As a Car Electronics Installer, you’ll lend your technical talents to installing new technology into customers’ vehicles.
In this role, you’ll follow established procedures for recommending, troubleshooting and installing mobile electronics specific to each vehicle.
You’ll also share automotive technology advice, best practices and recommendations with clients and other employees.
Internally, this role is known as an Autotech Agent.
What you’ll do
* Install standard mobile electronic solutions including T-harness remote starts, speakers, dash cameras, backup cameras, amplifiers and in-dash units
* Verify vehicle make and model and communicate any compatibility concerns prior to installation
* Use provided guides to identify compatible mobile electronic products and complete installation projects
* Provide a high level of customer service
* Acquire and maintain required certifications
Basic qualifications
* Current, valid driver’s license
* Have and maintain a driving record that meets Best Buy’s safety standards (e.g.
minimal number of violations/accidents)
Preferred qualifications
* Prior experience installing car electronics
* Prior retail experience
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-04-25 08:33:44
Position Summary
The primary objective of the Support Service Technician for MDT revolves around delivering technical support to our valued external and internal customers through various channels, including telephone, email, and remote access. By diligently following established procedures and policies, developing new processes where needed, maintaining accurate documentation, collaborating with technical teams, and working closely with the Sales staff, the Support Service Technician plays a vital role in ensuring smooth operations, effective communication, and exceptional customer service within the organization.
Key Accountabilities
* Provide technical support to our customers through telephone, email, and remote access.
* Troubleshoot and guide customers in resolving technical issues remotely, ensuring efficient and effective problem-solving.
* Provides internal support to NexTier colleagues or other teams with on-site service, commissioning, and installation tasks, sharing their expertise and knowledge to ensure successful project execution.
* The technician supports the production staff by assisting with final quality control (QC) processes with inspections, verifying product functionality, and troubleshooting any issues identified during the QC phase.
* Manages accounts, contacts, cases, activities, and RMAs within the CRM (Customer Relations Manager) system.
* Perform thorough assessments of the returned products, diagnosing problems, determining the appropriate course of action, and carrying out repairs or replacements as needed.
* Take customer service calls for general company inquiries, parts & service quote requests.
* Reviews and understands impact KPI data - CSAT, Service Level, Abandon, Missed, and Case Age: The technician analyzes and comprehends key performance indicator (KPI) data related to customer service.
They review metrics such as customer satisfaction (CSAT), service level, call abandon rate, missed calls, and case age.
Required Knowledge, Skills, and Abilities
* Strong computer literacy and navigation skills with various software programs including MS365, MS Office, and CRM systems.
* Customer service skills including handling issues remotely and in person.
* Knowledge of oil and gas well completions, focusing on hydraulic fracturing.
* Computer programming background would be an asset (C#, C++, JSON, REST JAVA)
* Ability to follow General Assembly drawings.
* Ability to read and understand schematics and electrical documents.
* Mechanically inclined and able to troubleshoot and solve problems.
* Electrical/electronic background would be an asset.
* Motivated self-starter who can manage their time effectively.
Required Education
* A G.E.D.
or H.S.
Diploma is required.
* A diploma or certification in Electronics Technologies is preferred.
Required Work Experience
* 2 years of experience in a Hydraulic Fract...
....Read more...
Type: Permanent Location: Edmonton, CA-AB
Salary / Rate: Not Specified
Posted: 2024-04-23 08:10:06
As a Car Electronics Installer, you’ll lend your technical talents to installing new technology into customers’ vehicles.
In this role, you’ll follow established procedures for recommending, troubleshooting and installing mobile electronics specific to each vehicle.
You’ll also share automotive technology advice, best practices and recommendations with clients and other employees.
Internally, this role is known as an Autotech Agent.
What you’ll do
* Install standard mobile electronic solutions including T-harness remote starts, speakers, dash cameras, backup cameras, amplifiers and in-dash units
* Verify vehicle make and model and communicate any compatibility concerns prior to installation
* Use provided guides to identify compatible mobile electronic products and complete installation projects
* Provide a high level of customer service
* Acquire and maintain required certifications
Basic qualifications
* Current, valid driver’s license
* Have and maintain a driving record that meets Best Buy’s safety standards (e.g.
minimal number of violations/accidents)
Preferred qualifications
* Prior experience installing car electronics
* Prior retail experience
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Boynton Beach, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-22 07:59:29
