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Tricentis is seeking a senior support manager to become a key member of our global support leadership team.
This role includes responsibility for the global organization with teams in AMS, EMEA and APAC, who are engaged in assisting customers and partners in technical issue identification and resolution.
The organization specializes in high-end, enterprise level support of customers or partners with advanced support needs.
The support manager will oversee staff schedules for omnichannel coverage and individual as well as group training sessions.
He/She will conduct quarterly 1:1 and team meetings to evaluate individual and team performance and will facilitate development of proficiency in both technical skills and general customer service skills.
He/She will also be reviewing incidents for process and efficiency gains across the support organization.
Primary duties:
•Deliver superior level service to end user customers and act as point-of-contact for escalated issues to ensure appropriate response and focus of support teams.
•Report to Director of Global Support and participate regularly in global strategic leadership meetings held either virtually or on-site in different regions (AMS, EMEA, APAC).
•Participate regularly in strategic planning discussions to provide insightful ideas on process improvements and customer service delivery.
•Conduct regular team meetings and performance discussions with support engineers.
•Interact with regional and corporate management on matters between functional areas or customers and the company.
•Track, monitor and report on department operations, and closely manage critical customer accounts to develop path to issue resolution.
•Perform monitoring to ensure that support engineers are following the call priority flow and maintaining an available phone status, documenting the issues well, and following cases through to efficient and effective resolution.
•Assign and manage projects based on new product releases, call related issues and/or training needs within the organization.
Track projects and initiate documentation based on project successes.
Qualifications:
•Must possess a Bachelor of Science in Computer Information Systems or equivalent experience.
•At least 7 years of management experience in a global support organization, with advanced customer interaction skills.
•Strong focus on a self-sufficient and KPI driven management approach.
•High technical affinity and broad engineering competency and set of interests.
•Strong focus on innovation with high interest in state-of-the-art customer service delivery technologies and tools.
•Effective leadership experience required, with goal setting and action plans for career development on a team and individual basis.
•Must exhibit effective customer service attitude and be able to lead a team in resolving difficult customer situations.
•Must utilize exemplary verbal and written communication skills when dealing with customers...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-03-22 07:32:48
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We are looking for a Assistant Sales Manager -MICE who will be responsible to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
Every day is different, but you’ll mostly be delivering:
A little taste of your day-to-day
* Cultivate and maintain strong relationships with existing clients while actively identifying and pursuing new MICE business opportunities.
* Stay informed about industry trends, competitors, and market developments to identify potential leads and stay competitive.
* Develop and execute effective sales strategies and action plans to achieve and exceed MICE revenue targets.
* Prepare tailored and detailed proposals for MICE clients, outlining event specifications, pricing, packages, and additional services.
* Negotiate and finalize contracts with clients, ensuring terms and conditions are favorable for both parties and comply with hotel policies.
* Collaborate closely with the hotel's operations and banquet teams to ensure the seamless execution of MICE events, including logistical arrangements and special requests.
* Monitor and manage event budgets to optimize profitability and control costs effectively.
* Generate regular sales reports, forecasts, and updates to evaluate performance against sales goals and provide insights for improvement.
* Attend industry events, trade shows, and networking opportunities to expand your professional network and represent the hotel.
* Provide exceptional customer service throughout the sales process, from inquiry to event conclusion, to ensure client satisfaction and foster repeat business.
QUALIFICATION
* Bachelor's degree in Business, Hospitality, Marketing, or a related field.
* Proven experience in MICE sales within the hotel industry, showcasing a successful track record of securing and managing MICE events.
* Exceptional sales, negotiation, and presentation skills.
* Strong interpersonal and communication skills to build and maintain client relationships.
* Proficiency in CRM software, Microsoft Office Suite, and other relevant sales tools.
* Organizational and time management capabilities to handle multiple leads and projects simultaneously.
* Results-driven mindset, self-motivation, and a proactive approach to achieving sales targets.
What you can expect from us
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without reg...
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Type: Permanent Location: Abu Dhabi, AE-AZ
Salary / Rate: Not Specified
Posted: 2024-03-22 07:31:34
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The Analytical Solutions Division (ASD) of Applied Research Associates (ARA), Inc., is seeking a Driver - Class A (CMV) to join the team located in Huntsville, AL. Are you a dependable and organized Class A truck driver who possesses a great deal of focus, attention to detail and can consistently ensure safe accurate deliveries.
Must be detail-oriented, efficient, and have a clean driving record. Must be physically capable of wearing all required personal protective equipment to include, but not limited to safety glasses, respirator, safety shoes, hearing protection and hand protection as required.
Driver - Class A (CMV) Requirements:
* Minimum of 5 years of driving experience
* Requires a current Commercial Driver’s License (CDL) Class A
* Perform routine maintenance on all equipment and service vehicles as needed (refuel, change oil, tire pressure, repairs, etc.)
* Proficient in operating Tractor Trailer Semi-Trucks and Forklifts, Light and Heavy Wheeled Vehicles to 10 tons, Track Vehicles to 56 tons, Wreckers 5-10 tons
* Maintains records tracking dates, type, and extent of repair or maintenance tasks in a maintenance management system as well as daily driver inspections and mileage reports
* Loads and unloads materials on and off flat bed and semi-trailer truck using forklifts
* Always ensure vehicle is kept clean
* Notify manager/supervisor of any major maintenance or delivery issues encountered
* Perform all assigned tasks and preventative maintenance involving diagnosis, disassembling, repairing, reassembling of various equipment
* Safely utilize tools and hardware using standard fabrication shop practices
* Requires constant pushing, pulling, standing, reaching, grasping, bending, climbing, and stooping in addition, will be lifting up to 50lbs
* Must be physically capable of wearing all required personal protective equipment to include, but not limited to safety glasses, respirator, safety shoes, hearing protection and hand protection as required
* Ability to obtain and maintain a minimum of a SECRET clearance from the US Department of Defense
* Be a U.S.
Citizen
Preferred / Nice to Have:
* Active / Current SECRET Clearance from the US Department of Defense
* Familiarity with equipment such as HEMTT, FMTV 5-ton series, MTVRs, HMMVs, generators, and various diesel and gasoline engines
ARA COMPANY INFORMATION:
Applied Research Associates, Inc.
is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences.
The company, founded in Albuquerque, NM, in 1979, currently employs over 2122 professionals.
ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testin...
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Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2024-03-21 07:07:38
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Power & Water Solutions is an industry-leading controls automation company that provides applications in the renewable (solar, hydro, wind), fossil (natural gas and coal) power generation, and water treatment plant sectors.
We focus on upgrading existing plant control systems with industry-leading automation controls and instrumentation to promote the sustainability and longevity of our North American power grid and wastewater infrastructure.
Based out of our Pittsburgh, PA office, our Projects group is looking for a Senior Networking Engineer to join our diverse team supporting network configuration.
IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:
* Provide high-level support and technical expertise in networking technology, including LAN/WAN hardware, switches, firewalls, and routers
* Network System Design and Implementation: Craft and implement network systems including both wired and wireless infrastructure, as well as multi-network Ovation systems
* Network Connectivity: Provide support for network connectivity or related network issues for the projects department and end-users
* Network Monitoring: Analyze network activity and network problems to discover and prevent systematic errors.
Recommend network design changes/improvements for improved systems availability and performance
* Issue Resolution: Address, diagnose, and resolve network problems.
As appropriate, research, analyze, and recommend the implementation of software or hardware changes to resolve any network deficiencies or to improve network performance
* Apply security techniques to ensure accurate controls in access, logging, and auditing.
Support developed network security guidelines and standards
* Provide proposal support, project team support, test floor support, and field service support related to networking
* When needed, travel to customer sites to commission or fix network-related equipment
* Create and maintain schedules with the understanding that several inputs/outputs may or may not be in your control
* Capture technical equipment specifications from customer specification understanding of how best to implement a network configuration based on these inputs and Ovation standards
* Possess the ability to work and lead within a team, as well as the listening skills necessary to receive instruction and direction.
Possess the leadership to pass those directives to other colleagues to achieve a satisfied customer and high-quality product
WHO YOU ARE: You are passionate about making an impact and always act with integrity.
You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
You are very comfortable using computers and digital tools.
You have a strong technical background but at the same time, you enjoy working with people and are an excellent teammate.
FOR THIS ROLE, YOU WILL NEED:
* Bachelor’s Degree in Compu...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2024-03-20 07:13:47
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DUTIES AND RESPONSIBILITIES:
* Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work. Communicate and enforce policies and procedures.
* Recommend and initiate disciplinary or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues.
* Manage the stewarding function in all kitchen areas to promote overall cleanliness, sanitation and compliance with state and local health regulations.
Stewarding functions include setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns in kitchen, etc.
* Control and analyze cost, breakage and quality of support provided to outlets, banquets and other areas. Monitor condition and cleanliness of equipment.
* Control expenses in accordance with established budget. Participation in the preparation of the annual stewarding operating budget which supports the overall objectives of the Food & Beverage Department. Maintain procedures for security of inventory.
* Educate employees on current safety issues to ensure compliance with all health and safety regulations.
Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs as needed. Ensure that equipment is prepared and operational for the following day’s work.
* Determine the minimum and maximum stocks and control the par stocks of all materials and equipment. Liaise with the Purchasing Department and suppliers regarding purchasing needs for the stewarding operation.
* Conduct daily briefings as needed to obtain optimal results.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.
* May interact with outside contacts:
+ Guests – to ensure their total satisfaction
+ Suppliers – regarding orders and invoices
* May conduct inventories as needed.
* May assist with other duties as needed which may include but is not limited to providing assistance with food dish-up, completing set-up sheets, etc.
Accountability:
Supervises a large number of stewarding employees in a large full-service, luxury, or resort hotel with multiple major food and beverage outlets, and banquet operations catering to more than 500 people. May oversee subordinate managers or supervisors.
Qualifications and Requirements:
High school diploma or equivalent and two years experience in stewarding, kitchen maintenance, kitchen operations or similar, with at least one year in a supervisory capacity. Knowledge of food and beverage service operation preferre...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-20 07:13:46
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Every plate has the potential to create a memory that lasts a lifetime for our guests.
To deliver all this and more, we’re looking for a Cook / Commis Chef with a passion for presentation, dedication to flavour and commitment to setting high standards from workspace to table and beyond.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to one of the world's most international luxury hotel brand.
Located in the business and leisure hub of the city, InterContinental® Bahrain offers its guests the perfect location from where to explore the exciting face of Manama.
The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites.
Each room is designed to meet the needs and the expectations of the modern traveler.
From sophisticated dining experiences to a taste of traditional romance, InterContinental® Bahrain offers its guest new tastes and unique gourmet treats.
With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Bahrain promises to delight your palate.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
* Making every single meal a feast for the eyes and treat for the tastebuds
* Taking ownership for your workstation – keeping on top of supplies, equipment and waste
* Being cleaner than clean to meet or exceed local cleanliness and hygiene laws
* Helping with washing up and other kitchen duties where needed
* Taking on other ad-hoc duties like a true team player
What we need from you
* The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling
* A good grasp of reading, writing and basic maths
* The flexibility to work night, weekend and holiday shifts
* Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language
* Great communication – you’ll be warm, welcoming and easy to talk to
What you can expect from us
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, gr...
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Type: Permanent Location: Manama, BH-13
Salary / Rate: Not Specified
Posted: 2024-03-20 07:07:47
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Industrial paint projects at ARA are growing and we are looking for a paint technician with 4yrs of paint experience to join the Analytical Solutions Division (ASD) of Applied Research Associates (ARA), Inc., team in Huntsville, AL. The Paint Technician will perform substrate preparation, priming, and paint application processes.
This includes but not limited to, all aspects of coating operations from preparation and masking, pretreatments, final paint applications, light mechanical work, and testing. The paint technician will assist in fabrication and other assembly/disassembly processes of hardware and prototypes while ensuring the quality standards are met.
What a Paint Technician will do (may not be all inclusive):
* Perform paint application tasks including paint mixing, spray operations, thickness measurements, etc.
* Working knowledge and understanding of multiple coatings application equipment
* Review drawings, work instructions, schematics, blueprints and understand design requirements and plans thru completion
* Assists lab by spraying samples for formulation testing
* Assist in fabrication and other assembly/disassembly processes essential to coatings application and fabrication of prototypes
* Maintains paint guns and other equipment
* Light mechanical assembly work
* Perform multiple manufacturing tasks associated paint application
* Requires constant pushing, pulling, standing, reaching, grasping, bending, climbing, and stooping in addition, will require lifting up to 50 lbs.
* Effectively communicate with supervisor and within a team of any inventory needs Must be physically capable of wearing all required personal protective equipment to include, but not limited to, tight fitting respirator, chemical resistant garments, safety shoes and hand protection
* Must pass an initial and annual respirator physical exam
Paint Technician Requirements:
* H.S.
Diploma or equivalent plus advanced training and 4-5 years of related work experience
* At least 4 yrs painting within a manufacturing setting
* Knowledgeable with HVLP gun usage, maintenance, paint application to a variety of substrates, substrate preparation including cleaning, conversions and priming
* Strong working knowledge of utilizing hand tools, power tools and measurement tools
* Experience with mechanical systems and safe work practices
* Safely utilize tools and hardware using standard fabrication shop practices
* Familiarity with technical manuals - including blueprints, schematics and or sketches
* Capable of working with teams in an ever-changing work environment
* Ability to obtain and maintain a minimum of a SECRET clearance from the US Department of Defense
Preferences/Nice to Have:
* Prior experience in DoD paint and manufacturing industry
* Strong background in coatings application and mechanical assembly
* Active / current SECRET Clearance from...
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Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2024-03-16 07:14:14
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This is an individual contributor role in Member Supervision’s Operations, Procedures and Standards (MS OPS) team, working under moderate supervision to assist with the development, implementation, and maintenance of operations, procedures, standards, and reporting impacting departments across Member Supervision.
This role continuously evaluates the program for areas of improvement, helps to resolve complex operational issues, and supports regulatory initiatives by partnering with key stakeholders across the enterprise
Essential Job Functions:
* Participates in the establishment of centralized operational processes to increase efficiency, minimize duplication, and ensure sufficient controls are in place.
* Assists in the enhancement and/or development of new process, controls, or procedures.
* Develops and implements departmental specific policies, procedures, and guidance, under manager supervision.
* Produces and disseminates reporting to key stakeholders.
* Aids in the periodic assessment of procedures to determine if further development or updates are required.
* Maintains and continuously develops knowledge of departmental functions and industry developments.
* Participates in the regulatory change process for a subset of business units and assists with performing impact assessments.
* Supports team in facilitation of departmental-wide meetings to communicate updates and train staff on programmatic changes to processes, tools, controls, technology, policy/procedures.
* Develops and maintains working relationships across Member Supervision, throughout FINRA, and other external stakeholders, including the SEC, states, other regulatory agencies, and the industry.
* Assists in maintenance of content on Regulatory Operations systems and internal websites.
* Support the development and maintenance of operational metrics, providing insight into key performance and risk indicators for senior management
Other Responsibilities
* Assists senior staff with strategic objectives deliverables and issue remediation, as needed.
* Assist with special projects and ad hoc initiatives including, but not limited to internal and external requests, as needed.
Education/Experience Requirements:
* Bachelor’s degree in business or related field and a minimum of three (3) years of directly related securities experience, or an equivalent combination of education and relevant experience.
* Demonstrated understanding of regulatory/policy requirements, the impact on process and controls, and ability to succinctly document all elements.
Knowledge Requirements:
* Basic knowledge of securities rules and regulations.
* Basic knowledge of firm business models, business lines, customer bases, products and services.
* Developing knowledge of U.S.
GAAP accounting standards.
Skill Requirements:
* Developing ability to engage and work effectively with senior business management...
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Type: Permanent Location: Rockville, US-MD
Salary / Rate: Not Specified
Posted: 2024-03-16 07:10:21
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The Senior Principal Integration Specialist is a core contributor to program and project delivery, supporting the team in defining direction for and ensuring exceptional execution of critical strategic initiatives.
This role will leverage best practices from across project management, implementation and change management, user design, business strategy, and service design to drive consensus and ensure high-profile initiatives deliver on their intended value, including objectives and key results.
Under minimal direction from their manager and with support from other team members, this individual will play a key role in guiding stakeholders through the development and delivery of artifacts that define strategic vision and turn complex collaboration ecosystems into clear roadmaps for successful delivery, with articulation of business architecture and management of key interdependencies.
This is an Individual Contributor role with subject matter expertise which will be expected to lead and mentor other team members, and operate with a high degree of autonomy on projects that span process/service design, user and product design, and people/culture and organizational design.
Essential Job Functions:
* Lead and support the development of Strategy, Goals, Objectives and Key Results (OKRs), and associated measurements, such as executive and operational metrics, Key Performance Indicators and OKR tracking and reporting.
* Provide leadership in development of strategic and operational plans to support achievement of Key Results.
* Lead efforts and collaborate with business users and technical teams, including product, and other FINRA functions to ensure continued strategic alignment; innovate and facilitate collective problem-solving; identify inter-dependencies; drive decision-making; and ensure the successful completion of projects and processes required to achieve Key Results.
* Leverage and lead adoption by others of best practices from business process re-engineering, human centered design/service design, project management (including use of Member Supervision framework and supporting templates), and change management to create and present materials that effectively communicate current state process and technology challenges, opportunities for improvements, and critical success factors across initiatives.
* Plan, lead and assist in facilitating workshops, working groups, and other governance forums including contributing to agendas, materials, discussion, and documenting key decisions and action items.
* Produce actionable and effective materials and narrative in support of priority strategic projects and objectives.
* Communicate fluidly and effectively with both senior leaders and front-line staff, often in the same meeting, striking a balance in tone and content to serve multiple audiences.
* Provide leadership and support for the development of target operating models, including defining requirements for ...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2024-03-16 07:07:53
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At ARA we are driven by a passion for developing innovative solutions to challenging problems of national importance.
Our culture rewards autonomy and initiative and we foster a stable environment where personal and professional growth are prioritized.
The successful Electronic Warfare (EW) Subject Matter Expert (SME) will be required to provide direct support the Defense Threat Reduction Agency and their military partner in all aspects of the area of specialized knowledge.
Subject areas can include but are not limited to RF signal propagation and processing, Satellite Communications (SATCOM) and Very Small Aperture Terminals (VSAT) hardware and software function and theory of operation, Space Electronic Warfare (SEW) including offensive and defensive techniques, Space Enabled Cyberspace Operations (SECO), Computer Network Operations (CNO) and Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) system architecture.
The selected candidate will assist the military partner in identifying vulnerabilities in threat networks relevant to their area of expertise and guide the Systems Engineering and Integration (SE&I) of technologies designed to exploit those vulnerabilities.
The well qualified EW SME will be a critical component of Integrated Project Teams (IPTs) assembled to ensure client requirements are being addressed and satisfied on extremely fast paced and critical development schedules.
Electronic Warfare SME Security Clearance Requirements:
* TS with SCI eligibility accepted
* TS/SCI preferred
Electronic Warfare SME Required Experience:
* Bachelors Degree in a related field along with a minimum 10 years of professional experience OR 18 years of relevant work experience in lieu of a degree
Electronic Warfare SME Desired Experience:
* Advanced degree in Electrical Engineering
* Experience/expertise in project management and/or testing and evaluation
* Experience/expertise in WMD and/or working with military customers
Who is ARA?
Applied Research Associates, Inc.
(aka ARA) is an employee-owned international research and engineering company.
We have been providing technically superior solutions to complex and challenging problems in the physical sciences since 1979.
ARA has over 2,112 employee owners and continues to grow rapidly.
Together, our offices throughout the U.S.
and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement.
ARA also prides itself, on having a challenging culture where innovation & experimentation are the norm.
The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience.
Employee ownership ensures you have a voice with what happens in the company.
We are also very proud of our Women’s Initiative Network (WIN), whose purpose is to motivate, support, and encourage pr...
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Type: Permanent Location: Fort Liberty, US-NC
Salary / Rate: Not Specified
Posted: 2024-03-16 07:07:45
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DUTIES AND RESPONSIBILITIES:
* Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
* Achieve personal and team goals as assigned.
* Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
* Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
* Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
* Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
* Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
* Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
* Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
* Interact with outside contacts:
+ Guests – to ensure their total satisfaction
+ Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc.
– to ensure repeat business, follow up on events, and generate new business
+ Other contacts as needed (Professional organizations, community groups)
* May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
* Perform other duties as assigned.
* May serve as “manager on duty” as required.
ACCOUNTABILITY:
This job is a sales professional with established sales goals.
Qualifications and Requirements:
Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Frequently standing up or moving within and outside of the facility
* Carrying or lifting items weighing up to 25 pounds
* Handling objects
Other:
...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-15 08:03:20
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DUTIES AND RESPONSIBILITIES:
* Manage day-to-day activities of Purchasing, Storeroom, and/or Receiving staff. Establish and communicate goals and objectives.
* Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert Controller of potentially serious issues.
* Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
* Manage the purchase of all food and non-food items for the hotel through the company’s key purchasing supplier and other key vendors. Work with vendors to obtain supplies to meet specialized needs, and maintain effective purchasing relationships as necessary.
* Forecast operational needs and schedule deliveries accordingly to meet the hotel’s operational requirements.
* Provide input into the hotel’s operating budget based on forecasting and assessment of current purchasing levels.
* Maintain internal controls over the requisitioning and issuing of items; develop and maintain purchase order system; direct the delivery of supplies to appropriate departments or storage areas; and ensure reports and records are updated and forwarded to the appropriate contact for payment, based on company and hotel policies and procedures.
* Manage and maintain hotel inventory levels; ensure month-end inventories are completed in a timely and accurate manner to ensure appropriate levels are maintained which minimize waste and maximize ration turnover of perishable items. Ensure cleanliness and organization in all work areas and storerooms.
* Promote compliance by advising department heads of potential cost overruns, new regulations, or potential violations to established standards. Act as expert resource and guide in process control activities and requirements.
* Work closely with Culinary and Catering Departments to ensure correct and adequate supplies are purchased for upcoming events, and that timely delivery is ensured.
* Complete receiving reports, food and beverage costs report; and other reports as required.
* Monitor technological advancements, industry trends, and external legislation which affect contracts and recommend and implement changes.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include hotel department heads to obtain/provide information.
* Interact with outside contacts:
+ Vendors, Avendra, key suppliers – to place orders, ensure product delivery schedules, discuss pricing or billing issues
+ Regulatory agencies – regarding compliance matters
+ Other contacts as needed (Professional organizations, community groups)
* May serve as manager on duty when required.
* Perform other duties as assigned.
ACCOUNTABILITY:
This is the top purchasing ...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-15 07:59:02
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DUTIES AND RESPONSIBILITIES:
* Assist in the management of day-to-day operations and assignments of Accounting staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues. Alert management of potentially serious issues.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include hotel department heads in all departments and Directors of Area or Regional Hotel Finance to obtain/provide information.
* Assist in managing revenues received and dispersed including accounts receivable, accounts payable, and payroll, audit, General Ledger reporting, and cash handling functions for the hotel. Implement and maintain acceptable accounting practices and procedures as required by company policy and procedures, generally accepted accounting practices, and as effected by local conditions.
* Prepare financial analyses of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals.
* Assist in the preparation of budgets and financial forecasts and reporting.
* Develop and implement financial control procedures and systems; maintain documents for audits of hotel accounts; ensure compliance with government regulations, federal, state and local laws, to include EEOC, Wage and Hour, union contracts, etc. Independently comply with record retention requirements.
* Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
* Work with other management personnel to establish and implement hotel service standards to achieve maximum profitability and efficiency.
* Assists with the distribution of forecast information as an up to date management tool for operating departments
* Assists with the review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow moving items
* Assists with ensuring all accounts are reconciled on monthly basis, review and approve those reconciliation’s
* Assists with ensuring payments are made to IHG (All Fees and billings) as fast as possible
* Interact with outside contacts:
+ Guests – to provide service, send bills and collect payment
+ Vendors – to pay bills or discuss pricing or billing issues; to ensure proof of insurance
+ Hotel legal counsel – to obtain legal advice as needed
+ Insurance companies, tax consultants, auditors, commercial and government banks – to collaborate on ongoing financial issues for the hotel
+ HMG accounting staff – to coordinate financial/accounting information, budget preparation, clarify issues and resolve problems.
+ Regulatory agencies – regarding compliance matters
+ Other contacts as needed (Profess...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-15 07:58:40
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DUTIES AND RESPONSIBILITIES:
1.
Serve as first point of contact for callers and visitors contacting the office/department. Respond to inquiries and provide information in a prompt and professional manner and according to established procedures. Refer persons to appropriate staff members for further assistance or information.
2.
Prepare a variety of correspondence, reports, and/or presentations which may include:
* Gathering and summarizing information from various sources
* Analysis and summary of data
* Creating spreadsheets, charts, and/or graphics
* Entering, retrieving and/or manipulating data within software programs or databases
1.
Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area
2.
Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
* Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
* May monitor and report variances to departmental budgets or track departmental spend information to help maintain operating controls.
* Promote team work and quality service through daily communications and coordination with other departments.
* Perform other duties as assigned.
Qualifications and Requirements:
High School diploma or equivalent plus one year of office clerical experience, or an equivalent combination of education and experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 25 pounds
* Use a keyboard to generate documents, correspondence, reports, presentations, etc.
mostly while sitting.
* Handling objects, products and computer equipment/keyboard
Other:
* Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
* Excellent computer skills including MS Word, PowerPoint and Excel. Ability to type at least 45 WPM.
* Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.
* Basic mathematical skills are used frequently.
* May be required to work nights, weekends, and/or holidays.
Work Area: General Offices
The statements in this ...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-15 07:58:26
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DUTIES AND RESPONSIBILITIES:
* Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded.
Actively prospect and qualify new business.
* Negotiate guest room rates, meeting room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.
Accurately produce and /or review all sales contracts rate agreements, and/or banquet/catering event orders.
PEOPLE
* Work closely with other hotel departments to facilitate services agreed upon by the Sales office and prospective clients.
Disseminate sales-related information to other departments as appropriate.
* Promote teamwork and quality service through daily, communication and coordination with other departments.
Key departmental contacts include all hotel departments.
* Interact with outside contacts:
+ Guests - to ensure their total satisfaction.
+ Airlines, wholesales, corporate accounts, travel agencies, ad agencies, etc.
- to ensure repeat business, follow u on events, and generate new business.
+ Other contacts as needed (Professional organizations, community groups)
GUEST EXPERIENCE
* Check function room set ups prior to guest arrival, ensuring all details are in agreement with client's requirements and hotel standards.
Ensure deficiencies ar corrected by appropriate personnel.
* Welcome group contact upon arrival at function and ensure guest satisfaction.
* Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
* Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings.
RESPONSIBLE BUSINESS
* Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures.
* Perform other duties as assigned.
* Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
* Arrange and conduct special events, site inspections, and off-site presentations for potential clients.
Entertain clients in accordance with established company and hotel policies and guidelines.
* Maintain client files and update information daily in accordance with established departmental policies and procedures.
Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
* May assist in developing and implement sales actions plans as assigned.
May also participate in the annual budgeting and planning process.
* May assist client in menu planning.
May coordinate food, beverage, table arrangements and decorations with Banquet Department.
ACCOUNTABILITY
This job is a catering sales professional for a full serv...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-15 07:58:23
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We’re searching for a Cluster Environmental Health & Safety Manager who is responsible to demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety and will ensure safety practices and quality standards are maintained and followed by all.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
* Developing, implementing, and monitoring health and safety policies and procedures across both the hotels.
* Conducting regular audits and inspections to ensure compliance with local, regional, and national health and safety regulations.
* Providing training and guidance to hotel staff on health and safety protocols, emergency procedures, and risk mitigation strategies.
* Investigating accidents, incidents, and near misses, and recommending corrective actions to prevent recurrence.
* Collaborating with department heads to identify hazards and implement controls to minimize risks in various hotel operations.
* Maintaining accurate records of health and safety activities, incidents, and training sessions.
* Liaising with local authorities, regulatory agencies, and third-party auditors to ensure adherence to standards and regulations.
* Keeping abreast of industry trends, best practices, and emerging issues related to health and safety in the hospitality sector.
* Responding to emergencies and crises effectively, coordinating with relevant stakeholders to ensure the safety and well-being of guests and employees.
* Acting as a champion for health and safety culture, promoting awareness and engagement among staff members at all levels.
What We need from you:
* Bachelor of Science in Food Technology, Microbiology or equivalent education required with 2 years of work experience.
* English language proficiency required.
* Ability to work well in a team.
* Enthusiastic, courteous & helpful to colleagues & customers.
* Good understanding of the hotel business and outlet operations.
* Holder of a Level 4 Food Safety or Level 3 Food Safety Certificate.
* Understanding towards HSE standards are must.
* Professional understanding of Word, Excel & Power point is must.
* Good communication and problem-solving skills.
* Flexibility and enthusiasm.
What you can expect from us:
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orien...
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Type: Permanent Location: Abu Dhabi, AE-AZ
Salary / Rate: Not Specified
Posted: 2024-03-15 07:52:13
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ARA performs unique assessments from an adversarial perspective (Red).
The DoD Red Team (NE-MAR) is one of the assessment programs within the Defense Threat Reduction Agency’s (DTRA)-Operational Nuclear Enterprise Support Directorate, Mission Assurance Department (NE-MA).
The DTRA Red Team emulates the full spectrum of identified adversarial capabilities from a foreign intelligence entity and/or a terrorist organization by applying both critical and creative thinking to demonstrate exploitation of vulnerabilities of selected national command and control architectures.
The DoD Red Team SME serves as the primary ambassador for NE-MAR Div Chief to the primary force provider at 1^st Special Forces Command. Coordinates assessment coverage between PI Branch Chief and the Regiment.
Coordinates NE-MAR command and staff visits with Regiment (PICONs, assessments, CDRT).
Coordinates with RAB, PIB and AC any changes to ground team task organization or schedule.
First POC for reclamas/schedule changes from supporting ground teams (make sure 1SFC G3X is consulted before contacting PI Branch Chief).
Qualified as a GTO as a backup as required.
Principal ambassador for NE-MAR Div Chief for ARSOF support outside the SF Regiment.
May be the primary staffing agent for updates/changes to the MOA between DTRA and USASOC. May be the primary POC for relationships outside of ARSOF (DARPA, FLE).
Conducts other duties as assigned.
DoD Red Team Operations SME (RTO SME) Required Skills/Qualifications:
* An active TS/SCI security clearance
* Bachelors degree with 15 years of relevant work experience OR 20 years of experience in lieu of a degree
* Knowledge of a full range of concepts, principles, and practices in HUMINT collection and collection management and skill in applying this knowledge to difficult work assignments
* A thorough knowledge of and skill in applying analytical and evaluative techniques for developing new or modified work methods, approaches, or procedures; and to identify, evaluate, and recommend solutions to issues and/or problems
* Must have experience working at Group or higher headquarters
* Special operations community experience
* Proficiency in understanding, analyzing and summarizing comprehensive and complex technical, and research information/data
* Must understand the orders process
* Must be able to adhere to clear direction and commands
* Primarily an extension of the Red Team’s Senior leader, serves as his eyes and ears on the ground
* Must be able to maneuver between Govt and contractor chains of command and communication deftly with precision, maturity, and skill
* This position requires autonomy and someone who can operate without direct supervision and oversight
DoD Red Team Operations SME (RTO SME) Desired Skills:
* Senior field grade/WO/NCO preferably retired military (20 yrs).
College a plus but not required
* Worked at the Battalion, Group, and/or high...
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Type: Permanent Location: Fort Liberty, US-NC
Salary / Rate: Not Specified
Posted: 2024-03-14 07:08:14
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First impressions count.
To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a guest-focused individual to join our team as a Guest Relations Agent who will play a vital role in ensuring our guests have a memorable and enjoyable experience during their stay and make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
* Kicking off truly memorable guest experiences with the warmest of welcomes
* Acknowledging IHG Rewards Club members and returning guests in person or over the phone
* Respond to guest inquiries, requests, and complaints promptly and professionally.
* Provide accurate information about hotel facilities, services, and local attractions.
* Coordinate with other hotel departments to fulfill guest needs and special requests.
* Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
* Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
What we need from you
* Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
* Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
* Fluency in the local language - extra language skills would be great, but not essential
* Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
First impressions count.
To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a guest-focused individual to join our team as a Guest Relations Ag...
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Type: Permanent Location: Manama, BH-13
Salary / Rate: Not Specified
Posted: 2024-03-14 07:04:05
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Do you see yourself as a Spa Therapist for InterContinental® Hotel Dubai Festival City?
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands.
These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites.
In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.
We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one.
We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day
* Be able to offer the full range of spa treatments to the required brand standards
* Be familiar with municipality regulations and ensure compliance
* Actively retail spa products by offering homecare solutions and suggestions to every guest
* Achieve retail targets set by the department manager
* Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives
* Ensure correct time management as all guests treatments must commence on time and last the correct duration
* Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite
* Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition
* Ensure correct product usage during treatment to control GOP and reduce waste
* Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room
* Deliver an unrivalled guests experience for each and every guest by following department SOPs
* Stay true to product brand standards and understand the meaning of a brand prom...
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Type: Permanent Location: Dubai, AE-DU
Salary / Rate: Not Specified
Posted: 2024-03-13 07:03:20
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At IHG Hotels and Resorts, we pride ourselves on delivering exceptional experiences to our guests.
As a global leader in the hospitality industry, we are dedicated to providing unparalleled service and creating memorable stays for travelers around the world.
Now, we are seeking a passionate and driven Sales Manager to join our team and help us achieve our goals.
Role Overview: As a Sr.
Sales Manager at the InterContinental Hotel San Antonio Riverwalk, you will oversee and implement all sales activities for a specific area of responsibility or market segment(s).
Your primary focus will be on developing new accounts, maintaining existing accounts, and implementing sales strategies to drive revenue growth.
You will play a key role in promoting our hotel, increasing occupancy rates, and enhancing our brand image in the local community.
Key Responsibilities:
* Sell hotel room nights through direct client contact, maintaining a high level of visibility for the hotel in major market areas.
* Achieve personal and team sales goals as assigned, contributing to the overall success of the hotel.
* Implement hotel-level tactical sales plans to increase profitability by enhancing average rates, occupancy, and business volume.
* Develop and maintain relationships with local community groups, companies, and attend conventions and trade shows to promote new business.
* Produce monthly reports and sales forecasts for your assigned area of responsibility.
* Actively participate in forecasting, goal setting, and annual budget processes.
* Promote teamwork and quality service through daily communication and coordination with other hotel departments.
* Interact with guests, airlines, wholesalers, corporate accounts, travel agencies, and other stakeholders to ensure satisfaction and generate repeat business.
* Coordinate business group activities at the hotel and collaborate with other departments to facilitate services for prospective clients.
* Perform other duties as assigned and may serve as "manager on duty" as required.
Qualifications and Requirements:
* Bachelor’s degree in marketing or related field, and 4 years of experience in hospitality or hotel sales and marketing, or equivalent combination of education and experience.
* Fluent in English; proficiency in other languages preferred.
* Ability to frequently stand, move within and outside the facility, lift items weighing up to 25 pounds, and handle objects.
* Strong communication, interpersonal, and organizational skills.
* Proficiency in reading, writing, mathematical concepts, problem-solving, reasoning, and motivating others.
* Willingness to travel for workshops, tradeshows, conventions, etc.
* Valid Driver’s License may be required.
* Flexibility to work nights, weekends, and holidays as needed.
Join Our Team: If you're ready to take on a rewarding role in hospitality sales and contribute to the success o...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-12 07:20:00
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* Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Manage various maintenance and repair projects to ensure timely completion within budget and specifications.
* Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
* Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
* Schedule and oversee preventive maintenance as outlined in the Preventative Maintenance Program (e.g.
HoliKare, CrowneKare, SuiteKare, etc.).
* Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
* Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations.
Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
* Ensure that equipment is prepared and operational for the following day’s work.
* Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
* Promote teamwork and quality service through daily communication and coordination with other departments.
* May assist with other duties as assigned.
* May serve as Manager of Duty as required.
ACCOUNTABILITY:
This job is 2^nd in command of maintenance/engineering operations of a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high volume catering and convention facilities, and a large number of VIP and key guests. Serves as Director of Engineering in his/her absence.
Qualifications and Requirements:
Some college or advanced vocational training plus four years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law.
This job requires ability to perform the following:
* Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
* Frequently standing up and moving about the facility
* Frequently handling objects and equipment to maintain the facility
* Frequently bending, stooping, kneeling, climbing and crawling
Other:
* Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-12 07:19:59
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We are a people powered business.
So, we’re looking for a HR Manager who recognises that culture is key – with the drive to create an enabling and empowering environment that brings the best out of our team.
And delivers truly memorable experiences to our guests as a result.
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
• Creating programmes to foster a positive work environment for every single employee
• Supporting and administering an annual team member satisfaction survey
• Welcoming and orienting new members of staff
• Developing creative ways to inspire and motivate the team to provide exceptional guest experiences
• Managing employee records and ensuring compliance with relevant employee laws, policies and procedures
What We need from you:
• High school diploma, secondary education or equivalent
• 2 years’ related experience in Human Resources, or an equivalent combination of education and experience
• Some college courses in Human Resources, Employment Law or related field preferred.
• Must speak fluent English
• Other languages may be preferred
What you can expect from us:
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-12 07:19:58
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As a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a dedicated team of professionals.
Each day, you create a positive and motivating team environment to help staff meet branch goals and objectives, and cultivate a customer-centric retail environment focused on identifying and providing team-based solutions for customer financial needs.
With a desire to help and serve both internal and external customers, you take responsibility for ensuring a positive customer experience by proactively identifying, reporting, and resolving customer issues.
You are the leader of the branch, setting and modeling sales and service standards as you shape the future of our banking operations.
What You’ll Experience:
* Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
* Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
* Recognition & reward: We believe all colleagues should be recognized for their contributions
* Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
* Comprehensive benefits: Our goal is to offer our colleagues a benefits package, and an environment that supports a healthy work-life balance.
Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision, Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
Who We Are:
At Rockland Trust, we believe that being a great place to bank starts with being a great place to work.
When our colleagues are valued and cared for, they’re empowered to make a difference for our customers and communities.
As one of The Boston Globe’s “Top Places to Work” for the past fourteen years, we know that finding the right people is just the beginning.
Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we’ve built a workplace that enhances our colleagues’ lifestyle and inspires them to reach their full potential.
For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve.
Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers acr...
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Type: Permanent Location: Stoughton, US-MA
Salary / Rate: Not Specified
Posted: 2024-03-12 07:13:05
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We’re searching for a graphics designer who will play a pivotal role in shaping our brand identity and enhancing our guests' experiences through visually appealing designs.
You will work closely with the marketing team to create engaging materials that effectively communicate our hotel's offerings, values, and unique ambiance.
Your creative expertise will contribute to the development of promotional materials, signage, digital assets, and various other visual elements that uphold our brand standards and resonate with our target audience.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
* Brand Development: Collaborate with the marketing team to develop and refine the hotel's visual identity, ensuring consistency across all platforms and materials.
* Graphic Design: Create compelling graphics, illustrations, and layouts for print and digital mediums, including brochures, flyers, banners, advertisements, social media content, and website graphics.
* Signage and Wayfinding: Design clear and visually appealing signage for the hotel premises, including directional signs, room numbers, and informational displays to enhance guest experience and navigation.
* Promotional Campaigns: Conceptualize and execute designs for promotional campaigns and events, including seasonal promotions, special offers, and holiday-themed materials.
* Collateral Development: Design marketing collateral such as business cards, letterheads, menus, and stationery that reflect the hotel's brand identity and elevate its professional image.
* Photography and Image Editing: Assist in selecting and editing high-quality images for use in marketing materials, ensuring they align with the hotel's visual aesthetic and messaging.
* Digital Design: Create visually appealing digital assets, including website graphics, email newsletters, social media posts, and online advertisements, to engage online audiences and drive traffic to the hotel's digital platforms.
* Print Production: Coordinate with printing vendors to ensure the timely production and delivery of printed materials, maintaining quality control throughout the process.
* Creative Collaboration: Work closely with cross-functional teams, including marketing, sales, operations, and guest services, to understand their design needs and develop effective solutions that meet their objectives.
* Stay Updated: Stay abreast of industry trends, design techniques, and emerging technologies to continuously enhance the hotel's visual communication strategies and maintain a competitive edge.
What We need from you:
* Minimum 1 -2 years experience in a similar role with a 5
* hotel
* Bachelor's degree or equivalent in graphic design, visual arts, or a related field.
* Previous experience in graphic design, preferably in the hospitality industry or a related field.
Experience with branding, marketing, and advertising projects is highly desira...
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Type: Permanent Location: Abu Dhabi, AE-AZ
Salary / Rate: Not Specified
Posted: 2024-03-12 07:09:51
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This position will be accepting applications until March 18, 2024.
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team.
Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance:
* Question Authority
* Walk the Talk
* Share Knowledge
* Listen, not just Hear
* See the Glass Half Full
* Take Educated Risks
* Enjoy the Ride
* Share the Spotlight
* Do the Right Thing
* Test Your Limits
We Care About Your Total Wellbeing:
* Physical Wellbeing: Medical, dental, and vision care
* Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
* Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
* Community Wellbeing: Paid Community Service Hours
* Career Wellbeing: Leadership Development
* Learn more about our Total Wellbeing program here.
What You’ll Be Doing:
As a Senior Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments.
Additionally, you may assist in managing maintenance inventory and, in the absence of the Service Manager, assume managerial responsibilities, overseeing service requests and delegating tasks.
* Promptly addressing resident service requests
* Performing hands-on maintenance tasks, including plumbing, electrical work, and more
* Preparing market-ready apartments and maintaining community grounds
* Conducting regular community inspections to identify necessary repairs or replacements
* Assuming managerial responsibilities in the absence of the Service Manage
What You’ll Need To Thrive:
* Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, and HVAC is necessary
* High School diploma or equivalent
* Valid driver’s license and good driving record along with auto insurance will be required when working between multiple sites that require driving throughout the day.
If you do not possess a valid driver’s license, you will be required to sign an addendum agreeing not to drive any form of registered motorized vehicle while at work/on the clock.
* Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
* Knowledge of federal and state apartment housing laws
* Availability to work a flexible schedule, including weekends
* EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs of the community
* Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsi...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2024-03-09 07:19:43
