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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:41
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Join a team at the forefront of bank-wide transformation.
You'll serve as a strategic advisor to leadership, translating complex operational and business challenges into analytics-driven roadmaps, measurable outcomes, and clear executive narratives that drive alignment across multiple business units.
As an Executive Director - Process Improvement Director, Data Mining & Simulation, you will lead a team of professionals responsible for delivering complex, high-impact strategic projects across the bank.
This role will drive advanced analytics, simulation modeling, and data-driven decision-making to support CCB's business transformation and innovation agenda.
The scope of data mining includes process mining and task mining, enabling deep insights into operational workflows and task-level activities.
A core focus of the role is accelerating decision-making with AI-enabled analytics, to improve the speed, accuracy, and scalability of insights and enable sustained business transformation.
Job responsibilities:
* Lead, mentor, and develop a team of data mining and simulation specialists, fostering a collaborative, high-performance culture
* Oversee the design and delivery of complex data mining and simulation engagements-including process mining and task mining-in support of strategic initiatives across multiple business units
* Lead adoption and integration of AI to accelerate analysis, improve accuracy, and scale insights for measurable business impact
* Manage process improvement initiatives using advanced analytics to identify operational inefficiencies, and deliver impactful recommendations
* Establish best practices, standards, and methodologies for process/task mining, simulation, analytics, and AI within the consulting group
* Develop deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring satisfaction and value throughout engagements
* Use executive-level storytelling to communicate complex strategies and change recommendations to diverse stakeholders, influencing decisions and driving understanding
Required qualifications, capabilities, and skills:
* Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Engineering, or a related field
* Deep experience in data mining (including process mining and task mining), simulation modeling, advanced analytics, and AI, preferably within financial services or consulting
* Proven people leadership and complex project delivery experience, including leading cross-functional teams and building a culture of continuous improvement and innovation
* Strong proficiency in analytics platforms (e.g.
Snowflake, Alteryx), simulation tools, AI coding assistants (e.g.
Claude Code, GitHub CoPilot), and programming languages (e.g., SQL, Python)
* Demonstrated ability to translate business needs into technical solutions and actionable insights
* Strong communication and stakeholder manage...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:37
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Role Description:
As an Analyst on the Subsidiary Banking team you will have access to senior officers of the firm and senior clients.
You will be expected to perform at a high level of excellence and will be recognized for their contributions in a dynamic and demanding environment.
You will collaborate with other professionals, leveraging the full spectrum of the firm's resources to help develop customized financial solutions that address the unique needs of each client in the portfolio.
You will support assigned Subsidiary Bankers with sales and relationship management activities, including marketing, execution, and responding to general client requests.
You will also assist with managing internal processes related to deal execution, internal approvals, and business aspects of regulatory reporting.
Job Responsibilities:
* Assist Subsidiary Bankers in managing existing client relationships and supporting efforts to develop a new client base to drive revenue growth, with a focus on the greater China corridor.
* Engage and coordinate with partners across the firm to build proficiency across all products within the scope of Banking, Payments, Markets, Asset Management, Credit, DCM, FX, Rates, Commodities, and Investor Services.
* Prepare customized pitch books and other marketing materials to help generate new business and review existing relationships and setups, anticipating client needs.
* Support Bankers and Payments Sales Managers on new bids (including RFPs), contribute to pricing and profitability models, and assist with documentation negotiation and the handoff to implementation and service teams.
* Maintain internal reports and monitor revenue trend reporting on a monthly basis to identify key portfolio trends; work with Finance and Business Management teams to ensure deals are tracked accurately for reporting.
* Conduct pricing analyses and support the development of pricing strategies and recommendations, particularly for Requests for Proposal (RFPs) and new client requests.
* Help maintain existing business by ensuring a high level of customer satisfaction.
* Partner with internal teams on the client onboarding and KYC process to support the Firm's adherence to legal, regulatory, and compliance requirements.
* Support ad-hoc projects and analyses as requested.
Required Qualifications, Capabilities and Skills:
* Fluency in Mandarin is required
* Bachelor's degree with strong academic credentials.
* Self-starter with a high level of motivation, dependability, intelligence, curiosity, and a team player mentality.
* Excellent verbal and written communication skills, with the ability to synthesize complex problems into concise conclusions.
* Strong time management, organizational, and planning skills.
* Ability to build relationships and collaborate effectively with internal teams and resources.
* Solid quantitative, analytical, and computer skills, includ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:36
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Join JPMorganChase as a Corporate Dining Manager and become part of a collaborative team dedicated to excellence in hospitality.
We provide comprehensive office support, seamless event execution, and outstanding dining services that enhance the workplace experience.
If you are passionate about food and beverage service, thrive in leadership roles, and are committed to delivering superior customer experiences, we invite you to help shape the future of dining for our professionals, clients, and guests.
As an experienced leader in corporate dining amenities at JPMorganChase, you will oversee food and beverage operations.
You will guide a guest-facing team-including dining captains and staff-to deliver exceptional service, maintain quality standards, and foster a positive atmosphere.
By applying your specialized knowledge and strong leadership skills, you will proactively support daily office needs, meeting and event execution, and ensure a holistic, customer-centric dining experience for our professionals, clients, and guests.
Job responsibilities
* Proactively identify and address training needs for waitstaff and captains, implementing new procedures and equipment.
* Effectively interview, hire, and schedule dining service team members to ensure optimal staffing levels.
* Diligently assist with attendance management, staff warnings, suspensions, and terminations in partnership with Human Resources.
* Thoroughly document incidents and counseling sessions to maintain accurate records.
* Consistently prepare and deliver performance reviews for direct reports.
* Efficiently manage cost control and labor standards to support operational excellence across Client Centers.
* Regularly monitor and record inventory of goods to ensure adequate supply and minimize waste.
* Collaboratively support operational needs with the General Manager and Chef for seamless service delivery.
* Actively participate in service, uphold JPMC standards, and resolve guest complaints to ensure best-in-class client experience.
* Reliably ensure sanitation compliance and promote teamwork to foster a positive work environment.
* Continuously review industry trends and incorporate innovative practices to enhance dining operations and guest satisfaction.
Required qualifications, capabilities and skills
* 3+ years fine dining and or luxury hotel experience in management and, in multi-outlet establishment
* Commitment to excellence
* Passion for food and the hospitality industry
* Strong computer skills and knowledge of Microsoft Office 360
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small busines...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:34
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You will raise engineering standards through hands-on development, thoughtful design, and mentorship that helps the team grow.
As a Lead Software Engineer at JPMorganChase within Asset & Wealth Management, you will build and evolve modern platform capabilities that help advisors, clients, and operations teams deliver outcomes with speed, safety, and reliability.
You will own end-to-end delivery of secure services and APIs, partnering closely with product and engineering peers across regions to solve complex business and technical problems.
Job responsibilities
* Execute creative software solutions across design, development, and technical troubleshooting working as a senior developer individual contributor on a strategic client reporting and data platform.
* Engineer data pipelines, calculations, data distribution and reporting to be presented to Asset Management clients.
* Develop secure, high-quality production code, and mentor junior developers through code reviews, design sessions and knowledge sharing.
* Deliver technology solutions as part of an Agile Scrum team, contributing to sprint planning, complexity analysis, daily standups, and retrospectives to drive predictable outcomes.
* Partner with manager and Product Owner to use metrics to continuously improve practices to build a high performing team.
* Work directly with end users and Product Owners to communicate status, understand requirements, and ensure an understanding of how work aligns with business objectives.
* Collaborate with Scrum teams locally and across regions to share solutions, challenges, and best practices, improving consistency and delivery speed.
* Identify opportunities to eliminate or automate remediation of recurring issues to improve operational stability and service reliability.
Required qualifications, capabilities and skills
* Strong software engineering practices and 5+ years applied hands on experience.
* Track record of hands-on practical experience delivering system design, application development, testing, and operational stability.
* Strong Java skills with demonstrated Spring Boot and REST API development experience.
* Applied knowledge in data modeling and strong SQL skills.
* Proficiency in automation and continuous delivery methods (CI/CD).
* Proficiency across the Software Development Life Cycle, from design through build, test, release, and support.
* Advanced understanding of Agile engineering practices including continuous integration and delivery, application resiliency, and security.
* Demonstrated proficiency in software applications and technical processes within a technical discipline (for example, cloud, artificial intelligence, machine learning, or mobile).
Preferred qualifications, capabilities and skills
* Experience building cloud-native solutions on Amazon Web Services.
* Python knowledge or a desire to learn independently.
* Knowledge o...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:31
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Join a team that's shaping the future of digital experiences at JPMorgan Chase.
As a Business Analyst, you'll drive innovation and deliver impactful web solutions that connect millions of users to our brand.
Make your mark by transforming ideas into seamless digital journeys.
As a Business Analyst on the Performance Marketing Corporate Websites Management team, you'll collaborate with cross-functional partners to deliver high-impact web solutions.
Your day will include leading agile ceremonies, translating business needs into actionable requirements, and leveraging tools like Figma and Jira.
Your work ensures our digital platforms are user-centric, efficient, and aligned with strategic goals.
Job Responsibilities
* Collaborate with product owners, developers, and the UX design group to bridge business and technical needs.
* Apply Behavior-Driven Development (BDD) practices, writing clear \"Given-When-Then\" scenarios.
* Develop and review user stories, use cases, and technical specifications.
* Gather requirements and author improvement suggestions with platform teams.
* Use Figma to facilitate design collaboration and communicate design elements to developers.
* Evaluate and document impact and gap analyses for proposed changes.
* Assist developers with technical improvements and system refactoring.
* Support Business as Usual (BAU) requests and strategic client initiatives.
* Track and analyze development KPIs using data visualization tools.
* Support scrum coaches and contribute to agile process enhancements.
* Lead daily scrum calls, pre-refinement sessions, and sprint 0 planning meetings.
Required qualifications, capabilities, and skills
* Bachelor's degree in Business, Computer Science, or related field, or equivalent experience.
* Experience in business analysis and data analytics.
* Proficiency with Jira, Figma, and data analysis tools (e.g., MS Excel).
* Ability to translate design concepts into technical specifications.
* Ability to write clear BDD scenarios (\"Given-When-Then\").
* Strong documentation and communication skills.
* Collaborative mindset for cross-team work.
* Strong problem-solving and strategic thinking skills.
* Proven ability to manage multiple priorities in a fast-paced environment.
* Experience leading agile ceremonies and project planning.
* Skilled in tracking and analyzing KPIs.
Preferred qualifications, capabilities, and skills
* Proactive approach to process improvement and innovation.
* Experience supporting technical refactoring initiatives.
* Experience working with remote or globally dispersed teams.
* Advanced proficiency in data visualization tools (e.g., Tableau, Power BI).
* Familiarity with financial or digital marketing environments.
* Knowledge of emerging digital trends and technologies.
* Agile certifications (e.g., Scrum, Kanban) or significant agi...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:28
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DESCRIPTION:
Duties: Provide operational support for interest rate derivative trades.
Ensure accuracy in Markitwire and TradeAgent submissions and volumes across all interest rate derivatives products and sub-product types.
Identify and monitor any system or application failures that prevent the normal straight-through process from being completed until resolved.
Adhere to all trade processing controls and regulatory requirements, including start, intraday, and end-of-day checkpoints.
Respond promptly to requests and queries from marketers or clients.
Escalate problematic trades to Sales, Middle Office, and Operational Management as necessary.
Serve as the primary point of contact for queries from marketers, clients, and internal teams, including Risk Middle Office, Reference Data Team, Confirmations, DTCC, Settlements, Valuations, Collateral, Legal, Credit, and Audit.
Onboard clients to the preferred electronic matching utility.
Collaborate with stakeholders across operations, technology, risk, compliance, and front office to define scope, align priorities, and ensure timely delivery of new sales-trading workflows and system implementations.
Develop standard operating procedures (SOP) for all processes and controls to facilitate proper handover among teammates.
Stay informed about market trends and key economic dates to provide appropriate coverage and support to the front office.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Economics, Finance, or related field of study plus 3 years (36 months) of experience in the job offered or as Trading Services Associate, FX Trader Support Analyst, or related occupation.
Skills Required: This position requires experience with the following: processing Cleared Products, including Mandated to Clear (MTC) requirements, using Swap Execution Facilities (SEF) for Derivative Products; documenting Derivatives life-cycle events, including legal representation and documentation of life-cycle events, using industry-standard tools and frameworks such as Markitwire and the International Swaps and Derivatives Association (ISDA) documentation standards; analyzing and optimizing front-to-back trade life cycle flow for Rates Derivatives Products, ensuring compliance with regulatory requirements; calculating and assessing risk components and relative calculations for Derivatives Products; evaluating and ensuring compliance with Commodity Futures Trading Commission (CFTC) and European Securities and Markets Authority (ESMA) reporting eligibility for Derivative Products; assessing Non-Cleared Margin Requirements (NCMR) and evaluating clients and products for initial and variation margins using regulatory guidelines; utilizing Markitwire Portal, Markitwire and DMS for trade processing, product eligibility, trade details, and product standard conventions; applying the International Swaps and Derivatives Association (ISDA) framework to manage and document derivatives transactions; analyzi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:27
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We believe in making dreams possible for everyone, every day.
You'll be at the heart of this mission, creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, creating personalized experiences, exceeding expectations, and embracing diversity and inclusion.
As a Senior Private Client Banker in a J.P.
Morgan or Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering J.P.
Morgan products, banking solutions and cutting-edge financial technology to a select group of affluent clients.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances and help them achieve their financial goals.
You will acquire new clients by actively soliciting referrals and developing internal and external sources.
You will collaborate with colleagues in joint meetings and work as part of a dynamic team to achieve outstanding business results.
Job Responsibilities
* Put clients first and exceed their expectations - share the exciting benefits of our new Private Client tiered product suite and relationship program with clients who may qualify, helping them unlock exclusive advantages.
* Actively manage the banking relationships of clients and their families with a personalized, advice-driven approach.
Deliver exceptional service, resolve issues from start to finish, and ensure each client enjoys the best products, premium service, and relationship pricing.
Help them fully leverage their connection with JPMorganChase.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Collaborate with Private Client Advisors and Private Client Investment Associates to offer comprehensive family and life planning services for clients and their beneficiaries, ensuring their financial future is secure.
* Work closely with Specialists, including Private Client Advisors, Financial Planners, Home Lending Advisors, and Business Relationship Managers, to link clients with experts who can address their unique financial needs.
* Serve as a dedicated point of contact to make clients' lives easier by resolving banking issues on their behalf.
Maintain a holistic view of all their products, personal connections, key partners, and interactions with JPMorganChase.
* Take responsibility for operational risk and control, while strictly adhering to policies, procedures, and regulatory banking requirements, ensuring clients' peace of mind.
Required Qualifications, Capabilities and Skills
* Demonstrated success using a value-added, relationship-oriented approach to deepen client relationships.
* 2+ years Branch Banking Banker, or equivalent experience in financial services sales, with verifiable succes...
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Type: Permanent Location: Encino, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:25
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Join our Consumer Bank Marketing Engagement & Communication team as a Senior Associate within the Onboarding and Engagement pillar, where you will have the opportunity to develop and manage key retail marketing initiatives for the core segment.
This role offers a chance to contribute to campaigns that increase retention, financial health, and digital adoption across the Consumer Bank, as part of a rewarding and dynamic work environment.
As a Senior Marketing Associate within the Onboarding and Engagement team, you'll be responsible for end-to-end creative development, execution, and management of onboarding and engagement campaigns across digital and direct mail channels.
You'll demonstrate strong project management skills and drive results by working collaboratively with many business partners while maintaining strong organization and focus.
You'll need to be self-motivated, self-directed, detail-oriented, and energized to thrive in a fast-paced, always-changing work environment while being required to adhere to established processes and specific timeline.
Job responsibilities
* Manage the end-to-end creative development with internal and external agencies while incorporating feedback from brand, product, legal, and regulatory reviewers
* Manage execution of omni-channel marketing campaigns within multiple systems and processes ensuring initiatives are on-strategy, on time and within budget parameters
* Contribute to ongoing improvement of internal processes to drive operational efficiencies, and speed to market across projects.
* Track and manage content updates and annual recertification of in-market tactics and materials
* Manage multiple initiatives to completion under rigorous deadlines in a fast paced and dynamic environment
* Think critically and make recommendations to optimize campaigns to improve results, efficiencies and reduce costs
Required qualifications, capabilities and skills
* 5+ years' experience in a marketing campaign execution role
* Experience working in a fast-paced environment, with strong skills in multi-tasking and prioritization
* High energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
* Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
* Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
* Creativity and innovation with a focus on constant improvement
* Excellent written and oral communication skills
* Excellent Microsoft Excel and PowerPoint skills
Preferred qualifications, capabilities and skills
* 4-year college degree
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a b...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:23
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As a Sr.
Home Lending Advisor, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
You will be the home lending specialist at the branch, and you will have an opportunity to coach and mentor the branch team by providing training on products and services.
You will work together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services.
Partnering with your team, you will create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
Required Qualifications, Skills and Capabilities
* Bachelor's degree or equivalent work experience in sales and/or real estate preferred
* Minimum three years of mortgage lending and proven sales experience in retail banking required
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
* Internal: Ability to develop a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* External (Customer): Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Preferred qualifications, capabilities, and skills
• FHA/VA sales experience preferred
• Marketing, promoting, relationship building, and consulting skills preferred
• Intermediate PC skills in a Windows environment preferred
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addit...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Boardman, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:19
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Join our team as a Client Center Meeting Coordinator and become the face of hospitality for JPMorganChase.
In this pivotal role, you will create memorable experiences for employees and clients, ensuring every interaction reflects our dedication to world-class service.
You'll seamlessly manage the front desk, escort clients to their meeting spaces, and provide expert support for meeting planning and inquiries.
As a key partner in event execution, you'll collaborate with Event Planners to deliver flawless small events that showcase our brand's commitment to excellence.
We seek a customer-centric professional with outstanding organizational skills and a sharp eye for detail-someone who thrives in a fast-paced environment and is passionate about making every moment count.
As a Client Center Meeting Coordinator, you will be integral to creating a positive and lasting impression of our organization for employees and clients.
You will manage the front desk, embody our commitment to hospitality and exceptional customer service, escort clients to meeting rooms, provide meeting planning support, assist with meeting inquiries, and help plan small events while supporting Event Planners in event execution.
The ideal candidate is customer-focused, highly organized, and attentive to detail.
Job responsibilities
* Consistently stand, greet, and welcome all clients to the Client Center, enhancing their experience from arrival.
* Proactively escort clients to meeting rooms, offering coat room and bag check services for added comfort.
* Attentively assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant visit.
* Collaboratively work with internal and external partners-including catering, security, audio-visual, events, and facility teams-to deliver exceptional service.
* Efficiently manage front desk functions by answering phones, returning emails promptly, reviewing meeting room requests, and understanding event schedules.
* Actively join Event Planners on pre-conference calls, assist with data entry, and support event execution with meticulous attention to detail.
* Thoroughly check meeting rooms to ensure catering, audio-visual, and setups match Banquet Event Orders, meeting all client specifications.
* Skillfully master EMS (Event Management System) to detail reservations, review requests, and manage event logistics.
* Knowledgeably understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees.
* Independently take the lead in planning and coordinating small events, handling logistics with precision for smooth execution.
* Flexibly provide support to Event Planners for larger events, assisting with coordination and working early mornings or late evenings as needed for coverage.
Required qualifications, capabilities and skills
* Bachelor's degree required.
* Minimum three years' experience in the hospital...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Allentown, US-PA
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:15
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:14
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About JPMorgan Chase:
JPMorgan Chase is a global leader in financial services, committed to delivering innovative solutions and exceptional customer experiences.
We foster a culture of excellence, collaboration, and continuous improvement, guided by our core values of integrity, accountability, and client focus.
Position Overview:
Join our dynamic team where you will help shape and lead the overall strategy, execution, and ongoing optimization of Chase's Owned Channels, which is responsible for driving significant digital account acquisition and revenue growth.
This role offers the opportunity to help build the future of digital marketing for our credit card portfolio, optimize customer journeys, and influence firm-wide strategic priorities.
As a Vice President on our Card Marketing team, you will be responsible for delivering strong acquisition performance and managing ambitious annual targets, while continuously identifying and implementing innovative testing and optimization initiatives to enhance customer engagement and drive incremental account growth.
Job Responsibilities:
* Lead and manage the acquisition marketing strategy for Chase Owned Channels
* Collaborate with cross-functional teams across Marketing, Product, Technology, Data & Analytics and Operations to identify opportunities to maximize and grow card acquisitions
* Partner closely with Data & Analytics to drive marketing decisions and optimize digital performance
* Lead site optimization and testing strategy roadmap to improve funnel conversion rates
* Present performance updates and future-state strategies to senior leadership to influence prioritization decisions
* Lead and mentor a growing team of direct reports and associates
Required qualifications, capabilities, and skills:
* 6+ years of relevant digital marketing experience, preferably with expertise in acquisitions
* Strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
* Demonstrates strong data-driven decision-making skills, while also being a creative problem-solver
* Ability to thrive in a fast-paced, results-driven, highly dynamic environment
* Strong executive communication and cross-functional leadership skills
* Demonstrated ability to manage budgets, prioritize initiatives, and mentor talent
Additional capabilities and skills:
* Be a highly motivated self-starter
* Experience working with external agencies
* Ability to stay calm under pressure
* Skilled and comfortable at working in a highly matrixed organization
Additional information: Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting
Chase is a leading f...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:13
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As an Investment Specialist (Global Retirement) - Vice President in the Asset Management Multi-Asset Solutions (Retirement) team, you will support the Global Retirement business ($175 billion in assets under supervision) through a blend of client-facing, analytical, and reporting work.
You will have the opportunity to engage with capital markets, asset allocation, and content creation in a fast-paced portfolio management environment, with a focus on target date and retirement income strategies spanning registered mutual funds, collective investment trusts, and advisory portfolios.
Your clear communication skills and attention to detail will be critical in this role.
Job responsibilities:
* Client-facing delivery - present market and investment insights covering macroeconomic trends, tactical asset allocation, and diversification strategies to both internal sales partners and external clients through prospecting conversations, quarterly investment reviews, and CE webinars.
Clearly articulate portfolio views, positioning, and key selling points across target date and retirement income strategies.
* Client portfolio subject matter expert - draft portfolio commentary and other communications, analyze client portfolios (returns, risk, performance attribution, etc.), create portfolio proposals, and conduct ad-hoc client portfolio or business-related analyses.
Respond to ad-hoc data requests and reporting needs efficiently and independently.
* Presentation materials - point person for the maintenance and development of client presentations (decks, webinars, investment reviews), research insights, and marketing materials.
Prepare strategy presentations with detailed portfolio analysis, positioning, analytics, and performance results.
You will be expected to craft creative solutions for varying client needs and update content that reflects timely changes in an evolving market environment, partnering with portfolio managers and other investment specialists as appropriate.
* Training internal sales force - collaborate with sales teams to train and equip advisors with relevant market talking points, product knowledge, and implementation strategies across the retirement product suite.
* Internal product manager and key stakeholder - support relationships with the various global retirement sales channels; serve as primary point of contact for questions and inquiries related to the MAS Global Retirement business.
Coordinate with Sales, Global Strategic Relationships, and RFP teams to address client requirements using deep product expertise.
Represent the team in internal strategic initiatives and projects.
* Competitive analysis - gather and analyze the competitive landscape across target date and retirement income peers, identifying key differentiators and opportunities to sharpen our positioning.
* Desk coverage - ensure coverage for the investment specialist team, including client meetings, client reporting, fielding in...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:11
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Director in Risk Management and Compliance, you will lead second line of defense oversight of technology and cybersecurity/technology operational risk for Commercial and Investment Bank Markets lines of business, advising senior technology leaders, and supporting the firm's modernization and transformation to modern engineering practices.
You will evaluate risk posture against multi-year modernization roadmaps (e.g., cloud and platform modernization), Agentic AI adoption and proactively review change activity, define risk responses, and act as a trusted risk advisor influencing executive decisions.
Job Responsibilities
* Serve as the risk lead for technology and cybersecurity technology areas
* Evaluate risk posture and assess alignment to modernization strategies/roadmaps (e.g., cloud adoption, platform modernization).
* Shape technology and cyber risk strategy with senior tech and digital leaders
* Identify technology operational risks stemming from events/incidents impacting operations (including disruption of CIB markets operations where applicable).
* Identify operational risks from large and/or impactful change activities.
* Work side by side with first line control implementation and execution.
* Provide leadership across a matrixed organization, influencing priorities and outcomes beyond traditional boundaries.
* Build and maintain strategic executive relationships across the firm and with key external partners (e.g., suppliers, industry groups).
* Act as executive sponsor/trusted advisor to develop technology risk capabilities, including talent/workforce strategy and control maturity.
* Develop and execute an oversight plan for Global Markets Technology
Required qualifications, capabilities and skills
* 10+ years of senior IT leadership experience across application development, infrastructure, and/or cybersecurity with strong engineering background.
* Proven ability to influence/advise senior technology executives and operate effectively in a fast-paced, matrixed organization.
* Significant experience architecting and delivering large, complex solutions, including public and/or private cloud architectures (ie.
AWS/GCP/Azure).
* Ability to translate business strategy into investable technical roadmaps using enterprise architecture principles.
* Strong commercial and vendor management experience with external partn...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:09
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Global Payments API Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Writes the requirements, epics, and user stories to support product development
* Supports API governance activities including consistency of standards, naming conventions, and backward-compatibility considerations
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Required qualifications, capabilities, and skills
* Strong written and verbal communication skills, with experience producing clear requirements and stakeholder updates for mixed technical/non-technical audiences
* Experience in product life cycle activities including discovery and requirements definition
* Proficient knowledge of the product development life cycle
* Developing knowledge of data analytics and data literacy
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Experience working on API-based products or platforms, including translating client needs into well-defined API requirements
* Experience collaborating with engineering on API specifications (e.g., OpenAPI/Swagger) and reviewing changes for completeness and clarity
* Demonstrated ability to write high-quality epics, user stories, and acceptance criteria that engineering teams can execute with minimal rework
* Familiarity with client onboarding / implementation for APIs and partnering with sales, servicing, or implementation teams
* Experience supporting production API products (incident learnings, root-cause themes, operational readiness)
* Experience with developer portals or self-serve enablement patterns (docs, examples, SDKs, sandbox concepts)
* Experience in payments (e.g., RTP, ACH, wires, ISO 20022, payment initiation) or treasury servic...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:08
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We are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker in a JPMorgan Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job responsibilities
* Create a welcoming environment by delivering attentive and engaging service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations with everyday transactions as well as new account openings to help the team when needed complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Required qualifications, capabilities, and skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Customer service experience.
* High school diploma or GED equivalent.
Preferred qualifications, capabilities, and skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Chase is a leading f...
....Read more...
Type: Permanent Location: Scarsdale, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:08
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Step into the role of a Marketing Channels lead in Consumer Banking, accountable for driving incremental deposit (checking/savings account) growth from existing Chase households across Branded & Cobrand Card, Home Lending, Business Banking, Wealth Management, and Auto.
As a Cross Line of Business Marketing Senior Associate on the Acquisition Marketing team, you will lead channel strategy, identifying opportunities to drive new accounts; including, channel expansion, improved user experiences, and identification of the "moments that matter," personalizing and contextualizing the acquisition message.
We're seeking to grow our team with an intellectually curious, innovative marketing leader to focus on:
Job Responsibilities:
* Setting and lead the deepening channel strategy to grow new-to-Consumer Bank relationships, translating firm and household goals into a prioritized roadmap with clear hypotheses, success metrics, and governance
* Identifying and sizing growth opportunities across channels and segments; building business recommendations and trade-offs to optimize for scale, profitability, and customer experience
* Designing and driving test-and-learn initiatives in partnership with the cross-functional marketing team-defining target populations, offers, channel mix, measurement approach, and iteration plan to improve conversion through the deepening funnel
* Developing a data-driven plan for where and how to introduce acquisition messaging during the customer journey across new and existing channels
* Improving funnel performance and touchpoint effectiveness (chase.com, email, direct mail) by reducing customer friction/complexity and enhancing reach, frequency, targeting, and response rates
* Influencing and aligning cross-functional stakeholders across the firm through structured narratives, executive-ready updates, and recommendations
* Leveraging centralized performance reporting and insights to monitor portfolio trends and identify growth areas
* Managing day-to-day initiatives across cross-functional partner groups in Campaign Management, Analytics, List, Product, and other Lines of Business to deliver outcomes
Required qualifications, capabilities, and skills:
* 4+ years in marketing, growth, or lifecycle strategy
* Strong collaboration and communication skills, ability to take initiative and challenge the status quo
* Demonstrated experience leading growth strategy / acquisition strategy / marketing strategy in a highly matrixed environment, driving alignment across cross-functional teams
* Self-Motivated: Able to maintain focus and productivity independently, ability to problem-solve and find solutions to challenges before seeking help
* Strong analytical skills: ability to structure problems, interpret performance drivers, and translate data into decisions or creative solutions
* Proven ability to lead cross-functional execution (testing, launches, measurement,...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:05
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ou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in JP Morgan Access Administration, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with Engineering and other cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts, user research, journey mapping, and market analysis to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Drives end to end stakeholder management: communicate trade-offs and risks transparently, resolve conflicts, and secure cross-functional buy-in (engineering, design, operations, risk/compliance, and go-to-market) to deliver measurable outcomes
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:03
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DESCRIPTION:
Duties: Analyze large datasets to identify trends, patterns, and insights that can drive operational improvements and ensure compliance.
Gather, analyze, and interpret data sets to identify operational challenges and contribute to informed decision-making, ensuring secure and stable application development.
Create dashboards for management, to highlight key metrics to facilitate strategic planning and performance monitoring.
Deliver end-to-end data solutions and process automations.
Develop and Deploy AI and ML models to automate complex processes, improve decision-making, and provide predictive insights.
Collect, analyze and monitor low-code and no-code automation in test and production environments.
Collaborate with key stakeholders on Objectives and Key Results to deliver benefits from operational automation.
Conduct analysis of requirements and quality assurance for completeness, coverage, correctness, and testability, for application releases and test environments.
Ensure data accuracy and compliance with tax regulations in US documentation and compliance.
QUALIFICATIONS:
Minimum education and experience required: 3- or 4-year Bachelor's degree in Physics, Computer Science, Computer Engineering, or related field of study plus 7 years (84 months) of experience in the job offered or as Operations Automation Lead, Business Analysis Manager, System Analyst, Delivery Module Lead, Delivery Software Engineer, Process Associate, or related occupation.
Skills Required: This position requires seven (7) years of experience with the following: Analyzing requirements and quality assurance for completeness, coverage, correctness, and testability.
This position requires six (6) years of experience with the following: Analyzing datasets to identify trends, patterns, and insights; Providing data-driven insights to support initiatives; Analyzing business processes, events, and flows.
This position requires any amount of experience with the following: Streamlining data preparation, data blending, and advanced analytics to automate workflows using tools including Alteryx; Transforming processed data into interactive dashboards and reports using tools including Tableau; Interpreting and presenting datasets to facilitate strategic planning and performance monitoring using python libraries including Matplotlib and Seaborn; Performing data analytics, data cleaning, manipulation, and statistical analysis using Python through libraries such as Pandas, NumPy, or Scipy; Developing and deploying AI models to automate processes and provide predictive insights; Identifying stakeholders and OKRs, KPIs, and metrics; Performing document data extraction of information from documents such as PDFs, emails, contracts, or reports by leveraging natural language processing; Modeling, executing, and automating business decision logic using DMN drools framework; Designing, testing, and validating DMN decision models using BPMN tools including Signavio; Creating of...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:02
-
We are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker in a JPMorgan Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job responsibilities
* Create a welcoming environment by delivering attentive and engaging service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations with everyday transactions as well as new account openings to help the team when needed complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Required qualifications, capabilities, and skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Customer service experience.
* High school diploma or GED equivalent.
Preferred qualifications, capabilities, and skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Chase is a leading f...
....Read more...
Type: Permanent Location: Jupiter, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-05 07:52:02
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III at JPMorgan Chase within the Consumer & Community Banking and J.P.
Morgan Advisors (JPMA), you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Identity issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
* Using your technical knowledge and exemplary customer service skills to resolve technology issues raised via email and ServiceNow query system
* Trouble shooting issues using basic technology skills (reading logs, basic SQL) and working closely with Level 3 system-facing teams to manage resolution of application issues.
* Support the technology agenda and act as brand ambassador for Technology Service Delivery and the Technology Franchise.
Liaising with Technology project managers/business analysts on assigned topics to understand technology, conduct knowledge transfer sessions, and ensure team knowledge is current
* Significantly improve the quality of service and proactively contribute to the enhancement of the user experience
* Be user-centric and manage the relationship throughout the resolution process with regular end-user updates
* Responsible to support application systems in operation, including tasks related to identifying and troubleshooting of application and data issues, including resolution or escalation of issues.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience in observability and monitoring tools and techniques
* Accountable for issue resolution, provide insights to technology and product teams on improvement opportunities
* Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date (ServiceNo...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-05 07:51:58
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Payment Operations team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
* Plans and structures their own work, executing quality work within expected time frames
* Demonstrated experience with user-centered design approaches
* Prior work involves collab...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-05 07:51:57
