-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-01 08:13:01
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-01 08:13:00
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:59
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:58
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:57
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:56
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:55
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:55
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:54
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:53
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:52
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:51
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:50
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:49
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:48
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Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:48
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:46
-
Description & Requirements
Maximus is looking to hire an Operations Manager/Deputy PM.
This position is remote and requires an active Public Trust security clearance.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens.
Green...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-01 08:12:43
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Description & Requirements
Maximus is seeking a Customer Service Representative to join our team at our onsite location in Milwaukee, WI for our WI WORKS project.
This is an exciting opportunity for individuals who are passionate about helping others and thrive in a fast-paced work environment.
This position will be an onsite contract position with one of our partnering agencies with ability to convert to a Maximus employee after 90 days of employment based on performance, attendance, and business needs.
The position work hours are from 8am - 5pm Central Time Zone, with occasional rotating Wednesdays operating from 10am - 7pm.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers in accordance with all performance standards, policy and procedures, and protocols.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Respond to all inquiries consistent with confidentiality and privacy policies and refers caller to alternate sources when appropriate.
- Track and document all inquiries using the applicable systems.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Process referrals and other transactions from the client for completeness and accuracy.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong organizational skills
- Ability to multitask
- Customer service skills
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental ...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-01 08:09:30
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Description & Requirements
Maximus is seeking an Clinical IDD Assessor to join our team.
The IDD Assessor will be responsible for conducting field IDD/SIS assessments as well as ensuring quality standards, supporting activities, and attending monthly assessor calls.
*This is a hybrid remote opportunity with 75% travel required.
Candidates must live in or very near Skowhegan, Augusta, or other Central Maine communities within Somerset and Kennebec Counties.
*
About the program: Maximus has been contracted to partner with the State of Maine Department of Health and Human Services - Office of Aging and Disability Services (OADS) to administer the Supports Intensity Scale for Adults (SIS-A) Assessments.
This comprehensive planning tool measures exceptional medical and behavioral needs, as well as the areas of home living, community living, lifelong learning, employment, health and safety, and social activities.
Why Maximus
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Required Skills/Abilities:
- Preferred knowledge may include community support programs, ...
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Type: Permanent Location: Skowhegan, US-ME
Salary / Rate: Not Specified
Posted: 2025-11-01 08:06:14
-
Description & Requirements
Maximus is seeking an Clinical IDD Assessor to join our team.
The IDD Assessor will be responsible for conducting field IDD/SIS assessments as well as ensuring quality standards, supporting activities, and attending monthly assessor calls.
*This is a hybrid remote opportunity with 75% travel required.
Candidates must live in or very near Auburn, Lewiston, Augusta, Brunswick, Portland, or other Western Maine communities within Androscoggin, Oxford, Lincoln, or portions of Kennebec Counties.
*
About the program: Maximus has been contracted to partner with the State of Maine Department of Health and Human Services - Office of Aging and Disability Services (OADS) to administer the Supports Intensity Scale for Adults (SIS-A) Assessments.
This comprehensive planning tool measures exceptional medical and behavioral needs, as well as the areas of home living, community living, lifelong learning, employment, health and safety, and social activities.
Why Maximus
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Required Skills/Abilities:
-...
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Type: Permanent Location: Augusta, US-ME
Salary / Rate: Not Specified
Posted: 2025-11-01 08:06:13
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Position: Admissions Coordinator
Are you looking to make meaningful, inviting first impressions for our customers? Come join out team! The admissions coordinator position shines with its presentation, knowledge, helpfulness, and understanding of the complexities involved in the decision to bring a person to NHC Healthcare Tullahoma.
Position Highlights:
* This position will be able to coordinate admissions to the center, including handling inquiries either over the phone or in person; and conduct a needs assessment of the patient seeking admission and consideration of alternatives, if center is not able to meet the patient's needs.
* Empathetically work with individual patients and families toward adjustment to center life and to crises of illness, disability, and death.
* Participate in-service training programs as applicable.
* Develop and maintain contacts with appropriate community agencies.
* Handle marketing activities/functions assigned by the Director of Social Work Services.
* Alert the Social Work Services Director and/or Administrator of identified needs for the admissions functions.
Why NHC?
We offer a culture of recognition, empowerment and fun.
at NHC, we are all partners (employees) in a family oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Work Schedule: Am and PM shifts
Job Type: Full Time
Ideal Candidates Will Have:
* Experience in a medical setting or knowledge of the medical case management process.
* Ability to work in multiple web-based platforms.
Superior Computer Skills
* A working knowledge of funding resources such as Medicare Part A, B, C, and D, Medicaid, Managed Care and other private insurances is highly preferred.
* Ability to work independently.
* Superior organization and multitasking skills.
* Insurance authorization experience preferred.
* Medical knowledge and terminology preferred.
* Ability to interact in person with potential admissions in a hospital setting in a professional and empathetic manner.
* Bachelor's degree preferred but not required from an accredited college or university.
* Strong team player mindset.
Benefits:
* Earned Time Off
* Holiday Incentive Pay
* Health, Dental, Vision, Disability and Life Insurance
* 401k with generous company contributions
* Competitive Pay
* Tuition Reimbursement Opportunities
* Advancement Opportunities
Work Location:
NHC Healthcare Tullahoma
1321 Cedar Lane
Tullahoma Tn, 37388
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us www.nhccare.com/locations/tullahoma
We look forward to talking with you!
EOE
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Type: Permanent Location: Tullahoma, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-01 08:06:09
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PRN Physical Therapist - NHC Place at the Trace 40 hours/week beginning in January 2026 We are an in-house therapy team that prioritizes quality care.
Why NHC Place at the Trace?
We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family -oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Benefits:
* Excellent compensation
* Health and Dental insurance
* 401k with generous company contribution
* Continuing Education
* Stock options
* Uniforms
NHC Place at the Trace is currently accepting resumes for a PRN Physical Therapist to work a 40 week schedule to cover a medical leave.
The qualified PT is needed in mid January, 2026 for approximately 16 weeks.
Experienced therapists, flexible scheduling, and excellent pay rates make this a great opportunity for a PT interested in becoming a part of a caring, innovative, and evidence based outcomes focused rehab team.
Qualifications:
* Must be flexible, a team player, reliable, and have a positive attitude
* Must be a graduate of an APTA accredited BS, MS, or DPT level course in Physical Therapy
* Must have Tennessee Physical Therapist (PT) license
* Prior SNF experience a plus
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply.
nhccare.com/locations/nhc-place-at-the-trace/
EOE
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-01 08:06:08
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Medical Records Clerk
Part-Time, 25-30 Hours per week, Days will vary Monday - Friday (8 a.m.
- 4:30 p.m.)
Position Summary: This position assists the Health Information Technician/Practitioner and/or Nursing Department with clerical responsibilities.
Experience: Previous experience working with Health Information EMR preferred.
Certification: No certifications are required for this role
Education: High school graduate or equivalent
About Oak Ridge: Our campus is home to a 108-bed post-acute 24-hour skilled nursing Health Care Center.
We see many individuals who need skilled nursing care after a stroke, joint replacement surgery, a cardiac procedure or a serious illness.
NHC Oak Ridge is located at 300 Laboratory Road Oak Ridge, TN 37830
EOE
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Type: Permanent Location: Oak Ridge, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-01 08:06:06
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Licensed Practical Nurse (LPN) - Join the NHC Team Why NHC? It's Your Next Career Level
Forget just punching the clock.
NHC is all about partnership and empowerment.
We're a true work family where your effort gets noticed and your growth is our priority.
We offer competitive pay and give you the chance for performance-based raises because your skills are worth it.
The Role: LPN with a $5,000 Sign-On Bonus!
This is your chance to be a clinical leader and get a serious incentive to start.
* The Big Money: We're offering a massive $5,000 Sign-On Bonus for Full-Time hires!
* The Schedule: Work smarter with 12-Hour Shifts.
You put in the time, and you get more days off to live your life.
* The Options: We have openings for Full-Time, Part-Time, and PRN (as-needed) roles.
We fit your lifestyle.
* The Payout: Expect Competitive Pay based on your experience.
Your Mission: The LPN Advantage
You'll be the clinical core of our team, flexing your full nursing knowledge to make an impact every day.
* Be the Expert: Use the full nursing process to assess, plan, and implement patient care.
* Own the Workflow: Show off your organizing skills by managing your time and prioritizing patient needs like a pro.
* Grow Constantly: Maintain your clinical skills and level-up your leadership and communication.
Ready to Apply?
You need a current Tennessee LPN License.
Great News for New Grads! We absolutely hire Graduated Nurses (GNs) and GPNs.
Start your professional journey with a team that supports you.
The Benefits Stack (We Invest in You):
* Secure your future with a 401k that includes a generous company match.
* Keep learning with Tuition Reimbursement opportunities.
* Get full protection with Health, Dental, Vision, Disability, and Life Insurance.
* Enjoy paid time off with Earned Time Off (ETO) and Holiday Incentive Pay.
* Plus, we provide competitive pay and uniforms.
Location: You'll be making a difference at the NHC Maury Regional Transitional Care Center in Columbia, TN.
Ready to launch your career where you're valued? Apply now @ nhccare.com/locations/maury-regional/
EOE
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Type: Permanent Location: Columbia, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-01 08:06:06
