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PRIMARY FUNCTION :
This position provides major support for the service department through promoting customer satisfaction, direct customer contact responsibilities, quoting of major jobs, directly supervising field service technicians, and performing some administrative operational responsibilities.
Bilingual skills preferred (English/Spanish)
ESSENTIAL DUTIES:
Customer Service - Percent of Time Spent = 50%
* Accepts and coordinates customer inquiries and requests (phone, walk-in or mail) for machine repair/service.
* Establishes job priorities and schedules daily job assignments for each Field Technician.
* Manages or resolves customer's machine service complaints and problems to the best customer satisfaction level possible.
* Provides customer service, pricing quotes and machine service completion and delivery schedule information.
* Daily monitors machine repair schedule and immediately contacts customer with any schedule updates, modifications or whenever any additional repair is needed.
(Work in process).
* Coordinates job repair priorities and assigns daily job assignments.
* Serves as a liaison between Service Manager, other departments and branches such as shop, parts department, machine transportation, and Specialization shop.
Administrative - Percent of Time Spent = 20 %
* Opens, maintains and closes work orders (i.e.
look up customer account job and component codes, warranty status, enter into mainframe).
Administer credit and COD collection per Company Policy.
* Issues, extends and enters purchase orders.
* Prepares correspondence, quotes, records, reports, etc.
* Periodically prepares reports and memos
Supervision - Percent of Time Spent = 30%
* Supervises and dispatches Field Service personnel to ensure accuracy, quality and profitability.
* Prepares and conducts associate performance reviews for direct reports.
* Ensures all Safety guidelines and policies are adhered to.
MINIMUM REQUIREMENTS :
Education:
An associate's degree with five years of service industry experience with three years of supervisory or lead experience.
Or an equivalent combination of education and experience may be considered.
Work Experience:
Basic mechanical and product knowledge is desirable.
Physical:
Must be able to work for long periods while seated.
Must have ability to clearly communicate with customers on the phone or in person.
Good customer relations skills are required.
Must have basic PC experience with keyboarding and word processing software (preferably Microsoft).Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:33
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Urology Associates, P.C.
(Hendersonville / Gallatin) TN, has an immediate opening for a Clinical Assistant to join their care team! The Clinical Assistant (a non-exempt position) is responsible for the clinical functions of the Care Team, working in conjunction with the Provider and the Care Coordinator to provide an efficient and high quality care experience for the patient.
Type: Permanent Location: Gallatin, US-TN
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:33
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PRIMARY FUNCTION:
This position will be responsible for opening Work Orders, adding Segments, and closing Work Orders.
This person will monitor e-mails, phone calls, and messages from all Construction branches to support the daily operations of the Service Departments.
Set procedures will be incorporated to provide Standardized Processes for all branches.
This person will also be cross-trained with Warranty Analysts and work closely in the same department.
ESSENTIAL DUTIES:
* Open, maintain, and close work orders for Service Operations.
Review and verify the following information:
+ Customer account
+ Component codes
+ Warranty status
+ PM
+ Standard Jobs
+ Service Letters
+ Contract / TM&R
+ Credit Check
+ Technical Information
+ SOS History
+ Transfers of parts/labor
+ Outside purchases
+ Documentation in WebXtender
+ Time Accuracy
* Codes approve and receive purchase orders.
Reviews outside purchases to work orders and PMs.
Maintains files.
* Process CAT Access invoices
* Closely monitor machine work orders and contact the service department with any modifications that are needed
* Code vendor invoices for payment
* Handle some customer credit and journal entries
* Preparation of reports and memos
* Coordinate work order information for the Warranty Department
* Travel to branch locations
* Logs time on the computer
* Updates computer records for vacation/sick/personal business leave on Ceridian Time Pro
* Receives and distributes mail
* Transmits information via facsimile, personal messenger, email, etc.
* Answers telephone and routes calls to appropriate personnel.
Ensures excellent customer relations by resolving telephone or direct requests, issues, or concerns
* Assists Manager and others with projects as needed
MINIMUM REQUIREMENTS:
Education:
High School diploma.
Work Experience:
Two years of working experience in a similar administrative-related position.
Physical :
Must be able to clearly communicate to others, especially in group facilitating and in writing.
Must be able to use a PC for long periods.
Other :
* Good verbal and composition skills.
Accounting knowledge.
Computer literate.
Technical aptitude.
* Must have experience developing reports, analyzing data, and using Power BI to create dashboards and deliver meaningful insights.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or di...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:32
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Primary Function The Truck Driver/ Demo is responsible for equipment delivery, customer support, and operational activities while ensuring safe, efficient, and professional service.
Essential Duties
Equipment Delivery and Transportation
* Deliver and retrieve rental, new, used, or other company equipment to and from customer locations in a safe, timely, and professional manner
* Operate delivery vehicles and trailers safely while following all applicable transportation regulations, permits, and documentation requirements
* Load, secure, transport, and unload equipment in accordance with company safety procedures and industry standards
* Maintain required transportation logs, delivery records, and other documentation accurately and timely
Equipment Handling and Documentation
* Inspect equipment before and after delivery to identify, document, and report damage, condition issues, or operational concerns
* Utilize electronic systems and company processes to complete delivery documentation and maintain accurate records
* Communicate delivery status, equipment concerns, and customer needs with internal teams and customers
Equipment Demonstration and Customer Support
* Provide equipment demonstrations and operational training to customers and employees on proper equipment use and safety procedures
* Assist customers with basic operational questions and provide support to ensure successful equipment utilization
* Deliver exceptional customer service by maintaining a professional appearance, positive attitude, and customer-focused approach
Equipment and Vehicle Maintenance
* Perform routine inspections and preventative maintenance checks on delivery vehicles, trailers, and assigned equipment
* Identify maintenance needs and coordinate appropriate repairs or service to ensure safe and reliable operation
* Maintain clean, organized, and safe vehicles, trailers, and equipment in accordance with company standards
Safety and Operational Excellence
* Follow all company safety policies, procedures, and regulatory requirements while performing job responsibilities
* Promote a culture of safety, accountability, and professionalism with customers, coworkers, and business partners
* Support operational goals by completing assignments efficiently and adapting to changing business needs
Minimum Requirements
Education
High School diploma or GED; 2-year technical school graduate preferred.
Work Experience
* 2+ years' experience driving a class 8 vehicle.
* 1+ year experience delivering mobile equipment to industrial/construction sites.
Physical
* Pass and maintain bi-annual DOT physical and drug test.
* Ability to operate a truck, trailer, and/or other equipment.
* Able to bend, stoop, kneel, climb and lift.
* Able to routinely lift and carry up to 80 -140 pounds without aid or assistance.
* Able to see and hear to operate delivery vehicles a...
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Type: Permanent Location: Jacksonville, US-NC
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:31
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PRIMARY FUNCTION:
Assist the Used and Rental Equipment Manager in resourcing, inventory control, marketing and selling used equipment.
ESSENTIAL DUTIES:
* Market used equipment:
* Promote in territory sales by providing current information on inventory and pricing.
* Assist with marketing and business development with website and promoting used units.
* Locate used equipment necessary for the sales force.
* Assist in and help maintain accurate records on our equipment inventory.
* Assist in managing inventory to maximize return on assets:
* determine which units/configurations to stock
* determine condition/repairs necessary for each unit
* maintain inventory in a clean, neat presentable order.
* Follow machine deliveries to ensure machines are delivered as promised
* Maintain accurate records on used equipment inventory and sales.
* Assist in appraising potential trades and establishing values.
* Work with outside sales reps to help qualify customer needs, and close where possible.
* Proactively communicates company offers relative to assigned database via telephone, email and other means.
* Accountable for CRM (customer relationship management) with retail customers as per defined database and to update sales data and lease end data.
* Main point of contact for all lease end activities, with sales representative, customer and Hyster Yale Group
MINIMUM REQUIREMENTS:
Education :
4-year college degree or technical / business college degree in business with four years similar work experience
Work Experience :
See above
Physical :
Position requires commuting to customer locations.
Other :
Requires individual to meet timely and accurate month-end deadlines; Requires excellent communications with customers and interdepartmental associates with any inquiries or rental equipment concerns; PC skills with exposure to internet software, and intermediate skills with Excel; Equipment sales experience is a plus.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:31
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We are looking for someone who is outgoing and enjoys interacting with people on a daily basis.
Our Rental Coordinator in Helena, MT is responsible for assisting customers with their parts, service, equipment rental, and training needs.
About the position:
* Customers are taken care of in person or over the phone.
With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met.
* This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment.
* Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.
* This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication.
* Promote and adhere to strict safety standards.
* Practices our Company Values.
Qualifications and experience:
* Strong communications skills in person and over the phone.
* This position requires someone who can work in a fast paced environment at times and be able to multitask.
* Demonstrate organizational skills and attention to detail.
* Strong PC skills are required with experience with Microsoft Office, DBS, construction equipment knowledge, and knowledge of general office equipment.
* High school diploma to equivalent necessary.
* Valid state driver’s license.
* Strong work ethic.
Employee Benefits:
* Retirement: 401k w/ Company Match and Profit Sharing
* Paid Time Off: Paid Vacation, Holiday & Sick Leave
* Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
* Vision Insurance: VSP Vision Insurance
* Insurance: Company Paid Life, AD&D & Disability Insurance
* Guidance Resources: Employee Assistance Program
* Rewards: Quarterly Employee Recognition Cash Program
* Discounts: CAT Products, Rental/Sales Discounts
* Financial Access: Credit Union Membership is available
* Growth/Stability: Career Growth Opportunities within a 4th Generation Family-owned Company for over 96 years
* Tenure: Seniority Bonus, starting at 5+ years
* Talent Referral Program: Employee Referral Bonus
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska.
Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since...
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Type: Permanent Location: Helena, US-MT
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:30
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Role Summary The Sr.
Owner Relations Manager is the hands-on main contact for a dedicated portfolio of vacation rental units, handling day-to-day operations, owner issues and escalations, and serving as their single point of contact for everything from revenue performance to property care.
Beyond their own portfolio, the Sr.
ORM helps train and mentor teammates and holds partner teams accountable on the owners behalf.
Owner Relations is a trust function.
The best ORMs earn trust through communication, accountability, and partnership.
They serve as trusted stewards of the owner relationship, strengthen owner confidence, and drive meaningful outcomes.
Who Thrives Here People who thrive in this role are naturally curious, relationship-driven, and eager to learn energized by building trust, solving problems, helping owners succeed, and steady in the face of challenges and difficult conversations.
The strengths that make that possible: Ownership mentality you hold yourself accountable for outcomes, not just effort.
Financial and revenue acumen you can explain a statement, a rate strategy, and market dynamics without losing an owners confidence.
Adaptability you shift your communication style fluidly across different owner personalities.
Strong written and verbal communication your words build trust, not confusion.
Cross-functional accountability you hold partners to standards and advocate for your owners.
Leadership and mentorship you help develop teammates and step up when leadership is out.
Competitive, results-driven mindset youre motivated by retention and long-term relationships.
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Type: Permanent Location: Galveston, US-TX
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:21
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Role Summary The Sr.
Owner Relations Manager is the hands-on main contact for a dedicated portfolio of vacation rental units, handling day-to-day operations, owner issues and escalations, and serving as their single point of contact for everything from revenue performance to property care.
Beyond their own portfolio, the Sr.
ORM helps train and mentor teammates and holds partner teams accountable on the owners behalf.
Owner Relations is a trust function.
The best ORMs earn trust through communication, accountability, and partnership.
They serve as trusted stewards of the owner relationship, strengthen owner confidence, and drive meaningful outcomes.
Who Thrives Here People who thrive in this role are naturally curious, relationship-driven, and eager to learn energized by building trust, solving problems, helping owners succeed, and steady in the face of challenges and difficult conversations.
The strengths that make that possible: Ownership mentality you hold yourself accountable for outcomes, not just effort.
Financial and revenue acumen you can explain a statement, a rate strategy, and market dynamics without losing an owners confidence.
Adaptability you shift your communication style fluidly across different owner personalities.
Strong written and verbal communication your words build trust, not confusion.
Cross-functional accountability you hold partners to standards and advocate for your owners.
Leadership and mentorship you help develop teammates and step up when leadership is out.
Competitive, results-driven mindset youre motivated by retention and long-term relationships.
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Type: Permanent Location: Scottsdale, US-AZ
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:18
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Job Overview We are looking for a fast paced, detail-oriented property inspector to join The Cohost Company! In this role, you will evaluate properties for compliance with company standards.
You will check commonly used items like TV controllers, drawers, door handles, and faucets to ensure they are functioning properly.
You will also check to ensure the property has all items promised to guests by our company.
You may be required to perform minor maintenance service in the event that you determine attention is needed during your inspection.
You will communicate large maintenance repairs, and other important findings, to the respective departments upon completion of your inspection.
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Type: Permanent Location: Yucca Valley, US-CA
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:14
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Front Desk Agent / Guest Services Agent Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a friendly, professional, and service-oriented Front Desk Agent / Guest Services Agent to join our hotel team.
This role is responsible for creating exceptional first and last impressions for our guests by delivering outstanding customer service through check-in, stay, and check-out experience.
The ideal candidate enjoys interacting with people, solving problems, and working in a fast-paced environment while maintaining a welcoming and professional atmosphere.
What You Will Be Doing: As a Front Desk Agent, you will be the face of the hotel and play a key role in ensuring exceptional guest experience while supporting daily Front Office operations.
Responsibilities include: Welcome guests with a friendly and professional attitude while completing efficient check-in and check-out procedures.
Process reservations, modifications, and cancellations according to hotel, brand, and company standards.
Maintain knowledge of room types, rates, packages, promotions, and availability.
Utilize suggestive selling techniques and participate in hotel programs to maximize room revenue and guest satisfaction.
Accurately collect payments, post charges, process credit card transactions, and follow all cash handling procedures.
Promote and enroll eligible guests into hotel loyalty and rewards programs.
Respond to guest questions regarding hotel services, amenities, local attractions, dining options, and transportation.
Resolve guest concerns and service challenges promptly while escalating issues when appropriate.
Communicate effectively with housekeeping, maintenance, and other hotel departments to ensure guest needs are met.
Maintain accurate front office records, shift reports, logs, and guest information.
Complete daily Front Desk procedures including shift checklists, room status reviews, housekeeping communication, and report verification.
Handle guest mail, packages, messages, and special requests according to hotel procedures.
Maintain a clean, organized, and professional Front Desk and lobby area.
Understand emergency procedures and assist during emergency situations as necessary.
Follow all hotel safety policies, security procedures, and standard operating procedures.
Complete additional assignments and projects as requested by hotel leadership.
What You Bring: Previous customer service, hospitality, hotel, retail, or related experience preferred but not required.
High school diploma or equivalent preferred.
Strong communication, interpersonal, and problem-solving skills.
Ability to provide exceptional guest service while maintaining professionalism in a fast-paced environment.
Basic computer skills and ability to learn hotel Property Management Systems (PMS).
Experience handling cash, credit card transactions, and maintaining accurate records preferred.
Ability to prioritize tasks, multitask, and adapt to changing guest and business needs.
Abili...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:09
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Housekeeper / Room Attendant Start Your Journey with Midas Hospitality At Midas Hospitality, our purpose is simple: we make room for peoples dreams.
We are a nationally recognized hotel management, development, construction, and investment firm with a people-first culture and a commitment to exceptional guest experiences.
Midas Hospitality is seeking a dependable and detail-oriented Housekeeper / Room Attendant to join our team.
This important role helps create a welcoming and comfortable experience for every guest by ensuring guest rooms and hotel areas are clean, organized, and maintained to brand standards.
If you take pride in your work, enjoy being active throughout your day, and have a passion for hospitality and guest service, we invite you to apply.
Key Responsibilities As a Housekeeper / Room Attendant, you will help maintain the cleanliness, comfort, and presentation of guest rooms and assigned hotel areas.
Clean and prepare guest rooms according to hotel and brand standards, including making beds, changing linens, cleaning bathrooms, dusting, vacuuming, and replenishing towels and guest amenities.Perform deep cleaning tasks as assigned.Maintain housekeeping carts and ensure supplies, linens, and cleaning products are properly stocked and organized.Remove trash and recyclables from guest rooms, hallways, and designated areas.Provide friendly and professional assistance to guests and respond to requests in a timely manner.Report guest concerns or service issues to leadership to ensure a positive guest experience.Notify maintenance staff of any equipment issues, damage, or repair needs within guest rooms or public spaces.Follow lost and found procedures and maintain guest privacy and security.Identify and report unsafe conditions, suspicious activity, or potential hazards.Use cleaning supplies and equipment safely and efficiently.Follow all hotel safety policies, procedures, and operational standards.Support additional housekeeping duties and special projects as assigned.
Qualifications A positive attitude and strong commitment to guest service.Ability to work independently and as part of a team.Strong attention to detail and ability to maintain high cleanliness standards.Excellent time management and organizational skills.Ability to follow instructions and communicate effectively with guests and coworkers.Willingness to learn and consistently maintain hotel and brand standards.Preferred: Previous hotel housekeeping or cleaning experience.
Physical Requirements: This position requires frequent standing, walking, bending, reaching, lifting, pushing, and pulling throughout the workday.
Candidates should be able to lift and move up to 40 pounds with or without reasonable accommodation.
Work is primarily performed indoors within a hotel environment but may occasionally require movement throughout the property About Midas Hospitality Founded in 2006, Midas Hospitality has grown into a leading hotel development and management company with mo...
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Type: Permanent Location: Bridgeton, US-MO
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:06
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Van Driver/Shuttle Guest Transportation & Hotel Support Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dependable, safety-focused, and guest-oriented Van Driver/Shuttle associate to provide transportation services for hotel guests and support daily hotel operations.
This role is responsible for safely transporting guests to and from designated destinations, assisting with luggage, maintaining the hotel vehicle, and delivering warm, professional service at every interaction.
The ideal candidate has an excellent driving record, strong guest service skills, and the ability to represent the hotel with professionalism while supporting front desk, housekeeping, maintenance, and public area needs assigned.
What You Will Be Doing: As a Van Driver/Shuttle associate, you will help create a positive guest experience by providing safe, reliable transportation and assisting with hotel support tasks that keep operations running smoothly.
Responsibilities include: Safely transport guests to and from the airport, hotel, and other assigned destinations while following all traffic laws and hotel safety procedures.Assist guests with loading and unloading luggage, packages, and shuttle doors in a courteous and professional manner.Provide guests with directions, local information, hotel details, and general assistance as needed.Respond to guest questions, concerns, and service needs with hospitality, urgency, and professionalism.Communicate guest feedback, issues, or complaints to management to support timely resolution and outstanding guest service.Refuel, inspect, clean, and help maintain the hotel vehicle daily, including reporting mechanical concerns or safety issues.Maintain cleanliness of the parking lot, shuttle area, and public areas during downtime, including removing trash and recycling as needed.Report lost and found items, suspicious activity, hazardous conditions, and maintenance concerns to management promptly.Support the front desk, housekeeping, and maintenance teams as needed to ensure smooth hotel operations.Complete special assignments and projects as requested by hotel leadership.Perform all duties in accordance with standard operating procedures and in a safe, accident-free manner.
What You Bring: High school diploma or equivalent experience preferred.Excellent driving record as verified by a Motor Vehicle Report.Valid drivers license and ability to safely operate hotel vehicles, vans, limousines, or automobiles as required.Knowledge of hotel services, local attractions, area events, and guest transportation needs preferred.Ability to communicate clearly and professionally with guests, associates, and hotel leadership.Ability to read and interpret safety rules, operating instructions, maintenance procedures, and standard operating procedures.Basic math skills, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.Ability to solve practical problems and follow writte...
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Type: Permanent Location: Steamboat Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-11-13 09:06:02
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Housekeeper / Room Attendant Start Your Journey with Midas Hospitality At Midas Hospitality, our purpose is simple: we make room for peoples dreams.
We are a nationally recognized hotel management, development, construction, and investment firm with a people-first culture and a commitment to exceptional guest experiences.
Midas Hospitality is seeking a dependable and detail-oriented Housekeeper / Room Attendant to join our team.
This important role helps create a welcoming and comfortable experience for every guest by ensuring guest rooms and hotel areas are clean, organized, and maintained to brand standards.
If you take pride in your work, enjoy being active throughout your day, and have a passion for hospitality and guest service, we invite you to apply.
Key Responsibilities As a Housekeeper / Room Attendant, you will help maintain the cleanliness, comfort, and presentation of guest rooms and assigned hotel areas.
Clean and prepare guest rooms according to hotel and brand standards, including making beds, changing linens, cleaning bathrooms, dusting, vacuuming, and replenishing towels and guest amenities.Perform deep cleaning tasks as assigned.Maintain housekeeping carts and ensure supplies, linens, and cleaning products are properly stocked and organized.Remove trash and recyclables from guest rooms, hallways, and designated areas.Provide friendly and professional assistance to guests and respond to requests in a timely manner.Report guest concerns or service issues to leadership to ensure a positive guest experience.Notify maintenance staff of any equipment issues, damage, or repair needs within guest rooms or public spaces.Follow lost and found procedures and maintain guest privacy and security.Identify and report unsafe conditions, suspicious activity, or potential hazards.Use cleaning supplies and equipment safely and efficiently.Follow all hotel safety policies, procedures, and operational standards.Support additional housekeeping duties and special projects as assigned.
Qualifications A positive attitude and strong commitment to guest service.Ability to work independently and as part of a team.Strong attention to detail and ability to maintain high cleanliness standards.Excellent time management and organizational skills.Ability to follow instructions and communicate effectively with guests and coworkers.Willingness to learn and consistently maintain hotel and brand standards.Preferred: Previous hotel housekeeping or cleaning experience.
Physical Requirements: This position requires frequent standing, walking, bending, reaching, lifting, pushing, and pulling throughout the workday.
Candidates should be able to lift and move up to 40 pounds with or without reasonable accommodation.
Work is primarily performed indoors within a hotel environment but may occasionally require movement throughout the property About Midas Hospitality Founded in 2006, Midas Hospitality has grown into a leading hotel development and management company with mo...
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Type: Permanent Location: Saint Peters, US-MO
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:57
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Cook Hotel Food & Beverage Operations Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dependable, detail-oriented Cook to support our Food & Beverage team.
This role is responsible for preparing, seasoning, and cooking food for guests and hotel dining operations while maintaining quality, presentation, safety, and sanitation standards.
The ideal candidate enjoys working in a fast-paced kitchen environment, takes pride in preparing food accurately and safely, and contributes to a clean, organized, and guest-focused operation.
What You Will Be Doing: As a Cook, you will prepare food for hotel guests, meetings, functions, and dining outlets while following recipes, menu specifications, service standards, and company/franchise requirements.
Responsibilities include: What You Bring: Ability to perform essential kitchen duties safely, accurately, and consistently.Basic knowledge of food preparation, cooking methods, portioning, and kitchen sanitation preferred.Ability to read and follow recipes, safety rules, operating instructions, and procedure manuals.Ability to complete routine reports or correspondence when needed.Ability to communicate effectively with guests, associates, and leaders.Ability to add, subtract, multiply, and divide using whole numbers, fractions, decimals, American money, weights, volume, and distance.Ability to apply common sense understanding to carry out simple instructions and work with standardized situations.Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.Ability to work a flexible schedule based on hotel and Food & Beverage needs.
Physical Requirements: This position requires regular standing and walking; use of hands to handle objects, tools, and controls; and occasional reaching, climbing, balancing, stooping, kneeling, crouching, crawling, talking, and hearing.
The associate must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Review menus and forecasting sheets to estimate food needs and retrieve required items from storage.Prepare soups, salads, gravies, sauces, desserts, casseroles, breads, rolls, pastries, meats, fish, vegetables, and other menu items according to recipes and standards.Operate ovens, broilers, grills, roasters, steam kettles, and other kitchen equipment safely and effectively.Measure, mix, bake, roast, broil, steam, cut, trim, season, and plate food items to meet menu specifications.Observe and test food for proper doneness, quality, flavor, and presentation.Wash, peel, cut, and shred fruits and vegetables for preparation and service.Maintain a well-stocked cook line with food, plates, utensils, and supplies needed for service.Ensure proper portions are used and food is arranged neatly ac...
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Type: Permanent Location: Steamboat Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:53
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Night Auditor Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dependable, detail-oriented, and guest-focused Night Auditor to join our Front Office team.
This overnight position plays a critical role in ensuring exceptional guest experiences while accurately completing daily financial audits, balancing hotel transactions, and preparing the property for the next business day.
The ideal candidate enjoys working independently, has strong attention to detail, and can provide professional guest service while managing overnight hotel operations.
What You Will Be Doing: As a Night Auditor, you will be responsible for delivering excellent guest service during overnight hours while completing the hotels nightly audit and financial reconciliation processes.
Responsibilities include: Welcome guests with a friendly and professional attitude while completing efficient check-in and check-out procedures.Process reservations, modifications, and cancellations according to hotel, brand, and company standards.Maintain knowledge of room availability, rates, packages, promotions, and hotel services.Utilize upselling techniques and hotel programs to maximize room revenue and enhance the guest experience.Accurately collect payments, process credit card transactions, post charges, and follow all cash handling procedures.Promote and enroll eligible guests into hotel loyalty and rewards programs.Respond to guest questions regarding hotel amenities, local attractions, transportation, and services.Resolve guest concerns professionally and escalate issues when necessary to ensure guest satisfaction.Complete the nightly audit process by balancing Front Office transactions, Food & Beverage transactions, guest accounts, and daily financial reports.Reconcile cash, receipts, credit transactions, and miscellaneous reports to ensure accuracy and safeguard company assets.Close out the business day in Front Office and Food & Beverage systems and generate required financial reports for hotel leadership.Review Front Office logs, room status reports, and housekeeping information to prepare for the following days operations.Maintain accurate records of guest communications, packages, messages, and overnight activity.Ensure the Front Desk and lobby areas remain clean, organized, and professional.Monitor hotel safety and security, understand emergency procedures, and assist during emergency situations when needed.Communicate maintenance concerns, guest issues, and important updates to the appropriate hotel departments.Follow all company policies, safety procedures, and standard operating procedures.Complete additional projects and assignments as requested by hotel leadership.
What You Bring: Previous hotel Front Desk, Night Audit, customer service, accounting, cashiering, or related experience preferred but not required.High school diploma or equivalent preferred.Strong attention to detail and accuracy when handling financial transactions and reports.Basic math...
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Type: Permanent Location: Steamboat Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:52
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Night Auditor Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dependable, detail-oriented, and guest-focused Night Auditor to join our Front Office team.
This overnight position plays a critical role in ensuring exceptional guest experiences while accurately completing daily financial audits, balancing hotel transactions, and preparing the property for the next business day.
The ideal candidate enjoys working independently, has strong attention to detail, and can provide professional guest service while managing overnight hotel operations.
What You Will Be Doing: As a Night Auditor, you will be responsible for delivering excellent guest service during overnight hours while completing the hotels nightly audit and financial reconciliation processes.
Responsibilities include: Welcome guests with a friendly and professional attitude while completing efficient check-in and check-out procedures.Process reservations, modifications, and cancellations according to hotel, brand, and company standards.Maintain knowledge of room availability, rates, packages, promotions, and hotel services.Utilize upselling techniques and hotel programs to maximize room revenue and enhance the guest experience.Accurately collect payments, process credit card transactions, post charges, and follow all cash handling procedures.Promote and enroll eligible guests into hotel loyalty and rewards programs.Respond to guest questions regarding hotel amenities, local attractions, transportation, and services.Resolve guest concerns professionally and escalate issues when necessary to ensure guest satisfaction.Complete the nightly audit process by balancing Front Office transactions, Food & Beverage transactions, guest accounts, and daily financial reports.Reconcile cash, receipts, credit transactions, and miscellaneous reports to ensure accuracy and safeguard company assets.Close out the business day in Front Office and Food & Beverage systems and generate required financial reports for hotel leadership.Review Front Office logs, room status reports, and housekeeping information to prepare for the following days operations.Maintain accurate records of guest communications, packages, messages, and overnight activity.Ensure the Front Desk and lobby areas remain clean, organized, and professional.Monitor hotel safety and security, understand emergency procedures, and assist during emergency situations when needed.Communicate maintenance concerns, guest issues, and important updates to the appropriate hotel departments.Follow all company policies, safety procedures, and standard operating procedures.Complete additional projects and assignments as requested by hotel leadership.
What You Bring: Previous hotel Front Desk, Night Audit, customer service, accounting, cashiering, or related experience preferred but not required.High school diploma or equivalent preferred.Strong attention to detail and accuracy when handling financial transactions and reports.Basic math...
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Type: Permanent Location: Kingdom City, US-MO
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:52
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Front Desk Agent / Guest Services Agent Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a friendly, professional, and service-oriented Front Desk Agent / Guest Services Agent to join our hotel team.
This role is responsible for creating exceptional first and last impressions for our guests by delivering outstanding customer service through check-in, stay, and check-out experience.
The ideal candidate enjoys interacting with people, solving problems, and working in a fast-paced environment while maintaining a welcoming and professional atmosphere.
What You Will Be Doing: As a Front Desk Agent, you will be the face of the hotel and play a key role in ensuring exceptional guest experience while supporting daily Front Office operations.
Responsibilities include: Welcome guests with a friendly and professional attitude while completing efficient check-in and check-out procedures.Process reservations, modifications, and cancellations according to hotel, brand, and company standards.Maintain knowledge of room types, rates, packages, promotions, and availability.Utilize suggestive selling techniques and participate in hotel programs to maximize room revenue and guest satisfaction.Accurately collect payments, post charges, process credit card transactions, and follow all cash handling procedures.Promote and enroll eligible guests into hotel loyalty and rewards programs.Respond to guest questions regarding hotel services, amenities, local attractions, dining options, and transportation.Resolve guest concerns and service challenges promptly while escalating issues when appropriate.Communicate effectively with housekeeping, maintenance, and other hotel departments to ensure guest needs are met.Maintain accurate front office records, shift reports, logs, and guest information.Complete daily Front Desk procedures including shift checklists, room status reviews, housekeeping communication, and report verification.Handle guest mail, packages, messages, and special requests according to hotel procedures.Maintain a clean, organized, and professional Front Desk and lobby area.Understand emergency procedures and assist during emergency situations as necessary.Follow all hotel safety policies, security procedures, and standard operating procedures.Complete additional assignments and projects as requested by hotel leadership.
What You Bring: Previous customer service, hospitality, hotel, retail, or related experience preferred but not required.High school diploma or equivalent preferred.Strong communication, interpersonal, and problem-solving skills.Ability to provide exceptional guest service while maintaining professionalism in a fast-paced environment.Basic computer skills and ability to learn hotel Property Management Systems (PMS).Experience handling cash, credit card transactions, and maintaining accurate records preferred.Ability to prioritize tasks, multitask, and adapt to changing guest and business needs.Ability to work a flexible ...
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Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:51
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Front Desk Agent / Guest Services Agent Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a friendly, professional, and service-oriented Front Desk Agent / Guest Services Agent to join our hotel team.
This role is responsible for creating exceptional first and last impressions for our guests by delivering outstanding customer service through check-in, stay, and check-out experience.
The ideal candidate enjoys interacting with people, solving problems, and working in a fast-paced environment while maintaining a welcoming and professional atmosphere.
What You Will Be Doing: As a Front Desk Agent, you will be the face of the hotel and play a key role in ensuring exceptional guest experience while supporting daily Front Office operations.
Responsibilities include: Welcome guests with a friendly and professional attitude while completing efficient check-in and check-out procedures.Process reservations, modifications, and cancellations according to hotel, brand, and company standards.Maintain knowledge of room types, rates, packages, promotions, and availability.Utilize suggestive selling techniques and participate in hotel programs to maximize room revenue and guest satisfaction.Accurately collect payments, post charges, process credit card transactions, and follow all cash handling procedures.Promote and enroll eligible guests into hotel loyalty and rewards programs.Respond to guest questions regarding hotel services, amenities, local attractions, dining options, and transportation.Resolve guest concerns and service challenges promptly while escalating issues when appropriate.Communicate effectively with housekeeping, maintenance, and other hotel departments to ensure guest needs are met.Maintain accurate front office records, shift reports, logs, and guest information.Complete daily Front Desk procedures including shift checklists, room status reviews, housekeeping communication, and report verification.Handle guest mail, packages, messages, and special requests according to hotel procedures.Maintain a clean, organized, and professional Front Desk and lobby area.Understand emergency procedures and assist during emergency situations as necessary.Follow all hotel safety policies, security procedures, and standard operating procedures.Complete additional assignments and projects as requested by hotel leadership.
What You Bring: Previous customer service, hospitality, hotel, retail, or related experience preferred but not required.High school diploma or equivalent preferred.Strong communication, interpersonal, and problem-solving skills.Ability to provide exceptional guest service while maintaining professionalism in a fast-paced environment.Basic computer skills and ability to learn hotel Property Management Systems (PMS).Experience handling cash, credit card transactions, and maintaining accurate records preferred.Ability to prioritize tasks, multitask, and adapt to changing guest and business needs.Ability to work a flexible ...
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Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:50
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Restaurant Server Hotel Food & Beverage Service Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an energetic, guest-focused, and service-driven Restaurant Server to join our Food & Beverage team.
This role plays an important part in creating memorable dining experiences by providing welcoming, knowledgeable, and attentive service to every guest.
The ideal candidate enjoys interacting with people during the AM shift (5:30am - 11:30am), works well in a fast-paced environment, and takes pride in delivering exceptional hospitality.
What You Will Be Doing: As a Restaurant Server, you will provide high-quality food and beverage service while ensuring guests receive a positive and enjoyable dining experience.
Responsibilities include: Greeting guests promptly and create a welcoming and friendly dining experience.
Present menus, explain food and beverage offerings, and answer guest questions regarding ingredients, preparation methods, and recommendations.
Take accurate food and beverage orders and enter them into the Point of Sale (POS) system.
Deliver food and beverages promptly while ensuring accuracy, quality, and presentation standards.
Monitor guest satisfaction throughout the dining experience and respond quickly to requests or concerns.
Utilize suggestive selling and upselling techniques to enhance the guest experience and support restaurant revenue goals.
Prepare and process guest checks, handle cash and credit card transactions, and follow all payment procedures.
Maintain cleanliness and organization of tables, dining areas, service stations, and equipment.
Complete opening, closing, and side-work duties according to restaurant standards.
Follow all food safety, sanitation, alcohol service, and health department regulations.
Work collaboratively with kitchen associates, bartenders, hosts, and other team members to ensure smooth operations.
Maintain knowledge of daily specials, promotions, menu updates, and hotel offerings.
Support banquets, catering, or special event service as needed.
Assist with additional responsibilities and projects assigned by restaurant or hotel leadership.
What You Bring: Previous restaurant, food service, hospitality, or customer service experience preferred but not required.
Strong communication and interpersonal skills with the ability to create positive guest interactions.
Knowledge of food and beverage service standards, POS systems, and cash handling procedures preferred.
Ability to multitask and remain organized in a fast-paced environment.
Strong attention to detail and commitment to service excellence.
Ability to work effectively as part of a team.
Alcohol service certification or food handler certification preferred where required by local or state regulations.
Ability to work a flexible schedule including mornings, evenings, weekends, holidays, and special events.
Physical Requirements: This position requires frequent standing, walking, bending, reaching, carrying trays, and repetiti...
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Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:50
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Housekeeper / Room Attendant Start Your Journey with Midas Hospitality At Midas Hospitality, our purpose is simple: we make room for peoples dreams.
We are a nationally recognized hotel management, development, construction, and investment firm with a people-first culture and a commitment to exceptional guest experiences.
Midas Hospitality is seeking a dependable and detail-oriented Housekeeper / Room Attendant to join our team.
This important role helps create a welcoming and comfortable experience for every guest by ensuring guest rooms and hotel areas are clean, organized, and maintained to brand standards.
If you take pride in your work, enjoy being active throughout your day, and have a passion for hospitality and guest service, we invite you to apply.
Key Responsibilities As a Housekeeper / Room Attendant, you will help maintain the cleanliness, comfort, and presentation of guest rooms and assigned hotel areas.
Clean and prepare guest rooms according to hotel and brand standards, including making beds, changing linens, cleaning bathrooms, dusting, vacuuming, and replenishing towels and guest amenities.Perform deep cleaning tasks as assigned.Maintain housekeeping carts and ensure supplies, linens, and cleaning products are properly stocked and organized.Remove trash and recyclables from guest rooms, hallways, and designated areas.Provide friendly and professional assistance to guests and respond to requests in a timely manner.Report guest concerns or service issues to leadership to ensure a positive guest experience.Notify maintenance staff of any equipment issues, damage, or repair needs within guest rooms or public spaces.Follow lost and found procedures and maintain guest privacy and security.Identify and report unsafe conditions, suspicious activity, or potential hazards.Use cleaning supplies and equipment safely and efficiently.Follow all hotel safety policies, procedures, and operational standards.Support additional housekeeping duties and special projects as assigned.
Qualifications A positive attitude and strong commitment to guest service.Ability to work independently and as part of a team.Strong attention to detail and ability to maintain high cleanliness standards.Excellent time management and organizational skills.Ability to follow instructions and communicate effectively with guests and coworkers.Willingness to learn and consistently maintain hotel and brand standards.Preferred: Previous hotel housekeeping or cleaning experience.
Physical Requirements: This position requires frequent standing, walking, bending, reaching, lifting, pushing, and pulling throughout the workday.
Candidates should be able to lift and move up to 40 pounds with or without reasonable accommodation.
Work is primarily performed indoors within a hotel environment but may occasionally require movement throughout the property About Midas Hospitality Founded in 2006, Midas Hospitality has grown into a nationally recognized hotel management, development, and...
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Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:49
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Night Auditor Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dependable, detail-oriented, and guest-focused Night Auditor to join our Front Office team.
This overnight position plays a critical role in ensuring exceptional guest experiences while accurately completing daily financial audits, balancing hotel transactions, and preparing the property for the next business day.
The ideal candidate enjoys working independently, has strong attention to detail, and can provide professional guest service while managing overnight hotel operations.
What You Will Be Doing: As a Night Auditor, you will be responsible for delivering excellent guest service during overnight hours while completing the hotels nightly audit and financial reconciliation processes.
Responsibilities include: Welcome guests with a friendly and professional attitude while completing efficient check-in and check-out procedures.Process reservations, modifications, and cancellations according to hotel, brand, and company standards.Maintain knowledge of room availability, rates, packages, promotions, and hotel services.Utilize upselling techniques and hotel programs to maximize room revenue and enhance the guest experience.Accurately collect payments, process credit card transactions, post charges, and follow all cash handling procedures.Promote and enroll eligible guests into hotel loyalty and rewards programs.Respond to guest questions regarding hotel amenities, local attractions, transportation, and services.Resolve guest concerns professionally and escalate issues when necessary to ensure guest satisfaction.Complete the nightly audit process by balancing Front Office transactions, Food & Beverage transactions, guest accounts, and daily financial reports.Reconcile cash, receipts, credit transactions, and miscellaneous reports to ensure accuracy and safeguard company assets.Close out the business day in Front Office and Food & Beverage systems and generate required financial reports for hotel leadership.Review Front Office logs, room status reports, and housekeeping information to prepare for the following days operations.Maintain accurate records of guest communications, packages, messages, and overnight activity.Ensure the Front Desk and lobby areas remain clean, organized, and professional.Monitor hotel safety and security, understand emergency procedures, and assist during emergency situations when needed.Communicate maintenance concerns, guest issues, and important updates to the appropriate hotel departments.Follow all company policies, safety procedures, and standard operating procedures.Complete additional projects and assignments as requested by hotel leadership.
What You Bring: Previous hotel Front Desk, Night Audit, customer service, accounting, cashiering, or related experience preferred but not required.High school diploma or equivalent preferred.Strong attention to detail and accuracy when handling financial transactions and reports.Basic math...
....Read more...
Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:48
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Restaurant Server Hotel Food & Beverage Service Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an energetic, guest-focused, and service-driven Restaurant Server to join our Food & Beverage team.
This role plays an important part in creating memorable dining experiences by providing welcoming, knowledgeable, and attentive service to every guest.
The ideal candidate enjoys interacting with people during the PM shift (4pm - 12am), works well in a fast-paced environment, and takes pride in delivering exceptional hospitality.
What You Will Be Doing: As a Restaurant Server, you will provide high-quality food and beverage service while ensuring guests receive a positive and enjoyable dining experience.
Responsibilities include: Greeting guests promptly and create a welcoming and friendly dining experience.
Present menus, explain food and beverage offerings, and answer guest questions regarding ingredients, preparation methods, and recommendations.
Take accurate food and beverage orders and enter them into the Point of Sale (POS) system.
Deliver food and beverages promptly while ensuring accuracy, quality, and presentation standards.
Monitor guest satisfaction throughout the dining experience and respond quickly to requests or concerns.
Utilize suggestive selling and upselling techniques to enhance the guest experience and support restaurant revenue goals.
Prepare and process guest checks, handle cash and credit card transactions, and follow all payment procedures.
Maintain cleanliness and organization of tables, dining areas, service stations, and equipment.
Complete opening, closing, and side-work duties according to restaurant standards.
Follow all food safety, sanitation, alcohol service, and health department regulations.
Work collaboratively with kitchen associates, bartenders, hosts, and other team members to ensure smooth operations.
Maintain knowledge of daily specials, promotions, menu updates, and hotel offerings.
Support banquets, catering, or special event service as needed.
Assist with additional responsibilities and projects assigned by restaurant or hotel leadership.
What You Bring: Previous restaurant, food service, hospitality, or customer service experience preferred but not required.
Strong communication and interpersonal skills with the ability to create positive guest interactions.
Knowledge of food and beverage service standards, POS systems, and cash handling procedures preferred.
Ability to multitask and remain organized in a fast-paced environment.
Strong attention to detail and commitment to service excellence.
Ability to work effectively as part of a team.
Alcohol service certification or food handler certification preferred where required by local or state regulations.
Ability to work a flexible schedule including mornings, evenings, weekends, holidays, and special events.
Physical Requirements: This position requires frequent standing, walking, bending, reaching, carrying trays, and repetitive use...
....Read more...
Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:48
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Your Job
The jobsite located in Carthage, TX has an opening for a Bolt-Up Fitter.
Our Team
Optimized Process Designs, LLC (OPD) is an engineering/construction company headquartered in Katy, TX with an expertise in the natural gas, natural gas liquids, and petrochemical industries.
OPD is part of the larger Koch Engineered Solutions (KES) organization which provides a variety of capabilities across many industries.
Originally incorporated in 1980, OPD has developed a strong reputation for honesty, integrity, and ability to successfully execute projects.
OPD has a key advantage in being able to supply construction services as well as engineering/procurement.
This enables clients to have a ''one stop shop'' for the overall project, providing increased efficiency and avoiding potential interface problems.
OPD's industry experience, flexibility, and personal attention have made us a preferred partner to our customers and our tight knit, highly productive, team atmosphere makes OPD a great place to work.
What You Will Do
Some core responsibilities for a Bolt Up Fitter include:
* Tighten and loosen bolts on flange connections per ISO drawings and work plan
* Assist with installation/removal of blinds as needed for pressure testing purposes
* Possess skilled knowledge of pipe fittings, bolts, valves, etc.
as required
* Assemble and secure pipes, tubes, fittings, and related equipment according to specifications
* Use impact wrenches, combination wrenches, and line up pins to install valves and piping spools
We expect all field employees to:
* Actively participate in a strong safety culture
* Recognize safety hazards and risks
* Participate in onsite safety meetings
* Follow OPD and client safety policies and procedures
* Be on time to the jobsite each day ready for work
* Display a positive attitude and be able to work in a team environment
* High attention to detail to avoid reworks and errors
Some physical demands of being a bolt-up fitter include:
* Capable of working in outdoor weather and environmental conditions including cold and hot weather
* Lifting and carrying awkward objects up to 60 pounds
* Standing for extended periods of time up to 12 hours per day
* Moving the entire body.
Considerable use of arms, legs, climbing, lifting, balancing, walking, stooping, crawling, twisting, reaching, and bending on a regular basis
* Must be able to work on elevated platforms and maintain balance when stepping on narrow platforms such as beams and pipes
* Must be able to perform these activities while wearing an approved full-body harness and lanyard
* Use hands to handle, control, and feel objects and/or tools
Who You Are (Basic Qualifications)
* At least 1.5 years of experience as a helper, bolt-up fitter, or boilermaker
* Must be willing and able to work shifts up to 12 hours per day and 7 das per week
* Must be willing and able to mee...
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Type: Permanent Location: Carthage, US-TX
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:47
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Customer Experience Associate St.
Cloud, MN About the Opportunity AtMicrobiologics, were on a mission to make the world a safer, healthier place through science and were looking for a Customer Experience Associate to help us uphold that mission.
In this role, you will be responsible for responding to customer inquiries, processing orders, and supporting customer-facing processes with accuracy and professionalism.
Working under guidance and supervision, the associate develops knowledge of company systems, policies, and procedures while contributing to a positive customer experience that fosters trust and loyalty.
What Youll Do Respond to customer inquiries by phone and email, providing timely and professional assistance.
Accurately process orders received through multiple platforms (email, website, ERP, EDI, and Workist), while maintaining complete and up-to-date customer records.
Support order management by reviewing customer purchase orders and product availability, creating invoices, and collaborating with Accounts Receivable on billing inquiries and issuing credits.
Assist in documenting and routing of customer inquiries and complaints, identifying appropriate resolutions and escalating complex issues to senior team members or leadership when needed.
With supervision, CX Associate 1 may handle specialized services such as customer order processing and billing.
Partner with colleagues across internal teams including Technical Support, Finance, IT, and Operationsto deliver a seamless customer experience, ensuring timely handling of customer requests and follow ups.
Contribute to compliance processes such as export license approvals and participate in user acceptance testing (UAT) for new IT tools or system enhancements.
Maintain awareness of current company policies, procedures, and best practices, ensuring all correspondence reflects the organizations customer-first focus.
Consistently demonstrate dependability, professionalism, and accuracy in day-to-day responsibilities, while actively developing skills to deliver customer experience excellence.
Collaborate with team members and leadership to achieve department goals and continuously improve the customer experience.
What Were Looking For Our goal is finding the right individual for our team we firmly believe that the right person is someone to invest in and invite to join our family.
Here is what we are looking for: Associates or bachelors degree in sales, business management or related degree preferred.
One to three years of previous related Customer Service experience preferred.
Familiarity with ERP, CRM, or order entry systems (e.g.
NetSuite, Salesforce) preferred.The ability to pass a background check and drug screening.
Who is Microbiologics? Were not your average biotech company were a team of scientists, engineers, and innovators driven by purpose and guided by values.
For over 50 years, weve been protecting global health by delivering high-quality biological control materials, assa...
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Type: Permanent Location: Saint Cloud, US-MN
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:47
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TYMETAL is seeking an energetic, mechanically inclined individual with electrical aptitude and a customer service focus to join our Technical Service Team.
If you thrive in a team-based environment where the customer always comes first and continuous improvement is required, you will want to consider this opportunity! Why You'll Want to Be Part of FMG: Our Employee Ownership culture is at the heart of everything we do.
As an employee-owner, your contributions directly impact the company's successand that success is shared among all of us.
Here are some other great benefits that we offer: Employee Stock Ownership Plan (ESOP): Youre not just an employeeyoure an owner.
Share in the growth and success of the company you help build!401(k) with Company Match: Save for your future, with additional company contributions.Generous Paid Time Off: Vacation, sick leave, and holidays.Tuition Reimbursement: Well cover 100% of your continuing education costsinvesting in your future.Comprehensive Health Benefits: Medical, dental, and vision insurance, plus an employer-funded HSA.Life & Disability Insurance: Fully paid by the Company.Collaborative, Employee-First Culture: Be part of a supportive team where your voice is heard and your efforts are valued.
Your role as a Technical Service Rep: Travel to customer sites as needed.
Travel, including overnight travel, could be required up to 50% of the time.Troubleshoot mechanical and electrical issues both in person and over the phone.Assist installers as they work to install our products in the field.Conduct field inspections of systems and develop reports for the customer.Provide quotes for parts and process orders as needed.Fulfill warranty claims and RMA requests using discretion to determine the most appropriate solution.Assist the Sales team to identify the most appropriate technical equipment for customers and ensure the accuracy of submittal information.Work with engineering to achieve product issue resolution and/or improvement.Provide a superior level of service to our customers, both in person and over the phone.
What Were Looking For: One to three years performing electrical and mechanical maintenance or a degree in a mechanical or electrical field required.Ability to read and interpret technical drawings and schematics.Ability to troubleshoot mechanical and electrical systems.Ability to handle multiple tasks with moderate supervision.Proficiency with computer applications, including MS Office, contact mgmt.
software and design/drafting software.Ability to perform physical labor outdoors, lifting and carrying weights of up to 75 lbs.Ability to operate a motor vehicle and travel up to 50% of the time.Prior experience with gate operators and access control systems preferred.
Who We Are: TYMETAL is a subsidiary company of Fort Miller Group, an employee-owned company.
We manufacture top-of-the-line security gates and related products for airports, industrial facilities, military bases, and more.
As the leadi...
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Type: Permanent Location: Greenwich, US-NY
Salary / Rate: Not Specified
Posted: 2026-11-13 09:05:46
