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PRIMARY FUNCTION:
Work closely with divisional and departmental leadership to develop and execute a strategic and actionable marketing plan to support achievement of business goals for assigned market segments.
Support the Marketing Department day-to-day operations and during special events by facilitating collaboration within the dealership and with external parties.
ESSENTIAL DUTIES:
* Work with Marketing Manager, marketing team, sales teams and other departments on all marketing efforts from strategic development to execution and analysis, ensuring they have the marketing materials and support they need
* Develop and deploy effective multiple-channel marketing campaigns to target customers and track the effect of those campaigns, by customer segment, over time.
Example channels are: website, social media, email, video, direct mail, trade publications, signage and mass media where appropriate.
This may include research of product/offering, development of concept, copywriting, and design layout.
* Own all aspects of planning and executing events for customer appreciation, trade shows, open houses, trade associations, employee appreciation, etc.
* Select and manage inventory for all marketing department novelties and promotional items that are on brand and compliment marketing efforts.
* Manage relationships with suppliers, vendors, creative agencies and advertising and PR firms to ensure alignment with the company's brand and standards.
* Partner with dealership leaders, Sales Managers, and other departments to align content production with sales funnel needs and boost growth strategies.
* Primary responsibility for development & updating of corporate sales brochures & other custom sales collateral.
This may include research of product/offering, development of concept, copywriting, and design layout.
* Defines, tracks, analyzes and communicates to management the results demonstrating marketing's contribution to business goals for assigned business segments
* Follow project management principles and use governance tools and strategies to direct teams and guide projects to on-time completion.
* Lead monthly divisional meetings with Construction and Aftermarket teams to draft strategic marketing plans.
Provide relevant and engaging digital content to support overall social media and website strategies to meet customer expectations and increase engagement
* Be a brand advocate of the Caterpillar and Gregory Poole Equipment Company brands in our service territory and ensure that it is used consistently across all marketing materials.
Responsible to educate and govern these guidelines with all associates.
* Communicate with customers and leverage disciplined market research to understand customer needs and purchasing behaviors and use that intelligence to help the marketing department develop promotional strategies.
* Manage tactical budget effectively and provide periodic update re...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:44
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Primary Function The Master Technician- Senior Start Up will commission, program, optimize small and large CAT generator systems and integrate them with site power infrastructure, including ATS, switchgear, paralleling equipment, and SCADA/controls systems.
The role will be the technical authority onsite for initial start-up, functional testing, system programming, troubleshooting, and customer turnover.
It requires an expert in CAT controls and power system operation who can ensure systems operate safely, reliably, and in compliance with NEC, NFPA 70/70E/110, IEEE, and Caterpillar commissioning standards.
Essential Duties Generator Commissioning & CAT Controls
* Perform full initial start‑up on Caterpillar generator sets from 10 kW to multi‑megawatt units
* Program, configure, and troubleshoot all Caterpillar control platforms, including EMCP 2/3/4 series, Cat Digital Genset Controllers, paralleling controls (MCP, LSM), and CANbus/Modbus components
* Validate and adjust governor/AVR parameters, load sharing, kVAR/PF controls, droop/isochronous settings, and paralleling logic
* Run complete load bank tests (resistive/reactive), step tests, waveform analysis, and transient response testing
* Ensure all programming aligns with Caterpillar commissioning standards and site design documents
Automatic Transfer Switch (ATS) Start‑Up, Testing & Troubleshooting
* Perform full initial start‑up, functionality testing, and troubleshooting for Caterpillar, ASCO, Eaton, Zenith, ABB, and other ATS manufacturers.
* Verify voltage/frequency sensing, time delays, transfer/retransfer logic, and contact/interlock verification
* Test closed‑transition/open‑transition operation and verify proper communication with CAT generator controls
* Document all ATS test data and ensure compliance with NFPA 110 Level 1/Level 2 requirements
Switchgear Integration (LV/MV)
* Possess extensive knowledge of switchgear components, protective devices, interlocking schemes, and control wiring
* Perform I/O verification, point‑to‑point checks, and sequence-of‑operations testing
* Troubleshoot breaker circuits, sync check circuits, PT/CT circuits, and protection elements
* Validate paralleling with gensets and utility and confirm relay configurations
* Coordinate with engineering on settings and coordination studies
Troubleshooting & System Optimization
* Diagnose issues involving mechanical, electrical, controls, and network communication layers
* Perform root‑cause analysis on sync failures, load sharing imbalance, nuisance trips, communication faults, and power quality problems
* Adjust CAT controller parameters to ensure stable and reliable performance
Safety, Documentation & Project Execution
* Lead on-site safety (NFPA 70E, arc flash boundaries, LOTO, JHAs)
* Maintain documentation: commissioning reports, as‑builts, redlines, test results
* Provide end‑...
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:43
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PRIMARY FUNCTION:
Perform complex repairs, troubleshooting and planned maintenance on the mechanical and electrical aspect of electrical power generation systems.
Be able to respond to customers internally and externally with the upmost professionalism to meet our Gregory Poole core values of CITES (Commitment, Integrity, Teamwork, Excellence and Safety).
ESSENTIAL DUTIES
* Job specific - technician must be able to logically evaluate the job given to them in a timely, efficient manner.
* Be able to use mathematical formulas as a part of troubleshooting.
* Technician must have a consistent 85% productivity rate.
* Daily service report writing, and time entry is a must in this position.
* Monitoring systems - Modbus, Ethernet, CAN Buss, upload/download files and parameters, possess above average computer skills.
* Technician will be expected to be able to be on emergency call at their normal rotation along with the other switchgear/ups specialist for at least 7 days at a time.
They must be accessible when needed by cell phone except during regularly scheduled vacation, personnel business time off.
* Must be at a skill level to comprehend logic of Caterpillar UPS systems and obtain the needed training for the products.
* Ability to effectively communicate with internal and external personnel and customers in written and verbal formats.
Must be able to train end users on operation of equipment.
* Technician must be able to interpret and modify as built conditions schematics on job sites and in manuals for jobs that they are assigned to.
Must be able to interpret manuals for jobs that they are assigned.
* Technicians must be aware and conscious of all safety factors revolving around circuits at high power levels.
Must adhere to all company safety policies (i.e.
EPG safety work policy, and others).
Failure to do so can affect employment status.
* Technician must be a role model and safety ambassador for all corporate safety policies and protocols.
Including timely safety training completion, PTSC requirements, PPE requirements, etc.
* Must be proficient in identifying components in system which include but are not limited to modular system, processors, power supplies, I/O modules and communications modules.
* Ability to modify or fabricate products to meet job specific requirements.
* Attending training courses relative to job positions as needed, and communicating with their supervisor on training needs as needed.
Additional Prerequisite for Position:
A candidate must:
Be well versed in the electrical and mechanical aspects of electrical power generation.
Being familiar with diesel, gasoline and LP gas engines is a must.
Process in-depth, advanced understanding and troubleshooting skills in the following systems:
Lubrication, cooling, fuel systems (mechanical and electronic)
Generators operations and applications (permanent magnet and self-excited
LP gas
Generator Ins...
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:43
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PRIMARY FUNCTION :
This position provides inside rental equipment activities ensuring customers' satisfaction and performing some administrative operational responsibilities, primarily for Compact Construction Equipment (CCE) and Building Construction Products (BCP) rentals.
ESSENTIAL DUTIES:
Customer Service - Percent Of Time Spent = 70%+
* Accepts and coordinates customer inquiries, requests (phone, walk-in or mail) for rental equipment and closes rental agreements by interfacing and negotiating with customers.
* Provides rental customers' price quotes and equipment availability and delivery schedule information.
* Manages or resolves customers' rental complaints and problems to the best customer satisfaction level possible.
* Daily monitors and coordinates rental equipment hauling schedule to ensure timely equipment delivery and pick-up; and immediately contacts customers with any schedule updates, modifications or delivery problems.
* Serves as a liaison between departments and branches for rental equipment pricing, availability, transportation, and repair.
etc.
* Assists with telephone collection of past due rental payments.
Administrative - Percent Of Time Spent = < 30 %
The administrative activities will be mainly in two areas: equipment/inventory and bookkeeping/invoicing.
Individuals in this position must be trained and can perform in each main area, even though he/she may take a stronger lead in a specific area.
A.
Equipment /Inventory
* Ensure rental units are operational by coordinating repairs and maintenance with rental service technicians.
* Approves some equipment service work orders.
* Maintains current and accurate fleet service records for each unit.
* Coordinates daily transportation of rental equipment.
* Maintains current inventory usage records and ensures accurate and timely billing.
B.
Bookkeeping/Invoicing
* Expedites customer credit applications in a timely manner allowing them to rent equipment.
* Verifies gate logs ensuring equipment is tracked for inventory security.
* Maintains rental files and contracts (i.e.
rental contracts, certificates of insurance, etc.) and periodically purges and prepare them for storage.
* Timely process of rental equipment related purchase orders.
MINIMUM REQUIREMENTS :
Education:
Two year post-secondary college graduate with a technical or a business administration degree.
Work Experience:
One year working experience in a similar customer service related position.
Basic mechanical and product knowledge is desirable.
Physical:
Must be able to work for long periods while seated.
Must have the ability to clearly communicate with customers on the phone or in person.
Excellent customer relations is a must.
Other:
Must be PC knowledge with basic level skill with keyboard and Microsoft software, preferably Excel and Word.
This job description is not intended to be all-inclusive.
Your supervisor may req...
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Type: Permanent Location: Washington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:42
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PRIMARY FUNCTION:
The primary function of this position is to perform advanced mechanical repairs and assembly on compact construction, aerial and allied equipment by troubleshooting and using various diagnostic equipment.
ESSENTIAL DUTIES :
* Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment.
* Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
* Uses miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems.
* Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
* Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
* Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
* Performs inspections, do preventative maintenance, repair engines, power train, hydraulic and electrical components.
* Uses power washers & spray paint equipment to clean & paint vehicle.
* Uses instruments and computers to reprogram equipment controllers.
MINIMUM REQUIREMENTS:
Education:
Must have a high school education or GED
Work Experience:
Requires four years of work experience with at least two years of experience with equipment; Must be proficient in at least two mechanical systems (i.e.
transmissions, engines, hydraulics, etc.) for numerous model lines.
Physical:
Must be able to daily and repeatedly stoop, kneel, bend and climb onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift or position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoist for heavier parts.
Other:
Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to P.C.
base equipment and parts information.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of ...
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Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:41
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PRIMARY FUNCTION:
The primary function of this position is to effectively integrate N365 software, the corporate business operating system, functionalities related to Service into operations to maximize efficiency as well as to train N365 functionality.
ESSENTIAL DUTIES:
Leadership
* Lead the integration of N365 software functionalities within our organization.
* Serve as a positive change agent leading our organization through the N365 paradigm shift.
* Teach new processes and help associates learn N365.
* Provide feedback to ERP Business Analysts and Management on actions to make N365 successful.
Customer Service
* Serve as the front line of support for N365 users through the help desk interface.
* Quickly and effectively solve customer issues through the help desk.
* Deal with our internal and external customers in a positive and timely manner.
* Take extra measures to understand the root cause of a customer issue.
* Provide constructive feedback to internal customers on problem resolution.
* Use help desk resolutions as a teaching opportunity to improve user's understanding.
* Through help desk resolution, validate setup and accuracy of N365 configuration.
Specialized Duties
* Use and analyze data to make effective decisions.
* Use strong analytic and problem-solving skills to perform daily job functions.
* Analyze data in order to better determine root cause of issues.
* Use different learning styles and training material to best match the learning audience.
* Communicate effectively to all members of the Gregory Poole organizational chart.
* Based on historical data, develop better processes to increase organizational efficiency.
* Perform procedural audits, present results and make recommendations to ensure adherence to results.
* Write and maintain training manuals based on corporate standards.
* Assist with entering new user information into the ERP system.
* Assist ERP System Support Manager with general administrative duties.
* Take a holistic approach to problem solving from the customer to the organization and back to the customer (internal and external).
MINIMUM REQUIREMENTS:
Education:
* A four-year college graduate with business, sales/marketing or related degree with a minimum of 2 years of directly related business services experience;
* OR a two-year college graduate with business, sales/marketing or technical with 4 years of directly related business services experience;
* OR a high school graduate with at least 6 years of directly related business services experience
Work Experience:
* (See above)
* Minimum of 4 years of experience working with PC applications and/or ERP solutions
* Adult training/facilitating experience is preferred.
Physical:
(The work environment characteristics described here are representative of those an employee encounters while performing the essenti...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:41
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PRIMARY FUNCTION :
The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an advanced level with proficiency.
ESSENTIAL DUTIES:
* Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment.
* Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
* Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.
* Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
* Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
* Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
* Proficient at performing inspections, do preventative maintenance, repair engines, power train, hydraulic and electrical components at an advance level on numerous model lines.
* Lift/carry and position ram used to remove idlers, unbolt idlers, remove them with
* Uses power washers & spray paint equipment to clean & paint vehicle.
* Uses instruments and computers to reprogram equipment controllers.
MINIMUM REQUIREMENTS :
Education :
Must have a high school education or GED.
Work Experience :
Requires six years of experience with at least two years of experience on Cat equipment or other similar equipment; Must be proficient in at least four mechanical systems (i.e.
transmissions, engines, hydraulics, etc.) for numerous model lines.
Physical :
Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoist for heavier parts.
Other :
Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to P.C.
base...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:40
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PRIMARY FUNCTION :
* Service customer components in a timely and professional manner to ensure Customer Satisfaction.
* Manage company resources to maximize Financial Performance in terms of profit, productivity, Efficiency and return on capital.
* Manage people, space, tools, and money to optimize Resource Deployment.
* Create a stimulating environment to provide for Personnel growth.
* Maintain a safe environmentally responsible workplace to ensure Regulatory Compliance.
* Maintain and demonstrate our Core Values of Commitment, Integrity, Teamwork, Excellence, Safety.
ESSENTIAL DUTIES :
Customer Satisfaction
* Serve our customers in a timely, professional manner and provide high quality services at a value-based price.
* Provide prompt response to customer needs and minimize downtime.
Turn customer components around in the shortest amount of time possible.
* Ensure that the work we do is done right the first time.
Minimize rework.
* Maintain daily contact with the customer to keep them apprised of the status of the repairing of their machine.
* Be available to support customers 24 hours a day providing over the phone troubleshooting, equipment specifications and transportation regulation guidelines.
* Manage all special labor agreements for the department
* Manage the billing process to ensure accuracy and fairness.
Fully document repairs accurately and professionally.
* Administer Warranty/Policy Guidelines to minimize customer expense while protecting our relationships.
* Manage the customer notification of all vender requested repairs.
Assist the customer in scheduling these repairs at a mutually convenient time.
* Inspect customer components whenever possible to provide a professional assessment to the components condition.
Make recommendations for needed repairs, maintenance procedures and operating parameters.
Financial Performance
* Manage the Profit/Loss Statement for the assigned operation including top line sales, flat rate pricing, expense controls, resource scheduling and staffing.
* Manage company assets, including facilities, vehicles, equipment, tooling and personnel to minimize return of capital.
* Coordinate with the Credit Department to ensure the credit worthiness of a customer prior to completing the work.
Administer all C.O.D.
transactions.
* Manage the Service Call Administration process to ensure timely reporting, accuracy, parts used, special shipping charges, outside purchases, warranty claims and labor charges to minimize work in process.
* Manage company assets including vehicles, equipment and tooling to ensure maximum returns.
Plan and schedule routine maintenance, ensure EPA and OSHA compliance and plan for future expansion.
* Review and approve of all performance reports.
Ensure that reports accurately reflect actual expenses.
Make the necessary journal entries to correct any discrepancies.
Res...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:39
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PRIMARY FUNCTION:
Repair, rebuild and test Caterpillar components; primarily engines, transmissions and torque converters following established procedures and guidelines.
This is a second shift position: Mon-Thurs 14:00-00:30
ESSENTIAL DUTIES:
* Perform quality diagnosis, disassembly, inspection, repair/rebuild, and reassembly of components (engine, transmission, torque converter) using CAT specs and procedures.
This may include failure analysis as required.
* Perform dynamometer and bench tests using CAT specs.
* Complete all required paperwork or electronic data entry in an accurate and timely manner.
This may include service reports, daily time entry, warranty, or core information, etc.
* Maintain and utilize work areas, tools, and equipment to promote a clean and safe environment.
* Comply with established safety rules and regulations, including the proper use of PPE.
* Effectively participates as part of the team; leading and assisting where appropriate and requesting assistance when needed.
* Own and maintain required personal tools.
* Demonstrates and promotes Gregory Poole Equipment Company's core values of Commitment, Integrity, Teamwork, Excellence, and Safety.
MINIMUM REQUIREMENTS:
Education :
Must have a high school education or GED.
Certificate or associate degree from a community college or technical school is preferred.
Work Experience :
Four years of experience, knowledge of Caterpillar equipment is preferred.
Or a combination of education and experience.
Physical :
Must be able to sit, stand, walk, read, talk, write, and hear to perform the essential functions of this job.
Additionally, the individual must be able to occasionally lift and/or move up to 75 pounds.
The following may be expected to be encountered: long periods of standing, working with oils and grease, noise, stooping, bending, squatting and exposure to seasonal heat and cold.
Other :
* Ability to operate in a fast-paced environment that requires multitasking while maintaining a high level of organization.
* Must demonstrate good problem-solving skills, mechanical aptitude, excellent communication skills, and the ability to interpret machine/parts schematics.
* Proficiency with computers is desired.
* The ability to work (4) - 10-hour days, with overtime as needed.
Must be able to effectively write repair activities on customer work orders.
Must have cognitive reasoning and problem-solving skills to apply knowledge, written information, and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to P.C.
base equipment and parts information.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and wil...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:39
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PRIMARY FUNCTION :
Administers the established company credit, collection, and customer service policies and procedures for an assigned territory or designated block of customer accounts.
ESSENTIAL DUTIES:
A.
Maintains responsibility for applying the company's credit and collection policies, practices, and procedures to the credit requirements of accounts in an assigned territory of the company, within specified dollar limits or normal credit lines.
B.
Carries out the established program for the follow-up and collection of accounts receivable.
Time Spent = 70%
- Maintains controls of all assigned accounts receivable.
- Personally handles collections or takes other action as required.
- Discusses delinquent accounts with Credit Manager and sales personnel.
- Calls on customers with sales personnel to assist in arranging special repayment schedules.
- Refers unusual or difficult collection cases to the Credit Manager, with complete details and recommended additional action.
- As required, obtains approval from the Credit Manager on the acceptance of notes, compromise settlements, partial payments, time extensions, reserve requirement and the charge-off of uncollectible accounts.
- Arranges for forced collections and the filing of suits or bankruptcy claims against assigned accounts, and furnishes complete information to representatives.
- As delegated, represents the company in small claims proceedings, creditors' meetings, and bankruptcy proceedings.
- Administers the processes and procedures relating to recorded contracts, use of collateral, insurance claims, interest charges, lien instruments, etc.
for assigned accounts.
- Takes appropriate action on:
Collection irregularities (such as payment discrepancies and unearned discounts).
Adjustments (shipment errors, etc.)
Customer complaints and inquiries.
- Administers collection correspondence sent to assigned accounts.
C.
Extends credit to customers in accordance with established credit policies, practices, and procedures.
Time Spent = 20%
- Analyzes requests for credit and plans investigations to be performed personally or by others.
- Investigates and analyzes present and prospective customers.
- Reviews files, reports, and financial statement analyses of prospective customers.
- Makes field contacts and further investigations when necessary.
- Evaluates, and approves or rejects, the credit risks.
- Discusses with the Credit Manager, when necessary, questionable or special applications for credit.
- Establish credit limits on new accounts.
- Prepares and issues necessary credit instructions and confirmation letters and makes all credit arrangements.
- Submits credit recommendations beyond position authority to the Credit Manager, with all necessary reports, data, and analyses.
- As directed, prepares special credit agreements affecting assigned accounts, subject to approval of counsel.
- Supervises the processing of customer's orders and contracts for credit ap...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:38
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Primary Function The Warehouse Supervisor is responsible for executing and overseeing warehouse operations to ensure optimal customer service, efficient use of inventory space and equipment, and adhering to company policies.
This role includes leadership in workflow coordination, inventory control, and facility maintenance, while ensuring the security and accuracy of parts handling and distribution.
Essential Duties Workflow Leadership
* Oversee all docking procedures and ensure accurate branch and truck sorting and shipping
* Ensure professional execution of receiving, storing, and distribution activities in line with warehouse policies
* Ensure all orders are processed promptly for delivery or pickup
* Fulfill and deliver shop parts requirements efficiently
* Confirm that all incoming parts are properly processed, recorded, and loaded.
* Ensure all returns are binned and processed accurately
* Keep warehouse personnel informed of changes in documentation or workflow
* Maintain a professional demeanor and appearance
* Assist in training new employees
* Schedule daily and weekly workloads, assigning tasks based on qualifications and capabilities
* Plan delivery truck routes and report significant deviations or issues
* Ensure accurate warehousing of cores for the Remanufacturing Products Systems
Cost Control
* Accurately apply incoming and outgoing freight charges to customers per company policy
* Recommend new or improved warehousing techniques and procedures
* Identify, report, and minimize inventory discrepancies
Maintenance & Safety
* Maintain a clean and orderly warehouse environment
* Sweep docking areas daily and dispose of non-reuseable shipping materials
* Dust bins, shelves, and racks every three months
* Neatly apply warehouse labels and signage per company standards
* Operate road vehicles and lift trucks safely; ensure regular service and washing
* Ensure parts delivery trucks are loaded and unloaded quickly, efficiently, and correctly
* Secure warehouse and trucking assets to minimize inventory shrinkage
Minimum Requirements
Education
High School Diploma required.
Work Experience
* Minimum one year of related warehouse management experience.
Physical
* Ability to bend, stoop, kneel, climb, and lift.
* Capable of lifting 135 lbs.
without assistance.
* Adequate vision and hearing to operate warehouse equipment.
Other
* Basic familiarity with PCs and keyboard use.
* Ability to learn shipping programs and Gregory Poole systems.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:37
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Primary Function
The HR Intern will participate in foundational HR duties by performing day-to-day human resource activities.
This role will include exposure to multiple HR domains with added emphasis on recruiting and talent acquisition support.
Focus areas will depend on the intern's education, experience, and interest.
Essential Duties
HR Functions
* Engage in professional training and development activities in support of organizational and departmental training initiatives
* Actively support recruiting and talent acquisition efforts , including candidate sourcing assistance, event preparation, outreach to high schools and technical schools, digital campaign support, background checks, and interview scheduling
* Coordinate new hire onboarding including preparing packets and collecting I-9 Interndocumentation
* Assist in planning and executing company events to promote positive employee relations
* Maintain and update the internal HR intranet page to support HR communications
* Provide general administrative and operational support to the HR team as needed
* Provide administrative support for benefits-related tasks such as assisting with communication materials, tracking enrollment documentation, and responding to basic employee inquiries
* Assist with people data activities including data entry, data quality reviews, and generating basic HR reports
Continuous Improvement Projects
* Plan and execute small-scale HR projects related to compensation, diversity and inclusion, HR analytics, benefits, learning and development, and recruiting process improvements
Minimum Requirements Education
Undergraduate student who is majoring in HR or related field with minimum 3.0 GPA.
Work Experience
* 1+ year work experience, HR related experience preferred.
Physical
* Ability to periodically travel (sometimes overnight).
* Ability to lift various materials that could weigh up to 50 lbs., stoop, bend and stretch to assemble/disassemble marketing displays.
* Ability to sit for long periods using a PC and telephone.
Other
* Excellent communication and interpersonal skills.
* Strong research skills.
* Proficiency with Microsoft Office Suite.
* Familiar with Microsoft SharePoint and capable of managing content preferred.
* Familiar with using Microsoft Publisher or similar application preferred.
* Highly organized, detail-focused, and customer service-oriented.
* Comfortable using social media platforms (e.g.
Instagram, Facebook, Twitter, etc.).
* Must be interested in Human Resources and/or Organizational Development as a discipline.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:37
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PRIMARY FUNCTION:
The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert as well as lead and coach other technicians.
ESSENTIAL DUTIES:
* Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment.
* Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
* Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.
* Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
* Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
* Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
* Proficient at performing inspections, do preventative maintenance, repair engine, power train, hydraulic and electrical components at an advance level on numerous model lines.
* Lift/carry and position ram used to remove idlers, unbolt idlers, remove them with
* Uses power washers & spray paint equipment to clean & paint vehicle.
* Uses instruments and computers to reprogram equipment controllers.
LEADERSHIP DUTIES:
* Assists supervisor with performance appraisals.
* Coach, guide and develop technicians.
* Direct day to day job assignments and responsibilities for up to five or more technicians in squad.
* Work with squad members to ensure proper T/S techniques are used to ensure that the product we turn out is a true representation of the customers' and GPEC expectations.
MINIMUM REQUIREMENTS:
Education:
Must have a high school education or GED.
Work Experience:
Eight years of Cat equipment experience.
Fully understands all equipment systems (i.e.
engines, hydraulics, electrical, sub-electrical, transmissions, etc.) for almost all equipment model lines.
Physical:
Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as u...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:35
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PRIMARY FUNCTION:
The primary function of this position is to troubleshoot, repair, rebuild, hydraulic pumps & motors to restore equipment to proper operation.
ESSENTIAL DUTIES:
* Make the necessary preparations to perform work/repairs and comply with PPE requirements.
* Use pallet jacks, lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Installs, replaces, re-builds, repairs, & tests parts/equipment.
* Pressure washes & repaints components.
* Use miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems.
* Use tools to disassemble/re assemble parts or equipment; lifts/carries parts; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
* Use overhead hoists, lift devices, forklifts & other aides to move items out of trucks to locations for disassembly, repair, & reassembly.
* Use powered equipment to do necessary grinding, honing, boring, drilling, & polishing, &, make replacement parts or refurbish parts before re-assembly, reassembles & tests units, & paints finished units.
MINIMUM REQUIREMENTS:
Education:
Must have a high school education or GED.
Work Experience:
Six years of experience with at least two years of experience on Cat or other similar equipment
Physical:
Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs.
Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 90 pounds, as well as use mechanical hoist for heavier parts.
Other:
Must be able to effectively write repair activities on customer work orders.
Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to P.C.
base equipment and parts informationGregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:34
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Primary Function
The Equipment Operator Safety Instructor provides training to internal and external Gregory Poole customers on the safety and effective operation of lift trucks.
The role is also responsible for selling training programs and materials to external customers.
Essential Duties
Training Delivery & Operator Instruction
* Deliver classroom and hands-on forklift operator training programs for internal and external customers
* Facilitate training sessions on lift truck safety, equipment operation, and manufacturer operating procedures
* Demonstrate equipment operating procedures and observe students during practical exercises
* Lead class discussions focused on workplace safety, operational best practices, and balanced group participation
* Administer written and practical evaluations and prepare performance assessments for trainees
Training Program Coordination & Development
* Assess operator training needs through collaboration with management, employees, and customers
* Prepare and coordinate training schedules based on customer requests, instructor availability, and equipment resources
* Identify performance gaps and recommend training solutions to improve operator effectiveness and safety compliance
* Maintain training records, attendance rosters, certifications, and related documentation
* Participate in meetings, seminars, and continuing education to remain current on equipment operation and safety standards
Customer Support & Relationship Management
* Build and maintain professional relationships with internal and external customers
* Address customer concerns and coordinate issue resolution in accordance with company policies
* Serve as liaison between customers and management to communicate training needs and service concerns
* Follow up with customers to ensure satisfaction with training services provided
* Promote a professional image and maintain company property in accordance with company standards
Sales & Business Development
* Contact existing and prospective customers to promote refresher training and additional training opportunities
* Conduct phone outreach, cold calls, and customer visits to generate training business
* Negotiate pricing for training programs while maintaining profitability objectives
* Promote vendor and company training programs and communicate available training solutions to customers
* Maintain current knowledge of vendor products, training materials, and industry developments to support sales efforts
Administrative & Operational Support
* Ensure training equipment, materials, facilities, and resources are prepared and available for scheduled classes
* Maintain accurate records of business expenses and submit required documentation within established deadlines
* Utilize company systems and reporting tools to support scheduling, documentation, and operational tracking
...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:33
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PRIMARY FUNCTION:
This position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service.
Serves as a source of information and sound advice on Hyster-Yale and other allied parts.
Bilingual (Spanish/English) skills are preferred but not required.
ESSENTIAL DUTIES:
Interpersonal
* Receives orders by telephone, mail and in person from walk-in customers
* Initiates calls to customers to solicit orders and verify marketing information.
* Promotes aggressive and suggestive selling by means of product knowledge, personal selling skills, over-the-counter contact, telemarketing and direct mail.
* Actively seeks additional sales opportunities
* Understands and promotes the Parts Exchange System.
Promotes additional sales and service sales aggressively
* Ensures any customer "call-back" requests are completed to the customer's satisfaction
Administrative
* Processes customer orders the same day received, making certain that all documents necessary to the transaction are completed in an accurate manner.
* Prepares sales orders, specifying the terms of sale and delivery.
Complies with established company credit policies, including Cash on Delivery polices.
Assists the Credit Department in the resolution of errors or problems with customer accounts.
* Handles customer credits accurately and in accordance with Company policy, making sure that all pertinent information is included Records lost sales opportunities
UNIQUE DEPT.
DUTIES
* Makes full use of the variety of information available, including the Hyster-Yale Microfiche files, SIS, numerical Parts Record and other reference media.
Makes certain that all the Microfiche and other references are kept up to date
* Follows back-orders closely to ensure prompt delivery upon receipt.
Notifies customer upon receipt of back-ordered item.
Works directly with Hyster-Yale order analyst to expedite back-ordered parts.
* Assists Sales Department in ordering parts and attachments for new machines.
* Reports machinery sales leads and competitive machine activities to the Sales Department
Assists the Senior Parts Representative with Parts Warehouser duties.
Performs Service Department backup duties as required.
MINIMUM REQUIRMENTS:
Education: High school graduate with two years related work experience, including six months of sales and /or mechanical experience.
Work Experience: see above Physical: Must be able to sit for extended periods of time.
Other: Must be "keyboard" literate to adequately utilize the mainframe system
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, ...
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Type: Permanent Location: Greenville, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:32
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Primary Function
Maintains overall yard security by properly receiving/disbursing equipment and greeting and referring customers for assistance.
Essential Duties
Customer and Visitor Coordination
* Greet all incoming customers and drivers arriving in the equipment yard
* Inquire about customer needs and direct them to the appropriate sales or rental representative
* Serve as primary contact for non-GPEC drivers for inbound and outbound CAT-owned units
* Process paperwork for release of GPEC-owned equipment ensuring correct unit release
Equipment Handling and Yard Management
* Load and unload equipment for repair, service, rentals, returns, or sales
* Maintain yard in a neat and orderly fashion by arranging equipment, scraping the yard, and removing trash or scrap metal
* Stage equipment for pre-inspection by the GPEC shop
* Perform routine equipment preparations such as cleaning, checking and filling fluid levels, and making minor adjustments
* Transfer miscellaneous equipment items to other branches using the GPEC transportation system
Records and Inventory Management
* Maintain a daily gate log of all machine transactions on a GPEC company cellphone and distribute to appropriate personnel
* Account for attachments inventory by stamping and updating information in the gate log application
* Take digital photographs of used equipment and outgoing rentals and send to appropriate personnel
* Maintain records of HYG Finance machines and secure prior authorization for machine departures
Minimum Requirements Education
GED/High School graduate.
Work Experience
* Three years of related experience.
Physical
* Must have the ability to climb and operate equipment numerous times on a daily basis.
Other
* Exhibit and convey strong customer service skills.
* The ability to operate or quickly master operating a variety of construction and industrial equipment.
* Ability to read and comprehend shipping information and follow through on verbal communications.
* Must have beginner/intermediate PC exposure to enter basic information into mainly MS software.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Leland, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:32
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PRIMARY FUNCTION :
The Strategic Account Manager will identify, introduce, develop and cultivate business relationships for key strategic accounts.
The Strategic Account Manager's goal is to generate and maximize revenue for the branch and the company by penetrating key markets.
ESSENTIAL DUTIES:
* Maximize revenue from facilities and construction sites in a defined geographical territory
* Maintain and develop relationships with existing customers and their subsidiary companies, acting as a single point of contact for such customers
* Prospect and qualify new accounts from existing accounts, dormant or non-customer accounts, including competitor accounts
* Collaborate with specialty division representatives to promote cross selling to accounts wherever possible
* Prepare sales action plans and strategies
* Develop and make presentations of company products and services to current and potential clients
* Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities
* Monitor competitors, market conditions and product development
* Other duties assigned as needed
MINIMUM REQUIREMENTS :
Education:
Four-year college degree
Work Experience:
Five years business sales experience with equipment rentals
Physical:
Position requires daily commuting to customer locations with the use of a company provided truck.
Will require periodic overnight travel.
Other:
Exceptional relationship-building and communication skills; Strong planning, problem-solving and negotiation abilities; Knowledge of construction or related equipment preferred; Must possess excellent written and oral communication skills; Proficient use of a computer, iPhone, and related applications; Needs advanced experience with software packages preferable MS Office (Outlook, Word, Excel, and PowerPoint);
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Greenville, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:31
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Primary Function The Certified Operator Instructor II is responsible for developing and conducting technical training to GP customers in proper operation and daily maintenance of Heavy Equipment as well as preparing quotes and assisting with invoicing training services.
Bilingual (Spanish/English) skills are preferred but not required.
Essential Duties
General Training
* Perform theoretical/practical-using knowledge of adult learning.
Presents prepared training programs to individuals or groups
* Confer with management, customers, and staff to determine operator training needs
* Work with the Training Coordinator to prepare training schedule of classes based on customer request and availability of training equipment
* Participate in meetings, seminars, and training sessions to obtain equipment operation and integrates information into training program
* Ensures that people, equipment, and material are in place when needed
* Regularly and on time submit an accurate record of business expenses for reimbursement.
Targeted for the 25th of each month
* Maintain regular and punctual attendance and communicate schedule changes as needed
* Model and reinforce company values, tools, and processes to support organizational alignment
* Continuously improve technical knowledge and job performance through ongoing learning
Operator Training
* Facilitate classes on heavy equipment operator safety and machine operation following outline and texts
* Haul and Operate Simulator Trailer for training on location at Customer sites and different events
* Demonstrate procedures being taught, such as equipment operations and daily maintenance
* Instruct students on proper machine operation and observe students while operating
* Lead class discussion groups on safety and proper equipment operation.
Manage conflict within a group, assures total and balanced participation
* Administer written and practical exams and write performance reports to evaluate students' performance.
Analyze test data and reports the effectiveness of operator training
* Assist individuals in determining their equipment strengths and areas requiring improvement.
Work with individuals one-on-one to assess skills, knowledge, and abilities.
Help market the total training package to external customer
* Identify areas in which operator training is needed to achieve targeted levels of performance.
Measures current levels of performance against ideal desired levels of performance
* Follow and ensure all safety policies, procedures, and standards at all times
Technology Training
* Learn and understand Grade Control, Safety, and Site Positioning Infrastructure Technologies and be able to train our customers on how to use it and support Gregory Poole Technology Team with customer technology demonstrations
Minimum Requirements
Education
High School diploma required; associate degree or bachelor's degree pre...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:28
-
PRIMARY FUNCTION:
The primary function of this position is to perform moderate mechanical repairs and assembly on compact construction, aerial and allied equipment by troubleshooting and using various diagnostic equipment.
ESSENTIAL DUTIES:
* Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment.
* Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
* Uses miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems.
* Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
* Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
* Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
* Performs inspections, do preventative maintenance, repair engines, power train, hydraulic and electrical components.
* Uses power washers & spray paint equipment to clean & paint vehicle.
* Uses instruments and computers to reprogram equipment controllers.
MINIMUM REQUIREMENTS:
Education:
Must have a high school education or GED
Work Experience:
Requires three years' direct work experience with a working knowledge of CAT literature systems and be proficient in at least one mechanical system (i.e.
hydraulics, transmissions, electrical, etc.).
Physical:
Must be able to daily and repeatedly stoop, kneel, bend and climb onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift and position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoist for heavier parts.
Other:
Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to P.C.
base equipment and parts information.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role req...
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Type: Permanent Location: Greenville, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:27
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PRIMARY FUNCTION :
The purpose of this position is to deliver parts.
It also has a responsibility to promote a positive image of Gregory Poole to our customers.
Deliver parts on a daily route, with 4 to 6 stops.
Route should be completed in 4 hours using 1/2 ton and 1-ton trucks and vans.
Hours 6:30 am to 11:00 am may vary day to day depend on the number of stops.
ESSENTIAL DUTIES:
* Pickup and delivery of parts.
* Maintaining parts delivery truck.
* Notify Parts Manager of any delivery vehicle issues
* Presenting paperwork/ documents to customers and reviewing it.
* Notify Parts Manager of any customer issues.
* Maintain Daily pickup/ delivery log
* Maintain Time records.
* Make special Deliveries as required
MINIMUM REQUIREMENTS :
Education:
High school diploma or equivalent.
Work Experience:
At least six months in customer service interface.
Customer delivery experience is an additional positive.
Physical:
Must be able to routinely lift hydraulic parts weighing up to 50 lbs.
without assistance from others or using mechanical equipment.
Other:
Must have an acceptable and valid N.C.
driving record.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Washington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:25
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PRIMARY FUNCTION:
Administer the Construction Division warranty program in compliance with established vendor policies to assure maximum recovery of warranty expenses; provide on-going support and training for service personnel.
Bilingual (Spanish/English) skills are preferred but not required.
ESSENTIAL DUTIES:
Percent of Time Duty
27% Analyze all warranty work orders to determine warrantability of repair, accuracy and completeness of technical information provided and inclusion of necessary supporting documentation.
Requires the ability to interpret failure information and a thorough understanding of the various systems.
35% Compile warranty claims using on-line computer warranty program.
This process includes using component and job codes to accurately reflect labor required to perform repair.
This requires detailed knowledge of equipment, Repair Time
requirement guides and CAT codes.
The process also includes providing vendor with a sufficient analysis of the failure, troubleshooting steps, and repair.
Providing this information requires skills in negotiating.
These skills are crucial to recouping
the maximum warranty expenses.
5% Develop, plan, coordinate, schedule and implement training for GPEC service and warranty (weighted) personnel, service managers, mechanics.
This includes training on vendor established warranty practices and
procedures; use of CAT's PC program and accurate completion of SIMS reports and service reports.
7.5% Provide on-going daily guidance to Gregory Poole service and warranty personnel by maintaining up-to-date warranty guides, CAT service letter files, and extended coverage guidelines; and by being knowledgeable of current warranty statements and changing engine systems.
2.5% Work closely with vendor service representatives and other technical personnel to negotiate (weighted) policy reimbursement and to ensure fair participation by all involved
MINIMUM REQUIREMENTS:
Education:
Two year college graduate with a minimum of two years administrative experience in service-related environment or High school graduate with minimum of three years administrative experience in service-related environment
Work Experience:
(See Education)
Physical:
Must be able to clearly communicate to others, especially in group facilitating and in writing.
Must be able to use a PC for long periods.
Other:
Good verbal and composition skills.
Accounting knowledge.
Computer literate.
Technical aptitude.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:22
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PRIMARY FUNCTION:
This position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service.
Serves as a source of information and sound advice on CAT and other allied parts.
Bilingual (Spanish/English) skills are preferred but not required.
ESSENTIAL DUTIES:
Interpersonal
* Receives orders by telephone, mail and in person from walk-in customers
* Initiates calls to customers to solicit orders and verify marketing information.
* Promotes aggressive and suggestive selling by means of product knowledge, personal selling skills, over-the-counter contact, telemarketing and direct mail.
* Actively seeks additional sales opportunities
* Understands and promotes the Parts Exchange System.
Promotes additional sales and service sales aggressively
* Ensures any customer "call-back" requests are completed to the customer's satisfaction
Administrative
* Processes customer orders the same day received, making certain that all documents necessary to the transaction are completed in an accurate manner.
* Prepares sales orders, specifying the terms of sale and delivery.
Complies with established company credit policies, including Cash on Delivery policies.
Assists the Credit Department in the resolution of errors or problems with customer accounts.
* Handles customer credits accurately and in accordance with Company policy, making sure that all pertinent information is included
* Records lost sales opportunities
UNIQUE DEPT.
DUTIES
Makes full use of the variety of information available, including the Caterpillar Microfiche files, SIS, numerical Parts Record and other reference media.
Makes certain that all the Microfiche and other references are kept up to date
Follows back-orders closely to ensure prompt delivery upon receipt.
Notifies customer upon receipt of back-ordered items.
Works directly with CAT order analyst to expedite back-ordered parts.
Assists Sales Department in ordering parts and attachments for new machines.
Reports machinery sales leads and competitive machine activities to the Sales Department
MINIMUM REQUIRMENTS:
Education:
High school graduate with two years related work experience, including six months of sales and /or mechanical experience.
Work Experience:
see above
Physical :
Must be able to sit for extended periods of time.
O ther :
Must be "keyboard" literate to adequately utilize the mainframe system
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:20
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PRIMARY FUNCTION :
The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert as well as lead and coach other technicians.
Bilingual candidates preferred but not required.
ESSENTIAL DUTIES:
* Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment.
* Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
* Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.
* Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
* Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
* Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
* Proficient at performing inspections, do preventative maintenance, repair engine, power train, hydraulic and electrical components at an advance level on numerous model lines.
* Lift/carry and position ram used to remove idlers, unbolt idlers, remove them with
* Uses power washers & spray paint equipment to clean & paint vehicle.
* Uses instruments and computers to reprogram equipment controllers.
LEADERSHIP DUTIES:
* Assists supervisor with performance appraisals.
* Coach, guide and develop technicians.
* D irect day to day job assignments and responsibilities for up to five or more technicians in squad.
* Work with squad members to ensure proper T/S techniques are used to ensure that the product we turn out is a true representation of the customers' and GPEC expectations.
MINIMUM REQUIREMENTS :
Education:
Must have a high school education or GED.
Work Experience:
Eight years of Cat equipment experience.
Fully understands all equipment systems (i.e.
engines, hydraulics, electrical, sub-electrical, transmissions, etc.) for almost all equipment model lines.
Physical:
Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and...
....Read more...
Type: Permanent Location: Washington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:18
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PRIMARY FUNCTION :
The primary function of this position is to independently perform all major repairs to material handling equipment to the customer's satisfaction while in the field.
Perform necessary service, preventative maintenance, repairs, replacements, installations, or re-building of components to restore material handling equipment to proper operation.
ESSENTIAL DUTIES:
* Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Use repair manuals, parts manuals, and parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment.
* Load service truck with parts & equipment needed for field repairs to material handling equipment.
* Use lift trucks, hoist on truck, & other aides to lift or move parts into position to be repaired.
* Use hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on engines, engine fuel systems, transmissions, & other components.
* Perform all necessary safety checks on the equipment per procedures & policy.
* Use miscellaneous resources & computers to reference parts, get information about parts & enter data into record systems.
* Use hand & power tools to disassemble/re assemble parts or equipment, drains fluids into tubs, cleans parts with rags, cleaners.
* Climb up onto, under, & into vehicles, uses hand & power tools to disassemble/reassemble sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
* Replace pumps, batteries, radiators, bearings, seals, wiring, solenoids, fuel lines, nozzles, tests float valves, glow plugs, alternators.
* Use hoists on service truck to move parts that need to be moved off of vehicle & onto service truck & to move items back to vehicle to be reassembled.
* Use meters, measuring devices, & computers to test & recalibrate equipment, trains operators when necessary, completes warranty paperwork.
* Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.
MINIMUM REQUIREMENTS :
Education :
Must have a high school education or GED.
Work Experience :
Six years of experience with at least two years of experience on Hyster, Yale, Clark or other similar equipment; Must be advanced in at least four mechanical systems (i.e.
transmissions, engines, hydraulics, etc.) for numerous model lines.
Physical :
Must be able to daily and repeatedly stoop, kneel, bend and climb onto and underneath various equipment to perform diagnosis and repairs.
Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 95 pounds, as well a...
....Read more...
Type: Permanent Location: Hanahan, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-29 07:59:16
