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Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Ability to work without supervision
* Ability to read shelf tags
* Basic math skills (i.e., counting, addition, and subtraction)
* Excellent oral/written communication skills
Desired Previous Experience:
* Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
...
....Read more...
Type: Permanent Location: Pasadena, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:18
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Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:17
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome...
....Read more...
Type: Permanent Location: Daleville, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:16
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Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:15
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:15
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:14
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Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction.
These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.At The Little Clinic, we are on a mission to simplify healthcare in America.
We take pride in knowing we are helping individuals live healthier lives right in our communities.
If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings.
The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education.
Here, people matter.
That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by supplying the value and care you need to grow.
So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered.
We are always looking for extraordinary talent to join our growing team!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Master of Science in Nursing as a Family Nurse Practitioner or Bachelor's Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)
* 1 year of experience in health...
....Read more...
Type: Permanent Location: Clarksville, US-IN
Salary / Rate: 54.3
Posted: 2025-01-23 08:07:13
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:12
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:11
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:11
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983.
Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Dillons family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
* Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
* Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
* Checkers underst...
....Read more...
Type: Permanent Location: Mulvane, US-KS
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:10
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:09
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:08
-
Description & Requirements
Maximus is seeking a Senior Systems Engineer to optimize mission hosting and applications for warfighting capabilities.
This role focuses on Mission Partner Environment (MPE), End User Enterprise Services (EUES), and IT standards modernization, supporting critical DoD initiatives and enhancing enterprise interoperability.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS168, T6, Band 9
Key Responsibilities:
• Provide programmatic and technical support for the Mission Partner Environment (MPE) portfolio, including tracking efforts, analyzing resourcing demands, and developing issue papers addressing risks and opportunities.
• Conduct technical assessments of MPE systems and identify critical capabilities, capability gaps, and modernization roadmaps.
• Support the development of globally integrated cloud-based enterprise services to meet mission partner information-sharing needs.
• Provide comprehensive systems and network engineering support for DoD365, improving performance, capacity, security, and cost-efficiency.
• Develop strategic plans and policies to enhance DoD365 capabilities and align with DoD CIO objectives.
• Support EUES governance by providing technical and analytical expertise, including action tracking and Internet Content Blocking policy development.
• Analyze and recommend improvements to IT standards and technical profiles, enabling enterprise interoperability and efficient resource utilization.
• Assist in reforming governance processes and structures, including participation in the Joint Enterprise Standards Committee (JESC) and subordinate panels.
• Review and assess Information Support Plans (ISPs) to ensure joint IT system interoperability, supportability, and compliance with the Clinger-Cohen Act.
• Develop whitepapers, architectural artifacts, and other technical documents to shape IT modernization efforts.
• Monitor and analyze DoD policies and strategies that impact MPE and IT interoperability, providing actionable recommendations to address gaps
Requirements:
• Due to contract requirements, candidates must be U.S.
citizens who do not hold dual citizenship.
• An active Secret clearance is required.
• Master's degree in a technical discipline (e.g., Systems Engineering, Computer Science, Information Technology, or related field).
• 12+ years of experience in systems engineering, IT standards, or related fields, with a focus on DoD systems and enterprise-level modernization efforts.
• Expertise in systems engineering, technical assessments, and enterprise IT standards.
• Strong knowledge of DoD governance, interoperability requirements, and policy development.
• Proficiency in analyzing and designing cloud-based solutions and enterprise services.
Minimum Requirements
TCS168, T6, Band 9
Desired Skills & Qualifications:
• Active TS/SCI clearance is preferred
#techjobs #clearance
EEO Statement
Active...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:07
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:06
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:05
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:03
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:02
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
* Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
* Cashiers process customer transactions through the ...
....Read more...
Type: Permanent Location: Cedar City, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:01
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-01-23 08:07:00
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-01-23 08:06:59
-
Description & Requirements
The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.
This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 2 - 4 years of experience.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-01-23 08:06:57
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
* Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
* Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
...
....Read more...
Type: Permanent Location: Littleton, US-CO
Salary / Rate: 20.055
Posted: 2025-01-23 08:06:56
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983.
Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Dillons family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
* Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
* Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
* Checkers underst...
....Read more...
Type: Permanent Location: Wellington, US-KS
Salary / Rate: Not Specified
Posted: 2025-01-23 08:06:55
-
Position Summary:
Direct, schedule and control all plant engineering/maintenance functions to obtain optimum efficiencies from the equipment, utilities and overall facilities.
Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1 st strategy.
Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles.
Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.
Desired Previous Job Experience/Education:
* Bachelors degree in mechanical, electrical or chemical engineering
* 6+ years of experience in the food industry dealing with capital project development and management, preventative maintenance administration, maintenance workforce management, budget responsibility and federal regulations/requirements (pay level-10)
Minimum Position Qualifications/Education:
* Bachelors degree in engineering or related field with relevant experience
* 5+ years of technical experience in the food industry
* Knowledge of Food Safety Principles, Good Manufacturing Practices (GMP), EPA and OSHA requirements
* Strong attention to detail, with high degree of accuracy and precision
* Strong analytical and strategic thinking ability
* Proven leadership skills
* Ability to foster positive working relationships with key stakeholders
Essential Job Functions:
* Provide engineering guidance and leadership at the plant level
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
* Lead the development and implementation of the plant/business unit 3 year capital plan including preparing capital appropriation requests, developing competitive equipment and service bids, releasing purchase order contracts, exercising effective project management, control project funds, facilitate training and achieve the project deliverables
* Recommend and or assist in equipment/processing system modifications and replacement
* Remain up-to-date on technology related to plant operations
* Develop, implement and control approved budgets
* Create and maintain the appropriate engineering records including equipment records and manuals, drawings and diagrams, inspection reports and legal records
* Drive the integrated maintenance process which includes the establishment and administration of an effective predictive/preventative maintenance program, work order procedures and optimized parts inventory
* Oversee the identification, selection, skills assessment, training, performance evaluation and development process for maintenance and engineering associates
* Lead energy management and efficiency initiatives, inclusive of plant, division and company goals
* Work closely with outside agencies such a...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-01-23 08:06:54
