-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:35
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Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:33
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:31
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:29
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:27
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:25
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:23
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:21
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:19
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:17
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:15
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:13
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:11
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:09
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:08
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Minot, US-ND
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:06
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:04
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:02
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2025-05-14 12:49:00
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2025-05-14 12:48:58
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2025-05-14 12:48:56
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2025-05-14 12:48:55
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2025-05-14 12:48:52
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2025-05-14 12:48:51
-
Description & Requirements
Maximus is looking to hire Manager-Ops to support Aidvantage Program (for Office of Advocacy Department) under Department of Education portfolio.
Essential Duties and Responsibilities:
- Ensure project compliance with all operational requirements of the contract as well as corporate policies.
- Manage all project tasks to ensure cost-effective operations.
- Supervise subcontractors that provide services to programs.
- Oversee audits of operations.
- Produce monthly client and ad hoc reporting as needed.
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with key stakeholders.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
- Collaborate with other functional areas to ensure compliance.
- Monitor performance against key indicators established internally or by the client(s).
- Generate solutions to issues or complex problems.
- Develop performance goals and objectives for staff and monitor achievement of those goals.
- Perform other duties as assigned.
Program Specific Essential Duties & Responsibilities:
- Provide support to staff support with cases/issues as needed
- Develop performance goals and objectives for staff and monitor achievement of those goals (one on ones, yearly reviews).
- Provide coaching to team members to work independently, efficiently, teach them how to manage up, communicate effectively and improve their letter writing and research skills.
- Identify training needs and provide feedback to the management for individuals specific accomplishes and/or weaknesses.
- Process improvements - self-identify opportunities for process, operational, and business improvements.
- Monitor performance against key indicators established internally or by the client(s).
-Take escalation calls when necessary and provide feedback to advocates and/or other business areas as needed.
- Generate solutions to issues or complex problems.
- Ensure project compliance with all operational requirements of the contract as well as corporate policies
- Collaborate with other managers to ensure effective coordination of activities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
- Collaborate with other managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Educa...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-05-14 12:48:49
