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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: North Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-06-19 08:13:02
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Groton, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-19 08:13:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory req...
....Read more...
Type: Permanent Location: Plain City, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:56
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The Journeys & Integration team is dedicated to creating personalized end-to-end customer journeys for Consumer Bank, that deliver customers the right message, at the right time, in the right place.
We are seeking a strategic martech professional to lead the business and product strategy, audience architecture and delivery of personalized customer experiences.
In this role, you will serve as the critical liaison between business stakeholders and technical engineering teams to translate business vision into automated, data-driven customer experiences.
As the Personalization Experience Lead on the Journeys & Integration team, you will lead the "build-in" strategy and execution into personalization technology platforms, and own the strategic roadmap and execution framework for scaling personalized customer journeys across our omni-channel ecosystem.
Operating at the intersection of customer experience strategy, data engineering and product management, you will act as the translator who converts high-level business goals into precise audience builds and technical deployment.
Your work will directly refine how we engage customers, moving from static campaigns to dynamic, real-time interactions that drive measurable business value.
Job responsibilities
* Lead end-to-end personalization strategy and delivery of personalized, omni-channel Consumer Bank experiences
* Act as primary strategic liaison and translator between marketing/product, architecture and tech execution/engineering teams
* Translate complex business and marketing strategies into clear, actionable technical requirements and audience build specifications
* Define and oversee framework for audience segmentation, data orchestration and real-time decisioning rules
* Maximize capabilities of our existing technology stack and identify future state requirements
* Establish governance models and operational workflows that streamline journey delivery and speed to market
* Collaborate with data science and analytics teams to embed modeling into delivery framework
* Monitor ecosystem performance, establishing key performance metrics that tie personalization efforts to business OKRs
* Manage and prioritize a complex backlog of personalization use cases, balancing immediate business value with long-term scalability
* Drive change management and education across marketing and product teams to champion a data-driven, customer-centric experimentation culture in this space
* Monitor emerging marketing and industry trends, track competitor strategies and performance, and translate insights into opportunities to differentiate and improve the customer experience
Required qualifications, capabilities and skills
* Ability to speak both technical language with engineers and business language with non-technical stakeholders
* Functional understanding of SQL
* Martech expertise with strong strategy experience and deep technical literacy ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:50
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Description:
The Client Skills Training Team is dedicated to designing, developing, and delivering consistent skills and knowledge-based global training programs for teams and individuals across Asset Management.
As part of the broader Global Product Strategy, Development & Client Skills Training organization, this role offers deep insight and connection to the entire Asset Management business, including opportunities to interact with senior stakeholders.
In addition to client skills, this role will also focus on training employees on our proprietary technology platforms, ensuring our teams are equipped to leverage cutting-edge tools in their daily work.
Job Summary:
As the Asset Management Client Skills Training and Technology Training Associate, you will be responsible for developing, designing, and delivering a suite of training programs-including those focused on our proprietary technology platforms.
You will contribute to the prioritization and execution of strategic business initiatives, and play a key role in upskilling professionals to best serve our clients and maximize the value of our technology solutions.
The team covers nearly all areas of Asset Management, with a focus on Client Advisors, Investment Specialists, Client Service teams, and technology adoption.
Job Responsibilities:
* Manage project plans and timelines, coordinate logistics, and measure the success of training initiatives to drive the implementation of our Asset Management Training Strategy.
* Design and deliver training programs on proprietary technology platforms, ensuring employees are confident and proficient in using these tools.
* Support strategic initiatives and key priorities by providing insights for continuous improvement.
* Build strong partnerships with key stakeholders to drive our training strategy.
* Participate in collaborative initiatives with regional and global team members and managers, seeking ways to continually simplify, improve, and add value to existing business practices.
* Communicate effectively with key business partners regionally and globally to understand initiatives and drive next steps, always aiming to build scalable, consistent processes.
* Collaborate with business stakeholders and subject matter experts to design engaging training content, assessments, and workshops, ensuring content builds on foundational programs and bridges to advanced learning.
* Coordinate agendas, presentations, and follow-ups for internal forums (e.g., management meetings).
Required Qualifications, Capabilities, and Skills:
* Passion for innovation, productivity, process improvement, and helping others grow.
* Strong project management skills with attention to detail and the ability to execute multiple projects simultaneously.
* Ability to synthesize information and formulate clear, compelling presentations for Senior Management.
* Strong work ethic; self-starter with a creative, can-do attit...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:48
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Brookline, US-MA
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory req...
....Read more...
Type: Permanent Location: Akron, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:47
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You'll join our central Control Management team and play a pivotal role in strengthening the control environment.
You'll lead delivery of key control initiatives and modernize risk and control execution through smarter workflows and automation."
As a Control Manager Program - Vice President in the Chief Administrative Office (CAO), you will play a crucial role in ensuring a robust and consistent control environment throughout the organization.
You will assist the Central Control Management team in overseeing and reporting on compliance and operational risk landscapes.
Your responsibilities will include collaborating with diverse teams to identify and address compliance and operational risks, fostering a proactive risk and control culture, and offering leadership and innovative solutions for executing the risk and control self-assessment and to adhere to regulatory and internal policies, standards and procedures
JOB RESPONSIBILITIES
* Lead end-to-end delivery for the Compliance and Operational Risk Evaluation (CORE) program, including planning, coordination, and timely completion of required artifacts, outcomes, and communications
* Maintain an integrated delivery plan (milestones, dependencies, decisions, risks/issues) and run governance routines to drive transparent reporting and escalation
* Perform and support process mapping, risk and control identification, control design assessment, documentation, and evidence expectations aligned to program standards
* Monitor control performance and evaluation results to identify emerging risks and potential control weaknesses; reflect implications in plans and stakeholder updates
* Coordinate identification of control breaks and drive closure through root-cause analysis, remediation planning, ownership alignment, action tracking, and completion reporting
* Partner with the Testing Center of Excellence (TCoE) to align scope, timing, and evidence readiness for business-as-usual and substantive testing activities
* Identify and prioritize opportunities to automate control execution (control inventory maintenance, evidence capture, workflow tracking, exception triage, and reporting)
* Track significant process, system, risk, and organizational changes and update requirements, documentation, and delivery plans accordingly
* Support readiness and implementation for enabling process/tool changes, including user testing support and defect triage through cutover
* Review and validate due diligence for Donations and Sponsorships (D&S) payment requests against firm standards; hold requests until verification is complete; perform quarterly reviews and reconciliations; escalate exceptions and drive timely resolution and documentation completeness
* Administer the Office of Document Governance (ODG) inventory of policies, standards, and procedures; ensure accuracy, completeness, and timely updates/attestations
REQUIRED QUALIFICATIONS, CAPABILITIES AND SKILLS...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:46
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Join our dynamic team as a Client Service Delivery Associate II and become a vital part of our mission to elevate client experiences.
As a Client Service Delivery Associate II within JPMorganChase, you will play a pivotal role in enhancing our client relationships by providing exceptional customer service and operational support.
Your broad knowledge of banking principles and practices will be instrumental in addressing client inquiries, processing transactions, and troubleshooting complex issues.
Your proficiency in strategic planning and change management will enable you to identify opportunities for improvement and drive initiatives that enhance service delivery.
Your role will also involve liaising with various departments, ensuring compliance with technical standards and policies, and making decisions that have a direct impact on our departmental outcomes.
Your ability to influence and manage internal stakeholders will be key in achieving our shared goals.
Job responsibilities
* Deliver comprehensive client service by troubleshooting issues and protecting against financial and reputational damage.
* Facilitate change management processes, ensuring strategic communications and mitigating stakeholder impact.
* Advise clients using market product knowledge while maintaining awareness of industry practices.
* Optimize service delivery by implementing process automation initiatives and building strong client relationships.
* Monitor and resolve trade discrepancies, conducting root cause analysis and managing fails effectively.
Required qualifications, capabilities, and skills
* Demonstrated proficiency in detecting and preventing fraudulent transactions to protect clients and the institution.
* Ability to liaise with various departments to ensure compliance with technical standards and organizational policies.
* Skilled in influencing and managing internal stakeholders to drive mutually beneficial outcomes and develop collaborative relationships.
* Expertise in facilitating change management and strategic communication with strong negotiation and communication skills.
* Proficiency in digital literacy and the implementation of emerging technologies.
* Strong analytical, technical, and problem-solving skills with keen attention to detail.
Preferred qualifications, capabilities and skills
* Capability to analyze processes and recommend improvements for quality and efficiency.
* Skilled in driving continuous improvement initiatives to enhance client experiences.
* Experience in client-facing roles across multiple business areas and functions.
* Strong analytical, problem-solving, and decision-making skills for effective independent work.
* Knowledge of the securities industry and back-office operations, with the ability to proactively identify areas for improvement.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:45
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Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.
As a Client Service Delivery Associate I within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support to our clients.
Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs.
You will leverage your broad knowledge of banking principles and practices to make informed decisions that impact our team and departmental goals.
Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.
This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.
Job responsibilities
* Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.
* Protect both the client and the institution from potential financial and reputational damage.
* Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.
* Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.
* Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
Required qualifications, capabilities, and skills
* Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships.
* Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact.
* Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.
Preferred qualifications, capabilities, and skills
* Ability to analyze a process and recommend ways to improve quality, control, and efficiency.
* Drive continuous improvement initiatives for high-quality client experiences.
* Experience in client-facing roles working across multiple business areas and/or functions to deliver results.
* Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:42
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Join a team where your financial insights directly support business performance and decision-making.
You will partner with senior leaders to deliver meaningful analysis, support strategic planning, and drive operational efficiency.
This role offers the opportunity to influence outcomes in a dynamic, fast-paced environment.
As a Finance Manager Vice President - Expense Management & Analysis in the Consumer and Community Banking Operations team, you provide financial and analytical support to senior leadership.
You lead forecasting, planning, and performance management activities while delivering insights across key metrics such as expenses, volumes, and unit costs.
You coordinate budgeting cycles, manage reporting, and provide decision support through analysis and executive-ready materials.
Your work helps guide strategic decisions, improve efficiency, and enhance business performance.
Job Responsibilities
* Serve as a trusted finance advisor to senior leaders, providing guidance on expense management and decision support
* Lead the monthly forecast cycle and support annual budgeting and mid-year planning processes
* Analyze financial performance, including variances, trends, risks, and opportunities versus plan
* Develop executive-level reporting across monthly, quarterly, and annual cycles
* Translate financial results into clear insights, implications, and recommended actions
* Provide financial analysis and decision support for strategic initiatives
* Partner with stakeholders across finance, technology, and operations to align priorities and drive execution
* Support management of headcount and initiatives impacting customer servicing functions
* Identify risks and opportunities and recommend actions to improve expense outcomes
* Challenge assumptions and apply sound business judgment to resolve financial issues
* Support development and mentoring of team members to maintain high performance standards
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in accounting, finance, business analytics, or a related field
* 7 years of experience in banking or financial services
* Strong analytical skills with the ability to work with large datasets and deliver actionable insights
* Experience in financial planning, forecasting, budgeting, and reporting
* High attention to detail and structured problem-solving approach
* Strong communication and organizational skills in a fast-paced environment
* Advanced proficiency in Excel and PowerPoint
* Ability to manage multiple priorities and shifting deadlines
* Proven stakeholder management and ability to influence across levels
* Strong executive storytelling skills with experience presenting to senior audiences
Preferred Qualifications, Capabilities, and Skills
* Experience with financial systems and reporting tools
* Familiarity with data visualization tools such as T...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:40
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We're seeking an experienced and highly skilled engineering leader to drive the architecture, delivery, and operational excellence of platforms that power JPMorgan's Alternative Investments business.
As a Senior Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management line of business, you will set technical direction, lead teams, and partner closely with product, architecture, controls, and business stakeholders to deliver secure, scalable, and resilient systems for a portfolio that spans over $170bn in assets and 300+ fund investments across private equity, growth equity & venture capital, private credit, private real estate, and private infrastructure.
Job responsibilities
* Lead and actively contribute to the design, development, and deployment of high-quality applications aligned to the Alternatives business.
* Build event-driven Java, Spring Boot microservices; contribute directly to the codebase.
* Architect and operate scalable systems leveraging Kafka, k8s, MSK and AWS services.
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
* Drive program collaboration across cross-functional teams.
* Lead and participate in code reviews; enforce high maintainability through TDD/BDD practices.
* Validate service scalability and resilience using mock testing frameworks and performance testing strategies.
* Mentor and develop junior engineers, fostering a collaborative, growth-oriented culture.
* Add to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience.
* Proven experience leading technologists to manage and solve complex technical items within your domain of expertise
* Demonstrated experience leading effective use of enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
* Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experienc...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:39
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Westerly, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:34
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Now is your opportunity to take charge as a leader of highly skilled infrastructure teams at one of the world's largest and most influential companies.
As a Manager of Infrastructure Engineering at JPMorganChase within the Corporate Sector - Enterprise Technology, you supervise team members while applying depth of knowledge within your specialization.
Exercise independent judgement within defined parameters to solve problems and meet broad objectives.
Job responsibilities
* Own the network governance operating model and roadmap, including intake, prioritization, dependency management, delivery cadences, and stakeholder alignment to drive measurable risk burn-down across the network estate.
* Establish and run governance forums and processes (including FARM and VCR) with clear decision rights, escalation paths, documentation standards, and follow-through mechanisms that convert decisions into executed remediation.
* Lead vendor code review and release governance for network changes, implementing pre-production quality gates for vendor deliverables (code/configuration/automation/change packages) to ensure standardization, control alignment, operational readiness, and auditability prior to production adoption.
* Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and traceability from risk identification through verified remediation.
* Define controls, evidence, and reporting standards that improve audit readiness, including consistent evidence quality, risk-to-remediation traceability, support for control testing and exams, and accurate, executive-ready metrics and narratives.
* Ensure governance improves operational stability by reducing unplanned work and repeat issues, strengthening change quality, and reinforcing consistent delivery practices without becoming a day-to-day operations ownership role.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Experience leading infrastructure and/or network governance, risk remediation, or large-scale network programs in a regulated environment.
* Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or system performance assessments
* Proficient automation knowledge
* Working knowledge of enterprise networking concepts sufficient to govern standards, lifecycle/patching expectations, capacity planning, change controls, and remediation sequencing across multiple teams.
* Demonstrated ability to run cross-functional governance with measurable outcomes, including KPIs, delivery reporting, dependency management, and executive communication.
* Demonstrated ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:32
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About Us
At Gresham Smith, we call it Genuine Ingenuity.
Our culture is the cornerstone of who we are, and our people are at the heart of everything we do.
United by our Core Purpose-to plan, design, and consult to create healthy and thriving communities-we deliver innovative solutions for life's essential infrastructure and institutions.
What sets us apart is our dedication to care for our people, our clients, and the places we call home.
We are more than a team of professionals-we're a community built on commitment, integrity, respect, and teamwork.
Why Gresham Smith?
When you join Gresham Smith, you're joining a place where you can connect and thrive.
Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.
About You
We're looking for someone who has:
* High school diploma (or GED) is required; prefer, but not required, Bachelor's degree / Associate's degree
in Business Administration or equivalent field.
* Good communication skills; oral and written
* Consistent professional dress and manner
* Self-motivated and able to work independently
* Able to contribute positively as part of a team, helping staff as requested
* Able to lift up to 20 lbs.
* 8-12 years' experience supporting an Architectural/Engineering/Design firm, is preferred.
* Familiarity with Deltek Vantagepoint, Adobe Pro, and Newforma software preferred.
* Strong Microsoft Office Suite skills including Outlook, Word, Excel, PowerPoint, and Teams
As an Administrative Assistant, you will:
* Manage administrative tasks including processing expense reports and invoices, handling phone calls, mail, faxes, copying, and ordering office supplies.
Oversee purchase orders, check requests, certifications, sponsorships, and annual renewals.
* Prepare, format, and proofread complex documents such as letters, memos, reports, proposals, and technical materials following company standards.
* Maintain project tracking documents including insurance certificates, contracts, and other project-related deliverables.
* Coordinate office equipment maintenance and facility repairs, as needed.
* Schedule and organize appointments, travel, training sessions, and site visits.
* Support, as needed, for vendor and internal lunch and learn training.
May include ordering food, meeting and conference room invites, and set up/clean up.
* Support project teams with contract and deliverable preparation, editing, and proofreading of various technical and administrative documents.
* Proactively plan, support, and host internal and external events and meetings to support the People and Culture pillar of our strategic plan.
Set up, clean up, ordering food may be required; research and identify community events, conferences, and volunteer/philanthropy and team-building activities for your location.
Event support of various siz...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:32
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Corporate Sector - Enterprise Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Own the US perimeter, proxy, and SSE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams.
* Define and operationalize standards, reference architectures, and reusable engineering patterns for perimeter and egress controls, including forward proxy and secure web gateway patterns, access brokering and identity-aware access concepts where applicable, enterprise egress enforcement, segmentation and policy patterns, and design considerations such as TLS inspection and traffic steering, expressed at a pattern and control-integration level.
* Provide engineering leadership across edge and connectivity adjacencies that materially impact perimeter posture and service delivery, including Cisco and Arista edge environments, colocation and interconnect ecosystems (including Equinix Fabric), and c...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:31
-
About Us
At Gresham Smith, we call it Genuine Ingenuity.
Our culture is the cornerstone of who we are, and our people are at the heart of everything we do.
United by our Core Purpose-to plan, design, and consult to create healthy and thriving communities-we deliver innovative solutions for life's essential infrastructure and institutions.
What sets us apart is our dedication to care for our people, our clients, and the places we call home.
We are more than a team of professionals-we're a community built on commitment, integrity, respect, and teamwork.
Why Gresham Smith?
When you join Gresham Smith, you're joining a place where you can connect and thrive.
Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.
About You
We're looking for someone who has:
* Demonstrated ability to prepare high-quality design deliverables.
* Strong technical background and experience in design and/or construction project management.
* Proven experience in developing project plans, anticipating and addressing project issues, leading meetings with clients, and directing the completion of technical reports and designs.
Desired Qualifications:
* B.S.
in Mechanical Engineering, Electrical Engineering, Plumbing Engineering, Structural Engineering or comparable degree, such as Construction Management, with relevant experience is required.
* Professional (P.E.) licensure is preferred but not required.
* 10-15 years of industry experience.
Most importantly, you bring genuine curiosity, creativity, and a collaborative spirit-someone who wants to do great work with great people.
About the Role
We are seeking a Project Manager with experience leading Building Engineering projects.
As a Project Manager, you will:
* Hold responsibility for all aspects of project management including supporting pursuits and attending interviews for pursuits, client management, project scope development, project planning including project schedule, organizing, change management, inter-discipline coordination, production coordination, team leadership, financial management, project quality control and delivery.
* Maintain healthy client relationships and possess solid operational insight for driving projects and executing deliverables.
* Understand project goals and clearly communicate them to project teams to ensure client expectations are consistently achieved.
* Independently lead detailed planning studies, concept, schematic, and detailed designs, plans development, , and technical specifications for pump stations, storage facilities, water/wastewater treatment facilities, and water and wastewater conveyance systems.
* Technical responsibilities may include performing basis-of-design analyses, asset condition analyses, design calculations, detailed design and permitting.
* Lead and support design projects, providing project plan...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:26
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Step into the role of Trade Lifecycle Associate I at JPMorganChase, where you'll be a vital part of managing the pre- and post-trading life cycle.
Your expertise in settlement and fail control will be essential in ensuring seamless trade processing and operational excellence.
As a Trade Lifecycle Associate I within JPMorganChase, you will play a pivotal role in managing the operations of the pre- and post-trading life cycle across all asset classes.
Your expertise in cash movements, funding, and coordination with other business lines will ensure seamless trade processing on our platforms.
You will leverage your broad knowledge of trade lifecycle principles and practices to propose and implement improvements to our current working methods.
Your role will involve diverse activities requiring analysis and judgement within defined boundaries, and you will often be responsible for guiding the work of others.
Your proficiency in listening and questioning, internal stakeholder management, presentation skills, process improvement, and automation will be key to your success in this role.
You will also have the opportunity to develop your data and tech literacy skills while working with us.
Job responsibilities
* Prepare and manage funding for managed demand deposit accounts (DDA's), ensuring proper allocation of wires to client/funding accounts within the appropriate threshold.
* Participate in the reconciliation of ledgers through detailed investigation using various systems and tools, contributing to the accuracy and integrity of financial data.
* Collaborate with other lines of business to facilitate proper funding, establishing productive working relationships to drive mutually beneficial outcomes.
* Contribute to the review and improvement of end-to-end trade lifecycle processes, applying knowledge of process improvement methodologies to optimize operations.
* Support strategic projects in partnership with Product, Tech, and Change partners, applying change management skills to ensure seamless adoption of new processes and technologies.
* Understand Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution.
* Ensure all day-to-day queries dealt with within required SLAs and escalate issues to the team leader.
* Perform root cause analysis for their respective clients to increase Straight Through Processing (STP) and reduce client inquiries.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in managing cash movements and preparing funding for managed demand deposit accounts (DDA's).
* Demonstrated proficiency in using various systems and tools for financial data reconciliation and ledger management.
* Advanced skills in process improvement methodologies, with a track record of optimizing operations in a financial services environment.
* Experience in managing strategic projects in par...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:24
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Join the team that manages product reference data across Wholesale Payments and partners with business platforms to integrate and use it across onboarding and service workflows.
As a Senior Product Delivery Associate within the Client Onboarding and Service team, you will co-own the delivery of product capabilities in a stable and scalable way while navigating complex data and process challenges.
.
You will manage several data populations and ensuring their alignment, enabling consistent and reliable product delivery.
You will handle multiple priorities and be accountable for successful completion, while supporting governance driven change initiatives and resolving product delivery challenges, including those related to Product Catalog content releases.
You will also document operating procedures and processes in accordance with governance guidelines, contributing to a controlled and compliant environment.
Job responsibilities
* Collaborate with the Product Delivery Manager to execute key delivery tasks, improve operational efficiencies, and drive structured Product Governance and release execution processes
* Support the execution of change management activities across functional partners, ensuring adherence to governance standards, risk and controls, and regulatory requirements across Product Setup and release cycles
* Identify and escalate blockers and dependencies to the Product Delivery Manager, supporting effective prioritization, resource alignment, and release timelines
* Partner closely with client service, implementation teams, and key stakeholders to understand business needs, identify trends, and inform improvements to product processes and execution frameworks
* Develop subject matter expertise across core applications and Product Catalog processes to proactively identify risks, control gaps, and opportunities for operational improvement
* Manage user stories, acceptance criteria, and various governance artifacts that support change intake, prioritization, and final approvals, ensuring transparency and traceability across Product Catalog release and change management processes
Required qualifications, capabilities, and skills
* 3+ years of experience in product management, operations, or a relevant domain area, with demonstrated ability to support governance, change management, and product delivery processes
* Strong working knowledge of product platform operations, data governance, and controlled release environments (e.g., Quality Assurance (QA), User Acceptance Testing (UAT), & Production (PROD)
* Ability to manage and track work through tools such as JIRA, including user stories, intake processes, and prioritization
* Hands-on experience utilizing Alteryx and SharePoint to support data analysis, reporting, controls tracking, and workflow management
* Self-starter able to operate in a fast-paced, highly collaborative, and cross-functional environment while maintaining st...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:22
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: New Braunfels, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:19
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Help shape how customers safely use AI-powered agents to act on their behalf.
In this role, you will build the product strategy and platform direction for trusted, auditable agent identity and delegated authorization across digital channels.
Job summary
As a executive director product agentic identity in Trust and security, you define the framework for recognizing, identifying, and permissioning agents that act on behalf of customers across end-to-end journeys.
You align standards, controls, and operating model decisions across stakeholders and partner closely with technology teams to deliver core platform capabilities.
You drive measurable outcomes that improve security, traceability, and customer experience while enabling new digital experiences at scale.
Job responsibilities
* Define the product vision and enterprise framework for agent identity, authentication, and authorization, including policy, experience principles, and control requirements.
* Set the strategy for delegated authorization that scales across use cases and channels, including both firm-managed and third-party agent ecosystems.
* Own a multi-year roadmap that balances near-term delivery with longer-term interoperability and ecosystem readiness (for example, verifiable credentials).
* Define how delegation records are represented and governed, including consent, scope, assurance level, revocation, and audit artifacts.
* Create and maintain a permissions taxonomy and tiering model to enforce least-privilege access for agent actions.
* Partner with legal, compliance, and risk stakeholders to ensure customer consent and data access controls meet regulatory and internal policy expectations.
* Partner with engineering to build and extend authorization infrastructure, including tokens and enforcement tied to customer identity, agent identity, scopes, delegation identifiers, and assurance levels.
* Define requirements for step-up authentication and human-in-the-loop patterns for higher-risk actions initiated by agents.
* Drive requirements for agent registration and governance capabilities, including identity metadata, keys, and platform attributes aligned to a scalable trust model.
* Partner with fraud and analytics teams to define agent-specific monitoring and behavioral analytics needs, ensuring the platform provides telemetry and auditability for investigations and control testing.
* Establish governance and operating rhythms, including decision forums, intake, prioritization, and dependency management across identity and channel roadmaps.
Required qualifications, capabilities, and skills
* Extensive product leadership experience owning strategy, roadmap, and outcomes across multiple teams and dependencies.
* Strong understanding of identity and access management patterns, including delegated authorization, assurance levels, and step-up authentication.
* Working knowledge of modern authorization standards s...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:17
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Help bring new ideas to life-safely.
In this role, you'll sit at the intersection of innovation and risk management, partnering with business leaders as they launch and evolve products, services, and strategic initiatives.
You'll guide stakeholders through the New Product Assessment process so new offerings can move forward efficiently, with strong risk assessment, clear governance, and audit-ready documentation.
If you're forward-thinking, adaptable, and energized by solving ambiguous problems with smart structure, you'll thrive here.
As an Associate Program Manager within the controls team, you'll gain visibility to senior stakeholders, build a broad internal network, and help modernize how we run reviews-making the process easier for partners while strengthening the firm's control environment.
Job Responsibilities
* Own end-to-end execution of the New Product Assessment lifecycle, including product lifecycle reviews, ensuring alignment to firmwide standard and procedures.
* Drive governance and control discipline by ensuring activities meet regulatory expectations, internal control standards, and documentation requirements.
* Partner directly with business sponsors and key stakeholders to plan reviews, clarify requirements, and keep initiatives moving.
* Facilitate working sessions to complete risk assessments-identifying key risks, confirming controls/mitigations, and documenting outcomes clearly.
* Coordinate across functions and lines of business to deliver high-quality reviews on time, even with competing priorities and shifting timelines.
* Provide a "trusted advisor" experience for internal clients by simplifying complex requirements, removing friction, and communicating clearly.
* Challenge and improve the process by identifying recurring pain points, recommending enhancements, and helping update procedures and training materials.
* Perform quality checks on completed assessments to ensure completeness, consistency, and compliance with standards.
* Support committee operations (agendas, minutes, attendance, escalations, and reporting) to ensure governance forums run smoothly and meet escalation protocols.
* Maintain audit-ready records and contribute to trainings that improve stakeholder readiness and program outcomes.
Required Qualifications, Capabilities, and Skills
* Minimum 4 years of experience in control functions, risk/program management, change management, control evaluation, or process engineering within financial services (or similarly regulated environments).
* Ability to manage complex, multi-stakeholder initiatives across multiple teams and priorities.
* Strong judgment and analytical skills-comfortable turning inputs into clear risks, decisions, and next steps.
* Excellent communication skills (written and verbal), including the ability to facilitate meetings and influence without authority.
* A proactive, adaptable working style-comfortable w...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:15
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We are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker in a JPMorgan Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job responsibilities
* Create a welcoming environment by delivering attentive and engaging service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations with everyday transactions as well as new account openings to help the team when needed complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Required qualifications, capabilities, and skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Customer service experience.
* High school diploma or GED equivalent.
Preferred qualifications, capabilities, and skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Chase is a leading f...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-06-19 08:12:12
