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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Lead with Compliance, Conduct and Operational Risk (CCOR), you will be responsible for independent oversight of technology, and cybersecurity operational risk management practices within the Consumer and Community Banking (CCB) line of business.
Your core responsibilities will include conducting risk assessments and control evaluations; collaborating with CCB Technology, Technology Risk Control, and CCB Business Operational and Compliance Risk teams; developing data-driven approaches that leverage agentic AI and advanced analytics for risk identification and control assessment; and engaging extensively with technology and business stakeholders.
You will report into the Technology & Cyber Operational Risk Officer for Consumer and Community Banking (CCB).
Job responsibilities:
* Understand key processes and controls performed within Consumer and Community Banking Technology
* Perform independent Technology, Data, & Cybersecurity risks assessments on Consumer and Community Banking Technology
* Manage identified risks using firm's Operational Risk Management Framework
* Assess emerging risks as part of strategic business risk reviews, analysis of regulatory and market developments, New Business Initiative Approvals, and review of external operational risk events for your CCB products coverage.
* Develop and assess KPIs / KRIs related to these risks through effective monitoring activities.
* Partner and advise internal 2LoD teams of thematic control deficiencies and observations.
* Manage book of work assessments impacting CCB and produce weekly status updates.
* Participate in firm-wide global initiatives to analyze impact to the firm.
* Leverage modern risk identification techniques, including scenario analysis, threat modeling, and agentic AI for automated risk investigation and monitoring.
Required Qualifications, Capabilities and Skills
* 7 plus years of experience with infrastructure/application architecture.
* 5 plus years in a senior technology role (engineering, operations, or strategic planning).
* 2 plus years of data architecture or data governance role
* Demonstrate ability to understand complex technical systems, the business processes they support, and synthesize the corresponding risks and controls.
* Strong technical background in data related technologies.
* Experience with AI/ML tools and platforms; understan...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Bluffton, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:38
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We are on the lookout for a talented Senior Associate to join our Treasury, Chief Investment Office, and Capital Planning Internal Audit team.
This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As a Senior Associate on the Treasury, Chief Investment Office, and Capital Planning Audit team, you will lead all aspects of the audit lifecycle including, planning, fieldwork, reporting, validation and continuous monitoring.
The role is highly visible and also offers you exposure to senior executives outside of Internal Audit across the bank.
Job responsibilities
* Plan, execute and document audit reports, including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow-up and verification of issue closure while ensuring audits are completed timely and within budget
* Work closely with global Audit colleagues in the early identification of emerging control issues and reporting them timely to Audit management and business stakeholders
* Recognize the confidential nature of Internal Audit communications and access to information; you must be disciplined in protecting the confidentiality and security of information in accordance with firm policy
* Partner with stakeholders, business management, other control groups (i.e.
risk management, compliance, fraud prevention), external auditors, and regulators establishing strong working relationships while maintaining independence
* Finalize audit findings and use judgment to provide an overall opinion on the control environment through developing recommendations to better internal controls
* Take ownership of self-development, including all assignments, to prepare for greater responsibilities and career development, and take initiative to seek out opportunity for continued learning
* Stay up to date with industry trends to identify opportunities for game changing innovations or strategic partnerships
Required qualifications, capabilities and skills
* 5+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or relevant financial services experience)
* Experience with internal audit methodology and applying concepts in audit delivery and execution
* Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
* Good interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
* Advanced analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
* Adaptable to changing business priorities and ability to multitask in a constantly changing environment
Preferred qualifications, capabilities and skills
* Advanced Degre...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:35
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As Data Scientist Lead within Commercial & Investment Bank with the Healthcare Provider team, you will lead a team in building advanced solutions for image classification, text categorization, and intelligent data extraction from scanned documents.
You will have deep proficiency in Python, PyTorch, TensorFlow, Hugging Face Transformers, AWS SageMaker/Bedrock, and hands-on experience with CNN/transformer architectures, OCR technologies, and multimodal document understanding models.
This role involves managing the full ML lifecycle, from prototyping to production deployment on AWS EKS.
Job responsibilities
* Lead and mentor a team of data scientists in designing and executing advanced analytics and modeling projects focused on image classification, text categorization, and intelligent data extraction from scanned document images.
Foster a culture of curiosity, analytical rigor, and continuous learning by developing team members in deep learning, computer vision, NLP, and document AI techniques.
* Define and drive the analytical strategy for document understanding use cases, identifying the optimal combination of computer vision, NLP, and multimodal approaches.
* Build and fine-tune multimodal document understanding and text categorization models.
Leverage the interplay of textual content, spatial layout, and visual features to extract structured fields and key-value pairs from complex scanned documents, while enabling automated categorization, routing, metadata tagging, and entity extraction.
* Design rigorous experimentation and data quality frameworks, including A/B testing, cross-validation strategies, and statistical significance testing to evaluate model performance and hyperparameter tuning.
Establish best practices for annotation quality management, training data curation, active learning strategies, and ground truth validation to ensure high-quality labeled datasets.
* Design, manage, and optimize the workflows involved in preparing data for machine learning model training, select statistical or Deep Learning models that are best positioned to achieve business results.
* Develop and deploy models using Python and AWS SageMaker, managing the full lifecycle from exploratory data analysis and prototyping through production deployment, monitoring, and performance tracking.
Collaborate with data engineers and ML engineers to ensure seamless integration of analytical models into production document processing pipelines and data workflows.
Required qualifications, capabilities, and skills
* Bachelor's degree or MS or PhD in quantitative discipline, e.g.
Computer Science, Mathematics, Operations Research, Data Science.
* 7+ years of experience in data science or quantitative analytics, with at least 2+ years of experience in document AI, computer vision, or NLP domains.
* Strong foundation in statistics, mathematics, and programming, including probability, mathematical modeling, and experimental des...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:34
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As Applied AI/ML Lead within Commercial & Investment Bank with the Healthcare Provider team, you will lead the design, development, and production deployment of AI/ML solutions focused on image classification, text categorization, and data extraction from scanned TIF documents.
You will architect and implement computer vision pipelines leveraging CRNN architectures for document type identification, page-level categorization, and visual feature extraction.
Job responsibilities
* Lead the design, development, and production deployment of AI/ML solutions focused on image classification, text categorization, and data extraction from scanned TIF documents and evaluate and explore additional models and architectures to continuously improve classification accuracy, extraction quality, and processing efficiency.
* Drive the development and fine-tuning of models for document understanding, text categorization, named entity recognition, and semantic understanding and combine visual layout information, textual content, and spatial relationships to extract structured data from complex scanned documents, while enabling automated categorization and metadata tagging of OCR-extracted text.
* Lead the integration and optimization of OCR technology and generative AI capabilities into the document processing pipeline, ensuring high-accuracy text extraction from scanned TIF images across diverse document types, layouts, fonts, and quality levels.
Leverage Amazon Bedrock to explore foundation model capabilities for intelligent document understanding, classification, document summarization, and augmenting traditional extraction pipelines.
* Architect and implement scalable ML training and inference pipelines using AWS SageMaker, managing model training, hyperparameter tuning, distributed training for large vision models, and real-time/batch inference endpoint deployment.
Collaborate with software engineering teams to integrate trained models into Java/Python-based microservices deployed on AWS EKS, ensuring low-latency, high-throughput inference for production document processing workloads.
* Establish robust MLOps practices and annotation workflows, including model versioning, automated retraining triggers, A/B testing of model variants, drift detection on document distributions, and comprehensive performance monitoring dashboards and design and manage labeling strategies for training data, ensuring high-quality ground truth datasets for image classification, text categorization, and document extraction tasks.
* Build and manage a team of ML engineers and applied scientists, fostering a culture of experimentation, rapid prototyping, and rigorous evaluation of model performance against business KPIs.
Required qualifications, capabilities, and skills
* Bachelor's degree or MS or PhD in quantitative discipline, e.g.
Computer Science, Mathematics, Operations Research, Data Science.
* 7+ years of experience in applied ML/AI rol...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:34
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You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management.
You have found the right team.
As an Associate Relationship Manager within JPMorgan Retail Merchant Services, you will primarily oversee a select portfolio of enterprise corporate clients.
You will collaborate closely with the firm-wide bank coverage team to ensure seamless service and support.
As an associate Relationship Manager, you will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships.
You will achieve profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.
Job Responsibilities
* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
* Execute sales/support strategies in conjunction with other lines of business to optimize product and service delivery
* Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
* Establish and maintain strong internal partnerships with respective JPMorgan coverage teams through ongoing collaboration and communication
* Implement and support client strategy and cross-sell opportunities with internal and external stakeholders
* Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies
* Prepare and deliver business reviews and analysis on strategic client relationship
* Travel required
Required qualifications, capabilities, and skills
* Demonstrated ability to grow and retain client relationships through effective use of relationship management and consulting skills
* 2+ years of payment industry experience
* Strong MS Office Suite skill set and other business related business management platforms
* Demonstrated ability to work across cultures with internal teams and external clients with professionalism and a bias to action
* Strong organizational, planning, and presentation skills
* Exceptional verbal and written communication skills
Preferred qualifications, capabilities, and skills
* Bachelors in Business Administration or related field
* Certified Payments Fraud prevention professional (CPFPP)
* Technology related experience with Excel, PowerPoint, and other business platforms.
* Expertise in specialized industries such as with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:33
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Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Community Director in one of our seven Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community
* Heavily organized and with strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
* Strong analytical,...
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Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:32
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within Digital - Connected Banking Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years hands on Software Development Life Cycle experience
* Experience implementing solutions using Java, SQL, UI frameworks, Design patterns, microservices, Cloud native architecture, Angular/React, RESTful APIs for enterprise-scale applications.
* Experience with SQL performance tuning, JDBC, and ORM frameworks (Hibernate/JPA)
* Experience in various SQL and NoSQL datastores (Cassandra, Oracle, Mongo DB)
* Experience in AWS technology stack
* Deep knowledge in caching technologies such as Elasticsearch, Reddis and so on
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Proficiency in unit testing frameworks such as JUnit and Mockito for ensuring code quality.
* Deep knowledge of messaging platforms such as Apache Kafka
Preferred qualifications, capabilities, and skills
* Familiarity with DevOps practices, containerization and orchestration
* Exposure to AI systems such as Copilot, Claude
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial produ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:32
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As an Lead Software Engineer at JPMorgan Chase within Consumer and Community Banking's Card Cobrand Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus.
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Adds to the team culture of diversity, opportunity, inclusion, and respect
* Translate business objectives into clear technical plans, manage trade-offs, align cross-functional teams, and deliver complex initiatives on time with predictable outcomes.
* Apply modern engineering best practices, including test automation, CI/CD, rigorous code reviews, dependency and vulnerability management, and adherence to production readiness standards.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Expert-level proficiency in Java and the Spring ecosystem (Spring Boot/Spring Framework), delivering high-quality, scalable services and enforcing best practices (code quality, dependency management, testability, secure coding).
* Strong hands-on experience building event-driven architectures using Kafka/Kafka Streams, including event modeling, partitioning strategy, ordering/consistency tradeoffs, consumer group design, schema evolution, and resilient processing patterns.
* Deep practical experience with messaging technologies such as Amazon SQS, RabbitMQ, ActiveMQ, and IBM MQ, including design for reliability (DLQs, retries/backoff, idempotency, deduplication, at-least-once delivery handling).
* Extensive experience designing and operating RESTful APIs and microservices, applying modern patterns (service decomposition, circuit breakers/timeou...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:31
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the print department of our Westerville warehouse your primary responsibility is coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution.
Global Document Services (GDS) is the corporation's primary print production and distribution unit for JPMorgan Chase.
Global Document Services supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services.
Global Document Services produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
* Offer clients First Class Mail presentment, Standard Class Mail presentment, and E certified Mail presentment
* Offer clients USPS Express and USPS International Express Mail presentment, Fed Ex Letter/Packages/Freight presentment, UPS Letter/Packages/Freight presentment, Track One and Inner Office mail presentment
* Provide and validate reconciliation of all files received daily and meeting client service level agreements
* Change management to support technology and process improvements and document changes
* Daily coordination of document printing utilizing various state of the art printers (i.e., Canon, Ricoh, IBM), in a Roll to Roll and Roll to Fold environment
* Monitor print queues to support production prioritization based on customer service level agreements
* Monitor Videk camera technology that monitors printer output
* Maintain a printer's color consistency and output quality at all times
Required qualifications, capabilities, and skills
* Able to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
* Must be able to stand/walk for an 8 to 10 hours shift
* Must be able to meet and maintain Quality and Productivity standards, be control-oriented and pay attention to detail, strong team player with the ability to work in a global matrixed organization
* Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
* High school diploma or five years of production environment work history
* Problem solving and analytical skills, with ability to think independently
* Self-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressure
* Excellent time management and organizational skills
* Able to act on own initiative, be accurate, reliable and demonstrate confidence in processes
* Strong verbal and w...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:31
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the CONSUMER & COMMUNITY BANKING, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
You will help shape modern, cloud-based technology that supports how our customers save, spend, and manage their money.
You will join a collaborative engineering team where your ideas matter, your growth is supported, and you can push the limits of what's possible.
You will work on products that must be secure, resilient, and built for scale-delivering real impact for customers and the firm.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Deposits platform, you will be a core technical contributor on an agile team that builds and delivers secure, stable, and scalable software.
You will drive solution design and engineering execution across multiple components and services, partner closely with peers and stakeholders, and improve the operational health of the platform through strong engineering practices.
Job responsibilities
• Design and deliver secure, high-quality software solutions that solve complex problems and improve customer and business outcomes
• Develop production-grade code and perform thorough code reviews to improve maintainability, reliability, and team standards
• Influence architecture and engineering patterns for event-driven, microservices-based systems running in a cloud environment
• Lead technical evaluation sessions with internal teams and third parties to assess architectural fit, implementation quality, and risk
• Troubleshoot and resolve issues across the software stack, including participating in production support and incident resolution when needed
• Improve application stability by identifying recurring defects, conducting root-cause analysis, and driving preventative fixes
• Automate remediation and operational tasks where appropriate to reduce toil and improve service resilience
• Partner with product and technology stakeholders to translate requirements into scalable, well-defined technical solutions
• Contribute to engineering communities of practice by sharing knowledge, establishing reusable patterns, and promoting modern tools and techniques
• Promote an inclusive team culture grounded in respect, collaboration, and continuous learning
Required qualifications, capabilities and skills
• Formal training or certification in software engineering concepts and 5+ years of applied experience in software development
• Hands-on experience across system design, application developmen...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:29
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As a Product Manager - Data Management within the Consumer & Community Banking Data & Analytics team, you will help lead Data State Intelligence (DSI) - a strategic intelligence layer that provides centralized, cross-platform visibility into data readiness, data state, data usage, cost transparency, and data quality across the Consumer & Community Banking data ecosystem.
Job Responsibilities
* Own the product roadmap, vision, execution, risk management, and performance outcomes for the platform.
* Manage the full product lifecycle by setting strategy, translating customer needs into prioritized capabilities, and continuously adapting the roadmap to deliver business outcomes.
* Coach and mentor product teams on best practices including solution generation, market research, storyboarding, prototyping, and product delivery.
* Be accountable for product performance by investing in enhancements and addressing barriers that limit adoption, usability, and operational scalability.
* Monitor market trends, conduct competitive analysis, and identify opportunities to differentiate through modern data observability, cloud-native data ecosystems, and cost intelligence practices.
* Define and drive strategic capabilities spanning data observability, cost transparency, data state tracking, usage analytics, and centralized metrics aggregation to deliver holistic data intelligence at scale.
* Lead development of core capabilities including data readiness observability, state-based lifecycle tracking, centralized alerting, cost attribution models, and AI-driven conversational experiences.
* Drive self-service intelligence experiences that enable stakeholders to proactively assess and act on data readiness, cost, and operational signals through unified dashboards and AI-driven conversational interfaces.
* Build AI-driven intuitive conversational experiences that enable users to explore data insights, ask questions in natural language, and act on intelligence through guided, interactive dialogue.
* Drive cross-platform integration by partnering with data platforms, pipeline infrastructure, and governance teams to ensure reliable metrics availability, consistent telemetry standards, and signal correlation.
* Connect data-state signals to customer, financial, and risk outcomes to drive business-impact intelligence and informed decision-making across the organization.
Required Qualifications, Capabilities, and Skills
* 10+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development lifecycle, technical design, and data analytics
* Ability to drive adoption of product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change and managing stakeholders across multiple functions
* Experience partnering with com...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Morro Bay, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:26
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As the Lead Product Manager for the digital Auto Lending Payments team, you are leading the end-to-end customer journey, UX and platform experience, for helping a customer pay their loan or lease.
As the leader in the space, you are responsible for acting as the voice of the customer and developing features that provide customer value.
From ensuring our platform continues to provide an efficient, safe, and user-friendly experience, to developing exciting new features, to working with key partners across the organization, our team's book of work spans a wide range.
With strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality experiences that exceed customer expectations on a team where the culture is collaborative, curious, and empowering.
Job responsibilities
* Develops a product strategy and product vision that delivers value to Auto Loan and Lease customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, develops, and drives a product backlog that enables development to support the overall strategic roadmap
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Payments domain knowledge and experience
* People management experience
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in re...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:23
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* M...
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Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:23
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As a Vice President, you will lead strategic initiatives that drive innovation and operational excellence.
This is an opportunity to work with cutting-edge technology and collaborate with talented professionals across the firm.
You'll play a key role in transforming how we deliver value to our customers and the business.
Grow your career while making a meaningful impact on the future of banking.
As a Vice President in Machine Learning & Intelligence Operations within Consumer & Community Banking (CCB) Operations, you will set and operationalize the management framework for a rapidly scaling Artificial Intelligence (AI) & Machine Learning (ML) organization.
You will lead business management and strategy efforts that enable sustainable growth, organizational effectiveness, and delivery at scale as AI becomes increasingly core to the firm's operations.
Your role will focus on building structure, alignment, and operating discipline across teams while driving AI/ML transformation priorities.
Partnering closely with product, engineering, data, risk, and operations leaders, you will translate AI strategy into executable plans, improve how work flows across the organization, and strengthen decision-making, governance, and accountability.
You will foster a high-performing, innovative culture that supports both near-term delivery and long-term AI capabilities at enterprise scale.
Job Responsibilities
* Lead organizational management and strategic initiatives that enable AI/ML teams to scale effectively while addressing complex, high-impact problems in financial services.
* Design and evolve operating models, governance structures, and execution frameworks to support rapid growth and increasing AI maturity.
* Drive organizational alignment across leadership and teams by clarifying priorities, roles, decision rights, and dependencies.
* Monitor industry and technology trends to ensure the organization's structure, skills, and operating approach remain well positioned for the future of AI.
* Lead cross-functional strategy and execution teams, ensuring consistent delivery, disciplined follow-through, and measurable outcomes.
* Partner with senior leaders to translate AI and data strategy into execution roadmaps, investment plans, and operating goals.
* Oversee core business management functions, including communications, financial planning, capacity planning, vendor management, and performance management.
* Establish and sustain executive-level reporting, insights, and narratives that clearly articulate progress, risks, and value realization.
* Coach and develop team members, reinforcing strong management practices, accountability, and a culture of excellence and innovation.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience in strategy, business management, or organizational leadership within consulting firms or internal strategy/operating groups.
* Demonstrated ability to sc...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Wake Forest, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:18
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Join JPMorgan Chase Wholesale Lending Services (WLS) as a Role Readiness Associate and help shape how teams learn, adapt, and perform across end-to-end loan operations.
You'll partner with subject matter experts to create engaging, role-specific training and knowledge resources that accelerate new-hire readiness and support change at scale.
As a Role Readiness Associate in Wholesale Lending Services (WLS), you will be part of a team responsible for the training and knowledge management needs of the organization.
Wholesale Lending Services (WLS) is part of the JPMorgan Commercial & Investment Bank providing commercial lending support to multiple business units across the firm.
The Operation provides loan documentation; closing and funding; payment and fee processing; syndicated loan processing; credit administration; collateral perfection and management; customer service and reporting; and construction management.
You will partner with subject matter experts to design, develop, deliver and support role-specific learning programs focused on new hire skill enhancement and change readiness.
You will bring strong knowledge of loan operations and demonstrated experience developing content and engaging audiences on complex subject matters.
Job Responsibilities
* Design, facilitate, and maintain new hire, skill enhancement and initiative-specific training programs
* Manage the production of learning objects in a variety of formats including print, graphics, audio, video, and animation technologies to support online coursework and programs
* Evaluate the effectiveness of training programs to ensure that desired outcomes have been achieved
* Document and maintain detailed training materials and job aid resources to assist end users in day-to-day functions
* Provide guidance and subject matter expertise to organization and team on appropriate, high quality training solutions
* Translate subject matter expert knowledge into effective learning solutions
* Document, evaluate, and coach trainees on performance
* Participate in content reviews with stakeholders to ensure accuracy and validity of all training content
* Participate on project teams whose outcomes have significant impact to business results
* Assist managers in development and coaching of staff
Required Qualifications, Capabilities, and Skills
* Foundational facilitation skills using varied training methods
* Strong communication, planning, organization, time management, and presentation skills
* Strong instructional design and analytical skills
* Proven loan operations experience
* Flexible and independent, with ability to manage multiple priorities
* Technically savvy, able to research and quickly learn new technologies
* Skilled at assessing trainee readiness and ability to meet training standards
* Adaptable to changes in content, policies/procedures, and regulations
* Advanced Microsoft Office ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:16
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you.
Join our team and help us develop game-changing, high-quality solutions.
As a Lead Site Reliability Engineer at JPMorganChase within the Corporate sector, Enterprise Technology team, you are an integral part of a team that develops high-quality architecture solutions for critical software applications and platforms.
You will lead resiliency design reviews, break down complex problems, and mentor engineers, driving significant business impact and shaping the target state architecture through your expertise in multiple architecture domains.
Job responsibilities
* Demonstrate and champion site reliability culture and practices, exerting technical influence across your team
* Lead initiatives to improve reliability and stability of applications and platforms using data-driven analytics
* Collaborate with team members to define service level indicators and work with stakeholders to establish service level objectives and error budgets
* Provide technical leadership and guidance for medium to large-sized products
* Proactively identify and resolve technology-related bottlenecks in your areas of expertise
* Act as the main point of contact during major incidents, quickly identifying and solving issues to avoid financial losses
* Document and share knowledge within the organization through internal forums and communities of practice
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* At least 5 years as an SRE and at least 10 years in a highly regulated industry such as Banking
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and site reliability best practices, with the ability to implement these practices within an application or platform
* Demonstrated experience designing, deploying, and supporting highly available services in a public cloud environment (AWS, Azure, or GCP); familiarity with cloud-native observability, auto-scaling, and infrastructure-as-code is essential
* Fluency in at least one programming language (e.g., Python, Java Spring Boot, .Net)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability, including white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform)
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Grand Prairie, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:11
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The Chase Connected Commerce team is responsible for driving innovation and growth across a diverse portfolio of products that enable seamless commerce experiences for our customers.
We identify and execute key product initiatives, manage financial performance of the portfolio, and deliver value through embedded solutions that strengthen the Chase brand and customer engagement.
Connected Commerce also manages strategic partnerships and collaborates with cross-functional teams to deliver best-in-class product offerings.
As a Vice President - Business Manager for Chase Connected Commerce Product, you will take the lead in managing fast-paced projects that are of high priority to our senior management and are at the forefront of the industry.
These projects are team-based and necessitate significant collaboration with senior executives and cross-functional business partners.
Business Management optimizes business performance by helping to drive key initiatives.
We act as trusted advisors to Business/Group Heads and are responsible for identifying, escalating, and mitigating business risks.
This position is responsible for coordinating across Strategy, Finance, Productivity, HR, Technology, Legal, and Compliance.
The business manager is a strategic partner to the heads of each of these functions, accountable for providing advice, analytics, and perspective to senior management, as well as managing the monthly forecast process and annual budget analytics and reporting.
Job Responsibilities
* Structure and synthesize business priorities, operating plans, reporting, and business activities consistently across all Connected Commerce product lines.
* Identify opportunities for scale and operational leverage across the Connected Commerce portfolio.
* Serve as an objective thought partner to the Connected Commerce Leadership team.
* Collaborate with teams across lines of business and functional areas (e.g., productivity, finance, product, HR, marketing).
* Scope and structure business cases and projects that drive high impact for product initiatives.
* Lead and partner with teams in project execution to identify issues and actionable opportunities, design solutions, and quantify potential impact to the business.
* Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint.
* Develop and deliver CEO-level executive communications and presentations with limited oversight.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in business or related discipline.
* 4+ years of experience in related and relevant roles (e.g., management consulting, strategy, business management, finance).
* Highly motivated individual with advanced communication skills.
* Experience developing presentations for senior management and decision-making.
* Strong project management and organizational skills, including attent...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:11
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Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in Commercial Investment Bank Payment Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows.
Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
* Improve operational stability and availability through participation in problem management
* Monitor production environments for anomalies and address issues utilizing standard observability tools
* Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
* Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
* Provide timely triage and resolution of production incidents, ensuring adherence to defined service level agreements (SLAs) and minimizing business impact
* Collaborate with development, engineering, and infrastructure teams to implement root cause fixes and preventive measures for recurring issues
* Maintain and update operational runbooks, knowledge base articles, and standard operating procedures to ensure accurate and current documentation
* Participate in on-call rotations and provide after-hours support as needed to ensure continuous availability of critical business applications
* Execute and validate scheduled production changes, deployments, and maintenance activities in accordance with change management procedures
* Support automation initiatives to reduce manual intervention, streamline repetitive tasks, and enhance overall operational efficiency
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline is required
* Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
* Exposure to observability and monitoring tools and techniques
* Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
* Strong analytical and problem-solving skills with the ability to assess complex technical issues and determine appropriate resolution paths under pressure
* Effective...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-06 09:22:09
