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Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Senior Manager II, LM Operations at RXO, you’ll provide support to home delivery services for a designated market region.
You’ll be responsible for managing daily operations of motor carriers in a regional context for multiple locations, in support of the market operation either in the LMH or Dedicated network.
You’ll maintain positive and ongoing relationships with external customers, assist in route planning and monitoring, and is responsible for generating positive customer satisfaction.
What your day-to-day will look like:
* Responsible for setting direction regionally in line with XPO values, goals in either in the LMH or Dedicated network
* Build and foster positive working relationships with customers to ensure continued operational improvements
* Work with national sales team on pricing, competitive advantages, and disadvantages to facilitate new avenues of growth
* Manage split and meet P&L budget goals
* Demonstrate business acumen to position market well for future growth opportunities
* Manage daily operations of contract carriers including maintaining contractor schedules, monitoring routes, reports, and fostering positive working relationships with contract carriers and helpers
* Pre-screen contract carriers from incoming applicant data base for contract eligibility based on DOT standards and company policy
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Growth and development of department as it relates to new processes and procedures
What you’ll need to excel:
At a minimum, you’ll need:
* 5 years of related logistics experience, with supervisory experience
* Experience using Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint
* Effective organizational, leadership and presentation skills
* Strong business focus with demonstrated ability to act in partnership with management teams
It’d be great if you also have:
* Bachelor’s or master’s degree in Business, Logistics or related field
* Team-oriented work style - consults with team members and management as needed to complete assigned responsibilities
* Ability to work with minimal supervision
* Establishes and maintains effective, collaborative work relationships both internally and externally
* Maintains strict confidentiality
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter ...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:31
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service.
You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
What your day-to-day will look like:
* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul-away pods and verify stamps
* Process changes or cancellations to delivery orders
What you’ll need to excel:
At a minimum, you’ll need:
* Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
* High school diploma or equivalent
* 1-year related experience preferably within a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:30
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Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
* Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
* Ensure compliance with corporate warehouse policies, procedures, and programs
* Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
* Use route planning software to build efficient delivery routes
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
* Ensure that all work is completed accurately and within established time frame
* Ensure photos are taken for every job
* Allocate and request additional resources as needed
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of related logistics and supervisory experience
* Experience with Microsoft Office such as Word, Outlook, and Excel.
It’d be great if you also have:
* Bachelor’s degree in business, logistics, or similar
* Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
* Experience mentoring, training, and guiding newer/less-experienced team members
* Bilingual English/Spanish (read, write, and speak both languages)
* Strong business acumen with the willingness to act in partnership with management teams
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what...
....Read more...
Type: Permanent Location: Leland, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:29
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Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Lead Warehouse Associate in Last Mile at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error-free.
As part of our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.
What your day-to-day will look like:
* Be responsible for accurate data entry
* Handle inventory, including monitoring levels and performing merchandise reconciliation
* Assign work and monitor group activities
* Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
* Monitor and maintain availability of tools, materials, and supplies
* Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
* Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance
What you’ll need to excel:
At a minimum, you’ll need:
* Microsoft Office experience and proficiency (Outlook and Excel)
* Ability to learn new computer applications
* 4 years of warehouse experience
* Solid ability to multitask with exceptional organizational skills
It’d be great if you also have:
* High school diploma or equivalent
* Bilingual (Spanish)
* Availability to work a variety of shifts, including days, evenings and weekends
* Excellent verbal and written communication skills
* Solid leadership skills; able to coach and mentor team members (2-5)
* Solid math skills
This job requires the ability to:
* Lift up to 50 lbs.
* Work in a warehouse environment that is not climate-controlled
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
...
....Read more...
Type: Permanent Location: Canton, US-MI
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:25
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Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Warehouse Associate in Last Mile at RXO, you’ll play an important role in making sure freight gets where it needs to go.
You’ll work alongside a top caliber management team that understands the transportation industry.
What your day-to-day will look like:
* Assist with shipping and receiving activities, including unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing orders to sales associates for processing
* Read customer orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, distributed and/or shipped
* Ensure warehouse is accessible and safe for employee and customer traffic
* Complete your work in a safe manner; adhere to all safety policies and procedures
* Assemble products and participate in inventory counts as needed
* Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
* Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
What you’ll need to excel:
It’d be great if you also have:
* Basic written and verbal communication skills
* Basic computer skills
* Availability to work a variety of shifts, including days, evenings, nights and weekends, due to varying freight volumes
* Dock or warehouse experience in the transportation industry
* Experience loading and unloading trailers
* Experience using handheld scanners
* The ability to apply critical thinking to carry out instructions furnished in written, verbal or diagram form
This job requires the ability to:
* Must be able to lift, push or pull at least 75 pounds
* Ability to load and unload trucks
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:24
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations.
On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
What your day-to-day will look like:
* Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily
* Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
* Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
* Foster positive working relationships with warehouse team, contract carriers, driver helpers
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of experience in operations
* Experience with Microsoft Office
It’d be great if you also have:
* 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
* Excellent verbal and written communication skills
* Strong interpersonal and leadership skills
This job requires the ability to:
* Lift up to 50 lbs.
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value divers...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:23
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation range for this role is: $55,000 - $60,000.
As an Analyst, Claims at RXO, you’ll manage incidents and claims on behalf of all business entities, working customers, operations, carriers, and insurance companies.
You will complete investigations and resolve the claims.
You will assess and identify potential risks that may impact the reputation, safety, security and financial performance of RXO.
What your day-to-day will look like:
* Investigate and analyze incidents and claims for loss, damage, and delay to determine company liability while protecting company and customer interests
* Understand and interpret contractual terms & conditions
* Act in the capacity of advisor to operations management, carriers and customers regarding disposition of incidents and claims
* Compose professional claims correspondence and, as necessary, liaison with legal prepare to legal notices
* Manage incident and claims inventory to meet individual, team, and company goals; process claims according to company policies and procedures
* Investigate review and document significant events and escalate to appropriate leadership, insurance companies and compliance; ensure potential financial impact to RXO is identified and documented
* Hold loss prevention meetings to provide operations guidance on future risk avoidance measures, and provide damage prevention recommendations to operations and customers
What you’ll need to excel:
At a minimum, you’ll need:
* Bachelor’s degree or equivalent related work or military experience
* 1 year of experience as a cargo claims examiner, analyst, or in a similar capacity working with liability and risk
* Exceptional customer service skills
* Ability to communicate with executive management regarding the decision-making process of incidents and claims
* Excellent written, verbal, and telephone communication skills
* Proficient in Microsoft programs, specifically word and excel
It’d be great if you also have:
* Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification system
* Knowledge of risk reduction and claims process
* Knowledge of multimodal modes of transportation
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking fo...
....Read more...
Type: Permanent Location: East Syracuse, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:22
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
* Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
* Ensure compliance with corporate warehouse policies, procedures, and programs
* Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
* Use route planning software to build efficient delivery routes
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
* Ensure that all work is completed accurately and within established time frame
* Ensure photos are taken for every job
* Allocate and request additional resources as needed
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of related logistics and supervisory experience
* Experience with Microsoft Office such as Word, Outlook, and Excel.
It’d be great if you also have:
* Bachelor’s degree in business, logistics, or similar
* Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
* Experience mentoring, training, and guiding newer/less-experienced team members
* Bilingual English/Spanish (read, write, and speak both languages)
* Strong business acumen with the willingness to act in partnership with management teams
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what...
....Read more...
Type: Permanent Location: Edison, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:22
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free.
What your day-to-day will look like:
* Assign work activities and monitor group activities
* Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
* Monitor and maintain availability of tools, materials and supplies
* Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
* Manage inventory, including monitoring levels and performing merchandise reconciliation
* Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance
What you’ll need to excel:
At a minimum, you’ll need:
* 2 years of experience in a supervisory role
* Experience with Microsoft Office
It’d be great if you also have:
* Bachelor’s degree or equivalent related work or military experience
* Excellent verbal and written communication skills
* Strong math skills and solid analytical ability
* Outstanding interpersonal and leadership skills
This job requires the ability to:
* Lift up to 50 lbs.
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you.
Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disabi...
....Read more...
Type: Permanent Location: Loxley, US-AL
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:20
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
* Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
* Ensure compliance with corporate warehouse policies, procedures, and programs
* Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
* Use route planning software to build efficient delivery routes
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
* Ensure that all work is completed accurately and within established time frame
* Ensure photos are taken for every job
* Allocate and request additional resources as needed
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of related logistics and supervisory experience
* Experience with Microsoft Office such as Word, Outlook, and Excel.
It’d be great if you also have:
* Bachelor’s degree in business, logistics, or similar
* Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
* Experience mentoring, training, and guiding newer/less-experienced team members
* Bilingual English/Spanish (read, write, and speak both languages)
* Strong business acumen with the willingness to act in partnership with management teams
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:19
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As the Specialist, Logistics, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers.
Position involves heavy phone contact between external customers and contracted drivers.
In addition, the position is responsible for billing and data entry tasks.
As a part of the RXO team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
* Maintain phone communication between external customers and contracted drivers/couriers
* Assist contracted drivers with delivery issues
* Resolve any customer issues, complaints and answer questions
* Monitoring progress of delivery routes
* Customer billing and data entry tasks
* Assign drivers/couriers delivery routes
* Oversee all unloading processes of returning routes at days end
* Additional duties as requested
What you’ll need to excel:
At a minimum, you’ll need:
* 1 year of experience in a customer service role resolving issues and responding to customer requests
It’d be great if you also have:
* High school diploma or equivalent
* Experience in a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
This job requires the ability to:
* Able to lift up to 25 pounds
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excelle...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:18
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free.
What your day-to-day will look like:
* Assign work activities and monitor group activities
* Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
* Monitor and maintain availability of tools, materials and supplies
* Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
* Manage inventory, including monitoring levels and performing merchandise reconciliation
* Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance
What you’ll need to excel:
At a minimum, you’ll need:
* 2 years of experience in a supervisory role
* Experience with Microsoft Office
It’d be great if you also have:
* Bachelor’s degree or equivalent related work or military experience
* Excellent verbal and written communication skills
* Strong math skills and solid analytical ability
* Outstanding interpersonal and leadership skills
This job requires the ability to:
* Lift up to 50 lbs.
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you.
Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disabi...
....Read more...
Type: Permanent Location: Leland, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:16
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Warehouse Associate in Last Mile at RXO, you’ll play an important role in making sure freight gets where it needs to go.
You’ll work alongside a top caliber management team that understands the transportation industry.
What your day-to-day will look like:
* Assist with shipping and receiving activities, including unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing orders to sales associates for processing
* Read customer orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, distributed and/or shipped
* Ensure warehouse is accessible and safe for employee and customer traffic
* Complete your work in a safe manner; adhere to all safety policies and procedures
* Assemble products and participate in inventory counts as needed
* Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
* Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
What you’ll need to excel:
It’d be great if you also have:
* Basic written and verbal communication skills
* Basic computer skills
* Availability to work a variety of shifts, including days, evenings, nights and weekends, due to varying freight volumes
* Dock or warehouse experience in the transportation industry
* Experience loading and unloading trailers
* Experience using handheld scanners
* The ability to apply critical thinking to carry out instructions furnished in written, verbal or diagram form
This job requires the ability to:
* Must be able to lift, push or pull at least 75 pounds
* Ability to load and unload trucks
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
...
....Read more...
Type: Permanent Location: Canton, US-MI
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:15
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
* Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
* Ensure compliance with corporate warehouse policies, procedures, and programs
* Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
* Use route planning software to build efficient delivery routes
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
* Ensure that all work is completed accurately and within established time frame
* Ensure photos are taken for every job
* Allocate and request additional resources as needed
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of related logistics and supervisory experience
* Experience with Microsoft Office such as Word, Outlook, and Excel.
It’d be great if you also have:
* Bachelor’s degree in business, logistics, or similar
* Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
* Experience mentoring, training, and guiding newer/less-experienced team members
* Bilingual English/Spanish (read, write, and speak both languages)
* Strong business acumen with the willingness to act in partnership with management teams
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what...
....Read more...
Type: Permanent Location: Mills River, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:14
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As the Specialist, Logistics, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers.
Position involves heavy phone contact between external customers and contracted drivers.
In addition, the position is responsible for billing and data entry tasks.
As a part of the RXO team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
* Maintain phone communication between external customers and contracted drivers/couriers
* Assist contracted drivers with delivery issues
* Resolve any customer issues, complaints and answer questions
* Monitoring progress of delivery routes
* Customer billing and data entry tasks
* Assign drivers/couriers delivery routes
* Oversee all unloading processes of returning routes at days end
* Additional duties as requested
What you’ll need to excel:
At a minimum, you’ll need:
* 1 year of experience in a customer service role resolving issues and responding to customer requests
It’d be great if you also have:
* High school diploma or equivalent
* Experience in a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
This job requires the ability to:
* Able to lift up to 25 pounds
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excelle...
....Read more...
Type: Permanent Location: Mills River, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:13
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free.
What your day-to-day will look like:
* Assign work activities and monitor group activities
* Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
* Monitor and maintain availability of tools, materials and supplies
* Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
* Manage inventory, including monitoring levels and performing merchandise reconciliation
* Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance
What you’ll need to excel:
At a minimum, you’ll need:
* 2 years of experience in a supervisory role
* Experience with Microsoft Office
It’d be great if you also have:
* Bachelor’s degree or equivalent related work or military experience
* Excellent verbal and written communication skills
* Strong math skills and solid analytical ability
* Outstanding interpersonal and leadership skills
This job requires the ability to:
* Lift up to 50 lbs.
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you.
Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disabi...
....Read more...
Type: Permanent Location: Mills River, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:11
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Lead Account Manager, Client Services at RXO, you will coordinate with site leadership to provide support for all home delivery services.
What your day-to-day will look like:
* Assist with monitoring the successful completion of home deliveries by contract carriers, including tracking and analysis of on schedule deliveries and voice of customer (VOC) reports
* Cultivate positive working relationships with contract carriers and helpers
* Use route planning software to build efficient delivery routes
* Handle the dispatch of contract carriers; resolve issues throughout the day as needed
* Assist the Operations Manager in identifying issues with inventory, deliveries and/or customer satisfaction, including restructuring routes to improve operational efficiencies
* Manage and develop contract carriers expectations for home delivery; make appointments for pickup and delivery
* Coach and develop dispatch and warehouse personnel to meet and exceed the customers’ expectations
* Travel to multiple sites and/or stores to ensure client expectations are met (e.g., problem solve routing, delivery and inventory issues)
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of logistics experience, including 1 year of inventory control and merchandise reconciliation experience
* Bachelor's degree or equivalent related work or military experience
* Experience with Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
It’d be great if you also have:
* Bachelor’s degree in Logistics or Supply Chain Management, or equivalent related work or military experience
* 4-7 years of logistics experience
* 2 years of inventory control and merchandise reconciliation experience
* Solid research, communication and time management skills
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Full health insurance (medical, dental and vision)
* Life and disability insurance
* 401k
* Company paid holidays
* Paid-time-off (PTO)
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build...
....Read more...
Type: Permanent Location: Loxley, US-AL
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:09
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations.
On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
What your day-to-day will look like:
* Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily
* Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
* Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
* Foster positive working relationships with warehouse team, contract carriers, driver helpers
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of experience in operations
* Experience with Microsoft Office
It’d be great if you also have:
* 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
* Excellent verbal and written communication skills
* Strong interpersonal and leadership skills
This job requires the ability to:
* Lift up to 50 lbs.
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value divers...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:07
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations.
You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.
What your day-to-day will look like:
* Ensure compliance with specified contract metrics
* Maintain high standards for all operational activities
* Hire, train, develop and appraise staff effectively; develop a contractor base team
* Direct and guide front line management staff
* Manage contract drivers who are operating up to 7 days per week in multiple regional locations
* Build relationships with customers to ensure continuous operating improvements
* Oversee P&L
* Work with national sales team to facilitate new avenues of growth
What you’ll need to excel:
At a minimum, you’ll need:
* Bachelor’s degree or equivalent related work or military experience
* 5 years of operations experience
* Experience with Microsoft Office (PowerPoint and Project)
It’d be great if you also have:
* Supervisory experience in a transportation/supply chain environment
* P&L experience
* Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
* Excellent analytical, communication and time management skills
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you.
Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer.
All qualified appli...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:06
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service.
You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
What your day-to-day will look like:
* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul-away pods and verify stamps
* Process changes or cancellations to delivery orders
What you’ll need to excel:
At a minimum, you’ll need:
* Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
* High school diploma or equivalent
* 1-year related experience preferably within a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’...
....Read more...
Type: Permanent Location: Leland, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:05
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations.
You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.
What your day-to-day will look like:
* Ensure compliance with specified contract metrics
* Maintain high standards for all operational activities
* Hire, train, develop and appraise staff effectively; develop a contractor base team
* Direct and guide front line management staff
* Manage contract drivers who are operating up to 7 days per week in multiple regional locations
* Build relationships with customers to ensure continuous operating improvements
* Oversee P&L
* Work with national sales team to facilitate new avenues of growth
What you’ll need to excel:
At a minimum, you’ll need:
* Bachelor’s degree or equivalent related work or military experience
* 5 years of operations experience
* Experience with Microsoft Office (PowerPoint and Project)
It’d be great if you also have:
* Supervisory experience in a transportation/supply chain environment
* P&L experience
* Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
* Excellent analytical, communication and time management skills
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you.
Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer.
All qualified appli...
....Read more...
Type: Permanent Location: Leland, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:04
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service.
You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
What your day-to-day will look like:
* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul-away pods and verify stamps
* Process changes or cancellations to delivery orders
What you’ll need to excel:
At a minimum, you’ll need:
* Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
* High school diploma or equivalent
* 1-year related experience preferably within a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’...
....Read more...
Type: Permanent Location: Mills River, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:45:00
-
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions.
With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments.
Bonuses are subject to all applicable taxes.
All other rules governing this program will apply.
Current employees and contract workers are not eligible.
As the Specialist, Logistics, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers.
Position involves heavy phone contact between external customers and contracted drivers.
In addition, the position is responsible for billing and data entry tasks.
As a part of the RXO team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
* Maintain phone communication between external customers and contracted drivers/couriers
* Assist contracted drivers with delivery issues
* Resolve any customer issues, complaints and answer questions
* Monitoring progress of delivery routes
* Customer billing and data entry tasks
* Assign drivers/couriers delivery routes
* Oversee all unloading processes of returning routes at days end
* Additional duties as requested
What you’ll need to excel:
At a minimum, you’ll need:
* 1 year of experience in a customer service role resolving issues and responding to customer requests
It’d be great if you also have:
* High school diploma or equivalent
* Experience in a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
This job requires the ability to:
* Able to lift up to 25 pounds
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together.
To perform with excelle...
....Read more...
Type: Permanent Location: Leland, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-31 08:44:59
-
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.
ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.
We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.
We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Dublin, CA
What's the role?
As a Manager, Escalation Support , you get to work with an astonishing global team that plays a vital role in 2nd level escalation support .
Show case your skills and experience with process enhancement .
The Second Level Service Hub Regional Manager is responsible for management of the 2nd level Tech Support and Escalation team within Americas Service HUB for the Americas region.
This role will global 2nd Level support in coordination with the Head of Americas Hub.
Sound Interesting? Here's what you'll do:
* Ensure the execution of the global MED Support strategy in the region
* Contribute to the Service Strategy planning
* Review regional SSCs' CRM tickets to identify long lasting issues and work with the SSC manager level to manage customer issues
* Establish a regular formal exchange with the SSC Service Managers within the region to drive performance and PIs
* Review regional 2nd Level tickets to identify issues and trends to resolve, and ensure that direct reports and the team are achieving key performance indicators.
* Decides on-site support within the region.
* Ensures compliance and adherence to SOPs/WIs in the area of responsibility
* Ensure regional technical 2nd level support for specific products and solutions from Carl Zeiss Meditec AG
* Continuously challenge the team in respect to customer value, Zeiss agenda and Service Strategy.
Continuously develop the team and the individuals in terms of technical
Do you qualify?
* Bachelor's degree in engineering required; MBA preferred.
* Minimum of 10 years of increasingly responsible within service and or operations
* 3-5 years of service operations management experience
* Proven experience in the field service support (preferably in technical organizations)
* Proven knowledge/experience in the medical device or medical equipment industry
* Strong customer focus and ability to communicate & drive customer needs within the organization
* Strategic thinking, thought leadership, leading change in a highly dynamic business environment
* Supervise resolution of escalations in the region and applicable/all mac...
....Read more...
Type: Permanent Location: Dublin, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-31 08:44:49
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About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.
ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.
We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.
We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
What's the role?
The Global Technical Support Engineer II- Digital and Connectivity, acts as a Subject Matter Expert on Zeiss Surgical or Perimetry Products.
Services as the primary escalation point on advance service support requests.
Working closely with Field Service Engineers, the Technical Support Engineer II will lead advanced troubleshooting efforts, provide support action plans and/ or customer facing real time remote troubleshooting to resolve product problems.
Sound Interesting? Here's what you'll do:
• Act as our service representative in the respective development projects.
• Point of contact for all technical questions and integration solutions from Field Service Engineers, Affiliates and Distributors, primarily via telephone and ticketing system, and in case of escalations on-site at domestic and international customer locations.
• Lead troubleshooting of digital workflows together with the device experts working as a team
• Assist in escalation issues/calls
• Partners with global support/engineering departments on solving technical issues and customer problems in the area of responsibility
• Remain current with technical expertise
• Participate in Technical reviews or Quality improvement projects
• Provide feedback on field problems to the Quality and Engineering departments
• Act as service representative in the respective development projects
Do you qualify?
* BA/BS in Engineering preferred
* Minimum of three (3) years' experience as a Technical Support Engineer preferably within medical device industry
* Two (2) years' experience in Microsoft Azure support preferred.
* Strong understanding of Azure Cloud eco-system.
Such as knowledge of Microsoft Azure services (especially Application Insights, Azure Monitor & Azure Policies), monitoring, logging, alerting and other aspects of application operation.
* Good knowledge of networking components and technology (TCP/IP, network security/firewall, packet filters, routing, proxy, VPN)
* High degree of technical proficiency, excellent structured problem-solving skills, and strong analytical abilities.
* Knowledge of ITIL, DICOM and HL7 is a plus.
* Knowledge of Windows scripting or PowerShell
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Type: Permanent Location: Dublin, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-31 08:44:46
