-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely and orderly manner.
Key Duties/Responsibilities:
* Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
* Takes and fills the customer's order within company mandated service time.
* Suggestive up sell of products as directed by management.
* Collects money and delivers order to customer.
* Immediately attends to any customer service problem or complaint.
Notifies manager as needed.
* Verifies opening reading and bank.
Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.
Counts down drawer at end of shift to ensure accuracy.
* Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
* Ensures that all product holding times are strictly observed.
* Ensures products on the counter or in the display case are properly rotated and attractively displayed.
* Keeps display case interior and exterior clean at all times.
* Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
Maintains an adequate supply of iced tea.
* Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills:
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
* Must be able to succeed in a fast-paced work environment.
* Must be able to receive money and accurately count back change.
* Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
* Basic computer skills.
* Report to work timely for each scheduled shift.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other f...
....Read more...
Type: Permanent Location: Marrero, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:12:00
-
Reports To (Title): Market Leader
Department: Field Operations
Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment.
The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to:
* Provide a superior and memorable experience for all guests.
* Achieve sales goals
* Control expenses to budget or better,
* Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
* The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader).
The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
* Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
Builds team understanding and commitment to guest service standards.
* Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
* Assists and resolves all guest complaints in-person or by phone.
Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
* Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
* Directs and conducts regular training with team members.
* Provides regular feedback to all team members and identifies areas for improvement.
* Works with direct reports to cross-train and assist in the development of new skills.
* Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean and safe restaurant for guests and team members.
* Responsible for budgets and makes adjustments as needed.
* Ensures compliance with labor laws.
* Understands, enforces and adheres to all company policies and procedures.
* Maintains restaurant inventory and ensures accessibility and organization.
* Responsible for routine maintenance and repairs on all equipment.
* Prepares and analyzes operation reports
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED required.
Must have (1) years of supervisory experience working in the restaurant industry.
* Successfully complete all training and make a passing score on all applicable tests.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 50 - 55 hours per week.
...
....Read more...
Type: Permanent Location: N. Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:59
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Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Objective: To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely, clean and orderly manner.
Essential Job Functions:
Primary Functions:
* Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
* Ensures that call sheets are complete, posted and used.
* Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
* Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
* Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
* Pans sufficient chicken for operational needs.
* Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
* Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.
Secondary Functions:
* Maintains a clean work area by practicing "clean-as-you-go" practices while following all of the guidelines/procedures of sanitation and safety.
* Verifies all necessary product and supplies are stocked and available at the batter area.
* Maintains organization and cleanliness of the cooler.
* Perform all other tasks as assigned by Manager in Charge of Shift.
Physical Demands: (minimum qualifications needed to perform the Essential Job Functions)
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
* Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
* Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc.
Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
* Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
* Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
* Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
* Frequently stoop or squat to reach items on low shelves or on the floor.
* Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units...
....Read more...
Type: Permanent Location: Marrero, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:59
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary:
The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager.
The ARGM is responsible for: the hands-on day to day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, assist in achieving or exceeding all established financial sales and profitability plan, all banking, and administrative responsibilities.
Key Duties/Responsibilities:
* Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
* Assists RGM in maintaining appropriate staffing and prepares weekly schedules
* Helps staff during high volume periods as needed.
* Assists in administering all paperwork in a timely manner.
* Assists in analyzing profit and loss statements and in meeting established sales plan for unit.
* Maintains and records accurate inventory.
* Understands, enforces and adheres to all company policies and procedures.
* Assists in maintaining all company operations standards and compliance.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean facility at all times.
* Delivers consistent, high quality products daily, every shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is required
* Must have 1 year of supervisory experience working in the restaurant industry.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 40 hours per week.
Must be available to work a flexible shift including weekends.
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
* Knowledge of profit and loss statements
* Ability to implement policies and procedures.
* Skilled in developing employees by coaching, counseling, and building strong work habits.
* Continuously working to improve customer satisfaction.
* Knowledge of recruiting and interviewing potential team members.
* Ability to supervise others.
* Manage conflict resolution.
* Create and maintain a positive work environment.
Competencies
Build a Strong Guest Culture:
* Makes a special effort to exceed guest's expectations.
* Hold guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
* Leads by example and promotes an environment where there is a sense of urgency to sati...
....Read more...
Type: Permanent Location: Metairie, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:58
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary:
The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager.
The ARGM is responsible for: the hands-on day to day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, assist in achieving or exceeding all established financial sales and profitability plan, all banking, and administrative responsibilities.
Key Duties/Responsibilities:
* Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
* Assists RGM in maintaining appropriate staffing and prepares weekly schedules
* Helps staff during high volume periods as needed.
* Assists in administering all paperwork in a timely manner.
* Assists in analyzing profit and loss statements and in meeting established sales plan for unit.
* Maintains and records accurate inventory.
* Understands, enforces and adheres to all company policies and procedures.
* Assists in maintaining all company operations standards and compliance.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean facility at all times.
* Delivers consistent, high quality products daily, every shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is required
* Must have 1 year of supervisory experience working in the restaurant industry.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 40 hours per week.
Must be available to work a flexible shift including weekends.
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
* Knowledge of profit and loss statements
* Ability to implement policies and procedures.
* Skilled in developing employees by coaching, counseling, and building strong work habits.
* Continuously working to improve customer satisfaction.
* Knowledge of recruiting and interviewing potential team members.
* Ability to supervise others.
* Manage conflict resolution.
* Create and maintain a positive work environment.
Competencies
Build a Strong Guest Culture:
* Makes a special effort to exceed guest's expectations.
* Hold guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
* Leads by example and promotes an environment where there is a sense of urgency to sati...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:58
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's.
Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.
Key Duties/Responsibilities:
* Monitors and ensures prompt, friendly, and courteous customer service.
* Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
* Ensures that prepared job assignments and activities are carried out by Team Members.
* Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
* Demonstrates proper procedures for Team Members to follow.
* Ensures that safety and security policies and procedures are enforced.
* Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
* Follows and ensures the use of proper product procedures for preparation of all menu items.
* Follows procedures for receiving, handling, and storage of food products.
Follows proper rotation and icing procedures.
* Maintains professional and ethical leadership behaviors at all times.
* Ensures on-time attendance by each employee for shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is highly recommended.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift.
Ensures accuracy of paperwork.
* Enters inventory and payroll, as required, into the POS system.
* Ensures the restaurant polls nightly by the correct closedown of the POS system.
* Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
* Must possess a valid Driver's License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
* Must successfully complete the Shift Leader certification program.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal emplo...
....Read more...
Type: Permanent Location: Metairie, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:57
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary:
The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager.
The ARGM is responsible for: the hands-on day to day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, assist in achieving or exceeding all established financial sales and profitability plan, all banking, and administrative responsibilities.
Key Duties/Responsibilities:
* Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
* Assists RGM in maintaining appropriate staffing and prepares weekly schedules
* Helps staff during high volume periods as needed.
* Assists in administering all paperwork in a timely manner.
* Assists in analyzing profit and loss statements and in meeting established sales plan for unit.
* Maintains and records accurate inventory.
* Understands, enforces and adheres to all company policies and procedures.
* Assists in maintaining all company operations standards and compliance.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean facility at all times.
* Delivers consistent, high quality products daily, every shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is required
* Must have 1 year of supervisory experience working in the restaurant industry.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 40 hours per week.
Must be available to work a flexible shift including weekends.
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
* Knowledge of profit and loss statements
* Ability to implement policies and procedures.
* Skilled in developing employees by coaching, counseling, and building strong work habits.
* Continuously working to improve customer satisfaction.
* Knowledge of recruiting and interviewing potential team members.
* Ability to supervise others.
* Manage conflict resolution.
* Create and maintain a positive work environment.
Competencies
Build a Strong Guest Culture:
* Makes a special effort to exceed guest's expectations.
* Hold guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
* Leads by example and promotes an environment where there is a sense of urgency to sati...
....Read more...
Type: Permanent Location: New Iberia, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:57
-
Reports To (Title): Market Leader
Department: Field Operations
Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment.
The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to:
* Provide a superior and memorable experience for all guests.
* Achieve sales goals
* Control expenses to budget or better,
* Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
* The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader).
The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
* Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
Builds team understanding and commitment to guest service standards.
* Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
* Assists and resolves all guest complaints in-person or by phone.
Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
* Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
* Directs and conducts regular training with team members.
* Provides regular feedback to all team members and identifies areas for improvement.
* Works with direct reports to cross-train and assist in the development of new skills.
* Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean and safe restaurant for guests and team members.
* Responsible for budgets and makes adjustments as needed.
* Ensures compliance with labor laws.
* Understands, enforces and adheres to all company policies and procedures.
* Maintains restaurant inventory and ensures accessibility and organization.
* Responsible for routine maintenance and repairs on all equipment.
* Prepares and analyzes operation reports
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED required.
Must have (1) years of supervisory experience working in the restaurant industry.
* Successfully complete all training and make a passing score on all applicable tests.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 50 - 55 hours per week.
...
....Read more...
Type: Permanent Location: New Iberia, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:56
-
About Us
Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando.
Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek.
Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets.
Our family of associates has just as much fun working here as the guests that stay! With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you.
Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family.
You can be part of a passionate team that has fun, works hard, and loves one another.
When you join the family, you also get the benefit of the HEI Loves culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
The Front Office Manager oversees the daily activities of the hotel's Front Office to ensure smooth operations, excellent guest experiences, and effective team performance.
This role involves leading the Front Office team, maintaining service quality, and supporting the hotel's revenue and operational objectives through efficient planning and guest-focused leadership.
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the room's budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Develop and implement controls for expense management.
Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance ap...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:56
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Objective: To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely, clean and orderly manner.
Essential Job Functions:
Primary Functions:
* Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
* Ensures that call sheets are complete, posted and used.
* Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
* Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
* Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
* Pans sufficient chicken for operational needs.
* Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
* Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.
Secondary Functions:
* Maintains a clean work area by practicing "clean-as-you-go" practices while following all of the guidelines/procedures of sanitation and safety.
* Verifies all necessary product and supplies are stocked and available at the batter area.
* Maintains organization and cleanliness of the cooler.
* Perform all other tasks as assigned by Manager in Charge of Shift.
Physical Demands: (minimum qualifications needed to perform the Essential Job Functions)
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
* Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
* Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc.
Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
* Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
* Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
* Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
* Frequently stoop or squat to reach items on low shelves or on the floor.
* Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units...
....Read more...
Type: Permanent Location: Port Isabel, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:55
-
About Us
Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts.
The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue.
Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place.
Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to, and understand requests.
* Prepare customers' orders as requested accurately and efficiently.
* Ring guest check correctly.
Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
* Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
* Maintain the highest level of standards for all product preparation.
* Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
* Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
* Balance house bank at the end of the shift.
Retrieves and returns bank from vault to workstation and return, to ensure accountability.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
* Ability to operate a keyboard and Point of Sale procedures.
* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
* Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors,...
....Read more...
Type: Permanent Location: West Hollywood, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:54
-
About Us
The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth.
Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count.
We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests.
When you join the family, you also get the benefit of the HEI Loves culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist Bartender in the serving of guests to ensure positive guest experience.
Essential Duties and Responsibilities
* Retrieves orders from storeroom.
Visually checks stock received against written requisition with storeroom personnel, to ensure order is accurate.
Upon delivery to the bar, re-checks items with bartender for completeness.
* Cuts, slices and peels perishable garnishes and fruits, mixes and pours juices in sufficient amounts according to projected business.
Stores back-up supplies needing refrigeration in prescribed containers for later use.
* Checks and assists bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area.
* Maintains cleanliness of bar area, beer lockers, refrigeration, and storage areas to comply with health code standards.
* Scoops ice from ice bins, transports to service areas and replenishes ice containers for usage.
* Boxes and saves empty liquor bottles as they accumulate for later returns and requisitions.
* Transports taps, replaces, and performs routine maintenance requirements on heavy beer kegs.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Must communicate well with guests.
* Basic mathematical skills necessary to ensure proper delivery amounts and understand portion sizes.
* Sufficient manual dexterity of hands in order to use a knife, pick u...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:53
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About Us
Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts.
The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue.
Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place.
Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Responsible for performing all esthetic services (including all facials and waxing services) for guests and members of the Spa.
Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System.
Essential Duties and Responsibilities
* Greet guests and members in a professional, friendly manner.
* Select the appropriate spa treatments based on the client's needs after reviewing the client intake form with each guest.
* Perform spa treatments within the scope of training and utilizing draping protocols.
* Complete accurate and legible client intake notes.
* Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.
* Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.
* Safeguard client information and confidentiality.
* Execute professional boundaries and do not engage in dual relationships with clients.
* Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Current state cosmetology or Esthetician's license.
* High school diploma or equivalent.
* Minimum of two years' experience in esthetics.
* In-depth knowledge of the latest esthetic industry techniques, equipment, services, and products.
* Willing to maintain the highest levels of confidentiality regarding guests and staff.
* Customer service oriented and able to communicate effectively with clients, clinic manag...
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Type: Permanent Location: West Hollywood, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:52
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About Us
Surround yourself with modern comforts at the San Diego Marriott La Jolla.
Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall.
The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting.
Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes.
We also offer free parking on site and hotel discounts with all Marriott brands worldwide.
Join our commitment to our community with one of our monthly volunteer activities throughout the city.
Come see us today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.
Essential Duties and Responsibilities
* Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
* Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
* Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
* Attend trade shows, community events and industry meetings.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* 3+ years of past sales experience preferred.
* Hotel experience preferred.
* Advanced knowledge of market trends, competition and key customers of the hotel.
* Must hav...
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Type: Permanent Location: La Jolla, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:51
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About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Essential Duties and Responsibilities
* Direct the day-to-day operations of all areas of the kitchen including outlets, banquets, stewarding, and purchasing.
* Manage Human Resources in the kitchen in order to attract, retain and motivate the associates while providing a safe environment.
Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, and discipline and terminate as appropriate.
* Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost-effective manner.
* Monitor and control the maintenance/sanitation of kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
* Develop, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
* Develop and implement menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
* Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Two+ years of post-high school education, culinary education is desirable.
* Five...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:50
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About Us
Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts.
The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue.
Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place.
Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors.
Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes.
Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
* Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
* Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
* Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
* Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
* Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
* Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
* Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters.
Paint and finish furniture and fixtures if needed.
* Move furniture and fixtures throughout the building.
* Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
* Ex...
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Type: Permanent Location: West Hollywood, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:49
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About Us
Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives - a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.
Here at the Hotel at Avalon, the "Good Life" is ever present in our benefits of becoming an associate! In addition to our Company's medical, dental, vision, and retirement benefits, Hotel at Avalon associates also enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site.
In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world.
"Think of us as a guide to the extraordinary, a gateway to the unconventional, a beacon of good taste".
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Check station before, during and after shift for proper set-up and cleanliness.
* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
* Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
* When complete, retrieve orders up to 30 lbs.
from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
* Replenish beverages as necessary and check with guests for overall satisfaction.
* Market and serve upon request any dessert items or specialty coffees.
* Operate the Point of Sale procedures to pre-check order and close out the check.
* Present the check to guest promptly.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Maintain a professional appearance and manner at all times.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Must have basic knowledge ...
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Type: Permanent Location: Alpharetta, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:48
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About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.
Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.
What truly sets us apart is our people.
We believe that our success begins with an engaged and empowered team.
That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive.
With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future.
Discover how far your potential can take you.
Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Supervise the production, preparation, and presentation of all foods for the hotel as assigned by the • Executive Chef to ensure that a quality, consistent product is produced which conforms to all HEI/Franchise standards.
* Supervise Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline, as appropriate.
* Monitor and control the maintenance/sanitation of the kitchen and equipment to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards, and regulations.
* Monitor and control all labor and food costs through scheduling, training, and supervising the production of the food to ensure budgets are met/exceeded while quality is maintained/improved.
* Assist in the creation and planning of menus and daily specials; implement the necessary production changes to attract new business and ensure current guest satisfaction.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Minimum one year of post high school educa...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:47
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About Us
Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter.
Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility.
Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights.
At the Astor Crowne Plaza, associates are family not just employees.
We offer complimentary uniforms, meals and 24/7 discounted downtown parking.
Apply now so we can learn more about you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors.
Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats.
Essential Duties and Responsibilities
* Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling.
* Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems.
Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
* Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property.
Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands.
* Watch for suspicious persons entering, exiting, or loitering around building.
Conduct walk through observations of entire hotel.
Promote safe work practices.
* Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
* Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
* Memorize and monitor life safe...
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Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:47
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About Us
Welcome to Hotel Crescent Court, where historic charm meets modern luxury.
Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture.
Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts-and the iconic trolley.
Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living.
For our associates, we offer an environment that fosters growth, development, and excellence.
At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests.
From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace.
Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.
Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Essential Duties and Responsibilities
* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
* Communicate both verbally and in writing to prov...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:46
-
About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity.
Plan and implement detailed steps by using experienced judgment and discretion.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to effectively deal with internal and external customers, some of whom will ...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:46
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About Us
It's Your Moment to Rise.
Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise.
To feel empowered by career growth opportunities in a people-first environment.
And to work together to enhance the well-being of our guests, our communities and each other.
We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner.
If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist and lead the Stewarding Team, Restaurant Outlets, and Director of Food and Beverage in the cleaning and organizing of the Food and Beverage Outlets.
Essential Duties and Responsibilities
The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:
• Maintain organization and ensure proper storage and cleaning of all rolling stock and racks, silver, presoaking and operation of dish machine.
• Perform special cleaning projects as assigned.
• Ensure proper set-up, breakdown, and maintenance of all banquet functions.
• Interview, hire and train new stewards as required.
Maintain proper administrative records on associates i.e.
Attendance log, coaching and counseling sessions, disciplinary forms, etc.
• Ensure that floors are swept and mopped.
Keep floors clean and dry, spills are picked up immediately using wet floor signs, dry rags, and dry mops.
• Clean walls, tables, racks, sinks, floor mats and disposal area.
Polish stainless steel.
• Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents, according to schedule or as specified by the Executive Chef or Chef of their respective area of responsibility.
• Ensure all trash is emptied at end of shifts; containers washed out and returned to kitchens.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience
• High School Diploma or equiv...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:45
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About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Join Our Team at The Westin Cleveland Downtown! We're looking for an energetic, creative, and service-driven Front Desk Agent to be the welcoming face of our premier downtown property! If you have a passion for hospitality, a positive attitude, and love connecting with guests, this is the perfect opportunity for you! As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable experiences with a personal touch.
From warmly greeting guests to anticipating their needs, you'll be essential in ensuring every stay is exceptional.
If you're ready to grow your career, make meaningful connections, and be part of something amazing, apply today and let's create something special together!
Hourly Rate - $17 - $18/hr
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks, and other forms of...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:45
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About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy.
With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family.
Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for.
Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.
Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter.
And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.
At Westin, you're not just choosing a job; you're stepping into a world of opportunities.
Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner.
Act as General Manager in his/her absence when necessary.
Essential Duties and Responsibilities
* Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan.
* Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.
• Ensure compliance of brand standard operating procedures and policies.
* Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.
Develop and implement controls for expense management.
Ensure staff is utilizing labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
* As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related dutie...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:44
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About Us
Welcome to Hotel Crescent Court, where historic charm meets modern luxury.
Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture.
Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts-and the iconic trolley.
Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living.
For our associates, we offer an environment that fosters growth, development, and excellence.
At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests.
From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace.
Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist Bartender in the serving of guests to ensure positive guest experience.
Essential Duties and Responsibilities
* Retrieves orders from storeroom.
Visually checks stock received against written requisition with storeroom personnel, to ensure order is accurate.
Upon delivery to the bar, re-checks items with bartender for completeness.
* Cuts, slices and peels perishable garnishes and fruits, mixes and pours juices in sufficient amounts according to projected business.
Stores back-up supplies needing refrigeration in prescribed containers for later use.
* Checks and assists bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area.
* Maintains cleanliness of bar area, beer lockers, refrigeration, and storage areas to comply with health code standards.
* Scoops ice from ice bins, transports to service areas and replenishes ice containers for usage.
* Boxes and saves empty liquor bottles as they accumulate for later returns and requisitions.
* Transports taps, replaces, and performs routine maintenance requirements on heavy beer kegs.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-01 07:11:44
