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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Consumer and Community Banking, technology team , you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
* Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
* Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
* Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
* Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
* Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
* Supports the adoption of site reliability engineering best practices within your team
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of applied experience
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
* Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
* Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
* Familiarity with troubleshooting common networking technologies and issues
* Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:21
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JOB DESCRIPTION
Join Chubb as a Product Services Analyst and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you.
Legal & Compliance (L&C) - Philosophy and Culture Statement: The L&C is committed to providing best-in-class legal and compliance services to our business partners.
The L&C emphasizes teamwork, expertise, and a "can-do" attitude.
Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value - every day, by every team member.
The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives - all with a focus on superior execution.
Ideally, this role will sit in our Philadelphia office.
Other Chubb locations may be considered.
Major Duties and Responsibilities:
* Work with the Product Services Managers and Business units to assist in maintaining forms, rules, and rating plans in compliance with regulatory requirements and meeting the business needs.
* Complete product analysis and assist with providing detailed business requirements for rating and policy issuance systems.
* Partner with Business Units and IT to ensure accurate and timely implementation of business requirements.
* Support Commercial Lines Drafting Portal Requests by performing triage, analysis, and research on individual requests to ensure accurate data; and implement forms in the appropriate policy administration system.
* Assist with developing and coordinating rating methodology, business rules, and rate/rule/form explanatory memoranda that adequately support the business intent of the filing and secure all necessary internal approvals.
* Prepare and submit filings for entry into SERFF; track and respond to product objections.
* Provide 2nd Level Support with the appropriate sense of urgency for Chubb Commercial Lines Insurance and field staff to resolve issues reported to the helpdesk and respond to inquiries concerning the support of products and filings.
* Research and analyze industry and competitor data as requested by the Business Units.
* Participate in and support regulatory compliance activities including audits of business units, Market Conduct Examinations.
* Analyze regulatory and legislative changes and propose action as needed.
Develop and circulate advisory bulletins as appropriate.
* Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.
QUALIFICATIONS
Education
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of ...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:21
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JOB DESCRIPTION
Chubb Personal Risk Services (PRS) offers an array of property and casualty insurance products for individuals and families with fine homes and possessions.
Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking an Agency Relationship Manager (ARM) for our New York City branch.
The ARM position will entail a combination of regular in-person meetings and remote engagement with their assigned independent agents and brokers.
The territory will include the New York City area with a requirement for the candidate to live within daily traveling distance to New York, NY
The ARM will be primarily responsible for agency relationship management and renewal client management.
The ARM will manage agents in partnership with an Agency Sales Manager (ASM) who is responsible for new client acquisition.
The ARM and the ASM are both responsible for Written Premium Growth, with the ARM assigned to existing client cross selling and the ASM assigned to new client acquisition for the same group of independent agents and brokers.
The ARM will report directly to the VP, Personal Risk Services, New York City Branch.
Key Responsibilities:
* Develop agency assessments and business plans with assigned independent agents designed around retention and cross selling of existing clients
* Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques
* Responsible for Premier account segment renewal table set best practices
* Cross-sell and upselling of existing clients via account rounding initiatives
* Responsible for existing customer quote follow up and quote optimization with agents
* Provide support to assigned agencies on relationship management and sales development matters.
This includes:
+ Agency training to understand Chubb's products, services and competitive advantages
+ Product and service enhancements and rate changes
+ Marketing events, campaigns and corporate directives that are designed for existing customers
* Coordinate response to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like
* Coordinate home office initiatives and marketing campaigns that are renewal customer oriented, including attendance at associated events
* Plan and deliver sales, service, system and continuing education training via webinar or in-person
* Implement risk management initiatives such as water shut device installation lists
* Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation
* Book management including analysis of results to identify agency specific and territory trends
* Develop and maintain trusted agency relati...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:19
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JOB DESCRIPTION
The Personal Risk Services - Risk Consulting Sr.
Data Analyst will support the team's strategic objectives by providing data analysis and project support to enhance services, optimize inspection workflows, and strengthen vendor partnerships.
This role will focus on improving efficiency, reducing costs, and enhancing customer satisfaction.
Working closely with Risk Consulting leadership, the Data Analyst will align initiatives with business goals, deliver measurable results, and gain valuable exposure to strategic decision-making and data-driven process improvement.
Key Responsibilities:
* Analyze data from Risk Consulting systems to identify trends, key performance indicators, and areas for improvement.
* Create and deliver detailed management reports (weekly, monthly, quarterly) to support executive decision-making.
* Lead quarterly meetings with leadership to present findings and actionable recommendations.
* Contribute to the evaluation of existing business processes and workflows enhance efficiency and improve workflows.
* Collaborate with cross-functional teams to design and implement process improvements.
QUALIFICATIONS
Key
If
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Chesapeake, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:18
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Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.
As a Principal Site Reliability Engineer at JPMorgan Chase within the Consumer and Community Banking, technology team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines.
You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.
Job responsibilities
* Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
* Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
* Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
* Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
* Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
* Evolves and debug critical components of applications and platforms
* Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
* Makes significant contributions to JPMorgan Chase's site reliability community via internal forums, communities of practice, guilds, and conferences
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
* Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
* Ability to communicate data-based solutions with complex reporting and visualization methods
* Recognized as an active contributor of the engineering community
* Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm's strategy
Preferred qualifications, capabilities, and skills
* Ability to anticipate, identify, and troubleshoot defects found during testing
* Strong communi...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:17
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JOB DESCRIPTION
The PRS, Portfolio Underwriter offers a June 2026 start date.
In this role, you will be accountable for:
* Individual risk selection for accounts generating an annual premium less than $100,000.
* Assuming a producer relationship and account leadership role in the achievement of profit, growth, and retention for assigned book of business
* Working closely with key producers on all Portfolio accounts for assigned territories
* Assuring that the quality of new business is consistent with PRS' strategy and prescribed underwriting guidelines as well as catastrophe management objectives
* Evaluating account details (contract modifications, writing companies, deductibles, overall account rating structure based on all exposures including up-sell and account rounding opportunities)
* Developing technical expertise in the underwriting and pricing of all Portfolio products
* Working with the producer and branch to coordinate annual insurance reviews that identify product and service needs of customers
* Analyzing customer information and making recommendations for additional coverage and services
* Aggressively researching and analyzing industry trends (insurance and customer) to stay current and identifying emerging issues affecting business plans, new product and service opportunities; actively sharing with constituents
* Preparing renewal proposals that assist the producers in promoting account retention and growth
* Communicating any potential account acquisition or growth issues to branch and Home Office
* Coordinating the underwriting, pricing, proposal, and placement process for Custom Solutions exposures with Home Office resources
* Obtaining quotes and assisting producers with coverage options for exposures written outside of PRS' underwriting platform (International Exposures, Custom Solutions, Flood, EPLI, Workers' Compensation, Kidnap & Ransom, Boiler & Machinery)
* Contributing to the training of staff within the Underwriting Center and Region on Portfolio capabilities
* Soliciting and conducting customer visits
QUALIFICATIONS
* Prior
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:16
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JOB DESCRIPTION
This position supports projects for the Product area of Chubb's Personal Insurance organization.
This position requires significant communication, collaboration and organizational skills.
The position is responsible for monitoring, coordinating and partnering with cross-functional teams, from initiation through solution delivery, ensuring stated deliverables are met within time, quality and budget constraints.
Key Responsibilities:
* Collaborate with various business and IT areas to establish project dates for rate/rule/form changes for all types of Personal Insurance products, ensure those dates are being met and established processes are being followed.
* Provide project management support to special projects within the Product area, which may be driven by core system enhancements, state compliance requirements and/or process improvements.
* Demonstrate knowledge of the key concepts and subject matter pertinent to the project(s) being managed.
Areas include pricing and rating for personal lines insurance, regulatory filing concepts, agency management, business change management (i.e.
communication, training), and IT project lifecycle.
* Develop strong working relationships which enable the early identification of issues and collaborative solutions.
* Proactively and effectively communicate status or areas of concern to Management.
QUALIFICATIONS
* 5+
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:16
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JOB DESCRIPTION
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions.
Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking a Personal Lines Manager (PLM) for our Cleveland, OH branch office.
The Personal Lines Manager will be an integral part of a team with responsibility for profit, growth, retention, and expansion of Chubb's personal insurance portfolio in the Cleveland branch.
The manager accomplishes these goals through effective agency management, developing and leveraging strong agency relationships, and effectively positioning Chubb as the High Net Worth carrier of choice.
The manager is also expected to cultivate prospects and work with agents and internal constituents to shepherd them through the sales process.
The manager will have the opportunity to work with world-class agents, and develop a territory with large High Net Worth personal lines accounts.
The territory will include northern Ohio with a requirement for the candidate to live in the Cleveland area.
The PLM will report directly to the PRS Regional Sales Leader, SVP.
Major Responsibilities:
* Growth and stewardship of a $78M+ book of High Net Worth business, managing relationships with existing & newly appointed agency partners
* Ownership of sales processes, including positioning, large account management and production, customer visitation, prospecting and pipeline management, and lead source development
* Accountability for building meaningful relationships through frequent agency travel, superior service and producer education
* Marketing, including successfully deploying new products and services, monitoring of competitor activities and marketplace trends, and adding value to agents' sales processes
* Producer management, including analysis of agency performance and executing business plans to maximize results in support of Chubb's goals and strategies
* Finding and developing center of influence relationships; connecting agency partners to these lead sources for new client acquisition
* Collaboration with Underwriting, Risk Consulting, Claims, Branch Administration and all Commercial Lines departments
QUALIFICATIONS
*
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportuni...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:15
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, you play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
As a key technical contributor, you are tasked with implementing critical technology solutions across diverse technical domains, supporting various business functions to achieve the firm's objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Experience in full stack Java development, including API development, for building enterprise-scale applications.
* Experience provisioning and deploying applications on AWS.
* Experience working cross-stream teams; mentoring engineers, leading engineering teams to deliver projects.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the he...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:14
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DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, Information Technology, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Technology Consultant, Software Developer, Programmer Analyst, or related occupation.
The employer will alternatively accept a Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Technology Consultant, Software Developer, Programmer Analyst, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Agile methodologies for iterative development, including daily stand-ups, sprints, and retrospectives to deliver software; Designing and implementing Microservice architectures to ensure interaction between services; Developing cloud native Microservices using Java, Spring, Spring Boot, and Aurora Postgres; Integrating Microservices with RESTful APIs to facilities communication and business logic execution; Using JPA and Hibernate for object-relational mapping (ORM) in Java applications; Simplifying databased interactions and improving performance through caching strategies; Building user interfaces using Angular, incorporating components, directives and data-binding techniques to improve the user experience; Designing and styling web applications using Bootstrap to create responsive and visually appealing layouts to ensure cross-device compatibility; Implementing SOAP web services for enterprise systems required robust and secure data exchange, integrating legacy systems with modern architectures; Managing project dependencies and builds using Maven; Automating packaging deployment processes for java-based applications; Utilizing GitHub for version control, maintaining codebase integrity and enabling collaborative development among distributed teams; Unit test using Junit for verifying applications fun...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:13
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history ...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:12
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JOB DESCRIPTION
ESIS is currently seeking an experienced candidate to develop and lead important business relationships with ESIS colleagues and clients in the Los Angeles area.
This position in ESIS Partnership Services provides an opportunity for an outstanding senior level candidate to join a fast paced, growing organization bringing their knowledge of the property and casualty claims industry and exemplary account management and leadership skills to positively manage business relationships and impact client retention.
Major Duties and Responsibilities:
Portfolio Management
* Track and manage production results of regional and national structure.
Actively engage team to ensure financial goals are met
* Accountable for the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit.
* Promote client expansion through the education of ESIS products and services
* Trusted advisor and most senior account executive to the largest revenue producing clients
Business Acumen & Account Management
* Strategically leads client deliverables for internal and external initiatives
* Acts as a single point of contact for clients to respond to questions, concerns, and problems.
Understands how to leverage strategy and relationship to resolve issues,
* Thorough knowledge of the assigned client's industry and business drivers
* Expertise in the ESIS risk management information system and the production of reports based on client defined criteria
* Advanced understanding of how to effectively review data, analyze results and translate information into specific actions for positive client program results
* Ability to understand client data and trends and operate in a consultative manner to drive optimal client specific performance.
* Work independently, collaboratively and in a leadership role with clients, brokers, carriers and ESIS team members
* Lead projects and meetings with senior level engagement
* Oversee the completion of client initiatives and projects such as meeting preparations and claim file reviews
* Identify opportunities for client program efficiencies, respond to questions or concerns, resolve problems in a timely and effective manne
* Demonstrate proactive and strategic planning of the client relationship.
* Support regional vice president in regional task and duties, which include the sales process and production management
* Execute on tactical and strategic objectives in agreed upon timeframes and expectations
Administrative Compliance
* Strong technical understanding of all ESIS products and services and how they are best deployed for specific clients
* Monitor the completeness and accuracy of data in Client Relationship Management (CRM) system
* Execution of the contracting process
* Identifies and takes initiative on process improvement opportunities
Profession...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:12
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In this role, you will support the Commercial and Investment Bank's Securitized Products Group business in the Americas.
You will partner with the Securitized Products businesses on the firm's relationships with clients and create innovative solutions for complex financings and securitizations involving asset-backed securities, residential mortgage-backed securities and commercial mortgage-backed securities (CMBS) transactions, with a particular focus on CMBS.
As a Securitized Products Group Attorney - Vice President, Assistant General Counsel within the Commercial and Investment Bank's Securitized Products Group, you will be joining a successful, versatile, well-established legal team that supports the Securitized Products business (and the Commercial & Investment Bank more generally) and collaborates daily with banking, markets, regulatory and other lawyers across JPMorgan's legal department, as well as compliance, risk, conflicts and operations partners.
If you are intellectually curious and have a passion for driving solutions, you may be the perfect fit for our team.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job responsibilities
* Advise the Securitized Products businesses on all relevant legal and regulatory matters and relevant securities laws applicable to public and private offerings of securitizations, including, Regulation AB/AB II, Rule 192 and the credit risk retention rules, as well as related structuring, reputational and litigation risk mitigation issues.
* Serve on certain underwriting and/or engagement committees.
* Review and negotiate full range of documentation relating to securitizations, including underwriting documentation, private placement, engagement and confidentiality agreements.
* Supervise external counsel, handle various knowledge management and other projects to support the internal legal team and assist bankers in providing clients with potential financing and securitization products and services.
* Work closely with a team of internal lawyers and interact with bankers, compliance partners, the conflicts office and external counsels on a wide range of matters relating to regulatory risks and developments, new regulatory implementation and new business initiatives.
Required qualifications, capabilities, and skills
* Juris...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:11
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The Sourcing Analytics Manager role will be assisting in discovering, designing and implementing sourcing tools and dashboards.
As a Sourcing Analytics Manager within Global Supplier Services, you will support the execution of key data initiatives aligned with sourcing enablement tools and technologies, focusing on category sourcing and commercialization.
Job Responsibilities
* Understanding of current and future tools and dashboards.
* Leverage data to develop new products and enhance existing ones, including assisting in designing logic for custom metric and reporting.
* Translate complex business requirements into actionable items, prioritizing based on technical feasibility, business impact and stakeholders needs.
* Support lifecycle of data solutions from concept to launch including ongoing maintenance and updates.
* Perform quality assurance testing and implement data governance guidelines to maintain data quality and integrity.
* Support design and execution of solutions in alignment with project plans to ensure transparency and timely delivery of deliverables.
* Develop standard operating procedures (SOPs).
* Work with broader GSS to support implementation and execution of program strategies and reports aligned to Sourcing.
* Analyze, manipulate and connect multi-source data sets to support executive reporting.
* Perform all responsibilities in line with established policies and procedures agreed with Legal and Compliance
Required qualifications, capabilities, and skills:
* Bachelor's degree - in computer science or similar/ relevant field.
* 8+ years of relevant industry experience, ideally coupled with all or a mix of banking and/or sourcing, data & analytics and product and project management experience.
* Data manipulation, analytical and visualization skills against large and complex datasets and expert Microsoft Excel (macros, complex queries, etc) and PowerPoint skills.
* Time, project, and product management skills.
* Confident personality - Strength in character and intellect to gain the respect of demanding stakeholders.
* Effective written and oral communication skills as well as superior ability to produce high quality data intensive reports for audiences of various levels, including senior management and professionalism, sensitivity, discretion, and sound decision-making skills.
* Able to operate in a complex, global, and federated environment.
* Creative problem-solving skills, plus experience dealing with complex challenges and collaborative and participative working style.
* Organized and structured working approach and self-starter, with strong attention to detail.
* Ability to prioritize and multitask well under pressure.
* Experience in Tableau, Alteryx, Access, and other data technology tools.
Preferred qualifications, capabilities, and skills:
* Experience in the financial services industry and banking ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:09
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Welcome to JPMorgan Chase.
Are you a leader, a strategic thinker, and passionate about risks and controls? Join our Embedded Finance and Solutions Control Management team, where you will ensure that JPM Healthcare Payments controls are executed strategically.
Control managers (1st line of defense) are responsible for partnering with Payments business leaders to identify and assess existing and emerging operational risks and design suitable solutions for mitigating risks that align with product strategy.
As a Control Manager Vice President supporting Healthcare Payments in the Commercial & Investment Bank, you will spearhead initiatives to enhance governance, oversee risk management, and maintain a strong controls environment.
You will serve as an advisor to business leaders, cultivate relationships with the 2nd and 3rd lines of defense, and engage in regulatory interactions.
This prominent role demands exceptional communication abilities, disciplined project management, and a strategic approach to risk assessment.
Job Responsibilities:
* Lead efforts to refine and establish governance that identifies, quantifies, manages, and monitors risk.
* Act as an advisor to business leads on mitigating emerging risks with products or new initiatives.
* Drive oversight of the end-to-end system of controls to mitigate risk through engagement and analysis.
* Deliver high-quality executive reporting and analytics to support business decisions.
* Create and deliver executive communications, status reporting, and metrics.
* Manage regulatory exams and audits impacting Healthcare Payments
* Report to senior management on a regular basis.
* Maintain strong controls in partnership with the business and relevant partners.
* Influence outcomes even without direct line management responsibility.
* Proactively improve business processes and adapt to a changing environment.
Required Qualifications, Skills, and Capabilities:
* Relevant industry experience (7+ years) in the financial industry with deep knowledge of Payments.
* Demonstrated ability to influence outcomes without direct line management responsibility.
* Ability to analyze problems, apply quantitative analytical approaches, and communicate effectively.
* Proactive in taking initiative to improve business processes.
* Excellent quantitative and analytical problem-solving skills.
* Effective change management and transformation experience required.
* Ability to develop strong partnerships across lines of business to achieve goals.
* Proven ability to achieve quality results in a rapidly changing environment.
* Proven ability to quickly transform ideas and information into electronic presentations.
Preferred Qualifications, Skills, and Capabilities:
* Strategic experience in risk and control management.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to million...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:05
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JPMorganChase is undertaking an ambitious digital transformation agenda, which builds on the success of the current mobile and online service offerings while investing in innovative ways to deepen customer engagement using digital channels.
The ambition is to position JPMorganChase as the undisputed leader in digital financial services and payments to enable us to deliver the highly personalized, real-time experiences for our customers.
Join the Product Agility Tools team to develop the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product.
We're a cross-functional group that works closely together, and we pride ourselves on delivering best-in-class customer experiences.
As a Platform Product Manager Senior Associate within the Product Agility Tools team, you will be an innovative thought-leader who thinks holistically about business, product, design, technology, data, and analytics.
Job responsibilities
* Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRs
* Integrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiatives
* Refine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy
* Drive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums)
* Participate in continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deployment
* Collaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced features
Required qualifications, capabilities, and skills
* 5+ years of experience or Bachelor's degree and 2+ years of related product development experience
* Strong problem-solving skills and ownership mindset
* Commitment and self-motivation suitable to a start-up team in a large organization
* Exceptional time management, multi-tasking and prioritization skills
* Ability to work effectively in a highly matrixed and rapidly changing environment
* Excellent interpersonal and communication skills, both written and verbal
Preferred qualifications, capabilities, and skills
* Strong understanding of, or experience working within, an Agile development framework
* Ability to think strategically, innovate and clearly communicate complex ideas
* Ability to independently influence senior executives and product stakeholders
* Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)
Additional Information
Applicants must be authorized to work for any employer in the U.S.
We are not ab...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-08 09:00:01
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Lead Software Engineer at JPMorgan Chase within the Enterprise Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Computer Science concepts and 5+ years applied experience
* Experience with AWS services, including but not limited to VPC, EC2, S3, IAM, Lambda, Route53, Elastic Load Balancing, Private link is required
* Proficiency in using Terraform for Infrastructure as Code (IaC) to automate the provisioning of cloud resources.
* Experience with version control systems, particularly Git.
* Experience with CI/CD pipelines and tools such as Jenkins, Spinnaker is needed
* Proficiency in at least one programming language such as Python, or Go.
* Experience with sentinel policy and knowledge of security best practices in cloud environments
* Experience with containerization technologies such as Docker and Kubernetes is required .
* Strong understanding of networking concepts, including DNS, load balancing, and networking.
* Ability to tackle design and functionality problems independently with little to no oversight
Preferred qualifications, capabilities, and skills
* AWS Certified DevOps Engineer
* HashiCorp Certified: Terraform Associate
* WS Certified Solutions Architect
* Experience with other cloud platforms like Azure or Google Cloud Platform is a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government client...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:58
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Release your expertise and navigate regulatory landscapes to bring products to life in a national market.
Shape your future and ours as you collaborate with teams and bridge products with market demands.
As a Government Market and Product Expansion Director within the Commercial Bank Payments team, you will serve as the subject matter expert for the Government market segment and the diverse payment needs of the Commercial Banking industry.
Your deep understanding of the market landscape will be crucial in ensuring that our payments products are precisely aligned with the evolving demands of our clients, thereby promoting innovation and excellence in service delivery.
Job responsibilities
* Identifies and quantifies the core payment flows in the Government market segment, and defines the unique needs for each flow
* Builds business cases for development requirements to meet these needs
* Designs product operational activities to fit the market and adapts collateral, sales training, pricing, and request for proposal (RFP) materials to resonate with target segments
* Partners closely with Product teams to ensure adherence to industry regulations, controls frameworks, and governance approval processes
* Partner with marketing on value proposition, market positioning and communications, and with field strategy to ensure a thoughtful plan on sales readiness; also, partner with product to ensure internal readiness and support
* Collaborate with sales, client solution specialists (CSS) and marketing to manage Sales activities in an effort to drive commercialization of our products
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise supporting the commercial bank clients in Sales or Product capacity
* Significant experience in banking with understanding of the payments business, products, and the Government competitive landscape
* Proven ability to identify opportunities for market growth
* Demonstrated prior experience influencing across functions and teams while delivering value at scale
* Ability to communicate effectively with senior executive-level leaders
* Ability to negotiate, influence, and collaborate to build successful relationships
* Strong critical thinking and problem solving skills
Preferred qualifications, capabilities, and skills
* Extensive experience in treasury services within the Government market segment
* First had knowledge of bank, fintech and competitive payments/card offerings
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction proce...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:55
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels & Connectivity, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Oversees day to day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, as well as prioritize, negotiate, and remove obstacles to achieve business results
* Analyzes industry trends and the competitor landscape to deliver better products
* Uses data to make decisions that define the strategy and and improve customer experience, track business metrics and enhance product adoption
* Defines features and requirements and communicates in clearly written documentation
* Drives end to end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentation
* Demonstrates a hands on approach, willing to drive into details and collaborate closely with cross functional teams
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Demonstrated experience in leveraging artificial intelligence technologies to enhance search functionalities and chatbot user experiences
* Familiarity with machine learning models and natural language processing techniques is essential
* Strong ability ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:54
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Join a visionary team at JPMorgan Chase Home Lending Architecture, where you'll lead the strategic direction, design systems, and user experience architecture for our digital platforms.
As a Principal Architect at JPMorgan Chase within Home Lending Architecture, you'll lead the strategic direction, design systems, and user experience architecture for our digital platforms.
You will define and govern UI/UX patterns, reusable libraries, and platform-wide standards that promote consistency, scalability, and innovation across all products.
You'll shape the digital experience for millions of customers, influence architectural decisions, and foster a culture of collaboration and technical excellence.
This is an opportunity to make a significant impact on the future of home lending technology, working with modern cloud-native architectures and cutting-edge technologies.
Job responsibilities
* Define and drive the UI/UX vision, strategy, and roadmap in alignment with business goals and user needs.
* Advocate for user-centered design at the organizational level, influencing product and technology strategy.
* Advise and lead on strategy and development for multiple products, applications, and technologies across a portfolio.
* Architect, maintain, and evolve comprehensive design systems, component libraries, and UX patterns for cross-platform consistency.
* Establish and enforce design guidelines, accessibility standards, and best practices across teams.
* Collaborate with engineering to ensure seamless implementation of design systems and patterns and integration of reusable UI components and frameworks to accelerate product delivery and ensure design consistency.
* Partner with product, engineering, and business stakeholders to translate complex requirements into scalable, intuitive solutions.
* Influence across business, product, and technology teams and manage senior stakeholder relationships.
* Drive adoption and implementation of modern front-end frameworks, design systems, and best practices.
* Mentor and guide UI/UX teams, fostering a culture of innovation, collaboration, and continuous improvement.
* Evaluate and recommend new tools, platforms, and methodologies to enhance user experience and team productivity.
Required qualifications, capabilities, and skills
* Formal training or certification on front-end technologies concepts and 10+ years applied experience
* 8+ years of experience in UI/UX design, with at least 3 years in a lead or architect role.
* Advanced knowledge of architecture, design, and business processes with proficiency in application, data, and infrastructure architecture disciplines.
* Proven expertise in building and scaling design systems, component libraries, and cross-platform UI/UX strategies.
* Knowledge and experience working with web technologies and Java, as well as developing custom UI components.
* Experience ensuring the techni...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:53
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Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As a Lead Solutions Analyst at JPMorgan Chase within the Commercial & Investment Bank's Embedded Finance and Solutions team, you will play a central role in driving the success of our technical program delivery.
Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers.
Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions.
You will make data-informed decisions and provide strategic insights to support key business initiatives.
Your expertise in data analytics and technical fluency will support strategic business initiatives and ensure robust, scalable product development.
As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.
Job responsibilities
* Drive high-quality integrations and accelerate time-to-go-live for clients in payments, cards, and core banking.
* Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility.
* Collaborate with Architecture, Product, and Development teams to analyze and define business requirements for payment solutions.
* Contribute to defining and prioritizing the product backlog, ensuring alignment with product vision and business objectives.
* Analyze and define JSON data contracts and integrations for seamless data flow and interoperability.
* Create detailed data mappings, functional capability matrices, and models to support product development and integration.
* Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure.
* Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making.
* Support product and software release cycles, including functional, integration, and user acceptance testing.
* Mentor and guide team members in technical writing and analytical reasoning, fostering continuous learning and improvement.
* Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field.
* Proven experience as a Business Analyst in the payments domain, with a strong understanding of payment systems and process...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:49
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If you are a site reliability engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Consumer & Community Banking within Infrastructure Platform Management division, you will play a crucial role at both business and firmwide levels.
Your responsibilities will include inspiring your team and others to deliver robust and resilient products and services to our clients.
You will be tasked with developing company-wide reliability strategies and leading your team in the implementation and execution of these strategies.
Our team is committed to providing comprehensive data management solutions that make J.P Morgan Chase's data discoverable, understandable, observable, reliable, accessible, and interoperable for authorized users, thereby accelerating BI and AI/ML initiatives with agility and speed.
Job responsibilities
* Manages team members' development by ensuring they have access to resources needed for learning
* Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations
* Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
* Manages multiple stakeholders and complex projects consisting of large teams
* Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Influences the teams' culture by championing innovation and change for firmwide success
* Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK stack, Splunk).
* Ability to implement and manage observability practices to ensure system reliability.
* Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
* Experience in implementing SRE principles and practices to improve system reliability and availability.
* Proficiency in SQL, NoSQL databases, and data warehousing solutions
* Experience hiring, developing, and recognizing talent
* Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
* Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments
Preferred qualifications, capabilities, and skills
* Knowledge of data governance frameworks and best practices.
* Familiarity with data privacy regulations (e.g., GDPR, CCPA)
* Skills in identifying and resolving perfo...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:47
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Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence.
The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions.
Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement.
We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Program Delivery Associate II within Performance Consulting, you will be instrumental in driving operational excellence and delivering client solutions that optimize efficiency and enhance service delivery.
You will leverage your expertise in process improvement, change management, and project management to support organizational transformation.
Your role may involve delivering training, managing projects, and engaging stakeholders to align goals with organizational needs.
Your innovative thinking will enable you to challenge the status quo and foster a culture of continuous improvement across diverse teams.
Job Responsibilities:
* Support Operational Excellence initiatives through client engagements and certification.
* Manage projects to ensure they meet timelines, budgets, and quality expectations, incorporating AI-driven tools, models and training materials to enhance efficiency and drive improvements.
* Implement change management strategies to facilitate organizational transformation and ensure smooth transitions.
* Prepare and maintain documentation to support internal audit readiness and compliance with control standards.
* Communicate with stakeholders to align project goals and deliverables with organizational needs.
* Monitor performance metrics to evaluate the effectiveness of training, change management, and project management outcomes, and make adjustments as needed.
* Develop and apply AI-driven process models and training materials to support operational improvements.
Required Qualifications, Capabilities, and Skills:
* Undergraduate degree in a related field such as Business, Engineering, or Data Science
* 3+ years of experience in program/project management, process improvement, and/or organizational change management, including understanding of relevant tools, processes, and best practices.
* Proficiency in developing and applying AI-driven process models, creating training materials, and/or managing projects to enhance operational efficiency and drive improvements.
* Proven ability to support fast-paced, complex, cross-functional programs or projects with significant business impact.
* Effective communication skills for engaging stakeholders and aligning project deliverables with organizational needs.
Preferred Qualifications, Capabilities, and Sk...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:46
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Your mission is to elevate the efficiency and integrity of Chase's payment products, empowering product teams to operate with confidence and precision.
This role offers a unique opportunity to leverage your expertise in product management, optimization, and governance within one of the world's most innovative financial organizations.
Job Summary
As a Vice President in the Connected Commerce Banking Payments team, you will combine a customer mindset with your governance expertise to implement a centralized risk and control strategy within the Banking Payments organization (Zelle, RTP, ACH, Wires etc.).
You will partner with stakeholders in Product, Analytics, Legal, Risk, Controls, and Compliance teams across the firm to identify opportunities and ideate solutions to deliver an enhanced and sustainable risk and control framework.
Job Responsibilities
* Partner with relevant stakeholders in CCB and CIB Payments teams to document E2E roles and responsibilities ensuring compliance with core payments rails rules and regulations (RTP, ACH, FedWire etc.).
* Collaborate with CIB payment teams at the program level to identify strategic opportunities to create synergies between the two organizations.
* Design and execute strategic initiatives aimed at fortifying the risk and control framework across Chase's payment product rails, including Zelle, RTP, ACH, and Wires.
* Deliver comprehensive leadership updates on the status and progress of the risk and control framework, ensuring transparency and accountability.
* Conduct thorough assessments to identify vulnerabilities within the End-to-End framework and develop actionable solutions to address them.
* Partner with analytics, legal, risk, controls, and compliance teams to craft and implement control oversight activities that align with organizational goals.
* Ensure the horizontal framework adheres to Chase's policies and standards, maintaining compliance with industry regulations and network requirements.
* Monitor product initiatives with control and compliance-related impacts, driving successful outcomes.
* Serve as the primary point of contact for coordinating issues and action plans impacting the Banking Payments organization horizontally.
* Assist in driving Objectives and Key Results (OKR) to achieve strategic goals and enhance organizational performance.
Required qualifications, capabilities, and skills
* Deep understanding of payments-related regulations and network requirements, ensuring compliance and strategic alignment.
* Exceptional skills in managing complex projects and engaging stakeholders effectively.
* Strong communication skills, including experience presenting to leaders and senior stakeholders.
* Strong analytical skills to interpret data, formulate recommendations, and communicate insights clearly.
* Ability to thrive in a matrix management organization, navigating complexity with ease.
* Proficienc...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Plymouth, US-MA
Salary / Rate: Not Specified
Posted: 2025-10-08 08:59:43
