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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:53
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:52
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:51
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:50
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:49
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:47
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:46
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:45
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:44
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Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:43
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:42
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:41
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Description & Requirements
As a key member of the Connection Point Service team, Customer Success Director plays an integral role in helping Maximus achieve our strategic objective of Connection Point adoption and providing top class service to clients.
Through engagement on customer centric tasks and initiatives and building and maintaining relationships with key client accounts, the Customer Success Director of Connection Point Customer Success team will be the point person working with clients and connection point delivery team by maintaining customer relationships and ensuring the delivery team understands the "why" behind what we're building, and champions connection point adoption and capabilities across the broader organization.
Essential Duties and Responsibilities:
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog.
- Define standardized processes in identifying the project specific backlog and O&M backlog.
This also includes defining processes around identifying different backlog items like new requirements, requirement changes via change requests, defects, configuration requests, data manipulation requests, data reports.
- Own and Manage Weekly and Monthly sync up meetings with Project Ops to go over project specific backlogs and O&M backlogs and communicate updates to Project and CP leadership.
- Own and manage weekly sync up meetings with CP delivery leadership to plan project specific backlog and O&M backlog for releases.
- Be the point of contact and support bi-weekly and monthly meetings organized by the state clients across all vendors to discuss issues or upcoming changes to the project.
- Partner with CP Service Delivery leads, CP Solution Architect leads, CP Capability Owners, CP interfacing application leads to prioritize backlog items and manage solution delivery communication and release schedule communication with CP Clients.
- Participate in PI planning meetings and work collaboratively with Connection Point leadership, Connection Point service delivery team and partners and advocate for getting priority on client change requests and production support tickets and come up with production release roadmap for the changes and manage client/project backlog.
- Define and own the process around creating templates for project Release notes, creating Operational guides for released functionality to CP Clients.
- Manage the performance of a small team of customer success analysts.
Set goals and objectives, assist with professional development by providing coaching and identifying growth opportunities.
- Create and track Governance metrics like cycle time by severity, MTTR for severity, project SLAs, quarterly reports around tasks resolved or deployed etc.
by partnering with Data Analysts and CP Service Delivery teams.
- Own and Oversee various Connection Point (CP) Client's project specific backlog and O&M (operations and maintenance) backlog...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:40
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Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:39
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:38
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:37
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:35
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:34
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:33
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:32
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:31
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:30
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:29
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:28
-
Description & Requirements
Maximus is seeking a dedicated Clinical Services Manager to support the Colbert Consent Decree Illinois Outreach and Assessment team.
In this role, you will act as a liaison to serve as a single point of contact for all transition entities.
This would include communicating with Illinois state agencies, MCO's (managed care organizations), court appointed staff, and transitional prime agencies.
*
*This position requires up to 15% travel annually to Illinois.
*
*
About the Program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage comprehensive assessment processes for various screening and assessment services, specifically the Williams and Colbert Consent Decrees Outreach and Transitional Assessment.
Outreach includes in-person visits with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities which provide education on their rights and evaluate their level of interest in potential transition to the community.
Transitional Assessments are conducted in-person with Colbert Class Members in Cook County Nursing facilities and Williams Class Members in SMHRF facilities interested in transitioning to the community.
Evaluators assess individuals' functional needs in several areas to determine the level of support necessary for successful community transition.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Serve as a senior level individual contributor or project manager on a wide variety of clinical consulting projects.
- Ov...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-02 09:24:27
