-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:23
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Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:21
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:20
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:19
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:18
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:16
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:15
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:14
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:13
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:11
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:10
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:09
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:08
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:06
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:05
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:04
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:03
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:02
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 26.59
Posted: 2024-05-15 10:25:00
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 26.59
Posted: 2024-05-15 10:24:59
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 26.59
Posted: 2024-05-15 10:24:58
-
Description & Requirements
Maximus is currently looking for a Quality Assurance Analyst to join our team to support the Federal Emergency Management Agency (FEMA).
FEMA's mission is to help people before, during, and after disasters.
In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area.
This Quality Assurance Analyst position will be responsible for providing call monitoring and call performance feedback to the QA Supervisor with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency Management Agency.
* This is a work at home - remote position.
This role is temporary.
In this position, you will be supporting survivors of natural disaster.
The FEMA team strives to be available to help those in need requiring us to have flexibility.
This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-11PM EST (including weekends).
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards
- Provide feedback on call monitoring results
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings
Minimum Requirements:
- High School diploma or equivalent with 1-3 years of experience
- May have training or education in area of specialization
Additional Client Requirements :
- This position supports a federal contract requiring that all persons have U.S.
citizenship.
Home Office Require...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 20.885
Posted: 2024-05-15 10:24:57
-
Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 26.59
Posted: 2024-05-15 10:24:55
-
Description & Requirements
Maximus is currently looking for a Quality Assurance Analyst to join our team to support the Federal Emergency Management Agency (FEMA).
FEMA's mission is to help people before, during, and after disasters.
In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area.
This Quality Assurance Analyst position will be responsible for providing call monitoring and call performance feedback to the QA Supervisor with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency Management Agency.
* This is a work at home - remote position.
This role is temporary.
In this position, you will be supporting survivors of natural disaster.
The FEMA team strives to be available to help those in need requiring us to have flexibility.
This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-11PM EST (including weekends).
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards
- Provide feedback on call monitoring results
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings
Minimum Requirements:
- High School diploma or equivalent with 1-3 years of experience
- May have training or education in area of specialization
Additional Client Requirements :
- This position supports a federal contract requiring that all persons have U.S.
citizenship.
Home Office Require...
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Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 20.885
Posted: 2024-05-15 10:24:54
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Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities.
Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology.
Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking a Team Leader - Back Office to join our team.
This is a remote position that will support the Department of Education.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibiliti es:
* This is a Back Office role so handling inquiries by phone will not be required
* Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.
* Will respond to e-mail inquiries.
Additional Requirements as per contract/client:
* FSA, Department of Education experience preferred
* High School Diploma or GED required
* Must reside in the U.S.
* Experience with CLASS preferred
* Must be a U.S.
citizen.
* Must be able to pass a criminal background check.
* Must not be delinquent or in default on any federal student loans.
* Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
* Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
* Private work area and adequate power source
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 26.59
Posted: 2024-05-15 10:24:53
