-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Sterling, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:55
-
Join the Real Estate Payments Sales team!
As a Payments Sales Manager (PSM) in Real Estate, you will be a key leader on the team, and drive the end-to-end client experience.
You will develop new business from clients and prospects through effective account planning, building a pipeline of opportunities, development of strong relationships, and the implementation of sophisticated Payments solutions, including treasury services, liquidity, FX, card, and merchant processing.
You will be responsible for actively gaining a thorough understanding of the market, the industry in which the client operates, the client's organizational and operating structure, buying process and business objectives to effectively position JPMorgan and Payments solutions.
Job responsibilities:
* Execute a comprehensive selling strategy
* Develop new, profitable business from prospective clients
* Deepen and grow existing market relationships
* Engage companies at senior and strategic levels to provide integrated treasury solutions within a consultative and client-driven framework
* Partner with internal product stakeholders when representing the client perspective in the development and evolution of complex products and solutions
* Collaborate with banking, client service, implementations, compliance, operations, product, risk, credit, legal, and other partners in order to optimize delivery
* Understand and comply with all risk, control, and conduct expectations
Required qualifications, skills and capabilities:
* 5 + years of experience in cash management, sales, and client relationship management, with a track record of delivering measurable results
* Knowledge and understanding of Payments and Liquidity products
* Competence in assessing new opportunities and contacting key decision makers
* Skilled at account planning, creative solutioning, problem solving, and execution
* Excellent verbal and written communication skills
* Demonstrated ability to influence and negotiate
* Strong collaboration, relationship building, and interpersonal skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:54
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Bedminster, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:53
-
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Asset & Wealth Management Technology Team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.
Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.
With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.
Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.
In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
The Asset & Wealth Management (AWM) Technology Strategy team partners with senior leaders to define and execute technology priorities, drive strategic initiatives, and support decision-making across the organization.
Your problem-solving skills will help deliver projects that drive business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
* Lead the development technology strategy and priorities, and execution and delivery across the technology and business teams
* Scope problems, identify major issues and actionable opportunities, design solutions, and qualify the implications and "so whats"
* Conduct research and analysis on technology trends and innovation opportunities and perform competitor/industry research leveraging both public and non-public sources
* Work with team to develop work plans to test / evaluate strategies and insights which could span process improvement, organizational change, and functional strategy efforts
* Prepare and deliver executive-level presentations, reports, and communications
* Advise and influence senior leaders and executives on key business decisions and major change initiatives
* Develop deep trust-based advisor relationships with key stakeholders and ensure client is satisfied throughout engagement
* Work co...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:52
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Asset & Wealth Management Technology Team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
The Asset & Wealth Management (AWM) Technology Strategy team partners with senior leaders to define and execute technology priorities, drive strategic initiatives, and support decision-making across the organization.
Your problem-solving skills will help deliver projects that drive business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
* Lead the development technology strategy and priorities, and execution and delivery across the technology and business teams
* Scope problems, identify major issues and actionable opportunities, design solutions, and qualify the implications and "so whats"
* Conduct research and analysis on technology trends and innovation opportunities and perform competitor/industry research leveraging both public and non-public source
* Work with team to develop work plans to test / evaluate strategies and insights which could span process improvement, organizational change, and functional strategy efforts
* Prepare and deliver executive-level presentations, reports, and communications
* Advise and influence senior leaders and executives on key business decisions and major change initiatives
* Develop deep trust-based advisor relationships with key stakeholders and ensure client is satisfied throughout engageme...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:50
-
Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Project Manager III in Asset & Wealth Management Technology Team, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
The Asset & Wealth Management (AWM) Technology Strategy team partners with senior leaders to define and execute technology priorities, drive strategic initiatives, and support decision-making across the organization.
Your problem-solving skills will help deliver projects that drive business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
* Define and deconstruct problems, and analyze operational and financial data
* Perform competitor/industry research leveraging both public and non-public sources
* Structure and build quantitative and qualitative/conceptual analyses
* Identify implications and "so whats" of data and analysis within the team
* Work collaboratively with team members across lines of business and cross-functional teams
* Support planning and coordination of leadership meetings and strategic events
* Prepare and deliver executive-level presentations, reports, and communications
* Contribute to the development and execution of technology strategy and priorities
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
* Proven experience leading through the...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:49
-
Are you passionate about leveraging artificial intelligence and machine learning solutions to solve real-world problems?
As a Data Science Senior Associate, you'll develop scalable tools that integrate Large Language Models, predictive models and generative AI solutions with the Consumer and Community Bank Anti Money Laundering (AML) and Know Your Customer (KYC) Product.
Job Responsibilities:
* Design, develop and deploy AI solutions (classical and generative AI) within the Control and Oversight Product suite of applications.
* Build and maintain APIs to enable seamless integration of AIML models with business applications.
* Use your programming skills in Python and design integrated solutions using the latest technology.
* Ensure all solutions are well documented and aligned with firm wide standards for AIML solutions.
* Analyze diverse data assets and sources to optimize business decisions, developing insights that lead to actionable recommendations for management.
* Build and iterate on prototype solutions.
* Develop robust, production-ready code for AIML models and analytical applications.
* Partner with subject matter experts and help deliver solutions that optimize the data for AIML solutions.
* Understand and apply knowledge of role-related risks, keeping abreast of current regulatory requirements and acting in the shareholder's best interest.
Ensure alignment with Firm wide policies and standards governing AIML solutions.
Required qualifications, capabilities and skills:
* Degree in quantitative discipline (e.g., Computer Science, Mathematics, Operations Research, Data Science).
* 5+ years' experience in creating predictive models, and generative AI solutions using LLM prompt engineering, Retrieval Augmented Generation (RAG).
* Strong Proficiency in Python.
* Hands-on experience with LLM APIs, Python libraries like Pandas, NumPy, scikit-learn, and others for data manipulation, modeling and analysis.
* Proficiency with data table operations (SQL, etc.).
* Experience designing, building and maintaining ETL data pipelines using tools such as SQL, Python, and Alteryx.
* Demonstrated knowledge of data architecture that is ideal for generative AI solutions.
* Experience with evaluation metrics for ML and generative AI, and with building monitoring dashboards.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay a...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:47
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Longview, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:46
-
JPMorgan Chase is seeking a highly skilled and experienced Vice President to join our Corporate Sector Controllers team.
As a Financial Controller - Vice President within Corporate Sector Controllers, you will lead and manage the financial controls supporting several Corporate Functions, ensuring accurate and timely financial reporting.
Job responsibilities:
* Oversee the implementation and maintenance of financial controls, policies, and procedures to ensure compliance with regulatory requirements and corporate standards
* Manage the reconciliation and substantiation processes for the general ledger, ensuring accuracy and completeness of financial data
* Collaborate with cross-functional teams to support strategic business and financial initiatives and provide insights into financial performance
* Analyze financial data to identify trends, variances, and opportunities for improvement
* Develop and maintain strong relationships with key stakeholders, including senior management, auditors, and regulatory bodies
* Drive process improvements and efficiencies within the financial control function
* Provide leadership, mentorship, and development opportunities to team members
Required qualifications, capabilities and skills:
* Bachelor's degree in Finance, Accounting, or a related field
* Minimum of 6 years of experience in financial control, accounting, or related roles, with a strong background in the banking or financial services industry
* Experience with reconciliation and substantiation of the general ledger
* Proven track record of managing and leading high-performing teams
* In-depth knowledge of financial control processes, regulatory requirements, and accounting principles
* Strong analytical, problem-solving, and decision-making skills
* Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
* Proficiency in financial software and tools, including Excel and financial reporting systems
Preferred qualifications, capabilities, and skills:
* MBA or CPA preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:41
-
Controls is a key function within financial institutions and large organizations, including JPMorgan Chase.
Its primary purpose is to ensure that the organization operates within established policies, procedures, and regulatory requirements, minimizing risks and safeguarding assets of the firm.
As an Executive Director - Control Manager supporting the Data & Analytics (D&A) Product & Platform team, you will oversee risk and control environment related to D&A product management, ensuring adherence to the firm's Compliance & Operational Risk Evaluation (CORE) Program.
You will support D&A Product Management embed robust product management practices and controls, manage Risk Assessment Structures (RAS) within the CORE system, strengthen compliance with firmwide Policies and Standards, and engage the Data & Analytics Control Manager community of practice.
You will partner closely with the broader CDAO Control Management team and D&A business/control partners to effectively manage the operational risk environment for D&A products and platforms.
Job responsibilities:
* Ensure D&A products and platforms are developed in alignment with Artificial Intelligence (AI) and Data Governance Standards; partner with business, Data, and AI Control Management teams and Technology Control teams as needed, to integrate controls within the product delivery roadmap.
* Engage D&A Product partners to review and understand key processes & practices, strengthen risk & control identification, support control testing (conducted by the Testing Center of Excellence (TCoE)), and drive rigorous issue management (in case of control breaks or gaps)
* Lead risk and control assessments in partnership with control management and business teams (e.g., Operational Risk Summaries, Residual Risk Reviews).
* Maintain and update key controls in CORE content, and, where appropriate, across Lines of Business (LOBs) and Corporate Functions (CFs), leveraging strong knowledge of the CORE platform.
* Oversee responsible introduction of product changes, ensuring adherence to change management best practices.
* Conduct mapping and gap assessments of current state controls against industry frameworks and regulatory requirements.
* Review and analyze reporting metrics to proactively identify emerging risks or themes; collaborate with business partners to enhance metrics for monitoring standards adherence and risk detection.
* Support CDAO control management priorities, including preparation of materials and responses for regulatory queries and meetings.
* Partner with Line of Defense stakeholders (Legal, Compliance, Operational Risk, Audit) to understand priorities, manage the control environment, and ensure successful Compliance/Operational Risk tests, audits, and regulatory exams.
* Lead by example, demonstrating exemplary personal and professional attributes; inspire confidence in staff, business, and control partners.
Required qualification...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:38
-
You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individua...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:36
-
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in Omnichannel Solutions Group, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
As a strategic leader in the Omnichannel Solutions Group, you will provide thought leadership on emerging and innovative omnichannel payment opportunities.
You will drive the discovery and solutioning of merchant payment needs, ensuring that qualified customer insights are translated into actionable product requirements.
Your expertise will help shape the future of merchant payment experiences by identifying market trends, uncovering new opportunities, and guiding the development of seamless, integrated payment solutions.
The Omnichannel Solutions Group is dedicated to uniting best-in-class components across Merchant Services to deliver a single, compelling solution for our clients.
In this role, you will champion the expansion and optimization of payment rail capabilities, ensuring they are delivered in a consistent and client-centric manner.
You will act as a trusted advisor to both internal teams and clients, leveraging deep industry knowledge to inform strategy and drive innovation.
Job responsibilities
* Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
* Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
* Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
* Identifies and defines development requirements for product design enhancements based on client feedback
* Provide Thought Leadership: Identify and articulate emerging trends, opportunities, and challenges in omnichannel merchant payments.
Influence merchant thinking and direction by sharing payment insights and recommendations with merchant leadership and cross-functional teams.
* Drive Discovery and Solutioning: Lead structured discovery efforts with merchants and stakeholders to uncover pain points, needs, and opportunities.
Develop solution options and recommendations based on customer needs and existing features
* Translate Customer Needs into Product Requirements: Synthesize qualified customer insights into clear, actionable product requirements.
Collaborate with product, to ensure solutions ...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:35
-
The Firmwide Finance Business Architecture team (FFBA) is accountable for leading large-scale data, infrastructure, accounting standard and business process change management events and the Chief Data Office for Finance and TCIO.
The team also provides a centralized program management and business analysis capability, targeted program governance, and consistent application of program management standards including system testing and change management practices, with a current focus on overseeing the Data Acquisition framework for strategic and legacy Finance, TCIO, and Wholesale Credit Risk platforms.
The Project book of work includes change initiatives relating to Finance, Data, Risk, and Controls, where scope is cross-consumer or cross-asset class and there are significant interdependencies between Business and Technology teams (examples include delivering on regulatory mandated reporting changes or moving fit for purpose data to the public cloud for key functional groups' consumption)
Job responsibilities:
* Support Program Management Lead in their larger book of work oversight while owning day to day management of projects and identifying opportunities to improve processes for efficiency and best practices
* Partner with Business and Technology to plan major milestones with understanding of stakeholder needs
* Identify risks and issues to be escalated and partner with workstream Leads to assess options for resolution
* Continuously review value proposition and validate pain points to track to measures of success
* Oversee status reporting to own executive summaries and/or coordinate scorecard updates and create artifacts to simply complex aspects of the project to assist with "story telling"
* Contribute to senior governance forum meetings by preparing agenda and materials and presenting updates
* Collaborate with other Project Managers, or workstream Leads, in the organization to promote information exchange and contribute to larger initiatives
Required qualifications, capabilities, and skills:
* Excellent verbal and written communication skills, demonstrated through interactions with different levels of seniority
* Substantial experience in change management with proven success executing on multiple projects / initiatives at once
* Team player with ability to work autonomously and deliver high quality work in a fast-paced environment, while maintaining a positive and professional attitude
* Strong core finance technical skills and a solid understanding of finance processes, infrastructure, and systems
* Ability to support a cross-functional project team with varied disciplines and stakeholders with competing priorities
* Experience with project or program management best practices, including organizational skills and time management
* Ability to assimilate in an organization and proactively form working relationships with key stakeholders across groups
Preferred qu...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:34
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way..
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience in Java Development space.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, exper...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:32
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:31
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Trumbull, US-CT
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:29
-
Join Infrastructure Platforms Network Technology team as a Deputy Chief of Staff, where you'll enhance organizational effectiveness, lead people development, and drive process improvements.
This role combines operational expertise and strategic thinking to support high-impact initiatives while maintaining strong relationships with General Managers and cross-functional teams.
You'll have opportunities for professional growth and mentorship, working closely with senior leadership to shape the future of the Network Product Line.
Your technical knowledge will facilitate innovative solutions and ensure alignment of technology initiatives with business goals.
Leverage your technical expertise and leadership in a dynamic environment with massive scale, reach, and impact.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
* Lead monthly business review process for the product line, including end-to-end delivery and content maturation through engagement with platform and service owners.
* Oversee portfolio management activities, including ownership of the portfolio and resource management tool
* Manage monthly product line headcount forecasting, reconciliation, and planning; maintain historical data and provide effective storytelling on headcount trends.
* Oversee product line travel and expense management, including planning and budget oversight.
* Drive process improvements and support the team in navigating a rapidly transforming business environment.
* Conduct root cause analysis on organizational effectiveness, identify issues, and recommend solutions.
Partner with the GM and Chief of Staff to drive remediation efforts.
* Lead the people development agenda, supporting team growth, mentorship, and professional development opportunities.
* Collaborate with the central communications team to ensure effective messaging and develop Product Line Town Hall materials.
* Maintain product line overview content.
* Serve as a backup to the Chief of Staff, supporting GMs and product line leadership as needed.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Ability to thrive in ambiguity by translating vision into actionable roadmaps and proactively positioning the team for future success.
* Skilled at translating complexity into clarity for div...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:28
-
The Basel Measurement & Analytics (BM&A) group within TCIO is responsible for calculating, analyzing, and reporting firm-wide RWA for wholesale credit risk and retail risk stripes.
The RWA measures feed into corporate functions to quantify and determine regulatory capital requirements and support external regulatory filings and disclosures.
BM&A is responsible for the business requirements to develop and manage the Basel infrastructure and ensure calculations are in compliance with internal capital policy and guidance.
In addition, BM&A supports ancillary activities to perform impact analysis on methodology changes driven by new rule proposals, support RWA component of CCAR, Resolution & Recovery, Pillar 3 Disclosure, and Quantitative Impact Studies (QIS) for regulatory agencies.
The BM&A Derivatives Team is responsible for assessing regulatory policy, driving enhancements to infrastructure needed to support risk regulatory reporting processes related to Basel methodology, and RWA reporting (specific to derivatives).
The candidate will be responsible for producing RWA related to derivatives exposures under Basel 3 rules, analyzing quarter-over-quarter changes in RWA, working with LOB controllers and credit officers to determine variance drivers such as portfolio changes, policy updates and capital treatment, and generation of external regulatory filing schedules.
The candidate will manage the reporting processes and be owner of data issue identification, tracking, and resolution.
Specific responsibilities include:
* Monthly production cycle for RWA calculation and reporting, including Basel 3 Advanced, Basel 3 Standardized, CCP, and Supplementary Leverage Ratio
* Provide analysis in support of RWA trends and forecast-to-actual variances
* Support external regulatory filing deliverables including the FR Y-9C, FFIEC 101 and Pillar 3.
* To perform ad-hoc quantitative impact analysis on the firm's RWA under Basel rules and regulations based on input parameters or infrastructure changes - specific to Derivatives risk stripe.
* Perform quarterly stress testing to support CCAR, ICAAP and Risk Appetite deliverables.
* To evaluate and manage controls on key processes and functions.
* To prepare objective analysis that provides perspective to senior management to support decision-making on key issues related to regulatory capital.
Qualifications:
* Bachelor's degree and 1-4 years' experience in Finance, Risk Management, or related field.
* Experience with Basel Capital Rules is preferred.
* Experience and technical understanding of derivative products.
* Exceptional excel/database/desktop skills.
* Ability to work in pressure-oriented environment and able to handle multiple tasks.
* Strong analytical, critical thinking, and problem solving skills with a track record of execution against deliverables; including the ability to take ownership and work independently while contributing to th...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:26
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Technology Identity Access Management Team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Deep understanding of technology infrastructure, including UNIX/Linux systems, Identity Access Management (IAM), and Windows servers, with experience in managing the deployment of new features across various groups and lines of business.
* Proven ability to manage requirement expectations and ensure the team meets critical milestones, facilitating effective communication and collaboration among stakeholders during deployment processes.
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor ...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:25
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Corporate Technology - Corporate Oversight & Governance group, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* 3+ years of experience working with Database & BigData technologies
* Hands-on practical experience in system design, applicaiton development, testing, and operational stability
* Proficient with Liquibase for database change management
* Proficient with Oracle with hands-on experience
* Proficient with PL SQL development and debugging
* Experience with Data Modelling and performance optimization
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
Preferred qualifications, capabilities, and skills
* Knowledge of Java or Python
* Proficient with distributed systems and micro services
* Proficient with cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in in...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:24
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Temecula, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:23
-
Are you looking for an exciting opportunity to join a dynamic team? This is a unique opportunity just for you.
As a Home Lending - Business Analysis in our Home Lending Sales Team, you will support our Home Lending Advisors by working all purchase and refinance leads.
Your passion for customer service and your promote to grow and develop will allow you to excel on our team.
You will also support Corporate Relocation customers, clients, and account managers by facilitating customer relocation benefits application, client invoicing, and client payment processes
Job Responsibilities
* Create and/or disposition Specialty Sales' mortgage leads, leveraging multiple shared mailboxes and systems, while adhering to all service level agreements (SLAs) and distributing to the Sales team equitably.
* Manage Leads/Supplier Payments management - Onboard new Relocation suppliers into the system of record and initiate payments to each supplier for services rendered.
* Handle Direct Bill Invoicing and Payments management - Validate mortgage originations expenses that are considered reimbursable by the Relocation Clients, create and send client invoices, and track and collect payments for those invoices.
* Ensure quality - Ensure data integrity and quality (input/output) for all managed records in our systems of record.
* Govern Information - Create, manage, and recertify (annually at minimum) internal operating procedures, shared email templates, team job aids, and mortgage lead distribution lists
* Prioritize internal and external client and customer relationships by maintaining real time communications and follow up for all questions and concerns.
Required qualifications, capabilities and skills
* You must exhibits ability to work effectively in a team environment by prioritizing support and service, partnerships, and business needs, first.
* Your willingness to take on new tasks and responsibilities as business needs and capacity fluctuates.
* Ability to work in a fast-paced environment and adaptable to change.
(market fluctuations and competing priorities)
* Proficient in Microsoft Office (Outlook, Excel, Word) with the ability to work with multiple applications at the same time.
* Strong problem-solving, communication and listening skills, and pays attention to detail.
* Supports a winning team culture by demonstrating helpfulness, empathy, and a positive attitude.
* Uses time effectively by understanding what will help or hinder progress and directing efforts toward value-added activities.
* Strong adherence to compliance regulations.
* High School Diploma or GED required.
Preferred qualifications, capabilities and skills
* Familiarity with Mortgage Originations or Servicing systems and processes.
* Prior experience with Billing, Accounts Payable, & Accounts Receivable.
* Microsoft Access Database familiarity.
Work Schedule
* Candidates must be willing and...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:21
-
Be part of a team that values creativity, collaboration, and outstanding service.
Make an impact by helping customers and partners with their vehicle titling needs.
As a Transaction Specialist in the Auto Fulfillment Research Title Department, you will deliver exceptional customer service to customers, dealers, and third-party vendors handling a variety of vehicle titling requests.
You'll manage a high volume of incoming and outgoing mail, using your organizational skills and passion for customer service.
In this role, you'll apply problem-solving and sound judgment to ensure the best outcomes for our customers.
Job responsibilities
• Conduct research, collect, and interpret data to support business decisions
• Prepare and maintain documentation, including handling incoming and outgoing mail
• Document customer account activities thoroughly and concisely
• Manage escalated issues logically and ensure appropriate resolutions
• Prioritize work effectively to maintain efficiency and resolve mail exceptions
• Engage in interactive dialogue and support team members as needed
• Make outbound calls to customers, dealers, vendors, and internal departments
Required qualifications, capabilities, and skills
• High school diploma or GED required; must be a team player
• Willingness to work in shifting schedules
• Ability to meet quality and productivity standards
• Adherence to regulatory, compliance, and policy requirements
• Strong problem-solving, analytical, and decision-making skills; excellent written and verbal communication
• Ability to multi-task, including typing while reading, navigating multiple systems, and tracking processes
• High sense of urgency; this is an onsite position
Preferred qualifications, capabilities, and skills
• Knowledge of banking industry structures and/or experience in motor vehicle operations preferred
• Strong previous customer service experience
• Proficiency with Microsoft Office products, including Word and Excel
• Effective communication skills with both external and internal customers
Schedule: Monday - Friday, 8am -4:30pm
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
T...
....Read more...
Type: Permanent Location: Monroe, US-LA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:21
-
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist IV within JPMorganChase, you will play a pivotal role in managing customer accounts, handling inquiries, and maintaining transactions.
Your expertise in a variety of work processes will be crucial in solving non-routine, yet not overly complex problems, often improving on existing procedures.
You will be expected to coach and mentor junior roles, fostering a collaborative team environment.
Your ability to understand and apply artificial intelligence and automation technologies will be key in optimizing our transaction processes.
With a developing understanding of market products, you will be able to navigate the industry practices and regulations, ensuring the smooth operation of our transaction management.
Job responsibilities
* Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards, including the extraction and verification of checks and remittances.
* Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience.
* Assist in resolving non-routine transactional issues by leveraging advanced knowledge of policies and procedures, and interfacing with other departments to research and resolve inquiries.
* Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment.
* Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions.
* Demonstrated ability to apply artificial intelligence and automation technologies in a transactional environment.
* Strong communication skills and experience in conflict management as well as coaching and mentoring, with a focus on developing junior roles within a team.
* Developing proficiency in understanding and navigating market products, industry practices, and regulations.
* Demonstrated ability to handle non-routine transactional issues, leveraging policies and procedures to devise solutions.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Work Schedule: Monday - Friday 8am-4:30pm
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
Chase is a leading financial services firm, helping n...
....Read more...
Type: Permanent Location: Monroe, US-LA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:32:20