work closely with cross-functional partners to understand and address key business challenges.
* Communication and Presentation: Exhibit exceptional communication skills, both written and verbal, to effectively communicate with diverse audiences, including senior leadership.
* Independent Problem Solving: Demonstrate the ability to work independently, taking ownership of problem-solving from start to finish.
* Strategy and Product Development: Collaborate with Product Risk managers and other stakeholders to support the development and monitoring of new strategies and products.
Required qualifications, capabilities, and skills:
* Educational Background:
+ Master's Degree in a quantitative discipline with a minimum of 3 years of work experience in analytics, or
+ Bachelor's Degree in a quantitative discipline (e.g., Data Analysis, Economics, Mathematics, Statistics, Management Information Systems) with a minimum of 5 years of work experience in analytics/analytical reporting.
* Technical Skills:
+ Advance knowledge of SAS & Snowflake is required
+ Strong background with SAS and Snowflake technologies
+ Strong financial analytical skills with the ability to extract business insights from complex data structures.
Preferred qualif...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:53
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Canton, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:50
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking - Risk Authentication, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
* Leads technical designs and be part of a team of geographically distributed analysts and developers responsible for the program's software solutions engineering function.
* Participates, Designs and Codes the development function for the Authentication middleware services Platform that supports external facing mobile/web applications, batch programs and databases.
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience
* Minimum 8 years experience in Application development on using Java Spring/Spring Boot in micro services Application.
* Experience in using GOS/Dynamo dB or Cassandra for database related implementation.
* Experience with Kafka implementations or MQ
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* P...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:49
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Identifies new and emerging digital threats that can lead to customer impact or reputational harm
* Leads the product development lifecycle form concept to launch for cybersecurity solutions and rules
* Collaborates with cross-functional teams to execute new functionality and rules
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Strong understanding of cybersecurity principles, threats, and mitigation strategies.
* Proven experience with Splunk and/or other log management platforms
* Strong analytical and problem-solving skills
* Ability to communicate across differing levels of leadership
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Certifications such as CISSP, CISM, or similar
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofit...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:47
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: Spring House, US-PA
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:46
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Join our dynamic Investable Indices Structuring team and lead the charge in designing cutting-edge quantitative investment strategies for the US Institutional market.
Discover an opportunity to shape innovative financial solutions that drive success for our clients.
Experience a culture that celebrates diversity and inclusion while fostering a supportive environment for your unique talents to thrive.
Be part of a forward-thinking company that champions equal opportunity and collaboration.
Your expertise will make a significant impact on our growth and transform the financial landscape.
Job Summary
As a Team Leader in Investable Indices Structuring, you will spearhead the development of quantitative investment strategies across asset classes for US clients.
You will collaborate with a diverse team of experts, contributing to innovative financial products that meet the evolving needs of our clients.
Your work will transform ideas into impactful, tradable products that set new industry standards.
Job Responsibilities
* Design and implement new investment strategies across all asset classes for the US market.
* Collaborate with research, trading, and sales teams to develop innovative financial solutions.
* Stay informed on investment themes and academic research in the quantitative investment space.
* Partner with regional structuring teams to market content and originate trades for US clients.
* Transform concepts into tradable products, balancing requirements from various stakeholders.
* Support the execution of transactions linked to our indices.
* Engage in dialogue with sales and clients to understand and meet their needs.
* Lead the team in adapting strategies to align with market trends and client demands.
* Ensure compliance with legal and regulatory standards in product development.
* Drive the origination and execution of quantitative investment strategy trades.
* Foster a collaborative and inclusive team environment.
Required Qualifications, Capabilities, and Skills
* Extensive experience in product design and the origination of quantitative investment strategy trades for US clients.
* Proven track record of success working with US clients.
* Strong quantitative skills paired with intellectual curiosity.
* Ability to work effectively under pressure in a fast-paced environment.
* Exceptional attention to detail and strong organizational skills.
* Master's degree in a quantitative discipline such as Finance, Engineering, Mathematics, or Science.
Preferred Qualifications, Capabilities, and Skills
* Experience in leading cross-functional teams.
* Strong communication and interpersonal skills.
* Ability to manage multiple projects simultaneously.
* Demonstrated ability to innovate and drive strategic initiatives.
* Familiarity with legal and regulatory aspects of financial product development.
* Commitment to fostering a div...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:45
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We want to introduce you to the many areas of direct client work across banking, treasury, and credit with client-facing work, as well as extensions of these functions through strategic project work and more.
Our goal is to provide a robust, well-rounded experience for you to launch your career in the financial services industry! We will provide everything you need to be successful - from training and mentorship, to senior leader engagements, to projects that engage your current skills and help develop them further.
Working here means joining a collaborative, supportive team.
We want your diverse perspective to help us develop the next wave of products and solutions for our clients.
As a Summer Analyst in the Commercial & Specialized Industries (C&SI) Program, you will be introduced to client management, credit structuring, and cash management allowing you to develop the necessary skillset to become a successful Full-Time Analyst.
The 9-week program will begin with a week of orientation and training, giving you foundational business knowledge you'll build upon throughout the summer.
You will also have the opportunity to hear from and network with senior leaders and spend time with peers from programs across the bank at philanthropic and group events.
Upon successful completion of the Summer Analyst program, you may receive an offer of full-time employment in our 2.5 year, full-time C&SI Analyst Program.
There are two program tracks to choose from within C&SI.
First, is our diversified experience track, which exposes you to a variety of teams and functions across the broader C&SI business.
Second, is our focused program experience track in our Capital & Advisory Solutions line of business, which streamlines your exposure to three dynamic teams.
In both tracks, you will support our regional groups by working with C&SI Bankers, Credit Officers, Treasury Officers and Product Partners who cover a variety of industries to provide a range of financing solutions and strategic advisory.
Job responsibilities
* Work on financial models to support financing transactions
* Prepare marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis)
* Learn how to identify treasury product solutions to benefit clients' long-term planning
* Collaborate with deal teams regarding business development strategy, including the identification of potential prospects
* Develop an understanding of the full breadth of J.P.
Morgan products and service offerings
* Conduct client and prospect research to support business development efforts
Required qualifications, capabilities, and skills
* Exceptional verbal and written communication skills
* Excellent problem solving and critical thinking skills
* Strong attention to detail
* Ability to thrive in a fast-paced, collaborative work environment
* Pursing a bachelor's degree with an exp...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:44
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Are you detail oriented and enjoy a production-based environment that offers career growth?
As a Transactions Specialist IV within the Card Production Team, you will be responsible for a variety of financial card production processes, including card encoding/embossing, match-merge, and inserting.
Job Responsibilities
• Ensures that all processes are completed within specific guidelines as mandated by VISA and MasterCard
• Conform to and uphold all audit standards as outlined in process procedures
• Communicate and work with technicians to resolve machine related problems
• Additionally, must be able to maintain all quality and productivity department standards
• Machine preparation and clean up must also be performed
Required qualifications, capabilities, and skills:
• Must have PC experience, problem solving and analytical skills required, with ability to think independently, Self-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressure, strong planning, excellent time management and organizational skills.
• Ability to act on own initiative, be accurate, reliable and demonstrate confidence in processes, Must be team-oriented, with solid interpersonal skills, Candidate must be control-oriented and have a keen eye for detail, strong verbal and written communication skills for interaction with various areas of the firm and levels of management
• Must be able to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts, Must be able to stand/walk for an 8 to 10 hours shift
• Must be able to meet and maintain Total Quality Management Philosophies and Productivity standards
• Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology, able to maintain daily positive internal and external interactions, building upon team-driven success
• Able to prioritize assigned work daily based on client Service Level Agreements, must be able to react in a deadline driven environment, consistently meet deadlines, solve problems and drive for results
• Must be comfortable working in a secure environment and working in an area that is under constant surveillance, Willing to participate and maintain departmental work area maintenance
Preferred qualifications, capabilities, and skills:
• High school diploma, or five years of production environment work history
• Previous machine operator experience
• Should be comfortable in an ever-changing environment
Work Schedule: 3rd Shift: Sunday - Thursday; 10:30 PM - 7 AM
15 % Shift Differential
You will be required to work a variable schedule, based on production needs.
CPC is a 24-hour/6-day operation, including holidays.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial prod...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:43
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As a Customer Success Manager in [Insert team name or Sub-LOB], you develop and maintain customer relationships that make our product value propositions a reality.
Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team.
Job responsibilities:
* Drives product adoption, expansion, and retention activities to maintain a healthy customer base.
* Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs.
* Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements.
* Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities.
Required qualifications, capabilities, and skills:
* 5+ years of experience or equivalent expertise in customer success roles in product or technology.
* Demonstrated ability to influence product adoption and customer retention.
* Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels.
* Proven ability to learn new technologies and teach it to others.
Preferred qualifications, capabilities, and skills:
* Experience in a business to business (B2B) environment or as a colleague in a customer environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they br...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:42
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You belong to the top echelon of talent in your field.
At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase in Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
This role partners with Network Services and Workplace Technology Product Delivery teams as well as cross-functional stakeholders to build scalable solutions that drive alignment, speed, quality and cost optimization.
Job responsibilities
* Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
* Resolves most nuances and determines appropriate escalation path
* Executes conventional approaches to build or break down technical problems
* Drives the daily activities supporting the standard capacity process applications
* Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
* Considers upstream/downstream data and systems or technical implications
* Be accountable for making significant decisions for a project consisting of multiple technologies and applications
Required qualifications, capabilities, and skills
* Formal training or certification on Infrastructure Engineering concepts and 3+ years applied experience
* Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Experience in Lean, Six Sigma, process improvement, value stream design, or a relevant domain area.
* Possess a strong understanding of global supply chain management and analyze processes to identify and implement improvements
* Knowledge of continuous improvement tools, systems thinking and capacity planning.
* Experience in product or platform-wide release management, in addition to deployment processes and strategies.
* Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
* Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
Preferred qualifications, capabilities, and skills
* Familiarity with lean manufacturing principles and practices, with a background in industrial, lean, or manufacturing engineering
* Experience working with international teams and understanding of global supply chain dynamics
* Strong problem-solving skills with a focus on innovative...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:41
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Embrace the challenge of steering complex tech projects, fostering growth and technical excellence in a dynamic environment.
As a Technical Project Manager II in Risk Technology, you will play a pivotal role in leading complex technology projects and programs that drive business goals and enhance the firm's technological capabilities.
You will leverage your broad knowledge of technical principles and practices to develop innovative solutions, while effectively managing resources, budgets, and cross-functional teams.
Your analytical reasoning and adaptability skills will enable you to navigate through ambiguity and embrace change.
By fostering productive relationships with stakeholders and clients, you will contribute to the firm's overall growth and success.
Your excellent communication skills and ability to influence others will be crucial in driving mutually beneficial outcomes and managing risks in line with the firm's policies and practices.
Job responsibilities
* Analyze and breakdown complex business, technical, and operational objectives into manageable tasks and activities, applying critical thinking and problem-solving skills
* Contribute to the development and implementation of technical solutions, including identifying key technologies or platforms that can solve business goals and managing vendor relations
* Support the optimization of allocated resources, including people, budget, and technology, to effectively plan, schedule, and progress project and/or program initiatives
* Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
* Participate in stakeholder management, fostering productive working relationships with cross-functional teams and clients to drive mutually beneficial outcomes
* Assist in risk management by making informed decisions in line with the firm's risk management practices and policies, ensuring project success and compliance
* Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs
* Proven ability to utilize analytical reasoning and problem-solving techniques to break down objectives into manageable tasks
* Demonstrated technical proficiency and experience with relevant platforms and software tools/technologies
* Experience in resource optimization and/or resource planning
* Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
* Experience managing diverse set...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:40
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Join our dynamic Business Management team as an Associate, where you will play a crucial role in supporting the Internal Audit team.This position offers the opportunity to drive key initiatives, optimize business performance, and act as a trusted advisor to Business/Group Heads.
Job Summary: As an Associate in Business Management, you will partner closely with the Audit COO to ensure the execution and completion of the line of business annual audit plan.
Your role will involve producing detailed audit plan reports, supporting the annual planning process, and identifying key risks to assist with mitigation strategies.
A Business Manager is also responsible for identifying, escalating, and mitigating business risks.
The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.
Job responsibilities:
* Produce weekly and monthly decks summarizing audit plan data for stakeholders, with attention to detail and thematic commentary.
* Support the annual planning process by analyzing audit data and preparing summary views.
* Identify and analyze key risks around plan execution and assist with mitigation strategies.
* Prepare materials for audit town halls and strategy working sessions.
* Collect and maintain policies, procedures, and documentation on collaboration sites like SharePoint.
* Provide high responsiveness to executive ad-hoc requests related to project management and business analysis.
* Organize complex information strategically, demonstrating strong design acumen in Excel and PowerPoint.
* Communicate effectively with key business partners to understand projects and drive next steps.
* Project manage and deliver key work streams and tasks.
* Support audit, regulatory, and compliance deliverables within the Risk Control Self-Assessment (RCSA) framework.
* Participate in collaborative initiatives to simplify, improve, and add value to business processes and reporting.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Business, Finance, Economics, or related area.
* Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables)
* Excellent communication, organization, and project management skills.
* Self-motivated and able to work independently.
* Proven experience delivering high-quality presentations and reporting with a keen attention to detail.
* Strong time management and prioritization skills.
* Ability to synthesize large amounts of data and articulate key themes and trends.
Preferred Qualifications, Capabilities, and Skills:
* Experience in Process and/or Continuous Improvement.
* Experience with Alteryx or Tableau desired.
* Prior experience in Business Management or Audit preferred.
* Cross-Functional Leadership with demonstrated ability to lead and collaborate across diverse teams a...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:37
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Join JPMorgan's Portfolio Administration Team and play a pivotal role in ensuring client satisfaction and operational excellence.
Be part of a team that values precision, collaboration, and innovation.
As a Portfolio Administration Team Lead, you will work closely with a team of analysts to provide oversight and leadership for the delivery of PA services to clients.
You will ensure that client needs and expectations are consistently met or exceeded, while maintaining strong controls and driving continuous improvement.
Job responsibilities:
* Work closely with a team of analysts within PERES Portfolio Administration Team to provide oversight and leadership for the delivery of PA services to clients.
* Review client reporting, such as daily/monthly/quarterly client reports; internal and external.
* Perform completeness reviews in a quality assurance capacity; ensure business is 'Always Audit Ready'.
* Drive client (internal and external) meetings pertaining to client initiatives, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow-up items.
* Ensure JPMorgan's established processes and procedures are followed with the proper controls.
* Look to modify/iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk.
* Partner within the Transformation and Cash Oversight/Cash Processing departments and across the broader AIS team to ensure the completion of all end-to-end processes in line with JPMorgan Risk Management policies.
* Identify and action priority items within appropriate timeframes; escalate issues as necessary; relentlessly resolve aged items.
* Provide oversight on business metrics and key performance indicators for presentation to senior management.
* Serve as the contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately.
* Act as owner on client relationships.
* Drive client meetings and quarterly service reviews.
* Build relationships and interface with other business groups across JPMorgan.
Required qualifications, capabilities, and skills:
* Dedicated to superior service and able to remain poised under pressure.
* Team player, professional and proactive approach to work, positive attitude.
* Very strong communication skills both oral and written.
* Excellent interpersonal skills.
* Strong organizational skills with a drive for impeccable quality.
* Ability to work with a high level of precision in a fast-paced, deadline-driven environment.
* Ability to collaborate and solve problems that involve multiple stakeholders.
* Ability to work independently with strong follow-through.
Preferred qualifications, capabilities, and skills:
* Bachelor's degree required (business discipline preferred).
*...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-07-03 08:43:36