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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or...
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Type: Permanent Location: Glendale, US-CA
Salary / Rate: Not Specified
Posted: 2024-12-03 07:32:04
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The Firmwide Regulatory Reporting & Analysis (FRRA) team is responsible for the design, implementation and execution of end-to-end processes supporting U.S.
Regulatory Reporting including Consolidated, Capital, Standalone and CCAR/DFAST/ICAAP reporting (also included in scope, is International Regulatory Reporting for select locations in APAC/EMEA/UK/LATIN AMERICA regions), Regulatory Reporting training and exam management.
Additionally, FRRA drives broader strategic initiatives across external reporting including accountability, error and issue management, manual adjustments, variance analysis, quality assurance and the target U.S.
Regulatory Reporting platform.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk.
By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
As an External Reporting Controller-Loss Share, Associate within the Firmwide Regulatory Reporting & Analysis (FRRA) team, you will be responsible for multiple aspects of the end-to-end FDIC Commercial Loss Share Non Single Family (NSF) production process for JPMorgan Chase & Co (JPMC).
This report is part of JPMCs quarterly reporting process and key to loss sharing with the FDIC for credit products acquired from other financial institutions.
You will also be responsible for initiatives to enhance the controls and efficiency of the report production process which may include developing and testing functional enhancements to reporting systems and implementing improvements to management reporting to provide stakeholders with increased transparency into the process and results.
Job Responsibilities:
* Support the JPMC internal controls and CCAP framework to ensure best in class governance
* Participate in the change management process regarding enhancements and automation
* Assist in strategic development of solutions to improve the quality of external reporting while developing analytics to add efficiency to current state processes.
* Support internal and external audits
* Manage multiple priorities and deliverables under tight timelines
* Work with stakeholders to ensure end to end processes and SLAs are adhered to
* Participate in firm wide project groups to implement changes in reporting requirements and enhancements to reporting tools
* Establish and manage relationships, partnerships and dialogue with a variety of stakeholders in a highly matrixed organization
Required Qualifications, Skills, and Capabilities:
* Minimum of 3 years relevant work experience (accounting or banking industry)
* Bachelor's Degree required; Accounting or Finance degree
* Understanding of regulatory reporting and financial statements
* Strong technical Excel and Power point sk...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-12-03 07:32:03
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Issaquah, US-WA
Salary / Rate: Not Specified
Posted: 2024-12-03 07:32:00
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: Layton, US-UT
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:58
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Mitchellville, US-MD
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:57
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Mount Pleasant, US-SC
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:57
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J.P.
Morgan Asset Management, a leading global alternatives manager, offers innovative solutions backed by vast resources and robust governance.
Our Infrastructure Investments Group (IIG) advises a perpetual-life strategy for private infrastructure equity investing, diversified across geography and subsector.
With $41 billion in committed capital, the strategy has seen 10 times growth in assets over the past decade.
The IIG team, based in London and New York, actively manages control positions in private companies providing essential services.
The strategy primarily focuses on the U.S., Canada, Western Europe, Australia, and other OECD countries.
Role Summary
As an Infrastructure and Sustainability Investor Relations Associate within the Infrastructure Investments Group at J.P.
Morgan Asset Management, you will collaborate closely with the Investor Relations Executive Director and the broader team to devise and implement long-term strategies for the Group.
Your responsibilities will include crafting presentations, responding to RFPs, aiding in report generation, conducting market trend analysis, and supporting all aspects of fundraising activities.
This role requires a strong dedication to maintaining the highest levels of integrity and ethics, outstanding communication abilities, and a passion for promoting a cooperative, team-focused environment.
Job Responsibilities
The Investor Relations Associate will work closely with the Investor Relations Executive Director and the broader team to effect long-term strategies for the Group, which includes:
* Produce presentations, marketing materials and slides for investors
* Complete RFPs, DDQs and ad hoc investor requests, specifically with a focus on sustainability, climate and energy transition analysis
* Support team in creating and reviewing quarterly and annual reports and webcast materials
* Support all aspects of annual Investor Committee Meeting, including event management, agenda preparation, materials, investor communication, website creation, expenses, coordination with all stakeholders and post-meeting follow-ups
* Support aspects of Sustainability Reporting including ESG metrics, scorecard, carbon emissions analysis and case studies
* Conduct research on market and investor trends and trends specific to infrastructure (energy transition, climate disclosure, etc)
* Work together with portfolio companies on sustainability initiatives, GRESB assessment preparation and review, and ESG cohort management
* Respond to investor requests and support presentations to investors/prospects
* Support all aspects of fundraising activities
Required qualifications, capabilities and skills
* 4+ years of relevant experience in investor relations or private equity
* Working proficiency in all MS office and strong quantitative and analytical skills
* Knowledge or background of ESG, climate disclosure and sustainability frameworks
* Commitm...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:50
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The JPMorgan Exotics Derivatives business has been a longstanding fixture of the JPMorgan Sales and Trading franchise and has historically provided liquidity in exotic options based notes and derivative structures.
The Americas Rates trading business supports senior traders, primarily in the USD exotics derivatives business.
The job requires a diverse skillset of critical analytical thinking, strong risk management capabilities, product structuring abilities, understanding of financial instruments and markets, implementation of a strict control environment, and ability to work in a team setting with partners throughout sales and trading.
As a junior trader for the Americas Rates Team, you will help senior traders cover institutional accounts and make markets in your group's particular range of products.
You will assist the senior traders in managing risk, liquidity and exposure and you may support all aspects of the trading desk: pre-trade analysis, trade execution, hedging, improvements to pricing and risk management infrastructure with focus of extensive data and statistical analysis.
Tracking supply and demand from client franchise, you constantly evaluate market developments in order to give clients accurate product and flow information.
Job Responsibilities:
* Entrepreneurial drive with strong analytical and quantitative skills
* Highly innovative and creative mind to explore new efficiencies within the business, with focus on programming skills in Python to improve both the operational and technology-based infrastructure
* Ability to thrive on the challenge of competitive pressures and is able to remain focused on client needs
* Exhibit excellent communication skills and works well with colleagues in a fast-paced environment
* Drive a strong team player mentality in order to successfully build partnerships with our internal business partners across Trading, Sales, and the various critical support functions.
Required qualifications, capabilities, and skills:
* Bachelors degree or experience in: quantitative fields preferred, math, physics, statistics, computer science, etc
* 3+ years of experience.
* Series 7, 63: Need to have after hiring
Preferred qualifications, capabilities, and skills:
* Trading specific experience: preferred, but not requir
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentiv...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:48
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Harker Heights, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:47
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Join our dynamic team and make a significant impact in the world of FX Payments.
Apply today to drive service excellence and innovation!
Job Summary:
As a Network Performance Manager in the Network Management team, you will ensure service delivery aligns with expectations, managing provider service failures and enhancements.
You will report to the Global Head of Network Performance Management.
Job Responsibilities:
* Improve agent performance and service delivery for FX Payments.
* Build networks with external providers and internal partners to drive change.
* Design and implement service agreements to meet operational standards.
* Investigate and resolve escalated service issues.
* Conduct service reviews and deliver high-quality reports.
* Use data analysis to enhance agent performance.
* Manage incident and crisis situations, ensuring resolution and remediation.
* Participate in regional and global projects with agent banks and FMIs.
Required Qualifications, Capabilities, and Skills:
* Expertise in cash-related products within FX Payments.
* Understanding of industry and market impacts on agent banks.
* Strong team player with risk management and compliance skills.
* Ability to build relationships with business partners and agent banks.
* Excellent communication, negotiation, and problem-solving skills.
* Effective project management and process enhancement abilities.
* Motivated self-starter with quick learning capabilities.
Preferred Qualifications, Capabilities, and Skills:
* Experience in leading cross-functional teams.
* Familiarity with global financial markets and infrastructures.
* Proven track record in driving service improvements.
* Strong analytical and strategic thinking skills.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:46
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DESCRIPTION:
Duties: Develop high fidelity applications and sophisticated client interactions solutions for our corporate and investment banking clients.
Utilize Full Stack along with a Java, SpringBoot skillset and be responsible for design, development and testing of IBOR Platform applications.
Work with an existing development team to create the new Application and maintain the existing platforms.
Accountable for design, development, implementation and post-implementation maintenance and support.
Develop and test new interfaces, enhancements/changes to existing interfaces and new reporting capabilities.
Work on the migration and integration of the application on the AWS cloud.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, Computer Information Systems, Information Technology, or related field of study plus 1 year of experience in the job offered or as Software Engineer, Applications Consultant, Systems Engineer, Technical Consultant, or related occupation.
The employer will alternatively accept a Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Information Technology, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Applications Consultant, Systems Engineer, Technical Consultant, or related occupation.
Skills Required: Requires experience in the following: Windows; Agile SDLC; Waterfall SDLC; Microservices; Apache Kafka; J2EE; Spring; Java; SQL; XML; Maven; AWS Cloud Services; Oracle; Splunk; GIT; Unit Testing; Javascript; ReactNative; HTML5; Dockers; Jenkins; Kubernetes; Junits; NoSQL; RESTful API's; JMS; Mule; Kafka; RabbitMQ; React JS; CSS; HTML; Mockito; and Junit.
Job Location: 8181 Communications Parkway, Plano, TX 75024.
Telecommuting permitted up to 40% of the week.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:45
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As part of the Risk Management and Compliance team, you will help safeguard the firm's reputation by identifying and mitigating risks associated with our marketing practices.
Your role will involve working closely with various business lines to ensure our marketing strategies align with regulatory requirements and industry best practices.
Job Responsibilities
* Assess, evaluate, and monitor compliance risks related to Marketing, Advertising, and Social Media activities.
* Collaborate with marketing teams to develop and implement compliance strategies that support business objectives while adhering to regulatory standards.
* Conduct regular reviews of marketing materials and social media content to ensure compliance with applicable laws and regulations.
* Provide guidance and training to marketing staff on compliance issues and best practices.
* Identify potential compliance concerns, determine root causes, and work with stakeholders to develop corrective actions.
* Stay informed about emerging trends and regulatory changes in the marketing and advertising landscape.
Required qualifications, capabilities, and skills
* 5+ years of experience in Compliance, Risk Management, or a related field, with a focus on Marketing, Advertising, or Social Media.
* Strong understanding of marketing regulations and industry standards, including FTC guidelines and social media advertising rules.
* Demonstrated ability to analyze complex compliance issues and develop practical solutions.
* Excellent written and oral communication skills, with the ability to convey compliance requirements clearly to non-experts.
* Teamwork skills; flexible work style and ability to collaborate with stakeholders at all levels.
* Proficiency in Microsoft Excel, SharePoint, Word, PowerPoint, and other reporting tools.
* Ability to manage multiple projects and handle confidential information in a fast-paced environment.
Preferred qualifications, capabilities, and skills
* Professional certification in compliance or marketing (e.g., Certified Compliance & Ethics Professional, Digital Marketing Certification).
* Audit, Regulatory and/or Testing experience a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan an...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:44
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DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Take active role in code reviews to ensure solutions are aligned to pre- defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Programmer Analyst, IT Consultant, or related occupation.
The employer will alternatively accept a Master's degree in Electrical Engineering, Electronic Engineering, Computer Science, Computer Engineering, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Programmer Analyst, IT Consultant, or related occupation.
Skills Required: Requires experience in the following: Unix; Agile SDLC; Application Architecture Disciplines; Data Architecture Disciplines; Infrastructure Architecture Disciplines; Microservices; Apache Kafka; J2EE; Jenkins; Spring; Java; Javascript; JQuery; SQL; Apache Tomcat; REST; Maven; JSON; AWS Cloud Services; Oracle; Splunk; Cucumber; Junit; Functional Testing; and Unit Testing.
Job Location: 880 Powder Mill Rd., Wilmington, DE 19803.
Telecommuting permitted up to 40% of the week.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:42
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Join Chase Travel, where innovation meets excellence in the world of travel.
As a leader in the industry, we are committed to creating exceptional experiences for our customers by leveraging cutting-edge technology and data-driven insights.
Be part of a dynamic team that is shaping the future of travel products and redefining customer journeys.
As a Senior Product Associate in Chase Travel, you will lead strategy, development, and experimentation initiatives for all marketing products.
This will be supported by data analysis, user research, and customer feedback to fuel the creation of innovative products and continuously improve existing experiences.
You will collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities:
* Own and manage the delivery of the product roadmap for a specified area of focus, across web and mobile.
* Serve as the subject matter expert for the product domain - evaluate and document requirements from internal and partner development teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders globally.
* Create user stories, test scripts, and acceptance testing criteria.
* Partner with internal and external teams (product, design, technology, analytics, risk, legal, compliance, operations, servicing, marketing, etc.) on the prioritization and development of product features.
* Manage product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmap.
* Refine and iterate the product roadmap based on business objectives, customer research, and analytics.
* Maintain deep knowledge of user experience insights and journeys, and conduct user analysis to anticipate trends and ascertain best practices to provide fresh insights into the backlog.
Required Qualifications, Capabilities, and Skills:
* 5+ years of experience in a product management role building large-scale enterprise products/systems or products at scale.
* Bachelor's Degree required.
* Experience moving technical products from inception to delivery and an ability to articulate the impact.
* Experience managing transactional and marketing messaging across digital channels.
* Ability to manage tight delivery timelines and exhibit calmness under intense pressure.
Comfortable navigating through ambiguity and change.
* Be a strategic thinker who demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different locales.
* Proven end-to-end problem-solving skills with the ability to solve large, complex business problems, obtain consensus, and enhance organizational transformation.
* Data-focused decision-making and quantitative analysis skills.
Attention to detail and ability t...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:37
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Bilingual English and Spanish required
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow...
....Read more...
Type: Permanent Location: Lake Worth, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:32
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Your seniority as a security engineer puts you in the ranks of the top talent in your field.
Play a critical role at one of the world's most iconic financial institutions where security is vital.
As a Security Engineer III at JPMorgan Chase within the Cybersecurity & Technology Controls, you serve as a seasoned member of a team that works to deliver software solutions that satisfy pre-defined functional and user requirements with the added dimension of preventing misuse, circumvention, and malicious behavior.
Carry out critical technology solutions with tamper-proof, audit defensible methods across multiple technical areas within various business functions in support of the firm's business objectives
Job responsibilities
* Executes security solutions design, development, and technical troubleshooting with the ability to apply knowledge of existing security solutions to satisfy security requirements for internal clients (e.g., product, platform, application owners)
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Applies specialized tools (e.g., vulnerability scanner) to analyze and correlate incident data to identify, interpret, and summarize the probability and impact of threats when determining specific vulnerabilities
* Leads delivery of continuity-related awareness, training, educational activities, and exercises
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Obtain formal knowledge in Risk Management, Threat Modeling within 3+ years with equivalent experience in Cybersecurity
* Experience developing security engineering solutions
* Proficient in coding in one of more languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, application resiliency, and security
Preferred qualifications, capabilities, and skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement sav...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:32
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Bilingual in English and Spanish required
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities g...
....Read more...
Type: Permanent Location: Lake Worth, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:31
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DESCRIPTION:
Duties: Design, develop software solutions and troubleshoot to build solutions or break down technical problems.
Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
Create secure and high-quality production code and maintain algorithm that run synchronously with appropriate systems.
Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
Perform hands on coding and participation in code peer reviews to guarantee stability and adherence to architecture standards, policies, processes, and procedures.
Identify hidden problems, patterns in data, and use these insights to drive improvements to coding hygiene and system architecture.
Contribute to software engineering communities of practice and events that explore new and emerging technologies.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Information Systems, Computer Engineering, Computer Science, or related field of study plus 3 years of experience in the job offered or as a Software Engineer, Software Developer, or related occupation.
The employer will alternatively accept a Bachelor's degree in Information Systems, Computer Engineering, Computer Science, or related field of study plus 5 years of experience in the job offered or as a Software Engineer, Software Developer, or related occupation.
Skills Required: Microservices development using programming languages C# and Java; Designing user interfaces using Angular JS, React JS, JavaScript, jQuery, HTML, CSS, and Bootstrap; Developing applications in AWS Cloud; SOLID design principles; Unit testing using frameworks Moq and Mockito; Agile development process; Jira; Github; CI and CD process; API testing using Postman.
Job Location: 1111 Polaris Pkwy, Columbus, OH 43240.
Telecommuting permitted up to 40% of the week.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:30
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Bilingual in English and Spanish required
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelon...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:28
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Mundelein, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:13
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Everett, US-WA
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:11
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Winnetka, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:10
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Jeffersonville, US-IN
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:10
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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Collection Specialist's work is creative, exciting, and different every day.
As a Credit Card Collections Specialist II at Chase, you will be tasked with delivering business results through creative problem-solving and negotiation with our customers.
You will take a mix of inbound and outbound calls that handles accounts that have already charged off to recover the balance.
You will have the opportunity to showcase your excellent communication and decision-making skills in a metrics-promoted environment.
This role will challenge your adaptability and resilience as you navigate multiple technologies in a fast-paced setting.
You will be expected to work both independently and as part of a team, adhering to all regulatory and departmental practices, while treating each customer interaction with respect and empathy.
Job responsibilities
* Works in a call center environment that requires 100% phone-based customer interaction
* Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicates with customers in a metrics-driven environment
* Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
* Works both independently and in a team environment
* Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Collections, Sales, Retail or Customer Service industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial ...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:04
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Park City, US-UT
Salary / Rate: Not Specified
Posted: 2024-12-03 07:31:02
