-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Brighton, US-MA
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:05
-
Join the JPMorganChase Legal Department and help keep the firm strong and resilient by anticipating emerging governance risks and delivering practical, strategic counsel.
In this role, you'll partner with senior leaders to shape best-in-class governance practices.
You'll lead complex proxy and annual meeting execution while advancing digital-led governance solutions.
You'll work at the center of a global, high-performing institution where trust, judgment, and precision matter.
If you thrive in fast-moving, high-stakes environments, we'd like to hear from you.
As a Managing Director in the Legal Department Office of the Secretary, you will provide strategic governance leadership and counsel to senior management, and key stakeholders across the firm.
You will oversee governance advisory, legal entity management, governance policy, and board administration for the public holding company and key U.S.
subsidiaries.
You will be responsible for the proxy statement and Annual Meeting of Shareholders process, including shareholder proposals and engagement support.
You will drive innovative, digital-led governance solutions and develop a high-performing governance team.
Job Responsibilities:
* Advise senior management, and senior legal leaders on public company governance, fiduciary duties, and governance best practices.
* Responsibility for end-to-end governance support for the Board's Corporate Governance & Nominating Committee, including agenda planning, research, materials, and minutes.
* Drive the annual proxy statement process, including Reg S-K/SEC/NYSE disclosure requirements with key partners and drafting key governance sections.
* Direct shareholder proposal strategy and execution, including any SEC no-action process in partnership with outside counsel and internal subject matter experts.
* Manage legal requirements and execution for the Annual Meeting of Shareholders, including preparation for and support of shareholder Q&A.
* Provide governance counsel on director independence and committee qualification requirements, including Clayton Act Section 8 and DIMIA considerations.
* Advise on Section 16 matters, 10b5-1 plans, insider trading policy, and related regulatory disclosures.
* Draft and review governance-related disclosures, including Form 8-Ks and relevant portions of periodic and corporate reports.
* Set global governance policy direction for legal entity management and drive continuous improvement in governance frameworks and controls.
* Partner cross-functionally with Investor Relations, Sustainability, CFO, Risk, LOB SMEs, Technology, Data, Product, and Program teams to align governance initiatives, influence public policy, and deliver digital solutions.
* Lead and develop a team of governance professionals, setting a culture of excellence, innovation, and accountability.
Required Qualifications, Capabilities and Skills:
* Juris Doctor (JD) (or equivalent) and active bar...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:03
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:03
-
Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers.
As a Senior Lead Cybersecurity Architect at JPMorganChase within the Cybersecurity and Technology Controls line of business, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains.
Job responsibilities
* Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability
* Serves as function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 5+ years applied experience
* Hands-on practical experience delivering enterprise level cybersecurity solutions and controls
* Advanced in one or more programming languages or applications
* Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
#CTC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location....
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:02
-
Are you energized by matching top talent with high-impact roles in a fast-moving, collaborative environment? Join us as a Recruiter supporting Corporate Functions, where your expertise helps shape the future of our firm.
You'll build high-performing teams, influence hiring strategies, and partner closely with senior leaders to drive meaningful outcomes.
You'll have room to innovate, grow your skills, and see your impact in real time.
If you thrive on challenge, creativity, and cross-functional collaboration, this role is for you.
As a Recruiter in Corporate Functions, you attract, source, and hire exceptional talent across priority roles.
You manage the full recruitment lifecycle end-to-end, including sourcing passive candidates, assessing fit, advising on hiring decisions, and ensuring a high-quality candidate experience.
You provide strategic talent solutions, build and maintain proactive pipelines for near- and long-term needs, and deliver data-informed recommendations to stakeholders.
You operate as a subject matter expert, partnering closely with hiring managers and senior leaders to align talent strategies with business goals and deliver high-quality hires that strengthen our business and culture.
Job responsibilities:
* Qualify new requisitions, ensuring details are accurate and job descriptions align with global guidance.
* Lead requirement intake calls with hiring managers; advise on recruitment processes, controls, and policies.
* Map talent proactively; build, curate, and manage candidate pools; operate as a market specialist.
* Source and pipeline qualified candidates across multiple channels, partnering with sourcing as needed.
* Evaluate, interview, and present qualified candidates to hiring managers.
* Partner with interview scheduling to coordinate candidate interviews with hiring teams.
* Deliver a positive candidate experience with timely communication; share feedback and disposition candidates in real time.
* Act as a subject matter expert; influence decisions and manage hiring manager and candidate expectations effectively.
* Conduct pre-offer calls; own offer negotiation and end-to-end offer management.
* Liaise with hiring managers, HR, and Compensation to secure appropriate offer approvals.
* Present recruiting updates to senior client groups and manage escalations effectively.
Required qualifications, capabilities, and skills
* 2+ years of experience as a recruiter in-house or within a talent acquisition agency.
* Experience sourcing and pipelining talent across multiple channels and for a variety of skillsets.
* Strong client management skills.
* Demonstrated ability to build relationships and deliver a first-class candidate experience.
* Excellent written and verbal communication skills.
* Demonstrated ability to present recruiting activity to senior stakeholders.
* Demonstrated ability to manage client expectations and escala...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:01
-
Help shape fair and responsible banking at JPMorganChase.
In this role, you'll advise on high-impact federal consumer protection and reinvestment requirements affecting products, policy, and customer outcomes.
You'll partner closely with business, Compliance, and Government Relations to navigate exams, interpret regulatory change, and influence industry positions.
If you thrive in a fast-paced environment and enjoy translating complex rules into practical guidance, this is a high-visibility opportunity to make a measurable difference.
As an Attorney in the Fair and Responsible Banking Legal team, you provide strategic legal counsel on the Servicemembers' Civil Relief Act (SCRA), Military Lending Act (MLA), and Community Reinvestment Act (CRA), with potential support on additional consumer protection laws.
You will help business leaders identify and manage legal and regulatory risk, execute initiatives responsibly, and maintain strong relationships with regulators and internal stakeholders.
You will also contribute to policy development, compliance controls, training, and industry engagement to support sustainable, compliant growth.
Job Responsibilities
* Advise business leaders and cross-functional partners on SCRA, MLA, and CRA legal requirements and risk implications.
* Support regular examinations and interactions with banking regulators, including preparation, issue management, and response coordination.
* Evaluate proposed business initiatives and transactions to identify legal risks, requirements, and implementation considerations.
* Research and analyze federal and state statutes, regulations, guidance, and enforcement actions relevant to CRA, SCRA, and MLA.
* Monitor regulatory developments and emerging trends; communicate timely updates and recommended actions to stakeholders.
* Partner with Government Relations and Regulatory Affairs to assess public policy proposals and support advocacy strategies.
* Review and interpret policies and procedures impacted by CRA, SCRA, or MLA considerations; guide implementation with stakeholders.
* Collaborate with Compliance, Controls, and other internal teams on risk identification, remediation, and sustainable control design.
* Develop and deliver (or support development and delivery of) training and educational materials for internal teams.
* Engage with trade organizations and industry participants to develop positions, draft comment letters, and coordinate responses to regulatory proposals.
* Coordinate across interdisciplinary teams to manage multiple high-priority matters, balancing speed, quality, and risk discipline.
Required Qualifications, Capabilities, and Skills
* Juris Doctor (JD) (or educational equivalent) and active bar membership in good standing, meeting licensing requirements for the role location prior to start date.
* 5+ years of legal or equivalent experience, with meaningful exposure to financial regulatory m...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:01
-
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor in Chase Travel, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics.
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy.
* Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites.
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc.
* Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed.
Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action.
* Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes.
* Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels.
Required qualifications, capabilities, and skills
* High School Diploma or equivalent.
* Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools.
* Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues.
* Working know...
....Read more...
Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-23 08:51:00
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:59
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase, within the Commercial & Investment Banking - Data Analytics - Payments Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Designs, builds, and maintains scalable data pipelines and ETL/ELT workflows for batch and real-time processing using Spark, Airflow, Kafka, and Flink
* Develops data platform components including data cataloging, data quality frameworks, and semantic/metrics layers with embedded governance, lineage, and compliance standards
* Implements data modeling strategies (fact and dimensional, wide tables) to support analytics, reporting, and downstream consumption
* Partners with analytics teams, product managers, and business stakeholders to translate data requirements into production-grade solutions
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Demonstrated professional experience focused on software engineering or data platform development
* Advanced in one or more programming languages(s); Python, Java and SQL
* Hands-on experience with distributed data processing frameworks such as Apache Spark and Flink
* Solid understanding of data modeling techniques (star schema, snowflake) and query optimization
* Experience designing and operating data pipelines on Databricks using orchestration tools such as Apache Airfl...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Commerce Township, US-MI
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:57
-
Join us to shape the future of our Point Transfer program and deliver exceptional value to our customers.
Make a meaningful impact by driving innovation and collaboration across teams.
As the Vice President of Ultimate Rewards - Strategic Partnerships you will play an integral role in the strategic direction, development, and execution of the Point Transfer program.
You will be responsible for building partner relationships, managing program economics, as well as driving customer engagement, loyalty, and satisfaction through innovative promotions and seamless program operations; will have deep experience in relationship management, loyalty, analytics, and a passion for delivering exceptional customer value.
Also you will combine strong business acumen with exceptional storytelling and leadership skills, and thrive in a fast-paced, highly visible environment.
Job Responsibilities:
* Develop and execute the long-term strategy for the Ultimate Rewards Point Transfer program, ensuring the program's value proposition is aligned with business goals.
* Manage partner relationships while driving customer value, program economics and contractual commitments.
* Identify and implement new features, customer experiences, and promotions to enhance program value and competitiveness.
* Work with cross-functional teams (finance, product, marketing, analytics) to deliver program initiatives.
* Stay connected to day-to-day operations of the Ultimate Rewards Point Transfer program, ensuring a seamless customer experience and partner satisfaction.
* Monitor and manage program expenses on a monthly basis, identifying opportunities for cost optimization and efficiency.
* Design and implement initiatives to drive customer engagement and satisfaction
* Partner with marketing and product teams to develop compelling campaigns and experiences
* Analyze customer data and market trends to inform program enhancements and personalization strategies.
* Ensure program compliance with regulatory requirements and internal policies.
* Identify and mitigate program risks.
Required qualifications, capabilities and skills:
* Bachelor's degree in Business, Marketing, Finance, or related field; MBA preferred.
* 7+ years of experience in relationship management, loyalty/rewards program management, preferably in financial services or consumer products.
* Strong analytical skills and attention to detail, with comfortability in owning ambiguous projects and operating in a complex, highly matrixed environment.
* Experience with translating detailed insights into 'big picture' narrative that enables data-driven decision making and supports business goals.
* Ability to identify opportunities and create a framework to analyze, develop a recommendation, get buy-in and drive outcomes.
* Excellent leadership, communication, and stakeholder management skills.
* Experience managing multiple, large-scale p...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:57
-
Join our dynamic team to expand our loan servicing capabilities and be part of an organization committed to excellence and innovation.
Recognized by FORTUNE and LinkedIn, this is your chance to make a meaningful impact and advance your career in a supportive environment.
Experience a culture that values collaboration and leadership while promoting success for our clients and communities.
Job Summary
As a Loan Servicing Analyst in the Commercial Agency/Off-Balance Sheet team, you will perform loan servicing tasks on an assigned portfolio of loans as well as expand the scope and scale of our team.
This may include interpreting loan documents, interacting with internal and external contacts, and oversight of deadlines.
You may also lead projects that further build out the team structure and strategy.
You will be part of a team that supports GSE and CMBS offerings, ensuring compliance with industry standards and investor requirements.
Our team is dedicated to continuous improvement, operational excellence, and delivering outstanding service to our clients.
You'll collaborate with cross-functional teams and contribute to projects that enhance our loan servicing processes and client outcomes.
Job responsibilities
* Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
* Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
* Review and understand GSE Guide requirements for Commercial Loan Servicing
* Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
* Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
* Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
* Focus on continuous improvements and assist in implementing solutions
* Work with cross-functional teams to drive operational excellence
* Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Required qualifications, capabilities, and skills
* Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
* Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
* Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
* Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
* Experience in stakeholder management, with the ability to establish productive working relations...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:54
-
Duties: Develop custom modules and provide support for merchant boarding systems.
Develop APIs to automate merchant boarding.
Enhance user experience and system reliability by providing troubleshooting and production support.
Develop merchant network screening applications, interfacing with MasterCard and Visa for inquiries and terminations.
Automate daily processes and integrate with MasterCard and Visa APIs for enhanced functionality.
Design cloud solutions, resolving integration challenges to improve system performance.
Deploy applications and integrate with systems for accurate data retrieval and optimized performance.
Develop APIs for real-time data processing and communication.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, or related field of study.
plus 5 years of experience in the job offered or as Software Engineer, Technical Architecture Analyst, or related occupation.
The employer will alternatively accept a Master's degree in Computer Engineering, Computer Science, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Technical Architecture Analyst, or related occupation.
Skills Required: This position requires 3 years of experience with the following: Developing enterprise resource planning and customer relationship management software using PeopleTools CRM 8.50 and HRMS versions 8.14, 8.48, 8.50, 8.51, 8.52, and 8.53; Building scalable, secure, and maintainable backend systems to support financial services, e-commerce operations, and internal business tools using Spring Boot and Java for high availability and data integrity; Delivering responsive front-end experiences for web portals, dashboards, and client-facing applications using TypeScript and HTML; Implementing real-time processing, device drivers, and performance-critical modules for hardware integration and IoT devices using C and C++; Streamlining workflows, generating automated reports, and improving productivity through custom desktop tools for finance, operations, and data management teams using Visual Basic; Creating e-learning modules for web-based platforms using ActionScript.
Requires 2 years of experience with the following: Developing software for data storage and retrieval using DB2, MS SQL Server 7, Oracle 10g, Oracle 11g, and Oracle 11.2g; Developing software for scalable cloud computing and infrastructure management using AWS products including EC2, ECS, AWS Fargate, AWS Lambda, Amazon RDS MySQL, Amazon RDS PostgreSQL, Elastic Cache, Amazon S3, API Gateway, CloudWatch, and Application Load Balancer.
Requires any amount of experience with the following: Developing software for application design and report generation using Application Designer, PeopleCode, Application Engine, Component Interface, XML Publisher, Crystal Report, File Layout, PS Queries, SQRs, and Data Mover.
Job Location: 8181 Communications Parkway, Plano, TX 75024.
Full-Tim...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:54
-
Join our dynamic Card Lending team as a Senior Product Management Associate, where you will play a pivotal role in shaping and delivering innovative products that drive customer value and business growth.
As a member of the product team, you will leverage your experience to lead product initiatives, collaborate with cross-functional partners, and ensure the successful execution of our product strategy and roadmap.
This is an exciting opportunity to make a significant impact, solve complex challenges, and advance your career in a fast-paced, collaborative environment.
Job Responsibilities
* Lead the development and execution of product strategy and roadmap, ensuring alignment with business goals and customer needs.
* Analyze and interpret product performance metrics to inform strategic decisions and drive continuous improvement.
* Drive solution discovery by collaborating with cross-functional teams to identify, evaluate, and prioritize innovative solutions.
* Oversee product planning sessions, contribute expert insights, and ensure the timely and successful execution of product initiatives and launches.
* Partner with product managers to define user workflows, requirements, stories, and customer value, ensuring clarity and alignment across stakeholders.
* Support and execute change management activities, ensuring adherence to risk, controls, compliance, and regulatory requirements.
* Identify and raise blockers or dependencies, proactively managing resources and collaborating with delivery teams to ensure smooth product delivery.
* Foster a culture of innovation, efficiency, and continuous learning within the product team.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience or equivalent expertise in product management.
* Demonstrated success in leading product management initiatives or relevant domain projects.
* Strong experience with operational management, change readiness, and product deployment processes.
* Advanced knowledge of the product development life cycle, including discovery, requirements definition, and go-to-market execution.
* Proficiency in data analytics and data-driven decision-making.
* Proficiency in Jira, Jira Align, Confluence, and Microsoft Office suite.
* Excellent communication, collaboration, and stakeholder management skills.
Preferred Qualifications, Capabilities, and Skills
* Experience in credit card or financial services products.
* Proven ability to navigate complex challenges and deliver results in a fast-paced environment.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America's households a...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:53
-
DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involve in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Engineering (Any), Computer Information System, or related field of study plus 7 years (84 months) of experience in the job offered or as Software Engineer, Sr Engineer, IT Analyst, or related occupation.
The employer will alternatively accept a Master's degree in Engineering (Any), Computer Information System, or related field of study plus 5 years (60 months) of experience in the job offered or as Software Engineer, Sr Engineer, IT Analyst, or related occupation.
Skills Required: This position requires experience with the following: Participating in requirement gathering, planning, analyzing user needs, identifying bottlenecks in the design, and proposing optimized solutions following iterative and incremental agile methodology using JIRA and Rally; Architecting, designing, and developing scalable systems and software solutions using iOS, Objective-C, Swift, SwiftUI, Xcode, Android, Java, Kotlin, Android Studio, HTML, CSS, JavaScript, JSON, YAML, Fastlane, and GitHub; Coordinating with various teams for access privileges, environment setup, and integrating with backend databases using JSON and Java; Enforcing compliance with coding guidelines including SOLID principles through code reviews and establishing design and documentation guidelines, while also following best quality assurance practices including Unit tests and UI tests to ensure code quality and performance, working with Xcode and Android Studio; Designing and developing iOS applications using Objective-C, Swift, and SwiftUI with Xcode and Android applications using Java and Kotlin with Android Studio, webpages, image capturing, video streaming, graphic & audio components, integrating with low level device API's and handling network related issues, as per the standards and guidelines established; Integrating mobile apps with backend databases via services and API; working with mobile security protocols, analytics, and social channel integration; Designing relational databas...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:52
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
....Read more...
Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:51
-
Join our HR Control Management (CM) team today.
The team maintains a strong and consistent control environment through a joint accountability model that aligns managers across each line of business, function, and region to mitigate operational risk.
The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, and Control Governance & Reporting.
As a Control Management Vice President within the First Line of Defense in Human Resources, you advise, counsel, and challenge the business on risk mitigation strategies, and evaluate the effectiveness of processes, risks, and controls.
The HR Product aligned Control Manager reports to a Product Control Lead and is responsible for building strong partnerships with HR Chief Data and Analytic Office (CDAO) leaders in a highly matrixed environment.
We are currently looking for a Control Management Vice President aligned to HR CDAO to enhance the control environment across HR data management (data governance, quality, access, privacy, and lifecycle controls), Data product management, AI/ML governance and risk assessment, and to enable the safe delivery of analytics and AI/ML capabilities-while ensuring HR data is managed in line with firm standards, regulatory expectations, and audit requirements.
Job Responsibilities:
* Work in partnership with key senior stakeholders within HR CDAO to identify and assess risks and provide control expertise on the design of controls to mitigate data related risks.
* Provide subject matter expertise in relation to data risks related to governance, use, protection, classification retention and destruction of data.
This includes knowledge of the internal policies and procedures that support adherence to external legal frameworks for data privacy and use; as well as practical application of knowledge to deal with data related issues and their resolution in an operational or technology environment.
* Establish / maintain a unified Control Manager operating model for AI initiatives: Co-led with AI Governance Coordinators - by defining roles and responsibilities, aligning strategic processes, documenting end-to-end CM process flows and RACI matrices, and the AI risk decision tree to accelerate delivery, strengthen risk and controls, and achieve consistent CM execution.
* Create / maintain a comprehensive framework for risk estimation and management across HR ensuring developer and end-user controls are applied consistently beyond CDAO organization and establishing a documented evidence model to demonstrate sustainable control effectiveness across HR.
* Partner with the Data Product to design and operationalize the process from Risk management perspective, ensuring appropriate controls, documentation, evidence capture, and adherence to firmwide risk management requirements.
* Review and analyze program related data / metrics to proactively identify existing and emerging operational ri...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:50
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an AI Compliance, Conduct and Operational Risk (CCOR) Vice President within the Data & AI CCOR team, you will support the independent second line coverage of the Central Data & Analytics Office's (CDAO) AI initiatives and provide horizontal support to the Line of Business (LOB), Corporate Function, and Regionally-aligned CCOR groups.
As a team member, your goal is to ensure appropriate independent second line coverage across JPMorganChase's implementation of AI, including governance and controls that enable safe scaling and adoption.
Your role will report to the Head of AI, CCOR, and is tasked with supporting CDAO's firmwide AI initiatives, core product development, and governance.
Your responsibilities will include assisting in aligning policies, guidance, training, and testing for AI across the firm, addressing operational, compliance, and conduct risks.
Additionally, your role involves helping to implement new laws, regulations, policies, and industry frameworks (e.g., NIST), while supporting effective change and innovation in a controlled manner.
The firm's Central Data & Analytics Office (CDAO) enables and governs the firm's data management and analytics, including artificial intelligence (AI), capabilities.
The Data & AI Compliance, Conduct & Operational Risk (Data & AI CCOR) team provides independent second line of defense compliance, conduct, and operational risk management oversight, credible challenge, and advisory services to the CDAO.
Job Responsibilities
* Develop AI risk management subject matter expertise and deliver such expertise in support of CCOR and the firm.
* Assist in providing oversight and credible challenge of the CDAO AI function as it drives AI strategy, governance, and enablement for the firm.
* Assist with oversight and challenge of firmwide AI governance and risk management, including the effectiveness of controls, monitoring, and escalation.
* Assess and challenge integration-driven risks for AI-enabled platforms, focusing on governance for new tools/connectors and the effectiveness of guardrails, access, monitoring, and escalation.
* Support the CDAO AI function's efforts to prepare for and engage in regulatory supervision, including the EU AI Act, and assist CCOR firmwide with other AI-focused regulatory supervision.
* Support and challenge AI change management and innovation for core AI products, including governance expectations, control readiness, and rollout considerat...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:48
-
Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Executive Director in Data and AI Compliance, Conduct and Operational Risk (CCOR), you will provide second line of defense (2LoD) independent oversight across the Chief Data & Analytics Office (CDAO) Product and Platform organization, with a focus on Data/AI platforms, model ingestion and onboarding, agentic systems, and external AI services.
You will develop and execute targeted review strategies across the AI technical supply chain-data flows, integrations, access controls, logging/traceability, and data residency-ensuring products and platforms operate within the firm's risk appetite and align to regulatory expectations.
Your role will report to the Head of AI, CCOR, and provides independent 2LoD oversight across the CDAO Product & Platform data and AI portfolio, spanning internally built products and third-party/SaaS capabilities (e.g., data access and connectivity, governance/lineage/metadata, model development and notebooks, model serving, agentic capabilities, and managed data/AI platforms).
You will assess whether risks are appropriately identified and controlled throughout the product lifecycle (including logging/traceability, data residency, third-party risk, access/entitlements, and human-in-the-loop safeguards where applicable), challenge and influence teams to remediate gaps, and escalate through governance channels or other mechanisms when needed to achieve acceptable risk outcomes.
Job Responsibilities
* Provide strategic guidance and proactive 2LoD oversight through targeted assessments of CDAO Product & Platform governance, processes, and control environments across the data and AI portfolio.
* Apply technical architecture expertise to challenge how data/AI services are designed and consumed (e.g., APIs, managed services, model gateways, identity and access patterns, orchestration layers), with a focus on secure control points and end-to-end auditability.
* Drive first line accountability for defining and reporting meaningful KRIs and control evidence (e.g., logging/traceability, data residency adherence, third-party dependencies, exception trends), and challenge content, quality, and outcomes as needed.
* Serve as an independent challenger for third-party/SaaS and managed AI platforms, validating risk and control expectations for data sharing/egress, vendor usage constraints, and operational resilience.
* Oversee governance for GenAI and agentic systems (including tool-enabled assistants and e...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:46
-
Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.
As a Customer Success Associate in the TA Ops team, you will be working in a fast-paced environment, handling various tasks such as booking/reviewing subscriptions and redemptions, moving cash for Clients/Funds/Investors and reviewing KYC/AML.
You will b collaborate with Accounting, technology, Client service and product teams to implement change and deliver the best results for our business.
You will learn all about the Transfer Agency world and be \"Audit Ready\" at all times,
Job responsibilities
* Helps execute product adoption, expansion, and retention activities to support a healthy customer base
* Attends and participates in regular account meetings while keeping thorough notes to ensure accountability for customers
* Investigates and resolves customer issues in a timely and efficient manner
* Tracks and analyzes key metrics to measure customer success
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in customer success or a relevant domain area
* Strong verbal and written communication skills
* Comfortable using technology with a willingness to learn new technological skills, programs, and tools
* Demonstrated analytical skills and critical thinking ability
* Bachelor's degree required
Preferred qualifications, capabilities, and skills
* Degree in business discipline preferred
* Preferably experience with a Fund Administrator, Hedge Fund, or Private Equity Fund
* Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recogniz...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:45
-
Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.
As a Customer Success Associate in the TA Ops team, you will be working in a fast-paced environment, handling various tasks such as booking/reviewing subscriptions and redemptions, moving cash for Clients/Funds/Investors and reviewing KYC/AML.
You will b collaborate with Accounting, technology, Client service and product teams to implement change and deliver the best results for our business.
You will learn all about the Transfer Agency world and be \"Audit Ready\" at all times,
Job responsibilities
* Helps execute product adoption, expansion, and retention activities to support a healthy customer base
* Attends and participates in regular account meetings while keeping thorough notes to ensure accountability for customers
* Investigates and resolves customer issues in a timely and efficient manner
* Tracks and analyzes key metrics to measure customer success
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in customer success or a relevant domain area
* Strong verbal and written communication skills
* Comfortable using technology with a willingness to learn new technological skills, programs, and tools
* Demonstrated analytical skills and critical thinking ability
* Bachelor's degree required
Preferred qualifications, capabilities, and skills
* Degree in business discipline preferred
* Preferably experience with a Fund Administrator, Hedge Fund, or Private Equity Fund
* Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recogniz...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:43
-
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Credit Risk Executive Director in our Commercial Investment Bank, you will manage exposure to North American based traditional and alternative asset management firms, private equity sponsors, and real estate fund managers that are industry leaders engaging across the spectrum of investment strategies.
You will be responsible for a portfolio of large asset managers, providing senior, holistic coverage across all entities within these client families and will report to the group head.
In addition, you will manage a client portfolio which entails overseeing transaction structures, performing counterparty due diligence and ongoing monitoring of exposure emanating from traditional bank lending products, structured financing as well as capital markets trading activities.
Job Responsibilities:
* Perform client due diligence and financial analysis and summarize in written credit approval memos and reviews
* Review and approve trading activity, including recommending margin requirements as well as structural enhancements
* Provide credit expertise in structuring loan and derivative transactions
* Set and communicate credit exposure appetite across trading products utilizing internal exposure methodologies
* Oversee legal negotiations for traded products and traditional lending
* Serve as principal contact for and partner with colleagues from Sales & Trading, Prime Brokerage, Investor Client Management, Treasury & Security Services, Legal, IB Coverage, Syndicated & Leveraged Finance, Debt Capital Markets, and Ratings Advisory
* Assess creditworthiness of clients and assign appropriate credit ratings.
* Maintain updated credit research on a portfolio of clients
* Lead group wide efficiency and risk enhancement projects
* Remain current on all aspects of the credit relationship, including exposure, threshold management, compliance, potential problems and opportunities.
* Lead credit due diligence for bank and bond executions in tandem with M&A transactions, LBOs, and portfolio refinancings
Required Qualifications, Skills and Capabilities
* A minimum of 8-10 years of Credit/Market risk experience required
* Strong credit background and analytical skills, demonstrating a solid grasp of accounting and corporate finance
* Solid familiarity with leveraged finance underwriting and credit agreements
* Possesses a solid understanding of financial products and market dynamics
* Strong interest in client interaction ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:41
-
Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges.
As a Senior Client Solutions Architect Associate in Trade & Working Capital within Product Solutions Delivery (PSD) team , you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges.
Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions.
Job responsibilities
* Manage setup, implementation, and post close management of transactions related to Trade and Working Capital products
* Work in collaboration with Product and Origination teams on structures
* Lead implementation meetings with clients ensuring all requirements are gathered translated into a smooth implementation
* Manage the overall implementation process ensuring the team adhere to Standard Operating Procedure requirements when managing the booking system set-up and post close administration of the transactions
* Produce all necessary metrics for external/internal reporting.
* Ensure adherence to all transactional control conditions established to minimize operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted as business needs require.
* Ensure seamless client engagement and risk and controls management
* Executes the configuration and modification of the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases
* Develops training and collateral to support the Sales team
* Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
* Engages with technical roles on the client team to field and answer product queries
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise working across a broad set of related products
* Proficient technical knowledge of the cluster of products and exposure to the sales cycle
* Experience working with clients in a technology field and interfacing with engineers
* Demonstrated prior experience working in a highly matrixed and complex organization
* Experience supporting the technical design of products or technology applications
* Proven leadership skills and an ability to work in a global team environment, across multiple disciplines and locations
* Ability to multitask within the broader scope of the PSD team, managing work flow and capacity across the team to ensure timely execution of new deals, as time to revenue is a key performance indicator
* Excellent verbal and written communication skills and the ability to communicate across the organization at any level, as well as with clients as and when...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:39
-
Join a team where you can turn cutting-edge AI into practical outcomes that improve how knowledge is created, found, and used.
You will help build and scale applied AI solutions that automate workflows, enhance decision-making, and strengthen operational efficiency across our knowledge management and operations ecosystem.
As an Applied AI ML Associate Senior at JPMorganChase within Consumer & Community Banking Knowledge Management and Operations, you will design and deliver production-grade AI solutions that apply Large Language Models, Natural Language Processing, and AI agents to real business workflows.
You will collaborate with partners across product and operations to translate needs into measurable outcomes, while building scalable services that are reliable, secure, and well-governed.
Your work will directly improve knowledge discovery, reduce manual effort, and accelerate how teams serve customers and employees.
Job responsibilities
* Design, build, and deploy Python-based machine learning and natural language processing solutions that improve knowledge discovery and operational efficiency.
* Implement and productionize Large Language Model solutions, including retrieval-augmented generation and AI agent workflows, to automate high-volume, repeatable processes.
* Develop and maintain data pipelines that curate, transform, and validate datasets used for model training and inference.
* Build and operate inference services and APIs on AWS, optimizing for latency, reliability, and cost.
* Create evaluation and testing frameworks for LLM and NLP quality, including automated scoring and human review workflows, and use results to drive continuous improvement.
* Partner with product, operations, and subject matter experts to translate business problems into measurable ML outcomes, success metrics, and deployment-ready deliverables.
* Establish observability for AI services, including monitoring, alerting, logging, and drift detection, and lead production issue triage and remediation.
* Apply responsible AI and data governance practices in solution design, including privacy and security controls, to support safe and scalable adoption.
Required qualifications, capabilities and skills
* Formal training or certification on \"Applied AI/ML\" concepts and 3+ years applied experience
* 3+ years of applied experience building and delivering production-quality software in Python, including testing and API development.
* 3+ years of applied experience developing and deploying machine learning models, including training, evaluation, and inference.
* Applied experience delivering NLP or LLM-enabled solutions (for example: embeddings, retrieval, and prompt engineering) in production environments.
* Experience building and operating cloud-based solutions on AWS, including deployment automation and security fundamentals.
* Experience designing model evaluation and monitoring approaches,...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-23 08:50:36
