-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
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Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:44
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:41
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:39
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:38
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:38
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:37
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:34
-
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives regarding solution shaping and response strategies.
- Develop strong business relationships with internal stakeholders.
- Brief and provide guidance to senior leadership for decision making.
- Work on maintaining a win/loss ratio.
- Craft sales themes and differentiating narratives.
Job-Specific Essential Duties and Responsibilities:
- Develop and mature capture strategies in collaboration with business development and operations leads.
This includes communicating to team, writers, management, etc.
- Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release.
- Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements.
- Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success.
- Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus.
- Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy.
- Research competitor strengths/weaknesses and know how they sell against us.
Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other.
- Develop a small-business and partnership strategy and coordinate teaming agreements and meetings.
- Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer.
Minimum Requirements
- Bachelor's degree in related field required.
- 12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field required.
Additional years of relevant experience will be considered in lieu of degree.
- 12 years of related experience required; 15+ preferred.
- Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.
- Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy.
- Must have the ability to travel 25% within the United States.
- Experience with management of matrixed small and large teams.
- Former Sales, Proposal and Capture experience is a must.
- Strong leadership and management skills.
- Superior organizational and time-management skills.
- Experienced decision-maker with sound judgment.
-...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:32
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:30
-
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Reliable transportation and valid automobile insurance
- Valid CA Driver's License
- Knowledge of the local community
- Willing and able to travel throughout counties as needed
- Fluency in threshold languages (English and Spanish)
- Six months of customer service experience
- Presentation and/or public speaking experience (teaching, marketing, cold-call, community outreach and education, or public relations experience) preferred
- Experience working with low-income and diverse populations preferred
#CAHCO #LI-Onsite #maxPriority #CoreCSR
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not b...
....Read more...
Type: Permanent Location: Long Beach, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:27
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:27
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:26
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:25
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:25
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:22
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:20
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:19
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:19
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:16
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:14
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:12
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:09
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:06
-
Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
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Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:06
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Essential Duties and Responsibilities:
- Make outbound calls and emails to military veterans and service members.
Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases.
- Make reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments.
- Investigate and analyze cases to understand their concerns and find appropriate solutions or resolutions.
- Submit VBMS requests to Supervisor for additional contact information, if unable to make contact after multiple calls.
- Communicate with various department regions via email and phone regarding veteran/service members' recent diagnostic testing, scheduling, and travel availability.
- Update OMS (Office Management System) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to speak with others about his/her case.
- Monitor and work from international queues for "Pending Initial DOC" (Day One Call) and "Pending Intl CAPS" (Claimant Appointment Packets) in OMS.
- Send CAPS via e-mail, FedEx, or USPS express mail.
- Document and maintain detailed notes of communication and CAPS information in OMS.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or equivalent.
- 2-4 years of related experience.
- Fluency in English and Spanish is required
- Proficiency in Microsoft Office Suite is preferred
- Must be able to work a set schedule of either Monday-Friday 4PM-12:30AM Central Time or Sunday-Thursday 4PM-12:30AM Central Time.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-18 08:48:03
