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Become an integral part of Commercial & Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Commercial & Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a lead...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Lake Grove, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Ronkonkoma, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Ronkonkoma, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: McLean, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Windermere, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Boynton Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Saint Augustine, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:32
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100 - 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve b...
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Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:32
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
Job Summary
As a Vice President Product Manager in Proprietary Wallets & Lending Innovation team, you will lead the development and launch of innovative digital wallet products.
You will act as the voice of the customer, guide product strategy, and collaborate with cross-functional teams to deliver scalable, resilient, and high-quality solutions.
Job responsibilities
* Develop a product strategy and vision that delivers value to customers.
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
* Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
* Build frameworks and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
* Partner closely with Technology, Design, and Analytics teams to lead product development efforts.
* Monitor goals, identify and scope implementation paths for enhancements, and create remediation plans as needed.
* Manage executive stakeholder relationships and regularly communicate updates on product strategy, progress, and performance.
* Collaborate with cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance).
Required qualifications, capabilities, and skills
* 7+ years of experience in payments product management
* Experience in online payments including card tokenization, digital wallets, and e-commerce payments
* Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:30
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The organization has oversight for material regulatory reporting across all of JPMorgan's lines of business.
External reports include SEC 10K / 10Q, Regulatory FR Y9C, FFIEC 031 and Basel Pillar III disclosures.
As a firmwide external reporting controller on the Securitization and VIE team, you are responsible for investigating, reviewing and enhancing all external reporting/regulatory reporting related to the Firm's securitization activity.
This team is the main contact for external reporting queries about the activity from stakeholders such as individual Lines of Business (LOB), SEC Reporting, JPM External Reporting teams, and External Regulators.
You will also have an opportunity to gain exposure to all external reporting aspects of JP Morgan's Securitized Products Group (SPG), including Risk Weighted Assets (RWA), capital, and capital allocations.
Job Responsibilities
* Apply up-to-date product/industry/market knowledge in specialty areas of Securitization reporting.
* Consolidate, review, and analyze quarterly financial data for accuracy and completeness.
Perform quarter-over-quarter variance analytics.
* Understand market conditions and drivers which impact the Firm's securitization balances and activity.
* Coordinate data collection and quarterly business results with various LOBs, Regulatory Controllers and SEC reporting teams.
* Assist in the thorough assessment of the issues and outcomes.
* Clearly communicate financial information to the lines of businesses and be able to flag potential issues.
* Adhere to proof & control procedures to ensure accurate reconciliation between regulatory filings, SEC filings and other published financial reports (e.g., Form 10-Q, Annual Report/Form 10-K, Call Report & FR Y9C, Pillar III, etc).
* Adhere to various control procedures and edit checks to ensure the integrity of reported financial results.
* Ensure accurate and complete data submissions to our internal partners in SEC and Reg Reporting.
* Participate in continuous improvement efforts around data quality review and external reporting improvement projects.
Required Qualifications, Capabilities, and Skills
* Bachelor's Degree in Accounting, Finance, Economics, Mathematics, etc.
* Strong technical skills and experience working with large amounts of data (i.e.
Excel, PowerPoint)
* Results orientated without compromising control, strong attention to detail
* Experience in controller organization
* Highly skilled at problem solving, with a logical and tenacious approach
* Excellent interpersonal, communication and influencing skills
* Strong organizational and time management skills; able to work on multiple initiatives with competing deadlines
* Self-motivated and willing to take initiative
* Knowledge / experience with fixed income products
Preferred Qualifications, Capabilities, and Skills
* Familiarity with Basel 2.5 and Basel 3 Capital regi...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
....Read more...
Type: Permanent Location: Temple, US-PA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:27
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JPMorgan Chase Health and Wellness Centers are onsite ambulatory clinics located within 21 of our U.S.
corporate campuses.
Thousands of employees visit JPMorgan Chase Health and Wellness Centers each year for a variety of services which include urgent/emergent care, travel health consultation, injections, biometric screening, labs, health coaching and health education.
As a Corporate Health Nurse Supervisor, within the JPMorgan Chase Health and Wellness Centers, you will oversee a team of nurses in assigned clinics to deliver professional clinical care for occupational and non-occupational employee health needs, demonstrate clinical distinction, ensure operational excellence, create value for JPMorgan Chase U.S.
Health Services and establish trust and respect with the firm's employees, providers, nurses, administrative staff and key organizational/community stakeholders.
Job Responsibilities
* Be responsible for the day-to-day operations of the clinics in assigned business hub including comprehensive staff management: hiring, onboarding, training/orientation, mentoring, scheduling, guidance in decision making and performance management/evaluation, budget monitoring, project management and office/inventory management
* Oversee and provide clinical nursing care for the management of occupational and non-occupational health conditions; Adhere to evidence-based, symptom-focused established protocols
* Coordinate and implement health promotion initiatives including health screenings, health assessments, health-related counseling/education, immunizations and travel consultations; Manage and review work accommodation and ergonomic case requests; Make referrals to employee assistance programs and/or community resources
* Document all encounters in electronic health record system and ensure the integrity and confidentiality of all health information
* Demonstrate respect for JPMorgan Chase employees, staff, colleagues and management team; Collaborate with Regional Nurse Manager and other Nurse Supervisors to coordinate daily operations and Health Services initiatives; Foster partnerships with cross-functional and community stakeholders
* Uphold compliance with nursing audit protocols, standards of care, OSHA and safety/environmental guidelines for storage and use of medical supplies as well as proper medical waste disposal procedures according to federal, state and local regulations; Ensure adherence to organization's code of conduct, policies and procedures; Identify, resolve and mitigate risk across assigned clinics and escalates/reports to leadership as needed
* Cultivate trust and confidence in the care provided; Attain a high level of employee satisfaction as demonstrated through verbal and written feedback as well as employee satisfaction survey
Required Qualifications, Capabilities and Skills
* License & education requirements: Current license to practice as a registered nurse in the states of employmen...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:25
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Kinexys, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and gover...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:25
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This is an exciting opportunity for someone who is highly motivated to work in an innovation-focused team and to contribute to our Corporate & Investment Bank business.
As a Pricing Direct Evaluator - HY Associate, you will join a revenue-generating team that provides independent pricing and analytics for millions of fixed income and derivative instruments, utilizing real-time market intelligence from buy-side and sell-side market participants.
You will play a crucial role in providing accurate and insightful valuations, which are essential for our clients' investment decisions and risk management strategies.
Job responsibilities
* Generate daily valuations of high yield credit products for multiple market closes, entailing start-to-end responsibilities.
This includes market data collection and analysis, price generation, quality control, and dealing with client queries.
* Develop and maintain sophisticated models or matrices, aiming to improve pricing and quality control processes.
Update data and generate reports via extensive coding in python and or VBA.
* Collaborate with trading desks, market participants, and research teams to enhance market knowledge and understanding of market pricing.
* Address all client concerns daily with an emphasis on providing first-class service and quality, whether via emails, calls, or in-person meetings.
* Explore new areas of product growth with a focus on autonomously developing innovative ideas and solutions.
* Assist teams with presentation materials, slide decks for conferences, webinars and timely execution of ad-hoc projects.
Required qualifications, capabilities, and skills
* 2+ years of experience in fixed income.
* Firm understanding of the principles of fixed income, cashflows, various bond and loan types, including convertibles.
* Strong coding skills in python and VBA, advanced excel knowledge.
* Experience using Bloomberg or Reuters Eikon terminals.
* Ability to collect and analyze large amounts of market information, extract its essence, and incorporate the findings into valuation matrices and processes.
* Clear, logical thinker with strong quantitative abilities.
* Ability to thrive in a fast-paced environment of real-time market pressures, remaining focused on client needs.
* Bachelor's degree or higher, ideally in Finance, Accounting, Statistics, Economics, Finance.
Preferred qualifications, capabilities, and skills
* Experience with pricing, evaluating syndicated term loans, private credit, high yield corporates or convertibles, is strongly preferred.
* Familiarity with pricing methodologies and structures of different fixed income instruments (corporate bonds, emerging markets, some securitized products) is ideal.
* Knowledge of various machine learning models and tools is a plus.
* Great communication skills, both oral and written.
* Progress towards CFA helpful, but not immediately require...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:24
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Deposits 2.0, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
The FDIC 370 Area Product within Deposit 2.0 aims to ensure compliance with regulations while modernizing underlying technology platforms.
You will be a seasoned leader with a deep understanding of various deposit products across both consumer and wholesale divisions and will possess strong product and data acumen.
You will engage with multiple Lines of Business to ensure the new platform is built with autonomy as a foundational principle.
You will manage a team of product managers, champion innovation, and ensure strict adherence to established controls.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Drive the success of growth segment goals by partnering with segment leaders to implement customized experiences that delight customers.
* Chair the FDIC Part 370 program and attestation process for JPMC.
* Lead customer outreach and data quality improvement initiatives.
* Collaborate with senior leaders in financial controls, legal, compliance, business controls, and the FDIC as needed.
* Build strong partnerships with engineering, design, analytics, business, operations, program management, and partner teams, influencing stakeholders on key product and technology decisions.
Required qualifications, skills, and capabilities
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life c...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:22
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Become an integral part of Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Consumer & Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, n...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:20
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Sales Associate in Commercial Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
You will participate in the three-year development plan designed fora progression of job functionsto develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position.
Job responsibilities
* Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models
* Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research
* Develop an understanding of clients' Treasury cash management structure and objectives
* Coordinate with product partners to develop comprehensive Treasury solutions
* Develop and understand competitors' products and positioning within the client & market
* Work with the TMO's throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately
* Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing
Required qualifications, capabilities, and skills
* Bachelor's Degree
* Three+ years' relevant banking and treasury experience
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures
* Proficiency in Microsoft Office (PowerPoint, Excel and Word)
* Ambition to develop into an individual sales contributor
Preferred qualifications, capabilities, and skills
* Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions
* Sales, portfolio management or relationship management experience
* Qualitative and quantitative skills
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients und...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:20
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Join a team where your expertise in risk management and transformation can make a real impact.
As a Control Manager, you'll have the opportunity to shape the future of operational controls, leveraging technology and data to deliver smart solutions.
Grow your career in a collaborative environment that values innovation and continuous improvement.
Be part of a team that supports your development and rewards your contributions.
As a Control Manager within the Issue Management & Advisory, Client Onboarding & Documentation team, you will proactively identify and address operational and technology risks.
You will work closely with senior management and business stakeholders to deliver risk reduction solutions and support large-scale change initiatives.
Your role is essential in maintaining and enhancing the control environment for Know Your Customer (KYC) Operations and Digital Document Services.
You will help foster a culture of proactive risk management and continuous improvement.
You will partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices.
The team is focused on delivering transformation through technology, including AI and LLM, and supporting the firm's digitization strategy.
You will guide data-driven approaches for business analysis and change testing, ensuring sustainable implementation of operational changes.
Job responsibilities
* Identify and dimension operational and technology risks using data analysis and root cause investigation
* Deliver risk reduction solutions in partnership with stakeholders
* Manage and prioritize work to meet internal and regulatory deadlines
* Apply a transformation mindset, leveraging technology including AI and LLM to address risks strategically
* Guide the team on data-driven business analysis and change testing
* Advise on risks and required controls for large-scale change initiatives
* Partner with operations to implement sustainable operational changes
* Foster a proactive risk and control culture using proven evaluation strategies
* Continually reassess key risks and controls to support evolving business and regulatory needs
* Ensure operational practices comply with relevant risk standards, policies, and regulations
* Break down silos and deliver smart solutions to transform the control environment
Required qualifications, capabilities, and skills
* 5 years of experience in risk and controls functions, KYC maker/checker, or audit/compliance background
* Experience delivering change and transformation through a control mindset JOb Description 210709835.docx
* Excellent analytical and research skills; detail-oriented with ability to deep-dive and resolve issues
* Experience utilizing new technologies for control or transformation, including AI/LLM or similar tools
* Proficiency with data ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:19
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Become an integral part of the Global Investment Banking's Mergers & Acquisition's (M&A) team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in the Global Investment Banking's Mergers & Acquisition, you will need to work well in a team environment, be able to represent the managers and group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses as well as external clients.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex, detailed and constantly changing calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:18
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Join us to shape the future of our cross partner oversight and deliver operational excellence for stakeholders.
Make a meaningful impact by driving innovation and collaboration across teams.
Consumer and Community Banking (CCB) continues to operate in an increasingly complex environment, requiring enhanced oversight and controls across partner relationships.
As an Executive Director within Cross Partner Controls you will provide strategic leadership and oversight for cross-partner controls within the Partner Card business, building on established practices to proactively mitigate emerging and existing risks and ensure robust control infrastructure as the business evolves.
Job responsibilities:
* Lead ongoing enhancements to control processes, ensuring partner data is used appropriately and securely as CCB advances customer-level, data-enabled solutions.
* Develop and improve centralized controls to ensure comprehensive and effective oversight of partner contracts.
* Maintain and strengthen oversight of non-discretionary control activities, including;
* Developing and monitoring metrics for material risks in support of CORE transformation.
* Facilitating Partner Card's involvement in regulatory exams, internal audits, compliance tests, and managing action plans/issues
* Ensuring TPO/SSC adherence and recertification.
* Supporting GM teams on emerging issues, NBIA preparation, annual product/service reviews, and sales practices guidance.
* Maintaining procedures, job aids, corrections, exam/audit preparation, access administration, record retention, and business resiliency.
Required qualifications, capabilities and skills:
* Proven track record in developing and implementing pragmatic, cross-business risk mitigation strategies.
* Strong results orientation and strategic thinking.
* Outstanding verbal and written communication skills.
* Ability to independently develop executive-level presentations and communicate with all audiences, including senior executives, VPs, associates, and external regulators
* Exceptional relationship-building and influencing skills; comfortable operating in a matrixed organization.
* Excellent analytical acumen, critical thinking, and attention to detail.
* Proven ability to attract, develop, and lead strong talent; builds followership.
* Expert knowledge of the credit card industry
* Bachelor's degree required
Preferred qualifications, capabilities and skills:
* MBA preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards packag...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:18
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Join JPMorgan Chase's Risk Management and Compliance team, where your expertise will help us anticipate and navigate emerging risks.
As part of the Model Risk Governance and Review (MRGR) team, you'll conduct independent model validation and governance activities to mitigate model risk.
Your knowledge will be instrumental in safeguarding the firm from decisions based on unreliable model outputs and ensuring robust model risk management practices.
As an associate in the Model Risk Governance and Review team (CIB Wholesale Payments and Data Science), you will participate in independent model validation and governance activities, helping to identify, assess, and reduce model risk in the firm.
This position offers hands-on experience with diverse modeling approaches while keeping you up to date on the latest developments in products, AI/ML models, Generative AI, and risk management practices.
Job Responsibilities
* Conduct independent model validation and governance activities to mitigate model risk across a diverse portfolio, including CIB Wholesale Payments, CIB Fraud, Marketing, and Operations models.
* Engage in model validation activities and evaluate adherence to development standards including conceptual soundness of design, reasonableness of assumptions, reliability of inputs, completeness of testing, correctness of implementation, and suitability of performance metrics
* Identify weaknesses, limitations, and emerging risks through independent testing, building benchmarks, and ongoing monitoring activities
* Communicate risk assessments and findings to stakeholders, and document high quality technical reports
* Assess and determine whether tools and applications qualify as models under the firm's model risk framework, distinguishing between models, analytical tools, and non-model applications
* Liaise with Risk and Finance professionals to provide oversight and guidance on appropriate usage, controls around model restrictions and limitations, and findings for ongoing performance assessment and testing
* Design, build, and test LLM-based use cases to enhance MRGR processes and improve operational efficiency
Required qualifications, capabilities and skills
* Strong quantitative and analytical skills: The role requires a strong quantitative background based on a Master or PhD Degree in a quantitative discipline such as Math, Statistics, Economics, Finance, Engineering, or related fields
* 2 plus years of experience in model validation, model development, quantitative analysis, or a related analytical role in financial services or a similar industry.
* Strong communication skills, with the ability to present complex concepts to both technical and non-technical audiences.
Risk and control mindset: ability to ask incisive questions, assess materiality of model issues, and escalate issues appropriately
* Strong foundation in statistics, with hands-on experience applying statistics and mach...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:17
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As a Client Service Specialist III in Commercial Card Call Center, you will handle approximately 100 inbound calls daily and be expected to meet all department and Line of Business goals and metrics.
Work schedules will vary.
Candidates must be willing to work schedules during our operating hours, which include evenings, weekends and holidays.
Specific information will be provided by the Recruiter.
This position requires that you attend and successfully complete the training as scheduled.
The hours may not coincide with your regularly scheduled hours.
Job responsibilities :
Core functional responsibilities and expectations include, but are not limited to, the following:
* Accurately and efficiently handle approximately 100 inbound calls per day while displaying professionalism, empathy, sincerity, and thorough knowledge of products and processes during each interaction
* Resolve issues by identifying underlying or hidden problems and patterns and partnering with the customer, client, peers, and internal partners to implement change to meet the goals of the client and JPMC
* Project a confident and professional presence to our customers/clients, other bank departments, and the community
* Work independently with supervision and escalate complex issues as necessary to resolve customer requests in a timely manner
* Be accountable for customer/client satisfaction through the ownership of the issue/inquiry
* Build knowledge of commercial card products and services
* Identify and control risk to prevent fraudulent account behavior and potential fraud exposureby exercising good judgment
* Prioritize daily tasks to maximize productivity utilizing time management and organizational skills
* Actively listen, ask probing questions, review account information, and carefully analyze the customer/client inquiry to ensure comprehensive and accurate responses, and document all interactions
Required qualifications, capabilities and skills :
* Excellent communication skills - both verbal and written - in a metrics-driven environment
* Strong analytic ability and problem resolution skills, advanced PC skills including Outlook, Word, and Excel
* Highly organized with ability to manage competing priorities
* Demonstrate consistent, professional presence with the ability to adapt to evolving needs and situations
* Ability to meticulously review and comprehend all aspects of client communications and provide thorough and effective resolutions
* Ability to work and communicate professionally and effectively with multiple types of customers, clients, and leadership within the organization
* Minimum of 2 years current or recent experience working in a Call Center environment successfully managing heavy volume of inbound calls with consistently strong performance
* Dedicated to personal excellence, growth, punctuality, attendance, integrity, accountability, and ownership
* Stro...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:16
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Leverage your deep technical expertise and leadership to manage the delivery of cutting-edge risk and controls projects in the AI and Data space, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager - AI and Data Controls in Consumer and Community Banking's Data Technology team, you will drive the successful delivery of complex technology projects and programs that strengthen data risk management and controls while advancing business goals across the firm.
Unique to this role is the unique combination of coding expertise, automation skills, and data-driven innovation to address risk and controls challenges.
You will combine technical program management with hands-on automation, dashboarding, and a foundational understanding of AI/ML and data lifecycles.
Your strong analytical reasoning and adaptability will enable you to navigate ambiguity and change, allowing you to influence technology initiatives to ensure they align with business objectives and regulatory requirements.
You will foster productive relationships, influence decision-making, and champion a culture of continuous improvement and risk awareness.
Key Responsibilities
* Develop and execute comprehensive project plans that integrate technical requirements, risk and controls considerations, resource allocation, and timelines to ensure on-time delivery of technology solutions.
* Identify, assess, and mitigate risks by proactively addressing potential roadblocks, implementing contingency plans, and ensuring robust controls are in place for AI/ML initiatives.
* Collaborate with cross-functional teams (engineering, product, risk, compliance, business stakeholders) to define program scope, objectives, and deliverables, ensuring alignment with business goals and regulatory standards.
* Utilize automation and advanced analytics to assess program performance, monitor controls, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
* Design and build dashboards (e.g., Tableau, Power BI) to visualize risk metrics, automate reporting, alerting, notifications and enable data-driven decision-making for risk and controls management.
* Champion advanced technical solutions, fostering a culture of continuous learning, innovation, and risk awareness within the team.
* Contribute to operational plans and risk management strategies as a subject matter expert, ensuring the highest quality and professionalism in service delivery.
Required qualifications, capabilities, and skills
* Formal training or certification in program management concepts and 5+ years applied experience
* Hands on experience in basic programming and dashboard creation for automation and analytics
* Demonstrated automation mindset, with the ability to identify and implement opportunities for process improvement and controls enhancement using technology
* Advanced stakeholder mana...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-12 07:40:15