-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:35
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:34
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:34
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:33
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:32
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:32
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:31
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:31
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:30
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:29
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:29
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:28
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:27
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:27
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:26
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:25
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:25
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:24
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:23
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:23
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:22
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:21
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:21
-
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
Position: Certified Occupational Therapy Assistant (COTA)
NHC HomeCare Athens is looking for a Certified Occupational Therapy Assistant to join our team! The Occupational Therapist Assistant is a skilled technical provider of occupational therapy treatments and related duties as assigned and supervised by the occupational therapist.
Qualifications:
* Must be a graduate of an accredited occupational therapy assistant program as certified by the American Occupational Therapy Association.
* Must be licensed under the statutes of the state in which the assistant will be practicing as well as certified.
* Active member of the State and National Occupational Therapy Associations preferred.
Position Highlights:
* Provides occupational therapy services as directed and supervised by the occupational therapist and ordered by the physician.
* Assists the occupational therapist with evaluation of progress toward goals.
* Observes records and reports to the therapist the conditions, reactions and responses related to assigned duties.
* Maintains daily records of treatments.
Documents progress notes regarding patients as directed by the therapist.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-athens/
We look forward to talking with you! NHC is an Equal Opportunity Employer.
....Read more...
Type: Permanent Location: Athens, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:20
-
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
Position: Medical Social Worker
NHC HomeCare Athens is looking for a Medical Social Worker to join our team.
The Medical Social Worker supervises and provides for the evaluation of the social and emotional needs of the patient related to their medical condition, and provides counseling, etc.
based on this evaluation.
Qualifications - ALL states:
Master's Degree from a school of social work accredited by the Council on Social Work Education.
One year social work experience in a health care setting is required.
PLUS state-specific requirements:
Tennessee specific
* a.
Current state certification as a certified master social worker (CMSW as provided in T.C.A.
§63-23-102.), OR
b.
Current license as Licensed Clinical Social Worker (LCSW)
Position Highlights:
* Provides and accurately documents direct social services to patients planned to restore the patient to optimum social and health adjustment; including:
•Assesses social and emotional factors, to minimize impact on the patient's health and ability to cope with problems of daily living
•Helps the patients and caregivers to understand, accept, and follow medical recommendations
•Assists patients and caregivers with personal and environmental difficulties which predispose toward illness or interfere with obtaining maximum benefits from medical care; and
•Identifies resources, such as caregivers and community agencies, to assist the patient to resume life in the community, including discharge planning
•Assists the providers and home care team members in understanding the significant social and emotional factors related to the health problems and
•Participates in the development of the plan of care.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-athens/
We look forward to talking with you! NHC is an Equal Opportunity Employer.
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Type: Permanent Location: Athens, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-11 08:10:20
