-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 60500
Posted: 2026-10-27 09:21:56
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The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 60500
Posted: 2026-10-27 09:21:56
-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 60500
Posted: 2026-10-27 09:21:51
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The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 60500
Posted: 2026-10-27 09:21:47
-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 60500
Posted: 2026-10-27 09:21:46
-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 60500
Posted: 2026-10-27 09:21:46
-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 60500
Posted: 2026-10-27 09:21:45
-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 60500
Posted: 2026-10-27 09:21:44
-
The Training Specialist supports the U.S.
Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.
The Training Specialist works collaboratively with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to develop and refine training materials, exercises, assessments, job aids, and other learning resources.
The position facilitates instructor-led virtual new-hire training, creating an engaging learning environment that helps CSRs understand program requirements, systems, processes, and customer service expectations.
The role also monitors learner progress, provides coaching and feedback, administers assessments and practical exercises, and identifies opportunities to strengthen training content and delivery.
The Training Specialist helps ensure CSRs are prepared to provide accurate, consistent, and professional support while appropriately handling PII, PHI, and other sensitive information.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
- Responsible for adhering to established safety standards.
- Develop solutions to a variety of problems of moderate scope & complexity.
- Contribute to the completion of organizational projects & goals.
- Communicate on complex or sensitive issues or draft responses for supervisor or manager.
- Perform other duties as assigned by management.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 60500
Posted: 2026-10-27 09:21:41
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 52500
Posted: 2026-10-27 09:21:37
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 52500
Posted: 2026-10-27 09:21:33
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 52500
Posted: 2026-10-27 09:21:32
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 52500
Posted: 2026-10-27 09:21:31
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 52500
Posted: 2026-10-27 09:21:31
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 52500
Posted: 2026-10-27 09:21:30
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 52500
Posted: 2026-10-27 09:21:29
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 52500
Posted: 2026-10-27 09:21:29
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 52500
Posted: 2026-10-27 09:21:28
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 52500
Posted: 2026-10-27 09:21:27
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 52500
Posted: 2026-10-27 09:21:27
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 52500
Posted: 2026-10-27 09:21:23
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: 52500
Posted: 2026-10-27 09:21:20
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: 52500
Posted: 2026-10-27 09:21:20
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: 52500
Posted: 2026-10-27 09:21:16
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 52500
Posted: 2026-10-27 09:21:15
