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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Canton, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:56:07
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
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Type: Permanent Location: Elk Grove Village, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:56:06
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank's Payments Technology group, you play a vital role in an agile team dedicated to enhancing, building, and delivering reliable, market-leading technology products with a focus on security, stability, and scalability.
As a key technical contributor, you are tasked with implementing essential technology solutions across diverse technical domains, supporting various business functions to achieve the firm's strategic goals.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Manage the delivery for two scrum teams
* Be a hands-on individual contributor technical lead
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Advanced knowledge in Java on Spring Boot programming language
* Must have advanced knowledge in reactive programming technology webflux
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
Preferred qualifications, capabilities, and skills
* On-prem and/or public cloud knowledge is a bonus
* Cockroach or Cassandra database knowledge is a bonus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional a...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:56:04
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management - Tech Investments team, you will be a key member of an agile team, tasked with designing and delivering cutting-edge technology products that are secure, stable, and scalable.
Your role involves implementing essential technology solutions across diverse technical domains, supporting various business functions to achieve the firm's strategic goals.
This is a hands-on role, and the ideal candidate will have a strong background in data analytics, with development and data engineering experience in data and analytics.
They will be comfortable working with large and complex financial data sets, and have a track record of using data to drive business results in the financial domain.
Job responsibilities
* Understands the vision for the WM Advisor & Investment Solutions Platforms strategy and create the data & analytics function to support their needs
* Develops and deploy analytics solutions on analytics data platform
* Develops and maintain data analytics systems and platform features for efficient analysis of large and complex financial data sets
* Establishes the appropriate monitoring and alerting of solution events related to performance, scalability, availability, and reliability
* Advances existing data ingestion frameworks to implement analytics and associated tools
* Designs and build data mesh features on the analytics data platform
* Migrates legacy analytics applications to Snowflake and AWS
* Partners with cross-functional teams to identify new opportunities requiring the use of modern analytical and modeling techniques
* Collaborates with the architecture teams on creating solutions to achieve aspects of the data strategy
* Ensures all risk management, legal, control, and compliance activities are done in line with JPMC standards in advance of product launch
* Designs and execute experiments (e.g., A/B testing, multi-armed bandit)
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Experience leading data integration, data management solutions in financial services
* Experience in agile software development environment
* Proficiency in data analysis, data profiling, data quality analysis
* Demonstrated ability to work in a highly matrixed program delivery structure
* Domain experience - experience in financial services industry, specifically Wealth Management
* Understanding of big data storage and processing technologies including Hadoop, Spark, Hbase/Cassandra, Phoenix, Spark, Pig and Hive
* Demonstrated ability to meet challenging growth metrics and client/partner development objectives, specifically for emerging businesses versus mature financ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:56:01
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JPMorgan Chase Health and Wellness Centers are onsite ambulatory clinics located within 21 of our U.S.
corporate campuses.
Thousands of employees visit JPMorgan Chase Health and Wellness Centers each year for a variety of services which include urgent/emergent care, travel health consultation, injections, biometric screening, labs, health coaching and health education.
Under the direction of the local Nurse Supervisor and Regional Nurse Manager, the Corporate Health Nurse utilizes excellent clinical and assessment skills as well as an understanding of professional, community and corporate resources to serve a variety of employees and their occupational and non-occupational health needs.
The primary duties of the Corporate Health Nurse include delivering professional nursing care, adhering to standards and operating practices, promoting employee health awareness/education and supporting the overall strategies of the U.S.
Health Services function.
Job Responsibilities
• Provides clinical nursing care for the management of occupational and non-occupational health conditions, adhering to evidence-based, symptom-focused established protocols
• Coordinates and implements health promotion initiatives including health screenings, health assessments, health-related counseling/education, immunizations and travel consultations; Manages work accommodation and ergonomic case requests
• Documents all encounters in electronic health record system and ensures the integrity and confidentiality of all health information
• Develops effective employee relationships that engender confidence in the care and/or advice provided
• Demonstrates respect for JPMorgan Chase employees, staff, colleagues and management team; Works collaboratively with cross-functional stakeholders, community partners and Health Services co-workers/providers
• Upholds compliance with nursing audit protocols, universal standards for personal protection, OSHA and safety/environmental guidelines for storage and use of medical supplies as well as proper medical waste disposal procedures according to federal, state and local regulations
• Attains high level of employee satisfaction as demonstrated through verbal and written feedback as well as employee satisfaction survey
Required Qualifications, Capabilities and Skills
• License & education requirements: Current license to practice as a registered nurse in the state(s) of employment/practice; if eligible, multi-state/ compact RN license; current BLS certification; Bachelor of Science in Nursing required
• Work experience: 5+ years of nursing experience with minimum of 3 years of nursing experience in emergency room, critical care, occupational health, urgent care or ambulatory clinic environment(s); strong overall clinical and nursing judgment skills
• Proficiency in and attention to detail with electronic health record software and Microsoft Applications (Word, Outlook, Excel, etc.)
• Knowledge of case manage...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:53
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Corporate Investment Banking Payments, you will be an integral part of the team scaling the Payments Developer Portal.
Influencing technical buyers is a strategic focus for the firm, and a specific area of focus for the Payments business.
The Payments Developer Portal is the strategic platform connecting developers to our products and services with the vision and roadmap to deliver frictionless developer experiences at every stage of the buying lifecycle.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Identifies SDLC improvement opportunities and designs solutions to implement
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Product management experience for technical products built for engineers (e.g., developer portals, APIs, API infrastructure)
* Proficiency with agile frameworks and demonstrated experience on product teams using the agile methodology
* Demonstrated ability to organize and facilitate meetings with partners and stakeholders of various levels
* Demonstrated ability to recognize strategic direction and define a personal roadmap
Preferred qualifications, capabilities, and skills
* Prior experience working with APIs and/or developer portals
* Prior experience as a software engineer
* Prior experience as an Agile professional
* Preferred industry experience in Payments
* Preferred experience with Financial Technology
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 y...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:44
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If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you.
Join our team and help us develop game-changing, high-quality solutions.
As a Senior Lead Architect at JPMorgan Chase within the Merchant Payments team of Commercial Investment Banking org, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products.
You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
Job responsibilities
* Engages business and technology stakeholder to discuss and propose design approaches to meet current and future needs of various business initiatives
* Builds trusted relationships with business and technical decision makers in the customer's organization to provide business and technical thought leadership,
* Identifies opportunities to modernize platform capabilities along with business initiatives
* Helps define strategy, roadmap for product go to market and breakdown of technical delivery
* Helps define the target state of their product and drives achievement of the strategy
* Participates in architecture governance bodies
* Evaluates recommendations and provides feedback on business needs, options to get to market
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Strong experience in acquiring / merchant services payment understanding
* Experience with streamlining and designing on-boarding new accounts and entities
* Experience with digital strategy in terms of developer experience, APIs, web frameworks, identity and access management
* And/or Experience with in-store or eCommerce merchant payments
* Ability to understand business requirements, create design, create technical delivery roadmap and technical design
* Strong technical background with design and delivery experience with software patterns and principles
* Advanced knowledge of one or more software, applications, and architecture disciplines
* Demonstrated proficiency in software applications and technical processes within a technica...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:37
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The Practice Management Consultant will have a unique opportunity to engage with Advisors and Leadership and be able to determine regional goals in partnership with a regional operating committee.
You will be able to provide direct support to advisors in a reactive way, while also presenting strategic, forward looking plans to help regions and divisions achieve strong business results.
As a Practice Management Consultant within the J.P.
Morgan Wealth Management team, you will be responsible for supporting the development of Financial Advisors with the delivery of Practice Management concepts and tools.
The Practice Management Consultant (PMC) supports and guides Advisors to strengthen their business and help them through their journey of building a successful and sustainable long-term practice.
You will help advisors engage with their clients with a strong foundation in Practice Management Behaviors of Business Development, Business Management, Financial Planning, Investment Acumen, Relationship Management and Service.
This role also supports market level leaders, helping them coach advisors on these practice management behaviors.
Job Responsibilities
* Oversee AGP Advisor Performance: Monitor and evaluate the performance of AGP advisors to ensure alignment with divisional goals.
* Coordinate Learning & Development Initiatives: Plan and implement learning and development programs to enhance the skills and capabilities of AGP advisors.
* Communicate Program-Level Updates: Provide regular updates and reports on the AGP program to divisional leadership and other stakeholders.
* Facilitate Cross-Functional Collaboration: Encourage and support collaboration between different functions within the division to enhance the development of AGP advisors.
* Support Strategic Planning for AGP Development: Contribute to the strategic planning process for the development and growth of AGP advisors within the division.
* Ensure Alignment with Divisional Objectives: Ensure that the development of AGP advisors aligns with the overall objectives and priorities of the division.
* Lead Communication Efforts for Program Updates: Lead efforts to communicate important program updates and changes to AGP advisors and divisional leadership.
Required Qualifications, Capabilities, and Skills
* 10+ years broad business experience, preferably in the wealth management industry
* Proven leadership experience and ability to effectively partner with others.
* Experience with practice management-related coaching, including business development, business management, and relationship management.
* Exceptional writing skills and strong executive communications experience.
* Strong presentation skills and ability to coach advisors to present effectively.
* Series 7, Series 66 required.
Preferred Qualifications, Capabilities, and Skills
CFP ®
Chase is a leading financial services firm, helping nearly half of Amer...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:34
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As an Associate in F&O Commodity Sales and Execution, you will be responsible for helping support, maintain and develop key commodity client relationships throughout the Americas.
You will work with trading, research and multiple other teams to provide comprehensive client coverage, including but not limited to facilitating and assisting with the execution of client transactions, fulfilling client requests for market updates and providing clients with market intelligence.
Responsibilities:
* Responsible for the trade execution process including execution of listed commodity futures and options, trade booking, and general execution/sales back-up across the desk
* Provide comprehensive client coverage including the provision of market information, thoughts and trade ideas
* Partner with other members of F&O, broader sales and trading colleagues to handle client requests and facilitate order flow
* Develop and monetize your own client relationships whilst supporting existing relationships
Required qualifications, capabilities, and skills :
* Product and fundamental understanding within our core listed commodity markets
* high degree of interest in learning about commodities and our products
* Detail oriented self-starter who possesses strong oral and written communication skills
* Strong quantitative mind with the ability to effectively communicate thoughts and ideas
* Strong presentation and interpersonal skills
Preferred qualifications, capabilities, and skills:
* Prior working experience and knowledge within commodities working within in a fast-paced environment
* Strong knowledge of Microsoft Excel, Word and PowerPoint
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse t...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:28
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Healthcare, Higher Education and Non-Profit Relationship Executive
You are customer focused, enjoy building relationships, leading teams, and providing financial advice to your clients.
A role as a Healthcare, Higher Education and Non-Profit Relationship Executive could be a great fit for you.
As a Healthcare, Higher Education and Non-Profit (HHN) Relationship Executive, you will drive business development efforts to grow and retain profitable banking relationships with HHN clients with annual revenue sizes ranging from $50 million to $30 billion.
This role may include leading or managing a team of Commercial Bankers.
You will partner closely with credit underwriting, treasury sales, client service, administrative assistants, and other functional areas inside and outside of the Commercial Bank to deliver products and solutions to clients.
In this role, you will be expected to maintain a portfolio of your own as well.
As part of the regional coverage, travel to clients may include approximately 25% of your schedule.
Job Responsibilities:
* Champion a culture of innovation and a customer-centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Deliver the entire firm across lines of business
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Lead specially assigned projects for the benefit of the region and national team
* May lead or manage, coach, mentor, and retain a high-performing commercial banking team
* Foster a diverse, equitable, and inclusive work environment
Required Qualifications, Capabilities and Skills:
* Typically a minimum of ten years account relationship management experience with a focus on business relationships
* Understanding of Commercial Banking products and services with knowledge of the region
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
* Experience in a Commercial Bank setting, specifically leading or managing a commercial lending sales team
* Sales management and business development skills with proficiency in building and maintaining positive client relationships
* Excellent verbal and written communications skills; able to communicate clearly and concisely
Preferred Qualifications, Capabilities and Skills:
* Bachelor's degree and formal credit training preferred
* Strong technology experience; digital background preferred
* Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative s...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:15
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At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist II in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Developing skills in using AI technology for automation and prompt writing
Work Schedule
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:12
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Corporate Treasury - Basel Measurement & Analytics (BM&A) is a firm-wide function in the Firm's Treasury and Chief Investment Office (CIO) organization within Corporate Finance.
Global Treasury/CIO is responsible for the Funding and Liquidity risk management of the firm worldwide as well as managing the structural Interest Rate Risk of firm across a wide range of asset classes, with the main hubs being located in London, New York and Hong Kong.
Corporate Treasury oversees the risk-weighted asset (RWA) and capital measurement processes across the firm, and helps ensure efficient and appropriate management of our capital.
The team oversees and coordinates across established teams in Finance, Risk and Regulatory Policy.
The team's scope includes policy interpretation, oversight of implementation changes, and dialogue with regulators on RWA calculations and model changes, reporting and establishing RWA limits and managing the firm's capital stress testing processes.
Its mandate includes determining the appropriate investment in people and technology to improve the accuracy and timeliness of RWA, Capital, TLAC, SLR and Tier1 leverage calculations and other capital metrics as well as the implementation of new rules and guidelines as they are made public.
Job Summary
As a member of the BM&A team the individual's responsibilities will include:
* Act as the primary U.S.
resource for External Reporting (ER) for Standardized and Advanced Risk Weighted Assets Reporting
* Support monthly production and reporting of the firmwide Supplementary Leverage ratio (SLR), analyze and interpret trends and present drivers to senior management
* Support all SLR and ER related BAU and adhoc deliverables (e.g.
new rule implementation, QIS, audits, strategic initiatives, etc)
* Develop a strong understanding of the Basel 3 Endgame (ERBA) re-proposal reporting requirements (when released) and support initiative for a successful implementation
* Develop a strong understanding of regulatory capital rules along with related ratios (CET1 ratio, Tier1 ratio, Total Capital ratio, SLR, GSIB score) and metrics to enable delivery of core reporting and analysis
* Ensure FFIEC 101 and HC-R/RC-R reports are accurate and fit-for-filing with Regulators, liaising regularly with Schedule Owners and Report Owners to clear edit checks across filing platforms
* Drive firm-wide initiatives to ensure delivery of a consistent and sound operating model as it applies to the production of Basel Regulatory Capital framework across the firm by developing and syndicating guidelines documents
* Actively pursue the resolution of open issues identified by partnering with relevant teams including LOBs and Regulatory Policy to ensure compliance with Basel rules
* Respond to ad-hoc analytical requests from key partners such as Firm-wide Regulatory Reporting and Analysis, LOBs, Capital Controllers, Regulatory Capital Policy as well as senior management
The p...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:11
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Humble, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:10
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Conroe, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:09
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
* Bilingual English Spanish Preferred
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualificati...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:06
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Bring your expertise to JPMorgan Chase, a global leader in financial services dedicated to innovation, integrity, and positive impact.
Join our Corporate Third Party Oversight (CTPO) Risk Management team and help shape the future of third-party risk management.
Be at the forefront of global initiatives that advance regulatory compliance and reduce risk to the firm, its clients and customers.
Collaborate with diverse stakeholders and drive meaningful change across our global organization, unlocking your potential in a dynamic and impactful environment.
As a Senior Associate in the Corporate Third Party Oversight Risk Management team, you will play a key role in maintaining and enhancing the Outsourcing Risk & Resiliency frameworks managed by CTPO.
You will lead meetings with internal stakeholders and governance or compliance teams, including activities such as reviewing and recertifying program controls, assessing regional dependencies, and collaborating with resiliency and technology partners.
In this role, you will also provide updates to Operational Risk leadership, lead and support regulatory assessments relevant to the CTPO Program, and deliver high-quality solutions while fostering collaboration across functions.
Your contributions will be essential to maintaining our commitment to excellence and compliance.
Job Responsibilities:
* Serve as a subject matter expert for the Outsourcing Risk and Resiliency program and framework.
* Collaborate with key program stakeholders (e.g., Cybersecurity, Resiliency, Control Managers, CTPO Leadership, Supplier Oversight Services, Sourcing) to develop solutions for required changes to the Outsourcing Risk and Resiliency programs.
* Analyze and interpret large data sets to identify key trends, risks, and opportunities, transforming complex information into actionable insights and recommendations that drive decision-making and support business objectives.
* Develop, manage, and support data analytics solutions and dashboards to enable strategic decision-making and drive business objectives.
* Monitor, escalate, and resolve issues, while tracking project risks and concerns to ensure timely resolution.
* Prepare presentations to communicate Outsourcing Risk & Resiliency framework changes to governance bodies and forums.
* Educate internal stakeholders and share best practices with peers and colleagues.
* Identify opportunities for process improvements within CTPO Risk Management to increase efficiency, transparency, and effectiveness.
Required qualifications, capabilities and skills
* Bachelor's degree required.
* Strong leadership skills, sense of ownership, attention to detail, and commitment to quality.
* 3+ years of experience in audit, compliance, oversight & controls, Third Party Risk Management, IT risk,
* Ability to thrive in a fast-paced and dynamic environment with constant change.
* Well-organized, independent self-starter with st...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:55:03
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If you enjoy servicing a large portfolio of clients, this could be the role for you!
As a Client Service Account Manager within the Payments team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services.
The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
Job responsibilities:
* Acts as key advisor and proactive partner to the client, providing advice/consultation on decision making
* Acts as proactive partner, reaching out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction
* Acts as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
* Conveys complex ideas and client issues with confidence
* Identifies and addresses product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
* Adheres to and ensures client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications, capabilities and skills:
* Minimum of 7 years of relevant industry and/or functional experience
* Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions
* Technical knowledge/comprehension to recommend value-added solutions for clients and partners
* Excellent communication, presentation, negotiation and consultative skills
* Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments, does not require close supervision
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site hea...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Saint George, US-UT
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: West Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:54
-
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Operations Manager within the Consumer Banking Deposits team, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
You will partner closely with Legal, Risk, and Compliance to ensure all product initiatives meet regulatory and policy requirements, and drive business readiness for new launches and enhancements.
You will proactively identify operational risks, streamline processes for efficiency, and foster cross-functional collaboration to deliver seamless, high-quality customer experiences.
You will be expected to lead change initiatives, manage stakeholder communications, and support the continuous improvement of our Deposits 2.0 portfolio.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Partner with Legal, Risk, and Compliance teams to ensure all Deposits 2.0 product initiatives and operations meet regulatory standards and internal policies
* Lead business readiness activities for new product launches and enhancements, including process design, training, and stakeholder engagement to drive successful implementation across consumer banking
* Oversee daily product portfolio operations, resolve operational issues, and optimize workflows to deliver consistent, high-quality customer experiences
* Mitigate operational risks by implementing effective controls and supporting ongoing compliance monitoring to protect the integrity of the Deposits 2.0 portfolio
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in program management or performance optimization
* Proven ability to manage and implement operational effectiveness initiatives
* Proven ability to operate within the product development life cycle and agile methodologies
* Demonstrate expertise in consumer banking operations, product management, or portfolio management, with a deep understanding of deposit products and regulatory requirements
* Collaborate effectively with cross-functional teams, including Legal, Risk, and Compliance, to drive business objectives ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:53
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Fredericksburg, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Thibodaux, US-LA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:51
-
DESCRIPTION:
Duties: Drive the development of new research studies based on business strategy and knowledge gaps.
Drive product discovery planning with design and product partners.
Create presentations that connect customer needs and abilities with business goals.
Coach junior researchers in shaping studies and findings to realize greater impacts.
Lead cross-functional design thinking exercises using research findings as a starting point.
Identify UX metrics for tracking.
Prepare and teach introductory trainings on experience research for other user experience practitioners.
Develop stakeholder relationships and scope changes throughout research studies.
Present findings to team members and stakeholders from multi-disciplinary backgrounds.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Human Computer Interaction, Behavioral Science, User Experience, Information Architecture or related field of study plus 3 years of experience in the job offered or as User Experience (UX) Researcher, or related occupation.
The employer will alternatively accept a Bachelor's Degree in Human Computer Interaction, Behavioral Science, User Experience, Information Architecture or related field of study plus 5 years of experience in the job offered or as User Experience (UX) Researcher, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Planning and executing moderated and unmoderated remote studies conducting Usability Testing; Defining the research agenda and scope within product strategy and business needs; Planning and conducting research using methodologies including concept testing, semi-structure interviews, co-designs, surveys, and contextual inquiries; Creating and conducting user testing using UserZoom and UserTesting; Facilitating working sessions and collaborating using Miro, and FigJam; Collaborating with designers and project managers and documenting project status and progress using Confluence; Tracking project work using Jira; Preparing concept mockups and conducting tests of user interface designs using design tools including Sketch and Adobe XD; Developing visual models illustrating customer needs, including current and future state experiences, risk, strategic opportunities, user behaviors, user flows, and business impacts using Miro, Figma, and FigJam; Planning and executing longitudinal diary studies on platforms including Recollective and DSCOUT.
Job Location: 1111 Polaris Pkwy, Columbus, OH 43240.
This position requires up to 30% domestic travel to client sites.
Full-Time.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:50
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Shape the future of change management and operational efficiency while crafting solutions that enhance and optimize customer experiences.
Join a team where your expertise drives innovation, collaboration, and meaningful impact across the firm.
At JPMorgan Chase, you'll have the opportunity to grow your career, develop your skills, and make a difference every day.
As an Intake and Dependency Manager within the Operation Fulfillment & Archive Services team, you will play a crucial role in managing incoming dependencies, partnering with organizations across the firm, and ensuring seamless implementation of changes across product delivery processes.
In this role, you will be instrumental in creating efficiencies that enable successful and timely technology implementations, ensuring that all processes align with regulatory requirements and best practices.
Job Responsibilities
* Oversee regular meetings with Line of Business contacts to discuss dependencies, influence prioritization, and build strong relationships, ensuring alignment with Fulfillment & Archive Services book of work and targeted state solutions.
* Lead the execution of change management initiatives across functional partners, ensuring compliance with the firm's risk, controls, compliance, and regulatory requirements.
* Identify, track, and manage dependencies across projects, facilitating effective communication between stakeholders and functional partners to mitigate risks and blockers.
* Develop and maintain project timelines, ensuring adequate resourcing and monitoring progress to meet delivery deadlines.
* Analyze current processes and identify opportunities for improvement, implementing best practices to streamline operations and enhance product delivery.
* Provide regular performance reporting on change initiatives and dependency status to stakeholders, highlighting risks and opportunities for improvement.
* Act as the primary contact for escalations regarding uncommitted dependencies and capacity constraints, facilitating resolution and prioritizing initiatives to align with team capacity.
Required Qualifications, Capabilities, and Skills
* Five years of experience or equivalent expertise in change management, dependency management, or a relevant operational domain.
* Proven ability to execute operational management and change readiness activities effectively.
* Strong understanding of dependency mapping and management, with a track record of implementing continuous improvement processes.
* Experience in managing change initiatives within product or platform-wide environments, including deployment strategies.
Preferred Qualifications, Capabilities, and Skills
* Proficient knowledge of the product development life cycle, design, and data analytics.
* Experience with banking operations, product model, and current technology trends.
Chase is a leading financial services firm, helping nearly half of America's ho...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:48
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DESCRIPTION:
Duties: Perform and maintain responsibility for development to improve reliability and scalability of applications in private cloud and physical infrastructures.
Maintain and improve the reliability of high- scale systems.
Automate repetitive and manual tasks with scripts, coding, automation as a service, and other tools to reduce manual effort and improve efficiency.
Review code and perform operational management, including change and incident management to ensure all releases processes and SLAs are met and that outages are addressed.
Perform release management and continuous integration and continuous deployment.
Monitor applications, infrastructure, processes, usage traffic, certificates, performance, and capacity.
Plan modernization for applications and prepare their migration to the cloud, including reviewing distributed systems architecture and cost analysis.
Perform disaster recovery and test service resilience to ensure systems can handle unexpected interruptions.
Mentor and provide technical training to front-line support staff in application management.
QUALIFICATIONS:
Minimum education and experience required: 3- or 4-year Bachelor's degree in Computer Science, Computer Programming, Information Technology, or related field of study plus 5 years of experience in the job offered or as Technology Support, Application Support, System Administrator, IT Specialist, or related occupation.
Skills Required: This position requires five (5) years of experience with the following: Supporting workflow-based applications with monolithic and layered architectures; Using Oracle databases, including running queries on normalized relational Oracle databases; Working in low-latency Linux environments; Performing disaster recovery and service resiliency tests for high-availability applications to ensure they can handle unexpected interruptions.
This position requires three (3) years of experience with the following: Performing operational management tasks, including change and incident management with ServiceNow to ensure all release processes and SLAs are met and that outages are addressed; Working with server migration from on-premises to AWS cloud; Using Bash and Perl scripting languages to automate manual monitoring or manual tasks; Monitoring and renewing the lifecycle of SSL certificates; Managing large-scale software applications that support at least 15,000 users within a global financial institution; Improving reliability, resiliency, and scalability of high-scale applications in private cloud and virtual servers with microservices and layered architectures; Managing and using scheduling and configuration tools including Autosys, Control-M, JIRA, and Confluence; Deploying code using CICD practices through manual implementation or CICD pipelines; Using and configuring monitoring tools including Grafana, Geneos, Splunk, Dynatrace, and Datadog to meet platform observability requirements; troubleshooting Oracle query performance i...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:48
