-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:46
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:45
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:44
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:44
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:43
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:42
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:42
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:41
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:41
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:40
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:39
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:39
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:38
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:37
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:37
-
Essential Duties and Responsibilities:
- Develop the network strategy and roadmap that aligns to business and technology objectives.
- Provide direction and manage work assignments for the Network Operations, Engineering, and Architecture teams.
- Ensure the portfolio of network services projects are delivered on-time and within budget.
- Monitor network SLAs and develop strategies to continuously improve service delivery performance.
- Champion the use of automation, agile, and DevOps principles to improve quality, efficiency, and speed of delivery for network services.
- Manage network technology lifecycle to drive innovation, improve security, and reduce technical debt.
- Create consistent, repeatable processes, procedures, and standards that ensure the delivery of high quality and customer focused network services.
- Typically manages a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.
May also lead through influence of other teams/departments.
Typically responsible for creating workforce and staffing plans for department/unit to ensure availability of human capital necessary to accomplish departmental business results.
- Typically has hiring, firing, promotion and reward authority within own area, in accordance with guidelines.
Job-Specific Essential Duties and Responsibilities:
- Lead the execution of the network services strategy and roadmap, ensuring network capabilities support business objectives, technology modernization initiatives, and operational excellence.
- Provide leadership, mentorship, and strategic direction to a team of high-performing network engineers, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure the successful delivery of network services initiatives, programs, and projects within established timelines and budget expectations.
- Monitor service performance and key operational metrics, driving continuous improvements in reliability, resiliency, security, and customer experience.
- Champion automation, Agile, DevOps, and infrastructure-as-code methodologies to improve quality, efficiency, scalability, and speed of delivery.
- Lead the evolution of network technologies and platforms to drive innovation, strengthen security, reduce technical debt, and support cloud-first business strategies.
- Establish and maintain repeatable processes, standards, governance, and best practices that ensure consistent delivery of high-quality network services.
- Partner with business and technology stakeholders to align network capabilities with current and future business requirements.
- Develop talent through coaching, mentoring, workforce planning, succession planning, and career development activities to build and sustain a high-performing engineering organization.
- Drive adoption of modern networking practices across public cloud, private cloud, hybrid cloud,...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:36
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:35
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:35
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:34
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:33
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:30
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:26
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:23
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:18
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.
- Assist with the development, design and recommend strategies or activities intended to improve performance in Call Center Operations.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Meet all standards established for this position as outlined in the attached performance criteria.
- Perform other duties as may be assigned by corporate management.
- Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
- Analyze performance data and quality metrics to identify trends, strengths, and areas for improvement.
- Provide constructive feedback and support coaching initiatives to enhance employee performance.
Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.
- Monitor adherence to contractual requirements, policies, and quality standards.
- Prepare and communicate quality findings, performance results, and recommendations to leadership.
- Collaborate with Operations, Training, and Management teams to improve service delivery and customer satisfaction.
- Support continuous improvement initiatives by identifying process efficiencies and best practices.
- Demonstrate strong analytical, communication, and problem-solving skills in a fast-paced call center environment.
- Maintain a customer-focused approach while promoting quality excellence and operational effectiveness
Minimum Requirements
- This position requires bilingual proficiency in languages as specified.
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquire job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Fluent in English and Spanish (must be able to speak, read and write)
- Prior ex...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-01 11:10:14
