-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:11
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:10
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:09
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:09
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:08
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:07
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:07
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:06
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:05
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:05
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:04
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:03
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:03
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:02
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:02
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-10 08:09:01
-
Laundry Assistant - $500 sign on Bonus
PURPOSE:
The position is responsible for sorting out dirty laundry, loading and unloading washing machine and dryer and folding center linens.
RESPONSIBLE TO:
Laundry Supervisor, Housekeeping Supervisor
QUALIFICATIONS:
* Must be able to read Standard English.
* Must be able to operate standard and commercial laundry machinery.
* Must be able to understand and follow instructions.
PHYSICAL DEMANDS:
* Able to pull and push wet laundry (50 - 75 pounds) from washing machine.
* Able to be on feet 7 - 8 hours per day.
* Able to stoop, kneel, and bend.
* Able to see, hear and communicate adequately to complete job duties and responsibilities.
* Able to lift 30 - 40 pounds frequently.
DUTIES AND RESPONSIBILITIES:
Are determined by the center and may include, but are not limited to the following:
* Report to laundry at the assigned time and gather dirty laundry as instructed.
* Load washers with dirty linens and prepare linen for morning change.
* Keep dirty linen separate from clean linen at all times.
* Check water temperature of each washing machine to be sure it is at least 150°.
* Clean all lint traps in accordance with center policy or at least once per shift.
* Check levels of laundry detergents, softeners and bleach according to center policy.
* Keep floors, walls and equipment are kept clean.
* Remove clean laundry from washer and load dryer, making sure that clean laundry does not touch the floor.
* Operate washing machines and dryers are operated in accordance with manufacturer's and center's policy and procedures.
* Removed dry clothes from dryer, fold and store in accordance with center policy.
* Inform supervisor of any problems with equipment so that repairs can be made.
* Shut down all equipment in laundry in accordance with center policy when fire alarm sounds.
* Other duties which may be assigned from time to time.
* Be familiar with and follow all federal, state and center policies and procedures.
* Work safely, following proper procedures when using chemical agents.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and f...
....Read more...
Type: Permanent Location: Chattanooga, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:59
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:58
-
PRN Speech Language Pathologist (SLP)
NHC HealthCare Kennett - Kennett, MO
Join our in-house therapy team that's passionate about quality care and teamwork! At NHC Kennett, we value collaboration, recognition, and growth in a fun, family-oriented workplace.
What You'll Do:
* Provide SLP services in a skilled nursing setting
* Support patients with speech, language, cognition, and swallowing challenges
* Use evidence-based techniques for dysphagia and communication therapy
* Collaborate with a supportive rehab team
Requirements:
* ASHA Certified SLP
* Missouri SLP license
* Flexible, reliable, and team-oriented
* SNF and Medicare experience a plus
Benefits:
* Competitive pay with wage increases
* Dental and Vision Insurance
* 401(k) with company match
* Continuing Education & Stock Options
* Uniforms provided
Join a team where integrity, innovation, and compassion thrive.
Apply today: nhccare.com/locations/kennett/
Equal Opportunity Employer
....Read more...
Type: Permanent Location: Kennett, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:57
-
Certified Occupational Therapy Assistant (COTA) - PRN
NHC HealthCare Milan - Milan, TN
Join our in-house therapy team where quality care, teamwork, and growth are top priorities.
Why NHC Milan?
We offer a supportive, family-oriented environment built on recognition, empowerment, and fun.
Enjoy competitive pay with performance-based increases and flexible scheduling.
Benefits Include:
* Excellent compensation
* Schedule flexibility
* Dental and vision insurance
* 401(k) with generous company contributions
* Continuing education support
* Stock options
* Uniforms provided
Requirements:
* Graduate of an AOTA-accredited Occupational Therapy Assistant program
* Tennessee COTA license and NBCOT certified or eligible
* Positive attitude, team player, and reliable transportation
* SNF experience preferred
NHC is a nationally recognized leader in senior care.
If you're passionate about making a difference, apply today: nhccare.com/locations/milan /
EOE
....Read more...
Type: Permanent Location: Milan, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:56
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:56
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function.
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling
vaccines or sending out kits, from general public, clinicians and government officials in
accordance with all CDC and Maximus performance standards, policy and procedures,
and protocols including but not limited to the confidentiality and privacy policy.
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly
routine, but may require deviation from standard screens, scripts, and procedures.
- Utilize databases and written materials to look up and provide information to requests.
- Maintain up-to-date knowledge of CDC Public Responses, procedures, and policies to
provide knowledgeable responses to numerous inquiries in a courteous, timely and
professional manner.
- Track and document all inquiries, appointments, kits, using CRM and applicable
systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate
designated group.
- Continually look for and suggest process improvements, which will benefit Maximus,
CDC, and the public (inquirers).
- Attend meetings and training as requested and maintain up to date knowledge of
public response, programs, and systems.
- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Please note: This position requires the use of your personal device for the duration of training (2 weeks).
After training, equipment will be provided.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanent...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:55
-
Physical Therapist - PRN Weekdays NHC Scott - Lawrenceburg, TN
Join a supportive, in-house rehab team at NHC Scott in Lawrenceburg, TN.
We prioritize quality care, teamwork, and a positive, family-oriented work culture.
What You'll Love
* Competitive pay
* Dental and Vision Insurance
* 401(k) with generous company contribution
* Continuing Education stock options
* Uniforms provided
* Performance-based wage increases
Role Highlights
We're hiring a PRN Physical Therapist for weekdays to provide evidence-based, purposeful rehab in a supportive, experienced team environment.
This position offers flexible hours and schedule.
Requirements
* APTA-accredited PT degree (BS, MS, or DPT)
* Tennessee PT license
* SNF experience a plus
Join a nationwide leader in long-term care and grow with a team built on integrity, innovation, and compassion.
Apply today
nhccare.com/locations/scott/
EOE
....Read more...
Type: Permanent Location: Lawrenceburg, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:54
-
*
*Next Class Starting May
*
*
Position: Nursing Assistant
NHC Cookeville is looking for self-motivated, enthusiastic Nursing Assistants to join our team!! A Nursing Assistant provides direct and indirect patient care activities under the direction of a Registered Nurse or Licensed Practical Nurse.
Assists patient with activities of daily living, provides for personal care, comforts and assists in the maintenance of a safe and clean environment for an assigned group of residents.
QUALIFICATIONS:
Health - Ability to meet performance requirements.
Dependable transportation and child care- individuals must be able to be at work when you are scheduled to work.
Personal Qualifications:
1.
Sensitive to our patients' physical and psychosocial needs.
2.
Ability to follow oral and written instructions.
3.
Capable of charting accurately in the Patient Care Record or other similar form.
4.
Pleasant and cheerful personality.
5.
Tactful and courteous approach with patients and visitors.
6.
Treat all patient information as confidential material.
7.
Adhere to dress code as directed by center policy (see Personnel Manual.)
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity , please apply today and find out more about us at nhccare.com/locations/cookeville/
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Type: Permanent Location: Cookeville, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:54
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Certified Occupational Therapy Assistant - Maury Regional TCC Columbia, TN
Join a supportive in-house therapy team where patient care, teamwork, and professional growth truly matter.
NHC Maury offers excellent compensation, great benefits, and a family-oriented culture that celebrates and empowers our partners (employees).
What We Offer:
* Competitive pay performance raises
* Earned Time Off
* Health, Dental, Vision, Life and Disability Insurance
* 401(k) with company contributions
* Continuing education support
* Stock options & provided uniforms
What you need:
* AOTA-accredited OT degree (BS, MS, OTD)
* NBCOT certified or eligible
* Tennessee OT license
* Team-focused, positive attitude
* SNF experience a plus
If you love serving the geriatric population and value compassion and professionalism, we want to meet you!
Apply today: nhccare.com/locations/maury-regional/
EOE
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Type: Permanent Location: Columbia, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-10 08:08:53
