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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 135000
Posted: 2026-10-27 09:55:42
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
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Type: Permanent Location: Denver, US-CO
Salary / Rate: 135000
Posted: 2026-10-27 09:55:41
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 135000
Posted: 2026-10-27 09:55:39
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 135000
Posted: 2026-10-27 09:55:35
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 135000
Posted: 2026-10-27 09:55:31
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
#HotJobs0908LI #HotJobs0908FB #HotJobs0908X #HotJobs0...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: 135000
Posted: 2026-10-27 09:55:27
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
#HotJobs0908LI #HotJobs0908FB #HotJobs0908X #HotJobs0...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 135000
Posted: 2026-10-27 09:55:23
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The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
The Federal Marketing Principal Specialist will translate complex technical capabilities into compelling, mission-relevant messaging and value propositions that resonate with government decision-makers and acquisition stakeholders.
This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.
Traveling to the corporate headquarters: Tysons, VA on an as needed weekly basis
Essential Duties and Responsibilities:
- Develop and drive integrated marketing strategies tailored to Defense, National Security and the Space Sector.
Strategies will be built annually/quarterly, include demand generation, account-based marketing and pipeline support for key franchise deals.
- Translate technical capabilities into mission-relevant value propositions for government stakeholders.
- Monitor Defense and National Security trends, agency priorities, budget cycles and competitive landscape.
- Responsible for leading the development of sales enablement strategy and client-ready marketing materials, pitch decks, demos, and sales-related support materials, ensuring alignment to marketing objectives and business development outcomes.
- Responsible for leading the strategy and execution for major defense conferences and industry events, industry days, industry event briefings, roundtables, and other immersive client experiences.
- Lead the execution and optimization of marketing efforts for the Federal Defense and National Security sector, aligning marketing campaigns to overall business growth objectives and influencing campaign performance.
Job Specific Requirements
-Must have 5-7 years of Marketing experience supporting a Federal Enterprise business in the DoD, Civilian and/or Federal Healthcare space.
-Proficient with Salesforce, or other CRM tools and analytics including AI automation platforms.
-Experience managing enterprise marketing campaign budgets and tactics, along with tracking ROI across multi-channel campaigns.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Strong understanding of Fed acquisition process, DOD structure and mission priorities, excellent writing and storytelling, project management, data driven decision making and collaboration required.
#HotJobs0908LI #HotJobs0908FB #HotJobs0908X #HotJobs0...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 135000
Posted: 2026-10-27 09:55:19
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Make a real difference in your community!
Maximus is hiring a Bilingual Community Outreach Specialist (English/Spanish) in San Francisco, CA!
In this role, you’ll be the face of Medi-Cal managed care-connecting individuals and families to the healthcare resources they need, guiding them through enrollment, and helping them make informed decisions about their coverage.
If you’re passionate about helping others and want a role where your work creates immediate, meaningful impact, this is your opportunity.
*This is an onsite role based in San Francisco, CA.
*
Why Maximus?
- Competitive Compensation - Quarterly bonuses based on performance
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Must reside in San Francisco County and be able to work onsite at our surrounding locations as needed.
M ileage reimbursement is provided for any travel beyond your home base location.
Essential Duties and Responsibilities:
- Coordinate and process intake referrals received via incoming calls, voicemail, email, or other designated channels.
- Respond to inquiries, provide general program information, and refer clients or providers to appropriate agencies or resources in accordance with established guidelines.
- Perform initial eligibility screening for services using defined criteria and procedures.
- Review and screen applications and supporting documentation for completeness and accuracy.
- Enter, update, and maintain application, intake, and case information in applicable databases and systems.
- Research, verify, and document information by accessing approved internal or external systems, including government agency systems as applicable.
- Contact customers or providers to obtain missing or incomplete information related to applications or documentation.
- Coordinate with internal staff or field resources, including site visit personnel, to collect and verify required information or results.
- Assist customers in accessing serv...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 20
Posted: 2026-10-27 09:55:15
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Purpose of Position:
Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning.
Adhere to company policies related to standard operating procedures and cash handling.
Serve as the designated Trainer for the Associate Certified Trainer (ACT) Program.
Train new Concept Attendants on company standards, policies and procedures-based program guidelines and /or brand training and position requirements.
Essential Duties/Responsibilities:
1.
Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
2.
Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.
3.
Verifies cash drawer/bank and completes appropriate paperwork.
4.
Processes orders and accepts payments.
5.
Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
6.
Performs food preparation duties in accordance with company standards.
7.
Maintains cleanliness of area which includes trash removal, dishwashing, sweeping and mopping floors, cleaning tables, countertops, food prep area, display cases and equipment and stock supplies as needed.
8.
Follows safe food handling and proper appearance and hygiene practices.
9.
Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
10.
Performs opening and/or closing side work according to established checklists.
11.
Performs other duties as assigned.
12.
Trains new Concept Attendants on company standards, polices and procedures based on company guidelines and/or brand training and position requirements and completes required ACT position training paperwork management.
13.
Performs other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Previous Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and co workers.
Ability to understand the English language both written and verbal.
Mathematical Skills:
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability:
Ability to apply reasonable understanding in carrying out instructi...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-27 09:55:11
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MAXIMUS has partnered with state, federal and local governments to provide critical programs to a diverse array of communities.
Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes.
By being a responsible steward for government programs, we help the federal government deliver on its promises to our people.
We are seeking a highly skilled and experienced DB2 DBA to join our team.
Your role will involve overseeing database administration, performance tuning, troubleshooting, and ensuring the availability, integrity, and security of our DB2 databases.
This position is on-site, five days a week and requires an active Secret Clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS082, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Administer and maintain DB2 database environments, including installation, configuration, and patch management.
- Troubleshoot and resolve database issues, collaborating with cross-functional teams and vendors as necessary.
- Implement and maintain database security measures, including user access controls, data encryption, and auditing mechanisms.
- Conduct database capacity planning and forecasting to accommodate future growth and changing business requirements.
- Develop and maintain database backup and recovery strategies to ensure data availability and integrity.
- Collaborate with development teams to optimize SQL queries, database code, and stored procedures for improved performance.
- Stay updated on emerging technologies, industry trends, and best practices in DB2 database administration and recommend their adoption as appropriate.
- Create and maintain documentation related to database configurations, procedures, and troubleshooting guides.
- Other tasks as required
Job-Specific Minimum Requirements:
- Due to Federal requirements only US citizens may be considered for this position.
- Active Secret clearance is required.
- Bachelor's degree: additional experience may be considered in lieu of degree.
- 7+ years of experience in related field
- Proven experience as a DB2 DBA, with expertise in managing DB2 databases in enterprise environments.
- Efficiency in DB2 utilities, including but not limited to: Load, Check, Copy, Runstats, Recover, Reorg, Quiesce, Report, Modify and Restore, BMC Reorg, CA Log Analyzer, etc.
- Team player, fast learner with ability to work proactively and independently to support mission critical operations supporting geographically diverse locations.
- This position requires presence on-site five days per week at a government facility.
- Candidates must reside within a commutable distance to Annapolis Junction, Maryland.
- Participation in a rotational on-call schedule for emergency page-outs is required.
- Additional tasks to be...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: 97500
Posted: 2026-10-27 09:55:07
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As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
InterContinental Brisbane is redefining luxury hospitality in the heart of the city.
Located above the iconic Queen Street Mall and built on the architectural legacy of Harry Seidler, the hotel combines timeless design, elevated service and genuine connections to the people, places and experiences that make Brisbane unique.
As we embark on an exciting refurbishment and enhancement program, we are investing in the next chapter of our story, strengthening our position as Brisbane's most coveted luxury address.
This transformation presents a unique opportunity to help shape how our hotel is experienced, perceived and celebrated by guests, clients and the wider market.
Working alongside the Director of Sales & Marketing, the Marketing Manager will play a key role in bringing this vision to life, helping to lead the hotel's repositioning and relaunch through impactful campaigns, storytelling, partnerships, communications and public relations, and guest engagement initiatives.
A little taste of your day-to-day
Every day is different, but as part of our team, you will play a key role in:
* Develop and execute strategic marketing plans that drive awareness, engagement and revenue across all areas of the hotel.
* Manage the hotel's digital marketing ecosystem, including website content, social media channels, email marketing and online campaigns.
* Lead the creation of compelling content and storytelling that showcases the hotel's luxury experiences, people, venues and offerings.
* Build and maintain strong relationships with media, influencers, tourism partners and key stakeholders to enhance brand visibility and reputation.
* Collaborate with Revenue, Sales, Food & Beverage and Operations teams to develop campaigns that support commercial objectives and business performance.
* Oversee the development of marketing collateral, photography, videography, brand assets and promotional materials, ensuring consistency with InterContinental brand standards.
* Monitor campaign performance, digital analytics and market trends to optimise activity and maximise return on investment.
* Manage marketing budgets and agency relationships to deliver high-quality outcomes efficiently and effectively.
* Identify new partnerships, activations and opportunities that strengthen the hotel's presence within the Brisbane market and luxury travel landscape.
* Partner with the Director of Sales & Marketing to d...
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Type: Permanent Location: brisbane city, AU-QLD
Salary / Rate: Not Specified
Posted: 2026-10-27 09:55:03
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Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
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Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 82500
Posted: 2026-10-27 09:50:50
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Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 82500
Posted: 2026-10-27 09:50:49
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 82500
Posted: 2026-10-27 09:50:47
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 82500
Posted: 2026-10-27 09:50:44
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 82500
Posted: 2026-10-27 09:50:43
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 82500
Posted: 2026-10-27 09:50:42
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:42
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:41
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:40
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 82500
Posted: 2026-10-27 09:50:40
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:39
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:35
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 82500
Posted: 2026-10-27 09:50:31
