-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:44
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:43
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:42
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:42
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:41
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:41
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:40
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:39
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:39
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:38
-
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from
consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education, Experience and Skills
- Experience in medical, scientific or public health discipline.
- Clinical knowledge of and experience with CDC related topics.
- Bachelor's Degree in Nursing and current RN license are required.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software
applications.
- Excellent listening, comprehension, communications (verbal and written), problem
solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize
simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Call Center experience preferred.
- Must have a Smartphone which will be required only to log into Maximus systems,
not for daily work activities.
*
*
*This position requires you to use your own personal computer or laptop.
Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
(you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router
- Private and secure work area and adequate power source
- Windows or Mac Operating Systems
OS for Windows | - Windows 10 or Windows 11 (11 is preferred)
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-30 10:02:38
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:30
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:30
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:29
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:28
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:28
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:27
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:27
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:26
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:24
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:22
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:22
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:21
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:20
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1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:53:20
