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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:22
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This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Corporate Sector in Corporate Data Services team, you will lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
* Provides guidance to immediate team of software engineers on daily tasks and activities
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Experience leading and managing technology projects
* Proficient in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Experience in developing modern React/Angular/jS, Java & Python - Dashboards & UIs, REST micro services to manage, orchestrate, and maintain our cloud-based infrastructure and third-party integrations.
* Experience in programming frameworks (e.g.
Spring Boot, Spring Cloud, Angular, etc.)
* Experience in Cloud Foundry or Kubernetes is essential.
* Experience in the public cloud (AWS), and AWS Certification
* Practical cloud native experience
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* In-depth knowledge of the financial services industry and their IT systems
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Experience with ETL/ Data Bricks is preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance a...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:21
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology Enterprise Employee Experience Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
You will be managing data migration, database modeling and relational databases as well.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Manages data migration, database modeling and relational databases, as mentioned above
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Software Development concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Proficiency in noSQL is preferred
* Exposure to ReactJs, Javascript, GraphQL
* Experience in Content Management systems like Adobe AEM
* Experience in Apache Web Server, Apache Tomcat, Content Delivery Network (CDN) such as F5 or Akamai
* Practical cloud native experience in AWS p...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:21
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operation Lead - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our ...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:19
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J.P.
Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries.
J.P.
Morgan delivers an end-to-end solution for clients seeking exceptional Treasury services, including budgeting/expense processing, distribution processing, and audit support.
We embrace a culture of continuous learning, and we are passionate about using technology and process improvements that enable our world class team to achieve great results for clients.
As a Fund Administration Treasury Associate II within Global Fund Services team, you will be responsible for the management, staffing, organization and development of a client team.
Responsible for identifying complex fund issues and managing the delivery of services to clients, including meeting all regulatory deadlines.
Job responsibilities
* Manage Global Distributed Operating Model
* Participate in the management and oversight of offshore hubs and other business partners
* Coordinate and monitor fund administration group activities in calculating periodic and annual distribution requirements, performing monthly expense projections and accruals, monthly calculation of asset-based fees, disbursement analysis, and audit/shareholder report preparation support
* Identify and provide guidance to global hubs, supervisor staff on treatment of complex financial transactions and arrangement to ensure proper recording of expenses
* Act as the primary contact for client inquiries, requests and ad hoc projects on treasury issues
* Assist in developing and adjusting department procedures and systems enhancements
* Participate in and / or lead departmental initiatives, training and projects
Required qualifications, capabilities, and skills
* Ability to deliver amidst continuous change and in an agile work environment
* Advanced analytical skills with the ability to anticipate issues and aggressively drive initiatives to achieve results
* Control focus with a thorough understanding of operational risk
* Interview candidates and provide detailed feedback
* Strong Microsoft Excel skills and general system acumen
* 5 plus years in the mutual funds industry, with a minimum of 3-4 in financial reporting, compliance, tax, fund administration, or fund accounting
* Bachelor's degree or equivalent experience
Preferred qualifications, capabilities, and skills
* Ability to initiate and champion change
* Strong organizational skills, ideally with project and program management experience
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and to...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:18
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develop software and database solutions using Java, Spring Boot, Kafka and REST APIs.
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Strong development experience in (Java, Spring Boot, REST APIs, Web Services, Micro services, Kafka, etc.)
* Strong understanding of relational databases and data technologies, experience in at least one database such as Oracle, DB2,NoSQL etc.
* Leadership and mentoring experience with varying levels of Software Engineers in an Agile environment
Preferred qualifications, capabilities, and skills
* Strong AWS practical knowledge preferred.
Chase is a leading ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:16
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Muskegon, US-MI
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:15
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Madison, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:14
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory bank...
....Read more...
Type: Permanent Location: Weston, US-MA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:13
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Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.
As a Customer Success Manager in Alternative Funds Services AML/KYC team, you develop and maintain customer relationships that make our product value propositions a reality.
Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team.
Job responsibilities
* Lead our team of AML/KYC specialists, who gather, review and maintain required Anti-Money Laundering (AML) / Know Your Customer (KYC) information and legal documentation to meet regulatory and internal guidelines
* Ensure KYC information is accurate in order to meet client production targets while maintaining appropriate service levels and meeting client KPIs
* Facilitate client due diligence while coordinating with other JPM stakeholders who have client commitments
* Discuss and escalate complex issues surrounding client/investor types and structures, and other AML risk-related issues with Compliance partners
* Review data integrity and perform quality review of new and existing AML profiles
* Identify opportunities to improve processes and tools through engagement with transformation partners
* Guide customers through the onboarding process, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements
* Track key success metrics and provides data and feedback to the Product team to inform new features and priorities
Required qualifications, capabilities, and skills
* 10+ years of experience or equivalent expertise in Anti-Money Laundering/Know Your Customer or Compliance roles, preferably within Alternative Funds Services
* Demonstrated ability to influence product adoption and customer retention
* Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels
* Proven ability to learn new technologies and teach it to others
Preferred qualifications, capabilities, and skills
* Alternative Investment Funds legal documentation requirements and understanding
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarde...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:12
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~one trillion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
The JPMorgan Wealth Management Outsourced Family Office product team defines and executes on the strategy for multiple vendor and proprietary performance reporting, aggregation and portfolio analytics focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high net worth families and the advisors who serve them.
This includes investment client specific capabilities such as client portfolio aggregation, proposal building, portfolio risk analysis & risk monitoring to support investment management and coordinated financial management of a family's entire balance sheet.
The Outsourced Family Office product organization includes the Aggregation Area Product and the Portfolio Tools Area Product.
Job responsibilities
• Work closely with technology teams to ensure technical requirements are aligned to the product roadmap milestones
• Continuously monitor the technology backlog to ensure efficient delivery of product features
• Lead technical testing efforts
• Create impactful communication materials
• Focus on the creation and quality assurance of FO tools, enabling advisors to better serve their client
• Drive the execution of assigned prioritized initiatives in the roadmap, primarily focused on Platform capabilities
• Refine Initiatives into Business Requirements (Epics) that can be delivered within a Quarter.
• Define detailed acceptance criteria (Stories) that will produce working software by partner technology teams within a Sprint
• Partner with the area product owner to perform sprint planning and prioritization of the supporting scrum teams in order to align with roadmap priority and targeted planning
Required qualifications, capabilities, and skills
• Managing status' in Jira to ensure transparency, clarity, and timeliness
• Own accountability for requirements delivery from start-to-finish, including in-production performance
• Step in as-needed for issue triage and remediation to ensure consistent production quality
• Manage time and work-load effectively in order to support a healthy backlog of requirements.
• Attend and contribute to all scrum/agile ceremonies
• Demonstrate ownership of requirements through knowledge expertise, removal of barriers and synchronization with broader product team
• Minimum of 2 years of experience in the industry
• Undergraduate degree
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products....
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:11
-
The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~one trillion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
The JPMorgan Wealth Management Outsourced Family Office product team defines and executes on the strategy for multiple vendor and proprietary performance reporting, aggregation and portfolio analytics focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high net worth families and the advisors who serve them.
This includes investment client specific capabilities such as client portfolio aggregation, proposal building, portfolio risk analysis & risk monitoring to support investment management and coordinated financial management of a family's entire balance sheet.
The Outsourced Family Office product organization includes the Aggregation Area Product and the Portfolio Tools Area Product.
Job Responsibilities
• Own the product's vision and execute the strategy to achieve it
• Drive the product roadmap and define specific, measurable OKRs for the product
• Collaborate with product director on an ongoing governance model to monitor and communicate progress; proactively identifying and resolving issues
• Manage Area Product Owners aligned to the product
• Build relationships with cross-functional teams, including Business, Front office, Technology, Legal, and Regulatory Controls teams to understand paint points and drive solutions
The Product Owner of Outsourced Family Office overseeing both the Client Performance Aggregation and Portfolio Tools area products will:
• Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summaries; communicating effectively with with peers, cross-functional team members, and senior stakeholders
• Lead APOs through formulating OKRs that are measurable and align to the overall big rocks and key business drivers
• Serve as a thought leader who drives multiple strategic, complex, and highly visible programs across LOBs and functions
• Step in as-needed to address escalating issues and take ownership of a remediation plan to ensure on-going consistent production quality
• Create and socialize detailed product updates to represent the product in key community forums such as budget planning, monthly cabinets and business reviews
• Serve as the product subject matter expert for each of the applications within the product.
Required qualifications, capabilities, and skills
• Minimum of 10 years of experience in the industry, with at least 5 years in product management
• Experience with an integration of multiple external vendors to compliment proprieta...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:10
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Hamden, US-CT
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:09
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Join us! We are Payments Trust & Security, a team of talented product managers who prioritize and execute against the most impactful cross-bank initiatives to protect our customers from fraud and scams.
In this role you will have an opportunity to work on challenging problems, influence leaders across the bank, and significantly impact customers' financial lives and experiences banking with Chase.
As the Vice President, Payments Trust & Security Product Manager you will lead initiatives that protect our customers from fraud and scams while balancing operational burden and customer friction.
You will join a small, high-growth, and high-visibility team.
Job responsibilities:
* Lead Payments Trust & Security initiatives to prevent fraud and scams while balancing delivering a great customer experience
* Partner with Design, Data & Analytics, Risk, Technology, Authentication, Operations, Marketing, Legal, Compliance, and Lines of Business teams on key inputs and drive towards recommended approaches for product delivery
* Develop executive presentations and communications on Payments Trust & Security key initiatives, product strategy, priorities, solution approaches
* Conduct product discovery to assess its impact on fraud, scams, revenue, operational expenses, and customer experience
* Monitor and analyze fraud and scam trends to identify issues and inform product prioritization
Required qualifications, capabilities and skills:
* 4+ years of experience in a mix of product management, project delivery, business operations, strategy, product technology and/or program management roles
* Well-organized, proactive, results-driven with a proven track record of execution
* Familiarity and experience in fraud and scam prevention
* Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
* Ability to influence and collaborate to build successful relationships across job functions
* Proven examples of data-driven decision making and quantitative analysis skills
* Self-starter, effectively solves problems and shares ideas for improvement
Preferred qualifications, capabilities and skills:
* Prior experience in Payments, Financial Services, or FinTech industry
* Experience with Agile methodologies or a strong willingness to learn and adopt Agile practices
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial pr...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:08
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~one trillion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
The JPMorgan Wealth Management Outsourced Family Office (OFO) product team defines and executes on the strategy for multiple vendor and proprietary performance reporting, aggregation and portfolio analytics focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high net worth families and the advisors who serve them.
This includes investment client specific capabilities such as client portfolio aggregation, proposal building, portfolio risk analysis & risk monitoring to support investment management and coordinated financial management of a family's entire balance sheet.
The Outsourced Family Office product organization includes the Aggregation Area Product and the Portfolio Tools Area Product.
Job responsibilities
• Drive the product roadmap and define specific, measurable OKRs for the product
• Define and groom product feature requirements through the agile framework
• Assist operations teams and advisors with client inquiries
• Ensure all technology teams are operating efficiently through the consistent review of agility metrics
• Aid in creation and delivery of a monthly product cabinet to ensure all key partners are aware of the product roadmap
The Product Manager/Area Product Owner of OFO Portfolio Tools will:
• Focus on the integration and quality assurance of select OFO portfolio analysis tools, including but not limited to Blackrock's Aladdin, Clearwater Analytics and Vanilla Estate Planning
• Create and socialize detailed area product updates and represent the area in key product community forums such as budget planning, monthly cabinets and business reviews
• Serve as the product subject matter expert and key escalation point for training and inquiry resolution to ensure consistent production quality
• Coordinate with other product teams to agree on delivery expectations and work through blockers
• Prioritize work (Epics and Initiatives) by performing quarterly planning based on partner technology teams' capacity
• Work with technology teams to prioritize and plan product releases
• Collaborate with the delivery manager to manage workflow of Stories and Epics in Jira/Align for accurate reflection of progress completion
• Partner with legal, risk, compliance and controls to ensure the product is delivered to advisors and clients within the current reporting standards
Required qualifications, capabilities, and skills
• Minimum of 5 years of experience in the industry, with 1 plus in product management
• Product management experience
• Experti...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:08
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JPMorgan Chase & Co.
is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries.
It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking, and Consumer and Community Banking.
The U.S.
Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Securities and You Invest - our digital investing platform.
The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices.
The Product Associate role is part of the Client & Employee Virtual Meeting (CEVM) product team.
CEVM is a product that will deliver digital experiences to enable seamless collaboration between customers and bank employees.
Job responsibilities
* Partner with Area Product Owner to support research and analysis for new initiatives/features; refine problem definition, personas, process mapping, solution scope, high-level use cases and user experience
* Work with System Architect to clarify business requirements to design best solution intent using approved tech stack
* Team up with UI/UX designers and Content managers to design user facing components and workflows
* Collaborate with Tech team/s to break initiatives/features into epics and stories
* Refine epics and user stories covering all functional and non-functional requirements
* Ensure acceptance criteria is defined to cover standard, alternate and exception scenarios
* Collaborate with Product Owner, Area Product Owner and scrum teams to define sprint priorities and goals for epic and story build and refinement
* Participate in retrospectives and drive continuous improvement outcomes across all phases of the Agile delivery lifecycle
* Support the team in knocking down/escalating blockers that arise in all phases of the Agile delivery lifecycle
* Oversee integrated QA testing and drive defect resolution leading up to production deployment
* Execute UAT and Production Validation to ensure delivery quality
Required qualifications, capabilities, and skills
* Minimum of 5 years of experience in financial services,
* Minimum of 5 years of experience working in product /business analyst or similar product function
* Experience performing analysis and defining user personas, process documentation, epics, user stories and acceptance criteria
* Strong knowledge and hands-on experience with Agile delivery process
* Significant experience using JIRA / Jira Align and building custom reporting
* Significant experience using Confluence and/or Teams (or similar collaboration tools)
* Structured thinker and effective communicator with excellent written communication skills
* Highly self-motivated with ability...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:04
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Pacific Palisades, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:04
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Technical Project Manager in Consumer & Community Banking within Consumer Card Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Lead the end-to-end management of the tech modernization program, including planning, execution, monitoring, and delivery.
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 10+ years of experience in technical program management capacity in product development, leading complex technology projects and programs in a large organization.
* Excellent project management & business/product analysis skills.
* Experience with Agile and Waterfall methodologies.
* Proven experience as a Technical Program Manager or similar role, with a focus on technology modernization projects.
* Strong technical background with a deep understanding of modern technologies, cloud computing, and IT infrastructure.
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
* Advanced ex...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:02
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance, Conduct and Operational Risk (CCOR) Vice President, you will effectively partner with Line of Business (LOB) and global/regional Compliance teams; including Internal Audit, Operational Risk and other Control functions.
You will require knowledge and experience in Compliance, as well as familiarity with regulatory and/or audit best practices.
This position is anticipated to require the use of one or more High Security Access (HSA) systems.
Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter.
The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Job responsibilities
* Perform on-site compliance examinations of broker-dealer and investment advisory business to determine adherence to JPMorgan Securities policies and procedures.
* Develop scope, process flows, design evaluation, testing evaluations to ensure risk controls are implemented, functioning properly, and are being executed properly.
* Conduct examinations that consist of trading analysis, on-site inspections, and document reviews.
* Evaluate findings and formulating conclusions in written reports on compliance assessments, required schedules, worksheets and narrative materials.
Required qualifications, capabilities and skills
* Undergraduate degree or equivalent experience.
* 5+ years' experience in financial services, compliance or regulatory role required.
* The position will require high attention to detail, flexibility, patience, good analytical as well as interpersonal skills, and the ability to work independently.
* Ability to travel 35%
* Valid driver's license required.
Preferred qualifications, capabilities and skills
* FINRA (Financial Industry Regulatory Authority) Series 7, 66, and 24 licenses (or equivalents) not required, however, preferred.
* Prior broker/dealer experience with compliance or audit is desirable.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small bu...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:59
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The Workforce Management Scheduler Analyst is part of the Workforce Management (WFM) team for J.P.
Morgan Wealth Management (JPMWM).
Job responsibilities
* Determines and maintains official schedules for contact center professionals
* Performs staffing analysis and modifies employee schedules to meet the needs of the business and performance targets
* Determines timeframes/provide approval for pre-planned and real-time exception requests (i.e.
coaching, team meetings, breaks, lunch, vacation days, etc.)
* Monitors and schedules offline work activities to ensure both online and offline follow-up time is planned appropriately to complete offline requirements, while maintaining appropriate phone service levels.
* Oversees of staffing schedule optimization across multiple sites, queues and/or business functions to ensure appropriate staffing towards maintaining service levels at the 30 minute interval
* Participates in daily and weekly leadership calls, identifying opportunities and recommendations for improving current day availability
* Communicates overtime and time off requirements to leadership and obtains the necessary resources
* Partners with training and onboards new hires and internal transfers to business systems
* Processes schedule-related requests submitted through tickets
Required qualifications, capabilities, and skills
* 2 years of call center experience with emphasis on intraday or scheduling support through schedule modification
* Strategic mindset and highly analytical thinker with sound business judgment
* Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives
* Strong PC skills (Microsoft Office including Excel, PowerPoint, and Word)
Preferred qualifications, capabilities, and skills
* Prefer 1-2 years of Workforce Management experience in a 500+ seat environment
* Prefer Alvaria and Intradiem application experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coachin...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:57
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Customer Identity & Authentication (CI&A) - Secure Insights, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
* Collaborates with the Product team to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
* Drives alignment across Data Owner, Analytics and Product Management teams to speed time to insight for product features and analysis
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* Experience with Agile product development and tools a must
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Passion and experience with data-driven products a plus
* Fast paced environment with frequent exposure to executive team
* Positive attitude and team player
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided dur...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:55
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If you have a strong, curious, and passionate mindset for learning and leading solutions across a broad set of operational objectives that requires Project / Process / Controls management, then this is the right opportunity for you.
As a Program & Process Control Manager within Consumer Banking team, you will be responsible for working with our marketing partners, the cross lines of business partners, and supporting functional departments to drive planning, adoption, compliance, integration, and execution of high impact marketing oversight initiatives that will enable us to meet our business and strategic objectives.
Job Responsibilities
* Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
* Lead cross-functional project teams, fostering a collaborative work environment.
Facilitate communication and collaboration across work stream members.
Provide clear direction and support to team members.
* Ability to self- identify the root cause of control and process breaks; provide expertise to the development of action plans to fix and / or remediate known issues.
* Ensure strong control environment and work with teams on new controls, updates, risk mitigation, etc.
by owning several control related programs and processes under your book of work responsibilities.
* Develop a broad understanding of the diversity of work stream responsibilities within the Marketing Oversight landscape and demonstrate the ability to multi-task in supporting key program initiatives.
* Own project timeline, risks, dependencies, and deliverables on track.
Enforce use of consistent standards, methodologies, and best practices to ensure consistency and efficiency across programs.
* Implement common, consistent routines, resources, and tools to track and report status of key programs.
Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks.
Required qualifications, capabilities, and skills
* 7 years of process management experience and a proven track record of implementing continuous improvement processes with a demonstrated ability to execute operational management and change readiness activities.
* Deep understanding of end-to-end marketing processes and activities to support and drive our departmental control agenda.
* The ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines and the ability to pivot and remain flexible as situational circumstances present themselves.
* High degree of comfort in fast-paced dynamic / ambiguous environment.
Strong learning agility and the ability to dig for answers.
* Strong sense of curiosity to understand a broad range of programs, processes...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:53
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As a Community Home Lending Advisor, you will assist underserved communities in achieving homeownership.
Summary
Join our fun, high-energy team as a Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Community Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Maintain an active knowledge of Chase home lending products, as well as local housing assistance programs and grants available for down payment and/or closing cost assistance
* Promoting mortgage products to existing Chase customers and to other customers in the community you serve, continually engaging with a pipeline of customers 'not mortgage ready' for home ownership through education and counseling processes until they are ready to apply, while maintaining compliance with current lending guidelines and Chase policies
* Act as the internal and external mortgage expert, conduct productive activities that promote mortgage loan originations with external relationships in the community you serve
* Partner with the branch team, by providing training on products and services, , meeting with their customers and introducing new clients to bankers for additional products and services
* Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing and other marketing efforts
* Serve as the single point of contact through the customer mortgage loan origination process while being adept at addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from initial engagement to application through closing
Required qualifications, capabilities, and skills
* A Bachelor's degree or equivalent work experience in sales and/or real estate
* Five years of proven mortgage sales experience including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products.
(Regional Management approval for internal Hom...
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Type: Permanent Location: Mount Vernon, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:53
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If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorgan Chase within the Payments Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
You will help the business uplift our payment initiation experience and build dynamic data driven user-interface.
Job responsibilities
* Leads technology and process implementations to achieve functional technology objectives
* Makes decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Delivers technical solutions that can be leveraged across multiple businesses and domains
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Champions the firm's culture of diversity, equity, inclusion, and respect
* Engages with design and product owners to understand their needs, evolve product requirements and be the \"voice of the customer\" in the product planning process
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Experience developing or leading cross-functional teams of technologists
* Experience with hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
* Practical cloud native experience
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
* Strong foundation of OO Design & Enterprise Architecture, Design Patterns, Unit, Component and Contract Testing
* Experience in building complex dynamic data drive UI
* Experience with Systems integration, including design and development of APIs, Adapters, and Connectors
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Experience working i...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:51
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Job Description: The role of the Control Manager has a broad focus on the effective management of the business risk environment.
This specific Control Manager role aligns to the Receivables and Public Sector businesses within the JPMorgan Payments organization.
Responsibilities will include partnering with business partners on the development and maintenance of process and control flows, monitoring metrics for increased risk, risk and control assessments, control testing and tracking of action plan completion.
A component of the role includes development of recommendations to strengthen internal controls.
Job Responsibilities:
* Perform risk assessments, internal risk reviews and control testing to identify control gaps/issues, recommend and assist in implementing action plans to close the noted gaps/issues, and track action plans to completion.
* Maintain the Risk Assessment Structure (RAS) for these businesses within the Control and Operational Risk Evaluation (CORE) tool.
This includes ensuring all product risks and mitigating controls are documented and managing issues, action plans and risk acceptances.
* Liaise with internal and external auditors, Compliance, etc.
during audits/reviews.
* Assess new business initiatives and product/service changes to identify associated risks and to ensure adequate controls are being implemented to mitigate those risks.
* Lead/Participate in various Payments Control projects/initiatives/workstreams covering varying risk/control topics requiring data analytics, process implementation, risk management, etc.
* Address ad-hoc inquiries/concerns received from business partners by assessing the applicable activity, performing the proper research and investigation, working with business partners/stakeholders, etc.
* Other tasks as assigned.
Required Qualifications, Skills and Capabilities:
* Minimum of 7 years of experience in Receivables or Public Sector, Risk Management, Audit, or other risk/control related function;
* Highly detail-oriented and analytical; must be able to grasp, analyze and apply new information in a fast-paced environment;
* Strong communication skills (verbal and written), with ability and comfort level to communicate with various groups and levels within and external to the business
* Highly organized; ability to work on multiple projects simultaneously
* Excellent time management skills; ability to meet target deadlines
* Self-starter; ability to manage BAU workload and projects with minimal direction
* Ability to flex and quickly adapt to changing priorities
* Bachelor's degree in a business-related field
* Ability to travel (approximately 15%)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase b...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:49
