-
Description & Requirements
Customer Service Representative - Healthcare
Location: On-site in El Paso, TX
Hourly Base Pay: $15.37 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses!
*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Sunday, 8 a.m.
- 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m.
and 8 p.m.
Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.
Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions.
If you're dependable, compassionate, and looking to grow your career, we want to hear from you.
In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs.
You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.
Pay & Benefits
At Maximus, we're committed to helping you succeed, at work and beyond.
We offer a comprehensive pay and benefits package designed to support your wellbeing:
* Competitive Compensation:
* $15.37/hr.
base pay + 10% shift differential for evening shifts
* $750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion and referrals
*
* Company-paid medical coverage
* Invest in your ongoing education and development
* 401(k) with company match
* Paid time off, sick leave & 11 paid holidays
* Employee Assistance Program (EAP), wellness resources, and employee discount programs
* Flexible schedules that meet your lifestyle
* A supportive environment with career development and promotional opportunities
* No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provi...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-14 08:14:27
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Desired
- Second language: speaking, reading and/or writing- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain know...
....Read more...
Type: Permanent Location: Sevierville, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:49
-
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* High School Diploma or GED
* Must be 18 years old
* Ability to handle highly confidential information
* Meets minimum state requirements to perform the functions related to the position
DESIRED
* Any previous...
....Read more...
Type: Permanent Location: Moundsville, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:44
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking...
....Read more...
Type: Permanent Location: Pigeon Forge, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:39
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:37
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:36
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:35
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:34
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:32
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:31
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:29
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:29
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:27
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:26
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:25
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:24
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:23
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:21
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:20
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:19
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:18
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:16
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:15
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:14
-
Description & Requirements
Maximus is looking to hire a Training and QA Lead.
This position is remote but will occasionally require travel to the work site in Alexandria, Virginia.
The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.
Essential Duties and Responsibilities:
- Support the design, development, and distribution of training programs and materials.
- Develop and support the design, development, and distribution of training programs and materials.
- Establish and communicate the training methodologies to participants.
- Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.
Job-Specific Essential Duties and Responsibilities:
- Design, develop, and implement training curriculum
- Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Maintain continuous monitoring of call and chat quality
- Conduct regular calibrations with the team to ensure quality standards are understood
- Conduct feedback sessions with Analysts based on monitoring results
- Conduct regular calibrations with the team to ensure quality standards are understood
- Support leadership with assigned duties and acts as the department's subject matter expert
Minimum Requirements
- High School diploma or equivalent with 2-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens whithout dual citizenship with another country
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
- Bachelor's degree in related field of study strongly preferred
- 5 years in Learning and Development and quality role
- Experience with DTMO TAC processes, policies and systems
- Working knowledge of DTMO terminology
- Ability to create new curriculum and update existing curriculum
- Must be able to provide feedback to a team and individual
- Must know the ADDIE (or other applicable) learning and development lifecycle
- Must be able to work on site in Alexandria, VA
Preferred Skills and Qualifications:
- Experience with eLearning tools and Learning Management Systems (LMS)
- Excellent written and oral communications and presentation skills.
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability,...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-14 08:09:12
