-
Operations Agent
Contract: Permanent
Location: Reading Service Centre, Reading.
RG2 0RP
Shift Pattern: Mon – Fri: 10:00 – 19:00
Be the Face of DHL and Deliver an Outstanding Customer Experience
We are offering an exciting opportunity for a motivated and customer-focused individual to join DHL Express as an Operations Agent within our Service Centre operation.
As one of the first points of contact for customers and visitors, you will play an important role in delivering an excellent customer experience while supporting the smooth day-to-day running of the Service Centre.
From resolving frontline queries and supporting operational processes to welcoming visitors and providing administrative support, this is a varied role where no two days are the same.
This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment and can remain calm and professional while finding practical solutions for customers and colleagues.
What You'll Be Doing
Delivering Excellent Customer Service
* Act as a first point of contact for internal and external customers contacting or visiting the Service Centre.
* Respond professionally to customer queries and provide a consistently high standard of service.
* Answer incoming calls promptly and professionally, helping customers and colleagues resolve queries efficiently.
* Act as Service Centre receptionist when required, ensuring all visitors are welcomed and managed appropriately.
* Represent DHL professionally and positively in every customer interaction.
Supporting Service Centre Operations
* Complete administrative and operational tasks that support the effective running of the Service Centre.
* Manage daily workloads effectively, prioritising tasks to meet customer and operational deadlines.
* Respond to Problem Pieces and arrange redistribution in line with global standards.
* Use multiple computer systems and applications accurately to complete operational activities.
* Plan and organise working practices to support efficient service delivery.
Driving Performance & Continuous Improvement
* Work towards individual and team KPIs, maintaining a strong focus on customer satisfaction and service quality.
* Identify opportunities and share ideas that could improve working practices and customer experience.
* Adapt positively to changes in processes, systems and operational requirements.
* Work collaboratively with colleagues to ensure consistently high levels of service delivery.
Maintaining Safety, Security & Compliance
* Follow all DHL Health & Safety, security and operational procedures.
* Adhere to applicable customs, import and export procedures.
* Identify and promptly escalate any potential safety or security concerns.
* Maintain professional standards, including DHL uniform and identification requirements.
* Be prepared to undertake a Counter Terrorism Check (C...
....Read more...
Type: Permanent Location: Reading, GB-ENG
Salary / Rate: Not Specified
Posted: 2026-10-02 09:07:06
-
WORKING AT EVANSVILLE VANDERBURGH PUBLIC LIBRARY At Evansville Vanderburgh Public Library (EVPL), we cultivate curiosity by creating wonder, and we envision communities united through shared exploration and understanding.
Bring your whole self to work each day and be authentically you.
You bring a unique perspective and life view to the work we do for and with our community.
As an EVPL employee, you should feel supported and empowered to think forward and to problem solve with your colleagues.
At EVPL your voice, your lived experiences, and YOU matter! Each individual adds to the team as a whole, and every role makes a difference in how we impact Evansville and Vanderburgh County.
FT Custodian at EVPL Central Starting rate of pay:$15.45/hour Hours: Full-time 40 hours weekly Must be available to work early morning shifts; which include and occasional Saturdays.
Full-time Employee Benefits POSITION SUMMARY The Custodian is responsible for sustaining and maintaining the library and its facilities through regular cleaning activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES In cooperation with the Custodial Supervisor, Facilities & Maintenance Team, and other colleagues, the Custodian will advance the librarys mission, vision, strategic priorities, and brand.
Responsibilities include but are not limited to: Actively sweep, mop, dust mop, and vacuum floors, entrance rugs.
Frequently empty trash and recycling bins from buildings, remove materials to recycling site, and collect and remove trash from buildings and grounds.Regularly clean floors, walls, lavatories, fixtures, and toilets, and refill bathroom supplies.Regularly clean Annex/Clinic rooms.Clean the grounds and water and feed trees.Dust, wipe, and sanitize furniture and surfaces including windowsills and blinds.Clean windows, doors, and elevator doors.Clean and sanitize counters and tables in the eating area, load and unload the dishwasher, and arrange dishware.Perform light maintenance such as minor repairs, light bulb replacement, moving furniture, and changing or handing signs, banners and flags as assigned.Accept, unload, and deliver materials as received.Maintain cleanliness of library vehicles and refuel vehicles as needed.Assist Library Courier by efficiently picking up, loading, unloading, and distributing library materials and supplies at Central library and library locations as assigned by Facilities & Maintenance leadership.Assist with setting up and tearing down of meeting rooms.Perform snow removal and other inclement weather activities.Consistently maintain basic janitorial supplies by using a predetermined list to communicate to the Custodial Supervisor.Participate in special projects, or other duties, as assigned.
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-02 09:07:05
-
Account Executive (Hybrid from Sacramento, CA or Wilmington, OH)
As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.
Vitu provides innovative, cutting-edge services to the motor vehicle industry.
Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform.
With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.
Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Job Summary
Senior works independently monitoring all aspects of operations for select clients. They are the expert on anything related to that client’s work within operations.
This position is critical due to the high touch requirements demanded to ensure client satisfaction and will fill the need for high touch client support allowing for better operational focus for driving the business. This position will work cross functionally with many teams across the organization as the operations point of contact for their assigned clients.
The Sr.
Account Executive is a subject matter expert on all things related to operations.
Key Responsibilities
* Contribute to customer satisfaction by consistently meeting and/or exceeding expectations and commitments by providing a high level of customer service to both internal and external customers; by solving customer problems quickly and effectively.
* Work directly, professionally and collaboratively with the operations team, client, product, implementation and other cross-functional teams as required to meet the client’s needs.
* Provide proactive communication to clients related to operations status updates, as well as product and software enhancements.
* Point of contact for escalations.
Liaise and interact as a voice for both company and client.
Coordinate resolution to pivotal customer issues and concerns, safeguarding the business.
Ensure clients are notified and remain updated of planned or unplanned deficiencies of services, from discovery through remediation.
* Maintains strong working knowledge of operations status and follow up in relation to Service Level Agreements (SLA’s).
* Monitor customer satisfaction levels.
Continually maintain awareness of client’s business needs.
Review and mitigate process gaps.
Provide recommendations for business process efficiencies.
Report notable concerns to leadership and provide suggestions for resolution.
* Project management, review, and updates to clients on Action Plans / Supplier Action Plans / Root Cause Analysis.
* Review quality misses and F...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-02 09:07:02
-
About World Group:
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes.
Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before.
With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc.
to simplify supply chains and reliably move freight.
We move the world with people who care.
Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day.
We’re growing - join our World Group family today!
www.worldgrouplogistics.com
About ContainerPort Group:
ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage.
We provide comprehensive container drayage and logistics solutions for customers throughout North America.
We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts.
Learn more at our website: www.containerport.com
About This Role:
ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as a Terminal Manager for our growing terminal in Sumner, WA!
The Terminal Manager is responsible for being the backbone of our trucking operations and being the connection between our fleet of owner-operators and our customers.
This role will build lasting relationships with our drivers and customers that center around our core values.
Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities:
* Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal
* Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies
* Develop new business
* Grow and expand opportunities with the current customer base through relationship building with key account decision makers
* Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management.
* Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority)
* Facility Maintenance Background including Safety Inspections
* P&L Understanding and Analysis (GP / NOI/ NI)
* Servant Leadership Understanding and Mentoring Skills
* Electronic Log and HOS Experience
* Impromptu Problem Solving Skills in a Fast Paced Environment
Education and Experience:
* HS diploma required, Ba...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:58
-
About World Group:
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes.
Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before.
With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL and World Shipping, Inc. to simplify supply chains and reliably move freight.
We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day.
We’re growing - join our World Group family today!
www.worldgrouplogistics.com
About ContainerPort Group:
ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage.
We provide comprehensive container drayage and logistics solutions for customers throughout North America.
We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts.
Learn more at our website: www.containerport.com
About This Role:
ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as a Fleet Manager for our new growing terminal in Minneapolis, MN!
The Fleet Manager is the direct link between our drivers and customers and must build trusting relationships with our drivers and fully support them in day-to-day operations.
In addition, the Fleet Manager will be responsible for keeping their fleet committed to shipments that safely maximize productivity and provide on-time service to the customers.
Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities:
* Provide leadership and supervise our fleet of owner-operators (owner-operators are truck drivers who own their own truck and contract with ContainerPort Group to transport our customers’ freight)
* Monitor and ensure effective and efficient delivery performance, fleet profitability and compliance with regulations
* Assign equipment as needed
* Maximize efficiency and profitability of every delivery
* Oversee fair and equitable distribution of loads amongst contractors
* Plan and execute order of deliveries to create efficient load drop-offs and pick-ups
* Ability to accept and decline loads and coordinate with the Customer Success team
* Negotiate rates with contractors outside of the ICOA
* Develop lasting relationships with fleet of contractors to improve performance and encourage retention
* Resolve customer/terminal/ra...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:58
-
DHL Express Italy, società leader mondiale nel settore dei servizi trasporto espresso e logistici, parte di DHL Group, riconosciuta come Great Place to Work, ricerca per la Direzione Sales & Marketing ala figura di Field Sales Executive per l'area Padova, Treviso e Vicenza.
PROFILO RICERCATO
Esperienze e Competenze
* Diploma
* Precedente esperienza in ambito Sales
* Conoscenza di Microsoft Office (livello: intermedio in Power Point ed Excel)
* Conoscenza della lingua inglese, scritta e parlata (livello: intermedio)
* Conoscenza della lingua italiana fluente, scritta e parlata (livello: avanzato)
Competenze Aggiuntive
* Capacità di comprendere le opportunità dal punto di vista dei clienti e di influenzarne le decisioni, al fine di raggiungere gli obiettivi di business
* Costruzione e gestione delle relazioni e partnership, dimostrando impegno e cura verso il cliente (ICCC)
* Capacità di lavorare in gruppo
* Predisposizione all’apprendimento continuo
* Competenze comunicative
* Abilità di adattarsi all’ambiente mutevole gestendo - molteplici priorità
* Organizzazione e pianificazione
* Audace nel trovare idee e approcci innovativi
* Problem solving e pensiero critico
PRINCIPALI ATTIVITÀ
* Assicurare il raggiungimento degli obiettivi di vendita per i clienti assegnati e di nuova acquisizione all’interno della zona di propria responsabilità, nel rispetto delle strategie e politiche commerciali.
* Gestire un portafoglio di clienti e potenziali clienti tramite visite di vendita personali / contatto diretto, mantenendo relazioni solide e durevoli.
* Agire come principale punto di contatto dei clienti, collaborando strettamente con i reparti competenti di DHL, per garantire che le richieste siano trattate in modo appropriato e che i bisogni del cliente siano riconosciuti e soddisfatti.
* Garantire che tutte le segnalazioni dei clienti relative al servizio clienti e/o al controllo del credito siano coordinati e gestiti attraverso i reparti DHL preposti.
* Formulare un piano di vendita personale che incorpori iniziative per identificare e acquisire nuove prospettive di business e massimizzare la crescita all’interno della base di clienti esistente.
* Creare una solida relazione con il cliente per garantire la massima crescita del business, assumendo un approccio consulenziale, monitorando le prestazioni e la soddisfazione dei clienti.
* Sviluppare la conoscenza dei prodotti/servizi di DHL e delle attività commerciali al fine di suggerire le migliori soluzioni e strategie possibili ai clienti, sfruttando le nuove opportunità provenienti da clienti esistenti e potenziali, garantendo la massima penetrazione di DHL nel territorio assegnato.
* Gestire il processo inerente alle visite dei clienti e agli accordi commerciali per garantire che le informazioni sui clienti siano mantenute in modo accurato nel portale/databa...
....Read more...
Type: Permanent Location: Treviso, IT-34
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:57
-
Vos atouts
Vous aimez concevoir des expériences mémorables et vous savez transformer chaque détail en valeur ajoutée.
Organisé, curieux et force de proposition, vous prenez des initiatives et menez vos projets avec enthousiasme.
L'univers du luxe et des savoir-faire vous inspire profondément.
À propos de l'entité
Hermès Horizons est une unité ambitieuse, au carrefour de la création et de l'expérience client.
Vous rejoignez l'équipe commerciale et contribuez directement à façonner des moments d'exception pour les meilleurs clients de la Maison.
Vos actions rayonnent à l'échelle internationale, avec une vraie latitude pour innover et proposer.
Stage de 6 mois conventionné à temps plein, à pourvoir à partir de mars 2027.
Basé à Pantin.
Vos missions
Soutien commercial et organisation des événements
* Participer à la préparation du Podium et de l'espace Horizons : organisation, logistique et développement des outils d'aide à la vente
* Contribuer à la production d'événements d'envergure internationale et d'animations en magasin : fiches techniques, listes d'objets, présentations clients
* Assurer le suivi du SI/SO et élaborer un reporting mensuel à destination de l'équipe
Suivi des clients VIC et développement d'expériences
* Contribuer à la préparation d'expériences sur mesure : visites ateliers, présentations clients et attentions particulières
* Coordonner les échanges avec les magasins, les prestataires et les équipes internes pour assurer un suivi rigoureux des actions engagées
* Compiler les retours d'expérience et être force de proposition dans l'élaboration de nouvelles initiatives
Développement des outils Expérience Client et communication interne
* Participer à la conception et au suivi d'outils à destination des clients et des équipes de vente : brochures, cartes, documents digitaux et supports HPad
* Coordonner la réalisation de ces projets du brief initial à la formation en magasin, en lien avec les agences et les imprimeurs
* Contribuer à la communication interne : rédaction d'articles pour HermèSphère et développement d'une newsletter trimestrielle
Votre profil :
Étudiant en formation supérieure (université, école de commerce), vous êtes à l'aise en gestion de projet et vous coordonnez plusieurs sujets simultanément avec méthode.
Vous écrivez avec clarté en français et en anglais, et vous apportez un soin particulier à l'esthétique de vos livrables.
Créatif et enthousiaste, vous êtes prêt à vous investir pleinement dans une Maison d'exception.
Employeur responsable, Hermès s'engage en faveur de l'éthique, de la diversité et de l'inclusion.
Rejoignez Hermès et prenez part à une maison responsable, attachée à la qualité, à la pérennité et aux savoir-faire d'exception.
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:56
-
Title: Linguist - (Caribbean Spanish)
Location: Detroit, MI
Security Clearance: Public Trust (or ability to obtain)
Schedule: This is an as‑needed, part‑time essential services position with work contingent upon available projects.
When assigned to a project, linguists are expected to support the effort through completion and are typically scheduled to work up to 40 hours per week.
Assignments may require day and/or night shifts, including weekends and holidays.
Classification: Non-exempt (eligible for overtime)
Hourly: $28.73
Travel: Travel to client sites is required
About KACE:
KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges.
At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission.
Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day.
This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security and performance.
We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together.
This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered.
At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities.
Join KACE and make a difference!
Job Summary:
Our Linguists perform real-time and/or recorded transcription from Spanish to English in support of sensitive law enforcement work.
You will capture accurate, court-ready written products; identify, decode, and document colloquialisms, slang, and coded language; and extract and communicate pertinent information to law enforcement personnel.
Work may include transcribing source documents and recordings from multiple storage formats (e.g., digital media, audio, and video).
This role is a good fit for linguists and interpreters who are comfortable working in a fast-paced environment where accuracy, attention to detail, and clear written documentation are essential.
Essential Functions & Responsibilities:
* Listen to live or recorded communications in Spanish and produce verbal and written synopses and transcriptions, as required by the project.
* Communicate pertinent information to the Client (law enforcement personnel) in a timely manner when supporting live monitoring.
* Build and maintain a master list of sl...
....Read more...
Type: Permanent Location: Ashburn, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:56
-
Vos atouts
Vous avez le sens de l'esthétique et une vrai sensibilité mode.
Vous aimez orchestrer plusieurs projets simultanément avec rigueur et enthousiasme.
Vous prenez des initiatives, vous savez vous adapter et vous trouvez naturellement votre place dans un environnement exigeant et créatif.
A propos de l'entité
Au sein du Métier Chaussure d'Hermès, le pôle Communication pilote une stratégie 360° ambitieuse, de la presse internationale aux contenus digitaux.
Vous rejoignez une équipe soudée, au cœur de la création et du rayonnement d'un Métier d'exception.
Vos contributions façonnent directement la visibilité de la Maison auprès de ses publics les plus exigeants.
Stage de 6 mois conventionné à temps plein, à pourvoir à partir de janvier 2027.
Basé à Pantin (Accessible Métro Ligne 5 et RER)
Vos missions
* Coordonner la production image des showrooms saisonniers : logistique, stylisme, casting et suivi
* Contribuer à la création des documents de sélection produits et d'inspiration presse
* Animer les kick-off presse auprès des bureaux internationaux
* Analyser les ventes et actions presse en filiale et rédiger les bilans
* Participer au développement des contenus externes : hermès.com, réseaux sociaux, campagnes
* Piloter la gestion des confiés et coordonner les demandes de prêts internes et externes
Votre profil
Vous êtes étudiant.e de niveau Master, en école de communication/commerce ou université.
Vous maîtrisez PowerPoint et Excel, et vous exprimez avec aisance en français comme en anglais.
Vous êtes reconnu pour votre sens du détail, votre curiosité et votre capacité à collaborer avec des interlocuteurs variés.
Vous souhaitez construire une première expérience structurante dans un environnement authentique et humain.
Employeur responsable, Hermès s'engage en faveur de l'éthique, de la diversité et de l'inclusion.
Rejoignez l'aventure humaine Hermès et construisez votre parcours cousu main.
#HermèsTalent
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:55
-
Vos atouts
Vous avez le sens du détail, le goût de l'excellence et une vraie curiosité pour l'univers du luxe et de la joaillerie.
Vous savez jongler entre plusieurs projets avec rigueur et précision.
Vous aimez coordonner, anticiper et contribuer à des projets qui rayonnent à l'international.
A propos de l'entité
Au sein de la division Bijouterie Joaillerie d'Hermès, vous rejoignez une équipe passionnée, au cœur de la stratégie événementielle de la Maison.
Vous contribuez à des projets d'envergure mondiale, de la conception au déploiement, avec une réelle autonomie pour porter vos idées et les voir aboutir.
Chaque événement est une occasion de transmettre l'excellence artisanale Hermès à travers le monde.
Stage de 6 mois conventionné, à pourvoir à partir de janvier 2027, localisé à Pantin
Vos missions:
* Piloterl'offre produits et coordonner les équipes internes pour les événements internationaux de Haute Joaillerie
* Rédigerles briefs de développement et contribuer à la création des outils de scénographie (vitrines, PLV, supports visuels)
* Assurerla logistique des pièces pour chaque événement, de l'envoi à la réception, en assurant le contrôle qualité et le suivi des remises en état
* Suivreles itinérances locales, mettre à jour les calendriers et documents de pilotage, et participer aux réunions de production avec les filiales
* Élaboreret actualiser les guidelines à destination des marchés, consolider les reportings et suivre les KPI
* Construireun benchmark concurrentiel rigoureux: événements, scénographie, expérience client, stratégies de communication, et présenter vos analyses à la Direction pour nourrir la réflexion stratégique
Votre profil
Vous êtes étudiant de niveau Master, en année de césure ou en dernière année d'école de commerce ou de communication.
Vous maîtrisez les codes de la communication événementielle et vous exprimez couramment en anglais.
Vous êtes reconnu pour votre relationnel, votre organisation et votre capacité à prendre des initiatives avec discernement.
Vous souhaitez évoluer dans un environnement exigeant et inspirant, où chaque détail compte.
Employeur responsable, Hermès s'engage en faveur de l'éthique, de la diversité et de l'inclusion.
Rejoignez l'aventure humaine Hermès et construisez votre parcours cousu main.
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:54
-
Vos atouts
Vous aimez les univers où la technologie rencontre l'élégance, et vous savez mener plusieurs projets de front avec rigueur.
Curieux, adaptable et attentif aux détails, vous transformez chaque mission en contribution concrète.
Créer des contenus soignés et impactant vous anime autant que le travail bien fait.
À propos de l'entité
Le métier Internet Des Objets (IDO) porte une collaboration inédite entre Hermès et Apple, deux Maisons unies par l'exigence du beau et du durable.
Vous rejoignez la Direction du Développement Opérationnel à Pantin, au cœur d'un métier en pleine transformation.
Vos contributions façonnent directement l'expérience client en magasin, en ligne et à l'international.
Stage de 6 mois, conventionné à temps plein, à pourvoir à partir de Janvier 2027.
Basé à Pantin.
Vos missions :
* Développer les contenus e-commerce sur hermes.com : visuels, fiches produits, vid é os
* Participer à la cr é ation des guidelines Visual Merchandising à destination des magasins
* Concevoir des supports de formation et d'aide à la vente pour les lancements produits
* Contribuer aux outils presse : communiqu é s, fiches techniques, pr é sentations
* Aider à la coordination du suivi des é v é nements internationaux et des pr é sentations presse
* Soutenir le d é ploiement des projets commerciaux et la cr é ation de modules e-learning
Votre profil :
Étudiant en formation supérieure niveau Bac +4/5 (université, école de commerce), vous écrivez avec clarté en français et en anglais, et vous avez une appétence pour les codes du digital comme ceux du retail.
Rigoureux et créatif, vous savez vous adapter rapidement à des interlocuteurs variés.
L'univers technologique vous passionne et la collaboration Hermès x Apple vous inspire.
Employeur responsable, Hermès s'engage en faveur de l'éthique, de la diversité et de l'inclusion.
Rejoignez l'aventure humaine Hermès et construisez votre parcours cousu main.
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:54
-
Stage conventionné de 6 mois à pourvoir à partir du premier semestre 2027.
Basé à Bobigny.
Au sein d'Hermès Commercial, - Direction Central Supply & After Sales -, vous serez rattaché(e) au Directeur Douane.
Vos missions :
1/Formalisation des Procédures et Optimisation Réglementaire
* Formaliser et mettre à jour les différentes procédures "Douanes et Réglementations".
* Contribuer au maintien des autorisations douanières existantes (Statuts Exportateur Agréé, Exportateur Enregistré, OEA...).
* Participer à l'optimisation et à la mise en œuvre des processus réglementaires auprès des équipes opérationnelles.
2/Contrôle, Suivi et Support Réglementaire
* Contrôler les déclarations en douane réalisées par nos prestataires et mettre en place des actions correctives si nécessaire.
* Animer le portail Réglementaire pour la collecte et l'archivage des informations.
* Participer à l'élaboration et à l'amélioration des indicateurs réglementaires.
* Réaliser les demandes de Permis CITES selon les besoins de l'équipe et contribuer à l'optimisation des process de la Cellule CITES.
* Apporter un support sur les différents projets impactant le Pôle Douane et Réglementation
Profil recherché :
* Vous préparez une formation niveau licence ou Master en Commerce International / Transport / Douane / Supply Chain.
* Vous avez d'ores et déjà abordé les bases de la réglementation douanière lors de vos études ou lors d'une première expérience et êtes désireux d'approfondir ces sujets.
* Autonome, rigoureux(se), organisé(e), enthousiaste et réactif(ve), vous avez le sens du service client et l'esprit d'équipe.
* Maitrise du pack office (Powerpoint, Excel, Word)
* Une bonne maîtrise du pack office et de l'anglais est requise
Merci d'envoyer votre candidature (CV et lettre de motivation) en précisant vos disponibilités pour ce stage.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès
#HermesTalent
....Read more...
Type: Permanent Location: BOBIGNY, FR-93
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:53
-
Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve.
Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time", and to support our Missionto serve everyone.
Whether you are providing direct patient care or in other areas of our Company, you can find a home here.
We invite you to be part of our Company where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking a Human Resources Credentialing and Compliance Manager Work Location: Bradenton, Florida.
As part of this role, you will: Provide assistance to Human Resources Director of Operations to establish department goals, productivity standards, and quality metrics.
Manage daily workflow to ensure timely completion of credentialing activities.
Foster a culture of accountability, service excellence, and continuous improvement.
Credentialing Provide assistance with initial credentialing, recredentialing, privileging, and provider onboarding processes.Review provider applications and supporting documentation for completeness and accuracy.Monitor expiration dates for professional licenses, DEA registrations, board certifications, malpractice insurance, and other credentials.Ensure provider files meet organizational and regulatory standards.Coordinate credentialing committee activities and maintain related records as applicable.
....Read more...
Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:52
-
Hermès International, Holding du groupe, recherche un stagiaire pour sa Direction juridique Lutte anti-contrefaçon :
* Juriste en Propriété Intellectuelle et Lutte anti-contrefaçon (H/F)
Rattaché à la Direction Lutte anti-contrefaçon, vous accompagnerez son Directeur et ses juristes dans leur mission de défense et de mise en œuvre des droits de propriété intellectuelle du groupe.
Stage de 6 mois conventionné à temps plein à pourvoir à partir de janvier 2027.
Basé à Paris.
Missions principales
* Participation à la constitution et le suivi de dossiers de précontentieux et contentieux pénal et civil en Europe essentiellement (Montage des dossiers, constitution de preuves, dossiers de notoriété, recherches de droits).
* participation à la rédaction de plaintes pénales
* Suivi des dossiers liés aux saisies douanes et policières et suivi et renouvellement des AFA auprès de l'IPEP ;
* Suivi et revue des sites internet / Participation aux KPI's dans le cadre du MOU communautaire.
Profil du candidat:
* Etudiant en 3ème cycle avec une spécialité en propriété intellectuelle et justifiant d'une expérience dans ce domaine, vous souhaitez vous investir dans un stage riche et formateur.
* Vous saurez démontrer des qualités d'adaptation, de réactivité, de rigueur, et garder la discrétion inhérente aux missions qui vous seront confiées.
* Vous pratiquez un Anglais courant à l'écrit et à l'oral.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:52
-
Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve.
Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time", and to support our Mission to serve everyone.
Whether you are providing direct patient care or in other areas of our Company, you can find a home here.
We invite you to be part of our community where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking a Medical Assistant - Pediatrics Work Location: Sarasota, FL As part of this role, you will: Adheres to the time and attendance policy as written in the employee handbook Must be able to float to alternative locations as instructed by your supervisor with short notice and ensure adequate site coverage Responsible for providing vital signs, interviewing the patient/family, and charting Collaborates with healthcare providers in assessing, planning, implementing, and evaluating the needs of the patients and peers Maintains positive effective communication with providers, supervisors, peers, and subordinates Ensures Provider's orders are directed to the various appropriate departments Knowledgeable / Assist providers as requested with exams, procedures, removal of sutures, etc.
Completes medication and DME authorizations for patients in a timely manner Knowledgeable in walk-in triage and interventions regarding patient's age under the leadership of the Clinical Nurse Leader
....Read more...
Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:51
-
Hermès is looking for a bilingual customer advisor, in Italian and English for its European e-commerce entity and customer relation center.
Who are we?
The European e-commerce entity is responsible for the online distribution of Hermès products in 17 European countries, as well as the customer service for European stores.
The Hermès Distribution Europe team currently consists of more than 115 people divided into five teams: e-retail Merchandising/Traffic Acquisition and data Performance, Finance et Projects, Operations, HR and Client and Service.
Within the Client and Service Department, you will work in one of the front office teams made up of 55 client service enthusiasts who operate on two levels:
* Management from A to Z of the relationship with our European e-commerce customers.
* Single point of contact for end customers wishing to contact European stores.
What will your mission be?
As an ambassador for Hermès, you will be entirely dedicated to the satisfaction of the end customers of our House, both in e-commerce and retail.
You will join a multicultural team (Germany, Italy, Benelux, Nordics, Iberica).
Our human-sized environment favors a close-knit management, based on collaborative work, team spirit, and mutual support.
What will your daily life look like?
In a multilingual and multitasking context, you will be the single point of contact of our customers.
Your main missions will be the following:
1/ Follow-up from A to Z of interactions and encourage sales with our European e-commerce customers
* Interact by phone, e-mail, and WhatsApp with e-commerce customers, advise them, develop sales.
* Receive, analyze, green-light, and follow up on European e-commerce orders until they are received.
* Delivers exceptional client service and provide a pleasant e-commerce shopping environment consistent with our brand image.
* Express enthusiasm for the stories and products of Hermès and promote their added value.
* Be a driving force behind any initiative aimed at improving the e-commerce customer experience.
* Make outgoing calls in order to have a proactive approach towards certain clients of the House, in a spirit of service keep clients informed on new products or services, changes, etc
* Build lasting customer relationships by delivering excellent experiences and actively managing a client portfolio to foster engagement and loyalty, sell more than a product.
2/ Single point of contact for end customers wishing to contact European stores
* Handle inbound calls for stores:
* Assist our customers contacting our stores, guide them, and offer them a qualitative and seamless omnichannel experience.
* Ensure, as a point of contact, the quality of the relationship with our clients, but also with our stores, in a spirit of service.
* Provide most extensive product information to customers (characteristics, availability, reservations, and so on), or any other useful in...
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:47
-
Hermès Distribution France, réseau retail animé par les marchands d'Hermès au service de nos clients, est une division d'Hermès Sellier constituée d'un réseau de 23 magasins répartis sur le territoire français (15 succursales et 7 concessionnaires) et 1 site e-commerce Hermès.fr.
Ces magasins, répartis sur le territoire français, ont pour vocation de distribuer l'ensemble des créations des 16 métiers Hermès, tels que le cuir, la mode, la beauté, la maison, l'horlogerie et la bijouterie...
tout en restant fidèle à son premier client : le cheval ! Chez Hermès : artisanat, excellence, authenticité riment aussi avec modernité, innovation.
Contexte :
Au sein de la filiale Hermès Distribution France, vous travaillez au sein du pôle Relation client /e-commerce
Les clients contactent notre service par téléphone ou mail pour différentes raisons :
* Suivi du site internet : validation des commandes, suivi des livraison, analyse et veille du parcours clients dans les systèmes, gestion du paiement à distance, prise de commandes
* Disponibilité d'un produit, description d'un produit, réservation produits, problèmes de livraison, questions sur des événements, réclamations, suivi de leur dossier en SAV...
Dans le cadre de l'amélioration du service de nos magasins et de la fluidité du parcours client, ce service est né.
CDD à pourvoir d'octobre à fin décembre 2026 en temps plein en renfort de fin d'année.
Mission générale :
Accompagner la forte croissance de l'activité e-commerce et développer l'omnicanal au sein du réseau.
Le Centre Relation Clients s'occupe des lignes téléphoniques pour 16 succursales et 7 concessionnaires en France ainsi que la ligne dédiée à l'e-commerce.
Activités :
Connaissance clients :
* Gérer les appels et emails clients du Monde entier contactant un magasin français,
* Optimiser la disponibilité des vendeurs en magasin en répondant, dans la mesure du possible, immédiatement à la demande du client avec pour unique objectif le meilleur service client possible,
* Accompagner le client de A à Z dans ses recherches et ses achats en ligne en faisant découvrir la richesse de la Maison à travers nos histoires et nos produits.
Activité commerciale :
* Valider les commandes du site e-commerce,
* Assurer le suivi des commandes, des livraisons et des retours, être force de proposition pour guider au mieux les clients dans leurs achats sur le site e-commerce et développer l'activité commerciale
Acteur Omnicanal :
* Savoir retranscrire une manifestation client à un magasin et veiller au suivi de ce client et sa satisfaction,
* Faire le lien entre le client et les services du siège (suivi SAV, gestion comptabilité, invitations aux événements, consolider la data client dans le CRM...),
* Gestion de la relation clients à travers divers canaux : téléphone, emails.
Développement du service :
* Être force de pro...
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:47
-
Présentation d'Hermès Maison :
La vocation d'Hermès Maison est d'accompagner avec élégance la vie quotidienne de ses clients dans leurs intérieurs, en proposant un art de vivre Hermès, incarné par la force et la magie du bel objet.
L'ambition de ce métier est de proposer :
* des créations singulières et affirmées,
* une qualité exceptionnelle appuyée sur un savoir-faire artisanal,
* et d'être ainsi une source de différenciation pour Hermès, contrepoids des métiers mode.
Cette ambition se concrétise par la création de collections de mobilier et de luminaires, de collections d'Art de Vivre (objets, textile, enfant, plage) et d'Art de la Table.
Le Pôle Hermès Maison compte environ 580 collaborateurs répartis au sein de quatre sociétés :
* la Division Hermès Maison réunit toute la chaine de valeur depuis la conception jusqu'à la mise sur le marché de 4 segments de produits
* Puiforcat, Maison de haute orfèvrerie
* la filière Céramique : 2 sites de production (la Compagnie des Arts de la Table et de l'Email (CATE) et Beyrand)
Il inclut également des branches commerciales aux Etats-Unis et en Asie.
Positionnement :
Rattaché au Directeur du Développement Opérationnel d'Hermès Maison, en lien étroit avec la Direction de la Formation Groupe, la Direction Commerciale et les équipes Hermès International (HI), le Directeur Formation & Expérience Clients définit et déploie la stratégie de formation et d'expérience client pour Hermès Maison à l'échelle mondiale.
Il contribue à révéler la singularité du métier, à renforcer la désirabilité des collections et à soutenir durablement la performance commerciale, en :
* clarifiant, simplifiant la compréhension du métier pour les marchés
* en plaçant la culture, les savoir-faire, les matières au cœur
* et en mettant l'expérience client au centre de ses actions aussi bien interne (animations des communautés) qu'en externe (clients finaux).
Il travaille en proximité avec l'équipe Identité Métier sur les sujets Visuel Merchandising et Animations Commerciales pour assurer une cohérence et support.
Missions :
La mission du Directeur de la Formation et de l'Expérience client est de définir la vision et la stratégie globale Formation et Expérience Client pour le métier
* Élaborer et piloter les parcours de formation pour les différents publics (équipes de vente, ambassadeurs, correspondants projets d'intérieur)
* Élaborer et piloter la stratégie expérience clients : Animation des experts internes (Milan, séminaires toute l'année) et mise en place d'un suivi des commandes clients internes (suivi des commandes importantes, priorisation, hotline SAV)
* Définir et piloter le budget dédié
* Innover sur les méthodes de collaboration et de diffusion de la culture Maison
* Contribuer à faire d'Hermès Maison un univers culturel inspirant au sein du Groupe
Cela p...
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:46
-
What will your mission be?
As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers.
You will be responsible for the Benelux-Nordics countries.
Our friendly working environment fosters a collegial management style based on collaboration, team spirit and mutual support.
What will your daily life be like?
In a multilingual and multitasking environment, you will be the main point of contact for end customers who wish to get in touch with our stores via email, telephone or other digital channels.
* As part of our headquarters in Brussels, you will advise customers by telephone and via digital channels, providing them with a high-quality and seamless experience.
* You will ensure the quality of our relationships with our customers, as well as with our stores, in line with our service philosophy.
* You will provide comprehensive product information (features, availability, reservations, etc.) and other useful details.
* You will explain our procedures (purchases, returns, exchanges) and ensure follow-up with the relevant store.
What do you need to succeed with us?
* You have experience in the hotel, retail or e-commerce sector.
Experience in dealing directly with a sophisticated and international clientele would be an advantage.
* You are empathetic and friendly, have a strong sense of customer service and put the customer at the heart of everything you do.
* You are interested in bespoke solutions and possess strong interpersonal skills as well as excellent verbal and written communication skills in Dutch and English.
* You are organized and able to set priorities.
* You are assertive, analytical, self-reliant and have excellent stress and conflict management skills.
* You value teamwork and are an excellent team player.
* You demonstrate proficiency in using a variety of software applications and are able to work with multiple programs simultaneously.
* You are available from February 2027, to ensure a smooth opening of the Client Relations Center on 1st of March 2027
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
....Read more...
Type: Permanent Location: Bruxelles, BE-BRU
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:45
-
What will your mission be?
As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers.
You will be responsible for the Benelux-Nordics countries.
Our friendly working environment fosters a collegial management style based on collaboration, team spirit and mutual support.
What will your daily life be like?
In a multilingual and multitasking environment, you will be the main point of contact for end customers who wish to get in touch with our stores via email, telephone or other digital channels.
* As part of our headquarters in Brussels, you will advise customers by telephone and via digital channels, providing them with a high-quality and seamless experience.
* You will ensure the quality of our relationships with our customers, as well as with our stores, in line with our service philosophy.
* You will provide comprehensive product information (features, availability, reservations, etc.) and other useful details.
* You will explain our procedures (purchases, returns, exchanges) and ensure follow-up with the relevant store.
What do you need to succeed with us?
* You have experience in the hotel, retail or e-commerce sector.
Experience in dealing directly with a sophisticated and international clientele would be an advantage.
* You are empathetic and friendly, have a strong sense of customer service and put the customer at the heart of everything you do.
* You are interested in bespoke solutions and possess strong interpersonal skills as well as excellent verbal and written communication skills in Danish and English.
* You are organized and able to set priorities.
* You are assertive, analytical, self-reliant and have excellent stress and conflict management skills.
* You value teamwork and are an excellent team player.
* You demonstrate proficiency in using a variety of software applications and are able to work with multiple programs simultaneously.
* You are available from February 2027, to ensure a smooth opening of the Client Relations Center on 1st of March 2027
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
....Read more...
Type: Permanent Location: Bruxelles, BE-BRU
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:45
-
What will your mission be?
As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers.
You will be responsible for the Benelux-Nordics countries.
Our friendly working environment fosters a collegial management style based on collaboration, team spirit and mutual support.
What will your daily life be like?
In a multilingual and multitasking environment, you will be the main point of contact for end customers who wish to get in touch with our stores via email, telephone or other digital channels.
* As part of our headquarters in Brussels, you will advise customers by telephone and via digital channels, providing them with a high-quality and seamless experience.
* You will ensure the quality of our relationships with our customers, as well as with our stores, in line with our service philosophy.
* You will provide comprehensive product information (features, availability, reservations, etc.) and other useful details.
* You will explain our procedures (purchases, returns, exchanges) and ensure follow-up with the relevant store.
What do you need to succeed with us?
* You have experience in the hotel, retail or e-commerce sector.
Experience in dealing directly with a sophisticated and international clientele would be an advantage.
* You are empathetic and friendly, have a strong sense of customer service and put the customer at the heart of everything you do.
* You are interested in bespoke solutions and possess strong interpersonal skills as well as excellent verbal and written communication skills in English, Norwegian and/or Swedish.
* You are organized and able to set priorities.
* You are assertive, analytical, self-reliant and have excellent stress and conflict management skills.
* You value teamwork and are an excellent team player.
* You demonstrate proficiency in using a variety of software applications and are able to work with multiple programs simultaneously.
* You are available from February 2027, to ensure a smooth opening of the Client Relations Center on 1st of March 2027
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
....Read more...
Type: Permanent Location: Bruxelles, BE-BRU
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:44
-
What will your mission be?
As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers.
You will be responsible for the Benelux-Nordics countries.
Our friendly working environment fosters a collegial management style based on collaboration, team spirit and mutual support.
What will your daily life be like?
In a multilingual and multitasking environment, you will be the main point of contact for end customers who wish to get in touch with our stores via email, telephone or other digital channels.
* As part of our headquarters in Brussels, you will advise customers by telephone and via digital channels, providing them with a high-quality and seamless experience.
* You will ensure the quality of our relationships with our customers, as well as with our stores, in line with our service philosophy.
* You will provide comprehensive product information (features, availability, reservations, etc.) and other useful details.
* You will explain our procedures (purchases, returns, exchanges) and ensure follow-up with the relevant store.
What do you need to succeed with us?
* You have experience in the hotel, retail or e-commerce sector.
Experience in dealing directly with a sophisticated and international clientele would be an advantage.
* You are empathetic and friendly, have a strong sense of customer service and put the customer at the heart of everything you do.
* You are interested in bespoke solutions and possess strong interpersonal skills as well as excellent verbal and written communication skills in French, Dutch and English.
* You are organized and able to set priorities.
* You are assertive, analytical, self-reliant and have excellent stress and conflict management skills.
* You value teamwork and are an excellent team player.
* You demonstrate proficiency in using a variety of software applications and are able to work with multiple programs simultaneously.
* You are available from February 2027, to ensure a smooth opening of the Client Relations Center on 1st of March 2027
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
....Read more...
Type: Permanent Location: Bruxelles, BE-BRU
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:43
-
Référent technique pôle semi-finis (H/F)
Positionnement : Au sein de l'organigramme général d'Hermès Femme, le référent technique reporte à la directrice du bureau d'études
Missions générales :
* Réel porte-parole du studio, il ou elle est aussi garant du bien aller et des contraintes techniques industrielles (en phase de développement, peut être force de proposition de corrections pour répondre aux besoins de production)
* Accompagne techniquement les équipes collection, collabore avec les chefs de produit semi finis, l'atelier collection en interne, les BE extérieurs et l'équipe production semi finis.
* Assure la passation de la collection du produit vers la production
* Participe à l'ensemble des essayages de production des modèles semi-finis.
* Accompagne l'équipe production semi finis et les BE extérieurs au cours de l'industrialisation pour les retouches bien aller, les fiches commentaires et réalise les tableaux de mesures de la collection à la production, ainsi que la gradation au moment de la production.
* Veille et mise à jour des bibles de fabrications.
Missions en collection :
* Assiste occasionnellement (selon les catégories de produits) au débriefing de l'essayage collection en présence des BE externes et des chefs de produit.
* Oriente les retouches de vestibilité afin d'améliorer le bien-aller des répétitions modèles pour optimiser les délais d'industrialisation.
* S'assure du respect des exigences qualité Hermès, statue sur les montages et finitions en collaboration avec les équipes.
* Oriente les demandes de maquettes afin de valider les points complexes des modèles (sécurise la pré-industrialisation).
* Peut se déplacer chez les fabricants lors du 1er lancement et/ou lors des répétitions de collection si besoin.
* Organise des instances de partage avec l'équipe production semi-finis au fil de la collection et la réunion de passation pré-revues de détails.
* Alimente le dossier de suivi du modèle mis en place par les chefs de produit.
Missions en production :
* Assiste aux réunions prix : sensibilisé au respect des prix cibles, se montre force de propositions pour garantir le meilleur rapport qualité/prix en tenant compte des orientations stylistiques impulsées par le studio.
* Coordonne la passation des dossiers semi-finis à l'équipe production.
* Assure les essayages et indique les retouches nécessaires (croquis techniques, dessins des retouches sur les miniatures patron, toile, sections, photos...)
* Si besoin, peut réaliser des maquettes permettant de valider des propositions de montage à la suite des revues de détails en collaboration avec le pôle méthode.
* Collabore et partage ses revues de normalisation et de détails avec la directrice du BE.
* Déplacements à prévoir chez les fabricants en phase d'industrialisation et de production.
Profil :
* Modél...
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:42
-
Key Responsibilities:
Sales Leadership & Client Development
* Lead and inspire the sales team to achieve and exceed individual and team sales targets.
* Guide and support the sales team, ensuring skill development in selling techniques, product knowledge, and customer relationship management.
* Support the Manager in delivering energetic and impactful morning to maintain communication and share key updates.
* Ensure the highest standard of customer service and client experience.
* Build and nurture long-term client relationships, develop VIP clients, and attract new customers.
* Support clienteling initiatives to maximize sales opportunities.
* Handle client enquiries, concerns, and complaints professionally, ensuring effective resolution.
* Ensure professional grooming standards and adherence to brand presentation guidelines.
Operations & Floor Management
* Act as shift leader/manager-on-duty to oversee daily store operations and ensure optimal floor coverage.
* Manage in-store appearance to ensure alignment with brand standards.
* Oversee stock management, CRM, and after-sales processes to support sales and service excellence.
* Coordinate and execute store events, communication activities, and Store operations.
* Ensure proper security measures are always followed.
* Prepare and review daily sales reports with qualitative insights when required.
Product & Merchandising
* Take responsibility for assigned product categories (métiers) including sales performance, inventory control, visual merchandising, and staff training.
* Monitor market trends and provide buying recommendations to the Store Manager.
* Maintain a neat and visually appealing store environment at all times.
Requirements & Capabilities
* Minimum 3 years' experience in a supervisory role within high-end fashion, luxury retail, or a similar customer-facing environment.
* Fluent in English
* Leadership skills with the ability to inspire, motivate, and develop teams.
* Strong client relationship management and problem-solving abilities.
* Passionate about luxury retail, fashion, and delivering outstanding customer experiences.
* Exceptional interpersonal and communication skills.
* Tech-savvy with proficiency in MS Office and CRM systems.
* Able to work retail hours, including weekends and public holidays.
....Read more...
Type: Permanent Location: Bangkok, TH-10
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:39
-
Au sein de H.A.B, pôle de fabrication interne d'Hermès BIJOUTERIE, la société CREATION JMC est un atelier de joaillerie renommé et à taille humaine travaillant sur des projets de moyenne et haute joaillerie pour Hermès et les plus prestigieuses maisons de Joaillerie.
Nous avons rejoint la Maison Hermès durant l'année 2023.
Notre activité est répartie sur 4 sites français situés en région parisienne, toulousaine et lyonnaise.
Nous proposons des savoir-faire artisanaux tels que la joaillerie, le polissage, et le sertissage, mais aussi des compétences de développement grâce à notre bureau d'étude ainsi que notre pôle méthodes et industrialisation.
Nous avons également internalisé notre Fonderie afin de venir compléter notre approche du produit.
Intégrer notre Maison et notre atelier, c'est avoir l'opportunité de faire partie d'un univers créateur composé d'artisans au service d'objets de haute qualité.
Vous êtes joaillier.ère et vous êtes passionné.e par votre métier ? Venez travailler au cœur des ateliers de JMC et prenez part à la fabrication des pièces de joaillerie pour Hermès et autres prestigieuses maisons de Joaillerie.
LE POSTE
Nous recherchons dans le cadre du développement de notre activité sur notre site lyonnais un(e) Joaillier(ère) expérimenté(e).
MISSIONS
Vous participerez à la fabrication des produits joailliers de grande qualité nécessitant des techniques joaillières exigeantes au sein d'une équipe hautement qualifiée.
Vous réaliserez la fabrication du bijou jusqu'à sa finition du montage et de l'assemblage d'une pièce la réalisation de bijoux dans le respect des modes opératoires et selon notre cahier des charges.
Vous participerez également aux finitions.
Dans le détail, vos missions seront les suivantes :
* De réaliser l'émeri d'une pièce en respectant les volumes et les côtes du cahier des charges
* De maitriser les techniques de brasure au chalumeau et soudure laser
* La réalisation de montages avec différentes techniques d'ajustage, perçage, etc
* D'assurer la finition du produit aux exigences qualité de la Maison
* D'autocontrôler les opérations réalisées
PROFIL
De formation obligatoire en Bijouterie Joaillerie, vous maitrisez les techniques de cet univers et justifiez d'une expérience conséquente.
Vous vous positionnez en tant que Joaillier confirmé.
Vous êtes minutieux, autonome, organisé et avez le sens du détail et du travail en équipe.
Vous êtes désireux de pouvoir mettre à contribution votre savoir-faire et participer au développement d'un métier d'exception au sein d'une des plus prestigieuses maisons de luxe.
Type d'emploi : CDI
Période de travail : 35h
Vous bénéficierez des avantages suivants : Participation, 13e mois, mutuelle complémentaire, tickets restaurants.
Notre site est desservi par les transports en commun (5 minutes à pied).
....Read more...
Type: Permanent Location: VLEURBANNE, FR-IDF
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:38