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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:59
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 52500
Posted: 2026-10-27 09:18:55
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: 52500
Posted: 2026-10-27 09:18:52
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:49
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 52500
Posted: 2026-10-27 09:18:44
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 52500
Posted: 2026-10-27 09:18:40
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 52500
Posted: 2026-10-27 09:18:35
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:31
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 52500
Posted: 2026-10-27 09:18:27
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 52500
Posted: 2026-10-27 09:18:24
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 52500
Posted: 2026-10-27 09:18:19
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 52500
Posted: 2026-10-27 09:18:15
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
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Type: Permanent Location: Hartford, US-CT
Salary / Rate: 52500
Posted: 2026-10-27 09:18:11
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:07
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:01
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:17:57
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 52500
Posted: 2026-10-27 09:17:53
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 52500
Posted: 2026-10-27 09:17:52
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 52500
Posted: 2026-10-27 09:17:47
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 52500
Posted: 2026-10-27 09:17:43
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 52500
Posted: 2026-10-27 09:17:39
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 52500
Posted: 2026-10-27 09:17:35
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 52500
Posted: 2026-10-27 09:17:30
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The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.
CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction.
During calls, a Customer Service Rep is expected to also process applications and complete case maintenance activities such as changes to cases in the State eligibility system.
Additionally, a CSR should ensure all client service issues are resolved in a timely manner and in accordance with stated policies and procedures.
The Customer Service Representative is responsible for taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
Position Details & Benefits Package
Class Start Date: December 2026
Location: Onsite - Marion, IN
Work Hours: 8:00 AM - 4:30 PM, Mon-Fri
Base rate $18.00/hr
- Career development and promotional opportunities
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
- Validate and calculate income, assess eligibility, and manage case referrals.
- Engage regularly with program participants on a daily basis.
- Potentially educate clients on fundamental program services and eligibility prerequisites.
- Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
- Fulfill additional responsibilities as delegated by Management.
- Handles high volume of inbound calls daily, which are often back-to-back, during the s...
....Read more...
Type: Permanent Location: Marion, US-IN
Salary / Rate: 18
Posted: 2026-10-27 09:17:26
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The Maximus Health TX Enrollment Broker Project's Training Team is now accepting applications for a Specialist - Training opening.
In this role, you will be responsible for developing training content for customer facing and support staff for the Health TX Enrollment Broker Project.
This content would cover new system build releases, training modules, and other related media.
This role would be perfect for someone with teaching/training experience, enjoys partnering with various stakeholders, and has a creative flair.
This position is a full time, salaried role with a remote working arrangement.
Here's what Maximus can offer you:
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: 60000
Posted: 2026-10-27 09:17:22
