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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:08
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:07
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:06
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:06
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:05
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:04
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:04
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:03
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:02
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:01
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-04 07:55:00
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:59
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Thre...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:56
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Responsibilities
• Customer First • Enjoyment of Work • Family • Financial Stability • Integrity • People Are Our Greatest Strength • Quality • Spiritual Development • Teamwork •
PURPOSE OF POSITION:
The incumbent works in an entry-level capacity under the guidance of more experienced engineer and associates.
MAJOR RESPONSIBILITIES:
* Learn Altec's product lines and systems/rules/processes required for different Engineering roles at Altec.
* Practice prudent engineering and effectively apply formal engineering training adding to the overall effectiveness of the Engineering Group and enhancement of Altec's position within the product line
* Participate and contribute productively as part of Altec's team-oriented design, manufacture and customer service/support efforts
* Operate with appropriate entry-level decision-making latitude within the scope of an assignment
* Know and apply fundamental concepts, practices, and procedures in the engineering field
* Communicates with customers on issues of technical specifications, product design and operation as appropriate
* Provide technical support to sales associates
* Support Operations, Sales, and Service
* Interface directly with Suppliers and Customers
* Learn and Utilize Lean principles to improve our products and processes
* Work on various sizes of Altec projects
* Work within any of the Altec departments as assigned to grow knowledge and skill for future Altec positions
Responsibility for Safety:
* Safety In everything we do
Responsibility to Prevent Errors:
* Ensures appropriate reviews have been performed as needed for high quality
Mental Alertness:
* Continuous attention to all job functions ensuring quality products
Communication with Others:
* Requires outside and inside contacts to carry out company policy and programs; Improper handling will have considerable effect on operational results; Must often deal with matters requiring explanation, persuasion and obtaining of approvals
Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes Medical, Dental and Prescription Drug Program, Retirement 401(k) Program, Vacation and Holidays, Flexible Spending Accounts, Tuition Assistance Program, Employee Assistance and Mental Health/Substance Abuse Program, Life Insurance, Accidental Death and Dismemberment Insurance
Basic Qualifications
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
* Bachelor's Degree in Engineering required.
* EIT registration or ability to obtain registration required.
* Current valid Driver's License
* Excellent written and verbal communication skills
* Must be able to work with team members and work with minimal supervision
* Must be willing to travel up to 25% of the time, potentially on short notice, which may include flying.
OTHER POSITION SPECIFICATIONS:
*...
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Type: Permanent Location: Creedmoor, US-NC
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:53
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Why Join Altec?
Altec is proud to have a long history and commitment to Canada.
We listen to our customers and create solutions through our dedicated Sales, Service, Parts, and Rental teams in Canada.
Altec associates are empowered to build products that make a difference to our customers, communities, and industry.
We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets.
Altec products and services can be found across the U.S.
and in over 100 countries around the world.
The purpose of this position is to assist technicians with repairs and preparing units for customer delivery.
Serves in a non-technical role not requiring specialized skill or autonomy.
Safety is a primary responsibility in everything we do as is adhering to the Altec Company Values.
Apply now at https://jobs.altec.com
Click here to see our products!
Pay: $22-29/hr depending on skill and experience
Basic Qualifications, Experience, and Skills Required
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
High School Diploma/GED
Class 3 license required ( authorizes you to drive a single motor vehicle with three or more axles, including dump trucks and large tow trucks, and allows you to tow trailers if the trailer is not equipped with air brakes )
Mechanical Aptitude
Ability to satisfactorily complete all required/assigned training
Ability to seek out appropriate associate for assistance
Physical effort is required to move objects that may weigh up to 50 pounds
Frequent stooping, bending, squatting and kneeling are required to service and repair equipment
A high level of dexterity is required in the use of a variety of hand and power tools
Overtime and shift work may be required
Ensures appropriate reviews have been performed as needed for high quality
Requires outside and inside contacts to carry out company policy and programs; improper handling may have effect on operational results; must often deal with matters requiring explanation and obtaining of approvals
Major Responsibilities
Transfers tools, parts, equipment, and supplies to and from workstations and other areas
Holds or gathers tools, parts, equipment, and supplies for other workers
Moves vehicles, machinery, equipment, physical structures, and other objects for assembly or installation, using hand tools, power tools, and moving equipment.
Adjusts, maintains, and repairs tools, equipment, and machines, and assist skilled workers with similar tasks.
Maintains work area in a safe, clean, and orderly manner
Performs all tasks in a manner fully consistent with Altec Safety practices and procedures.
Notifies technicians or supervisors of situations that may impact a customer relationship.
Provides accurate and sufficient information on all required documents.
Performs other duties as assigned...
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Type: Permanent Location: Surrey, CA-BC
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:51
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Why Join Altec?
* On-demand access to technical support, direct parts, and engineering
* Multi-level technician career progression program
* Ongoing training on Altec equipment
* Competitive compensation that rewards performance
* Comprehensive benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, paid vacation
* Potential to work overtime
Strong in spirit and industry knowledge, Altec mechanics are the best in the industry.
If you are a career-minded equipment mechanic seeking a cleaner, smarter work environment or a field mechanic willing and able to repair equipment vital to our nation's infrastructure, and if you are ready to join a team of 45+ service centers and a broad network of mobile technicians, then we want to meet you!
Hourly rate and potential for overtime varies relative to experience and location.
Job openings exist across the U.S.
and Canada.
Pay: $30-32/hr depending on experience and skill
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm.
"More than just building equipment, we also build relationships." Altec products and services can be found across the U.S.
and in over 100 countries around the world.
Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
The Ideal Background:
* Experience with aerial devices, digger derricks, chippers, cranes; or construction, mining, farm equipment such as excavators, skid steers, dozers or tractors; or military heavy equipment such as the MRAP vehicle, HMEE, or tanks; aircraft and aerospace or ground support equipment (AGE/GSE) or similar
* Previous experience as a mechanic or technician, with a focus on heavy equipment
* Education in mechanics, electrical or hydraulic systems
The Job:
* Perform replacement of electrical, hydraulic, and mechanical components
* Utilize all technical support resources (such as operator, parts, and maintenance manuals, HowFactory, etc.) in troubleshooting, determining procedures, and identifying parts needed for repair
* Perform Unit Condition Inspections and Reports
* Maintain work area in a safe, clean, and orderly manner
* Perform all tasks in a manner fully consistent with Altec Safety practices and procedures
* Advise supervisors of situations that may impact a customer relationship
* Provide accurate and sufficient information on all required documents
* Demonstrate Altec Company Values
* All other duties as assigned
The Requirements:
* High School Diploma, state-app...
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Type: Permanent Location: Forest Park, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:50
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Responsibilities
PURPOSE OF POSITION:
To properly maintain, troubleshoot and repair facility and production equipment to ensure proper and safe use.
MAJOR RESPONSIBILITIES (ESSENTIAL JOB DUTIES):
• Use and conduct proper care of PPE.
• Perform routine preventative maintenance.
• Repair or replace defective equipment using hand tools, power tools, and reassembly equipment.
• Assemble, install and/or repair wiring, electrical and electronic components, pipe systems, and plumbing , machinery, and equipment.
• Inspect drives, motors, and belts, check fluid levels, replace filters, and perform other maintenance actions following checklists.
• Diagnose mechanical problems and determine how to correct them, checking schematics, blueprints, repair manuals and parts catalogs as necessary.
• Inspect, operate , and test machinery and equipment to diagnose machine malfunctions.
• Use tools ranging from common hand and power tolls to precision measuring instruments and electrical and electronic testing devices.
• Welding, cutting, brazing, and soldering as needed.
• Clean and lubricate shafts, bearings, gears, and other parts of machinery.
• Dismantle devices to gain access to and remove defective parts, using hoists, cranes, hand tools, and power tools.
• Repair or correct safety concerns.
• Support RCI events.
• Clean equipment and work areas to enhance housekeeping (5S)
• General building maintenance.
• Follow established safety, environmental and quality policies, procedures, and practices.
• Maintain work area and shop tools/equipment.
• Record and document all maintenance repair work performed.
• Perform all duties assigned by the supervisor
Basic Qualifications
EDUCATION:
High school diploma or general education degree (GED).
Industrial Maintenance Technical Degree preferred.
EXPERIENCE:
* High School Diploma/GED required.
* Ability to read, write, and comprehend required.
* Basic computer usage knowledge required.
* Experience with hydraulics and pneumatics.
* Mechanical background to include troubleshooting skills.
* Electrical/electronics' experience working with PLC's, CNC's and Motor Controls preferred
* Electrical knowledge in industrial/commercial environments, including 480-volt 3 phase and multi-meter usage preferred.
Internal: One year Maintenance Tech I Experience
External: Two years of general maintenance experience required
Benefits
Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
• Medical, Dental and Prescription Drug Program
• Retirement 401(k) Program
• Vacation and Holidays
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
Why Join Altec?
* Enjoy the opportunity to contribute in a variety of areas: continuous improv...
....Read more...
Type: Permanent Location: Creedmoor, US-NC
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:49
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Why Join Altec?
* On-demand access to technical support, direct parts, and engineering
* Multi-level technician career progression program
* Ongoing training on Altec equipment
* A career with an OEM in an Essential Industry supporting utilities and telecom
* You will have a state-of-the-art company service vehicle, customer interaction, and a flexible schedule
* Competitive compensation that rewards performance
* Comprehensive benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, paid vacation
* Potential to work overtime
Strong in spirit and industry knowledge, Altec mechanics are the best in the industry.
If you are a career-minded equipment mechanic seeking a cleaner, smarter work environment or a field mechanic willing and able to repair equipment vital to our nation's infrastructure, and if you are ready to join a team of 45+ service centers and a broad network of mobile technicians, then we want to meet you!
Hourly rate and potential for overtime varies relative to experience and location.
Job openings exist across the U.S.
and Canada.
Pay: $30-34/hr depending on experience and skill
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm.
"More than just building equipment, we also build relationships." Altec products and services can be found across the U.S.
and in over 100 countries around the world.
Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
The Ideal Background:
* Experience with aerial devices, digger derricks, chippers, cranes; or construction, mining, farm equipment such as excavators, skid steers, dozers or tractors; or military heavy equipment such as the MRAP vehicle, HMEE, or tanks; aircraft and aerospace or ground support equipment (AGE/GSE) or similar
* Previous experience as a mechanic or technician, with a focus on heavy equipment
* Education in mechanics, electrical and/or hydraulic systems
The Job:
* Perform replacement of electrical, hydraulic, and mechanical components
* Utilize all technical support resources (such as operator, parts, and maintenance manuals, HowFactory, etc.) in troubleshooting, determining procedures, and identifying parts needed for repair
* Perform Unit Condition Inspections and Reports
* Maintain work area in a safe, clean, and orderly manner
* Perform all tasks in a manner fully consistent with Altec Safety practices and procedures
* Advise supervisors of situations that may impact a customer relationship
* P...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:48
-
Why Join Altec?
* On-demand access to technical support, direct parts, and engineering
* Multi-level technician career progression program
* Ongoing training on Altec equipment
* Competitive compensation that rewards performance
* Comprehensive benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, paid vacation
* Potential to work overtime
Strong in spirit and industry knowledge, Altec mechanics are the best in the industry.
If you are a career-minded equipment mechanic seeking a cleaner, smarter work environment or a field mechanic willing and able to repair equipment vital to our nation's infrastructure, and if you are ready to join a team of 45+ service centers and a broad network of mobile technicians, then we want to meet you!
Hourly rate and potential for overtime varies relative to experience and location.
Job openings exist across the U.S.
and Canada.
Pay: $29-35/hr depending on experience and skill
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm.
"More than just building equipment, we also build relationships." Altec products and services can be found across the U.S.
and in over 100 countries around the world.
Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
The Ideal Background:
* Experience with aerial devices, digger derricks, chippers, cranes; or construction, mining, farm equipment such as excavators, skid steers, dozers or tractors; or military heavy equipment such as the MRAP vehicle, HMEE, or tanks; aircraft and aerospace or ground support equipment (AGE/GSE) or similar
* Previous experience as a mechanic or technician, with a focus on heavy equipment
* Education in mechanics, electrical or hydraulic systems
The Job:
* Perform replacement of electrical, hydraulic, and mechanical components
* Utilize all technical support resources (such as operator, parts, and maintenance manuals, HowFactory, etc.) in troubleshooting, determining procedures, and identifying parts needed for repair
* Perform Unit Condition Inspections and Reports
* Maintain work area in a safe, clean, and orderly manner
* Perform all tasks in a manner fully consistent with Altec Safety practices and procedures
* Advise supervisors of situations that may impact a customer relationship
* Provide accurate and sufficient information on all required documents
* Demonstrate Altec Company Values
* All other duties as assigned
The Requirements:
* High School Diploma, state-app...
....Read more...
Type: Permanent Location: Syracuse, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:47
-
i2 Group, a Harris Computer company, is hiring for a Director of Strategy.
This permanent position will be performed on a remote basis with a requirement to visit the i2 Office in Cambridge, UK as and when there is a business need to do so (circa 2 days per month).
As Director of Strategy, you will play a pivotal role in shaping i2’s strategic direction and forging high-impact partnerships.
You will be a key member of the Leadership team, reporting directly to the EVP, and will line manage the Community Champion.
Your focus will be on driving strategic initiatives, building alliances, and expanding i2’s influence and reach across global markets.
Key Responsibilities
Strategic Leadership
* Develop and execute corporate strategy in alignment with i2’s mission and growth objectives.
* Advise the Leadership team on market trends, competitive intelligence, and emerging opportunities.
Collaborating with key stakeholders including Director of Product.
* Lead cross-functional strategic programmes to drive innovation and operational excellence.
Collaborating with key stakeholders including VP Research & Development, VP of Sales & Marketing and VP Operations.
Alliance & Partnership Management
* Identify, negotiate, and manage strategic alliances, partnerships, and joint ventures.
* Build and nurture relationships with key stakeholders, including technology partners, government agencies, and industry organizations.
* Represent i2 at industry events, conferences, and forums to enhance visibility and influence.
Market Expansion & Positioning
* Analyze market trends and competitive landscape to inform strategic decisions.
* Drive initiatives to expand i2’s presence in new markets and sectors.
* Collaborate with sales, product, and marketing teams to support go-to-market strategies.
Leadership & People Management
* Line manage the Community Champion, supporting their professional development and aligning their work with strategic goals.
[i2 Group -...y Champion | Word]
* Foster a culture of collaboration, high performance, and continuous improvement within the team.
* Mentor and develop talent, promoting diversity and inclusion.
Product & Innovation Influence
* Provide strategic feedback to inform product development and roadmap prioritization.
* Support cross-functional initiatives that enhance i2’s reputation and relevance in the intelligence domain.
Qualifications
Education
* Bachelor’s degree in business, strategy, international relations, or a related field; Master’s degree preferred.
Work Experience
* Proven experience in strategic leadership, alliance management, or business development within the software, technology, or intelligence sectors.
* Track record of building and managing successful partnerships and alliances.
* Experience in leading teams and managing direct reports.
* Excellent communication, negotiation, and interpersona...
....Read more...
Type: Permanent Location: London, GB-LND
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:46
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Description & Requirements
Maximus is looking for Remote Admin II Correspondence Agents.
The Correspondence Agent provides knowledgeable written responses to Federal Student Loan (FSA) inquiries in a courteous and professional manner.
In the event of high call volume, you will be required to assist with answering inbound calls regarding FSA Loan Servicing.
This is a Limited Service position.
This position is Temporary with an expected end date of 7/31/2026.
Pay and Benefits:
- Competitive pay rate based on the county in which you live
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
This is a remote position, however you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.
Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
This is a Limited Service position.
This position is temporary with an expected date of 7/31/2026.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Work on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meeting needs of all departments.
- Perform repetitive clerical steps.
- Perform clerical duties requiring general knowledge and the application of various work methods and procedures.
- Insert customer and account data by inputting text based and numerical information from source documents within specific time limits.
- Interpret paperwork and make sound judgments based on information received.
- Compile, verify accuracy, and sort information according to priorities to prepare source data for computer entry.
- Review data for deficiencies and errors, correct any incompatibilities and check output for accuracy.
- Outreach to various sources via oral and written communication in order to make appropriate determination on a variety of tasks.
- May support high call volume days by taking inbound borrower phone calls.
- May be required to complete and pass DRG call center customer service training.
- Apply data program techniques and procedures to daily tasks.
- Generate reports, store completed work in designated locations and perform backup operati...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-04 07:54:39
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Description & Requirements
Maximus is seeking a Capture Analyst to join our Capture Team and help drive growth in the state and local government health and human services market.
In this role, you'll research opportunities, analyze program data, and support the development of competitive proposals that make a real impact in communities nationwide.
This is an excellent opportunity to build your expertise in business development while contributing to initiatives that improve lives and strengthen communities.
*
*
*This is a remote position.
*
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Support all planning and capture activities for opportunities prior to RFP release.
- Research customer budgets, program requirements, and relevant legislation.
- Perform detailed competitor assessments.
- Identify and evaluate scope of work and technology requirements .
- Support proposal response activities as directed by the capture manager and proposal manager.
- Research and answer questions from the writing team, solution teams, and pricing lead.
- Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects.
- Work with subject matter experts to document business processes and customer journeys.
- Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions.
- Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams.
- Assist the capture manager, operations and sales leads in conveying key information to the writi...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-12-04 07:52:07
-
Description & Requirements
Maximus is seeking a Capture Analyst to join our Capture Team and help drive growth in the state and local government health and human services market.
In this role, you'll research opportunities, analyze program data, and support the development of competitive proposals that make a real impact in communities nationwide.
This is an excellent opportunity to build your expertise in business development while contributing to initiatives that improve lives and strengthen communities.
*
*
*This is a remote position.
*
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Support all planning and capture activities for opportunities prior to RFP release.
- Research customer budgets, program requirements, and relevant legislation.
- Perform detailed competitor assessments.
- Identify and evaluate scope of work and technology requirements .
- Support proposal response activities as directed by the capture manager and proposal manager.
- Research and answer questions from the writing team, solution teams, and pricing lead.
- Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects.
- Work with subject matter experts to document business processes and customer journeys.
- Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions.
- Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams.
- Assist the capture manager, operations and sales leads in conveying key information to the writi...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-12-04 07:52:06
-
Description & Requirements
Maximus is seeking a Capture Analyst to join our Capture Team and help drive growth in the state and local government health and human services market.
In this role, you'll research opportunities, analyze program data, and support the development of competitive proposals that make a real impact in communities nationwide.
This is an excellent opportunity to build your expertise in business development while contributing to initiatives that improve lives and strengthen communities.
*
*
*This is a remote position.
*
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Support all planning and capture activities for opportunities prior to RFP release.
- Research customer budgets, program requirements, and relevant legislation.
- Perform detailed competitor assessments.
- Identify and evaluate scope of work and technology requirements .
- Support proposal response activities as directed by the capture manager and proposal manager.
- Research and answer questions from the writing team, solution teams, and pricing lead.
- Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects.
- Work with subject matter experts to document business processes and customer journeys.
- Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions.
- Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams.
- Assist the capture manager, operations and sales leads in conveying key information to the writi...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-04 07:52:05
-
Description & Requirements
Maximus is seeking a Capture Analyst to join our Capture Team and help drive growth in the state and local government health and human services market.
In this role, you'll research opportunities, analyze program data, and support the development of competitive proposals that make a real impact in communities nationwide.
This is an excellent opportunity to build your expertise in business development while contributing to initiatives that improve lives and strengthen communities.
*
*
*This is a remote position.
*
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Support all planning and capture activities for opportunities prior to RFP release.
- Research customer budgets, program requirements, and relevant legislation.
- Perform detailed competitor assessments.
- Identify and evaluate scope of work and technology requirements .
- Support proposal response activities as directed by the capture manager and proposal manager.
- Research and answer questions from the writing team, solution teams, and pricing lead.
- Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects.
- Work with subject matter experts to document business processes and customer journeys.
- Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions.
- Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams.
- Assist the capture manager, operations and sales leads in conveying key information to the writi...
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Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-12-04 07:52:04
