-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:32:05
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:32:04
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:32:01
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:32:01
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 08:32:00
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:59
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:59
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:58
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:57
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:57
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:56
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:55
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:55
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:52
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:50
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:50
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:49
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:49
-
1.
Jointly monitor operational and clinical performance across PIP & WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across PIP & WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across PIP & WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Qualifications & Experience
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:48
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 1 year of clinical experience required
-Minimum two (2) years of post graduate nursing experience
Preferred Requirements
-Experience in long term care or home health care
-Experience with OASIS or MDS
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
*Minimum 5 Mpbs upload speeds
- Private and secure workspace
#LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
30.00
Maximum Salary
$
35.00
*
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Type: Permanent Location: Augusta, US-ME
Salary / Rate: Not Specified
Posted: 2026-05-08 08:31:47
-
Caregivers / Certified Nursing Assistant - The Palmettos of Garden City
The Palmettos of Garden City is looking for a Caregiver / Certified Nursing Assistant to join our team! The Med Tech provides direct and indirect patient care activities under the direction of a Registered Nurse or Licensed Practical Nurse.
Assists patient with activities of daily living, provides for personal care, comforts and assists in the maintenance of a safe and clean environment for an assigned group of residents.
Qualifications:
Attend in-service programs, as assigned, to learn procedures and develop skills and meet state requirements.
Personal Qualifications:
Sensitive to our patients' physical and psychosocial needs.
Ability to follow oral and written instructions.
Capable of charting accurately in the Patient Care Record or other similar form.
Pleasant and cheerful personality.
Tactful and courteous approach with patients and visitors.
Treat all patient information as confidential material.
Adhere to dress code as directed by center policy (see Personnel Manual.) Position Highlights :
* Understands and practices universal precautions with all patient.
* Performs all tasks/procedures included on assignment or reports to charge nurse any tasks not completed.
* Administer Medications per Physician orders.
* Assists in the preparation for admission of patients.
* Assists in and accompany patients in admission, transfer and discharge procedures.
* Provides post-mortem care.
* Provides morning care, which may include bed bath, oral hygiene, combing hair, back care, dressing patients, changing bed linen, cleaning overbed table and bedside stand, straightening room, and other general care as necessary throughout the day.
* Provides evening care, which includes hands/face washing as needed, oral hygiene, special skin care, freshening linen, cleaning overbed tables, straightening room, and other general care as needed.
The Palmettos of Garden City is proud to be a part of the NHC family! National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity , please apply today and find out more about us at nhccare.com/locations/palmettos-garden-city/
EOE
....Read more...
Type: Permanent Location: Murrells Inlet, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-08 08:29:44
-
Position: Licensed Practical Nurse (LPN)
Are you looking to make a difference in the lives of others by sharing your care and compassion? Do you enjoy connecting with your patients while getting to know them and their family? Do you enjoy working in a family - oriented atmosphere? Come join our family -oriented team at Palmettos of Garden City Assisted Living! NHC fosters an environment of teamwork and provides opportunities to use your comprehensive Nursing Tools.
Position Highlights:
* Is responsible for maintaining clinical competency as evidenced by application of integrated nursing knowledge and skills, leadership, and communication skills.
* Utilizes the nursing process in assessment, planning and implementing care.
* Exhibits organizational ability related to workflow, prioritizing to meet the patient care needs
* Integrates current standards of practice as well as local, state, and federal regulations related to nursing services in the care of patients.
* Practices continuous quality improvement thinking and problem-solving skills.
* Must be caring, compassionate, good communication skills, have a positive attitude and be a team player
Why NHC? The Palmettos of Garden City is proud to be a part of the NHC family.
We are celebrating our 50-year Anniversary at National HealthCare Corporation!! We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family -oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Job Type: Full Time
Experience:South Carolina LPN Nursing license
We hire GNs and GPNs
Benefits:Earned Time Off Holiday Incentive PayHealth, Dental, Vision, Disability and Life insurance401k with generous company contributions
Competitive PayUniforms
Tuition Reimbursement OpportunitiesAdvancement Opportunities
Work Location:The Palmettos of Garden City
9415 Highway 17 Bypass
Murrells Inlet, SC 29576
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/palmettos-garden-city/
EOE
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Type: Permanent Location: Murrells Inlet, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-08 08:29:43
-
PRN Occupational Therapist (OT)
NHC HealthCare Moulton, ALConsistent weekly hours available
Join our in-house therapy team where quality care and teamwork matter.
At NHC Moulton, we offer a supportive, family-oriented environment focused on recognition, growth, and fun.
Why NHC Moulton?
* Competitive pay with performance increases
* Flexible scheduling
* Dental and vision insurance
* 401(k) with company match
* Continuing education support
* Stock options and uniforms provided
Qualifications:
* Alabama OT license required
* Graduate of AOTA-accredited program
* NBCOT certified or eligible
* SNF experience a plus
* Team player with a positive attitude and reliable transportation
If you value integrity, compassion, and want to make a difference in senior care, apply today .
nhccare.com/locations/moulton/
EOE
....Read more...
Type: Permanent Location: Moulton, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:29:41
-
Dishwasher - Full Time
NHC Place Cool Springs - Franklin, TN
NHC Place Cool Springs is hiring a dependable Dishwasher to support our Food & Nutrition Services team.
This role helps ensure clean, sanitary conditions and supports meal service for our patients and residents.
Job Duties:
• Wash and store dishes, utensils, and cookware
• Clean dish machine and work areas
• Assist with bussing tables and keeping dining areas clean
• Help with receiving and storing supplies
• Follow safety and sanitation procedures
• Other duties as assigned
Qualifications:
• Interest in foodservice and senior care
• Willingness to learn kitchen safety and prep skills
• Team player with good communication
• Reliable, punctual, and able to follow instructions
• Food Handler Certificate may be required
Benefits:
• Competitive pay
• Insurance and paid time off
• 401(k) with match stock options
• Uniforms provided
Location:
NHC Place Cool Springs
211 Cool Springs Blvd., Franklin, TN 37067
nhccare.com/locations/nhc-place-cool-springs/
Apply today and be part of a team that cares!
EOE
....Read more...
Type: Permanent Location: Franklin, US-TN
Salary / Rate: Not Specified
Posted: 2026-05-08 08:29:40
-
Full Time Physical Therapist Assistant - Pulaski, TN
Join our in-house therapy team where quality care, teamwork, and a positive atmosphere come first.
Why NHC Pulaski?We're a fun, supportive, family-oriented team that celebrates growth and great work.
Enjoy competitive pay, flexibility, and a place where you truly feel valued.
Benefits:
* Excellent compensation with $5,000 Sign on Bonus!
* Earned Time Off
* Health, Dental, Vision, Disability and Life insurance
* 401k with company contribution
* Continuing Education
* Stock options
* Uniforms
We're hiring a Full Time Physical Therapist Assistant to support our experienced rehab team.
Enjoy a working on an experienced rehab team and the chance to make a real impact every day.
Requirements:
* Positive, reliable team player
* Tennessee PTA license
* SNF experience a plus
NHC is a nationwide leader in senior care, built on teamwork, innovation, and integrity.
Love working with seniors? We'd love to meet you.
Apply at: n hccare.com/locations/pulaski/
EOE
....Read more...
Type: Permanent Location: Pulaski, US-TN
Salary / Rate: Not Specified
Posted: 2026-05-08 08:29:38
