-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:12
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
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Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:12
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
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Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:09
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:07
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:06
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:05
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:05
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:04
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:04
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Role Classification and Scope:
- Primary Focus (~75%): Hands-on JavaScript development for complex builds, standards enforcement, design validation, and delivery of critical functionality.
- Secondary Focus (~25%): Solution design, technical governance, and developer oversight.
Additional Essential Duties and Responsibilities:
- Own end-to-end platform SDLC across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
- Define and maintain technical standards, design patterns, and appropriate guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom applications.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop solution strategies and implementation frameworks.
- Produce and maintain diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers.
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for quality and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 5+ years enterprise IT experience.
- 3+ years ServiceNow implementation leadership.
- Proven success leading ServiceNow implementations and upgrades.
- Expertise across ITSM, SPM, and CMDB.
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Additional Requirements as per contract/client:
...
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:03
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements.
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs.
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications.
- Ability to collect data, define problems, establish facts, and draw valid conclusions.
- Excellent written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Ability to work independently and meet timelines.
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- Master's degree required
- Current licensed therapist valid in the state of practice is required
- Masters degree in Occupational Therapy
- An active, unencumbered Occupational Therapy (OT) license in the state of Massachusetts
- Minimum of 5 years of Occupational Therapy experience or equivalent relevant experience assessing functional status, mobility, cognition and activities of daily living
- Proficiency in Microsoft Office applications
- Valid driver's license and or reliable transportation for community-based assessments
Preferred Requirements
- Proficiency in Adobe applications
- Proficiency in Smartsheet
- Familiarity with the Time to Task (TTT) assessment
- Knowledge of functional and occupational performance assessments
- Experience working with elderly adults and individuals with disabilities
- Minimum understanding of the following:
* Program clinical eligibility requirements for the MA EOHHS LTSS Programs (AFC/GAFC/ADH/ PCA)
* Documentation requirements for Assessment processes, including physician and medical information forms or other TTT Tool documents;
* Caregiver and Surrogate participation in the Assessment process;
* Knowledge of home and community-based services (HCBS)
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:02
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:02
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:01
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:00
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-30 10:18:00
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:59
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:59
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:58
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:57
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:57
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:56
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:54
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:51
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:50
-
Essential Duties and Responsibilities:
- Manage assigned teams and staff.
- Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures.
- Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Perform other duties as assigned by management.
- Ability to perform comfortably in a fast-paced, deadline-orientated work environment.
- Excellent organizational, interpersonal, written, and communication skills.
- Work across multiple systems, such as SharePoint, Salesforce, and Microsoft Office products.
- Develop and analyze operational reports, dashboards, and key performance indicators.
- Monitor program performance against contractual SLAs and performance guarantees.
- Perform other duties as assigned by management.
Operational Leadership:
- Manage daily operations of the surprise billing arbitration program, ensuring timely and accurate case processing.
- Lead, coach, and develop a team of supervisors, analysts, coordinators, and arbitration specialists.
- Monitor workloads, staffing levels, productivity, and quality performance metrics.
- Establish and implement operational procedures, workflows, and best practices.
- Identify process improvement opportunities and implement solutions to increase efficiency and compliance.
Program Administration:
- Oversee intake, review, assignment, tracking, and resolution of arbitration cases.
- Manage assigned staff.
- Provide guidance to subordinates within the latitude of established company policies.
- Recommend changes to policies and establish procedures that affect immediate organization(s).
- Ensure cases are managed in accordance with applicable state laws, regulations, policies, and contractual requirements.
- Maintain comprehensive documentation and case management protocols.
- Coordinate with arbitrators, providers, health plans, and regulatory agencies throughout the dispute resolution process.
Compliance & Quality Assurance:
- Ensure adherence to state surprise billing regulations, privacy requirements, and program standards.
- Monitor quality assurance activities and implement corrective action plans when needed.
- Conduct audits and reviews to ensure consistency and accuracy in program administration.
- Support regulatory reporting and compliance monitoring activities.
Client & Stakeholder Management:
- Serve as a primary operational contact for state agency representatives and key stakeholders.
- Facilitate meetings, program reviews, and performance discussions.
- Resolve escalated issues and stakeholder concerns in a timely ...
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Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-30 10:17:49
