-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:17
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:16
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:16
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:15
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:14
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:14
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:13
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:12
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:12
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:11
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:10
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:10
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:09
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:09
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:08
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:07
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:07
-
1.
Instructional Design: Develop and apply instructional design principles to create engaging and effective educational products and experiences.
2.
Content Development: Design and develop learning materials, including e-learning modules, bitesize learning, interactive simulations, videos, and other digital resources.
3.
Collaboration: Work closely with subject matter experts, instructional designers, and other stakeholders to gather requirements and ensure the accuracy and relevance of educational content.
4.
Technology Integration: Leverage the latest technologies and tools to enhance the learning experience and ensure products are compatible with various platforms and devices are user-friendly, accessible, and provide a seamless learning experience.
5.
Continuous Improvement: Evaluate the effectiveness of learning products through feedback, metrics, and performance outcomes, and make data-driven recommendations for improvement.
6.
Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
7.
Innovation: Stay updated with the latest trends and innovations in educational technology and instructional design, and incorporate best practices into product development.
Key Contacts & Relationships:
Internal
• Operational Training Teams
• Global HRIS (system owners)
• Talent Team
External
• Whitehall & Industry group (WIG)
• CIPD L&D forums
Qualifications & Experience
* Instructional Design, Educational Technology, Learning Sciences, or a related field and or relevant certifications in instructional design or educational technology
* Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
* Experience with Learning Management Systems (LMS) and other educational platforms.
* Knowledge of UX/UI design principles and tools (e.g., Adobe XD, Sketch, Figma).
* Familiarity with multimedia production tools (e.g., Adobe Creative Suite, Camtasia).
* Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theories.
* Ability to create engaging and effective learning experiences using various instructional strategies.
* Proven experience in designing and developing digital learning content, including e-learning modules, videos, and interactive simulations.
* Experience in creating educational products that cater to diverse learning styles and needs.
* Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
* Experience in collaborating with cross-functional teams, including subject matter experts, instructional designers, and developers.
* Experience in designing user-friendly and accessible learning products, conducting usability testing and gathering feedback to improve learning experiences.
* Ability to analyse data and metrics to evaluate the effectiveness of learning pro...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:06
-
1.
Instructional Design: Develop and apply instructional design principles to create engaging and effective educational products and experiences.
2.
Content Development: Design and develop learning materials, including e-learning modules, bitesize learning, interactive simulations, videos, and other digital resources.
3.
Collaboration: Work closely with subject matter experts, instructional designers, and other stakeholders to gather requirements and ensure the accuracy and relevance of educational content.
4.
Technology Integration: Leverage the latest technologies and tools to enhance the learning experience and ensure products are compatible with various platforms and devices are user-friendly, accessible, and provide a seamless learning experience.
5.
Continuous Improvement: Evaluate the effectiveness of learning products through feedback, metrics, and performance outcomes, and make data-driven recommendations for improvement.
6.
Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
7.
Innovation: Stay updated with the latest trends and innovations in educational technology and instructional design, and incorporate best practices into product development.
Key Contacts & Relationships:
Internal
• Operational Training Teams
• Global HRIS (system owners)
• Talent Team
External
• Whitehall & Industry group (WIG)
• CIPD L&D forums
Qualifications & Experience
* Instructional Design, Educational Technology, Learning Sciences, or a related field and or relevant certifications in instructional design or educational technology
* Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
* Experience with Learning Management Systems (LMS) and other educational platforms.
* Knowledge of UX/UI design principles and tools (e.g., Adobe XD, Sketch, Figma).
* Familiarity with multimedia production tools (e.g., Adobe Creative Suite, Camtasia).
* Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theories.
* Ability to create engaging and effective learning experiences using various instructional strategies.
* Proven experience in designing and developing digital learning content, including e-learning modules, videos, and interactive simulations.
* Experience in creating educational products that cater to diverse learning styles and needs.
* Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
* Experience in collaborating with cross-functional teams, including subject matter experts, instructional designers, and developers.
* Experience in designing user-friendly and accessible learning products, conducting usability testing and gathering feedback to improve learning experiences.
* Ability to analyse data and metrics to evaluate the effectiveness of learning pro...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:05
-
Essential Duties and Responsibilities:
- Respond to customer, client, or stakeholder inquiries via telephone, Interactive Voice Response (IVR), web based portals, correspondence, or system based workflows in accordance with established policies, procedures, performance standards, and confidentiality/privacy requirements.
- Respond effectively to all forms of inbound and outbound contacts.
- Provide informed, objective responses to complex, sensitive, or escalated inquiries related to program eligibility, enrollment, services, or benefits
- Accurately track, document, and record all inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Navigate multiple computer systems and databases to retrieve, research, analyze, verify, and enter information while maintaining a high degree of accuracy and attention to detail.
- Apply program policies, procedures, and contract compliance provisions to resolve issues and determine appropriate actions or referrals.
- Investigate and resolve complex or escalated issues originating from multiple service channels.
- Transfer or refer customers to appropriate internal or external entities according to established guidelines.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Process enrollment, disenrollment, and other program transactions in accordance with established production, quality, and performance standards.
- Assist lower level Customer Service Representatives by responding to escalated questions or participating in escalated customer interactions.
- Identify issues, trends, or problems affecting operations or service delivery and promptly report concerns to management as appropriate.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Maintain confidentiality and security of customer, provider, and program information at all times.
- Meet or exceed established productivity, quality assurance, and performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of programs, systems, policies, procedures, and compliance requirements.
- Perform other related duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be willing and able to work a shift between the hours of 8:00am-6pm CST, Monday-Friday.
- Must be able to read, speak, and write in both English and Spanish.
- Must be a current resident of Illinois.
- Must have experience on the Illinois Client Enrollment Services (IL CES) project.
- Must be willing and able to travel to our Chicago, IL office once a month.
Home Office Requirements
- Inter...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:05
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:04
-
Essential Duties and Responsibilities
* Support delivery of contractual KPIS and performance targets across the assigned portfolio (Complex Prime, Complex Subcon or Core)
* Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance
* Collaborate with Insight and Operational teams to support deep dives and improvement initiatives
* Ensure operational teams have visibility of key data and understand levers for performance improvement
* Track agreed improvement actions and escalate unresolved issues
* Support contract mobilisation, transition or recovery planning as required
* Act as a critical friend and trusted advisor to operational leads and Portfolio Directors
Qualifications & Experience
Essential
• Background in performance, contract delivery or service operations
• Ability to interpret operational data and identify root causes
• Experience facilitating performance reviews and recovery plans
• Strong stakeholder management skills.
Desirable
• Experience in outsourced or regulated contract environments
• Understanding of public sector KPIs or commissioner expectations
• Familiarity with continuous improvement methodologies.
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrates Compassion
• Takes Responsibility & Acts with Integrity
Individual Competencies
• Performance Mindset
• Analytical Thinking
• Stakeholder influence
• Risk Awareness
• Communication & Challenge
Travel Requirements - Across Lot 1 as required
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and co...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:03
-
1.
Instructional Design: Develop and apply instructional design principles to create engaging and effective educational products and experiences.
2.
Content Development: Design and develop learning materials, including e-learning modules, bitesize learning, interactive simulations, videos, and other digital resources.
3.
Collaboration: Work closely with subject matter experts, instructional designers, and other stakeholders to gather requirements and ensure the accuracy and relevance of educational content.
4.
Technology Integration: Leverage the latest technologies and tools to enhance the learning experience and ensure products are compatible with various platforms and devices are user-friendly, accessible, and provide a seamless learning experience.
5.
Continuous Improvement: Evaluate the effectiveness of learning products through feedback, metrics, and performance outcomes, and make data-driven recommendations for improvement.
6.
Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
7.
Innovation: Stay updated with the latest trends and innovations in educational technology and instructional design, and incorporate best practices into product development.
Key Contacts & Relationships:
Internal
• Operational Training Teams
• Global HRIS (system owners)
• Talent Team
External
• Whitehall & Industry group (WIG)
• CIPD L&D forums
Qualifications & Experience
* Instructional Design, Educational Technology, Learning Sciences, or a related field and or relevant certifications in instructional design or educational technology
* Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
* Experience with Learning Management Systems (LMS) and other educational platforms.
* Knowledge of UX/UI design principles and tools (e.g., Adobe XD, Sketch, Figma).
* Familiarity with multimedia production tools (e.g., Adobe Creative Suite, Camtasia).
* Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theories.
* Ability to create engaging and effective learning experiences using various instructional strategies.
* Proven experience in designing and developing digital learning content, including e-learning modules, videos, and interactive simulations.
* Experience in creating educational products that cater to diverse learning styles and needs.
* Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
* Experience in collaborating with cross-functional teams, including subject matter experts, instructional designers, and developers.
* Experience in designing user-friendly and accessible learning products, conducting usability testing and gathering feedback to improve learning experiences.
* Ability to analyse data and metrics to evaluate the effectiveness of learning pro...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:03
-
1.
Instructional Design: Develop and apply instructional design principles to create engaging and effective educational products and experiences.
2.
Content Development: Design and develop learning materials, including e-learning modules, bitesize learning, interactive simulations, videos, and other digital resources.
3.
Collaboration: Work closely with subject matter experts, instructional designers, and other stakeholders to gather requirements and ensure the accuracy and relevance of educational content.
4.
Technology Integration: Leverage the latest technologies and tools to enhance the learning experience and ensure products are compatible with various platforms and devices are user-friendly, accessible, and provide a seamless learning experience.
5.
Continuous Improvement: Evaluate the effectiveness of learning products through feedback, metrics, and performance outcomes, and make data-driven recommendations for improvement.
6.
Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
7.
Innovation: Stay updated with the latest trends and innovations in educational technology and instructional design, and incorporate best practices into product development.
Key Contacts & Relationships:
Internal
• Operational Training Teams
• Global HRIS (system owners)
• Talent Team
External
• Whitehall & Industry group (WIG)
• CIPD L&D forums
Qualifications & Experience
* Instructional Design, Educational Technology, Learning Sciences, or a related field and or relevant certifications in instructional design or educational technology
* Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
* Experience with Learning Management Systems (LMS) and other educational platforms.
* Knowledge of UX/UI design principles and tools (e.g., Adobe XD, Sketch, Figma).
* Familiarity with multimedia production tools (e.g., Adobe Creative Suite, Camtasia).
* Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theories.
* Ability to create engaging and effective learning experiences using various instructional strategies.
* Proven experience in designing and developing digital learning content, including e-learning modules, videos, and interactive simulations.
* Experience in creating educational products that cater to diverse learning styles and needs.
* Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
* Experience in collaborating with cross-functional teams, including subject matter experts, instructional designers, and developers.
* Experience in designing user-friendly and accessible learning products, conducting usability testing and gathering feedback to improve learning experiences.
* Ability to analyse data and metrics to evaluate the effectiveness of learning pro...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:02
-
1.
Instructional Design: Develop and apply instructional design principles to create engaging and effective educational products and experiences.
2.
Content Development: Design and develop learning materials, including e-learning modules, bitesize learning, interactive simulations, videos, and other digital resources.
3.
Collaboration: Work closely with subject matter experts, instructional designers, and other stakeholders to gather requirements and ensure the accuracy and relevance of educational content.
4.
Technology Integration: Leverage the latest technologies and tools to enhance the learning experience and ensure products are compatible with various platforms and devices are user-friendly, accessible, and provide a seamless learning experience.
5.
Continuous Improvement: Evaluate the effectiveness of learning products through feedback, metrics, and performance outcomes, and make data-driven recommendations for improvement.
6.
Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
7.
Innovation: Stay updated with the latest trends and innovations in educational technology and instructional design, and incorporate best practices into product development.
Key Contacts & Relationships:
Internal
• Operational Training Teams
• Global HRIS (system owners)
• Talent Team
External
• Whitehall & Industry group (WIG)
• CIPD L&D forums
Qualifications & Experience
* Instructional Design, Educational Technology, Learning Sciences, or a related field and or relevant certifications in instructional design or educational technology
* Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
* Experience with Learning Management Systems (LMS) and other educational platforms.
* Knowledge of UX/UI design principles and tools (e.g., Adobe XD, Sketch, Figma).
* Familiarity with multimedia production tools (e.g., Adobe Creative Suite, Camtasia).
* Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theories.
* Ability to create engaging and effective learning experiences using various instructional strategies.
* Proven experience in designing and developing digital learning content, including e-learning modules, videos, and interactive simulations.
* Experience in creating educational products that cater to diverse learning styles and needs.
* Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
* Experience in collaborating with cross-functional teams, including subject matter experts, instructional designers, and developers.
* Experience in designing user-friendly and accessible learning products, conducting usability testing and gathering feedback to improve learning experiences.
* Ability to analyse data and metrics to evaluate the effectiveness of learning pro...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-04 09:04:01
