-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:24
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:23
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:22
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:22
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:21
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:20
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:20
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:19
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:18
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:18
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:17
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:15
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:13
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:10
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:10
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:09
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include income, identity, and other eligibility verification documents.
- Accept new knowledge of policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
- Guide applicants through the Medicaid, SNAP, and TANF application processes.
- Provide clear and accurate information about program eligibility criteria.
- Ensure excellent customer service by addressing client concerns with patience and professionalism.
- Document interactions notate applications, and work across multiple systems to process eligibility.
- Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be a resident of Virginia.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's to...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:08
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:08
-
Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.
- Must live in or near Anchorage, AK
- Ability to travel by car to local clinics is preferred
- Reliable transportation to travel to other regional clinics is preferred
- Valid driver's license is preferred (not expired or revoked)
- Ability to work some weekend shifts (Saturdays) as needed is required
- The clinic hours of operation run from 7:30am-5:30pm Monday - Saturday.
Ability to work a shift within this window is required
- Ability to travel to California and other western region locations as needed is highly preferred
Minimum Requirements
- High School Diploma or GED required.
- Previous customer service, administrative, and medical experience is preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
25.25
Maximum Salary
$
25.25
*
....Read more...
Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:07
-
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Reliable transportation and valid automobile insurance
- Valid CA Driver's License
- Knowledge of the local community
- Willing and able to travel throughout counties as needed
- Mileage reimbursed for any travel to locations other than your assigned central office location!
- Fluency in threshold languages (English and Spanish)
- Six months of customer service experience
- Presentation and/or public speaking experience (teaching, marketing, cold-call, community outreach and education, or public relations experience) preferred
- Experience working with low-income and diverse populations preferred
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EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additiona...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:07
-
Essential Duties and Responsibilities:
- Act as the entry point for new ESD initiatives, partnering with key stakeholders to clarify objectives, assess feasibility, and identify dependencies.
Ensure all initiatives are properly shaped before moving into design and delivery.
- Develop business architecture artifacts-capabilities, value streams, and process views-to ensure alignment with enterprise strategy and solution architecture.
Use these artifacts to define scope, identify reuse opportunities, and support roadmap decisions.
- Lead creation of clear, outcome focused business requirements and enablement materials such as problem statements, solution options, and process flows.
Ensure deliverables are consumable, traceable, and appropriately detailed for initiative complexity.
- Collaborate across architecture, engineering, QA, and operations to produce early cost and timeline estimates that inform investment and sequencing.
Ensure estimates are assumption based, refined iteratively, and transparently communicated.
- Partner with PMO and Business Operations to align initiative scope, cost, and timelines with program and portfolio roadmaps.
Ensure consistency between business architecture, approved scope, delivery commitments, and dependency impacts.
- Own the Solution Enablement phase, ensuring initiatives meet Definition of Ready criteria before entering delivery.
Prevent unready work from progressing by confirming scope clarity, aligned estimates, and identified risks.
- Provide high quality handoffs that include business context, architectural alignment, success measures, and confirmed assumptions.
Enable early collaboration while transitioning ownership smoothly to delivery teams.
- Define and maintain standards, templates, and playbooks for Solution Enablement and Business Architecture.
Ensure consistent practices across ESD and promote reuse to improve speed and quality.
- Serve as a trusted advisor by clearly communicating risks, trade offs, and readiness.
Support executive decisions with fact based, transparent enablement outputs.
- Lead and develop the Solution Enablement team, strengthening capabilities in business architecture, analysis, estimation, and scope definition.
Foster an outcome driven mindset that avoids solution bias.
Job-Specific Essential Duties and Responsibilities:
Primary Focus Areas:
- Solution intake, discovery, and enablement.
- Business Architecture and capability mapping.
- Business requirements and scope definition.
- Cost and delivery timeline estimation (collaborative).
- Program level alignment with PMO and Business Operations.
Core Responsibilities:
Portfolio Intake & Solution Discovery:
- Serve as the front door for new initiatives entering Engineering Services and Delivery.
- Partner with Business, Product, Solution Architecture and Enterprise PMO to:
- Clarify business objectives, outcomes, and success metrics.
- Assess feasibility, dependencies, and cross portfolio impacts.
- E...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:06
-
Essential Duties and Responsibilities:
- Act as the entry point for new ESD initiatives, partnering with key stakeholders to clarify objectives, assess feasibility, and identify dependencies.
Ensure all initiatives are properly shaped before moving into design and delivery.
- Develop business architecture artifacts-capabilities, value streams, and process views-to ensure alignment with enterprise strategy and solution architecture.
Use these artifacts to define scope, identify reuse opportunities, and support roadmap decisions.
- Lead creation of clear, outcome focused business requirements and enablement materials such as problem statements, solution options, and process flows.
Ensure deliverables are consumable, traceable, and appropriately detailed for initiative complexity.
- Collaborate across architecture, engineering, QA, and operations to produce early cost and timeline estimates that inform investment and sequencing.
Ensure estimates are assumption based, refined iteratively, and transparently communicated.
- Partner with PMO and Business Operations to align initiative scope, cost, and timelines with program and portfolio roadmaps.
Ensure consistency between business architecture, approved scope, delivery commitments, and dependency impacts.
- Own the Solution Enablement phase, ensuring initiatives meet Definition of Ready criteria before entering delivery.
Prevent unready work from progressing by confirming scope clarity, aligned estimates, and identified risks.
- Provide high quality handoffs that include business context, architectural alignment, success measures, and confirmed assumptions.
Enable early collaboration while transitioning ownership smoothly to delivery teams.
- Define and maintain standards, templates, and playbooks for Solution Enablement and Business Architecture.
Ensure consistent practices across ESD and promote reuse to improve speed and quality.
- Serve as a trusted advisor by clearly communicating risks, trade offs, and readiness.
Support executive decisions with fact based, transparent enablement outputs.
- Lead and develop the Solution Enablement team, strengthening capabilities in business architecture, analysis, estimation, and scope definition.
Foster an outcome driven mindset that avoids solution bias.
Job-Specific Essential Duties and Responsibilities:
Primary Focus Areas:
- Solution intake, discovery, and enablement.
- Business Architecture and capability mapping.
- Business requirements and scope definition.
- Cost and delivery timeline estimation (collaborative).
- Program level alignment with PMO and Business Operations.
Core Responsibilities:
Portfolio Intake & Solution Discovery:
- Serve as the front door for new initiatives entering Engineering Services and Delivery.
- Partner with Business, Product, Solution Architecture and Enterprise PMO to:
- Clarify business objectives, outcomes, and success metrics.
- Assess feasibility, dependencies, and cross portfolio impacts.
- E...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:05
-
Essential Duties and Responsibilities:
- Act as the entry point for new ESD initiatives, partnering with key stakeholders to clarify objectives, assess feasibility, and identify dependencies.
Ensure all initiatives are properly shaped before moving into design and delivery.
- Develop business architecture artifacts-capabilities, value streams, and process views-to ensure alignment with enterprise strategy and solution architecture.
Use these artifacts to define scope, identify reuse opportunities, and support roadmap decisions.
- Lead creation of clear, outcome focused business requirements and enablement materials such as problem statements, solution options, and process flows.
Ensure deliverables are consumable, traceable, and appropriately detailed for initiative complexity.
- Collaborate across architecture, engineering, QA, and operations to produce early cost and timeline estimates that inform investment and sequencing.
Ensure estimates are assumption based, refined iteratively, and transparently communicated.
- Partner with PMO and Business Operations to align initiative scope, cost, and timelines with program and portfolio roadmaps.
Ensure consistency between business architecture, approved scope, delivery commitments, and dependency impacts.
- Own the Solution Enablement phase, ensuring initiatives meet Definition of Ready criteria before entering delivery.
Prevent unready work from progressing by confirming scope clarity, aligned estimates, and identified risks.
- Provide high quality handoffs that include business context, architectural alignment, success measures, and confirmed assumptions.
Enable early collaboration while transitioning ownership smoothly to delivery teams.
- Define and maintain standards, templates, and playbooks for Solution Enablement and Business Architecture.
Ensure consistent practices across ESD and promote reuse to improve speed and quality.
- Serve as a trusted advisor by clearly communicating risks, trade offs, and readiness.
Support executive decisions with fact based, transparent enablement outputs.
- Lead and develop the Solution Enablement team, strengthening capabilities in business architecture, analysis, estimation, and scope definition.
Foster an outcome driven mindset that avoids solution bias.
Job-Specific Essential Duties and Responsibilities:
Primary Focus Areas:
- Solution intake, discovery, and enablement.
- Business Architecture and capability mapping.
- Business requirements and scope definition.
- Cost and delivery timeline estimation (collaborative).
- Program level alignment with PMO and Business Operations.
Core Responsibilities:
Portfolio Intake & Solution Discovery:
- Serve as the front door for new initiatives entering Engineering Services and Delivery.
- Partner with Business, Product, Solution Architecture and Enterprise PMO to:
- Clarify business objectives, outcomes, and success metrics.
- Assess feasibility, dependencies, and cross portfolio impacts.
- E...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:05
-
Essential Duties and Responsibilities:
- Act as the entry point for new ESD initiatives, partnering with key stakeholders to clarify objectives, assess feasibility, and identify dependencies.
Ensure all initiatives are properly shaped before moving into design and delivery.
- Develop business architecture artifacts-capabilities, value streams, and process views-to ensure alignment with enterprise strategy and solution architecture.
Use these artifacts to define scope, identify reuse opportunities, and support roadmap decisions.
- Lead creation of clear, outcome focused business requirements and enablement materials such as problem statements, solution options, and process flows.
Ensure deliverables are consumable, traceable, and appropriately detailed for initiative complexity.
- Collaborate across architecture, engineering, QA, and operations to produce early cost and timeline estimates that inform investment and sequencing.
Ensure estimates are assumption based, refined iteratively, and transparently communicated.
- Partner with PMO and Business Operations to align initiative scope, cost, and timelines with program and portfolio roadmaps.
Ensure consistency between business architecture, approved scope, delivery commitments, and dependency impacts.
- Own the Solution Enablement phase, ensuring initiatives meet Definition of Ready criteria before entering delivery.
Prevent unready work from progressing by confirming scope clarity, aligned estimates, and identified risks.
- Provide high quality handoffs that include business context, architectural alignment, success measures, and confirmed assumptions.
Enable early collaboration while transitioning ownership smoothly to delivery teams.
- Define and maintain standards, templates, and playbooks for Solution Enablement and Business Architecture.
Ensure consistent practices across ESD and promote reuse to improve speed and quality.
- Serve as a trusted advisor by clearly communicating risks, trade offs, and readiness.
Support executive decisions with fact based, transparent enablement outputs.
- Lead and develop the Solution Enablement team, strengthening capabilities in business architecture, analysis, estimation, and scope definition.
Foster an outcome driven mindset that avoids solution bias.
Job-Specific Essential Duties and Responsibilities:
Primary Focus Areas:
- Solution intake, discovery, and enablement.
- Business Architecture and capability mapping.
- Business requirements and scope definition.
- Cost and delivery timeline estimation (collaborative).
- Program level alignment with PMO and Business Operations.
Core Responsibilities:
Portfolio Intake & Solution Discovery:
- Serve as the front door for new initiatives entering Engineering Services and Delivery.
- Partner with Business, Product, Solution Architecture and Enterprise PMO to:
- Clarify business objectives, outcomes, and success metrics.
- Assess feasibility, dependencies, and cross portfolio impacts.
- E...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:04
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Essential Duties and Responsibilities:
- Act as the entry point for new ESD initiatives, partnering with key stakeholders to clarify objectives, assess feasibility, and identify dependencies.
Ensure all initiatives are properly shaped before moving into design and delivery.
- Develop business architecture artifacts-capabilities, value streams, and process views-to ensure alignment with enterprise strategy and solution architecture.
Use these artifacts to define scope, identify reuse opportunities, and support roadmap decisions.
- Lead creation of clear, outcome focused business requirements and enablement materials such as problem statements, solution options, and process flows.
Ensure deliverables are consumable, traceable, and appropriately detailed for initiative complexity.
- Collaborate across architecture, engineering, QA, and operations to produce early cost and timeline estimates that inform investment and sequencing.
Ensure estimates are assumption based, refined iteratively, and transparently communicated.
- Partner with PMO and Business Operations to align initiative scope, cost, and timelines with program and portfolio roadmaps.
Ensure consistency between business architecture, approved scope, delivery commitments, and dependency impacts.
- Own the Solution Enablement phase, ensuring initiatives meet Definition of Ready criteria before entering delivery.
Prevent unready work from progressing by confirming scope clarity, aligned estimates, and identified risks.
- Provide high quality handoffs that include business context, architectural alignment, success measures, and confirmed assumptions.
Enable early collaboration while transitioning ownership smoothly to delivery teams.
- Define and maintain standards, templates, and playbooks for Solution Enablement and Business Architecture.
Ensure consistent practices across ESD and promote reuse to improve speed and quality.
- Serve as a trusted advisor by clearly communicating risks, trade offs, and readiness.
Support executive decisions with fact based, transparent enablement outputs.
- Lead and develop the Solution Enablement team, strengthening capabilities in business architecture, analysis, estimation, and scope definition.
Foster an outcome driven mindset that avoids solution bias.
Job-Specific Essential Duties and Responsibilities:
Primary Focus Areas:
- Solution intake, discovery, and enablement.
- Business Architecture and capability mapping.
- Business requirements and scope definition.
- Cost and delivery timeline estimation (collaborative).
- Program level alignment with PMO and Business Operations.
Core Responsibilities:
Portfolio Intake & Solution Discovery:
- Serve as the front door for new initiatives entering Engineering Services and Delivery.
- Partner with Business, Product, Solution Architecture and Enterprise PMO to:
- Clarify business objectives, outcomes, and success metrics.
- Assess feasibility, dependencies, and cross portfolio impacts.
- E...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-17 08:26:03
