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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:37
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Join JPMorganChase and be at the forefront of optimizing our trading operations.
This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses.
Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation.
As a Trading Services Specialist within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses.
Your work will have a significant impact within your team, contributing to the overall performance of our trading services.
You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures.
Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance.
With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans.
Job responsibilities
* Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements.
* Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner.
* Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience.
* Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions.
* Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives.
* Perform investigative work to problem solve utilizing resources to achieve results for stakeholders
* Process and monitor daily cash movements, loan transactions, and loan return transactions
* Provide reporting to third party lending agents regarding daily trade settlements, positions, and fails
Required qualifications, capabilities, and skills
* Ability to learn and utilize automation technologies and their application in optimizing trading operations.
* Understanding of data analysis techniques, with the ability to interpret data and inform decision-making.
* Communication skill in order to keep internal stakeholder relationships.
* Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization.
* Knowledge of Microsoft Office includi...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:35
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We are seeking visionaries to support the HR Analytics Advisor practice for one of our Firm's lines of businesses.
In this role, you will work alongside a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made.
As an HR Analytics Advisors Associate, you will support the \"last mile\" of people analytics-embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives.
You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth.
You will also collaborate with cross-functional partners to build self-service capabilities and predictive models.
We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions.
Job responsibilities
* Assist in establishing the function as a trusted advisor to senior executives, including HR business heads, line of business leaders, CFOs, COOs, and strategy leads
* Drive proactive analytics to identify workforce and talent patterns, risks, and opportunities and develop recommended action plans
* Provide responsive data-driven insights to address ad-hoc business questions and strategic workforce inquiries
* Deliver deep insights aligned to HR processes such as performance reviews, succession planning, and talent allocation
* Partner closely with HR business executives to contextualize data and insights within business strategies and priorities
* Develop and refine executive-ready presentations that articulate complex insights clearly, persuasively, and visually
* Deliver consistently high-quality analysis and storytelling that drives action, not just awareness
* Partner with the Business Intelligence team to automate recurring reporting and enhance self-service capabilities
* Collaborate with the AI & Data Science team to shape derivative features, predictive models, and pattern recognition analytics
* Work with the Chief Data Office to ensure high-quality source data, governance, and entitlements that underpin advisory narratives
* Track, measure, and communicate the business impact of analytics advisory work
Required qualifications, capabilities, and skills
* 3+ years of progressive experience in analytics, data, and business strategy within a large, complex, global organization
* Strong track record of engaging and influencing senior executives through analytics, insights, and compelling storytelling
* Deep experience bridging business strategy with data science, reporting, and analytic insights
* Exceptional executive presence and communication skills with ability to synthesize and present insights to senior leaders
* Strategic thinker with ability to connect data ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:35
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We are seeking experienced and visionary leaders to lead the HR Analytics Advisor practice for one of our Firm's lines of businesses.
In this senior role, you will build and lead a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made.
As an HR Analytics Advisors, you will support the \"last mile\" of people analytics-embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives.
You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth.
Your team comprises experienced data analysts, visualization experts, and storytellers serving as embedded partners to lines of business and HR functions worldwide.
You will also collaborate with cross-functional partners to build self-service capabilities and predictive models.
We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions.
Job responsibilities
* Build, scale, and lead a team of HR Analytics Advisors who serve as embedded partners to lines of business and HR functions
* Establish the function as a trusted advisor to senior executives, including HR business heads, line of business leaders, CFOs, COOs, and strategy leads
* Drive proactive analytics to identify workforce and talent patterns, risks, and opportunities and develop recommended action plans
* Provide responsive data-driven insights to address ad-hoc business questions and strategic workforce inquiries
* Deliver deep insights aligned to HR processes such as performance reviews, succession planning, and talent allocation
* Partner closely with HR business executives to contextualize data and insights within business strategies and priorities
* Develop and refine executive-ready presentations that articulate complex insights clearly, persuasively, and visually
* Deliver consistently high-quality analysis and storytelling that drives action, not just awareness
* Partner with the Business Intelligence team to automate recurring reporting and enhance self-service capabilities
* Collaborate with the AI & Data Science team to shape derivative features, predictive models, and pattern recognition analytics
* Work with the Chief Data Office to ensure high-quality source data, governance, and entitlements that underpin advisory narratives
* Establish operating mechanisms for intake, prioritization, and scalable delivery of advisory requests
* Track, measure, and communicate the business impact of analytics advisory work
Required qualifications, capabilities, and skills
* 5+ years of progressive experience in analytics, data, and business strategy within a large, complex, global organization
* ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:34
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The Corporate Center Program promotes coordination across three core pillars of 'People', 'Community', and 'Workplace' for all businesses and functions in the firm's strategic Corporate Center sites around the globe.
Each Corporate Center has a leadership team that consists of a Location Leader, who is the designated executive sponsor for the Corporate Center, and a Location Manager that drives the strategy and initiatives across the three program pillars.
All partners, as part of the Corporate Center Program, are focused on creating world-class campuses that operate efficiently and effectively as a single community.
As a Corporate Center Program Location Manager within the Columbus Corporate Center, you will manage initiatives across all three Program pillars.
You will support the Location Manager and the Columbus Corporate site Executive Committee by coordinating with key firmwide and local functional partners to ensure smooth Corporate Center operations and foster a strong campus culture..
The Corporate Center Program Location Manager will 'Lead the Location' with their Location Leader in support of the Corporate Center Program, LOBs / Functions, and employees.
The Corporate Center Program Location Manager will serve as a central point of contact for all location matters, initiatives and broader Corporate Center Program pillars (i.e., 'Workplace,' 'People,' & 'Community').
The Corporate Center Program Location Manager will manage relationships with all key stakeholders/partners across all corporate offices (e.g., Local Leadership Team, Line of Businesses, HR, Communications, Market Leadership Team, Tech Center Managers, where applicable, CAO partners, Employee Experience) to ensure the Columbus C Corporate Center operates efficiently and effectively as a community.
Job Responsibilities
* Provide program management for the Location Manager/Leader, CC Site Executive Committee, and all Corporate Center employees.
* Shape and implement location vision and strategy using data analytics and stakeholder engagement.
* Oversee the Corporate Center team's priorities, meetings, and execution of strategic initiatives.
* Create and recruit for location workstreams (e.g., People, Community, Workplace) to drive site objectives.
* Assist with executive presentations and coordinate senior leader market visits.
* Ensure business functions are supported and aligned through comprehensive location management.
* Analyze and act on people, community, and workplace metrics to inform decisions.
* Drive engagement and site culture through events, initiatives, and acting as the 'Voice of the employee.'
* Manage implementation of site-specific and firmwide initiatives; serve as main contact for onsite support and issue remediation.
* Collaborate with HR, Volunteer Groups, BRGs, Corporate Responsibility, and other teams to promote talent, engagement, and sustainability initiatives.
Required Qualifications , capabilit...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:33
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J.P.
Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments.
Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries.
This role provides an experienced and curious product marketer the opportunity to create and support end-to-end marketing strategies, apply "big-picture" marketing ideas to spark internal and external engagement, and ultimately simplify complex and technical concepts for J.P.
Morgan prospects and clients.
As the Vice President of Blockchain Product Marketing Strategy within the Kinexys team, you will be responsible for developing a go-to-market content strategy and supporting various marketing initiatives to expand our suite of institutional-grade blockchain solutions.
You will collaborate closely with product, business development, and the broader marketing and communications team.
You will lead a team dedicated to educating and equipping the organization with integrated go-to-market plans to effectively bring our narrative to life.
Job Responsibilities:
* Lead our content strategy and roadmap to develop breakthrough educational content on key blockchain-related themes and topics, in partnership with agencies and internal content development teams.
* Develop a comprehensive product marketing strategy that aligns with our overall business objectives and drives product adoption, revenue growth, and market leadership.
* Define, develop, and establish compelling product narratives and messaging that serve as the foundation for all outbound marketing initiatives.
* Formulate go-to-market strategies with clearly defined "moments" to drive awareness for an emerging business.
* Establish and maintain strong relationships with key stakeholders and marketing counterparts, including executives, product managers, channel marketing, and regional marketing teams, fostering collaboration and a deep understanding of what success looks like for the business.
* Own, lead, and manage the delivery of multiple projects and deadlines, executing complex marketing initiatives from inception to completion.
Required Qualifications, Capabilities, and Skills:
* 8+ years of experience in product marketing or product strategy, with a proven track record of developing and executing successful product marketing strategies.
* Strong collaborative leadership skills, with experience leading and managing cross-functional teams and initiatives.
* Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.
* Exceptional project management skills, with the ability to plan, prioritize, and manage multiple projects, deadlines, and stakeholders simultaneously.
* Highly attentive to detail, with the ability to identify unique areas of opportunity from customer insights.
* Analytical mindset,...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:19
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Thornwood, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:05
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Are you passionate about leveraging data to influence direction, mitigate risk and optimize financial outcome? You have found the right team!
As a Quantitative Analytics Associate Senior, in the Collections and Recovery team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence.
You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals, identify opportunities and implement strategies through experimentation to enhance collections and recovery performance and effectively manage operational expenses for the organization.
Job Responsibilities
* Demonstrate robust data programming and analytical skills to efficiently collect, organize, analyze, and disseminate significant amounts of information with a high degree of attention to detail and accuracy.
* Monitor internal and external trends (customer/industry) and understand business drivers, underlying data and core operational processes to support strategic direction with independent and thoughtful insights.
* Leverage innovation, AI technology and design thinking to continually improve operational efficiency and resilience.
* Address issues with forward-looking solutions and collaborate across functions (Ops, Risk, Finance, Legal, Compliance, and Technology) to support design, testing and implementation of strategies to optimize return on investment and mitigate risks, amidst continuous change in an agile and demanding work environment.
* Interpret and present data clearly using narratives, visualizations, and context to convey insights and drive action.
* Become a subject matter expert and trusted partner to influence business direction and support operational success.
Required Qualifications, Capabilities, and Skills
* Possess intermediate to advanced knowledge in statistics, finance, analytics, predictive modeling and machine learning techniques.
* Bachelor's degree in Statistics, Economics, Econometrics, Operations Research, Mathematics, Finance or equivalent quantitative field with 4+ years of applied analytical experience, and/or Master's/MBA degree with 2+ years of applied analytical experience in complex and large data environments.
* Proven experience with programming languages (SQL, SAS, R, Python, Alteryx), relational databases (Oracle/Teradata), and visualization tools (Tableau) to effectively collect, analyze, uncover and communicate meaningful patterns and insights.
* Utilize logical reasoning and data analysis to solve problems and simplify complex techniques into actionable information using a variety of visual elements to inform and facilitate decision-making.
* Focus on results, continuous learning and process improvements to accelerate business obje...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-20 18:40:37
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We are seeking experienced and visionary leaders to lead the HR Analytics Advisor practice for one of our Firm's lines of businesses.
In this senior role, you will build and lead a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made.
As an HR Analytics Advisors, you will support the \"last mile\" of people analytics-embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives.
You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth.
Your team comprises experienced data analysts, visualization experts, and storytellers serving as embedded partners to lines of business and HR functions worldwide.
You will also collaborate with cross-functional partners to build self-service capabilities and predictive models.
We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions.
Job responsibilities
* Build, scale, and lead a team of HR Analytics Advisors who serve as embedded partners to lines of business and HR functions
* Establish the function as a trusted advisor to senior executives, including HR business heads, line of business leaders, CFOs, COOs, and strategy leads
* Drive proactive analytics to identify workforce and talent patterns, risks, and opportunities and develop recommended action plans
* Provide responsive data-driven insights to address ad-hoc business questions and strategic workforce inquiries
* Deliver deep insights aligned to HR processes such as performance reviews, succession planning, and talent allocation
* Partner closely with HR business executives to contextualize data and insights within business strategies and priorities
* Develop and refine executive-ready presentations that articulate complex insights clearly, persuasively, and visually
* Deliver consistently high-quality analysis and storytelling that drives action, not just awareness
* Partner with the Business Intelligence team to automate recurring reporting and enhance self-service capabilities
* Collaborate with the AI & Data Science team to shape derivative features, predictive models, and pattern recognition analytics
* Work with the Chief Data Office to ensure high-quality source data, governance, and entitlements that underpin advisory narratives
* Establish operating mechanisms for intake, prioritization, and scalable delivery of advisory requests
* Track, measure, and communicate the business impact of analytics advisory work
Required qualifications, capabilities, and skills
* 10+ years of progressive experience in analytics, data, and business strategy within a large, complex, global organization
*...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:40:05
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Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience.
You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees.
This is your chance to champion ethical AI practices and deliver enterprise-grade solutions.
As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience.
You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions.
Job responsibilities:
* Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics.
* Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases.
* Align testing standards with firmwide AI risk management and governance frameworks.
* Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions.
* Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations.
* Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health.
* Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management.
* Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques.
* Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle.
* Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence.
* Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles.
Required qualifications, capabilities, and skills:
* Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline.
* Proven experience building or managing model testing or validation functions, ideally...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-20 18:39:33
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Join a dynamic trading team where your analytical skills and market insight will help drive success in index trading.
As an Analyst on the Flow Index Trading desk, you'll collaborate with sales and quant teams, manage risk, and develop trading strategies in a fast-paced environment.
This is your opportunity to build expertise in derivatives, contribute to innovative solutions, and advance your career in financial markets.
Job Summary
As an Analyst - Flow Index Trading in the Flow Index Trading desk, you will manage daily trading book activities, including risk management, customer pricing, and trading of related products.
You will serve as a key liaison with sales teams, assist in pricing trades, and support execution of client and internal orders.
You will also help identify trading opportunities, develop strategies, and coordinate with Middle Office and Quant teams to ensure efficient operations.
Job responsibilities
* Assist in pricing trades and execution of orders from clients and internal trading desks
* Assist in managing risk, evaluating position and performance under various scenarios
* Learn to identify trading opportunities and develop new trading strategies for the desk and clients
* Respond to Middle Office emails, including T+1 trade inquiries and corporate actions
* Monitor market flows to evaluate incoming inquiries and provide context to sales
* Work with Quant team to administer Robo trader for pricing and hedging
* Perform routine book maintenance, such as closing pins and early exercise
* Assist in running and investigating daily P&L in coordination with Middle Office and IT
Required qualifications, capabilities, and skills
* Attention to detail and aptitude to quickly learn the business
* Understanding of financial markets and intellectual curiosity to explain market moves
* Strong analytical and technical background to price derivative products
* Advanced Excel and VBA skills to develop spreadsheet solutions for the business
* Ability to follow pre-established desk procedures around risk, pricing, P&L, and execution
* Provide accurate responses and feedback on day-to-day activities with complete transparency
* Strong communication skills to comprehensively discuss orders, executions, and market activity with clients
Preferred qualifications, capabilities, and skills
* Experience in index trading or derivatives markets
* Familiarity with trading systems and automation tools
* Experience collaborating with sales, quant, and middle office teams
* Strong problem-solving and multitasking abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:39:10
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President on the Insurance team, you will leverage your analytical abilities and industry knowledge to make and support credit decisions for a diverse portfolio of clients.
You will manage exposure to a variety of insurance companies and related financial institutions, demonstrate sound credit judgement, and build strong relationships across the firm.
Job Responsibilities
* Manage exposure to a client base consisting of North American Life, Property & Casualty, Reinsurance, Brokers and other related financial institutions
* Lead the due diligence and risk grading of your portfolio; evaluate and action credit requests, risk grading, and on-going monitoring and management of a diverse portfolio of risk including traditional credit products, markets products (derivatives, trading, and financing), intraday liquidity facilities, and other credit exposures
* Demonstrate sound credit judgement and effective risk monitoring through collaboration across multiple lines of business and credit teams
* Manage the daily risk demands of a portfolio of clients, evaluating and executing on a variety of transactions for insurance companies and similar financial institutions
* Oversee transaction execution, including client analysis, preparation of credit approval materials, lead discussions with bankers, legal documentation negotiation, setup of credit facilities and ongoing monitoring of clients post transaction approval
* Build strong relationships and maintain open communication channels with colleagues across the firm, including bankers, operations, legal, and finance
* Monitor clients and update key stakeholders on important developments with regard to clients or industry and potential impact on credit ratings
* Stay informed about the evolving economic, legislative, and regulatory environment that impacts the insurance sector
* Provide leadership and input into key projects and contribute to process and efficiency improvement initiatives
* Manage, train and mentor the team's junior credit officers, fostering their development and growth
Required Qualifications, Capabilities and Skills
* Bachelor's Degree required
* 7+ years of credit risk experience within a bank or other financial services entity
* Highly proficient in insurance company credit analysis
* Knowledge of GAAP and statutory accounting: ability to analyze financial statements
* Deep understanding of financi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:38:54
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Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact.
Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients.
As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service.
You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more.
Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients.
Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth.
You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service.
You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers.
Job responsibilities
* Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries.
* Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits.
* Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction.
* Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience.
* Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently.
* Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations.
* Coordinate with support groups to deliver a personalized, high-touch customer experience.
* Maintain accurate documentation of all customer interactions and data in required tools.
* Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs).
* Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value.
* Integrate service excellence into every customer engagement, consistently exceeding expectations.
Required qualifications, capabilities, and skills
* 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel.
* Deep understanding of the luxury travel market and high-end client expectations.
* Exce...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-20 18:38:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2025-11-20 18:38:28
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Employee Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
You will play a key role in managing the end-to-end delivery of mobile solutions to be used by our employees.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Lead quarterly planning sessions to ensure alignment of product delivery milestones.
* Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Strong understanding of mobile devices, mobile device management (MDM), and mobile application development
* Proven ability to support product delivery in a technology-focused setting.
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Experience with app testing, bug tracking, and user acceptance testing
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total re...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-20 18:38:13
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Play a crucial role in transforming ideas into functional products, while navigating through complex challenges.
Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As an Associate Product Delivery Manager in the Employee Compute organization, you will play a key role in supporting the delivery and lifecycle management of desktop and mobile products for JPMC employees.
You will collaborate with cross-functional teams to ensure seamless product deployment, user support, and continuous improvement of the employee technology experience.
Key responsibilities
* Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies .
* Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements
* Documents blockers and impediments to aid with dependency management and resource availability
* Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
* Own and maintain a catalog of desktop and mobile hardware product standards, ensuring alignment with business and technical requirements.
* Ensure that all catalog standards are available for purchase in all global regions, working with procurement and regional teams to address availability and compliance.
* Collaborate with engineering and security teams to ensure timely deployment of critical patches and compliance with enterprise standards.
* Serve as a point of contact for employee feedback, requirements gathering, and issue escalation.
* Contribute to documentation, training materials, and knowledge base articles for employee self-service.
* Track product adoption, usage trends, and support metrics to inform future demand and prioritization.
* Support the development of business cases for new features or product enhancements.
Qualifications
* 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
* Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
* Exposure to operational management and change readiness workstreams Bachelor's degree or equivalent experience in business, technology, or related field.
* Strong communication, organizational, and problem-solving skills.
* Experience working with cross-functional teams in a large enterprise environment.
* Familiarity with desktop and mobile hardware manufacturers (Apple, Dell, Samsung, etc) is a plus.
* Ability to analyze data and present actionable insights.
Preferred Skills
* Emerging Knowledge of p...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-20 18:37:57
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Bring your expertise to JPMorganChase.
As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations.
Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions.
You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.
Job responsibilities
* Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
* Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
* Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
* Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
* Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
* Stay on top of the industry trends and adopt industry best practices
* Drive concise and effective oral and written communications with internal and external partners at different levels
Required qualifications, capabilities, and skills
* MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics.
* Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
* Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
* Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
* Strong process management and project management skills with the ability to drive capability development.
* Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
* Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality
Preferred qua...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-20 18:37:26
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Are you passionate about leveraging data to drive strategic business solutions in the financial sector? Do you have a knack for transforming complex data into actionable insights? If so, we invite you to join our Asset Management Product and Experience (AMPX) team.
As a Area Product Owner within Asset Management Product and Experience you will play a pivotal role in high-visibility initiatives.
You will collaborate with Product Managers, Data Owners, Investors, Reporting Specialists, and Technologists to ensure our data infrastructure is robust, reliable, and ready for client use.
Your expertise in the life cycle of data will be crucial in shaping the future of our data products.
We are on a mission to execute a multi-year global transformation of our Publishing Solutions product line, creating an infrastructure that supports millions of client deliverables annually and enhances client experiences across all communication channels.
Job responsibilities
* Lead a scrum team as area product owner, building the data platform for client reporting in Asset Management
* Own backlog, requirements, and delivery, ensuring continuous planning for the scrum team
* Mentor and develop data analysts, fostering a high-performing and continuously learning team
* Analyze financial data requirements and reporting functions across global asset management products
* Document data sources, domains, and map current to target state data lineage.
* Collaborate with Product Managers and Technologists to saturate the data mesh (Snowflake) with client-ready data
* Develop data governance processes, data quality rules, and scalable data architectures to support business goals
Required qualifications, capabilities, and skills
* Demonstrated ownership of the data layer within a product suite, with hands-on expertise in at least one major asset class (e.g., fixed income, equities)
* Proficiency in Excel, Python or similar data analysis and transformation tools
* Exceptional documentation, analytical, and reasoning abilities
Preferred qualifications, capabilities, and skills
* Fluency in Fixed Income analytics or characteristics data and applicable use cases, business rules or logic from a client reporting perspective
* Experience working with complex reporting frameworks and platforms
* Experience in creating data taxonomies, data dictionaries, and data governance models
* Competency in managing APIs and data product management
* Educational background in Computer Science, Mathematics, Statistics, or a related data field
* Experience with Snowflake, Big Data, and architecting financial data sets as data products highly desirable
* Relevant certifications such as CFA/CAIA, AWS, Snowflake, or Python
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, inst...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:36:21
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
Job Summary:
As the Lead Software Engineer at JPMorgan Chase within the Wholesale Credit Risk team, you will play a pivotal role in designing and implementing scalable hybrid cloud solutions.
You will collaborate with development leads and senior stakeholders to deliver robust solutions, while mentoring team members and fostering a collaborative environment.
This opportunity allows you to leverage your technical expertise in hybrid cloud architecture and coding to promote technical excellence and innovation.
Job Responsibilities:
* Architect, design, and implement scalable hybrid cloud solutions for transactional, analytics and RAD workloads.
* Write and review high-quality code, ensuring adherence to best practices and standards.
* Collaborate with development leads and cross-functional teams to deliver robust solutions.
* Conduct code reviews and provide constructive feedback to drive technical excellence.
* Present technical concepts and project updates to senior stakeholders.
* Prioritize tasks effectively, balancing urgent needs with strategic progress.
* Mentor and support team members, fostering a collaborative and helpful environment.
Required qualifications, capabilities and skills:
* Formal training or certification on hybrid cloud architecture concepts and 5+ years applied experience.
* Proven experience in hybrid cloud architecture (AWS, Azure, GCP, or private cloud).
* Strong coding skills in languages such as Java, Python, React or similar.
* Deep understanding of distributed systems, data pipelines, and analytics platforms.
* Experience with CI/CD, DevOps, and modern software engineering practices.
* Excellent interpersonal and presentation skills.
* Demonstrated ability to work with development leads and senior stakeholders.
Preferred qualifications, capabilities and skills:
* Action-oriented, decisive, drives results systematically.
* Skilled at assessing risk and making decisions with a holistic, big-picture perspective.
* Demonstrates a can-do attitude and leads by example.
* Detail-oriented, able to distinguish between important and urgent tasks.
* Prioritizes helpfulness, mentorship, and team development.
* Acts with integrity.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and lo...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:35:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Baldwin Place, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:35:23
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Ellicott City, US-MD
Salary / Rate: Not Specified
Posted: 2025-11-20 18:35:07
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Lead the user experience research, translating insights into impactful design recommendations.
Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in Chase MyHome, you will play a pivotal role in shaping user experiences across our products and services.
Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, you will identify customer needs and translate them into actionable insights and recommendations.
Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
Job Responsibilities
* Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights.
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement.
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings.
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, considering downstream implications.
* Stay current with industry trends and incorporate knowledge into team insights.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques.
* Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis.
* Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences.
* Advanced understanding of current research methodologies, with the ability to review and apply current research practices to better inform experience designs.
* Experience facilitating workshops, co-creation sessions, and presenting research findings to diverse audiences, including senior leadership and quad partners.
Preferred Qualifications, Capabilities, and Skills
* Ability to clearly communicate research plans, findings, and recommendations to both technical and non-technical stakeholders, adapting communication style as needed.
* Skilled at connecting user insights to business goals, success metrics, and downstream impacts to support strategic decision-making.
* Curiosity and willin...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-20 18:34:52
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Are you looking for an exciting opportunity to solve exciting business problems? Our Technology team builds innovative products, services, applications to support various business functions, workflows of Wholesale Lending Services.
As an Applied AI/ML Lead in our Technology team, you will play a crucial role in analyzing business problems, experimenting with state-of-the-art models, and developing machine learning and deep learning solutions.
You will use your knowledge of ML toolkit and algorithms to deliver the right solution.
You will be a part of an innovative team, working closely with our product owners, data engineers, and software engineers to build new systems.
We are looking for someone with a passion for data, ML, and Software Development, who can understand the data landscape in large and complex organizations.
Job Responsibilities
* Lead programs and provide directions to successfully implement the large AI/ML initiatives
* Assist product leadership in defining the problem statements, execution roadmap
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as NLP, personalization, or recommendation systems.
* Collaborate with business, operations, and other technology colleagues to understand AI needs and devise possible solutions.
* Develop end-to-end ML/AutoML/AutoNLP pipelines and operationalize the end-to-end orchestration of the ML models to support the various use cases like Document Q&A, Search, Information Retrieval, classification, personalization, etc.
* Build both batch and real-time model prediction pipelines with existing application and front-end integrations.
* Collaborate to develop large-scale data modeling experiments, Explain complex concepts to senior funders and stakeholders.
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production.
* Work with Product Owners and Software Engineers to productionize the models and Partners closely with business partners to identify impactful projects, influence key decisions with data, and ensure client satisfaction.
Required qualifications, capabilities, and skills.
* BS or MS or PhD in Computer Science or Data Science or Statistics or Mathematical sciences or Machine Learning.
Strong background in Mathematics and Statistics.
* At least 7 years' experience in applying data science, ML techniques to solve business problems and one of the programming languages like Python, Java, C/C++, etc.
* Experience with LLMs and Prompt Engineering techniques.
* 1+ year of experience working with Gen AI solutions / LLMs such as GPT, Claude, Llama etc.
* Solid background in NLP, Generative AI and hands-on experience and solid understanding of Machine Learning and Deep Learning methods and familiar with large language models
* Extensive experien...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-11-20 18:34:26
