-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
....Read more...
Type: Permanent Location: Aiken, US-SC
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:54
-
Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 10+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 20...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:53
-
The PXT Data Strategy Operations Lead will drive cross-functional coordination across Finance, Operations, and Technology to turn our data strategy into execution.
This includes driving progress on both analytics/reporting use cases and foundational data-access/connectivity use cases.
You will manage intake, maintain clear worklists and dependencies for connectivity and federated data build-outs, and produce executive-ready views that stay current.
You'll align our firmwide data target state with where we are today and partner with data owners to define and execute the path forward.
Coding is not required; strong systems understanding and program leadership are.
Job responsibilities
* Coordinate Finance, Operations, and Technology teams to remove blockers and drive measurable progress on prioritized data and analytics use cases.
* Run working cadences; track actions, owners, and dates; and escalate risks and dependencies early to sustain disciplined execution.
* Manage a unified portfolio spanning analytics/reporting and data-access/connectivity use cases; define scope, milestones, entry/exit criteria, and success metrics; maintain RAG status and deliverables.
* Maintain a detailed connectivity and federated delivery tracker (source access, approvals, data contracts, privacy/security controls, lineage, SLAs) and sequence tasks on the critical path.
* Ensure clear and timely handoffs across teams by identifying dependencies and sequencing work.
* Build and continuously update concise executive views (roadmap, OKRs, value realization, RAG status, risks/issues, decisions required).
* Create clear narratives and artifacts for leadership reviews; ensure data and status are refreshed ahead of meetings.
* Operate a simple, transparent intake process for all data-related requests; log, deduplicate, categorize, prioritize; maintain a visible backlog.
* Establish triage SLAs, coordinate discovery with requestors, and route work to the right teams.
* Map current state to the target state; identify capability gaps and define pragmatic sequencing to close them; partner with data owners and architects on standards and patterns for federated delivery.
* Tie use cases to business outcomes and track benefits (revenue, cost, risk reduction); ensure privacy, security, and data access controls are designed in; partner with risk/compliance/security.
Required qualifications, capabilities, and skills
* Minimum of 8 years leading cross-functional programs in data, analytics, or technology environments; list objective, key requirements only per PRON guidance and specify years without ranges where applicable
* Strong systems understanding of how data moves from sources through pipelines to platforms and products; familiarity with federated data patterns, catalogs/lineage, access controls, and SLAs.
* Proven experience managing intake and large backlogs; prioritizing with frameworks (e.g., value vs ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:53
-
Senior Associate Product Manager - USPB Digital (Becoming-the-Client Suite)
Global Private Bank, U.S.
Private Bank (USPB)
Location: New York Metro area
About the team
USPB Digital builds client and advisor experiences that power the Global Private Bank.
The Becoming-the-Client (BAC) suite spans the prospect-to-onboarding journey across UnO (internal onboarding), the PB client portal (external), and connected workflows with CRM, operations, and controls.
Our mission is to make onboarding faster, simpler, and more transparent-without compromising risk, compliance, or client experience.
Role summary
As a Senior Associate Product Manager, you will own a feature area within the BAC portfolio and drive it from discovery through delivery.
You'll partner with Design, Engineering, Operations, Risk/Controls, and Program Management to define outcomes, translate them into high-quality requirements, and ship iteratively.
You will be accountable for measurable improvements in cycle time, straight-through processing (STP), transparency, and user satisfaction for prospects, clients, advisors, and operations.
What you'll do
* Own a BAC capability (e.g., entity onboarding, document & data intake, status tracking, identity verification, e-signature, or CRM/Portal integrations) end-to-end.
* Convert business goals into clear problem statements, OKRs, and prioritized backlogs; write crisp epics, user stories, and acceptance criteria.
* Partner with Design on use-case definition, flows, and design reviews; ensure accessibility and a consistent design-system application.
* Partner with Engineering on solution design, dependency mapping, and grooming; uphold "definition of ready/done," and maintain Jira hygiene.
* Lead experimentation and pilot/F&F launches; instrument and analyze metrics (STP, cycle time, defect rates, adoption, CSAT).
* Coordinate cross-domain dependencies (CRM, Client Information, KYC/CDD, Payments, Messaging) and surface risks early; support LRCC/CCM reviews and change control.
* Champion automation and AI-assisted experiences to reduce manual touchpoints and improve data quality and transparency.
* Communicate crisply with senior stakeholders; provide status, trade-offs, and path-to-green plans.
Qualifications
* 3-6 years of product management (or adjacent) experience shipping digital products; experience in wealth/private banking, fintech, or B2B workflows preferred.
* Working knowledge of onboarding/KYC/CDD, document/data collection, identity verification, e-signature, and workflow/orchestration concepts.
* Strong requirements craft: writes testable acceptance criteria; decomposes features into incremental value; drives backlog discipline.
* Metrics-driven; comfortable defining KPIs and using data to prioritize and iterate (e.g., STP, cycle time, funnel conversion, error rates).
* Experience collaborating in Agile environments with Design and Engineering; familiarity with Ji...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:51
-
Make a meaningful impact in a highly trusted part of the Private Bank.
Join a team that safeguards clients and advisors by strengthening supervisory oversight and operational excellence.
You'll partner across Client Service, Operations, Compliance, and Legal to resolve issues, improve processes, and prepare branches for exams.
Your expertise will keep our brokerage activities compliant, and our clients protected.
Grow your career while helping us raise the bar on supervision.
As a Private Bank Supervisory Manager, you oversee brokerage-related supervision for U.S.
Client Service locations and serve as a central escalation point.
You partner with us to resolve trade errors, guide registration matters, prepare branch exams, and drive process improvements.
Together, we ensure adherence to regulatory requirements and internal standards while supporting employees and clients with timely, risk-based decisions.
Job responsibilities
* Oversee brokerage supervision for Client Service locations and act as the primary contact for supervisory inquiries
* Partner with Market Supervisory Managers and Operations to resolve trade errors and close error claims
* Process cancel/corrects, assign error responsibility, and complete error reporting
* Guide Client Service Management on employee registration matters; produce and review registration and location reports
* Prepare Monthly Supervision Reviews and lead monthly meetings with Client Service Branch Office Managers
* Support Compliance Annual Branch Exams and coordinate documentation and readiness across eight branches
* Prepare for internal audits, Compliance Testing, and external regulatory exams; demonstrate adherence to policy
* Serve as the escalation point for situations involving Senior Clients or vulnerable clients
* Review and approve gifts to employees; monitor E-Comm violations, LinkedIn changes via Hearsay, and outside interests
* Analyze outlier trade and PAD violation reports; identify trends and recommend corrective actions
* Assist with surveillance inquiries, brokerage complaints, and cross-functional requests from Control and Operations
Required qualifications, capabilities, and skills
* Minimum 2 years of experience in supervisory management, client service, controls, or compliance within a brokerage or wealth management firm
* Demonstrated risk-based decision-making with a strong sense of urgency
* Excellent communication, listening, and stakeholder management skills across all levels
* Proven ability to assess complex issues and drive timely, durable solutions
* In-depth knowledge of brokerage regulatory requirements and best practices
* Strong organization, follow-up, and time management skills in a dynamic environment
* Ability to analyze trends, identify gaps, and implement process improvements
* Proficiency with Microsoft Office (Excel, Word, PowerPoint); strong systems navigation
*...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:50
-
Join our fun, high-energy team as a Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Community Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Maintain an active knowledge of Chase home lending products, as well as local housing assistance programs and grants available for down payment and/or closing cost assistance
* Promoting mortgage products to existing Chase customers and to other customers in the community you serve, continually engaging with a pipeline of customers 'not mortgage ready' for home ownership through education and counseling processes until they are ready to apply, while maintaining compliance with current lending guidelines and Chase policies
* Act as the internal and external mortgage expert, conduct productive activities that promote mortgage loan originations with external relationships in the community you serve
* Partner with the branch team, by providing training on products and services, , meeting with their customers and introducing new clients to bankers for additional products and services
* Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing and other marketing efforts
* Serve as the single point of contact through the customer mortgage loan origination process while being adept at addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from initial engagement to application through closing
Required qualifications, capabilities, and skills
* A Bachelor's degree or equivalent work experience in sales and/or real estate
* Five years of proven mortgage sales experience including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products.
(Regional Management approval for internal Home Lending Advisors who have been in their position for less than one year.)
* Knowledge of real estate market ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:49
-
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers, and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
The Risk Decision Product team provides real-time and batch decisioning across the Risk life cycle from Offer Generation, Acquisitions, Account Management through Collections utilizing Internal data, 3 rd Party/External Data, Customer information and Models to maximize profit, manage risk and provide shareholder value through rapid deployment of Risk strategies in a controlled environment.
The Risk Decision product team is seeking a highly effective, motivated and innovative individual to lead initiatives which deliver a customer-centric Risk service to improve customer experience, enhance risk management capabilities, and maximize profit within the risk appetite The desired candidate will partner across the business to execute on an ever-evolving roadmap to drive business objectives forward by leading cross-functional teams to deliver comprehensive features and experiences to market with an agile mindset that fosters teamwork and collaboration.
Job Responsibilities
* Lead complex initiatives that enhance Risk Management Capabilities and Modernization efforts.
* Partner across Risk to help lead the continual build-out of the product roadmap.
* Define product initiatives for new features and enhancements.
* Work collaboratively with business, architecture, and technology to ensure a unified product landscape.
* Provide clear vision and scope documentation, workflows, detailed epics/features, use cases, and other materials as needed to support design, development, and infrastructure.
* Track and manage business case metrics, ensuring that initiative/feature delivery stays on track and on budget.
* Prepare executive-level product updates inclusive of production metrics, new feature delivery planning, and financial forecasting.
* Create and maintain dashboards/reports and track initiative metrics.
* Prepare and present updates to senior leadership and stakeholders.
* Provide support for team SharePoint and Confluence site responsibilities, including maintaining lists and libraries, developing skills in Power Apps and Power Automate, managing forms and workflows (including intake forms), overseeing permission management and recertification, conducting site certification, and handling documentation management.
Required Qualifications, Skills and Capabilities
* 7 + years of experience in financial services.
* Experience managing complex initiatives across multiple work streams with varying timelines, priorities and complexiti...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:48
-
Do you have an entrepreneur spirit and passionate about making an impact through successful project delivery and frontline employee adoption with the goal of delivering an exceptional client experience? Join the JPMorgan Private Client Business Practices Team, where you'll have the opportunity to lead impactful projects, collaborate with industry experts, collaborate with leaders across lines of business, and shape the future of our new business.
You will work closely with internal JPM Private Client peer groups and partners across the Consumer and Community Bank and Asset & Wealth Management Lines of Businesses to plan, coordinate and deliver initiatives.
As a Private Client Business Practices Program/Project Manager within the JPMorgan Private Client Business Practices Team, you will be an emerging leader with strong analytical and problem-solving skills, a high degree of intellectual curiosity and a willingness to "roll up their sleeves" in a wide variety of activities.
Job responsibilities:
* Collaborate with function and product leads to help with effective adoption of change through communication, training, procedures and other tools
* Support the needs of a growing business through prioritization and transparency, including ownership of a change calendar.
Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
* Project Management: Manage smaller projects supporting the JPMorgan Private Client agenda and the implementation of processes and controls.
* Project Management: Define direction of owned or cross impacting projects by navigating through a matrixed environment and/or ambiguous environment
* Establish strong working relationships with workstream leads, business stakeholders, peers, and subject matter experts.
Act as a Thought Leader to drive problem-solving and identify business solutions.
* Have 5 years' experience within retail banking with roles focuses within Process Management, Project Management, Strategy, or Business Management roles
* Highly organized and detail-oriented with a structured/analytical approach to problem-solving and the ability to help drive decisions.
* Demonstrate written and verbal communication skills with the ability to work with senior management and create executive-level presentations; strong proficiency in MS Suite of products is a must.
* Be a team player with the ability to build strong cross-business relationships
* Demonstrate to work autonomously to drive change, demonstrating flexibility and adaptability to shifting priorities; effectively manages competing priorities to achieve optimal results in a fast-paced, results-driven environment.
Ability to effectively influence without direct authority.
Proficient knowledge of control and risk management concepts and experience working within Control framework and plat...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:48
-
We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:47
-
JPMorgan Chase & Co.
is seeking a dedicated Emergency and Crisis Response Associate to join the Consumer & Community Bank's Business Resiliency organization.
This role is crucial in preparing for and responding to emergencies and crisis events, including those resulting from natural disasters, facilities issues, technology disruptions, and operational incidents that impact business continuity.
As a Business Resiliency Associate at JP Morgan Chase, you will be instrumental in supporting and strengthening our incident response capabilities.
Your role will involve ensuring operational resiliency and taking ownership of response activities to minimize risks to employees, customers, and the firm during real-time incidents.
You will perform threat assessments to evaluate business impacts and assist in developing effective response strategies.
Your work will ensure clear communication with stakeholders and enhance the overall resiliency of the firm's operations.
Job Responsibilities:
* Support incident management leaders in performing threat assessments and responding to incidents.
* Facilitate situation rooms involving multiple stakeholders to ensure effective crisis management.
* Collaborate with resiliency management partners to understand and implement recovery strategies.
* Take ownership of assigned tasks during incidents, monitor the incident repository, and respond to alerts from Global Security, Global Real Estate, and Technology teams.
* Support Subject Matter Experts (SME) on weather patterns and meteorological events, maintaining constant awareness of weather conditions.
* Stay informed about external factors such as political, social, and civil unrest, as well as atmospheric conditions that may impact the bank's operations.
* Provide regular status updates, lead incident calls, and present information to senior leaders.
* Maintain and update training procedures to ensure preparedness.
* Participate in the incident management team's on-call schedule and be ready to escalate emergencies to senior leadership as needed.
Required Qualifications, Capabilities and Skills:
* Bachelor's degree in Emergency Management, Meteorology, Atmospheric Sciences, Security or related field.
* 1+ years of experience in emergency and crisis management, with demonstrated experience in handling complex incidents and coordinating response efforts.
* Strong understanding of emergency management and crisis response protocols.
* Excellent communication and leadership skills, with the ability to present to senior leaders.
* Ability to work collaboratively with multiple stakeholders and manage complex situations.
* Experience in incident management and familiarity with monitoring and alert systems.
Preferred Qualifications, Capabilities and Skills:
* Proven ability to assess threats and develop effective response strategies in collaboration with cross-functional teams.
* Proven ex...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:46
-
Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations.
You'll have the opportunity to grow your career while making a significant impact on our business.
Join a team that values innovation, collaboration, and continuous improvement.
As a Sr.
Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will play a crucial role in identifying and mitigating compliance and operational risks.
You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient.
Your work will directly contribute to the firm's success and help maintain our reputation for excellence.
Job responsibilities:
* Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
* Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
* Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
* Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
* Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
* Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.
Required qualifications, capabilities, and skills:
* 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
* Risk Management & Controls Independently applies risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site hea...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:44
-
We offer an exciting opportunity to advance your career and challenge the boundaries of what's possible.
As a Lead Software Engineer at JPMorgan Chase within Open Source Governance in Engineering Platforms and Experience team, you will be a key member of a team responsible for designing and building the tools and platforms that enable our developers and broader teams to consume and contribute to open source.
You will be passionate about creating world-class developer experiences for your peers.
Job Responsibilities
* Build tools and platforms that empower developers to evaluate and select open source packages, incorporate them as dependencies, and contribute patches and features back to the open source projects used at the firm.
* Execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond conventional approaches to solve complex technical problems.
* Develop secure, high-quality production code, and review and debug code written by others.
* Lead the development of reporting, analytics, open source metadata, and outbound contribution tools.
* Identify opportunities to eliminate or automate remediation of recurring issues, improving the operational stability of software applications and systems.
* Lead evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and suitability for integration within existing systems and information architecture.
* Lead communities of practice across Software Engineering to promote awareness and adoption of new and emerging technologies related to open source and tooling for consumption and contribution.
Required Qualifications, Capabilities, and Skills
* Formal training or certification in software and/or engineering concepts, with 5+ years of applied experience.
* Advanced proficiency in one or more programming languages, with strong skills in Python and/or Java required.
* Demonstrated expertise in open source concepts and practices, with an "open source first" approach to building tools and platforms.
* Advanced knowledge of git and associated platforms such as GitHub.
* Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security.
* Hands-on experience in system design, application development, testing, and ensuring operational stability.
* Experience with data engineering concepts, including processing various datasets to develop insights and inform decisions about open source usage and contributions.
Preferred Qualifications, Capabilities, and Skills
* Experience with data visualizations to provide actionable intelligence on open source consumption, foundation sponsorship investments, contributions to open source, and the overall open source ecosystem.
* Comfortable working directly with developers to understand their needs, particularly regardi...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:44
-
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Corporate Technology group, you manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to standards, business requirements, and tactical best practices.
This role will be a mix of managing a team of 3-6 engineers and hands-on tech leadership building an application that builds reports for executive technology leadership.
Job responsibilities:
* Actively contributes to development with hands-on React front-end work, Python and backend database design, optimization, and troubleshooting.
* Provides guidance to immediate team of software engineers on daily tasks and activities, including coaching junior developers via code reviews and pair programming.
* Sets the overall guidance and expectations for team output, practices, and collaboration.
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements.
* Manages stakeholder relationships and the team's work in accordance with standards, service level agreements, and business requirements.
* Work in agile fashion with quick turnaround to business needs.
* Leads communities of practice across Software Engineering to promote awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, demonstrated coaching and mentoring experience
* 8+ years of software development experience.
* Experience leading technology projects & managing technologists.
* Demonstrated, hands-on expertise in React (components, hooks, state management, testing), Python and backend databases (schema design, SQL, indexing, query optimization; e.g., Oracle, AWS RDS)
* Proficient in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Proven ability to mentor and guide junior developers, set coding standards, and elevate code quality across teams
* Experience working at code level, specifically in React front-end development and backend database design, performance tuning, and production troubleshooting
* Knowledge of the financial services industry and their IT systems
* Experience in AWS.
Preferred qualifications, capabilities, and skills:
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:43
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Weston, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:42
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Abilene, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:41
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Mechanicsville, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:40
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:40
-
Shape secure digital experiences and drive Customer Identity and Access Management strategy and customer security.
If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you.
Join our team and help us develop game-changing, high-quality solutions.
As a Senior Lead Architect at JPMorganChase within the Community and Consumer Banking Technology team you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platform products.
You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
In this role, you will lead the strategy, design, and enablement of customer-facing authentication and security solutions across web, mobile, APIs, and assisted channels.
You will ensure secure, seamless, and scalable digital experiences by architecting and optimizing CIAM platforms, collaborating with cross-functional teams, and staying ahead of industry trends.
Job responsibilities:
* Architects and designs solutions in Cyber, Authentication, Security, Scams & Fraud capability domains.
* Leads the technical strategy for CIAM platforms, aligning with business goals and regulatory requirements.
* Designs, implements, and optimizes Customer Identity and Access Management (CIAM) solutions for secure digital experiences.
* Develop and maintain technical roadmaps for CIAM platforms, focusing on scalability, resilience, and interoperability.
* Integrate CIAM systems with web, mobile, and third-party applications, supporting SSO, MFA, social login, and federated identity.
* Define and enforce security standards, privacy controls, and compliance requirements for customer data and access.
* Collaborates with product, engineering, and security teams to translate business requirements into technical specifications.
* Conduct threat modeling, risk assessments, and security reviews for CIAM systems.
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts, Information Security, or related field and 5+ years applied experience
* Deep knowledge of CIAM platforms, protocols (OAuth 2.0, OpenID Connect, SAML), and authentication mechanisms (MFA, biometrics, social login)
* Experience with cloud platforms (AWS, Azure, GCP) and microservices architectures
* Strong understanding of privacy, security, and regulatory requirements for customer data
* Hands-on experience with API security, consent management, and user experience optimization
* Experience with open standards such as OAuth, OIDC, FIDO, multi-factor authentication, and TLS; securing hybrid native and web apps on mobile platforms
* Familiarity with rooting or jail-breaking iOS and Android devices to discover mobile application vulnera...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:39
-
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorganChase within the Corporate Sector- Liquidity Risk, you are an integral part of a fast paced agile team working on cutting edge technologies to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language including Java and/or Python
* Strong Big-Data and database skills including Spark, Databricks, and/or Data Lake
* Experience with AWS cloud computing using ECS, EKS, EMR, Lambda, etc.
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Experience in developing, debugging, and maintaining code in a large corporate environment
* Ability to collaborate well with global teams in geographically distributed locations across time zones
* Self-starter, able to reach out to various team members, users and partner teams to get solutions delivered
* Familiar with agile development methodologies (e.g., Scrum) and CI/CD, Applicant Resiliency, and Security
Preferred qualifications, capabilities, and skills
* AI, ML, Claude,
* React / Java Script Development
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to m...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:38
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate in the Office of Regulation and Document Governance, you drive our operating rhythm, connect emerging risks to program execution, and translate data into clear, actionable insights.
You partner with document owners and control functions to coordinate regulatory and audit responses, strengthen controls, and maintain accountability.
You create concise materials for audiences ranging from new employees to senior executives, ensuring consistent reporting and timely escalation.
Together, we improve data quality, speed, and transparency through automation and intelligent solutions.
Job responsibilities
* Coordinate program management across the Office of Regulation and Document Governance using project management tools and innovative solutions.
* Manage plans, milestones, dependencies, and status to drive timely execution and effective escalation.
* Track and report program health, risks, and decisions to senior stakeholders; promote resolution and progress under time pressure.
* Analyze data to develop and maintain key performance and key risk indicators; define owners, sources, thresholds, and cadences.
* Build automated data pipelines and dashboards using LLM Suite, Tableau, Alteryx, and UiPath to streamline reporting and escalation.
* Produce clear, concise materials that translate complex issues into actionable insights for decision makers.
* Coordinate responses to regulatory, audit, and legal requests related to Risk Management and Compliance policies, standards, and procedures.
* Support review of select elements of external financial reporting with stakeholders, driving alignment and consistency across reports.
* Create presentation materials and document visuals tailored to diverse audiences; communicate complex topics with clarity and impact.
* Partner across business and functional areas to align priorities, drive decisions, and land change with strong adoption and controls.
* Leverage automation and intelligent solutions to improve data quality, speed, transparency, and control evidence.
Required qualifications, capabilities, and skills
* Bachelor's or higher degree in law, finance, accounting, or a related discipline.
* Demonstrated expertise with data analysis and process automation tools (Alteryx, UiPath, large language models) and ability to build executive-ready materials in PowerPoint.
* Excellent skills in Excel, PowerPoint, Word, and ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:38
-
Chase is seeking a highly effective and innovative Product Manager to lead the end-to-end Wires payments initiation customer experience and platform modernization.
This role will serve as the strategic and execution lead as part of Wires domestic payment and core platform team.
You should be highly organized, self-motivated, and experienced in product delivery and technical execution, including a history of supporting successful product releases and leading digital product transformation at scale.
A strong background in both customer-facing features and internal stakeholder collaboration is essential.
You will bring a deep understanding of the full product lifecycle, and use data-driven approach to drive decision making and improve performance across key metrics.
You should have a heart for designing frictionless, user-centric products, be process and controls oriented, and be capable of managing product features from conception to implementation.
Experience engaging stakeholder across other lines of business and functions as well as external vendors is highly valued.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Partner with cross-functional teams to deliver seamless client experiences and operational excellence
* Manage internal risk and compliance review processes to support launch and ensure a strong control environment
* Foster a culture of ownership, agility, and be willing to take controlled risks to achieve results
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent experience required
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience working with Agile methodologies and tools
Preferred qualifications, capabilities, and skills
* Master's degree in related fields
* Demonstrated prior experience working in a highly matrixed, complex organization
* Strong knowledge of regulatory and compliance requirements in payments
* Experience working with payment platforms and technologies
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is t...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:37
-
Strategic Thinkers Wanted.
Delivering exceptional Client Service is vital at JPMorgan.
It drives our ability to build lifelong relationships with clients and fuels our brand and reputation.
Without exceptional self-service in particular, our clients and employees can become frustrated and our costs to provide service escalate.
As a Client Service Manager III within JPMorganChase, you will be responsible for analyzing and optimizing telephony systems and processes to support business objectives.
This role involves assessing current telephony infrastructure, identifying opportunities for improvement, and developing strategic recommendations for system enhancements, cost efficiencies, and user experience.
The candidate will collaborate with cross-functional teams to implement best practices, monitor performance metrics, and ensure alignment with organizational goals.
JPMorgan is redefining how clients access and are serviced by us.
We will consider a client's relationship and experiences across JPMorgan, over any one channel, product or line of business.
We will analyze the Client and Specialist experiences from beginning to end and deliver industry-leading servicing strategies that ensure the best possible experience, including driving self-service options.
Job responsibilities
* Partner with Call Routing, IVR Team, Workforce Planning and other cross LOB teams to review and implement initiatives that will drive efficiencies and improve resiliency in COS
* Create suitable strategies that are sustainable, improves resiliency and reduces cost.
Partners with key stakeholders to build out the initiative and ensure all risks have been eliminated prior to go live.
* Participate in the design stage of initiatives to influence a Client' s servicing journey to improve the end-to-end experience
* Possess in-depth knowledge of the client's journey today, including ability to articulate break points, and provide Client Obsessed solutions
* Execute the identification and design direction and providing output recommendations to business partners for execution
* Engage required Service Operations stakeholders to ensure awareness that allow us to deliver strategies that are sustainable and controllable
* Drive the design to ultimate target end state
* Address delivery challenges, impacts to timeline and correcting prior to escalation
* Communicate progress, status, issues, decisions on regular cadence
* Interface with other execution efforts cross impacting the initiative scope
* Conduct post implementation review through listening to calls, and reading complaints, etc., to gather insights and determine next steps
Required qualifications, capabilities, and skills
* 3+ years' work experience, ideally in call center, strategy, or client-centric function
* 1+ years of project management experience
* Focus on client experience enhancements and communications
* Aware and comfortable oper...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:36
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III- Python / Numpy / Pandas at JPMorganChase within the Asset and Wealth Management Technology Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Strong understanding of computer science fundamentals, algorithms, and data structures
* Strong knowledge and practical experience with Python, Numpy, Pandas, and statistics packages
* Practical knowledge of CI/CD, Jenkins, and source code management tools such as Git and Bitbucket
* Familiar with database SQL programming especially on composing complex SQL queries
* Experience working on Public Cloud platforms (AWS)
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Experience with Java, RESTful APIs, and Microservices architectures.
* Familiarity with modern front-end technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 ye...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:35
-
Come join our dynamic Know Your Customer (KYC) Quality Assurance (QA) Data and Analytics Team to support and implement our efforts in ensuring compliance, data reporting.
As an Analytics Solutions Associate at JP Morgan Chase, you will design, implement, and maintain programmatic frameworks to support KYC QA testing and quality reviews, including building Python-based automation tools and applying statistical techniques to support QA conclusions.
You will integrate data from internal systems and APIs, partner with QA leads and risk managers to identify control gaps, and drive continuous improvement of QA processes through automation and standardization.
Additionally, you will perform data quality checks, produce clear documentation for audit and regulatory review, and support governance processes by interfacing with compliance and legal teams.
Job Responsibilities:
* Design, implement, and maintain programmatic frameworks to support KYC QA testing and quality reviews
* Build Python-based automation tools to generate samples, validate inputs, track coverage, and document methodology
* Apply statistical techniques (e.g., confidence intervals, error rates, stratified sampling) to support QA conclusions
* Integrate data from internal systems and APIs to support sampling, testing, and workflow automation
* Partner with QA leads, risk managers, and operations teams to identify control gaps and translate testing requirements into analytical solutions
* Drive continuous improvement of QA processes through automation and standardization
* Perform data quality checks and exception analysis to ensure outputs are accurate and defensible
* Produce clear documentation of sampling logic, assumptions, and methodologies for audit and regulatory review
* Support governance processes by interfacing with AI risk, compliance, and legal teams, and managing required documentation and forms
Required Qualifications, Capabilities and Skills:
* Bachelor's degree in Computer Science, Economics, Statistics, Mathematics, or a related quantitative field
* Experience in analytics, QA analytics, risk, controls, or operations analytics
* Adaptability and willingness to shift focus as business priorities and automation needs change
* Intermediate Python programming skills, including scripting and data manipulation
* Intermediate knowledge of statistics, particularly sampling methodologies and error measurement
* Experience working with APIs or structured data feeds
* Familiarity with IDE-based development environments (e.g., VS Code, PyCharm)
* Basic UNIX/Linux command line skills
* Strong attention to detail and comfort working in controlled, highly regulated environments
* Ability to explain analytical approaches clearly to non-technical stakeholders
Preferred Qualifications, Capabilities and Skills:
* Exposure to Generative AI use cases for automation, documentation, or wo...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:35
