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JOB DESCRIPTION
Chubb is currently seeking a Workers' Compensation Lost Time Claim Examiner for our Central Region, reporting to our Chicago, IL office.
This is an onsite position.
The successful applicant will handle claims in multiple jurisdictions that make up the Central Region office.
Jurisdictions handled in the Central Region include, IL, TX, IN, MI, IA, MO, KS, MN, WI, SD, KY, LA, OK, AR, and NE.
Major Duties and Responsibilities:
* Independently handles all aspects of workers' compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process.
* Reviews claim and policy information to provide background for investigation.
* Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers.
* Evaluates the facts gathered through the investigation to determine compensability of the claim.
* Informs insureds, claimants, and attorneys of claim denials when applicable.
* Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc.
* Timely administration of statutory medical and indemnity benefits throughout the life of the claim.
* Sets reserves within authority limits for medical, indemnity and expenses and recommends reserve changes to Team Leader throughout the life of the claim.
* Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them.
* Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered.
* Works with attorneys to manage hearings and litigation
* Controls and directs vendors, nurse case managers, telephonic cases managers and rehabilitation managers on medical management and return to work initiatives.
* Complies with customer service requests including Special Claims Handling procedures, file status notes and claim reviews.
* Files workers' compensation forms and electronic data with states to ensure compliance with statutory regulations.
* Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized.
* Works with in-house Technical Assistants, Special Investigators, Nurse
Consultants, Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.
Technical Skills & Competencies
* Lost Time Claim Examiner position with prior experience in workers' compensation or similar examiner experience
* Works with a high degree of autonomy and showcases venue expertise
* Requires knowledge of workers' compensation statutes, regulations, and compliance
* Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues
*...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:53
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JOB DESCRIPTION
Learning Content Coordinator - Chubb Agency Education
Chubb Agency Education is seeking a Learning Content Coordinator responsible for managing and maintaining a growing library of educational resources and supporting assets for both digital and non-digital programming.
You will play a critical role in enhancing the capabilities of our external agents and brokers through access to high-quality training resources.
Your expertise in managing and curating engaging educational content will help ensure that agents are well-equipped to effectively serve clients, navigate the complexities of the insurance landscape, and achieve the maximum benefit from their relationship with Chubb.
This position reports into the AVP, Digital Learning - Chubb Agency Education.
Responsibilities
* Maximize utilization and scalability of training assets by ensuring all resources are accessible to intended audiences, cataloged, appropriately tagged, and easily searchable.
* Implement and oversee quality control measures to maintain the accuracy and relevance of training content, supporting continued effectiveness in meeting learning and organizational objectives.
* Collaborate with key stakeholders to conduct regular content reviews, updating materials based on feedback, changing needs, and industry standards.
* Assist in the design and curation of high-quality curricula that engages agents and brokers, enhancing knowledge and skills while increasing content utilization.
* Update and maintain digital assets within Learning and Content Management Systems, ensuring that all educational materials, courses, and user information are current, accurate, and properly organized.
* Stay informed on organizational initiatives and proactively identify opportunities to align existing content and position resources to maximize their impact.
* Manage and maintain program catalogs, and assist in the development of materials that promote learning resources to external audiences.
Assist internal and external customers in locating appropriate resources.
* Foster relationships with stakeholders to gather insights and feedback for continuous improvement and effectiveness of learning resources.
* Support the tracking of learning content usage and engagement metrics using available analytics dashboards and reporting tools.
* Remain current with trends in adult learning, instructional design, and digital content management to implement and support best practices within the department.
* Assist in interpreting and analyzing participant feedback and activity; support a regular reporting cadence.
* Provide backup support for facilitation or coordination of training events as required.
QUALIFICATIONS
Basic Preferred
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insuranc...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:51
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JOB DESCRIPTION
Combined Insurance, A Chubb company, is seeking a Director BPO Office to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of nearly 100 years.
Come join our team of hard-working, talented professionals!
JOB SUMMARY
The Director, BPO Office is responsible for overseeing new and established business process outsourcing (BPO) transitions, managing the operational and service relationships with business partners, and ensuring excellence and quality in offshore vendor work meets expectations.
The position will develop and lead a team of BPO Supervisors, who are responsible for being the primary liaisons between designated processes and their respective business owners, and serving as the subject-matter experts.
This person will guide the development and effectiveness of the team by advocating a climate of collaboration, ownership, and accountability for all aspects BPO.
This role will interact closely with business teams such as operations, call center, and enrollment.
RESPONSIBILITIES
* Serve as chief liaison for BPO activities.
* Effectively collaborate with executive management and senior leadership teams to develop a strategic framework, standard operating procedures, and key timelines for BPO transitions that is efficient, repeatable, and scalable
* Build and maintain strong partnerships with internal business clients and their teams in pursuit of ongoing BPO success.
* Using data and workloads, develop capacity models, for both onshore support team and offshore BPO partner(s), that provide realistic personnel need forecasts while identifying enhancements to processes, systems, and procedures.
* Partner with business owners on new process transitions or existing process improvement opportunities, and develop documentation, appropriate sign offs, and broad communication regarding changes are in place before implementation.
* Conduct regular review of results with stakeholders.
* Provide business owners with regular dashboards of performance, including current statuses, areas of improvements, and project updates.
* Collaborate with business owners to address issues with proactive solutions and regular, comprehensive communication to necessary stakeholders.
* Ensure all financial and accounting processes have strong oversight and are carried out with appropriate levels of priority, urgency, and accuracy to prevent internal or external delays.
* Drive all BPO processes and teams to exceed expectations for turnaround time, quality, and issue resolution.
* Build a knowledgeable, empowered, and self-driven team to inspire confidence inside and outside the department.
* Sets team goals and objectives, monitors performance, and develops and maintains a team focused on excellence.
* Provide input and make decisions on policies, systems, methods, and procedures for the effective management and control o...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:50
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JOB DESCRIPTION
We are currently seeking an Executive Underwriter to join our Commercial Insurance - Multinational practice in New York City.
As an Executive Underwriter, responsibilities including a renewal book of $7M - $8M and generate new business of approximately $1-1.5M annually.
The position will be responsible for driving profitable growth with New York City agents and brokers.
Products include Package, Property, General Liability, Auto, Worker's Compensation, Umbrella/Excess and Foreign.
Programs are guaranteed cost and Loss Sensitive structures.
We are looking for a candidate who is highly motivated, results oriented with solid business and underwriting acumen.
Responsibilities:
* Candidate will have experience in both Property & Casualty lines of business.
Familiarity with global programs is a plus
* Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb practices
* This position must collaborate with other underwriters, operations, claims, marketing, and home office management as necessary.
The underwriter must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations
* Strong sales and marketing skills are critical; must be able to demonstrate successful agency and broker management, including building, maintaining, and managing producer and customer relationships
* Ability to identify opportunities for growth within new and existing production sources
Knowledge of marketing principles, pricing/rate strategies and how to apply them to attain underwriting profit
* Candidate must possess a high degree of proficiency with the underwriting process, with a solid background in risk analysis
* Candidate must have ability to effectively interact with all levels of customers and collaborate with a team of underwriters, claims and loss control personnel
* Knowledge and proficiency with technical issues, compliance, coverage, products, and pricing strategies expected
* Mostly local travel
QUALIFICATIONS
* At
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:49
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JOB DESCRIPTION
Billing Services Manager - Special Handling
Key Objective:
Responsible for leading a team of onshore and offshore team members and overseeing our processes to ensure timely and efficient premium settlement of Multinational accounts and collection of U.S.
Agency Bill accounts with non-standard workflows.
Responsibilities:
* Manages the collection lifecycle of U.S.
Producer billed accounts to ensure receivables are collected within established timeframes, and all escalation procedures are followed by specialists.
* Manages the settlement process of Multinational accounts to ensure timely clearance of receivables/payables and resolution of discrepancies with overseas Network Partners and Chubb branches
* Establish productivity metrics for all team members and performance reporting.
* Identify opportunities for redesign and automation of processes to reduce manual work effort and increase capacity within the team.
* Develop and implement training and development plans for onshore staff to ensure understanding of all billing systems and workflow tools.
* Act as a liaison to top broker contacts, relationship managers, and Network Partner managers to identify any billing/settlement issues and work to improve our partnerships.
* Establish effective reporting packages for our business partners to ensure visibility into receivable balances and impacts to our collection metrics.
* Ensure that internal and external customer emails are responded to within established timeframes and that responses are accurate.
* Work with IT on business requirements for new products or systems and participate in testing to identify any impact on billing.
* Conduct weekly meetings with offshore managers to review productivity reports, identify and analyze trends, identify training needs, and provide training solutions.
* Conduct periodic meetings with offshore team to review trends in quality control analysis and help answer any questions.
* Provide leadership and direction to onshore and offshore teams.
Ensure staff understands, accepts, and supports their role in achieving North American Billing and Collections goals.
* Function as a liaison between our offshore team and Chubb business leaders.
Provide support, direction, and answer questions or concerns from our business leaders.
* Conduct meetings with Chubb business unit DFOs, brokers, and Chubb senior management to address receivables trending, escalate issues to resolution or enhance processes and procedures.
* Travel to India, if necessary.
Reporting Relationships:
* Reports directly to the VP-Producer Billing and Collection
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a dive...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:48
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JOB DESCRIPTION
When you grow, Chubb grows.
And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines.
We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!
You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries.
Join our team to deliver personalized service that demonstrates the value of being insured by Chubb.
Initial and ongoing training will include, but is not limited to, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service.
If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that can offer plenty of growth opportunities, let's talk!
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations
* Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products
* Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards within a fast-paced call center
* Works collaboratively with team members, and business partners to provide a quality experience for our agents
* Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Responsible for cross selling products to provide best and most beneficial experience for clients
* Work overtime as needed
* Complete additional tasks and other projects/duties as assigned
* Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT.
Candidate must be flexible to work during Saturday hours as scheduled on rotational basis.
QUALIFICATIONS
* Customer
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal a...
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:47
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JOB DESCRIPTION
You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries.
Join our team to deliver personalized service that demonstrates the value of being insured by Chubb.
Initial and ongoing training will include, but is not limited to, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service.
If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that can offer plenty of growth opportunities, let's talk.
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations
* Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products
* Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards within a fast-paced call center
* Works collaboratively with team members, and business partners to provide a quality experience for our agents
* Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Responsible for cross selling products to provide best and most beneficial experience for clients
* Work overtime as needed
* Complete additional tasks and other projects/duties as assigned
* Ability to work 40 hours a week on scheduled shift between the hour 7am-7am CT.
Candidate must be flexible to work during Saturday hours as scheduled on rotational basis
QUALIFICATIONS
* Customer
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment oppor...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:46
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JOB DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Bilingual Claims Resolution Specialist to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of over 100 years.
Come join our team of hard-working, talented professionals!
Job Summary
The Bilingual Claims Resolution Specialist will drive business by processing entry-level claims including payment and status updates.
Additionally, the role is responsible for addressing and resolving escalated customer inquiries that arise via phone or email.
The role will perform assigned tasks within the Claims department in accordance with established procedures and guidelines while developing the skills and knowledge required for adjudicating more complex claims.
This role is the final tier for Policy Holder Escalations and is a phone-centric role.
Responsibilities
* Develop the ability to work effectively with the policyholders, providing accurate and timely information as required by our business standards
* Reviews, processes and accurately pays claims on supplemental coverage according to Company procedures, policies and appropriate state regulations
* Request additional information from policyholders, providers and others as necessary to finalize claims
* Manage pending files
* Ability to handle/address customer phone/email inquiries with a customer-centric approach.
Handling of escalated
* Create claim related correspondence
* Provide customer service to internal and external customers by answering questions both in writing and by phone.
* Meet department standards for time service and quality
* Build customer and product knowledge to manage claim / call handling policies, procedures, processes and tools as well as Claims competencies
* Understand organizational objectives, support process improvements, and provides feedback to leadership
* Perform other duties as assigned
Competencies
* Problem Solving/Critical Thinking:Takes an organized and logical approach to thinking through problems and complex issues.Simplifies complexity by breaking down issues into manageable parts.Looks beyond the obvious to get at root causes.Develops insight into problems, issues and situation.
* Continuous Learning:Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.Takes advantage of formal and informal developmental opportunities.Takes on challenging work assignments that lead to professional growth
* Initiative:Willingly does more than is required or expected in the job.Meets objectives on time with minimal supervision.Eager and willing to go the extra mile in terms of time and effort.
Is self-motivated and seizes opportunities to make a difference.
* Adaptability:Ability to re-direct personal efforts in respon...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:45
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JOB DESCRIPTION
As an Underwriter, responsibilities will include managing a renewal book and generating new business.
The position will be responsible for driving profitable growth with assigned agents and brokers.
Products include Package (Property, General Liability), Products Liability, Auto, Worker's Compensation, Umbrella/Excess and International.
We are looking for a candidate who is highly motivated, results oriented with solid business and underwriting acumen.
Role Responsibilities:
* Candidate will have experience in Property & Casualty lines of business.
Experience in Life Sciences preferred, but not required.
* Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb practices
* This position must collaborate with other underwriters, operations, claims, marketing, and home office management as necessary.
The underwriter must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations
* Strong sales, marketing, and negotiation skills are critical; must be able to demonstrate successful agency and broker management, including building, maintaining, and managing producer and customer relationships
* Ability to identify opportunities for growth within new and existing production sources
Knowledge of marketing principles, pricing/rate strategies and how to apply them to attain underwriting profit
* Candidate must possess a high degree of proficiency with the underwriting process, with a solid background in risk analysis
* Knowledge and proficiency with technical issues, compliance, coverage, products, and pricing strategies expected
* Active engagement in local and remote marketplaces.
QUALIFICATIONS
Knowledge,
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by l...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:41
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:28
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking and Operations Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Develops secure high-quality production code, and reviews and debugs code written by others.
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
* Adds to team culture of diversity, equity, inclusion, and respect.
* Engages with stakeholders to understand their needs and translate them into technical requirements and actionable tasks.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical 10+ years of experience delivering system design, application development, testing, and operational stability.
* Strong knowledge in Java, J2EE, and React JS, Spring Boot Microservices, as well as AWS, Kafka, and strong knowledge on Design Patterns.
* Expertise in advanced Java frameworks such as Hibernate, Spring Security, and Spring Cloud.
* Ability to manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
* Proven ability to design and implement scalable and high-performance Java applications.
* Proficiency in using version control systems like Git and collaboration tools such as JIRA and Confluence.
* Strong system design and architecture design skills, with the ability to create scalable and efficient software architectures.
* Experience working with messaging systems, including development of scalable real-time data processing systems.
* Experience managing technologists, building large enterprise applications beyond exposing REST endpoints on database and cloud native applications based on 12 factor meth...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:12
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Step into a role where your expertise in financial services can make a significant impact.
As an Asset Analyst, you will be at the forefront of driving excellence in asset servicing, ensuring precision and efficiency in every task.
This position offers a unique opportunity to collaborate with diverse teams, enhance client experiences, and contribute to the strategic goals of our firm.
Join us in shaping the future of financial services and be part of a team that values innovation and growth.
Job Summary: As a Custody Asset Service - Asset Analyst in our Global Custody Asset Servicing team, you will ensure the timely and accurate completion of controls, checks, instructions, and queries.
You will manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels, collaborate with various teams to resolve operational issues, and manage your workload to meet team and departmental objectives.
Your role will involve reviewing and updating processes to minimize risk, providing support and training to enhance the client experience, and assisting in managing the instruction process.
Job Responsibilities:
* Ensure timely and accurate completion of Controls, Checks, Instructions, and Queries on a daily basis.
* Manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels.
* Collaborate with Product, Network Management, Sub custodians, and vendors to resolve operational issues.
* Manage individual workload to meet team and departmental deadlines and objectives.
* Review and update processes or procedures to minimize risk and improve operations.
* Provide support, guidance, and training to enhance the global client experience.
* Adhere to all departmental procedures, policies, checkpoints, and controls.
* Assist the Senior Manager in managing the instruction process and balancing team workloads.
* Review manual Controls for Timely Execution and Checks for accuracy.
Required Qualifications, Capabilities, and Skills:
* Essential financial services background, within a Custody or Asset Servicing environment (Income / Corporate Actions).
* Proven track record of risk reduction in a risk-based environment.
* Experience demonstrating strategic and analytical thinking.
* Ability to work in a changing environment, learning, documenting, and implementing new processes efficiently.
* Strong communication skills, both oral and written, with management, clients, and colleagues.
Preferred Qualifications, Capabilities, and Skills:
* Relevant degree education preferred; non-degree candidates with a proven track record will be considered.
* Experience with Asset Servicing operating systems/platforms preferred (TCS BaNCS or third-party vendor management advantageous).
* Knowledge of market processes, requirements, and regulations.
* Proficient in Microsoft Office.
* Previous...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:10
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Join our Amenity Services team as a Cook to get the chance to work in our professional kitchen
As a Cook within Amenity Services, you will be responsible for high-quality preparation, cooking, and production of dishes during service to menu and recipe specifications.
Duties can include buffet production, a la carte service and execution of catered events.
Job Responsibilities:
* Prepare food service, including chopping, butchering and sauce preparation.
* Produce high-quality dishes per guest orders, following recipes accurately.
* Maintain knowledge of recipes, ingredients, allergens and presentation.
* Prepare food to guest specifications promptly.
* Set up and stock stations with necessary supplies.
* Ensure food quality, freshness and presentation meet JPMC standards.
* Adhere strictly to NYC Sanitation Code policies.
* Collaborate respectfully within a diverse team environment.
* Exhibit a strong work ethic, teamwork, and customer-focused approach.
* Keep work area clean, neat and organized.
* Demonstrate proficiency with cooking methods, ingredients and equipment.
Required qualifications, capabilities, and skills:
* Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
* Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
* Must be able to lift and carry up to 50 lbs.
* Ability to stand for prolonged periods of time.
* Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property.
Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
* Climb steps regularly
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:08
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Embark on a career where your expertise in asset servicing can drive impactful change.
As an Asset Associate II, you will be integral to ensuring precision and efficiency in our operations.
This role offers a unique opportunity to collaborate with diverse teams, enhance client experiences, and contribute to the strategic goals of our firm.
Be part of a dynamic environment that values innovation, growth, and excellence in financial services.
Job Summary: As a Custody Asset Service - Asset Associate II in our Global Custody Asset Servicing team, you will ensure the timely and accurate completion of controls, checks, instructions, and queries.
You will manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels, collaborate with various teams to resolve operational issues, and manage your workload to meet team and departmental objectives.
Your role will involve reviewing and updating processes to minimize risk, providing support and training to enhance the client experience, and assisting in managing the instruction process.
Job Responsibilities:
* Ensure the timely and accurate completion of controls, checks, instructions, and queries daily.
* Manage group email boxes and internal enquiry management tools to resolve queries efficiently.
* Collaborate with product teams, network management, sub-custodians, and vendors to resolve operational issues.
* Manage your workload effectively to meet team and departmental deadlines and objectives.
* Review and update processes or procedures to minimize risk and improve operations.
* Provide support, guidance, and training to enhance the global client experience.
* Adhere to all departmental procedures, policies, checkpoints, and controls.
* Assist the Senior Manager in managing the instruction process and balancing team workloads.
* Review manual controls for timely execution and checks for accuracy.
Required Qualifications, Capabilities, and Skills:
* Strong background in financial services, ideally within a custody or asset servicing environment (Income / Corporate Actions).
* Proven ability to reduce risk in a risk-based environment.
* Experience in strategic and analytical thinking.
* Adaptability to work in a changing environment, efficiently learning, documenting, and implementing new processes.
* Excellent communication skills, both oral and written, with management, clients, and colleagues.
Preferred Qualifications, Capabilities, and Skills:
* Relevant degree education preferred; non-degree candidates with a proven track record will be considered.
* Experience with asset servicing operating systems/platforms preferred (TCS BaNCS or third-party vendor management advantageous).
* Knowledge of market processes, requirements, and regulations.
* Proficiency in Microsoft Office.
* Previous experience in team development and management.
JPMorganChase, o...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:05
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in the Corporate Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* 3+ years of experience in agile and lean methodologies
* Experience managing or leading geographically distributed and culturally diverse work-groups
* Ability to work effectively and gain credibility and respect of key partners both inside and outside of the organization
* Ability to lead and persuade others while positively influencing the outcome of team efforts
* Must have ability to deliver high-quality results under tight deadlines and be counted on as an essential and fully vested partner
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utiliz...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:04
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A career with us is a journey, not a destination.
This could be the next best step in your technical career.
Join us.
As a Lead Architect at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
* Defines the technical target state of their product and drives achievement of the strategy
* Participates in architecture governance bodies
* Evaluates recommendations and provides feedback on new technologies
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
Required qualifications, capabilities, and skills
* 8-10 years of Engineering & Architecture experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Advanced knowledge of one or more software, applications, and architecture disciplines
* Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
* Consumer Card issuing knowledge is a plus
* Familiar with PCI and Industry standard security patterns, such as Tokenization, Encryption, etc.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, s...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:03
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Step into the spotlight with our Amenity Services team as a Waitstaff, where you'll be the key to delivering extraordinary service in our vibrant dining and bar atmosphere.
Join us in creating unforgettable guest experiences that leave a lasting impression.
As a Waitstaff within Amenity Services, you will deliver exceptional service in a dining and bar setting, ensuring a memorable guest experience.
Your responsibilities include understanding menu items, taking and processing orders using the POS system and maintaining cleanliness.
You will serve in Executive Dining Rooms, cater events and demonstrate basic mixology and wine skills.
Job responsibilities:
* Possess knowledge of commonly used concepts, practices and procedures within the field.
* Serve in Executive Dining Rooms and cater functions, including breakfast, lunch and dinner.
* Demonstrate basic knowledge of mixology and wine service.
* Perform duties of bussing, cleaning and resetting tables.
* Prepare and serve beverages to guests in the bat area in a friendly, courteous and timely manner.
* Adhere to State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
* Greet guests in a courteous, friendly manner and check guests at the bar for proper identification.
* Take and process orders for drinks, mix, garnish and present drinks using standards ingredient recipes, practice prudent portion control and detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
* Take orders using the POS System and communicate details and special dietary requests to kitchen staff as needed.
* Maintain work areas clean and organized.
Required qualifications, capabilities, and skills:
* Experience in luxury hotel restaurants and bars
* Ability to learn and explain menu items, including basic cooking terminology and ingredients.
* Proficiency in using the POS System
* Excellent organizational skills
* Knowledge of dining service practices
* Strong interpersonal skills for interacting with guests professionally
Preferred qualifications, capabilities, and skills:
* Basic understanding of mixology and wine service
* Familiarity with State, Federal and corporate liquor regulations
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 09:00:00
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Ready to shape the future of software development at scale? As a Principal Software Engineer at JPMorgan Chase within the Consumer Community Banking Engineering Tools & Productivity group, you'll lead the charge in optimizing the software delivery lifecycle for 15,000 engineers across Chase.
You'll set best practices, build innovative tools, and integrate them into the global delivery pipeline.
Plus, you will conduct research of the cutting-edge technologies and drive engineering excellence throughout the entire JPMorgan Chase.
Job Responsibilities:
* Inspire software engineers across all levels and guide senior technology leaders to embrace strategic initiatives and invest in cutting-edge technologies.
* Champion and uphold best practices for the Software Development Life Cycle (SDLC) throughout JPMorgan Chase.
* Develop and seamlessly integrate tools into the firm's global enterprise toolchain.
* Conduct Proofs of Concept (PoCs) to assess and introduce innovative technologies.
* Propel engineering excellence and enhance the development experience for over 15,000 engineers.
* Cultivate and contribute to the technical community; spearhead knowledge management initiatives; continuously refine personal skills.
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 10+ years applied experience.
* Programming: Proficiency in languages like Java, C++, or Go, with a strong focus on system-level development and optimization.
* Hands-on Platform Engineering: Strong experience in designing, building, and maintaining large-scale, high-performance platforms.
* Cloud & Distributed Systems: Deep knowledge of cloud environments (AWS, GCP, Azure) and distributed systems architectures.
* Scalability & Reliability: Experience in scaling platforms to support thousands of engineers, ensuring high availability and reliability.
* Cross-Team Collaboration: Ability to work across engineering teams, influencing best practices, and aligning technical goals with business needs.
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field.
Preferred qualifications, capabilities, and skills
* Automation & CI/CD: Expertise in building and managing CI/CD pipelines, automation, and DevOps practices to improve development workflows.
* Tech Leadership: Proven experience leading teams in building and optimizing developer tools, infrastructure, and platform services.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive t...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:45
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Join our Global Security team as a Command Center Analyst
As a Global Security - Command Center Analyst within the Global Security Operations Centers (GSOCs), you will coordinate directly with other security, resiliency, and intelligence professionals, and interact with employees at all levels of the organization.
You will provide comprehensive corporate-level preparedness and response coordination to major crisis events, as well as day-to-day disruptions, protecting employees and property, customer assets, stockholder interests, and the firm's reputation.
Job responsibilities
* Participate in security incident response on a daily basis, identifying and triaging potential impacts to the firm's employees, assets, and areas of operation
* Responsible for situational security awareness monitoring, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing real-time detection and response services for incidents that directly or indirectly impact the firm's employees, assets, or areas of operation
* Compose and track incident Informational to resolution; inform security, resiliency, facility, and technology responders; deliver information in verbal or written updates via internal communication platforms (ex.
Symphony)
* Escalate sensitive or high-impact incidents to senior managers and executives, including members of the JP Morgan Chase Operating Committee
* Provide logistical support for crisis management teams, including exercise coordination, roster maintenance, and crisis call facilitation
* Triage and escalate cases of workplace violence to relevant security and threat management teams
* Monitor and administer travel security operations in accordance with procedures, including tracking, assisting, and advising international travelers on security issues across the region
* Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required
* Conduct proactive research into potential risks; monitor external media feeds for threats to the firm's facilities and/or senior management
* Be Flexible to work overnights, weekends, holidays, and during crises as needed
* Perform special projects and research as required by GSOC management or as conditions warrant
Required qualifications, capabilities, and skills
* Bachelor's degree, equivalent military/law enforcement, and/or joint operations center/security operations center experience required.
* Experience in GIS Systems (ESRI)
Preferred qualifications, capabilities, and skills
* Able to establish, foster and maintain trust-based relationships with a diverse portfolio of stakeholders.
* A clear and timely communicator, able to adjust communications styles to interact with a range of audiences.
* Confident and collaborative, ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:42
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Join our Global Banking Planning & Analysis team as a Vice President, where you'll drive business and financial automation / analytics for GB and its segments.
This role offers the opportunity to drive value-add change by simplifying processes, accelerating automation, and enhancing analytics and business support.
You'll collaborate with finance managers/ teams to provide automated solutions for manually intensive finance processes.
Job Summary:
As a Lead within the Global Banking Planning & Analysis team, you will be responsible for delivering on the Global Banking automation book of work to drive process efficiencies within the Global Banking P&A organization.
You will focus on simplifying processes, creating analytical capabilities using various tools and technologies, and driving value-add change.
This role offers the opportunity to work closely with cross-functional teams and senior executives to formulate and prioritize a roadmap for automation/ analytical development.
Job Responsibilities:
* Lead, drive and manage the Global Banking Automation book of work
* Provide automation status updates to Senior Management
* Managing a Team - work allocation, performance review, feedback
* Partner with the GB Finance teams to deliver automated solutions/ dashboards for Senior Management reporting
* Coordinate with cross-functional teams to source, wrangle, and synthesize data sets to craft actionable insights using Alteryx, Essbase/Paragon, Excel, and other analytical tools.
* Conceptualize and develop QLIK Sense/Tableau dashboards that provide functionality required by all Personas.
* Meet regularly with stakeholders to understand their reporting/ automation requirements and deliver on the same.
* Help leadership across Regions and Industries to formulate and prioritize a roadmap for analytical development.
* Form and leverage a robust understanding of Finance Strategy, Tooling, and Target State Operating model.
* Partner with Business Management and Analytics & Reporting teams to develop insightful reporting, focusing on reporting automations
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Finance, Accounting, Mathematics, Engineering, or related majors.
* At least 5 years of Finance transformation/automation experience and team management
* Understanding of a Bank's balance sheet and P&L.
* Expert on MS Excel and VBA knowledge.
* Alteryx, Python experience for data transformation and automation.
* Tableau/Qlik experience for dashboard and visualization creation.
* Experience with Essbase/Paragon and Big Data technologies.
* Proactive with a sense of urgency and strong work ethic, ability to manage multiple tasks simultaneously and meet deadlines.
* Ability to interact with, build relationships with, and influence cross-functional partners at all levels.
* Strong attention to detail, creativity, and thinking outside of...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:41
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DESCRIPTION:
Duties: Design and developer frameworks in credit card domain to service customers.
Build APIs that can handle millions of payments with high availability of systems.
Build automation frameworks that auto-remediates any system instability issues.
Provide architecture guidance.
Handle high level and low level design.
Create a long term roadmap for product development.
Build Test design development models with iterative feedback based development with leading edge technologies.
Handle funded initiatives and take bottom line ownership of applications.
Define best practices.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Applied Computer Science, Computer Science, Computer Engineering, Computer Information Systems, or related field of study plus three (3) years of experience in the job offered or as Software Engineer, Associate, or related occupation.
Skills Required: This position requires experience with the following: LLinux; Unix; Microservices; Apache Kafka; Docker; J2EE; Jenkins; NodeJS; CSS; Hibernate; HTML; Java; Angular JS; JQuery; React; SQL; Apache Tomcat; REST; SOAP; Maven; JSON; Apache Zookeeper; AWS Cloud Services; Dynatrace; Cassandra; Hadoop; Hive; Oracle; Splunk; Tableau; GIT; Junit; Automated Testing; Performance Testing; Unit Testing with Spring Framework, AOP, ORM, JUnits, Continuous research, prototyping, feedback designs with agile methodology, new data and CI/CD pipelines for innovative banking products including credit card banking, credit card settlement process, credit card fraud and claims process and Credit card loans process.
Job Location: 880 Powder Mill Road, Wilmington, DE 19803.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:40
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Join our Global Banking(GB) Planning & Analysis team as an Associate, where you'll drive business and financial automation / analytics for GB and its segments.
This role offers the opportunity to drive value-add change by simplifying processes, accelerating automation, and enhancing analytics and business support.
You'll collaborate with finance managers/ teams to provide automated solutions for manually intensive finance processes.
As an Senior Associate within the Global Banking Planning & Analysis team, you will be responsible for reviewing existing finance processes and deliver automated solutions.
You will focus on simplifying processes, creating analytical capabilities using various tools and technologies, and driving value-add change.
This role offers the opportunity to work closely with cross-functional teams and senior executives to formulate and prioritize a roadmap for analytical development.
Job Responsibilities:
* Partner with the GB Finance teams to deliver automated solutions/ dashboards for Senior Management reporting
* Coordinate with cross-functional teams to source, wrangle, and synthesize data sets to craft actionable insights using Alteryx, Essbase/Paragon, Excel, and other analytical tools.
* Conceptualize and develop QLIK Sense/Tableau dashboards that provide functionality required by all Personas.
* Meet regularly with stakeholders to understand their reporting/ automation requirements and deliver on the same.
* Form and leverage a robust understanding of Finance Strategy, Tooling, and Target State Operating model.
* Partner with Finance & Business Management teams to develop insightful reporting, focusing on reporting automations.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Finance, Accounting, Mathematics, Engineering, or related majors.
* 3+ years of Finance transformation/automation experience.
* Understanding of a Bank's balance sheet and P&L.
* Expert MS Excel user with VBA knowledge.
* Alteryx, Python experience for data transformation and automation.
* Tableau/Qlik experience for dashboard and visualization creation.
* Experience with Essbase/Paragon and Big Data technologies.
* Proactive with a sense of urgency and strong work ethic, ability to manage multiple tasks simultaneously and meet deadlines.
* Ability to interact with, build relationships with, and influence cross-functional partners at all levels.
* Strong attention to detail, creativity, and thinking outside of the box.
Preferred Qualifications, Capabilities, and Skills:
* Data Science knowledge desired.
NOTE: This position is not eligible for sponsorship
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history span...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:40
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Join our dynamic HR Controls team where you will spearhead the transformation of HR Standard Operating Procedures using cutting-edge tools like ServiceNow and LLM prompts.
Elevate your career by conducting impactful training sessions and supporting global records management initiatives!
As a Business Analysis Senior Associate in the HR Knowledge Management team, you will be responsible for the creation, maintenance, and enhancement of HR Standard Operating Procedures (SOPs) within the established document management repository and workflow management tool (ServiceNow).
You will act as a primary contact for SOP development, ensuring they align with Firmwide Procedures Standards and you will oversee large-scale migrations of SOPs from start to finish, including project scoping and analysis, while utilizing LLM prompts to advance efficiencies.
Additionally, you will be tasked with developing and conducting training sessions as necessary, participating in and facilitating working sessions, and supporting the centralized Records Management Global Steward for Controls and Infrastructure.
You will also work closely with Subject Matter Experts (SMEs), Business Partners, Control Managers, Product Owners, and Change Readiness Managers in the development and review of SOPs.
Job Responsibilities
* Develop and maintain HR SOPs within the document management repository and workflow management tool (ServiceNow), providing writing and editing support to HR teams.
* Revise or create procedures based on documentation provided by business and product owners, collaborating with SMEs to ensure procedures accurately reflect current operational processes.
* Partner with the Knowledge Management Manager, Control Managers, and the office of Legal Obligations (OLO) program to ensure documents are accurately aligned as required.
* Manage large migrations of SOPs stored locally on SharePoint sites, shared drives, and desktops, providing project scoping, planning, and analysis throughout the migration lifecycle.
* Utilize LLM prompts to advance efficiencies in SOP creation and maintenance.
* Maintain the online repository, posting new or updated procedures, and ensuring document properties are maintained correctly for accurate reporting.
* Balance conflicting demands to support expected work and urgent requests, escalating issues related to clients, workload, tools, and processes.
* Manage BAU queues and requests, approvals to completion, annual certification workflows, communications, and ownership groups within the document management repository.
* Manage user access for ServiceNow, HR Control SharePoint Sites, and Shared Drives control library permissions, setting permissions as needed.
* Manage relationships with internal clients and partners, providing consulting as needed, and complete routine administration tasks, including attending meetings, fulfilling training requirements, and reporting to management or client...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:23
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Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?
As a Transactions Supervisor in Receivables Operations, you will manage a team processing daily document transactions and extraction of checks and remittances.
The firm's Receivables Operations division enables customers to accept traditional paper-based payments from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable updating.
The main objective is to expedite collections of payments due by getting the check that's \"in the mail\" deposited into the biller's account as quickly as possible.
A second objective is to expedite the posting of payment information, allowing the customer to update their account records.
Job responsibilities:
* Oversee daily workflow of specific workgroups and/or segments of the workflow process
* Manage a team of full and part-time front line employees
* Handle complex customer relationships while utilizing service improvement tools and methodologies
* Own remittance processing performance including allocating work in process to maximize high productivity and excellent quality
* Manage shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
* Provide guidance and development of the Team Leaders and Operations team members
Required qualifications, skills and capabilities:
* Minimum 2 years supervisory/leadership experience
* Ability to lead, direct, and be visible to staff and direct reports
* Ability to coordinate and organize work while meeting and handling multiple deadline processes
* Demonstrated ability to multi-task and balance numerous activities simultaneously
* Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
* Good decision-making skills as well as exceptional written and verbal communication skills
* Display core leadership abilities, strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential.
Preferred qualifications, skills and capabilities:
* Experience in Remittance processing environment
Schedule: Sun- Thurs 8:30 pm - 5 am
Differential: 15%
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
A Government Security Clearance may be required for this position.
This includes, but is not limited to:
* Fingerprints
* Credit Check
* Employment History
* Tax Filing History (possibly)
* References (possibly)
* Proof of U.S.
Legal Permanent Residence
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most pr...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:20
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Open source is a critical component to the software development lifecycle (SDLC) at JPMorganChase.
At JPMC we build with open source, engage with open source forums and communities, and contribute open source code to the upstream repositories of projects we consume.
As a Product Manager in the Office of CTO you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle that encompasses our open source software use at the firm.
As a core leader, you are responsible for acting as the voice of the customer - in this our developers, both internal and external, and developing platforms that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier developer experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed our internal and external developer customers' expectations.
Job Responsibilities:
* Drive the execution and realization of the open source roadmap, both the dimension of how we consume open source and also how to make contributions with the Head of Open Source Governance and input from other senior leaders in the Office of CTO
* Identify and prioritize open source consumption, inbound, and contribution, outbound, Key Performance Indicators, and associated metrics
* Curate our open source foundation investment portfolio and maintain support strategies
* Serve our internal developer customers by fulfilling open source consultation requests
* Develop and maintain our product strategy and product vision that delivers value to customers
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap; owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Build the framework and track the product and processes success
* Be active and visible in the open source community; participate in and speak at open source, and more general developer conferences
Required Qualifications, Skills and Capabilities:
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Understand the fundamentals of Software Bills of Materials, software supply chain, and software security
* Good organizational and prioritization skills, detail-oriented, strong interpersonal and influencing skills
* Ability to foster partnerships across lines of business to achieve goals and quality results in high-pressure, rapidly changing environment requiring flexibility and adaptability to changeable directives
* Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management
* Advance...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-09 08:59:08
