-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:59
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:59
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:58
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:58
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:57
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:56
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:56
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:55
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:54
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:53
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:53
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:52
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:52
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:51
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:50
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:50
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:49
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:48
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:48
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:47
-
Essential Duties and Responsibilities:
- Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
- Deliver individual and group outreach presentations to recipients and community members.
- Educate recipients about program offerings and enrollment options.
- Introduce managed care choices to recipients and aid in navigating health care and dental plans.
- Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
- Input data directly into specified internal automated systems following project policies.
- Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
- Support fellow team members in managing and completing daily tasks.
- Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
- Assist clients with the enrollment/transfer/disenrollment process
- Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
- Conduct appointments to assist CYES Program eligible consumers complete their Medicaid application.
- Assist Call Center Operations and other departments as determined by project management to meet business needs
- Regular member of a processing unit within the Outreach department:
* EEU
* Data Entry
* Manual Notices
- Conduct shadowing / training activities with new hires
- Works in assigned special projects
- Maintain Certified Application Counselor CAC active certification
- Conduct Certified Application Counselor (CAC) tasks in select counties
- Maintain updated knowledge of the New York Medicaid Choice Project
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Perform other duties as assigned by Management
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Prior work experience in customer service, data entry and or data processing
- Experience working with MS office applications (Excel, Word and Outlook)
Preferred Requirements
- Some college or college degree
- Experience with New York Medicaid
- 2+ years of experience in customer service or related position
- Follows established guidelines and directions while maintaining a proactive approach to meeting objectives and deadlines.
- Effectively manages multiple tasks and priorities under pressure, ensuring high-quality outcomes in a fast-paced environment.
Home Office Requirements
-Candidates must have their own laptop/computer equipment with Windows 10 Operating System or above.
-Reliable high-speed internet service
-Minimum 20 Mpbs download speeds/50...
....Read more...
Type: Permanent Location: Lowville, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:46
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:46
-
Accountabilities:
1.
Own and deliver accurate, timely, and insightful performance reports and updates to commissioners and senior leadership, ensuring clarity on regional performance and compliance with contractual obligations.
2.
Lead on develop, implement, and evolution of commissioner-led action plans based on Performance Management levels, contractual requirements, and performance gaps, setting ambitious yet achievable targets to drive improvement.
3.
Act as the regional performance authority and main point of contact for all performance-related matters, including queries, claims and forecasting, ensuring professional and consistent stakeholder engagement.
4.
Collaborate with ACM's, PM's and PD's with any other key internal & external stakeholders to share actionable insights, address performance challenges, and ensure alignment with commissioner expectations.
Key Contacts & Relationships:
Internal:
• Senior Maximus Leadership
• Operations Directors
• Performance Directors
• Performance Managers
• ACM's
• Operational Teams
• Clinical Governance
• CI
• Quality
• Commercial
• BI / MI / Performance Insight
External:
• Multiple Commissioner key contacts
Qualifications & Experience
Essential:
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
• Knowledge of commissioner performance frameworks and contractual compliance requirements.
• Excellent interpersonal and stakeholder engagement skills, able to build trust and influence at all levels.
• High competency in data analysis, insight generation, and presenting actionable recommendations to senior stakeholders and commissioners.
• Demonstrated success in developing, implementing, and evolving commissioner-led action plans based on performance trends and PMIR levels.
• Strong ability to interpret complex dashboards and MI tools (e.g., Power BI) to identify risks and opportunities.
• Excellent time management, organisational, and planning skills, with a track record of meeting deadlines and achieving performance targets.
• Commercially aware with strategic thinking and ability to see the bigger picture.
• Advanced proficiency in Microsoft Office suite and BI tools (Word, Excel, Outlook, Power BI).
• High level of literacy, accuracy, and attention to detail.
Desirable:
• Experience in forecasting and claims management.
• Familiarity with continuous improvement methodologies and operational excellence principles.
• Proven experience in performance management and data-driven decision-making, ideally within multi-contract or commissioner-led environments.
Individual Competencies:
• Self-motivated, proactive, and committed to continuous improvement, with a strong sense of accountability for performance outcomes.
• Strong communication skills, both written and verbal, with the ability to remain calm under pressure and deli...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:45
-
1.
People Data and Insights Strategy
• Ensure that the people analytics strategy is closely aligned with the overall business objectives.
• Gather and integrate data from various sources such as HR systems, employee surveys, and performance metrics.
• Identify key performance indicators (KPIs) that are relevant to the organisation's goals.
• Use historical data to predict future trends and outcomes
• Translate data insights into actionable recommendations that help stakeholders implement strategies to improve workforce outcomes.
• Developing storytelling techniques to engage and inspire end users to act
• Serve as a subject matter expert on data, insights and trends
2.
Stakeholder Collaboration:
• Partner with HR, business leaders, and cross-functional teams to understand their data and insight needs and deliver data-driven solutions.
• Work closely with the senior employee engagement manager to define data led employee engagement initiatives and strategies
• Present findings and recommendations in a clear, concise manner that resonates with both technical and non-technical audiences.
• Act as a trusted advisor on how to use data to drive workforce strategies and decisions.
3.
Metrics Development and Monitoring:
• Define and monitor key performance indicators (KPIs) related to workforce performance, engagement, and productivity.
• Establish benchmarks and track progress against workforce goals and industry standards.
• Continuously enhance metrics and reporting frameworks to reflect evolving business needs.
4.
Data Analysis and Insights:
• Analyse workforce data to uncover trends, patterns, and insights that inform HR and organisational strategies.
• Perform root cause analyses to address workforce challenges, such as turnover, absenteeism, or engagement.
• Develop and deliver dashboards, reports, and presentations that provide clear, actionable insights for HR leaders and stakeholders.
2.
Predictive and Advanced Analytics:
• Build predictive models to forecast workforce trends and help anticipate challenges in areas like turnover, hiring, and talent mobility.
• Leverage advanced analytics techniques, such as regression analysis, clustering, and machine learning, to solve complex people-related questions.
• Continuously refine models based on feedback and evolving organisational needs.
4.
Storytelling:
• Craft a compelling storyline that guides the audience through the data, providing context and highlighting key insights.
• Craft insights that amplify that value of data, insights and foster a culture of data centric decisions
• Ensure the data is accurate, relevant, and well-understood.
High-quality data forms the foundation of your story.
• Use impactful visual elements like charts, graphs, and diagrams to make the data more accessible and engaging.
• Tailor the delivery of your data story to meet the needs and understanding level of your audience.
• Focus on ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:44
-
1.
People Data and Insights Strategy
• Ensure that the people analytics strategy is closely aligned with the overall business objectives.
• Gather and integrate data from various sources such as HR systems, employee surveys, and performance metrics.
• Identify key performance indicators (KPIs) that are relevant to the organisation's goals.
• Use historical data to predict future trends and outcomes
• Translate data insights into actionable recommendations that help stakeholders implement strategies to improve workforce outcomes.
• Developing storytelling techniques to engage and inspire end users to act
• Serve as a subject matter expert on data, insights and trends
2.
Stakeholder Collaboration:
• Partner with HR, business leaders, and cross-functional teams to understand their data and insight needs and deliver data-driven solutions.
• Work closely with the senior employee engagement manager to define data led employee engagement initiatives and strategies
• Present findings and recommendations in a clear, concise manner that resonates with both technical and non-technical audiences.
• Act as a trusted advisor on how to use data to drive workforce strategies and decisions.
3.
Metrics Development and Monitoring:
• Define and monitor key performance indicators (KPIs) related to workforce performance, engagement, and productivity.
• Establish benchmarks and track progress against workforce goals and industry standards.
• Continuously enhance metrics and reporting frameworks to reflect evolving business needs.
4.
Data Analysis and Insights:
• Analyse workforce data to uncover trends, patterns, and insights that inform HR and organisational strategies.
• Perform root cause analyses to address workforce challenges, such as turnover, absenteeism, or engagement.
• Develop and deliver dashboards, reports, and presentations that provide clear, actionable insights for HR leaders and stakeholders.
2.
Predictive and Advanced Analytics:
• Build predictive models to forecast workforce trends and help anticipate challenges in areas like turnover, hiring, and talent mobility.
• Leverage advanced analytics techniques, such as regression analysis, clustering, and machine learning, to solve complex people-related questions.
• Continuously refine models based on feedback and evolving organisational needs.
4.
Storytelling:
• Craft a compelling storyline that guides the audience through the data, providing context and highlighting key insights.
• Craft insights that amplify that value of data, insights and foster a culture of data centric decisions
• Ensure the data is accurate, relevant, and well-understood.
High-quality data forms the foundation of your story.
• Use impactful visual elements like charts, graphs, and diagrams to make the data more accessible and engaging.
• Tailor the delivery of your data story to meet the needs and understanding level of your audience.
• Focus on ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-20 08:27:44
