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Overview
170+ Years Strong.
Industry Leader.
Global Impact.
At Pinkerton, the mission is to protect our clients.
To do this, we provide enterprise risk management services and programs specifically designed for each client.
Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.
Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Program Manager is responsible for serving as a liaison between Pinkerton and the client, developing and maintaining strong relationships, and effectively addressing client needs and concerns.
The Program Manager will coordinate the client’s service delivery functions and will plan and oversee projects to ensure they are completed within budget.
Responsibilities
* Represent Pinkerton’s core values of integrity, vigilance, and excellence.
* Serve as the client liaison and manage ongoing client relationships.
* Ensure all services are conducted in a timely and professional manner and aligned with Pinkerton’s Service Delivery Standards.
* Assist the Director or other region team members with ongoing client service needs.
* Address client questions and/or concerns quickly and effectively.
* Manage account performance, P&L, and KPIs and regularly review evolving client needs and industry trends to improve future results.
* Manage account dynamics, including scenario analysis planning and practice to help identify possible uncertainties.
* Oversee embedded personnel who are delivering direct services to the client.
* Communicate employee performance concerns and/or project status updates to all stakeholders.
* Conduct Quarterly Business Reviews with the client and other Pinkerton management.
* Coordinate with the service delivery functions of Pinkerton and various assignments as requested by the client.
* Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
* Prepare a budget based on the scope of work and resource requirements.
* Determine and define project scope and objectives and predict resources needed to reach objectives and manage resources effectively.
* Develop and manage a detailed project schedule, work plan, and track project costs to meet the budget.
* Provide project updates consistently to various stakeholders about strategy, adjustments, and progress.
* Utilize industry best practices, techniques, and standards throughout the entire project execution.
* Monitor progress and make adjustments, as needed.
* Measure project performance to identify areas for improvement.
* All other duties, as assigned.
Qualifications
Bachelor’s degree preferred with diverse business-related experience across all in...
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Type: Permanent Location: San Mateo, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:20
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Description & Requirements
Maximus is hiring a Senior Clinical Assessments Coordinator to support the Illinois SALT (Screening Assessment for Long Term Settings) program.
In this role, you'll conduct in-person follow-up visits to make sure individuals are receiving the services and support they need.
This position plays an important part in helping people access long-term care, while ensuring all work is done in line with program guidelines and confidentiality requirements.
This position involves traveling up to 75% within North Cook County
This position does not require a license.
About the program
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage the assessment process for Preadmission Screening and Resident Review (PASRR) Level I screens and completing Level II Serious Mental Illness (SMI) evaluations for individuals applying to, or residing in, Medicaid-certified nursing facilities.
Other services include Follow Up Visits, admissions support for Specialized Mental Health Rehabilitation Facilities (SMHRF) and Supported Living Programs (SLP) settings and Colbert Dementia Review.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:17
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Job Summary
Responsible for the operations of the Seacrest Studio to create a personalized experience for patients and families.
Coordinates services and activities driving a positive experience and creating excellent public relations for the hospital.
Ensures daily functions of experience services are operated efficiently.
Job Specific Duties
* Serves as the primary on camera host, reporter, and talent for the studio including game shows, guest interviews, performances, etc.
Manages weekly schedules and creates LIVE and pre-recorded content for distribution on hospital CCTV.
* Prioritizes an enriched hospital experience and encourages engagement of patients and families through production/recording of content, coordination and facilitation of events, programming within the studio to reduce the stressors of hospitalization.
* Participates in the planning and production of video and multimedia projects; project coordination duties entail participating in script revisions, pre-production planning, location scouting, talent coordination, logistics planning of staff and equipment.
* Accountable for the daily supervision, task management, engagement, and continuous mentorship of A/V volunteers and interns.
* Collaborates with studio team, Children & Family Experience, Child Life, Marketing, Foundation, and community partners to create high quality pediatric appropriate programming including show planning and interview preparation to achieve the goals of Nicklaus Children’s Hospital and Ryan Seacrest Foundation.
* Collaborates with the Children & Family Experience on distribution of calendars, flyers, and the promotion of printed and digital content.
* Provides excellent communication of hospital resources and personalized services; presents information to patients and families.
Provides emotional support, utilizing active listening, and apply family-centered care principles in day-to-day operations.
* Abides by infection control and prevention procedures during the facilitation of programming and when distributing resources; ensures proper maintenance of common spaces and engagement areas.
* Tracks and documents all patient and family participation in events and programming in support of departmental KPIs and system-wide experience priorities.
* Maintains organization of ordered inventory and donated materials.
Communicates inventory and findings as needed.
* Networks regularly with Seacrest Studio partners across the nation and participates in any education organized by the Ryan Seacrest Foundation.
* Provides back-up coverage and weekend rotation as part of the team.
Minimum Job Requirements
* Associate's Degree in Film, Broadcast, Communications, Entertainment Studios, Creative Arts (OR) 2 years of experience in related field
* 1-3 years of prior experience working with children
* 2-4 years of prior experience in Film, Broadcast, Communications, Entertainment Studios, Creative Arts or in related field
* Prior experience working in hospital with patients and families
* Experience working in a LIVE setting
* Experience working with broadcasting equipment, audiovisual, and editing software
* Experience leading and educating adults in audio and video tasks
* Fluency in both English and Spanish
Knowledge, Skills, and Abilities
* Available to work evenings and weekends as needed.
* Excellent grammar, verbal and writing skills.
* Proficient in Microsoft Office (PowerPoint, Excel, Word, and Outlook).
* Knowledge of IOS, Android, and web-based devices.
* Ensures the highest degree of professionalism, friendliness, helpfulness, and customer service at all times.
* Ability to react calmly under stressful conditions and redirect families to appropriate resources.
* Displays a professional image and is a role model in service excellence.
* Ability to work with numerous and frequent interruptions.
* Ability to maintain confidentiality of sensitive patient information.
* Fosters positive team morale and company culture.
...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:17
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Job Summary
Responsible for the operations of the Seacrest Studio to create a personalized experience for patients and families.
Coordinates services and activities driving a positive experience and creating excellent public relations for the hospital.
Ensures daily functions of experience services are operated efficiently.
Job Specific Duties
* Films, produces, executes, and edits high-quality video multimedia projects; project coordination duties entail participating in script revisions, pre-production planning, location scouting, talent coordination, logistics planning of staff and equipment.
Maintains multiple production schedules to achieve required deadlines.
* Prioritizes an enriched hospital experience and encourages engagement of patients and families through coordination and facilitation of events, programming within the studio to reduce the stressors of hospitalization.
* Provides oversight and maintains all technical and creative aspects of the broadcast and related equipment within the studio while coordinating efforts with internal stakeholders.
* Responsible for all post-production activities, including editing, graphics and animation production.
Works with clients over multiple revisions.
Maintains digital archives for multimedia content, ensuring branding standards of both the hospital and Ryan Seacrest Foundation (RSF).
Designs templates and system architecture.
Responsible for cultivating/maintaining high-level skills related to recording editing techniques within audio/visual software.
* Collaborates with studio team, Children & Family Experience, Child Life, Marketing, Foundation, and community partners to create high-quality pediatric appropriate programming including vetting, show planning, interview preparation, videotaping, and editing to achieve the goals of Nicklaus Children’s Hospital and Ryan Seacrest Foundation.
* Establishes methodology to evaluate programming content to continually grow and evolve studio activity to meet patients experience needs and demands.
* Provides excellent communication of hospital resources and personalized services; presents information to patients and families.
* Supports the daily supervision, task management, engagement, and continuous mentorship of A/V volunteers and interns.
* Networks regularly with Seacrest Studio partners across the nation and participates in any education organized by the Ryan Seacrest Foundation.
* Provides back-up coverage and weekend rotation as part of the team.
Minimum Job Requirements
* Bachelor's Degree in Broadcast Journalism, Digital/Social or Mass Media, Recording Arts (OR) 4 years of experience in related field
* 1-3 years of prior experience working with children
* 3-5 years o experience in Film, Broadcast, Communications, Video Production or in related field
* Prior experience working in hospital with patients and families
* Experience working with/on camera, switch, and key operation in a LIVE setting
* Experience mixing music, and dialog in a LIVE setting
* Experience with Adobe Suite audio, visual, and editing software and knowledge of IOS, Android, and web-based devices
* Experience with Pro Tools and other digital audio workstations
* Experience leading and educating adults in audio and video tasks
* Fluency in both English and Spanish
Knowledge, Skills, and Abilities
* Available to work evenings and weekends as needed.
* Excellent grammar and writing skills.
* Excellent proofreading, organizational, and public speaking skills.
* Proficient in Microsoft Office (PowerPoint, Excel, Word, and Outlook) and Google Sheets
* Ensures the highest degree of professionalism, friendliness, helpfulness, and customer service at all times.
* Ability to react calmly under stressful conditions and redirect families to appropriate resources.
* Displays a professional image and is a role model in service excellence.
* Desire to fill the needs of all internal and external customers with positive communication skills.
* Exceptional verbal and written communication skills.
* Ability to work with numerous and frequent interruptions.
* Ability to maintain confidentiality of sensitive patient information.
* Ability to make small group presentations and engage families.
* Able to foster positive team morale and company culture.
...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:16
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Description & Requirements
Road warriors, this opportunity is for you! Maximus is currently seeking Intellectual and Developmental Disabilities (IDD) Assessors to join our team.
The IDD Assessor will be responsible for scheduling and conducting field IDD/SIS assessments, ensuring quality standards, supporting activities, and attending monthly assessor calls.
This is a hybrid remote opportunity with frequent travel, making it ideal for those who thrive on the go.
About the program: This potential Maximus opportunity in Pennsylvania involves conducting Supports Intensity Scale (SIS) assessments.
This comprehensive planning tool measures exceptional medical and behavioral needs, as well as the areas of home living, community living, lifelong learning, employment, health and safety, and social activities.
*Position is contingent upon contract award
*
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Required Skills/Abilities:
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- ...
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Type: Permanent Location: New Bloomfield, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:15
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Description & Requirements
Road warriors, this opportunity is for you! Maximus is currently seeking Intellectual and Developmental Disabilities (IDD) Assessors to join our team.
The IDD Assessor will be responsible for scheduling and conducting field IDD/SIS assessments, ensuring quality standards, supporting activities, and attending monthly assessor calls.
This is a hybrid remote opportunity with frequent travel, making it ideal for those who thrive on the go.
About the program: This potential Maximus opportunity in Pennsylvania involves conducting Supports Intensity Scale (SIS) assessments.
This comprehensive planning tool measures exceptional medical and behavioral needs, as well as the areas of home living, community living, lifelong learning, employment, health and safety, and social activities.
*Position is contingent upon contract award
*
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Required Skills/Abilities:
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- ...
....Read more...
Type: Permanent Location: Williamsport, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:14
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Description & Requirements
Road warriors, this opportunity is for you! Maximus is currently seeking Intellectual and Developmental Disabilities (IDD) Assessors to join our team.
The IDD Assessor will be responsible for scheduling and conducting field IDD/SIS assessments, ensuring quality standards, supporting activities, and attending monthly assessor calls.
This is a hybrid remote opportunity with frequent travel, making it ideal for those who thrive on the go.
About the program: This potential Maximus opportunity in Pennsylvania involves conducting Supports Intensity Scale (SIS) assessments.
This comprehensive planning tool measures exceptional medical and behavioral needs, as well as the areas of home living, community living, lifelong learning, employment, health and safety, and social activities.
*Position is contingent upon contract award
*
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Required Skills/Abilities:
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- ...
....Read more...
Type: Permanent Location: Lock Haven, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:45:12
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Description & Requirements
Maximus is hiring a Clinical Assessment Coordinator, RN to support our Outreach & Assessment team! This role will conduct in-person interviews and evaluations to determine the need for referrals to alternative services for individuals with special and complex needs.
They will identify what the person may require to live in the community, assessing their needs, strengths, abilities, preferences, and whether they can safely and successfully transition to community living.
This position requires up to 80% travel within Northern Cook/Lake County IL.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requirements are based on program contract requiremen...
....Read more...
Type: Permanent Location: Northbrook, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:23
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Description & Requirements
Maximus is looking for Bilingual Case Managers to be responsible for coordinating workforce services and to help ensure that their client is making meaningful progress toward enhancing education, employment skills, preparing for, finding, and retaining employment.
Our ideal candidate will be bilingual in Spanish and English, as well as having a passion for people!
This position will work on-site in Burbank, CA.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including
Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally,
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings
plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and
financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee
contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts
exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness
programs and resources tailored to your needs.
- • Professional Development Opportunities: Participate in training programs,
workshops, and conferences.
Essential Duties and Responsibilities:
- Offer comprehensive case management services to a caseload of program participants facing significant obstacles to employment.
- Utilize specialized expertise to address unique challenges faced by participants on long-term Cash Assistance, those with a history of sanctions or program non-compliance, or individuals with ex-offender status.
- Consider and evaluate barriers to employment when determining appropriate program placements for participants.
- Conduct job readiness screenings and assessments to gauge participant readiness for employment.
Evaluate participants' needs for Back to Work services and assist in formulating individualized Employment Plans.
- Direct applicants and participants to suitable program components, ensuring their engagement in beneficial services.
- Oversee and coordinate all project services provided to each participant, ensuring comprehensive support.
- Connect program participants with community resources such as long-term and emergency childcare services, providing follow-up to ensure effective service delivery.
- Offer employment counseling and job leads, facilitating job placement and retention for participants.
- Provide ongoing support to maintain stabi...
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Type: Permanent Location: Burbank, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:22
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Description & Requirements
Maximus is hiring for the Bilingual Spanish Team Leader assists Call Center agents in responding to customer inquiries by answering questions and handling call escalations.
The Team Leader works with the Call Center Supervisors to monitor call volume and back-office work production.
They are also responsible for answering calls during peak times and providing nesting support for new hires during our Open Enrollment ramp-up.
This opportunity is open to New Jersey residents only.
This is a temporary position created for open enrollment.
The position will start in September and ending of this position is determined based on business need.
This is a Bring Your Own Device role, equipment will not be provided.
Operations Workstations and System Requirements:
- Personal Computer
- Desktop or laptop that runs any of the following operating systems (OS) Current release of Windows 10, MacOS 10.14 (or higher), or Linux (Ubuntu 18.04)PC Operating System
* Windows 10 or Mac OS 10.14 or higher (Mac OS Big Sur required for AWS)
* Maximus cannot accept tablet platforms (iPad, Chromebook, others) for Amazon Workspace (AWS) use as a BYOD device because the functionality of those platforms cannot be guaranteed and present problems/challenges for Maximus to support.
- PC Processor:
* Intel Core i5 or equivalent
- PC Memory:
* 4 GB RAM required
* 8 GB RAM preferred
- PC Hard Drive Storage:
* 64 GB required
* 128 GB SSD or 5400 RPM
* 256 GB preferred
- Internet:
* RJ-45 connection for wired network connection to router
* Modem with Cat5e or higher cable
* Download - 20 Mbps minimum - 50Mbps is recommended for shared internet family connectivity
* Upload - 5 Mbps minimum
* Attestation of speed is required
* Google test https://projectstream.google.com/speedtest and screenshot results
* Access www.speedtest.net and submit a screenshot of the results
* Maximus requires hardline connection via Ethernet cord.
Must verify hardwire connection.
No 5G/Cellular internet (T-mobile 5G home internet/Verizon 5G home internet)
* No mobile hotspots
* No public network usage (coffee shop, library, etc.)
- Headset:
* Required: USB Gen 2 connected plug and play headset supported by OS for bidirectional voice and video
* Wired with microphone (no Bluetooth, no Airpods, no wireless gaming headsets)
* Not Supported: Headset connected with 2.5mm or 3.5mm jack
* Genesys Diagnostic may be required :Tests sufficient audio quality to manage calls
* Voice over Internet Protocol telephony (VoIP)
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints,...
....Read more...
Type: Permanent Location: Lawrenceville, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:21
-
Description & Requirements
Maximus is hiring a Clinical Assessment Coordinator to support our Outreach & Assessment team! This role will conduct in-person interviews and evaluations to determine the need for referrals to alternative services for individuals with special and complex needs.
They will identify what the person may require to live in the community, assessing their needs, strengths, abilities, preferences, and whether they can safely and successfully transition to community living.
This position requires up to 80% travel within Northern Cook/Lake County IL.
This position does not require clinical licensure.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requi...
....Read more...
Type: Permanent Location: Northbrook, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:21
-
Description & Requirements
Maximus is hiring for the Team Leader assists Call Center agents in responding to customer inquiries by answering questions and handling call escalations.
The Team Leader works with the Call Center Supervisors to monitor call volume and back-office work production.
They are also responsible for answering calls during peak times and providing nesting support for new hires during our Open Enrollment ramp-up.
This opportunity is open to New Jersey residents only.
This is a temporary position created for open enrollment.
The position will start in September and ending of this position is determined based on business need.
This is a Bring Your Own Device role, equipment will not be provided.
Operations Workstations and System Requirements:
- Personal Computer
- Desktop or laptop that runs any of the following operating systems (OS) Current release of Windows 10, MacOS 10.14 (or higher), or Linux (Ubuntu 18.04)PC Operating System
* Windows 10 or Mac OS 10.14 or higher (Mac OS Big Sur required for AWS)
* Maximus cannot accept tablet platforms (iPad, Chromebook, others) for Amazon Workspace (AWS) use as a BYOD device because the functionality of those platforms cannot be guaranteed and present problems/challenges for Maximus to support.
- PC Processor:
* Intel Core i5 or equivalent
- PC Memory:
* 4 GB RAM required
* 8 GB RAM preferred
- PC Hard Drive Storage:
* 64 GB required
* 128 GB SSD or 5400 RPM
* 256 GB preferred
- Internet:
* RJ-45 connection for wired network connection to router
* Modem with Cat5e or higher cable
* Download - 20 Mbps minimum - 50Mbps is recommended for shared internet family connectivity
* Upload - 5 Mbps minimum
* Attestation of speed is required
* Google test https://projectstream.google.com/speedtest and screenshot results
* Access www.speedtest.net and submit a screenshot of the results
* Maximus requires hardline connection via Ethernet cord.
Must verify hardwire connection.
No 5G/Cellular internet (T-mobile 5G home internet/Verizon 5G home internet)
* No mobile hotspots
* No public network usage (coffee shop, library, etc.)
- Headset:
* Required: USB Gen 2 connected plug and play headset supported by OS for bidirectional voice and video
* Wired with microphone (no Bluetooth, no Airpods, no wireless gaming headsets)
* Not Supported: Headset connected with 2.5mm or 3.5mm jack
* Genesys Diagnostic may be required :Tests sufficient audio quality to manage calls
* Voice over Internet Protocol telephony (VoIP)
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints, from Consumer Ser...
....Read more...
Type: Permanent Location: Lawrenceville, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:19
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:34
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:32
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:31
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:30
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:29
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:28
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:26
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:25
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:24
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:23
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:22
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:22
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Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:21
