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JOB DESCRIPTION
Chubb is currently seeking a skilled Senior Commercial Lines Underwriter to join its Middle Market Commercial Insurance team.
As a Senior Underwriter, responsibilities will include managing a renewal book and generating new business.
The position will be responsible for driving profitable growth with assigned agents and brokers.
Products include Package, Property, General Liability, Auto, Worker's Compensation, Umbrella/Excess and International.
Programs are guaranteed cost and Loss Sensitive structures.
We are looking for a candidate who is highly motivated, results oriented, with solid business and underwriting acumen.
Knowledge, Skills, and Abilities Required:
* Candidate will have experience in both Property & Casualty lines of business.
Familiarity with global programs is a plus.
* Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb practices.
* This position must collaborate with other underwriters, operations, claims, marketing, and home office management as necessary.
The underwriter must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations.
* Strong sales and marketing skills are critical; must be able to demonstrate successful agency and broker management, including building, maintaining and managing producer and customer relationships.
* Ability to identify opportunities for growth within new and existing production sources.
Knowledge of marketing principles, pricing/rate strategies and how to apply them to attain underwriting profit.
* Candidate must possess a high degree of proficiency with the underwriting process, with a solid background in risk analysis.
* Candidate must have ability to effectively interact with all levels of customers and collaborate with a team of underwriters, claims and loss control personnel.
* Knowledge and proficiency with technical issues, compliance, coverage, products and pricing strategies expected.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, r...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:58
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JOB DESCRIPTION
Essential Job Duties and Responsibilities:
* Effectively assess risk and price business according to the company's underwriting and pricing guidelines and ensure time standards are met.
* Develop and maintain relationships with agents, monitor agency growth, profitability and quality of submissions; review loss activity (frequency and severity) for each agent in the assigned territory; consider mix of business, loss ratios by line of business, fit of business with company guidelines; identify problems or patterns that might predict problems and work with the agent to correct.
* Acquire reinsurance as needed.
* Effectively use all available systems, tools and resources in making sound underwriting decisions.
* Participate in development of new products and coverages.
* Participate in training for new underwriters.
* Assist underwriters in the handling of high hazard or more complex accounts.
* Assist Marketing staff in identifying new opportunities consistent with risk appetite.
* Visit agency plant to build and maintain strong working relationships.
Knowledge, Skills, and Abilities:
* MS Word, Excel, PowerPoint
* Solid knowledge of commercial underwriting policies, practices and procedures.
* Strong underwriting aptitude and ability to make informed decisions.
* Ability to work with webinars.
* Excellent verbal and written communication skills and strong negotiation skills.
* Ability to advise agency plant on commercial contracts and procedures.
* Excellent time-management skills and ability to multi-task.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or har...
....Read more...
Type: Permanent Location: Johnston, US-IA
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:56
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JOB DESCRIPTION
ESIS - Auto, general & liability (AGL)
Claims Representative
ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results.
Our culture and vision enables us to effectively operate as an extension of our clients' risk management program, aligning combined goals to form a collaborative partnership.
We recognize our clients' desire to do things differently, and we are confident that our integrated approach will deliver better overall results.
ESIS' specialized claim intervention strategy integrates an effective deployment of resources and appropriate actions, which are essential to our success
ESIS, Inc.
(ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs.
ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts.
ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions.
We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually.
We specialize in large accounts which have multi-state operations.
For information regarding ESIS please visit www.esis.com.
Summary:
ESIS is seeking an experienced Auto, General & Liability (AGL) Claims representative for the Overland Park, KS office.
The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.
KEY OBJECTIVE:
Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines.
MAJOR DUTIES & RESPONSIBILITIES:
Duties include but are not limited to:
* Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
* Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc.
to secure necessary claim information.
* Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.
* Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract.
* Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
* Sets reserves within authority limits and recommends reserve changes to Team Leader.
* Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
...
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Type: Permanent Location: Overland Park, US-KS
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:54
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JOB DESCRIPTION
Job Summary
The Business Process Outsourcing (BPO) Senior Program Specialist is responsible for overseeing performance of offshore teams, ensuring service level agreements (SLAs) are met, key performance indicators (KPIs) and quality scores are tracked, and proactively providing reporting and updates to onshore business stakeholders.
This Senior Program Specialist is the primary liaison between designated processes and their respective business owners and serving as subject-matter experts.
This role will interact closely with business teams such as operations, call center, and enrollment.
The position will also impact the broader BPO Office by supporting BPO Program Specialists to drive positive results for the department.
This position requires strong analytical skills, relationship management, communication, solid judgement, and problem resolution to support critical business functions.
Responsibilities
Act as the primary contact with our sales and / or broker and enrollment system partners to support the enrollment system configuration and testing of voluntary benefits.
Key responsibilities include:
* Partner with business owners on new process transitions or existing process improvement opportunities, and develop documentation, appropriate sign offs, and broad communication regarding changes are in place before implementation.
* Assist BPO Director in identifying workflow trends, gaps, and opportunities to drive process improvements.
* Maintain escalation contacts and oversee priority handling to ensure timely execution.
* Oversight and routine reporting on all SLA's, relevant metrics, KRI's, etc.
* Provide regular dashboard reporting detailing performance, current statuses, areas of improvements, and project updates and present to business partners.
* Quick identification of any process backlogs and implementation of solutions to mitigate and resolve.
* Build and maintain strong liaisons and partnerships with internal/external business clients and their teams in pursuit of ongoing BPO success.
* Engage Genpact via coaching and mentoring to maintain culture of continuous improvement for all workflows and processes.
* Collaborate with business owners to address issues with proactive solutions and regular, comprehensive communication to necessary partners.
* Provide input and make decisions on policies, systems, methods, and procedures for the effective management and control of the BPO functions.
* Ensure process maps and documentation are kept up to date.
Create any needed documentation when gaps are identified, or new processes are implemented through the change management process.
* Collaborate with business partners and Director to drive and secure the Change Management Process.
* Represent BPO needs within Chubb/Combined and vice versa.
* Effectively manage resources and direct workflows to optimize service outcomes to achieve business objectiv...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:53
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JOB DESCRIPTION
Chubb is currently seeking a skilled Marine Underwriter to join its Middle Market Commercial Insurance practice.
Position Description:
The Marine Underwriter will be responsible for a renewal book of $3M - $4M and a new business goal of approximately $1M-$2M annually.
The position will be responsible for driving profitable growth with Northeast region agents and brokers.
Ideally, this Underwriter will underwrite ocean cargo, builder's risk, civil construction projects, fine arts, contractors' equipment, motor truck cargo, transit, installation floaters, equipment dealers, and other marine coverages.
This position will collaborate within a large team of commercial underwriters, operations, claims, marketing, and Home Office management as necessary.
We are looking for a candidate who is highly motivated, results oriented with solid business and underwriting acumen.
Knowledge, Skills, and Abilities Required:
* Focused knowledge and experience in inland marine or ocean cargo.
Experience underwriting both coverages is a plus.
* Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb practices.
* This position must collaborate with other underwriters, operations, claims, marketing, and home office management as necessary.
The underwriter must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations.
* Strong sales and marketing skills are critical; must be able to demonstrate successful agency and broker management, including building, maintaining, and managing producer and customer relationships.
* Ability to identify opportunities for growth within new and existing production sources.
* Knowledge of marketing principles, pricing/rate strategies and how to apply them to attain underwriting profit.
* Candidate must possess a high degree of proficiency with the underwriting process, with a solid background in risk analysis.
* Candidate must have ability to effectively interact with all levels of customers and collaborate with a team of underwriters, claims and loss control personnel.
* Knowledge and proficiency with technical issues, compliance, coverage, products, and pricing strategies expected.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:50
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JOB DESCRIPTION
JOB SUMMARY:
The Central Tech & Data FP&A Team plays a critical role in our Global Operations & Technology Finance organization.
In this role, the Global IT Finance Manager will be responsible for leading financial planning, budgeting, and forecasting for Infrastructure IT.
As part of the FP&A team, they will collaborate closely with the Close and Controllership specialists, and work closely with technology leaders to provide financial insights for decision-making purposes.
The role will involve analyzing financial results, reporting on project performance, and contributing to the development of the company's overall technology strategy.
Responsibilities:
Lead Financial Planning, Budgeting, and Forecasting:
* Coordinate and drive the financial planning, budgeting, and forecasting processes for Infrastructure IT.
* Collaborate with stakeholders to gather inputs, analyze data, and prepare accurate and comprehensive financial plans and forecasts.
* Identify and communicate key financial risks and opportunities to drive better decision-making.
2.
Financial Reporting and Variance Analysis:
* Prepare and distribute timely and accurate financial reports, including variance analysis, to provide insights into financial performance.
* Collaborate with stakeholders to understand and explain variances and provide recommendations for improvement.
3.
Infrastructure Cost Benefit Analysis (CBA):
* Contribute to the development of Infrastructure Cost Benefit Analyses (CBAs) for technology initiatives.
* Collaborate with stakeholders to gather financial information, conduct analysis, and prepare comprehensive CBAs to support decision-making and prioritization.
4.
Project Financial Performance Reporting:
* Report on the financial performance of projects within Infrastructure.
* Identify risks and opportunities, provide recommendations, and collaborate with project owners to optimize financial outcomes.
5.
Technology Strategy Development:
* Collaborate closely with the Infrastructure CIO to develop the overall technology financial strategy.
* Provide financial insights and analysis to support strategic decision-making and ensure alignment between financial goals and technology initiatives.
6.
Decision Support:
* Partner with Infrastructure IT leaders to ensure their understanding of financials and support them in making informed decisions.
* Provide financial analysis and insights to aid in decision-making processes, including business cases, investment analysis, and resource allocation.
QUALIFICATIONS
The
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capab...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:48
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Do you love improving the lives of millions of customers and by building innovative products? Are you excited about creating a fintech platform that fuels the next wave of growth in payments? Join the Proprietary Wallets team, where talented product leaders are revolutionizing payment experiences and promoting the expansion of digital payments.
The Proprietary Wallets organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms.
We're transforming the buying and selling experiences for millions of our customer and nurturing the growth of digital payments.
As a Program Manager in Connected Commerce on the Proprietary Wallets team, you will help build the next generation of payment platforms that become the foundation of Chase digital payments and commerce experiences.
We're looking for someone who is customer obsessed, has strong experience leading 0-1 development efforts in large companies, and a strong inclination for innovative thinking.
We are looking for a program manager who will drive the successful completion of product features, proactively identify and manage risks and dependencies, and clearly articulate our progress to leadership and stakeholders.
Job Responsibilities
* Maintains deep knowledge of product strategy to facilitate organization and prioritization of product backlog
* Creates and manages walk back plans with product owners for key initiatives, including discovery, development, testing, and release planning to deliver against committed timelines
* Collaborates with Product, Engineering, Design to identify impacts, manage risks, and track dependencies
* Leverage storytelling and delivery insights to communicate results, upcoming focus areas and key risks in a compelling manner aligned with business objectives
* Partners with Agility Leads to drive adoption of agile best practices and ensure product owner accountability for clean, accurate data in systems of record (e.g.
JIRA, Align)
* Manages operating model, key ceremonies (e.g., intake), and engagement across Quad+ partners
* Facilitate Legal, Risk, Compliance and Controls forum, approval processes, monthly reporting, and decisions needed
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management, program management, or a relevant domain area
* Ability to navigate highly matrixed organization and escalate where issues when needed
* Structured and strategic thinker with excellent written communication and presentation (PowerPoint) skills
* Ability to influence cross-functional stakeholders with diverse points of view and build coalition
* Strong understanding of product development lifecycle using Agile / Scrum
* Experience working in Jira and Confluence
* Bachelor's degree in a relevant field of study
Preferred qualifications, capabilities, and skills
* Experience in d...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:46
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JOB DESCRIPTION
This role will lead the division's efforts to coordinate training for Sales & Distribution new hires and provide various levels of ongoing sales support and training to existing staff.
This individual will draw on their experience as a successful field sales practitioner along with their excellent ability to communicate and build relationships to continue to develop and drive the internal Sales & Distribution training vision and coordinate all components of training content to improve the sales acumen and resulting production performance of Sales & Distribution staff.
Key Responsibilities
* Responsible for new employee onboarding, new hire training and ongoing development and implementation of the overall training program for internal Sales & Distribution staff.
* Take ownership of training program / projects to ensure the quality of delivery & design and targeted result can be achieved.
* Collaborate with members of the leadership team to prioritize focus areas for internal training.
* Capture and communicate ongoing changes to workflows and strategies and ensure Sales & Distribution staff receives necessary training updates.
* Develop and deliver ongoing Agent Engagement Resources updates highlighting recent relevant content for Sales staff to discuss with agents, including how position for sales opportunity.
* Collaborate with Subject Matter Experts (SMEs) and other training resources to maximize synergy in delivering new and existing training content.
* Conduct engaging and effective training sessions utilizing a variety of formats, including in-person, one-on-one training and webinars.
* Collaborate to identify training needs and skill gaps.
* Evaluate and monitor participants' training needs through assessments, feedback, and performance metrics.
* Serve as a resource and provide ongoing support and coaching to ensure employees, agents, and brokers apply learned skills effectively.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran stat...
....Read more...
Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:44
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Join a team at the forefront of innovation, where your leadership will shape the future of product delivery and drive strategic transformation.
As a Product Delivery Director, you will champion dynamic solutions that optimize customer experiences and accelerate business outcomes.
Be part of a forward-thinking environment that values creativity, collaboration, and continuous improvement.
As a Product Delivery Director in Loan Servicing at JPMorgan Chase, you will lead mission-critical initiatives that enhance and optimize the way products are delivered to customers.
You will play a pivotal role in crafting innovative solutions, managing end-to-end processes, and collaborating with stakeholders to ensure successful, future-focused implementations.
Your expertise will help drive strategic vision and operational excellence within a dynamic, high-impact team.
You will be empowered to drive change, foster cross-functional partnerships, and deliver results that support the firm's strategic objectives.
Your contributions will directly impact the evolution of our product delivery capabilities, ensuring we remain agile and responsive to emerging market needs.
Job responsibilities
* Lead end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
* Champion the completion of change management activities across functional partners, ensuring adherence to the firm's risk, controls, compliance, and regulatory requirements.
* Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners to drive mission-critical outcomes.
* Foster a culture of innovation by identifying and implementing future-focused solutions that enhance product delivery and customer experience.
* Collaborate with cross-functional teams to support strategic initiatives and continuous improvement efforts.
Required qualifications, capabilities, and skills
* Minimum 5 years of experience or equivalent expertise in product delivery or a relevant domain area.
* Demonstrated ability to execute operational management and change readiness activities in a dynamic environment.
* Strong understanding of delivery processes and a proven track record of implementing continuous improvement initiatives.
* Experience in product or platform-wide release management, including deployment processes and strategies.
* Ability to lead mission-critical projects with a future-focused vision and drive innovation across teams.
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics.
* Experience working in agile, innovation-driven environments.
* Strong communi...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:43
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JOB DESCRIPTION
The Claim Specialist II is an individual contributor role responsible for successfully and compliantly adjudicating claims, meeting claim execution targets, and delivering a WoW! experience to our Pet Parents every day.
Responsibilities
* Adjudicating claims
* Meeting or exceeding daily claim targets
* Providing guidance, oversight, and final approval authority to non-licensedclaims processors from GenPact, AdStrat, or Healthy Paws
* Obtaining and maintains advancedadjuster licenses according to state and municipality requirements
* Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes
* Identifying process improvement opportunities and implementing solutions
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:41
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Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Lemont, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:40
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Do you enjoy analyzing complex data, providing solutions, and working with key stakeholders?
Job Summary
As an Inquiry Management Associate II in Billing Operations, you will provide proactive, consultative services to internal stakeholders and clients, taking end-to-end ownership of client inquiry resolution.
You will collaborate closely with other Billing Operations sub-teams and key partners to ensure timely and accurate resolution of client billing inquiries and impact analysis.
The Global Billing Inquiry Management team manages the receipt of inquiries, conducts root cause analysis of potential invoicing errors, and coordinates with stakeholders for reporting and resolution.
In this role, you will partner with teams such as Client Service, Sales/Relationship Management, Product Management, Pricing, Financial Controllers, Compliance, and Risk Management.
Job Responsibilities
* Manage the timeliness and accuracy of inquiries received by the Inquiry Management team, ensuring your work queue is prioritized and deadlines are met.
* Perform deep-dive issue analysis, identify root causes and financial impacts, and collaborate with stakeholders to resolve issues for clients and the firm.
* Communicate proactively and responsively with clients and business partners, actively listening to understand needs and taking ownership of all communications.
* Serve as a trusted partner by providing exceptional service, taking ownership of requirements, and seeking input from peers and partners as needed.
* Anticipate client and business partner needs, delivering tailored solutions and adapting communication for different audiences.
* Display a process improvement and change management mindset, challenging established methods and driving enhancements to Inquiry Management processes.
* Proactively address control and risk management, identifying process gaps and escalating issues to benefit the business and clients.
Required Qualifications, Capabilities, and Skills
* Proactive critical thinker with three years of operational experience, in corporate and investment back-office operations and processes.
* Strong analytical and creative problem-solving skills, with the ability to anticipate client needs and collaborate on innovative solutions.
* Proficient in analyzing large data sets with advanced Excel skills, including pivot tables and nested formulas; able to understand complex accounting methodologies and apply them to manual calculations.
* Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks in a fast-paced, global environment.
* Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, and Word).
* Experience in securities operations, brokerage, or custody operations.
* Strong team collaboration skills, with the ability to adapt to dynamic environments and work effectively across teams.
Preferred Qualifications, Capa...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:38
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Burbank, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:37
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Montgomery, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:35
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Yorkville, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:33
-
The Secondary Markets Supervisor i mplements strategies to achieve the goals for the organization and supports supply chain secondary markets and warehouse activities.
RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and supports supply chain secondary markets and warehouse activities.
Implements, revises, and sustains policies, procedures and programs.
Typically works on projects and initiatives that span 3 - 12 months.
PRINCIPAL DUTIES:
1.
Maintain established methods to ensure secondary market customer loads are filled including properly updating D365 through customer invoicing.
2.
Properly complete secondary market customer shipment paperwork ensuring compliance with Company guidelines for record retention have been met.
3.
Develop and maintain appropriate production levels through the management of workflow, schedules and efficient facility layout directly related to secondary market production.
4.
Function as a backup/support role within the warehouse operations role at the distribution center.
5.
Observes donation trends with the ability to forecast loads and communicate with vendors to coordinate timely pick-ups, while ensuring the highest level of service is maintained with commodities product quality and accurate load weights.
6.
Consistently provides exceptional customer service while monitoring and coaching employees to do the same.
7.
React to business needs and adjust work plan, schedules and resources to meet demands and specifications.
8.
Follow defined processes for protection and usage of high value company assets including but not limited to forklifts, and other equipment.
9.
Assure utilization of maintenance systems to ensure on-going Preventative Maintenance programs are in place and equipment is maintained in excellent operating condition.
10.
Assist with interviews.
Provides training and coaching of new and existing employees to increase employee satisfaction and maximize productivity.Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
May serve as a team member or subject matter expert on formal projects or within the department.
Effectively engages in change affecting her/him, communicating appropriately with supervisor.
Follows through on learning, skill building, and practice necessary to adapt to change.
11.
Problem Solving: Light supervision; works independently.
Periodic review of work by manager or senior coworker.
Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
12.
Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
13.
Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
14.
Responsible for completing other duties/resp...
....Read more...
Type: Permanent Location: Romeoville, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:31
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Wauwatosa, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:30
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Orland Park, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:28
-
The Appliance Mechanic is responsible for installing, servicing and repairing commercial food service equipment such as stoves, refrigerators, dishwashing machines and other electrical household or commercial appliances, using hand tools, test equipment and following wiring diagrams and manufacturer's specifications.
RESPONSIBILITY LEVEL:
The position is responsible for installing, servicing and repairing commercial food service equipment such as stoves, refrigerators, dishwashing machines and other electrical household or commercial appliances, using hand tools, test equipment and following wiring diagrams and manufacturer's specifications.
PRINCIPAL DUTIES:
1.
Performs preventive & corrective maintenance in accordance with manufacturer's recommendations and if required disassembles and reassembles appliance equipment, examines mechanical and electrical parts, adjusts pulleys and lubricates all moving parts.
40%
2.
Conducts daily safety inspections of all assigned facilities and troubleshoot problems and make recommendations on facility upgrades.
20%
3.
Observes equipment during operating cycle to detect excess vibration, overheating, fluid leaks and loose parts and takes readings on equipment using a variety of power testing equipment.
20%
4.
Inspects timers, thermostats, switches, pumps, bearings, belts, gears, blowers, defective wiring, adjusts appliance motors and calibrate equipment as needed.
20%
5.
Provides support with user training and familiarization on new and existing equipment
6.
Replaces worn or defective parts, such as switches, pumps, bearings, transmissions, belts, gears, blowers and defective wiring.
7.
Other Duties as assigned
REQUIREMENTS:
1.
High school diploma or equivalent.
2.
Two year's appliance mechanic experience required or accredited schooling.
3.
Valid Drivers license and forklift license.
CORE COMPETENCIES:
1.
Ability to read and interpret manufacturer's wiring diagrams and specifications.
2.
Ability to troubleshoot and repair both electrical and mechanical commercial food service equipment; dishwashers, fryers, ovens, slicers, waste pulping systems, mixers, etc.
3.
General knowledge on refrigerating equipment, such as, icemakers, chill boxes, etc.
4.
General knowledge on steam operating equipment, such as dishwashers and kettles.
5.
Basic skills in identifying repair parts from manufacturer's technical manual.
6.
Ability to effectively and professionally communicate in writing and verbal form with staff.
7.
Ability to work and communicate with co-workers and customers.
8.
Ability to obtain a NSGL Fork lift license or Scissor lift license if required.
9.
Must be a self-starter.
PHYSICAL/SENSORY DEMANDS:
1.
Ability to move throughout all facilities under this contract's responsibilities.
2.
Ability to observe the functionality of the physical assets of the facilities.
3.
Ability to reach and lift over 50 lbs., push & pull carts/pallets weighing 200 lbs.
4.
Must have good dexterity to ...
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Type: Permanent Location: Great Lakes, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:26
-
Enjoy managing complex client relationships? Blurring the lines between Commercial and Private Banking? This role will meld the two areas and be the primary point of contact with one or more of our Sponsor Backed Client groups.
As a Sponsored Backed Client Success Manager within Global Services at JPMorganChase, you will use effective communication and relationship management skills to ensure an exceptional level of client satisfaction.
You will embody "The J.P.
Morgan way" of intent-driven Client Service.
This role will be at the center of the core Steward Team to help build deep and lasting relationships with our most complex JPM clients across the country.
The Client Success Manager (CSM) is a critical role in the execution of the firm's strategy around the Sponsor Group relationship and its retention, growth, and client experience strategies, including great accountability to deliver on broader organizational service and revenue expansion.
You will be an important partner for Sponsor Payments Executives, Commercial Bankers, Treasury Management Officers, Client Service Professionals and other JPMC Leaders, and you will work effectively in a team-oriented environment in order to deliver a seamless and integrated approach to client servicing.
Job Responsibilities
* Provide Clients and prospects with unparalleled insights and first-class service by managing/resolving client escalations and issues
* Act in a straightforward and responsive manner using clear communications and behaviors with the clients best interests in mind
* Provide insights and offer unique intelligence that matters to each client
* Contribute to strategic client reviews and long-term planning by partnering with the Sponsor Payment Executive to uncover servicing and growth opportunities
* Help the coordination and project management of product implementations with an eye to being a steward of the positive client experience
* Assist in relationship reviews, Sponsor Account Review Committee (SpARC) briefings with Senior Leadership, client experience data analysis and reporting of trends
* Help manage projects for large client implementations and set the trajectory for key client projects such as exception pricing, bulk processing, fraud practice efficacy or payments optimization
* Work with key partners in the JPM Universe for certain elements of risk management or address gaps in servicing
* Help aggregate, coordinate or track PortCo client survey responses and participate in the solution building as part of the Action Plan to improve the client experience
* Coordinate with Sponsor or PortCo market partners to participate in pitches for prospect clients to show the value add of the service model
* Coordinate with the Sponsor Payment Executive, Onboarding Program Managers, PortCo Bankers, PortCo Client Service Professionals or other key partners to assist with onboarding/integrating new clients or to assist with periodi...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:25
-
The Shuttle Bus Driver is responsible for the safe, timely, and efficient transport of riders at Naval Station Great Lakes.
Will transport staff, trainees and other personnel to and from the gates, established pick up points, and between all facilities.
Will provide other galley runs according to set standards.
Responsible to complete all required paperwork accurately and legibly.
Work days are Sunday, Monday, Thur, Friday and Saturday with Tuesday and Wednesday's off.
RESPONSIBILITY LEVEL:
Responsible for the safe, timely, and efficient transport of riders at Naval Station Great Lakes.
Will transport staff, trainees and other personnel to and from the gates, established pick up points, and between all facilities.
Will provide other galley runs according to set standards.
Responsible to complete all required paperwork.
accurately and legibly.
PRINCIPAL DUTIES:
1.
Drive 25-passenger bus on base.
Will transport riders between facilities and all established pick up points
2.
Will provide galley runs within a structured framework
3.
Maintain professional behavior in all situations
4.
Perform driving duties using safe driving skills, following road rules and laws and on-base regulations
5.
Maintain log of pick-up/drop-off locations and number of riders transported
6.
Complete required DOT pre/post trip inspection of bus including accurate documentation of inspection
7.
Maintain high quality of vehicle care
8.
Follow all established standard operating procedures to include routes and schedules
9.
Complete paper work as required
10.
Establish/maintain positive/professional working relations with riders, other drivers, and all Goodwill staff
11.
Clean interior of vehicle at the end of each shift.
Make cursory check of vehicle cleanliness throughout shift
12.
Clean exterior and interior of vehicle on a weekly basis
13.
Ensure vehicle is fueled at the end of shift
REQUIREMENTS:
1.
One year of successful driving experience preferred
2.
Previous experience driving disabled population preferred
3.
Valid Driver License for at least 36 months prior to applying, with clean driving record
4.
Valid Class A, B, or C Commercial Drivers License with P Endorsement
5.
DOT Medical Card preferred
6.
Driving record acceptable to insurance carrier/Goodwill
CORE COMPETENCIES:
1.
Proven, safe driving record
2.
High level of professionalism
3.
Able to problem solve and follow rules/regulations
4.
Legible/accurate writing skills
5.
Able to establish/maintain positive working relationships
6.
Ability to work under stress, in fast paced environment
7.
Able to follow instructions
8.
Able to communicate in person and on a walkie-talkie
PHYSICAL/SENSORY DEMANDS:
1.
Able to sit for long periods of time
2.
Ability to recognize colors (i.e.
signs, stoplights, etc.)
3.
Ambulate independently, stoop, bend, and balance
the pay rate for this position is $25.02
in addition to compensation, we offer a benefits program to full and part time employees which includes medical, v...
....Read more...
Type: Permanent Location: Great Lakes, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:23
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Clearwater, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:21
-
RESPONSIBILITY LEVEL:
Provides daily direction on the achievement of store goals.
Supports planning of associate work assignments.
Understand and abides by policies, procedures, and programs.
Typically works on projects and tasks that span 1 day - 3 months.
PRINCIPAL DUTIES:
1.
Directs a variety of tasks including associate break schedules, production processes, and recovery at the end of the day, among others.
2.
Oversee that there is adequate coverage at POS and in donations.
3.
Monitor and assist with production quality standards while encouraging team to meet their individual production goals.
4.
Function as a service experience leader (SEL).
5.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
6.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
7.
Resolves employees and first level customer concerns and complaints in a timely manner.
8.
Assist in resolving employee and customer concerns and addressing safety/security concerns promptly.
9.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities.
Follows through on learning, skill building, and practice necessary to adapt to change.
10.
Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworker.
Work that exceeds "routine" comes with detailed instructions.
11.
Technical Skill: Basic knowledge of discipline's procedures and methods.
Understands and applies the fundamentals of customer service.
Able to respond to routine requests.
12.
Community Engagement: Serves as an ambassador for Goodwill in the wider community.
Participates in volunteer opportunities as schedule and interest permit.
13.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Forklift certification, if required at site.
2.
Work experience in a retail or production environment is preferred.
3.
Work varied schedule and flexible hours.
Nights and weekend shifts may be required to meet business needs.
CORE CULTURAL COMPETENCIES:
1.
Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service.
Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2.
Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles.
Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating.
Challenge stereotyping or offensive comments.
3.
Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications.
Listens with in...
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Type: Permanent Location: Sturtevant, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:20
-
The Proprietary Wallets organization is a motivated, forward thinking team comprised of high talent Product Managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
We are seeking a strategic and results-driven Go to Market (GTM) Manager to support the planning and execution of product launches and market entry strategies.
The GTM Manager will collaborate with cross-functional teams-including Product, Marketing, Technology, Data & Analytics, Design, Finance, and Operations-to ensure successful product positioning, messaging, and adoption in target markets.
Overview
Vice President, Go-to-Market (GTM) Manager is responsible for developing, executing, and optimizing Proprietary Wallets GTM strategies across product, technology, marketing, brand and third party vendors.
This role will lead cross-functional teams to ensure successful product launches, market entry, and revenue growth that aligns with business objectives.
Key Responsibilities
* GTM Strategy Development: Design and implement comprehensive go-to-market strategies for new wallets product, including market segmentation, positioning, pricing, and channel strategy
* Cross-Functional Leadership: Lead and coordinate cross-functional teams (Product, Marketing, Technology, Data & Analytics, Design, Finance, and Operations) to ensure alignment and execution of GTM plans
* Market Analysis & Insights: Partner with market research and insights teams on competitive analysis and customer insights to inform GTM decisions and identify growth opportunities
* Product Launch Management: Oversee end-to-end product launch processes, including planning, execution, and post-launch performance tracking, partnering side-by-side with core product managers
* Performance Measurement: Define and monitor key performance indicators (KPIs) for GTM initiatives, providing regular reporting to executive leadership
* Customer Feedback: Gather and analyze customer feedback to inform future GTM strategies and product improvements
* Stakeholder Engagement: Serve as a strategic partner to senior leadership, providing recommendations and updates on GTM initiatives and market trends
* Process Optimization: Continuously improve GTM processes, tools, and frameworks to drive efficiency and scalability
Qualifications:
* Bachelor's degree in Business, Marketing, or related field
* 10+ years of experience in go-to-market strategy, product management, marketing, strategy, or related roles
* Proven track record of successful product launches and market entries
* Strong analytical, project management, and communication skills
* Strong analytical, strategic thinking, and problem-solving skills
* Excellent leadership, communication, and stakeholder management abilities
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:18
-
JPMorgan Chase & Co., a leading global financial services firm with $2.6 trillion in assets, excels in investment banking and consumer services.
As a key player in the Dow Jones Industrial Average, it serves millions of U.S.
consumers and major global clients.
The Product Delivery Lead for Global Digital Markets Technology will oversee strategic tech projects, enhancing our Sales teams with systems like the Global CRM.
We seek a leader experienced in agile product and program delivery.
As a Product Delivery Lead within the Global Sales and Digital Markets divisions, you will ensure our technology investments align with the strategic goals.
You will collaborate closely with senior stakeholders to shape the overall vision and develop a comprehensive roadmap that delivers value each quarter.
Success in this role requires a proven track record in launching products involving extensive projects across complex matrix organizations.
Equally important are your teamwork and leadership skills, as you will provide clear guidance and feedback to the team while fostering a collaborative culture.
Job Responsibilities
* Partnering with senior stakeholders to shape the overall product vision and agree on the OKRs for the products within your portfolio.
* Uniting teams to create bold, multi-year roadmaps that provide clear direction and ensure alignment across multi-disciplinary teams for successful delivery.
* Managing complex project delivery and cross-team dependencies to drive success for our most valuable initiatives.
* Establishing and managing a transparent governance structure that encourages open communication across the organization.
* Guiding Technology teams to navigate or eliminate organizational obstacles to delivery.
* Understanding the regulatory environment and ensuring a robust controls framework is in place.
* Collaborating across the organization to continuously improve our processes, maximizing value creation and enhancing speed to market, while promoting product and agile methodologies.
* Demonstrating business results and organizational change through metrics.
Required qualifications, capabilities and skills
* Over 7 years of experience as a Senior Program or Product Lead.
* Strong background in delivery, with hands-on experience managing all stages of the delivery lifecycle in an agile environment.
* Detail-oriented and resourceful, with strong organizational and prioritization skills.
* Excellent interpersonal skills, comfortable engaging with a diverse audience across various levels of seniority, and capable of building effective relationships with key business partners.
* Strong written and verbal communication skills, with the ability to distill complex ideas into easily understood solutions.
* Demonstrated strong risk awareness and critical thinking abilities.
* A servant leader who maintains a positive attitude and high performance in demanding, time-sen...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-09 08:30:16
