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Job title
Director of Operations
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.
The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Sagility has more than 25,000 employees across 5 countries.
The role of a Director Operations is to drive the overall business culture and operations of the department, including development, guidance and direction of the Call Center and Support Staff.
An experienced and well rounded “hands on” leader with a focus on driving optimal performance, P&L, client relationships, and continuous improvement initiatives.
Must be self directed, data oriented and able to deliver consistently on key performance metrics in a complex environment.
Job title:
Director of Operations
Job Description:
Education:
* BA/BS in Business Administration or related field or equivalent required
Experience:
* 5+ years experience in customer service, call center or related field, including directing multiple sites and clients.
Healthcare Industry experience required.
Mandatory Skills:
* Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
* Excellent presentation and client interaction skills.
* Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
* Ability to improve and/or transform teams processes across functions within the organization.
* Capacity to operate in a complex, global environment with ease and fluidity, while driving and influencing results.
* Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management.
* Strong operational and financial acumen, executive presence, and the ability to lead multiple locations.
* Strong business acumen with a broad understanding of fundamental business principles.
* Exhibit relevant and consistent leadership behaviors in team management, client communications and internal interactions with teams, peers and senior management.
Work effectively across a global matrix organization.
* Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is collaborative and inquisitive.
* Ability to solve problems using creativity, critical thinking, decisiveness, and leadership.
* Advanced customer focus and customer service skills.
* Sufficient schedule flexibility commitment to support a 24/7 Global company.
* Experience and willingness to delve into all levels of detail needed to accomplish the business goals.
* Strong fiscal acumen ...
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Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:22
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Summary:
The Account Manager - Account Development (AD) is responsible for managing the inbound interactions from customers in the AD segment.
As part of this, the AD Account Manager will be responsible for generating quotes, fielding and responding to inquiries, driving deals to closure, processing orders, and overflow quotes and orders.
This individual will navigate internal departments and resources to answer customer inquiries and effectively close deals.
The ideal candidate for this role is a fast learner, hardworking, high energy, results driven individual that is looking to develop their career in sales.
This role will be responsible for achieving their defined SLA's, KPI's, and other goals.
Essential Job Duties:
Customer Enablement & Sales Support:
* Field inbound requests for quotes from customers
* Generate quotes and negotiate with the customer to close open opportunities
* Identify opportunities for up-sell and cross-sell of the ScanSource solution set, as applicable
* Receive inquiries from customers related to quotes, products, orders, etc.
* Navigate ScanSource resources effectively to service the customer; collaborate cross-functionally to answer inquires and resolve customer issues
* Maintain customer information in SFDC
* Receive orders from customers and enter the orders into SAP/ERP system
* Ensure accuracy of Sales Orders
* Handle the quoting and ordering from other segments as needed
* Respond to customers on order related questions (e.g.
ETA, tracking, RMA/DOA, etc.), as applicable
* Review open orders and follow-up to ensure timely processing
* Process PCA's as needed
Competencies:
* Leadership:
* Maintain strong working relationships across the ScSc organization
* Ability to quickly develop relationships with decision makers
* Strong organization skills with the ability to manage to multiple deadlines
* Ability to navigate ScSc resources to service the customer
Business Acumen:
* Strong communication, listening, and negotiation skills
* Fast learner, hard-working, high-energy, results driven individual
* Ability to communicate effectively through virtual and phone interactions
* Strong focus on customer service and positive customer interactions
* Attention to detail
* Understanding of the quoting process and various quoting tools
* Understanding of order processing
Technical Acumen:
* Understanding of the ScSc's solution set
* Working knowledge of Salesforce.com (or CRM system)
* Ability to generate quotes in SAP (or an ERP system)
* Ability to process and track orders
Reporting Relationships:
* Manager, Sales - Account Development
Requirements:
* 4 year college degree or equivalent working experience
* At least 1 year of previous sales experience
* Demonstrated organizational skills and ability to successfully manage to multiple deadlines
* E...
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Type: Permanent Location: Greenville, US-SC
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:21
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Utica, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:17
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Chula Vista, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:14
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If you are a passionate, curious individual who is enthusiastic about evaluating the effectiveness of controls across different areas of global business, operations and/or technology and identifying areas of improvement to help safeguard the firm, this role is for you.
Using cutting-edge audit technology, data, methodology and sound judgement, we bring a systematic and disciplined approach to evaluating and improving the effectiveness of governance, risk management and controls.
As a Full-time Analyst in the Internal Audit Program, you will start with comprehensive training to introduce you to our firm, our practices and our culture.
After training, you will join one of our lines of business (Asset & Wealth Management, Commercial Banking, Consumer & Community Banking, or Corporate & Investment Bank), Corporate Function or Technology Internal Audit teams.
Job Responsibilities
* Identify and analyze risks in our businesses and evaluating the controls established to mitigate those risks
* Test controls by reviewing documents, observing the teams and meeting with management
* Provide management with feedback regarding the effectiveness of the controls
Required qualifications, capabilities, and skills
* Pursuing a B.A., B.S., or 5th year M.A.
or M.S., with an expected graduation date of December 2025 through July 2026
* Have a well-rounded academic background
* Bring exceptional analytical and problem-solving skills
* Strong attention to detail
* Have the ability to manage time, prioritize and know when to seek help
* Strong verbal and written communication skills
* Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook)
Preferred qualifications, capabilities, and skills
* All majors considered; Finance, Accounting, Management Information Systems (MIS) or Computer Information Systems (CIS) focused majors are a plus
* Preferred minimum cumulative GPA of 3.2 on a 4.0 scale
Locations you can join:
* Jersey City, NJ
* Wilmington, DE
To be eligible for this program, you must be authorized to work in the U.S.
We do not offer any type of employment-based immigration sponsorship for this program.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
What's Next?
To be considered for the Internal Audit Analyst Program, you must complete the following steps:
Submit a complete and thoughtful application, which includes your resume, location preference
* Your application and resume are a way for us to initially get to know you.
It's important to complete all relevant application questions, so we have as much information about you as possible.
We will review your application to determine whether you meet the required criteria.
If you meet the minimum criteria for the application, ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:13
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SUMMARY
The Clinical Research Coordinator (CRC) is responsible for the coordination of daily clinical trial activities.
USRC has a research Partnership with the principal investigator (PI) and their physician practice.
The local oversight and direction for activities related to the conduct of the clinical research is directed by the PI.
The CRC will work collaboratively with the principal investigator (PI), the Sr.
Clinical Research Coordinator (SCRC), the clinical site, sponsor(s), clinical research organization(s) (CROs), institutional review boards (IRBs), and study participants to ensure Execution of the clinical trial in accordance with the Study Protocol, the Food and Drug Administration (FDA), International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH) and applicable state and local regulations.
The CRC will assist the PI in protecting the rights, safety and welfare of all study participants.
Essential Duties and Responsibilities include the following.
Other duties and tasks may be assigned.
* Coordinate all aspects of participant care from screening through study completion as defined by the protocol and PI delegation.
* Ensure and document that the informed consent process has occurred properly according to the Code of Federal Regulations (45 CFR part 46).
* Assist in the process of maintaining and updating each study participant's source records, including collection of medical history, assessment of eligibility and documentation of all study related procedures and relevant information.
* Promptly report adverse events, protocol deviations and unanticipated problems involving risk to human subjects or others to the PI, the Sponsor, the IRB and in accordance with the Federal Code of Regulations (21 CFR 312), with assistance as applicable.
* Ensure thorough, individualized, protocol-based study subject education on all study processes including but not limited to informed consent, study participation obligations, appropriate use of investigational product (IP), IP side effects and safety, communication with study staff and research rights.
* Provide timely and accurate exchange of participant information with the PI and research team as it pertains to study conduct and patient safety.
* Adhere to the Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) and protect participant confidentiality at all times.
* Dispense, administer and instruct participants on proper use of the investigational product (IP) in accordance with the protocol, coordinator's scope of practice and at the direction of the PI, with assistance as needed.
* Collaborate with the USRC clinical team.
Participate in trial implementation, and ensure compliance with the study protocol by our clinical partners, with assistance as needed.
* Perform accurate and timely data collection, source documentation, and entry into the USRC databases and sponsor Case R...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:03
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Wilmette, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-17 09:34:01
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer - Java/Kafka/Flink/AWS at JPMorgan Chase within the Consumer and Community Banking, you will play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
Your expertise and contributions will promote significant business impact, as you apply your deep technical knowledge and problem-solving skills to address a wide range of challenges across various technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including Java, Spring, Streaming, Kafka streams, Kafka connect, Flink, AWS, data analytics, and big data
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Experience creating POCs
* Experience or exposure to AI/ML
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base sal...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:59
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If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience, then a role as a Business Solutions Banker is for you.
As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice.
You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience.
Job responsibilities
* Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses
* Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems
* Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio
* Manage a portfolio of 250 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase
* Understand the client's short-term and long-term capital needs to identify and manage credit opportunities up to $250,000
* Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients' funds and accounts protected
* Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution
Required qualifications, capabilities, and skills
* Minimum 3 years' experience in a Business Banking Relationship Management or portfolio management role, or related business experience
* Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally
* Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes
* Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client
* General know...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:42
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A career with us is a journey, not a destination.
This could be the next best step in your technical career.
Join us.
As a Lead Architect at JPMorgan Chase within the Infrastructure Platforms of Consumer and Community Banking, you will be an integral part of a team that works to develop high-quality Infrastructure and Production Management architecture solutions.
This role will support the overall expectation that infrastructure and application architectures meet the firm's reliability, availability, scalability, and operational standards.
As a core technical contributor, you will support the enhancement and development of architecture platforms based on modern cloud-based technologies and/or leverage the power of Artificial Intelligence, while supporting the adoption of strategic global solutions.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
* Conducts architecture and operational reviews focused on resiliency and scale
* Evaluates recommendations and provides feedback on new technologies
* Executes creative infrastructure solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Translates enterprise architecture concepts into practical, actionable standards.
* Partners across Architecture, Engineering, DevRel, and SRE functions
* Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
* Participates in architecture governance bodies
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of infrastructure appl applications and systems
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Strong knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Familiarity with Kubernetes, infrastructure-as-code, observability, and incident response
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Strong understanding of distributed systems, cloud-native patterns, and service reliability
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:36
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JOB DESCRIPTION
As Senior Product Manager for Travel Assistance within the Accident and Health (A&H team here at Chubb, you will play a key role in shaping and managing our Travel Assistance Program.
This role blends strategic product leadership with hands-on operational execution and vendor partner oversight.
You'll be responsible for evolving our assistance offerings, ensuring vendors deliver on service expectations, and supporting day-to-day operations that keep the program running smoothly.
We're looking for a strategic thinker who can also roll up their sleeves - from developing product strategy and managing vendor performance to responding to escalations, supporting internal communications, and handling operational tasks that ensure seamless service delivery for policyholders.
If that's you, we'd love to talk!
In this role, you will:
* Lead the strategy, development, and execution of the travel assistance product roadmap, ensuring alignment with business goals and market trends
* Integrate assistance services into insurance products, promote program awareness, and identify opportunities for growth through market research
* Serve as subject matter expert in cross-functional and client/broker meetings; develop training and enablement materials; communicate program updates and insights to stakeholders
* Manage relationships and performance of global medical and security assistance vendors, ensuring compliance, driving improvements, and supporting contract renewals
* Oversee daily operations, act as escalation point for critical incidents, maintain accurate customer data, participate in on-call rotation, and provide program reporting and analytics
QUALIFICATIONS
* 5+
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimin...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:15
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JOB DESCRIPTION
The Operations Supervisor /Manager position oversees a team of Underwriting Associates in support of our Commercial Insurance underwriting team.
The Operations Supervisor will collaborate with NA /Field Operations leadership and CI Underwriting leadership to provide superior customer service, quality and workflow/process management.
The role will include training/ development and management of a UAA team.
The ideal candidate will have a working knowledge of Chubb Systems and Workflows/Processes.
Position Responsibilities:
People/Performance Management
* Oversee UAA team to meet/exceed NA Operations performance metrics
* Develop UAA Talent through oversight of training and development planning/execution/monitoring
* Collaborate with CI UW counterparts to assure mutual priorities are achieved
* Actively engage with direct reports to provide coaching on performance to develop UAA skills/competencies.
Address performance issues promptly through the performance improvement process.
* Deliver regular, results driven feedback tied to performance goals/metrics.
* Maintain an open and collaborative engagement with staff that encourages diversity of thought
* Assure adoption of standardized UAA Role/Responsibilities and adherence to corporate workflows.
* Assure timely completion of performance reviews, goal setting and compensation administration
* Create and execute plans to retain high potential employees
Process Management
* Assure team adherence and compliance with established processes/workflows and roles.
* Assure team adherence to underwriting/regulatory/Compliance guidelines, and quality goals.
* Review and communicate all process/workflow changes/enhancements and assure UAA adoption.
* Review workflows and escalate any process improvement suggestions to Regional Ops Manager.
* Monitor and oversee workload capacity of each team member and allocate resources appropriately to meet business needs.
* Assure UAA adoption of Corporate automation strategies
Service Management
* Oversee process to assure all service delivery goals are met
* Act as point of contact for CI business partners regarding operational process, service and people management
* Demonstrated familiarity /use of key metric tools to monitor and manage our service deliverables
* Assure active engagement with all business partners to assure service and quality results are maintained, and Workflow and Process and resources are effectively deployed.
Financial Management
* Utilize CI Ops/UW Reporting systems/tools to oversee business (Vision, CMR, Tracker, Clean Close)
* Oversee reporting on premium bookings for assigned departments
* Ensure timely transfer of eligible business to underwriting center to maximize branch resources
* Partner with CSSC to resolve collection/billing issues
* Oversee timely resolution of WC Bureau Crits to eliminate fine...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:13
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JOB DESCRIPTION
The Chubb North American Marine Claims team services several business units within Chubb, with books of business involving large Ocean Marine, Inland Marine programs written on various Chubb or manuscript policies.
The claim profiles range from first and third party claims including Motor Truck Legal Liability, Warehouseman's Legal Liability, Contractors' Equipment, Personal Property in Transit, Marina Property, Air Freight Liability, and others.
This position will directly manage the claims occurring on Marine books of business, within the Property Claims discipline.
Responsibilities:
* Analyze first reports to determine nature of loss, coverage provided, and scope of damage.
* Promptly contact insured and and claimants.
* Promptly and properly develop the file to provide accurate and timely investigation and loss analysis.
* Maintain an active diary and monitor diary to achieve timely development of file and timely disposition of the claim.
* Recognize and pursue recovery where possible.
* Adhere to all statutory regulations and unfair claim practices act.
* Establish accurate and timely reserves.
* Effectively communicate with all internal and external customers.
* Participate in the maintenance and renewal of accounts.
* Deliver agreed upon claim service to clients and brokers in a timely and professional manner.
* Foster relationships with clients, brokers and insurance carriers.
* Participate in regular file review discussions to update participants on large claims.
* Determine claims and reporting preferences, options and infrastructure to provide the most efficient delivery of service.
* Monitor and maintain data integrity, especially with claims coding.
* Work closely with management on the delivery of claim service to meet client expectations.
* Effectively communicate with all internal and external customers.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy...
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Type: Permanent Location: ALPHARETTA, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:12
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JOB DESCRIPTION
KEY OBJECTIVE:
This person will focus on data analysis of Chubb's Cyber insurance products to support quarterly and annual deliverables for cyber product boards and risk committees.
The role focuses on the use of Cyber catastrophe modeling to generate risk and exposure updates and provide useful insights to key decision makers, requiring extensive data analysis and model validation.
The candidate will also be involved in other enterprise risk responsibilities, such as the preparation of Own Risk and Solvency Assessment (ORSA) reports.
These responsibilities require a general understanding of the insurance industry, an understanding of statistical model fundamentals, and critical thinking skills to evaluate risk and modeling approaches.
Success requires a combination of technical skills, sound analysis, and the ability to identify and communicate business implications of results.
Projects often require tight completion timelines and close attention to detail.
Work products are a combination of scheduled tasks with new project requests, requiring prioritization and communication.
Multiple projects may be ongoing at any given time, so the ability to shift focus quickly from one project to another is necessary.
MAJOR DUTIES & RESPONSIBILITIES:
* Assist in the production of ERM's quarterly cyber risk accumulation analyses, reports, and presentations to various product boards and risk committees
* Run & analyze models, perform sensitivity testing, and validate results for business purposes
* Use Cyber Catastrophe models to produce probable maximum loss (PML) estimates
* Assist in creation of new models and event scenarios when needed
* Perform reinsurance treaty analyses to support the global reinsurance strategy
* Analyze, validate, and improve data quality throughout the data lifecycle
* Assist in preparation of Own Risk and Solvency Assessment (ORSA) for both internal management and regulatory filings at the Chubb legal entity level; update stress scenarios to reflect risk profile/external environment and suggest enhancements to the ORSA report as appropriate
* Increase automation of exposure analysis process, e.g.
increase efficiency of data accumulation process, workflows, and use of querying tools
* Collaboration with offshore analytics team to support risk accumulation analyses
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pert...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:11
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JOB DESCRIPTION
We are seeking a Senior Claim Examiner to join our Westchester Property Claims Unit.
Westchester, a division of Chubb, is one of the largest and most diverse excess and surplus lines commercial property and casualty insurance underwriters in the United States.
Focused on the wholesale distribution channel, Westchester provides innovative specialty products for property, specialty casualty, environmental, professional risk, inland marine, product recall, small business, binding and programs.
This "individual contributor" desk adjuster position will service first-party commercial property claims throughout the United States, for our Digital, Programs and Middle Market business units by utilizing Independent Adjusters to determine cause of loss, coverage provided under the policy, and scope and repair value of damage.
Adjustments will be done by promptly contacting clients; promptly and properly developing the claims file to provide accurate and timely investigation and loss analysis; maintaining an active diary; monitoring a diary claims system to achieve timely development of file and timely disposition of the claim; recognizing and pursuing recovery where possible; adhering to all statutory regulations and unfair claim practices act; establishing accurate and timely reserves; and effectively communicating with all internal and external customers.
Key functions of the role include proper evaluation of coverage and valuation of claim settlements, appropriate use of experts, ensuring the adequacy of reserves, providing high level of customer service, while delivering quality claim results.
QUALIFICATIONS
Education:
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or hara...
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Type: Permanent Location: ALPHARETTA, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:09
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You are customer focused, passionate about working with and supporting foreign-owned, e arly -s tage multinational companies, enjoy building relationships and bringing in new clients.
A role as a Commercial Banker is for you.
As a Commercial Banker on the Multinational Corporations (MNC), Middle Market Banking team, you will focus on business development and play a pivotal role in expanding our presence within foreign-owned, e arly -s tage companies.
A history of business development experience and a strong network in the early stage ecosystem is key for this role.
The MNC Early-Stage team is part of J.P.
Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group.
In this role, you will be a creative and strategic thinker to build community and brand awareness in the localmarket including driving the prospecting strategy, client acquisition, channel partner management, and strong collaboration with the local Bankers in your market.
We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
Job Responsibilities
* Drive top line revenues while maximizing efficiency for the business, with a keen eye towards risk mitigation and compliance
* Serve as mentor and coach to the banking team and lead the region's prospecting activities.
This may include cross-selling of existing clients when appropriate.
* Lead the new business origination strategy for the local market in close coordination with local business banking teams
* Identify early stage multinational companies with annual revenues up to $20 M and connect with their key executives (CFO, VP of Finance, etc.)
* Utilize data-driven insights to prioritize prospects and tailor customized outreach strategies
* Leverage COI relationships to enhance outreach efforts and drive new client acquisition
* Partner closely with Banking, Credit, Treasury and Service partners, as well as Asset Management, Private Bank and Investment Bank colleagues, to introduce our prospects to our broad product capabilities
Required Qualifications, Capabilities and Skills
* 5+ years of business development, commercial banking, or other relevant sales experience
* Proven track record of sourcing and navigating treasury sales opportunities, ideally in commercial banking
* Ability to build community and brand awareness in a dynamic market
* History of planning and executing an events and content strategy
* Utilize seasoned judgment to offer comprehensive and customized solutions that best meet potential client needs
* Monitor and research market/industry trends and business outcomes to present relevant and insightful solutions to potential clients
Preferred Qualifications, Capabilities and Skills
* Ability to leverage your network, market knowledge to deliver a top-notch client and partner experience
* A deep understanding of JPMorgan Commercial Banking products and services
* ...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:33:05
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Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.
Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within Infrastructure Platforms you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
* Applies technical expertise and problem-solving methodologies to projects of moderate scope.
* Drives a work stream or project consisting of one or more infrastructure engineering technologies.
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes.
* Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity.
* Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
* Adds to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on Mainframe Storage concepts and 5+ years applied experience.
* Initialize / add new DASD volumes and Add new tape volumes.
Perform the space management activities such as VTOC resizing, Defrag, Compress / Reclaim / Release / Cleaning of datasets.
* Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (HSM CDS & Catalog file).
* Knowledge of various Mainframe storage products like Catalog Recovery Plus, Vantage, STOPX37, DSS, JCLs, VSAM, HSM, CA1, CSM, DS8K, VTS and GDPS replication.
Adopt the given technology to meet the drift of customer and business requirements.
* Problem determination and resolution within expected time frame.
Root Cause Analysis preparation and meeting Service level agreement for submission.
* Participating in 24x7 on call and off-hours technology events.
Preferred qualifications, capabilities, and skills
* Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS.
* Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
* Skilled in programming in REXX or other languages strongly desired.
* Effective communication and team skills with an ability to cooperate, present to and participate with peers/team members.
* Developing automation, tooling, reports, and utilities to assist in mainframe access administration.
JPMorganChase, one of the oldest financial institutions, off...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:53
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Montclair, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:48
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Plymouth, US-MN
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:44
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Saint Charles, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Malden, US-MA
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:39
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Bloomfield Hills, US-MI
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:33
-
Join our team as an Events Management Associate to help create events for our employees
As an Events Management Associate within our Amenity Services team, you will work with a team of client center planners, fostering collaboration, and resolving challenges.
Your responsibilities will include ensuring procedural compliance and collaborating with teams for smooth event execution.
You will work on organizing meeting space, working on event center tasks, and promoting continuous improvement through operations meetings.
You will also do conference calls, handle reception duties, and enhance facilities and client experiences through various projects.
Job Responsibilities
* Resolve daily challenges and foster a collaborative, problem-solving environment.
* Monitor compliance with standard operating procedures and update them regularly.
* Collaborate with catering, technology, and operations teams of seamless event delivery.
* Optimize meeting space management for maximum utilization and efficiency.
* Participate in operations meetings to stay informed and drive continuous improvement.
* Conduct pre and post conference calls and document details in the EMS.
* Perform reception duties to ensure smooth communication and client satisfaction.
* Work on projects to enhance facilities and client experience, and conduct performance reviews.
Required qualifications, capabilities and skills
* 3+ years' experience in Hospitality Industry (5-star hotels, Event Planning and Food & Beverage) with high touch customer service, demonstrating a strong foundation in customer service and organizational skills
* Proven experience in managing and developing a team (local and remote), including conducting performance reviews and identifying training needs
* Understand the meeting planning process and management of the customer experience
* Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly
* Ability to effectively manage guest experiences and expectations using a high level of tact and diplomacy
* Strong knowledge of audio-visual systems, food and beverage/catering services.
* Proficiency in Microsoft Office tools are essential,
* Willingness to work flexible shifts to cover conference center hours and locations
* Bachelor's degree required
Preferred qualifications, capabilities and skills
* knowledge of the EMS booking system is a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:22
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Fort Thomas, US-KY
Salary / Rate: Not Specified
Posted: 2025-10-17 09:32:21
