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Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position.
Travel within the division to train and provide relief.
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the department.
Support the day-to-day functions of the Produce/Floral operations.
Embrace full, fresh & friendly and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Excellent oral/written communica...
....Read more...
Type: Permanent Location: Brentwood, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-15 08:10:22
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Assist customers and process sales.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* High school diploma or general education degree (GED); or combination of relevant education and experience
* Six months cashier experience to work at Customer Service Desk
* Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
* Ability to pass drug test
* Ability to work in a fast-paced environment
* Ability to work weekends on a regular basis, work any shift and work overtime as needed
* Ability to organize/prioritize tasks/projects
* Accuracy/attention to detail
Desired
* Knowledge of company policies, procedures, and organizational structure
* Related retail experience
* Deliver and encourage other assoc...
....Read more...
Type: Permanent Location: Batesville, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-15 08:10:20
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Create an outstanding customer experience by embracing the Customer 1st strategy and inspire associates to deliver excellent customer service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business.
Monitor all functions, duties and activities for the department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Bachelor's Degree pharmacy
- Current state pharmacist licensure in good standing
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective oral/written communication skills
Desir...
....Read more...
Type: Permanent Location: Bourbonnais, US-IL
Salary / Rate: 102825
Posted: 2025-11-15 08:08:43
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Assist customers and manage cash register.
Maintain neatness and cleanliness of the fuel center.
Recover stock, fill out incident and security reports, and maintain compliance documentation.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Re...
....Read more...
Type: Permanent Location: Port Huron, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:40
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Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
De...
....Read more...
Type: Permanent Location: Cartersville, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:38
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking...
....Read more...
Type: Permanent Location: Algonac, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:37
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Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return again to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Ability to work without supervision
* Ability to read shelf tags
* Excellent oral/written communication skills
* Basic math skills (i.e., counting, addition, and subtraction)
DESIRED
* Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
* Meet/exceed customer expectati...
....Read more...
Type: Permanent Location: Dundee, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:37
-
Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
De...
....Read more...
Type: Permanent Location: New Baltimore, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:36
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Responsible for learning and supporting a full-service Murray's experience that will embody the food passion, cheese knowledge, interactive customer service, and industry leading merchandising that is uniquely Murray's Cheese.
Work closely with in store Murray's Cheese Master to create an environment of outgoing, personal, theatrical cheese retailing within the store environment.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* A strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.
* Interest in, and openness to try, cheese daily
* Easily conveys ideas at the appropriate level based on audience
* Retail experience
* Super Foodie and supportive of cheese business in...
....Read more...
Type: Permanent Location: New Baltimore, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:34
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome...
....Read more...
Type: Permanent Location: Farmington Hills, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:08:34
-
Description & Requirements
Maximus is hiring Part-Time Regional Assessors to join our team.
In this role, you will conduct comprehensive Child and Adolescent Needs and Strengths (CANS) assessments for our Indiana Child Mental Health Wraparound (CMHW) program.
The successful candidate will ensure assessments, intake paperwork and program referrals are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes.
This position offers the opportunity to make a meaningful impact by helping individuals access vital support services.
This position does not require a clinical license.
Note: This position will be working for Maximus through a 3rd party vendor
About the program
We are contracted with the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA) to begin management of the Statewide Child Mental Health Wraparound Access Site.
In this role, Maximus assessors will work with Indiana youth and their families to provide them with informational in-person consultations about available resources and where appropriate, administer assessments.
The State will review assessment results and make decisions about potential eligibility for various wraparound around services.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- LPN, RN, LCSW, or related licensure may be required based on contract requirements
- Bachelor's in health/social work/related field, or a master's in any field
- Minimum of one (1) year of experience in the human services field.
-Familiar with behavioral health diagnoses, psychotropic medications, and medical diagnoses.
- Ability to assess individual needs effectively and provide accurate counseling regarding available support options.
- Strong multitasking skills with the ability to prioritize and manage a high volume of tasks.
- Proficiency in Microsoft Office Suite (Word, Ou...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:14
-
Description & Requirements
Maximus is hiring Part -Time Regional Assessors to join our team.
In this role, you will conduct comprehensive Child and Adolescent Needs and Strengths (CANS) assessments for our Indiana Child Mental Health Wraparound (CMHW) program.
The successful candidate will ensure assessments, intake paperwork and program referrals are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes.
This position offers the opportunity to make a meaningful impact by helping individuals access vital support services.
This position does not require a clinical license.
Note: This position will be working for Maximus through a 3rd party vendor
About the program
We are contracted with the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA) to begin management of the Statewide Child Mental Health Wraparound Access Site.
In this role, Maximus assessors will work with Indiana youth and their families to provide them with informational in-person consultations about available resources and where appropriate, administer assessments.
The State will review assessment results and make decisions about potential eligibility for various wraparound around services.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- LPN, RN, LCSW, or related licensure may be required based on contract requirements
- Bachelor's in health/social work/related field, or a master's in any field
- Minimum of one (1) year of experience in the human services field.
-Familiar with behavioral health diagnoses, psychotropic medications, and medical diagnoses.
- Ability to assess individual needs effectively and provide accurate counseling regarding available support options.
- Strong multitasking skills with the ability to prioritize and manage a high volume of tasks.
- Proficiency in Microsoft Office Suite (Word, O...
....Read more...
Type: Permanent Location: Bloomington, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:13
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Description & Requirements
Maximus is hiring Full-Time Regional Assessors to join our team.
In this role, you will conduct comprehensive Child and Adolescent Needs and Strengths (CANS) assessments for our Indiana Child Mental Health Wraparound (CMHW) program.
The successful candidate will ensure assessments, intake paperwork and program referrals are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes.
This position offers the opportunity to make a meaningful impact by helping individuals access vital support services.
This position does not require a clinical license.
Note: This position will be working for Maximus through a 3rd party vendor
About the program
We are contracted with the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA) to begin management of the Statewide Child Mental Health Wraparound Access Site.
In this role, Maximus assessors will work with Indiana youth and their families to provide them with informational in-person consultations about available resources and where appropriate, administer assessments.
The State will review assessment results and make decisions about potential eligibility for various wraparound around services.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- LPN, RN, LCSW, or related licensure may be required based on contract requirements
Preferred Requirements
Home Office Requirements
-Maximus provides company-issued computer equipment
-Reliable high-speed internet service
-Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
-Minimum 5 Mpbs upload speeds
-Private and secure workspace
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information an...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:12
-
Description & Requirements
Maximus is looking for a Sr.
System Consultant - Recording Studio in support of the Helpdesk and IT Support Program.
The Sr.
System Consultant - Recording Studio will provide proactive, white-glove customer service a wide range of IT support services in the field of radio and television broadcasting.
In addition to those duties, the Sr.
System Consultant will provide primary support for IT systems in the Recording Studio offices and in the client's Executive Office.
The technical skills required of the Sr.
System Consultant include network engineering, systems integration, graphics, office automation support, hardware/software troubleshooting, interface with application vendors, systems analysis/programming, and web development.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Lead reviews and analyze efficiencies of systems
- Analyze system data and performance reports to identify trends and business impact.
- Mentor IT Application Analysts in data analysis and process improvements
- Interact with all levels within the organization; develop working relationships with management, staff, stakeholders and business partners
- Participate in meetings and evaluate outcomes to ensure needs of project stakeholders are being met
Responsibilities include but are not limited to:
- Customer Support and Communication
- Exceptional verbal and written communication skills required to prepare and deliver technical briefings and reports to government staff and/or hardware and software vendors.
- Ability to effectively teach technical concepts to customers, ensuring clear understanding and proper usage of technology.
-Develop training programs for client staff that include basic troubleshooting diagnostics for client staff members' respective systems and hardware.
- Develop preventative maintenance programs and backup/redundancy systems to ensure that the Recording Studio has uninterrupted operations.
- As new technologies are introduced into the market, the Sr.
System Consultant will research, evaluate, test, and make recommendations to the client on an ongoing basis.
Once an acquisition has been made, the Sr.
System Consultant will be responsible for developing an implementation plan; installing, configuring, and testing hardware; training staff; and updating the documentation.
- Support all aspects of the operations, including computer support in relation to coverage of client broadcasts, and the following departments:
1.
Client's television studios,
2.
Audio studios,
3.
Post-production (including graphics),
4.
Closed captioning rooms,
5.
CER/Tech Core/Data Center,
a.
Scheduling and billing systems,
b.
Streaming audio/video servers, and
c.
Web server
Technical Expertise in Multi-Platform Environments
- Managing Operating Systems--Supporting Windows, Mac, and server systems, ensuring they are properly configured,...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:11
-
Description & Requirements
Maximus is hiring Full-Time Regional Assessors to join our team.
In this role, you will conduct comprehensive Child and Adolescent Needs and Strengths (CANS) assessments for our Indiana Child Mental Health Wraparound (CMHW) program.
The successful candidate will ensure assessments, intake paperwork and program referrals are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes.
This position offers the opportunity to make a meaningful impact by helping individuals access vital support services.
This position does not require a clinical license.
Note: This position will be working for Maximus through a 3rd party vendor
About the program
We are contracted with the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA) to begin management of the Statewide Child Mental Health Wraparound Access Site.
In this role, Maximus assessors will work with Indiana youth and their families to provide them with informational in-person consultations about available resources and where appropriate, administer assessments.
The State will review assessment results and make decisions about potential eligibility for various wraparound around services.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- LPN, RN, LCSW, or related licensure may be required based on contract requirements
- Bachelor's in health/social work/related field, or a master's in any field
- Minimum of one (1) year of experience in the human services field
-Familiar with behavioral health diagnoses, psychotropic medications, and medical diagnoses.
- Ability to assess individual needs effectively and provide accurate counseling regarding available support options.
- Strong multitasking skills with the ability to prioritize and manage a high volume of tasks.
- Proficiency in Microsoft Office Suite (Word, Out...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:11
-
Description & Requirements
Maximus is hiring a Lead Operations Coordinator for the Indiana Child Mental Health Wraparound (IN CMHW) program.
In this role, you will conduct comprehensive Child and Adolescent Needs and Strengths (CANS) assessments for our Indiana Child Mental Health Wraparound (CMHW) program.
The successful candidate will ensure assessments, intake paperwork and program referrals are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes.
In addition, the Lead Operations Coordinator will provide support to assessors throughout the state of IN and review completed CANS assessments.
This position offers the opportunity to make a meaningful impact by helping individuals access vital support services.
*
* This position requires daily travel, approximately 50% within the region you are hired in, to conduct CANS assessments in clients' homes and obtain signatures on necessary documents.
Please note: This position will be working for Maximus through a 3rd party vendor
About the program: We are contracted with the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA) to begin management of the Statewide Child Mental Health Wraparound Access Site.
In this role, Maximus assessors will work with Indiana youth and their families to provide them with informational in-person consultations about available resources and where appropriate, administer assessments.
The State will review assessment results and make decisions about potential eligibility for various wraparound around services.
Essential Duties and Responsibilities:
- Maintain knowledge and documentation of operational and system processes.
- Create, review, and present program documents, business and software specifications, process flows, and test cases.
- Lead special projects with cross functional teams to implement project management processes and applications related to reporting solutions based on stakeholder inputs.
- Monitor and interact with end users and cross functional teams to assist in technical troubleshooting Remedy Help Desk tickets to provide resolution results.
- Create, develop, and maintain policies, procedures, and manuals.
- Document complex program and system needs for both technical and non- technical audiences.
- Works closely with other departments to optimize operational activities.
- Support leadership and product owner and stakeholders on project priorities
- Other duties as assigned
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree
- At least two (2) years of experience in one or a combination of the following areas: clinical work, skill-building, case management, child welfare, juvenile justice, or K-12 education.
Preferred Requirements:
- Prior experience completing clinical assessments.
- At least one (1)...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:09
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:09
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:08
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:07
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:07
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:06
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:05
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:05
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:04
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Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-15 08:07:03
