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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100 - 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve b...
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Type: Permanent Location: Roseville, US-MN
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:47
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Chase Media Solutions harnesses the power of Chase to help brands connect more meaningfully with 80 million Chase customers.
Our transaction-based marketing platform leverages first-party data to expertly match businesses with audiences, inspiring valuable relationships that last through our Chase Media Solutions.
We drive incremental growth for merchants while helping Chase customers level up how they shop and get more from the brands they love.
As an Executive Director, Sales & Operations within Chase Media Solutions, you will be a strategic leader who oversees the alignment of advertising and sales efforts with business goals, focusing on planning, execution, and performance optimization.
This role bridges the gap between sales, advertising operations, marketing, and product to ensure campaigns are delivered efficiently and effectively, to drive revenue and meet sales targets.
Job responsibilities:
* Collaborate with C-suite executives and other departments to align advertising and sales strategies with overall business objectives.
* Oversee the planning, testing, scheduling, and delivery of advertising campaigns and the day-to-day execution of sales operations.
This includes managing budgets, forecasting, and ensuring efficient processes.
* Leverage data from existing campaigns and market trends to improve strategies, performance, and profitability.
This involves analyzing metrics, identifying opportunities, and informing future decisions.
* Manage, train, and mentor the sales and advertising operations teams, ensuring they have the skills and resources to succeed.
* Serve as a liaison between sales, marketing, product, and other teams to ensure seamless execution and communication.
Required qualifications, capabilities, and skills:
* 15+ years of experience in media, advertising or agency leadership.
* 10+ years of sales management experience.
* Deep relationships within the advertising ecosystem and a track record of navigating complex organizations.
* Strong understanding of campaign delivery technologies, ad operations tools, and CRM software.
* Forward-thinking mindset and the ability to drive strategic recommendations across the organization.
* Strong leadership and communication skills are required to manage teams and influence stakeholders at all levels.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incent...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:46
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Company
Federal Reserve Bank of Richmond
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
All brought together in a work environment where you can truly find balance.
About the Opportunity
The Federal Reserve Bank of Richmond, Research Department has an immediate opening for a Senior Regional Economist and co-lead of a new workforce pathways initiative, reporting to the Vice President for Economic Sensing & Engagement.
In this role, the successful candidate supports the Bank's economic sensing and engagement efforts through a number of activities that include presentations on workforce pipelines and needs and the overall labor market.
Both economic updates and workforce presentations will be provided to internal and external audiences, including Boards of Directors, Richmond Fed councils, workforce organizations, civic organizations, and professional associations.
The candidate will lead or co-lead Bank strategic initiatives related to understanding workforce pathways for youth and young adults and how those pathways foster maximum employment.
The candidate must monitor and analyze regional conditions, create messaging around workforce pathways and labor market health, develop tools and methods to track workforce outcomes, provide briefings to the Bank President and other executives, and maintain relationships in civic, academic, and business communities.
Business outreach will include gathering information from contacts to support the regional outreach program.
The candidate will also engage with the media.
The position will be based in Richmond, VA, Baltimore, MD, or Charlotte, NC and outreach will span Virginia, West Virginia, Maryland, North Carolina, South Carolina, and D.C.
Onsite presence required.
With an application, candidates are required to submit all 3 documents:
* Resume (CV).
* Cover letter stating why you are a good match to the job, how you got interested in workforce research, and how the role will fit into your career path.
* A recent example of your ability to write clearly and concisely about a workforce topic.
Cover letter and other required documents should be uploaded as attachments to your electronic submission.
What You Will Do:
* Support the Bank's regional outreach by giving presentations ...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: 165300
Posted: 2025-12-06 07:48:39
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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Commerce Payments, you will play an important role in shaping customer experiences through content and building customer confidence across our products andservices.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
You'll work on products that help customers manage their card info at businesses and in digital wallets.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring they align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure,incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics,making data-driven recommendations for optimization and enhancement of user experiences
* Present content iterations to stakeholders to gain buy-in
* Manage product and legal approvals and translation to ensure timely delivery of content to development
* Maintain Commerce Payments style guidelines
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
* Bachelor's degree in relevant discipline (e.g., Journalism, Interaction Design, HCI, English, Rhetoric, Psychology), certification from credible boot camp or similar accelerated learning program, or equivalent work experience
* Experience collaborating with designers, researchers, product managers, developers, legal partners and other stakeholders
* Mastery of English language, grammar, spelling, punctuation and usage
* Experience working with brand and copy standards or style guides, including style, voice and tone; ability to quickly learn new sta...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:34
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The JPMorganChase Sports & Entertainment Marketing team manages the firm's sponsorship portfolio including marquee partnerships with Madison Square Garden, the US Open and Chase Center.
The team is responsible for the management, activation and fulfillment of sponsorship assets to support line of business objectives and drive brand and business value.
As a Marketing Delivery Senior Associate on the Sports and Entertainment Marketing team, you will focus on location management for the J.P.
Morgan Corporate Challenge, oversee select Sports & Entertainment (S&E) properties, and contribute to marketing and communications initiatives that drive brand engagement and business impact.
You will lead planning and execution of event logistics across multiple locations and coordinate with internal stakeholders, external vendors, and local teams to ensure seamless event delivery.
You will also track and report on campaign performance, providing insights and recommendations and contribute to the overall management of the firm's sponsorship portfolio.
Job Responsibilities
* Manage budgets, timelines, and compliance for each event site.
* Analyze event performance and provide recommendations for future improvements.
* Act as the primary point of contact between the Sports & Entertainment Marketing team and digital teams for the Corporate Challenge Series.
* Coordinate digital marketing initiatives, website updates, and social media campaigns to drive engagement and participation.
* Ensure digital assets and communications align with brand standards and event objectives.
* Collaborate with Controls partners to manage processes and ensure adherence to risk obligations
* Oversee select sports and entertainment sponsorship properties, ensuring alignment with firm objectives.
* Maintain relationships with property partners and monitor contract deliverables.
* Support activation planning and execution for sponsored events and initiatives.
* Collaborate with cross-functional teams to develop and implement integrated marketing campaigns.
* Assist in the creation of content, collateral, and communications for internal and external audiences
Required qualifications, capabilities and skills
* Bachelor's degree in Marketing, Communications, Business, or related field.
* 3+ years of experience in marketing, event management, sponsorship, or related areas.
* Strong project management and organizational skills; ability to manage multiple priorities.
* Excellent written and verbal communication skills.
* Experience working with external partners and vendors.
* Analytical mindset with attention to detail.
* Ability to work collaboratively in a fast-paced, team-oriented environment.
* Support senior team members in developing presentations and materials for leadership.
* Proficiency in Microsoft Office Suite; experience with marketing analytics tools.
Preferred qualification...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:34
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Do you have an eye for details; analyze, assess and determine key issues within the context of trade business products? If yes, this is the team for you.
As a Trade & Working Capital - Specialty Product Associate II within the Trade & Working Capital Operations team at JPMorganChase, you will have the opportunity to manage key operational activities and promote efficiency in our processes.
With your comprehensive knowledge and strong decision-making capabilities, you will play a crucial role in improving our service quality and process improvement initiatives.
You will support managers in leading efficiency into the process model by bringing in the best practices after a detailed analysis of process.
Job Responsibilities
* Process transaction Standby letter of credit/Bank Guarantees - issuance, amendments & payments including compliance screening for the relevant documents.
* Ensure accountability that the unit complies with the JPMC risk & control policies and processes.
Training/Mentoring the team periodically to upskill the team's knowledge.
Accountable for integrity of process, operations and associated results.
* Analyze the processes and identify improvement areas and suggest/execute the action plan to improve the efficiency and turnaround time.
* Think through problems, manage the crisis situations through proper escalation matrix and motivate team.
* Develops and exercises business plan, internal procedures and demonstrates an ability to lead projects, offer innovative solutions and cost efficiency opportunities.
* Support a wide range of stakeholders (Product, sales, client service, partner site and Tech support).
* Build the effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.
* Monitor KPI/KRI on daily/weekly basis and recommend through process change wherever necessary for improvement.
* Escalate the Risk/Concern items through proper escalation Matrix and drive for resolution .
* Monitor the Daily/Weekly/monthly activities are performed as excepted, monitor the queue through various dashboard to assign the task and get it completed within agreed timeline.
Required Qualifications, Capabilities and Skills
* Minimum of 12 years of Trade experience required.
* Strong business knowledge on Trade products, processes system knowledge, and letter of credit.
* Excellent Customer Service Skills to handhold irate clients or internal stakeholders.
* Excellent attention to detail, and an ability to know when a deep dive approach is appropriate.
* Ability to partner with demanding stakeholders, managing their expectations while developing strong working relationships with them.
* Understanding of operational risks and related controls, audit and internal control framework.
Preferred Qualifications, Capabilities and Skills
* Certificate for Documentary Credit Specialists (CDCS) and Cert...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:31
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Company
Federal Reserve Bank of New York
Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies.
You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.
It is a challenge that demands the skills of a financial service professional and the intelligence of an academic—all combined with a passion for public service.
What We Do:
The Markets Group at the Federal Reserve Bank of New York is central to the formation and implementation of monetary policy for the Federal Reserve System.
The Group consists of multiple departments that fulfill a range of responsibilities including performing open market operations, monitoring and analyzing financial market developments, and managing foreign customer accounts.
Through its analytical and operational areas, the Markets Group:
* Manage the size and composition of the Federal Reserve System's balance sheet consistent with the directives and the authorization of the Federal Open Market Committee (FOMC);
* Monitor and analyze global financial markets to inform the formulation and implementation of monetary and financial stability policy.
Update key stakeholders and policymakers within the Federal Reserve System, including regular briefings of the FOMC;
* Implement domestic open market and foreign currency operations on behalf of the FOMC
* Executes lender of last resort operations for the Second District and collateral valuation services to the Federal Reserve System;
* Provide infrastructure and financial services for foreign and international monetary authorities;
* Provide capital market-related fiscal agency services to the U.S.
Treasury; and
* Produce reference rates.
Program Description:
The Rotational Analyst (RA) program is an entry-level analyst program designed to offer a learning experience through the completion of three, one-year long rotations.
On each rotation, RAs will gain exposure to the core operational and analytical activities of the directorate, while gaining a deeper understanding of the directorate's work and how it contributes to the larger goals of the Markets Group.
During the program, RAs will develop a understanding of the Markets Group; hone their analytical skills through on-the-job and formal training; and develop an understanding of the culture of the Markets Group and Federal Reserve System.
RAs that demonstrate exceptional performance may apply for a permanent position in the Markets Group/Bank following the completion of two years in the program.
RAs may experience working on staff units within any of the following directorates: Capital Markets, Central Bank and International Account Services, Cross-Market Monitoring and Analysis, Discount Window and Collateral Valuation, International M...
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Type: Permanent Location: New York, US-NY
Salary / Rate: 95000
Posted: 2025-12-06 07:48:31
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Manager of Software Engineering at JPMorgan Chase within the Corporate & Investment Bank, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Lead the modernization of technology platforms, making strategic trade-offs to align with business objectives
* Oversee the non-functional aspects of system scaling, performance optimization, and fault tolerance to ensure robust and reliable operations
* Develop and implement strategies for private and public Cloud solutioning, leveraging their value propositions to enhance our infrastructure
* Drive the modernization of distributed systems at scale, ensuring seamless integration and operation across diverse environments
* Optimize system operations to ensure efficient and reliable performance of existing systems
* Collaborate with cross-functional teams to align engineering efforts with business goals and deliver impactful solutions
* Mentor and develop engineering talent, fostering a culture of innovation and excellence
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
* Proven experience in modernizing technology platforms, with a focus on strategic trade-offs to enable business growth
* Strong expertise in non-functional aspects of scaling systems, including performance optimization, scalability, and fault tolerance
* In-depth understanding of private and public cloud solutions, including their architectures, benefits, and value propositions
* Demonstrated capabilities in modernizing distributed systems at scale, with a track record of successful implementations
* Excellent leadership and communication skills, with the ability to inspire and guide teams toward achieving ambitious goals
* Expertise in distributed database systems, including NoSQL and RDBMS
Preferred qualifications, capabilities, and skills
* Demonstrated ability to manage stakeholders effectively, ensuring alignment and communication across teams
* Inspire and motivate teams by leading by example and fostering a collaborative and inclusive work environment
* Develop and implement strategies to enhance team performance and engagement
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consum...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Aventura, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:26
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As the Head of National Sales for Commercial Solutions, you will be in a senior leadership role responsible for leading and recruiting a national team of high performing managers and commercial bankers who provide end-to-end financial solutions for Automotive Dealer clients.
This role involves overseeing all aspects of sales and client strategy, daily execution and oversight, and key performance indicators (KPIs) for the business.
We are looking for a strategic thinker with a proven track record in sales leadership, capable of overseeing strategy implementation, daily operations, and performance metrics.
The ideal candidate for this role is client-centric and results-oriented, with a proven ability to foster collaboration and innovation within a geographically diverse team.
This leader must excel at navigating a complex, matrixed organization, and must demonstrate a strong commitment to developing talent and building a collaborative culture to deliver an excellent client experience.
Job Responsibilities
* Recruit and lead a high-performing team dedicated to business development, growing and retaining profitable banking relationships through delivering best in class advice and financial solutions.
Position the business for long-term success by commercializing established and new differentiated client solutions.
* Oversee strategy, execution, capacity, and KPIs to ensure world-class delivery, sharing pertinent updates to senior leadership.
* Collaborate with partners to drive a cohesive strategy across product, operations, and client experience
* Partner closely with Captive Finance and Retail Sales teams to deliver a comprehensive end-to-end client experience.
* Manage risk and control priorities with a proactive risk management framework.
* Foster a culture of employee engagement, inclusivity, development, and high performance within a remote environment
* Represent Chase Auto at forums and industry events
* Travel is required for this role.
Required Skills and Qualifications
* 12+ years' experience with evolving and expanding responsibilities in commercial banking.
.
* Demonstrated expertise in Commercial lending, Payments products and end-to-end sales delivery.
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and excellent communication skills
* Strong senior stakeholder communication and management skills.
* Experience presenting to and interacting with clients, and diverse industry bodies.
* Proven track record of success in leading large-scale initiatives and strategic projects across various product or banking teams, while collaborating across functional groups including sales, service, compliance and legal.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged,...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Tooele, US-UT
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:23
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:22
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Mission, US-KS
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:21
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Job summary:
We are seeking a talented Associate to join the North America Client Platform team within Americas Client Service.
As an Associate on this team, you will assist on projects to streamline business processes, strengthen the controls environment and manage business initiatives for the Client Account Management (CAM) organization as well as have responsibility for monitor controls and regulatory reporting.
Job responsibilities:
* Evaluate current Client Account Manager (CAM) processes and identify gaps and opportunities in collaboration with team and business.
* Work on projects, including developing and managing a project plan, synthesizing and interpreting data, producing presentation materials, syndicating plans and implementation.
* Manage reporting and control monitoring processes.
* Partner extensively with colleagues across AM, including client service, product, finance, operations, and technology teams.
Required qualifications, capabilities, and skills:
* Strategic mindset to unpack complex problems, build solutions, and manage execution.
* Strong Excel skills for gathering, analyzing, and synthesizing data from multiple sources and ability to present conclusions concisely in PowerPoint.
* Exceptional written and verbal communication skills, with the ability to tailor messages to different audiences
* Able to manage different stakeholder groups and drive the agenda.
* Able to balance competing priorities and meet deadlines.
* Exceptional organizational skills and attention to detail
* Risk and control mindset.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal o...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:20
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: East Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:19
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 10+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 20...
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Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:18
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The Managing Editor is responsible for ensuring high-quality content across the firm's internal channels including digital and print, our intranet and flagship app.
As a Managing Editor in Corporate Communications, you will manage the editorial team supporting various channels.
You will create engaging content requiring clear writing, sharp thinking, and an ability to capture a unique voice with compelling storytelling.
You will have a proven track record in writing, designing, and editing employee communications that inspire and inform a global audience.
You will deliver clear content, concise and accessible to everyone-from new hires to seasoned executives and have a understanding of user analytics and employee engagement trends is essential for success.
Job responsibilities:
* Develop and manage content that reflects the firm's purpose, values and business priorities.
* Lead the entire editorial process from concept to publication, curating high-value stories that connect and build our global culture.
* Edit news stories and coordinate with sources and clients for final content approval.
* Produce error-free content under stringent deadlines, with flexibility to work evenings and weekends as needed.
* Ensure consistency and quality across multiple channels-web, mobile, email, print and digital signage.
* Plan, create, edit and publish engaging editorial content daily and manage an editorial team with content creation responsibilities, overseeing editorial calendars.
* Partner with key stakeholders across business functions and regions to drive a content strategy that appeals to a broad employee audience.
* Serve as an exceptional proofreader and writer, crafting fresh, modern headlines that capture attention.
* Develop mastery of our CMS to create visually appealing story layouts.
* Collaborate closely with the Multimedia Director to incorporate photos, graphics, charts and other elements that enhance the reader's experience.
* Manage production timelines, workflow, and deadlines to ensure timely publication and cover internal breaking news and crises.
Required qualifications, skills and capabilities
* 10 plus years of experience in a writing-focused role including leading a high-performing team.
* Superior writing, editing and proofreading skills.
* Experience working in a high-volume, fast-paced environment.
* Experience in visual communications, including graphics and video.
* High-level experience with intranet design, management, and content development.
* Ability to leverage metrics and analytics to measure success and drive outcomes.
* Strong interpersonal, relationship-building and collaboration skills.
* Excellent judgment, adaptability, and the ability to work creatively under pressure while managing multiple projects and tight deadlines.
* Exceptional multi-tasking and time management capabilities.
* A Bachelor's degree in ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:18
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Greenwood Village, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:16
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer and Solutions Engineer at JPMorgan Chase within the Consumer and Community Banking's Card Technology Team, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
As a Solutions Engineer for Card Technology, you will collaborate with different teams to understand their needs, architect solutions, and provide guidance throughout the implementation process and ensure that solutions are optimized for performance, security, reliability, availability, observability, and compliance.
Your role will involve close collaboration with executives, product owners, and engineers, driving the development and ownership of technological architecture while leading solutions for platform advancement and modernization initiatives.
Beyond having strong technical expertise, your capacity to foster collaboration and influence across diverse teams is crucial.
Job responsibilities
* Creates complex and scalable coding frameworks using appropriate software design
* Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
* Develops secure and high-quality production code, and reviews and debugs code written by others and serves as the function's go-to subject matter expert
* Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
* Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions
* Provides architectural direction and guidance for current and future state platform engineering efforts
* Communicate complex technical concepts effectively to non-technical audience
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Experience with Cloud Technologies, and in particular Public Cloud and AWS is required.
* Experience in crafting well-architected designs, application development, testing, resiliency and operational stability to utilize the capabilities of cloud computing for applications
* Advanced knowledge in one or more software, applications, and architecture
* Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:14
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At JPMorgan, we are not merely seeking job applicants; we are in search of team members who are eager to effect change and make a significant impact!
As a Quantitative Data & Analytics - Senior Associate within the Consumer and Community Banking Data & Analytics organization, you will be responsible for supporting advanced analytics projects across various operational functions, channels, and products.
Your role will be crucial in enhancing customer experience by ensuring the provision of complete insights.
Job Responsibilities:
* Support and lead partnerships with key stakeholders and product groups with strong understanding of business drivers, underlying data, and processes.
* Lead the development, reporting, and visualization of performance metrics and KPIs.
Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
* Collaborate with the Area Product Owners to formulate quantifiable goals for measurement; advise on strategies and experimentation required to achieve business goals.
* Provide management with self-service tools to explore and report on current trends of key metrics.
* Analyze interactions across a variety of channels to better understand customer journeys, friction points, and program performance.
* Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives, in regularly-scheduled analytics meetings chaired by the analyst in this role.
* Support our team's current production reporting environment, including answering questions from stakeholders, troubleshooting issues, and enhancing these processes.
* Ensure compliance with established controls and regulatory requirements in all analytics activities.
* Contribute to innovation and creativity within the team by actively proposing new ideas and approaches to improve processes and support effective solutions.
Required Qualifications, Skills and Capabilities:
* 5+ years of related experience.
* Bachelor's degree in a quantitative or related field required.
* Proficiency in SQL, Python, Alteryx, and Tableau.
* Excellent strategic thinking and problem-solving abilities.
* Strong project management skills with the ability to manage multiple projects simultaneously.
* Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology.
* Familiarity with data mining, statistical modeling, machine learning, and other advanced analytics methods.
* Robust data management skills with a focus on ensuring data quality and organization.
* Demonstrated ability to independently make the decisions and judgements necessary to deliver quality analytics solutions.
* Effective communication skills, both written and verbal.
Preferred Qualifications, Skills and Capabilities
* Knowledge on how to integrate with APIs preferred.
Chase is a leading financial ser...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:11
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other informatio...
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Type: Permanent Location: Renton, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Mullica Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:08
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Lead the evolution of user experience in a dynamic, tech-driven environment, making an enduring impact on customer interactions.
As an Experience Design Specialist Executive Director in Infrastructure Platforms Product Management, you will be a professional expert and leader in the field of experience design, driving the development and implementation of innovative user experiences across multiple products and services.
Entrusted with significant autonomy and discretion, define the standard of quality and oversee service delivery within the User Experience Design group.
Your deep expertise in experience design will be instrumental in shaping long-term organizational strategies, fundamentally enhancing customer experiences.
Job responsibilities
* Conceptualize and implement user experience strategies for a variety of products and services to align with business needs to foster innovation
* Direct complex, end-to-end design projects within or across domains, craft service flow diagrams and product features, wireframes, and interactive prototypes
* Solve intricate design challenges and introduce novel methods to uplift user experiences
* Build and nurture relationships with key stakeholders and champion user-centered design principles, ensuring alignment with business goals and objectives
* Collaborate with cross-functional teams to infuse user experience design principles into product development processes and ensure cohesive and inclusive experiences
* Apply the Jobs To Be Done (JTBD) framework to uncover user needs, drive product strategy, and ensure solutions are rooted in real-world user jobs and outcomes
* Work collaboratively across product teams, Solution Architects, and Infrastructure Platforms partners to develop innovative experiments and solutions that enhance the user experience and eliminate friction
* Drive the adoption of these solutions across product teams to increase customer satisfaction.
This horizontal role supports product domains, enabling best-in-class design practices and fostering a culture of user-centered innovation
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in user experience design, interaction design, or related fields
* Demonstrated expertise in information architecture and visual design, with a portfolio of aesthetically appealing and functional digital products
* Proven track record in leading the development of innovative user experiences across various platforms and channels
* Expertise in inclusive design, accessibility guidelines, and assistive technologies, capable of creating user-friendly designs for a diverse audience
* Expert technical knowledge, with an advanced understanding of the impact of client-side technologies, APIs, and the technology stack on user experience
Preferred qualifications, capabilities, and skills
* Design leadership or managerial experience
* Experi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:03
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Do you love performing user story scope and end-to-end validations? Do you want to work in User Acceptance Testing in accordance with approved testing plans and research unexpected results? If ongoing Agile project review and training sounds like fun, join our team.
As a Senior Product Delivery Associate within the User Acceptance Testing team, you will be responsible for improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
You will work on multiple projects and new product builds, and be an active participant in planning sessions to analyze technical requirements and perform manual and automation testing.
Job Responsibilities:
* Create automation scrips, using Selenium, Cucumber framework
* Create automation scrips for mobile test automation using Appium
* Create test data for product to be tested
* Create test plans, create/execute test scripts, document defects, participate in defect triages
* Ensure test Environment readiness for upcoming testing
* Support automation of testing; identify external testing dependencies, create short term and long term plan to make testing team more autonomous
* Work with Technology and Business teams to derive new functional requirements or modify existing ones
* Review business requirements and create appropriate test strategy, plans and use cases aligned with the requirements
* Review and re-evaluate the test strategy/plan based on new information, risks, evolving priorities and schedules
* Pilot end-to-end testing of feature functionality and user experience
* Coordinate functional changes with automation team and maintain test data for automation scripts so automation suite is evergreen.
Required qualifications, capabilities, and skills:
* 3+ Years of Experience in automation and coding experience in Java, executing automation test cases and working within a test automation framework
* Extensive knowledge of Selenium, Appium and cucumber framework
* A detailed understanding of common defect management tools, the ability to write automated tests, and an understanding of Software Development Life Cycle and Agile methodologies.
* Experience in mobile testing -iOS and Android hand held device + Mobile automation
* 3+ years of work experience with Quality Assurance and extensive knowledge of software development lifecycle principles and quality assurance methodology
* 2+ years of TSYS consumer banking/credit card experience or related industry experience
* Experience using bug, defect and issue tracking software like Jira, HP ALM / QC, etc.
* Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber, Junit), as well as databases such as Oracle, MySQL, SQL Server and DB2
* Experience with API (Application Programming Interface) test automation (Rest Assured, SoapUI, Postman...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:48:01
