-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, City Market merged with The Kroger Company in 1983.
Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our City Market family!Minimum
* Actively enrolled in a US school of pharmacy
* Hold a current state issued Pharmacy Intern license
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
* Provide drug counseling to customers.
* Assist with over the counter medications recommendations.
* Accurately input patient and prescription information into the pharmacy computer system.
* Dispense the correct medication.
* Contact prescribers' offices for authorization.
* Bag filled prescriptions and deliver to customer accurately.
* Process third party insurance information for customers.
* Contact insurance companies on the behalf of the customers, if necessary
* Facilitate charge purchases for customers.
* Accept and interpret oral and written prescriptions accurately for fill/refill.
* Clean the department.
* Provide immunizations under the supervision of the pharmacist
* Compare and check incoming orders.
* Stock incoming orders properly.
* Return unused medication stock bottles to stock.
* Notify management of customer or employee accidents.
* Notify pharmacist on duty if they are made aware of a ...
....Read more...
Type: Permanent Location: Parker, US-CO
Salary / Rate: 24.875
Posted: 2024-12-05 07:40:23
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking, reading and/or writing)
* Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
* Promote Corporate Brands to customers
* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Assist with the preparation produce platters/trays
* Inform customers of produce specials
* Recommend items to customers to ensure they get the products they want and need
* Adequately prepare, package, label and inventory merchandise
* Review/inspect products for quality and freshness and take appropriate action with those items
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal and special ads
* Ensure proper temperatures i...
....Read more...
Type: Permanent Location: Lexington, US-VA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:19
-
Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation.
Monitors total department conditions and follows through to maintain standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!Minimum
* Willing and available to work weekends and holidays as needed
* Effective written and oral communication skills.
* Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
* Must be a trained and certified barista.
Desired
* Past work record reflects dependability and integrity.
* Prior food handling.
* Supervisory skills.
* Increase sales through effective marketing and merchandising of products in the Department.
* Assist in supervision and direction of department personnel to ensure quality customer service.
* Delegate job assignments and responsibilities to associates in accordance with duty rosters.
* Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
* Monitor code dates and product rotation, removes out of code product.
* Holds personnel in department accountable for their job assignments and responsibilities.
* Writes department schedules, coordinating requests and bids and business needs.
* Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
* Maintain customer service area and equipment in a clean and appealing manner.
* Demonstrate Customer 1st Behavior when taking care of customer needs.
* Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
* Must execute and adhere to all Starbucks programs, policies and promotions (i.e.
Customer Voice, Siren's Eye, etc.)
* Follow store poli...
....Read more...
Type: Permanent Location: West Valley City, US-UT
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:18
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR045367
....Read more...
Type: Permanent Location: Kittanning, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:17
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR045425
....Read more...
Type: Permanent Location: Dover, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:17
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR045451
....Read more...
Type: Permanent Location: The Dalles, US-OR
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:16
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR045475
The typical starting pay range for this position is between $16.28 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Kirkland, US-WA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:15
-
Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Indiana, Jay C merged with The Kroger Company in 1999.
Today, we're proudly serving Jay C customers in 22 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Jay C family! Minimum
- High School Diploma or GED
- 1 year of Pharmacy Certified Technician experience within the Kroger enterprise
- Must be at least 18 years of age
- Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
- Self-motivated, able to organize, prioritize, plan and meet deadlines
- Proven attention to detail and stellar customer service skills
- Excellent communication skills with leaders and peers
- Completion of national and/or state registration, certification or license depending upon state requirements
- Ability to handle highly confidential information
Desired
- 1 year or more of previous experience in a management or supervisory role- Support company health and wellness initiatives
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
- Maintain a current national and/or state registration, certification, or license depending on state requirements
- Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Train and mentor new hire technician day-to-day training and support for pharmacy associates
- Encourage, monitor and assist new techs throu...
....Read more...
Type: Permanent Location: Floyds Knobs, US-IN
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:15
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045236
....Read more...
Type: Permanent Location: Everett, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:13
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045374
The typical starting pay range for this position is between $15 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:13
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045421
The typical starting pay range for this position is between $16 - $19.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Morgan Hill, US-CA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:12
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045448
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Shoreline, US-WA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:11
-
Description & Requirements
Maximus is seeking a Service Desk Technician.
You will be responsible for collection of incident information through customer conversation, and self-service support tools.
You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components.
Executes against established Service Level Agreements (SLA).
Documents resolutions and updates self-help and staff knowledge bases.
Alerts management to recurring problems and patterns of problems.
Provide statistics for the weekly Service Desk report on call trends.
This is an On-Site position 5 days per week.
Must be based around the Oklahoma City, OK area.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5
- Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related technologies.
- Communicates promptly on progress and engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists.
- Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.
- Troubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues.
- Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to appropriate team.
- Defines and classifies level, priority and nature of problem, request and/or issue.
- Responsible for opening, tracking and closing trouble tickets.
- Ensures problem ownership and promotes end-user satisfaction.
Tracks activities of field engineers to who tickets were assigned.
- Active Directory account management and RSA token provisioning.
- Must be able to work nights, weekends, and holidays.
- This role may require supervisory responsibilities of 2 or more personnel.
Minimum Requirements
TCS146, T2, Band 5
Required Education and Skills Experience:
- Must be a U.S.
Citizen and have the ability to obtain a Secret level security clearance
- Requires a High School Diploma or GED.
Associate's degree preferred.
- 3+ years of experience in the following:
- Customer service
- Call center / help desk experience
- Proficiency with Windows 10 operating system.
- Experience and knowledge of installation, configuration, and troubleshooting of computers
- Knowledge of help desk call tracking management systems
- Ability to obtain/retain a DoD Common Access Card (MANDATORY).
- DoD Directive 8570.1 Information Assurance Technical Level II certification (Security+) is required.
D...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:10
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045466
....Read more...
Type: Permanent Location: Reading, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:10
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:09
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045452
....Read more...
Type: Permanent Location: Huntingdon, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:08
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:08
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045457
....Read more...
Type: Permanent Location: Beaver, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:07
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:07
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR045450
....Read more...
Type: Permanent Location: Harrisburg, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:06
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:05
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:05
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:04
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:03
-
Description & Requirements
We are seeking Training Specialists to join our team supporting our Internal Revenue Service (IRS) client.
The Training Specialists will execute and coordinate training programs including conducting training sessions, organizing logistics for events, tracking completion rates, and assessing training needs.
The Training Specialists will assist in creating training materials and monitor the effectiveness of training programs through surveys and assessments.
Position is remote within US.
*Positions are contingent on contract award.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Project Specific Qualifications:
- Bachelor's Degree in computer science or related field.
- At least five years of relevant experience required.
- With H.S.
diploma, an additional 4 years of experience is required.
With Associate's degree an additional 2 years of experience is required.
- Experience in developing curriculum.
- Experience in delivering group and individual instruction and training covering a range of technical, operational, and/or management areas.
- Experience delivering training to remote students using virtual tools like MS Teams.
- Experience in developing training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Experience in developing instructional materials including simulations, step-by-step procedures, and PowerPoint presentations.
- Experience in coordinating or performing administrative functions necessary to deliv...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2024-12-05 07:40:03
