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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Machine Learning Center, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Excellence, will be responsible for understanding client needs, designing solutions to translate these needs into workflows aligned with our strategic vision, managing overall delivery, and overseeing the go-to-market strategy for the product.
You will collaborate with data scientists, engineers, market experts, annotators, and project managers to curate the feature vision, strategy, and execution.
Job responsibilities
* Create data flow diagrams, customer journey mapping, etc to clearly map out the requirements and user journey end-to-end.
* Build robust product requirement documents and set clear scope, test strategies and execution plans.
* Work very closely with the data scientists and engineers to brainstorm ideas and solve business problems.
* Design metrics and KPIs to measure your feature/product success, and make sure your team and your stakeholders understand how you are measuring your product success.
* Test new features, approve launches and engage stakeholders for an early preview.
* Design and develop launch/roadshow contents, and work with the stakeholders to create platforms to showcase valuable new features.
* Collect user testimonials and feedback on regular basis and will iterate the product to create incremental business value.
* Provide clients with a clear vision and communicate your execution strategy through a well-defined roadmap
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Passion for market instruments and possess strong knowledge of various asset classes, operations, and the instrument life cycle.
* Experience in cloud computing and architecture, ML platform processes, an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Ypsilanti, US-MI
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Manhattan Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:23
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both Spanish and English fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Sanford, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:19
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Description for Internal Candidates
The Credit Decisioning Unit (CDU), which sits with the Marketing Growth & Innovation (MG&I) organization, owns first-line risk-taking for Card and Connect Commerce, and is accountable for first-line ownership of originations and account management risk-taking activities.
We are seeking a strategic and highly analytical Senior Associate to join our Card Portfolio Balance Transfer Strategy team.
This individual will play a key role in managing, optimizing, and driving insights for our balance transfer initiatives.
The ideal candidate brings strong qualitative and quantitative skills, is adept at conducting and leveraging competitive and data analysis, and thrives in a fast-paced, collaborative environment.
This role is ideal for someone who is passionate about leveraging data to uncover actionable insights, understands consumer credit dynamics, and can support strategic decision-making across marketing, product, finance, and risk teams.
As a Senior Associate in the Card Portfolio Balance Transfer Strategy team within the Credit Decisioning Unit, you will play a key role in managing, optimizing, and promoting insights for our balance transfer initiatives.
You will support the end-to-end management of the balance transfer program, conduct deep-dive data analysis, perform competitive intelligence, develop reporting dashboards, partner with cross-functional teams, assist in forecasting, and contribute to program governance enhancement.
Job responsibilities
* Support the end-to-end management of the balance transfer program, including offer experimentation, testing, and optimization, focusing on fee, APR, and term, and performance tracking.
* Conduct deep-dive data analysis to assess program effectiveness, identify trends & growth opportunities, and provide actionable recommendations.
* Perform competitive intelligence and benchmarking to monitor peer activity, industry trends, and potential opportunities.
* Develop and maintain reporting dashboards and tools to support visibility and transparency of balance transfer performance.
* Partner with cross-functional teams including Product, Marketing, Risk, Finance, and Analytics to align on objectives and ensure executional excellence.
* Assist in forecasting and scenario planning related to balance transfer volume, profitability/P&L, and credit performance.
* Contribute to the enhancement of program governance through documentation, controls, and issue management support.
Required qualifications, capabilities, and skills
* Strong analytical mindset with a demonstrated ability to analyze large data sets and distill insights into clear, actionable outcomes.
* High proficiency in Excel and data visualization tools (e.g., Tableau, Alteryx); experience with SQL and/or SAAS a strong plus.
* Ability to synthesize qualitative inputs with quantitative findings to form holistic insights.
* Solid understanding of consume...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:16
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Come join our Global Security Team as an Electronic Crimes Investigator
As an Investigator within our Global Security team, you will be an integral part of the Electronic Crimes Investigations team, playing a crucial role in safeguarding the firm's employees and assets worldwide.
In this dynamic position, you will lead a team of skilled investigators, managing high-complexity fraud investigations and collaborating with law enforcement at local, state, federal, and international levels.
Your expertise will be pivotal in addressing fraud and technology risks, ensuring compliance, and protecting the firm's reputation.
This role offers a unique opportunity to make a significant impact by developing and implementing strategies to combat electronic crimes, while fostering strong relationships with key stakeholders and law enforcement agencies.
If you are a proactive and experienced professional with a passion for security and risk management, this is your chance to contribute to a vital aspect of our global operations.
Job Responsibilities:
* Manage the investigation process, gathering evidence for fraud investigations across all bank products.
* Supervise daily activities and assignments for a team of Electronic Crimes investigators.
* Communicate effectively with Lines of Business to correct system or process deficiencies.
* Liaise with Law Enforcement and CTC regarding cyber threats impacting investigations.
* Analyze and identify fraudulent transactions to mitigate reputation and financial risk.
* Ensure proper mitigation efforts on significant intelligence leads related to fraud and risk.
* Recognize opportunities for addressing fraud issues, risks, and exposures.
* Maintain strong relationships with federal, state, local, and international law enforcement agencies.
* Conduct investigations of significant fraud events when necessary.
* Understand online and call center authentication tools and strategies.
Required qualifications ,capabilities and skills
* Minimum of 8+ years experience in Investigations, Compliance, or Risk
* Knowledge of financial fraud trends and investigative techniques leveraging technology.
* Understanding of bank systems used for fund movement, such as ACH and Wire Transfer.
* Basic understanding of cyber organized criminal groups and electronic crimes.
* Familiarity with SAR regulations and quality expectations.
* Clear understanding of bank instruments and payment systems.
* Thorough understanding of industry data security trends related to fraud vectors.
* Advanced knowledge of PII security best practices.
* Ability to effectively communicate and collaborate with business stakeholders and external resources.
* Strong knowledge of computers and general data processing controls.
Preferred qualifications ,capabilities and skills
* Experience presenting to an audience regarding fraud or investigations.
* Experi...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:14
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Strongsville, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:12
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The Hedge fund services (HFS) business is a team which plays a critical role in launching a clients business onto the platform.
You will collaborates closely with the wider AIS line of business (Fund Accounting, Investor Relations, Compliance, Internal Audit, Operations, Private Equity and Real Estate) ensuring a smooth transition of the fund to a live environment.
As an Associate in the global onboarding team, you will play a crucial role in migrating or launching a client's business onto the JPM HFS business platform.
Your responsibilities will include reviewing fund documentation, creating fund structure diagrams, initializing application setups, and completing gap analysis.
You will work closely with various teams to ensure a smooth transition of the fund to a live environment.
This role provides an excellent opportunity to enhance your skills in client/fund setup on multiple HFS systems and contribute significantly to our team's success.
As the Associate, you will collaborates closely with the wider AIS line of business (Fund Accounting, Investor Relations, Compliance, Internal Audit, Operations, Private Equity and Real Estate) ensuring a smooth transition of the fund to a live environment.
Job Responsibilities:
* Provide a premier client service by building a strong relationship with the investment manager and any other third parties.
* Become proficient in client / fund set up on multiple HFS systems such as Arcesium, FuMA, FAIRx and IRIS
* Ensure all scheduled work is completed by agreed deadlines, checklists are signed and files contain all required information prior to closing an event and filing.
* Flag any potential service delivery issues as early as possible, escalate with other team members and manager and adhere to deadlines, communicate delays to manager and ensure work is completed as expected.
* Participate in cross training across the functionalized Onboarding group and work closely with accounting to establish fund structures and allocations.
* On-going review of daily controls and communication of any new training or suggested procedural changes to manager.
* Complete gap analysis on external administrator reports to understand the data points, logging all differences to JPM standards and workflows.
* Complete data mapping of external reports to the data loading templates and reconciliations.
* Work closely with Data Analytics to initialize asset universe and value positions ensuring proper representation.
* Perform detailed NAV reconciliation to administrator with full back up for audit history.
Required qualifications, capabilities and skills:
* A Bachelors Degree finance related.
* Significant experience in the Financial Services industry with prior experience in alternative funds
* Strong working knowledge of fund administration systems and NAV delivery process
* Strong knowledge of hedge fund structures and products including fund of hedge fund...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:12
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: Princeton, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:10
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The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey.
This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making.
The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
This role offers the unique opportunity to explore novel and complex challenges that could profoundly transform how the bank operates.
As a Machine Learning Scientist - Natural Language Processing (NLP) - Senior Associate within our innovative team, you will apply advanced machine learning techniques to tackle complex challenges such as natural language processing, speech analytics, time series analysis, reinforcement learning, and recommendation systems.
You will collaborate with diverse teams and contribute to our knowledge-sharing community.
We seek team members who thrive in a collaborative environment, working closely with business partners, technologists, and control teams to implement solutions in production.
If you are passionate about machine learning and enjoy dedicating time to learning, researching, and experimenting with new advancements in the field, this role is ideal for you.
We highly value expertise in Deep Learning, hands-on implementation experience, strong analytical skills, a deep desire to learn, and high motivation.
Job responsibilities
* Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
* Drive Firm wide initiatives by developing large-scale frameworks to accelerate the application of machine learning models across different areas of the business
Required qualifications, capabilities, and skills
* PhD in a quantitative discipline, e.g.
Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or an MS with at least 3 years of industry or research experience in the field.
* Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
* Extensive experience with machine learning and deep learning toolkits (e....
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:08
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Canonsburg, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:07
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Global Security (GS) protects the firm's employees and assets throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, crisis management, ATM, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally, fraud investigations, and cyber security.
As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required.
You will utilize your strong technical skills to help enhance the global team's risk and controls initiatives.
You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs.
Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring, and regular reviews of persons of concern.
Job responsibilities
* Actively respond, manage and maintain cases of all case-types to include report writing and record retention
* Conduct witness interviews and provide assessments as required
* Provide program support for other GS/TM partners (Global Intelligence, Insider Risk)
* Serve as liaison support for cross-functional partners
* Provide case support for peer TMs as needed and based on caseload/on-call support
* Support the development of best practice documents and standard response protocols
* Utilize internal databases to execute long-term monitoring of persons of concern
* Leverage partnerships to continuously monitor persons of concern
* Support data integrity, TM case metrics, and trends analysis
* Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence
Required qualifications, capabilities, and skills
* 3+ years' experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role
* BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
* Proficiency in MS office suite
* Ability to think quickly and make decisions while under pressure
* Ability to work within a team environment and achieve buy-in from stakeholders
* Strong communication skills
* Strong organization skills
* Available to travel 10%
* Able to work extended hours to include nights, weekends, and on-call as needed
JPMorganChase, one of the oldest financial institutions, offers inn...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:04
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Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience.
In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans.
If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
* Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
* Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
* Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
* Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
* Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
* Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
* A minimum of two years of financial services experience.
* Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
* A bachelor's degree
* Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role will report in the office on a hybrid schedule.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis.
More details about total compensation and benefits will be provided during the hiring process .
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, a...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:03
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Are you ready to join a team that is redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Specialist to support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience.
In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans.
If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
* Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
* Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
* Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
* Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
* Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
* Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
* A minimum of two years of financial services experience.
* Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
* A bachelor's degree
* Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis.
More details about total compensation and benefits will be provided during the hiring process .
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of y...
....Read more...
Type: Permanent Location: Walnut Creek, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:02
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Join our dynamic team to revolutionize how technology intersects with business.
Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III - Automation Test Engineer within the Commercial and Investment Bank - Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills.
Your responsibilities will include supporting transformational global initiatives within Test Integration and Implementation (TII) Services.
With your adaptability and ability to lead through change, this will enable you to navigate complex situations and manage dependencies effectively.
With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions.
Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
* Must lead Integration Testing and automations against an End-to-End test strategy, including test data, environments, defect management and test automation
* Understands identification of testing automation opportunities and test synergies within the Project.
* Partners closely with Product, Design, Technology and other stakeholders
* Conducts strategies and has functional knowledge with payments domain and experience in testing processes in order to define requirements, document user stories and test scripts through to test execution.
* Documents and execute of test scenarios - identify specific scenarios and design test scripts using Business Driven Development
* Strong organizational skills - ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.
* Partner closely with Product, Design, Technology and other stakeholders
* Automate and maintain regression test suites using Java/Python/ Cucumber/ Playwright/ Selenium
* Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
* Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field
* Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
* Demonstrated proficiency in data analytics, d ata extraction, interpretation, and making ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:01
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Technology Risk & Controls Lead- IT Risk / Information Security / Regulatory Change Management in the Corporate Sector- Cybersecurity & Tech Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will have the opportunity to lead a Legal & Regulatory Change Management function for a major line of business, including monitoring regulatory developments across the globe and assessing the impact to the Global Technology Organization.
You will be mapping regulatory citations to Technology Controls, identifying gaps and driving control development activities.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
* Monitor the regulatory landscape, identify impactful regulations across 66 countries and perform detailed mapping to the Technology Controls Catalog
* Review and map Firmwide Legal Obligations to Tech processes and controls and engage product/process owners and control managers to create awareness.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation.
* Knowledge of global regulations and industry standards such as FED Ramp, NIST 800-53, FFIEC, NYDFS, DORA, EBA Guidelines, MAS TRM, etc
* Familiarity with risk management frameworks, industry standards, and financial indu...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-01 08:46:00
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Job Profile:
Join our dynamic team as a Senior Home Lending Manager at Chase Home Lending, where your expertise in home lending products will shine.
You'll have a unique opportunity to advance your career and make a significant business impact.
You'll drive Mortgage Banking strategies, manage P/L, and influence business investments while leading and developing Lending Managers and Advisors, fostering partnerships, and recruiting top talent.
As a Senior Home Lending Manager within Chase Home Lending, you will be presented with a unique opportunity to progress your career and make a substantial impact on the business.
Your role will involve promoting Mortgage Banking strategies, managing P/L, and influencing business investments.
You will also be responsible for leading and developing Lending Managers and Advisors, cultivating partnerships, and recruiting top talent.
Job Responsibilities:
* Significantly impacts business P/L by developing and executing Mortgage Banking strategies and managing regulatory controls.
* Leads P/L ownership for the market, guiding pricing, staffing, and expense management.
* Manages relationships with key partners, including Retail Bank, IT, Product, Operations, and external vendors.
* Actively recruits talent, recognizes high-potential employees, and fosters an inclusive work environment.
* Monitors loan applications and closings, provides business-building advice, and ensures regulatory compliance.
* Uses strategic skills to maintain a broad market perspective and identify opportunities in sales, staffing, and processes.
* Applies Mortgage Banking expertise to understand offerings, guidelines, and local market needs, and guides new lead source development for market growth.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree or equivalent experience in mortgage sales and banking.
* 7+ years of management experience, including leading teams of Sr.
Managers.
* In-depth knowledge of Federal and State regulatory policies.
* Strong problem-solving, analytical, and organizational skills.
* Excellent communication and interpersonal abilities.
* Proficient in PC skills, including Excel, Word, and PowerPoint.
* Ability to perform well under stress.
Preferred Qualifications, Capabilities, and Skills:
* Strong Technical background preferred.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employment in this posi...
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:59
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Novato, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:58
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking's Personalization and Insights group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Our product, Personalization and Insights, builds and supports high throughput, low latency applications which leverage state of the art, machine learning models hosted on AWS.
These applications power personalized experiences across Chase Consumer and Community Banking channels, to help weave a user experience that includes traditional banking services with other services in the Travel, Merchant Offer Shopping, and Dining spaces.
In this role, you'll define, build and evolve the infrastructure required to run batch and real time models, and to maintain pipelines for model training, batch/real-time model serving, hyperparameter tuning at scale, model monitoring, production validation and other activities vital for model development, testing and deployment in a well-managed, controlled environment.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) : Python
* Experience and passion in model training, build, deployment and execution ecosystem such as Sagemaker and MLOps libraries such as Ray is needed
* Experience in monitoring and observability tools to monitor model input/output and features stats
* Experience and interest in ML model architectures.
For example in linear/logist...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:57
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: Eagan, US-MN
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:56
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JOB DESCRIPTION
Chubb is seeking a dynamic and results-oriented Senior Underwriter to drive growth initiatives in the consolidation team and manage large portfolio opportunities.
This role requires leveraging Chubb's full suite of Property and Casualty products to craft tailored solutions for our clients, in a growing market opportunity.
The ideal candidate will possess a strong commercial multi-line underwriting acumen and demonstrate exceptional problem-solving skills, with a focus on profitability and growth.
Major Duties & Responsibilities:
* Underwriting responsibilities include evaluating, accepting, rejecting, or modifying Small Business risks within established underwriting guidelines and authority
* Demonstrate strong underwriting quality and profitability through appropriate risk assessment and documentation
* Takes ownership for an assigned territory and communicates underwriting decisions quickly and effectively with assigned agents.
Assigned territory to include specific book consolidation deal by producer.
* Develop and maintain strategic relationships with Business Development Leaders and Operations Leads to enhance profitability and growth within the assigned territory
* Identify and capitalize on enterprise cross-sell opportunities using Chubb's comprehensive product suite
* Understand the unique needs of large portfolio clients and collaborate with agents to deliver Chubb's value proposition effectively
* Create, implement, and execute strategic agency plans in partnership with Operations Leads to drive business results
QUALIFICATIONS
* Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:54
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JOB DESCRIPTION
JOB SUMMARY
The Claims Appeals Specialist is responsible for managing and processing appeals related to insurance claims.
This role involves reviewing denied claims, analyzing documentation, and ensuring compliance with regulatory standards, including the Employee Retirement Income Security Act (ERISA) of 1974.
The specialist will work closely with insurance claimants, healthcare providers, Claims, and Legal & Compliance teams to resolve disputes and ensure fair outcomes.
RESPONSIBILITIES
* Review and analyze claim decisions to determine the validity of the denial, including status and within timeframe expectation.
* Prepare and submit appeal letters and documentation for review.
* Communicate with Claims, healthcare providers, and claimants to gather necessary information and clarify details.
* Maintain detailed records of appeals and outcomes in the claims management system.
* Ensure compliance with all relevant regulations, policies, and procedures.
* Monitor appeal deadlines and ensure timely submission of all required documentation.
* Collaborate with other departments to resolve complex claim issues.
* Provide feedback and recommendations for process improvements to reduce claim denials.
* Stay updated on changes in insurance regulations and industry best practices.
* Assist in training and mentoring new team members as needed.
* Support compliance needs and risk audits as needed.
* Assist with incorporation of Compliance's interpretation of regulations and laws into Claims processes in a user-friendly way.
* Perform other duties as assigned.
COMPETENCIES
* Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues.Simplifies complexity by breaking down issues into manageable parts.
Looks beyond the obvious to get at root causes.
Develops insight into problems, issues and situation.
* Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.
Takes advantage of formal and informal developmental opportunities.
Takes on challenging work assignments that lead to professional growth
* Initiative: Willingly does more than is required or expected in the job.Meets objectives on time with minimal supervision.Eager and willing to go the extra mile in terms of time and effort.
Is self-motivated and seizes opportunities to make a difference.
* Adaptability: Ability to re-direct personal efforts in response to changing circumstances.
Is receptive to new ideas and new ways of doing things.
Effectively prioritizes according to competing demands and shifting objectives.
Can navigate through uncertainty and knows when to change course
* Results Orientation: Effectively executes on plans, drives for results and takes accountability for ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:53
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JOB DESCRIPTION
Chubb is seeking a strategic and hands-on Director, NA Digital Marketing and Agile Enablement Lead to drive program management and Agile adoption within our digital marketing ecosystem.
This role is critical for establishing and evolving frameworks that promote operational excellence, embedding Agile practices, and flawlessly managing multi-faceted efforts of the digital marketing team.
Through Agile best practices, you will serve as the connective tissue across marketing teams, agencies, and finance, using tools like Jira coupled with Agile methodologies to enhance visibility, accountability, and ongoing alignment in order to drive measurable business value and team velocity.
This is an on site role.
The ideal candidate will sit in our New York, NY office.
Key Responsibilities:
Project Management
* You will bring a strong understanding of modern digital marketing best practices, channels, and processes including campaign development, performance measurement, audience targeting, and channel orchestration to ensure team workflows, reporting, and Agile processes align with the needs of a mature high-performing marketing organization
* Serve as the Agile Lead for the North American Digital Marketing team, facilitating sprint planning, backlog grooming, retrospectives, and daily standups
* Lead program and workflow management across key digital marketing channels (paid media, SEO, email, paid/organic social, and web)
* Maintain and continuously optimize Jira as the day-to-day platform for digital marketing workflow management, campaign tracking, and team capacity planning
* Support the development and management of prioritization and intake processes, helping teams focus on high-impact, clearly defined initiatives aligned to strategic goals
* Collaborate across functions - including marketing leaders, agency partners, legal, finance, and technology - to ensure alignment and execution
* Contribute to a culture of continuous improvement by identifying process gaps, surfacing risks, and recommending enhancements that streamline delivery
* Establish clear program governance, operating rhythms, and performance dashboards to increase transparency, speed, and cross-team coordination
* Facilitate cross-functional collaboration through reporting, dashboards, project updates, and roadmaps
* Manage capacity and resource planning, report on workload allocation and sprint velocity
* Coach digital marketing team on best practices and day-to-day use of Jira
Budgeting, Processes, and Cross-Team Planning
* Partner with agencies and finance to support budget management, including spend tracking, pacing, and forecasting across digital programs
* Provide strategic, tactical, and ad-hoc budget reporting to allow for rapid, agile changes in funding allocation strategy based on business and market changes
* Establish clear program governance, operating rhythms, and performance da...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:52
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JOB DESCRIPTION
BUSINESS DEVELOPMENT MANAGER
The position will be based within the defined geography, preferably near a Chubb Regional or Branch Office.
The role will report to the AVP, Distribution Leader.
Position is based in Dallas.
JOB SUMMARY:
* The Business Development Manager (BDM) is responsible for business development in the assigned territory of brokers, agents, and other distribution partners, focused primarily on Chubb's products and services associated with Small Commercial, Middle Market and Financial Lines business.
*
* The BDM acts as ambassador for all that Chubb has to offer for a select group of Agents.
*
* The BDM is responsible for overall agency relationship management including new client acquisition and client management.
*
* Manages and maintains focus on achieving metrics across KPI's, including Gross Written Premium growth, New Business, profit, new agency appointments, and visibility.
*
MAJOR DUTIES & RESPONSIBILITIES:
* Successful and documented track record of calling on insurance brokers and agents within a predetermined territory/geography
* Develops tactical sales plan designed to achieve annual objectives.
These objectives to include the capture of market share, new agency appointments, & revenue growth
* Generates opportunities to acquire new business through business development activities initiated with assigned brokers & agents
* Builds relationships with key partnerships locally and regionally to assist in business development opportunities
* Demonstrated ability to achieve monthly, quarterly, and annual production goals
* Works closely with commercial underwriting staff and local field operations leadership
* Ensures that products/services are competitively positioned in the market
* Manages pipeline of key customers to meet and exceed growth goals and objectives
* Serves as point of contact and relationship manager for assigned producers
* Effectively manages daily, weekly, and monthly goals and tracking responsibilities
* Works with underwriting to evaluate, price and propose rate and strategy on small to large commercial accounts
* Manages assigned workload to meet internal productivity and timely service standards
QUALIFICATIONS
Qualifications
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provi...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-01 08:45:51
