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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Scranton, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Ephrata, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:20
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Bring your expertise to JPMorgan Chase & Co's Compliance, Conduct and Operational Risk (CCOR), where you are at the center of keeping JPMorgan Chase resilient and strong.
You will help the firm grow its business and marketing responsibly, by anticipating new and emerging risks, and using your expert judgement to solve challenges that impact our company, customers and communities.
Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance Risk Management Lead, within the Asset & Wealth Management CCOR, you will support the marketing compliance program by providing diligent oversight, coverage, advice/expertise and assessment of compliance and regulatory risks with respect to marketing activities, processes and controls across J.P.
Morgan Private Bank businesses.
Be part of our centralized team as an expert in marketing-related obligations (e.g., FINRA 2210, SEC Rule 206, Investment Company/Advisers Act, OCC, MSRB, CFTC, FTC etc), with dedicated compliance coverage of marketing teams and collaboration with various stakeholders, including: Line of Business (LOB), Product, Supervision, Legal, Controls, Digital, Social Media, Risk/Compliance teams, etc.
Job responsibilities
* Interact with LOB employees and other stakeholders to provide compliance advice and guidance on marketing-related regulatory topics, industry developments and regulations (including FINRA, SEC, CFPB, FTC etc.).
* Conduct compliance assessment of strategic PB marketing initiatives to help ensure business controls and procedures reasonably meet internal compliance and regulatory requirements/standards.
* Develop and perform Reviews/Monitoring for Private Bank marketing initiatives (e.g.
social media, digital, disclosures) to ensure adequate business controls adhere to existing policies, procedures based on regulatory requirements/standards.
* Identify compliance-related risks for Private Bank marketing practices, processes to measure the sufficiency of controls, and report any observations, findings and final results to key business, control partners and management.
* Develop and deliver marketing-related education, training and compliance bulletins for targeted groups (e.g.
Digital, Marketing, Supervisors, Front-office, Sales and Trading Teams, etc.)
* Identify compliance and regulatory requirements/standards/trends to ensure they are properly reflected in business policies, procedures, controls and training.
* Conduct industry and regulatory research on best practices and standards that relate to new business initiatives (e.g.
Digital, Social Media, and other marketing initiatives).
* Coordinate with Marketing Controls, Legal, and other Compliance teams across regions to help ensure that the marketing practices and guidance remains consistent across lines of businesses.
* Process FINRA Advertising Department filings via.
"AREF" system for all applicable business ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:18
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Associate in Digital Utilities, you are trusted to deliver a critical platform enabling real-time sharing of customer and financial product data across the enterprise, bringing elevated customer experiences through data consistency.
To be successful in this role, you will be a self-starter who is excited about powering extraordinary customer experiences.
You'll collaborate across multiple systems and applications within Chase, and will work closely with engineers, architects, data scientists, other product owners, and business leaders.
Job responsibilities
* Partners with the Product Manager to execute on key delivery tasks in alignment with the Product Roadmap
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Writes the requirements, epics, and user stories to support product development and manages dependencies
* Act as a Technical & Customer Problem Solver - ask questions and define the problem from where our platform sits in the Chase ecosystem.
Understand the technologies and approaches in use and those we should be using to drive our objectives
* Raises blockers and other impediments to the Product Manager
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching a...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:18
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JPMorgan Chase is looking for suppliers who offer the best price, quality, and capability to meet our needs.
Global Supplier Services (GSS) unites Sourcing, Third Party Oversight, Procurement Operations, and Accounts Payable, managing source to pay processes and providing strong risk management and client engagement.
The GSS team collaborates with Line of Business colleagues to identify suppliers, lead sourcing, and negotiate contracts, ensuring efficient, cost-effective procurement globally.
As the Vice President within the Global Supplier Services team, you will play a crucial role in maintaining client management program relationships at a sub-LOB level to ensure service level expectations are met.
You will manage and monitor compliance with Third Party Program standards, provide central oversight for business engagement requests, and support the timely completion of tasks.
Your responsibilities will include training managers on GSS processes, supporting governance and compliance requirements, and building strong stakeholder engagement models.
You will also partner with the global SOS team and work on ad-hoc projects to further mature third-party processes and achieve operational efficiencies.
Job responsibilitie
* Maintain client management program relationship at a sub-LOB level to ensure service level expectations are maintained.
* Manage, monitor and track line of business compliance to Third Party Program standards and policies.
* Provide central oversight and contact for all line of business engagement requests to support timely completion and compliance with Third Party policy and standards.
* Monitor of Third Party workflow progress for timely processing and completion of assigned tasks by the delivery manager, portfolio manager and other key stakeholders.
* Maintain and publish line of business "book of work" and related deliverables to foster a proactive environment with the line of business management team.
* Provide line of business management support to further mature third party processes to achieve operational and control efficiencies and assist in training Delivery Manager and Senior Managers on GSS Processes, Tools and Service Offerings
* Support the CTPO region lead & SOS region lead on governance, audit, compliance requirements and requests and develop strong stakeholder engagement model to promote the TPO program across the region
* Ensure that items from CTPO globally i.e.
from the TPO forum and other committees are appropriately cascaded to the Delivery Manager and Senior Management community as needed.
* Ensure TPMO duties are delivered in in a manner consistent with business objectives, TPO policy and regulatory guidance.
* Provide LOB Senior Management with key risk metrics and scorecards.
* Partner with global SOS team and provide back up to other SOS members as required and work on adhoc projects as required, administer meetings, produce documentation and co...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:14
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Innovate in collaboration with technologists across JPMorganChase's global technology community, as well as in partnership with some of the most important technology firms in the world.
As Sr.
Principal Architect within CIB Technology, you will spearhead the transformation and modernization of payments platforms working with passionate and dedicated teams at the intersection of technology and business strategy.
You will collaborate with internal teams and business leaders alike, creating strategically sound Target State Architectures that can handle today's needs and be ready for tomorrow's needs as well.
You will also have a stake in budgeting, hiring, mentoring, setting team priorities, and fostering a client-centric environment where everyone learns and grows.
Job Responsibilities
* Design and develop scalable, high-performance Java-based cloud-native applications
* Architect solutions for processing large data volumes with low latency and high throughput
* Create technical specifications and detailed architecture blueprints for distributed systems
* Lead technical decisions for enterprise-scale Java applications
* Establish coding standards, best practices, and development methodologies
* Mentor junior developers and provide technical guidance to cross-functional teams, and stay current with emerging technologies and industry trends
* Evaluate and recommend appropriate technologies and frameworks, and collaborate with stakeholders to transform business requirements into optimal technical solutions
* Perform code reviews and ensure quality of deliverables
* Troubleshoot complex production issues in distributed environments
Requirements
* Bachelor's degree in computer science and engineering, or related field (Master's preferred)
* 10+ years of Java development experience with proven expertise in cloud-native application design
* Strong hands-on coding skills in Java, and open-source frameworks including Spring Boot, Service-mesh, Docker, Kubernetes, among others, with extensive experience with distributed computing and designing high-throughput, low-latency systems
* Demonstrated success processing large data volumes in production environments, and excellent communication and interpersonal skills with demonstrated ability to influence stakeholders
* Expert-level knowledge of microservices architecture, API design, and cloud platforms (AWS, Azure, GCP) and experience with event-driven architectures, streaming, and message brokers (Kafka, RabbitMQ)
* Proficiency with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes) and strong experience with databases (SQL and NoSQL) and data modeling at scale
* Strong collaboration skills and experience working effectively across cross-functional teams and strong problem-solving abilities and meticulous attention to detail
Preferred Qualifications
* Master's in computer science and engineering...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:11
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Opelousas, US-LA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:10
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This role will be responsible for driving product changes and launches, managing budgets and timelines, and collaborating with cross-functional partners to ensure seamless execution of marketing initiatives.
As a Product and Engagement Marketing Senior Associate in Consumer Bank, you will dive into research, customer data and competitors to identify opportunities to deepen relationships with checking and savings customers.
You'll partner with key cross-functional partners from strategy development to implementation and analysis and optimization.
Job Responsibilities:
* Oversee and update the product marketing roadmap, ensuring alignment across core and emerging segments.
Track progress on product changes and launches, and proactively identify risks and opportunities.
* Lead and manage multiple projects simultaneously, including new product launches and enhancements.
Develop and maintain project plans, timelines, and deliverables.
* Work closely with teams across acquisition, product shopping, onboarding, engagement, legal and compliance, and program management to collect inventory and share updates.
* Organize, manage agenda and facilitate regular meetings with product and marketing stakeholders as well as owning next steps and follow ups to keep projects on task and on time.
* Communicate project status, risks, and recommendations both verbally and in writing across the organization and up to senior leadership.
Required qualifications, capabilities and skills
* 4+ years of experience in marketing or project management roles.
* Excels at thinking holistically and managing multiple initiatives simultaneously within tight deadlines
* Skilled and comfortable at working in a highly matrixed organization
* Comfortable with continuously changing priorities
* Excellent verbal and written communication skills, including proficiency in creating PowerPoint presentations
* Highly proficient in Microsoft Excel
* Strong attention to detail and organizational skills.
* Experience working in a fast-paced, cross-functional environment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These ben...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:09
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Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?
As a Transactions Supervisor in Receivables Operations, you will manage a team processing daily document transactions and extraction of checks and remittances.
The firm's Receivables Operations division enables customers to accept traditional paper-based payments from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable updating.
The main objective is to expedite collections of payments due by getting the check that's \"in the mail\" deposited into the biller's account as quickly as possible.
A second objective is to expedite the posting of payment information, allowing the customer to update their account records.
Job responsibilities:
* Oversee daily workflow of specific workgroups and/or segments of the workflow process
* Manage a team of full and part-time front line employees
* Handle complex customer relationships while utilizing service improvement tools and methodologies
* Own remittance processing performance including allocating work in process to maximize high productivity and excellent quality
* Manage shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
* Provide guidance and development of the Team Leaders and Operations team members
Required qualifications, skills and capabilities:
* Minimum 2 years supervisory/leadership experience
* Ability to lead, direct, and be visible to staff and direct reports
* Ability to coordinate and organize work while meeting and handling multiple deadline processes
* Demonstrated ability to multi-task and balance numerous activities simultaneously
* Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
* Good decision-making skills as well as exceptional written and verbal communication skills
* Display core leadership abilities, strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential.
Preferred qualifications, skills and capabilities:
* Experience in Remittance processing environment
A Government Security Clearance may be required for this position.
This includes, but is not limited to:
• Fingerprints
• Credit Check
• Employment History
• Tax Filing History (possibly)
• References (possibly)
• Proof of U.S.
Legal Permanent Residence
Schedule:
Saturday, Sunday, Tuesday, Wednesday - 5:00 am - 3:30 pm
Shift differential:
10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and ...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:07
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Stone Mountain, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:06
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Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Digital and Platform Services, you will provide strategic leadership and oversight for the delivery of complex software initiatives in the digital banking space.
You will lead multi-functional technology projects and programs that impact experiences for clients, employees, and stakeholders across the firm.
Your advanced analytical reasoning and adaptability will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating ambiguity and driving transformative change.
With demonstrated technical fluency, you will manage large portfolios, resources, and cross-functional teams to deliver innovative solutions aligned with the firm's strategic goals.
Your exceptional communication and influencing abilities will foster productive relationships with executive stakeholders, ensuring alignment, effective risk management, and high-confidence operational delivery.
In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape and strengthening JPM Digital Banking initiatives across diverse products and services.
Job responsibilities
* Develop and implement strategic technical program plans that define and drive the vision, strategy, and execution of large-scale software delivery programs for digital banking, aligning objectives with business goals and long-term technology roadmaps.
* Oversee complex technology project and program execution, managing resources, budgets, and timelines across a portfolio of digital banking initiatives, while mitigating risks, addressing dependencies, and resolving escalations.
* Foster strong relationships with stakeholders, clients, and cross-functional teams, including product, design, risk, operations, engineering, compliance, and external partners; facilitate alignment and decision-making across diverse groups.
* Serve as the primary point of contact for executive leadership, providing clear, concise updates on program status, risks, and strategic decisions; prepare and deliver presentations, reports, and recommendations to senior management and steering committees.
* Champion continuous improvement and process optimization by identifying opportunities, incorporating best practices in program management, governance, and software delivery, and driving innovation in program execution.
* Mentor and lead program managers and delivery leads, fostering a culture of accountability, collaboration, and high performance.
* Create and maintain comprehensive program roadmaps, establish KPIs, and implement reporting frameworks to ensure transparency and accountability for all initiatives.
* Guide the selection and implementation of appropriate technologies, platforms, and software tool...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:06
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Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As the Technology Support III Major Incident Manager within Chase Travel, you will play a critical role in ensuring the seamless operation of our travel technology platform.
You will be responsible for managing major incidents that affect our customers' travel experiences, ensuring that issues are resolved quickly and efficiently to minimize disruption.
Your expertise will help maintain our commitment to providing a problem-free travel experience for our customers.
Job Responsibilities:
* Lead the response to major incidents affecting the Chase Travel platform, coordinating with cross-functional teams to restore service as quickly as possible.
* Act as the primary point of contact during major incidents, communicating effectively with internal stakeholders
* Ensure adherence to departmental processes and policies during major incidents
* Coordinate with other Chase teams as required during major incidents
* Ensure a customer-centric approach in all incident management processes, prioritizing customer satisfaction and experience.
* Provide timely updates to stakeholders during incidents, ensuring transparency and trust.
* Generate reports on incident trends, response times, and service levels, providing insights to senior management.
* Monitor and analyze incident metrics to identify areas for improvement.
Required Qualifications, Capabilities, and Skills:
* 3+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
* 5+ years of experience in incident management, in a technology or travel-related environment
* Experience utilizing ServiceNow, Dynatrace,Splunk, and other common support tools
* Strong understanding of ITIL framework and incident management processes
* Excellent communication and interpersonal skills, with the ability to work collaboratively accross teams in a fast paced environment
* Proven problem-solving skills and a proactive approach to managing incidents
Preferred Qualifications, Capabilities, and Skills:
* Experience with travel technology platforms or services is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:04
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Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and ...
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Type: Permanent Location: Brooklyn Center, US-MN
Salary / Rate: Not Specified
Posted: 2025-10-19 08:51:04
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Develop customer engagement marketing strategies throughout the customer lifecycle supporting the Mass customer segment with a focus on delivering convenience, security, advice and value to our customers.
As a Marketing Strategy Manager in Consumer Bank, you will dive into research, customer data and competitors to identify opportunities to deepen relationships with checking and savings customers.
You'll partner with key cross-functional partners from strategy development to implementation and analysis and optimization.
Job responsibilities
* Drive strategic growth initiatives including recurring seasonal and life event campaigns designed to engage current customers and reactivate lapsed customers
* Manage lifecycle and engagement campaigns from end-to-end; developing the strategy and partnering with key stakeholders through implementation, deployment, ongoing optimization, monitoring, reporting and analysis
* Liaise between Marketing, Technology and Deposit Product to continuously improve key performance indicators and the customer experience, while meeting the overall Marketing vision
* Develop a deep understanding of the Consumer Bank customer journey to develop programs that increase customer retention and balance growth
* Integrate cohesive customer engagement strategies, within cross-functional areas, including branch and local events, customer service and operations
* Develop Lifecycle KPIs; communicate key strategies, insights and results to key stakeholders and leadership
* Implement a rigorous, "always-on" testing and optimization program designed to increase customer engagement and retention
Required qualifications, capabilities and skills:
* 4-year degree in Marketing, Advertising, Communications, Digital/Technology or Business Management
* 7+ years of marketing experience with proven track record in direct-to-consumer or digital marketing strategy, innovation and customer experience
* Is highly curious and never settles for good enough
* Is data driven and analytical, while also being a creative thinker and focused on customer experience
* Is focused on how marketing drives quantifiable business results
* Is vigorous in their management of details and financials
* Loves testing, learning, and taking calculated risks
* Likes to build from ground up - has a startup mentality
* Is eager to roll up their sleeves to set strategic direction as well being involved with implementation
* Is able to focus on the big picture, considering impacts outside their given initiatives
* Has expertise across all communication channels, including web, mobile, email, and paid/display media
Preferred qualifications, capabilities and skills
* Proven ability to take initiative, influence others, successfully collaborate at all levels, and achieve results
* Skilled and comfortable at working in a highly matrixed organization
* Strong analytical, pro...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:59
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Lead in crafting user-centric designs for digital products, focusing on inclusivity and accessibility in the financial sector.
Contribute to innovative experience design, blending user needs with business goals in a dynamic environment.
As an Experience Design Senior Associate in Customer Acquisition and Onboarding, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, you will create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, you will align user needs with business goals and drive continuous improvement of our offerings, navigating complex problems and supporting strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job Responsibilities
* Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms while adhering to industry best practices.
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation and satisfaction.
* Conduct data-driven analyses to inform design decisions and transform raw information into valuable insights.
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines.
* Operate with an iterative design mindset, incorporating user feedback to continuously improve user experience.
* Assist in analyzing market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.
Required Qualifications, Capabilities, and Skills
* 3+ years in a user experience design or equivalent role dedicated to improving digital product experiences.
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, Adobe Creative Suite).
* Experience designing and optimizing user experiences across web, mobile, and other digital channels.
* Experience interpreting complex data and transforming it into actionable insights.
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.
Preferred Qualifications, Capabilities, and Skills
* Demonstrated experience with user-centered and human-centered design approaches.
* Ability to synthesize complex, interdependent, and sometimes competing needs across a platform.
* Keen eye for detail and micro-interactions across all aspects of design, and a focus on the quality of end products.
* Ability to communicate design rationale and system updates to stakeholders and the broader design comm...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:59
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Sinking Spring, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:55
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology organization, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
As a core technical contributor, you will be responsible for implementing critical technology solutions across multiple technical domains, supporting various business functions to achieve the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced hands-on coding experience in Python
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* In-depth knowledge of the financial services industry and its IT systems
* Practical experience with cloud-native technologies and platforms such as AWS
* Experience in Java, Design Patterns, Spring, and Kubernetes (k8s)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking,...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:54
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Locust Grove, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:51
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Join the HR Business Advisory team where you'll have the opportunity to drive meaningful people strategies.
This high impact role allows you to enhance your career by leveraging your Human Resources (HR) skills and collaborating with leaders across the organization.
Be part of a supportive team that values innovation and professional growth and makes a positive impact in a leading financial institution.
As a Human Resources Business Advisor, Executive Director supporting Wealth Management, you will have the opportunity to collaborate with a diverse set of stakeholders at varying levels of the organization to execute strategic priorities set by senior leaders.
Additionally, you will provide support to senior managers to bring resolution on core Human Resources activities and initiatives.
This role offers high visibility across the organization and the chance to work closely with a wide variety of stakeholders and senior leaders.
Job Responsibilities:
* Partner with business leaders to establish a people agenda and support the implementation of related initiatives, activities, and efforts for your aligned lines of business.
* Maintain the performance and talent management cycle by partnering with leaders on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues, and processes, and provide guidance on the promotion process.
* Support the year-end compensation process by ensuring that baselines are accurate and synchronized with finance and/or business management, providing guidance on incentive compensation and salary planning, and supporting managers through compensation decisions.
* Engage in employee listening/feedback initiatives, such as action plans based on Employee Opinion Surveys.
* Participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the talent team.
* Advise business leadership and cascade the structuring and re-organizational changes deeper into Line of Business areas to institutionalize the new organization into BAU.
Required Qualifications, Capabilities, and Skills:
* Proven ability to interact with business leaders at all levels and influence employee-related decision-making.
* Project management abilities, including execution skills and end-to-end process improvement.
* Ability to utilize critical thinking and analytical skills to identify issues and trends, develop solutions, and address root causes.
* Able to operate in a highly matrixed environment and across all levels of the organization.
* Solid relationship management skills and ability to navigate across the function and the firm.
* Exceptional communication skills; written and verbal, able to present and articulate ideas to the business and HR colleagues.
* Demonstrated ability to thrive in a fast-paced, collaborative, team-based culture and leverage a matrixed organization to prob...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:46
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Leverage your technical expertise to shape innovative solutions and align capabilities to solve real-world challenges!
As an Applied AI/ML Senior Associate on the Home Lending Modeling Team, you'll primarily focus on applying Large Language Models (LLM) and Generative AI (GenAI) on different use cases and detailed technical documentation of these AI/ML and LLM/GenAI solutions.
You will also engage in some traditional AI/ML model development and documentation to enhance organizational efficiency.
You'll contribute to building, implementing, testing, and analyzing ML/AI solutions.
Your success will depend on your ability to understand data relationships, use data-driven solutions, and effectively document these products.
Strong communication skills are essential for collaborating with key stakeholders across functions and lines of business.
Job Responsibilities:
* Develop and document innovative AI/ML models with a focus on GenAI and LLM use cases (using out-of-the-box models).
* Execute AI/ML model development, ensuring alignment with organizational goals.
* Document use cases and technical solutions.
* Apply out-of-the-box LLM products to address various business challenges and create efficiencies.
* Collaborate with cross-functional teams to identify opportunities for AI/ML integration.
* Conduct experiments and validate hypotheses to ensure the effectiveness of AI/ML solutions.
* Provide insights and recommendations based on data analysis and model outcomes.
Required Qualifications, Capabilities, and Skills:
* 3+ years of experience in AI/ML development and application.
* BS degree in a related field, such as Data Science, Computer Science, Engineering, or similar STEM discipline.
* Strong understanding of GenAI and LLM technologies and their applications.
* Proficiency in programming languages such as Python or R for AI/ML model development/deployment.
* Experience with AI/ML frameworks and libraries.
* Ability to translate complex technical concepts into clear documentation and presentations.
* Strong problem-solving skills and a creative approach to AI/ML application.
* Excellent communication skills for collaboration with stakeholders at various levels.
Preferred Qualifications, Capabilities, and Skills:
* Master's Degree in a relevant field.
* Experience in applying AI/ML solutions in industries such as finance, or technology.
* Deep understanding of traditional AI/ML techniques as well as GenAI/LLM models.
This role is not eligible for visa sponsorship or relocation assistance
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solu...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:44
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager responsible for driving adoption of the Data & AI Platform in Commercial & Investment Banking (CIB), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Presents platform strategy, vision and an overview of capabilities to CIB users
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Acts as the main liaison between CIB stakeholders and the Platform team.
* Collaborates with CAOs, CDOs, and Data Technology leads to prioritize business projects and initiatives.
* Translates use case needs into actionable platform requirements and define goals and success criteria.
* Prioritizes requirements based on business value and strategic alignment with CIB objectives.
* Ensures capability enhancements are understood and timelines agreed upon with Platform Product leads.
* Identifies and address tooling gaps in the platform's roadmap, and evaluate key risks with Platform Product, engineering, and architecture teams.
* Delivers iteratively on CIB user needs, resolve platform friction, and drive adoption across CIB.
Required qualifications, capabilities, and skills
* 5+ years of proven experience in a similar role delivering data & analytics products
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Strong understanding and hands-on experience with data, analytics, and ML technologies including but not limited to AWS, Databricks, Snowflake
* Excellent stakeholder management and communication skills.
* Ability to translate complex business needs into actionabl...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:44
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Missouri City, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:39
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Join a team where your expertise shapes the future of lending services.
At JPMorganChase, you'll find opportunities for career growth, skill development, and meaningful impact.
Be part of a collaborative environment that values your ideas and supports your professional journey.
Experience the benefits of working with industry leaders dedicated to your success.
Take the next step in your career with us.
Job summary
As a Loan Servicing Associate I within Lending Services, you manage a portfolio of loans and ensure compliance with terms and deadlines.
You use your problem-solving skills to resolve issues and contribute to process improvements.
You'll collaborate with stakeholders, train junior team members, and help drive positive outcomes for clients and the firm.
Your work supports our commitment to excellence and client satisfaction, while fostering a culture of teamwork and growth.
You will work alongside experienced professionals, gaining exposure to diverse loan products and servicing processes.
The role offers opportunities to develop your skills in project management, stakeholder engagement, and strategic planning.
You'll play a key part in maintaining high service standards and supporting the firm's long-term goals.
Job responsibilities
* Interpret and manage loan documents for assigned portfolios
* Ensure compliance with loan terms and deadlines
* Identify and resolve loan servicing issues within established policies
* Collaborate with internal and external stakeholders to facilitate discussions and negotiations
* Propose and implement improvements to loan servicing processes
* Provide training and guidance to junior team members
* Manage projects and support operational initiatives
* Apply strategic planning and time management to align operations with goals
* Maintain accurate records and documentation
* Support client service operations and enhance satisfaction
* Adhere to service level agreements in a high-volume, deadline-driven environment
Required qualifications, capabilities, and skills
* Two years of experience managing and interpreting loan documents in a financial institution
* Proficiency in conflict management and negotiation
* Strong critical thinking and problem-solving abilities
* Experience training and guiding others in loan servicing tasks
* Advanced strategic planning and time management skills
* Ability to work efficiently in a fast-paced, high-volume environment
* Strong organizational skills and attention to detail
* Effective communication and interpersonal skills
* Demonstrated ability to work independently and as part of a team
* Commitment to maintaining compliance and service standards
* Willingness to learn and adapt to changing priorities
Preferred qualifications, capabilities, and skills
* Experience collaborating with cross-functional teams to enhance client service
* Flexibility an...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-19 08:50:37
