-
Join our team to play a pivotal role in mitigating tech, data, and AIML risks and upholding operational excellence, driving innovation in risk management.
As an Data Strategy and Controls Lead in the Global Technology Chief Data and Analytics Office, you will be responsible for identifying, assessing, and mitigating compliance, operational, and data-related risks in line with the firm's standards.
You will provide subject matter expertise and execution oversight across technology, data, and AI governance processes, ensuring controls are designed, implemented, and operating effectively throughout the lifecycle.
By partnering with Product Owners, Business Control Managers, Data Owners, Model Risk, and Regulators, you will contribute to reporting a clear and comprehensive view of technology and data risk posture and its impact on the business.
Your knowledge of risk management, data governance, and control execution enables consistent adoption of firmwide frameworks while addressing line-of-business-specific needs in a complex and evolving environment.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology, data, and AI-related risk, with a focus on root cause analysis, governance execution, and remediation tracking
* Support implementation and ongoing execution of firmwide AI governance frameworks within Global Technology, tracking adherence, identifying gaps, and driving closure through defined controls and escalation paths
* Support the execution and continuous improvement of Global Technology's data risk management strategy, ensuring adherence to JPMC policies/standards and evolving regulatory expectations.
* Develop and maintain robust relationships, serving as a trusted partner to LOB technologists, data owners, assessment teams, and control managers to enable coordinated risk and governance outcomes
* Proactively monitor and evaluate control effectiveness across technology, data, and AI use cases, identifying gaps and recommending enhancements aligned to regulatory expectations and enterprise data strategy
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in Technology, Data, or AI risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
* Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
* CISM, CRISC, CISSP, or similar industry-recognized risk and ris...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:44
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:43
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:43
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:42
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:41
-
Join a team shaping the future of digital payments and drive your professional growth.
Unlock your potential and make a meaningful impact in a fast-paced and innovative environment.
As a Payment Lifecycle Associate I within Payments Operations, you will enhance our payment operations framework by streamlining processes, implementing new technologies, and developing operational functions, while managing payment processing across various products to ensure smooth fund transfers and reconcile purchase and sales options, futures, or securities.
Leveraging your proficiency in automation, cybersecurity, and anti-fraud awareness, you will ensure the security and efficiency of our payment lifecycle.
Your ability to manage stakeholders, influence decisions, and handle conflicts will drive mutually beneficial outcomes, while your strategic planning skills will guide our direction and resource allocation decisions.
Additionally, your proficiency in AI/ML will be utilized to solve complex problems and enhance processes, applying your knowledge in market product and process improvement to optimize our operations.
Job responsibilities
* Review and process payments across various products, ensuring accurate and timely fund transfers, while resolving production or quality issues and escalating delays to management and stakeholders.
* Manage and deliver moderately complex payment lifecycle projects, contributing to client experience, transformation initiatives, and process optimization.
* Lead or contribute to operational initiatives, providing expertise in automation, process re-engineering, risk management, cybersecurity, and anti-fraud opportunities.
* Conduct research and data analysis to resolve non-routine payment lifecycle issues, including cash, trade, merchant, or commercial card transactions, and fraud detection.
* Apply knowledge of systems architecture and automation technologies to identify inefficiencies, improve quality, and enhance customer experience, while defining project requirements and metrics.
* Build effective relationships with stakeholders and teams to drive mutually beneficial outcomes, ensure smooth operations, and participate in fraud prevention and talent development.
Required qualifications, capabilities, and skills
* Demonstrated ability in operations leadership or management within payments, with at least two years of experience, showcasing advanced knowledge of global payment processing operations, products, and systems architecture to effectively support efficiency and change management.
* Demonstrates self-reliance and a proactive approach to problem-solving, with the ability to navigate dynamic environments and shifting workloads across complex products.
* Proficient in data analysis techniques, capable of interpreting and communicating insights to inform decision-making with senior stakeholders.
* Applies a commercial and growth mindset to adapt to fast-paced operation...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:41
-
Join the team that is a key contributor in measuring and optimizing the ecosystem of customer-initiated activities that connects customer signals to banker interactions and business outcomes.
As a Data Scientist Senior Associate, within the Customer Journey and Experimentation Team, you will focus on answering questions such as: what types of customer-initiated activities are driving the most value, how can we measure and optimize the performance of handraisers across channels, and how do we lay the groundwork for customer journey analysis and multi-touch attribution to prioritize our bankers' time effectively.
Job Responsibilities:
* Analyze the performance and value of customer activities to understand what customers are doing and the downstream business impact.
* Develop measurement frameworks and lay the analytical groundwork for customer journey analysis and multi-touch attribution by mapping touchpoints and building pipelines that connect customer signals to banker interactions and outcomes
* Support the development of data-driven strategies to help bankers focus their time on the highest-value customer interactions, analyzing patterns in customer-initiated activity to identify which customer signals are most predictive of meaningful engagement and conversion.
* Apply strong programming skills to extract, integrate, and transform data from diverse sources into cohesive analytical solutions that enable rigorous, data-driven decision-making
* Deliver clear, well-structured analyses, ad-hoc reporting, and presentations that translate technical findings into intuitive business language for senior stakeholders
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree with 3+ years of experience in an analytics, data science, or business intelligence role, with demonstrated ability to work end-to-end from data extraction through insight delivery.
* Strong SQL skills with experience writing complex queries to pull, transform, and summarize large datasets across relational databases (Teradata experience preferred)
* Exposure to measurement and testing methodologies (e.g., A/B testing, incrementality measurement, test/learn frameworks) and familiarity with modern data platforms including Hadoop, AWS, or Snowflake
* Proficiency in Python for data manipulation, analysis, and automation
* High standards for work quality with meticulous attention to detail, ensuring accuracy and rigor across all analytical outputs and deliverables.
* Strong business intuition - demonstrated ability to think beyond raw data and understand the underlying business context, with a focus on practically solving real business problems
* Effective communication skills - ability to relay findings clearly and concisely to senior stakeholders and cross-functional partners from a variety of business functions, translating business requests into analytical strategies
* Experience with data visualizat...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:40
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Roswell, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:39
-
Join a team that powers JPMorgan Chase with insights to create competitive advantages for our business and deliver value for our customers and unifies data and analytics talent across the firm and encompass a variety of disciplines including data science, reporting, quantitative analytics, and data governance.
As a Machine Learning Lead, within the Branch Channel Analytics team, you will lead the development and deployment of machine learning solutions that power the next generation of banker-to-customer outreach moving beyond single-action recommendations toward a multi-action prioritization framework that helps bankers deliver the right message, to the right customer, at the right time.
Job Responsibilities:
* Design, develop, and deploy machine learning models that optimize proactive banker outreach, building and evolving a multi-action prioritization framework that recommends and ranks multiple sets of actions (e.g., product conversations, servicing follow-ups, relationship deepening) for bankers to execute across the branch network.
* Serve as a subject matter expert on a wide range of ML techniques and optimizations, including ranking/recommendation systems and multi-objective optimization approaches.
* Take full ownership of the entire code development lifecycle in Python, from proof of concept and experimentation to delivering production-ready solutions.
* Collaborate with cross-functional teams - including marketing, product, risk, and other Data & Analytics teams - to align model outputs with business goals
* Communicate complex analytical findings and model outputs in intuitive business language to senior stakeholders, translating business requests into analytical strategies.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree with 7+ years of experience in a related discipline, or 5+ years and a Master's or PhD in Computer Science, Machine Learning, Statistics, or a related quantitative field.
* At least 5 years of experience applying data science and ML techniques to solve business problems, with intermediate-to-advanced Python proficiency and 5+ years of SQL experience (Teradata preferred) required.
* 2+ years of measurement and optimization experience, with demonstrated expertise in ranking, recommendation, and/or multi-objective optimization systems and a strong grasp of the full test/learn cycle.
* Solid background in machine learning and deep learning methods, with understanding of frameworks such as PyTorch or TensorFlow.
* A unique combination of technical skills, storytelling ability, and business intuition - with the ability to translate complex analytical concepts into intuitive business language, influence cross-functional partners, and drive projects through to completion with limited supervision.
* High standards for work quality with meticulous attention to detail, ensuring accuracy and rigor across all analytical outputs and deliverables.
...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:39
-
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in CCB, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
You'll lead cross-functional initiatives, working closely with Product, Technology, Design, and Operations teams to deliver outcomes through an agile model.
Strong program/project management experience, technical understanding, and comfort with emerging technologies - including AI - are key.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Lead and govern complex initiatives across the full product life cycle-from discovery through delivery and continuous improvement-ensuring business outcomes, KPIs, and alignment with product vision, strategy, and roadmap are achieved.
* Act as a strategic partner to Product Managers, Area Product Owners, and the Product Quad, building strong relationships across Technology, Operations, Risk/Controls, and co-suppliers.
* Translate strategy into execution by developing clear delivery plans covering scope, milestones, risks, dependencies, and success measures, while managing cross-team dependencies from intake through completion.
* Proactively identify and resolve blockers, drive structured problem-solving, and coordinate with partner teams to remove obstacles that slow delivery.
* Leverage data, analytics, and tools (Jira/Jira Align or similar) to monitor progr...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:38
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Share the value of Chase Private Client with eligible clients.
* Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adheres to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships.
* 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:38
-
Join a dynamic team at the forefront of digital transformation in Connected Commerce Banking Payments, where your passion for driving changes will help shape the future of product delivery.
As an Agility Associate, you'll have the opportunity to influence how teams collaborate, innovate, and achieve their goals in a fast-paced, evolving environment.
If you thrive on empowering others and making a measurable impact, this role offers the perfect platform to elevate your career.
As an Agility Associate in Connected Commerce Banking Payments, you will play a crucial role in supporting teams through the product development lifecycle.
You will work primarily with developers and product analysts, facilitating group discussions and decision-making processes.
Ensure a collaborative and inclusive environment that fosters continuous improvement and adaptability.
Your contribution will be key to drive Team-level ways of working to enable the team to work in a more productive & efficient manner.
Job responsibilities
* Foster a culture of collaboration, innovation, and excellence by guiding development teams in adopting agile practices and ensuring priority work is refined and ready for upcoming sprints.
* Ensure the team always has enough priority work that is refined and ready to work on over the next 2-3 sprints (avoids team building un-defined/under-defined work, leading to rework)
* Track and manage team-level dependencies for the current and upcoming sprints so the team can stay focused on delivery
* Sustain team tools and standards by ensuring data hygiene, proper processes, and controls; prepare end-of-sprint demo materials for review with Product leaders; and measure and enable agility outcomes using CCB-defined metrics to drive continuous improvement.
* Capture and drive team improvement actions each sprint to promote speed, efficiency, and collaboration by streamlining workflows and removing obstacles.
* Enhance team collaboration and development by facilitating retrospectives, planning sessions, and creating plans for learning and delivery practice training.
* Drive and enable key scrum cadences-including Sprint Planning, Daily Stand Up, Backlog Refinement, Sprint Review, and Sprint Retrospective-tailored to team maturity, while also leading preparation, collaboration, and follow-up actions for Product-wide quarterly planning in partnership with the PAL to enhance team practices, efficiency, and alignment.
* Guide and support teams through the product development lifecycle by applying agile principles and practices, providing training and mentorship, and fostering a positive, inclusive environment through group discussions and collaborative activities.
* Ensure team delivery data is maintained at high quality in Jira and that core agility metrics (Backlog Health, Churn, Velocity, Say vs.
Do) are continuously targeted and improved.
* Prioritize tasks, manage resources, and maintain open communic...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:37
-
Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm's robust risk strategy.
As a Tech Risk & Controls Vice President in Cybersecurity and Technology Controls, you will support the end-to-end management, ideation, and strategy delivery of executive content for the firm's most senior governance committees.
You will play a significant role in storyboarding content and transforming ideas and concepts into clear, concise presentations for senior-level audiences, while also ensuring timely delivery through planning, logistics, and tools used to manage a forward calendar of deliverables.
This role operates with broad exposure across Cyber areas, Lines of Business, Corporate Functions, and senior audiences, and is positioned to influence how technology risk is communicated, governed, and actioned.
Job responsibilities
* Executive governance partnership: Serve as a point of contact for Governance and Secretary teams supporting Operating Committee and Board Committees.
* Strategic executive content planning: Assist in strategic planning for executive content and ensure alignment with Cybersecurity & Technology Controls and Global Technology strategic priorities and organizational objectives.
* Board-level narrative development: Partner with senior stakeholders to shape storylines that connect technology risk topics to business impact, decisions required, and outcomes (e.g., risk posture, control effectiveness, remediation progress, and forward-looking themes).
* Storyboard-to-deck transformation: Work with the team's Executive Director in storyboarding content and translating complex ideas into clear, concise presentations for the most senior audiences.
* Governance calendar & delivery management: Maintain a forward-looking calendar of governance forums and potential topics; oversee meeting logistics and material distribution; drive deadlines and stakeholder coordination.
* Risk & control insight: Assess and monitor technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
* Risk advisory & mitigation support: Analyze complex situations, provide advice on risk management strategies, and support implementation of risk mitigation measures.
Required qualifications, capabilities, and skills
* 5-7 years of experience or equivalent expertise in technology, risk management, information security, legal or a related field, with a focus on risk identification, assessment, and mitigation
* Experience with directly managing a team or directly influencing other teams to execute objectives
* Experience in risk identification, assessment, and control evaluation, with a strong understanding of industry standards
* Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and communicate effectively with senior stakeholders
* Proven abili...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:36
-
As a Data Scientist Associate in the Consumer Bank Sales Science team, you will help develop and scale data-driven approaches that connect customer demand, branch capacity, and sales outcomes to inform staffing decisions across our branch network.
You'll work on analytically rich problems-forecasting demand, modeling capacity, and evaluating tradeoffs-to help teams make decisions that improve customer experience and business performance.
You'll partner closely with colleagues across branch operations, workforce management, finance, product, and analytics to translate real-world constraints into solutions that can be put into practice.
You'll communicate insights clearly to both technical and non-technical stakeholders and help build repeatable tools and measurement frameworks.
You'll have opportunities to expand your technical depth and broaden your business impact through mobility across adjacent analytics and data science problem spaces within the firm.
Key responsibilities
* Develop and maintain branch staffing models to optimize banker allocation, leveraging capacity modeling, demand forecasting, and constraint-based optimization techniques.
* Design and evaluate staffing strategies (coverage, schedules, skill mix) and quantify expected impact on sales performance, customer outcomes, and productivity.
* Build scenario-planning tools to support "what-if" decisions on branch footprint, traffic changes, operating hours, and banker role design.
* Establish KPI frameworks and reporting to monitor staffing interventions (e.g., conversion, appointment utilization, wait-time proxies, productivity, customer experience).
* Lead analytical assessments and experiments/pilots to measure the effectiveness of staffing changes and translate results into clear recommendations and actions.
* Partner with data and platform teams to source, curate, and document datasets; create reusable feature sets/pipelines to enable repeatable analytics and model deployment.
* Collaborate with cross-functional stakeholders (branch operations, workforce management, sales leaders, product partners) to align requirements and communicate insights to technical and non-technical
Required qualifications
* 1-3 years of experience (or strong internship/co-op experience) applying data science to business problems.
* Strong programming skills in Python and SQL; ability to write clean, testable code.
* Solid foundation in statistics and predictive modeling (regression/classification, time series basics, model evaluation).
* Experience translating ambiguous problems into analytical approaches and communicating results clearly.
Preferred qualifications
* Experience with optimization (linear/integer programming, heuristics) and/or forecasting (hierarchical or time-series models).
* Familiarity with operational analytics concepts (capacity, queues, service levels, workforce planning).
* Experience with model deployme...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:36
-
Are you customer focused, enjoy building relationships and leading a team? You have found the right team
As a Treasury Sales Group Manager in Commercial & Investment Banking, you will lead and develop Treasury Management Associates and Analyst's aligned to the team.
You will play a key part in delivering an exceptional experience for clients while mitigating risk and appropriately guiding the team.
You will develop partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
You will use your deep understanding of the treasury and leadership skills to develop and execute a strategy localized to market, growth, and product.
Job responsibilities
* Lead, hire, and manage a team of Treasury associate professionals to drive revenue through speed to market, deepening relationships, and excellent client experience
* Lead with direction and coordination building successful relationships internally and externally
* Direct client interaction focused on client experience
* Deliver training from new hire matriculation, ongoing mentoring/coaching and year over year knowledge progression
* Monitor staff performance, provides recognition and feedback
* Build collaborative internal relationships with Segment and Industry Treasury Sales Team, bankers and other internal partners
* Participate in partner meetings and communicates key Treasury Management messages in a timely and accurate manner
* Protect the firm by applying sound risk management protocols and adhering to regulatory requirements
* Develop and implement client, market, people, and business strategies
Required qualifications, capabilities and skills
* 3+ years of treasury sales and industry experience
* 1+ years of demonstrated leadership experience driving new business, building relationships and successfully partnering for a positive experience for all involved
* Deep knowledge of treasury products and solutions
* Highly motivated, independent worker within a team-oriented culture
* Excellent client management skills
* Ability to communicate and present to large groups
* Demonstrated sales coaching abilities including successful sales and marketing skills
Preferred qualifications, capabilities, and skills
* Familiar with Microsoft Word, Excel, and PowerPoint
* Bachelor's degree; advanced degree
* Superior analytical and quantitative skills
* Exceptional verbal and written communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and a...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:35
-
Make an impact by leading a team that supports mortgage finance lending from onboarding through settlement and ongoing servicing.
Join us to optimize end-to-end processes, strengthen controls, and deliver an excellent client experience.
Job summary
As a Trading Services Manager III in the Global Securitized Product team, you manage the operational infrastructure supporting mortgage finance lending facilities for mortgage originators.
You lead a team of deal managers and oversee funding and settlement, collateral management, risk controls, and client servicing to ensure efficient execution and compliance across the lending lifecycle.
You manage a large portfolio of clients and ensure daily service levels are met while driving issue resolution and process improvements.
Job responsibilities
* Manage daily operations supporting mortgage finance lending facilities.
* Oversee deal setup and onboarding, including funding and settlement execution.
* Monitor pledged loan collateral and prepare or review borrowing base calculations to support eligibility and utilization.
* Manage exception reporting and drive timely resolution of routine discrepancies and escalations.
* Ensure accuracy and timeliness of disbursements, settlements, and ongoing servicing activities.
* Review and interpret legal and lending documents tied to facilities and partner with stakeholders to address requirements.
* Partner with front office and other internal teams to mitigate risk, manage exposure, and support client needs.
* Maintain strong client relationships and serve as the primary day-to-day operational interface for customers.
* Monitor productivity, set performance expectations, and deliver coaching to drive team performance improvements.
* Hire, train, and mentor staff, including delivering virtual training to clients on system applications when needed.
* Drive process improvements, workflow automation, system enhancements, and audit readiness, including user acceptance testing support.
Required qualifications, capabilities, and skills
* Bachelor's degree in Finance, Business, or a related field.
* Minimum of 10 years of experience in banking operations or finance.
* Minimum of 5 years of experience in warehouse lending or mortgage finance.
* Minimum of 3 years of people management experience.
* Demonstrated ability to work independently with sound judgment and a strong risk and control mindset.
* Experience reading and interpreting loan documentation and facility-related legal documents.
* Strong client service skills and experience managing senior client relationships.
* Ability to communicate effectively with diverse stakeholders (for example, collateral custodians, technology, relationship teams, and treasury).
* Proven ability to manage high-volume workflows and meet defined service levels.
* Strong organizational skills with the ability to prioritize multiple ...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:34
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Vice President, Product Manager within the Trust & Security Authentication Platforms and Modeling team, you will leverage your expertise in product development and optimization to drive meaningful impact.
Your work will be guided by user research and customer feedback, fueling the creation of innovative products and the continuous improvement of existing solutions.
You will collaborate closely with cross-functional teams, playing a pivotal role in shaping the future of our products and contributing to ongoing organizational success.
Success in this role requires strong collaboration, communication and risk management with other product and technology partners.
Job responsibilities
* Partners with Open Banking and other Product Managers to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Prepare the requirements, epics, and user stories to support technology development
* Prioritize and execute product deliveries using agile methodologies, ensuring the most valuable and impactful features are delivered according to the product roadmap
* Effectively manages timelines and communications to senior management and stakeholders
* Partner with the quads to implement features by facilitating technical and non-technical discussions.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:34
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Westlake, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:33
-
You enjoy shaping the future of product innovation, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Senior Product Associate in Payments Digital & Design on Chase Connect, the primary digital platform for commercial banking at JPMorganChase, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
You are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers and aligns with company goals
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Oversee day-to-day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, as well as prioritize, negotiate, and remove obstacles to achieve business results.
* Manage client and competitor market research, develop product innovation roadmaps, and address fundamental trials of product commoditization to create an advanced set of solutions.
* Lead all aspects of program life cycle management including market demands, technology trends, and the competitive field.
* Partner with broad range of stakeholders across Structuring, Sales, QR, UX, Marketing, Legal and Technology to deliver business results through strategic capability builds;
* Analyze industry trends and the competitor landscape to deliver better products.
* Demonstrates a hands-on approach, willing to dive into details and collaborate closely with cross-functional teams
* Navigates and thrives in ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideat...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:33
-
J.P.
Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions.
The team conducts User Acceptance Testing for applications used by Asset & Wealth Management Operations globally.
As a Testing Automation Associate in the team, you will be guiding Automation Testers on Frameworks, Automation Standards.
The position will entail developing automated QA practices for applications across Asset & Wealth Management Operations.
The role is based in Columbus, US that has global ownership for delivering innovative automation solutions in response to increasing business demand and the ever-changing tech environment.
Job Responsibilities:
* Negotiating the ongoing purpose and deliverables of the test effort
* Guide Automation Testers on Frameworks, Automation Standards
* Collaborate closely with technology in BDD implementation.
Continuous Integration model development and build tools : IntelliJ/Eclipse, Jenkins/Jules, Maven, BitBucket/Git
* Automate Test Design through testing tools.
Test data management using SQLs
* Manage Stakeholder and Automation feasibility study.
* Derive ROI, reporting on automation execution.
* Review code and provide timely feedback
Required Qualifications, Skills and Capabilities:
* Expertise in Selenium, Cucumber, Java.
Relevant experience in test automation.
* Expertise in BDD / TDD - Behaviour Driven Development/ Test Driven Development.
* Understanding of applications with Web services based implementation - REST and SOAP based.
* Hands on experience in maintaining Keyword, Data and Hybrid frameworks.
* Knowledge on Agile practices.
* Cloud Services/Technologies - AWS/Azure/Google services/Kubernetes/ ZooKeeper/ Docker.
Preferred qualifications, capabilities and skills:
* 10+ years of Experience in Automation and Manual testing
* Knowledge on one or more automation tools
* Knowledge on SDLC and Agile
* Good project management and Stakeholder management
* Excellent negotiation skills & Decision making ability
* Strong problem solving and good analytical skills
* Ability to multi-task and test different applications relating to a release
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, aw...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:32
-
Join an agile team that designs and delivers front office software solutions for loan trading, risk management and profit and loss
As a Lead Software Engineer at JPMorganChase within the Credit Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way..
You will design, develop, and troubleshoot multiple components across complex systems while partnering closely with traders and control functions to deliver reliable, low-latency workflows.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Develop and integrate trading workflows and loan reference data for the Secondary Loan Trading desk.
* Build scalable, front-office-facing services that streamline trading workflow management and enhance desk productivity.
* Design, implement, and troubleshoot components end to end, accounting for upstream and downstream dependencies and technical implications.
* Translate evolving business demands into clear technical requirements and pragmatic solutions under time constraints, apply structured troubleshooting to isolate root causes and resolve issues across services and data flows.
* Adhere to secure coding practices and engineering methodologies to deliver stable, maintainable systems throughout the SDLC.
* Good individual contributor, ability to work independently with minimal supervision
Required Qualifications, Capabilities, and Skills
* Formal training or certification in software engineering concepts and 5+ years of applied experience.
* Hands-on experience with system design, application development, testing, and operational stability with strong proficiency in Python.
* Experience developing, debugging, and maintaining code in large corporate environments; strong SQL and database querying skills.
* Advanced understanding of agile practices including CI/CD, application resiliency, and security.
* Demonstrated experience across the full Software Development Life Cycle.
* Degree in Computer Science, Computer Engineering, Mathematics, or a related technical field (or equivalent practical experience.
*
Preferred Qualifications, Capabilities, and Skills
* Familiarity with mod...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:31
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:31
-
Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As an Agility Lead in Consumer & Community Banking, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams.
Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance.
As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function.
Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.
Job responsibilities
* Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
* Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
* Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
* Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline
* Work with the Area Product Owner/Product Manager/Tech Partner to align teams with product vision, sprint activities, reporting metrics and other necessary information
* Foster a culture of innovation and continuous improvement across the organization
* Lead teams on outcome-based planning and prioritization with frequent delivery to improve the objectives
* Serve as a partner, facilitator, and trainer on operational excellence and demonstrate how they are utilized to improve outcomes
* Utilize the metrics effectively to develop and communicate product strengths and areas of improvement
* Collaborate with the Product Portfolio Operations to drive change and consistency across the portfolio and beyond
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
* Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
* Display advanced knowledge of agile delivery and multiple agile approaches, includ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:30
-
About J.P.
Morgan Asset & Wealth Management
J.P.
Morgan Asset & Wealth Management (AWM), with client assets of $2.4 trillion, is a global leader in investment and wealth management.
Serving institutions, high-net-worth individuals, and retail investors in every major market around the world, we offer investment management across all major asset classes-including equities, fixed income, alternatives, multi-asset, and money market funds.
We also provide individual investors with retirement solutions, brokerage, and banking services, including trusts and estates, loans, mortgages, and deposits.
Role Overview
We are seeking a client-focused professional with excellent communication skills to support beneficiary distributions for deceased clients' retail brokerage and retirement accounts.
The ideal candidate is a self-starter who exercises sound judgment, applies critical thinking, and is comfortable engaging with investment representatives and a wide range of stakeholders.
Job Responsibilities
* Partner closely with personal representatives, legal entities, beneficiaries, and licensed representatives to facilitate beneficiary distributions for retail brokerage and retirement accounts.
* Review and validate client documentation to ensure compliance with firm requirements, including death certificates, court appointments, small estate affidavits, trust documents, affidavits of domicile and debt, tax waivers, and payment distribution forms.
* Request account liquidations as needed to fulfill distribution instructions.
* Calculate payments based on beneficiary designations and entitlements; execute distribution payments on behalf of beneficiaries.
* Perform reporting and data analysis to track cases, resolve issues, and identify process improvements.
* Adhere to documented workflows, controls, and procedures while maintaining a high standard of accuracy and confidentiality.
Required Qualifications, Capabilities, and Skills
* Demonstrate experience reviewing client documentation, following structured workflows, and adhering to procedures.
* Exhibit strong organizational and time-management skills with the ability to prioritize in a fast-paced environment.
* Communicate effectively with excellent verbal and written communication skills; confidently engage with stakeholders at all levels.
* Analyze and solve problems as an effective analytical thinker with strong attention to detail.
* Operate independently with minimal supervision while exercising discretion in handling confidential information.
* Utilize advanced Microsoft Office skills (e.g., Excel, Word, PowerPoint).
* Display a client-first mindset with the ability to build trust-based relationships.
Preferred Qualifications, Capabilities, and Skills
* Possess 3+ years of experience in the securities industry and back-office functions.
* Apply prior legal or estate processing experience.
* Partner collaboratively w...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:30
-
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As a Lead Solutions Analyst in Commercial and Investment Bank, you will play a central role in driving the success of our technical program delivery.
Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers.
Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions.
You will make data-informed decisions and provide strategic insights to support key business initiatives.
As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.
Job responsibilities
* Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
* Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
* Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
* Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
* Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering and application development and 5+ years applied experience
* Experience as IT Infrastructure Project Manager and financial analysis
* Solid analytical mindset with ability to execute thorough financial analysis.
* Support the periodic IT Infra Planning exercise by capturing, pricing, and scheduling new investment, capacity growth, tech refresh, Data Center exit, app retirements.
* Demonstrate advanced proficiency in Excel to streamline data analysis, create dynamic financial models, and provide actionable insights for effective decision-making.
* Good understanding of technology infrastructure (distributed and cloud), and cost management.
* Ability to quick grasp the working of various planning tools available in the organization (corona, ihub, iplan etc.)
* Liaise with AD teams, CBTs, Solution Architects, PMs, DBAs, SAs, Finance, Estate Managers etc.
to ensure successful project deliveries.
* Organize data into accessible reports, perform various types of analysis ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-22 08:40:29