-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: 57100
Posted: 2026-10-29 09:41:48
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: 57100
Posted: 2026-10-29 09:41:47
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 57100
Posted: 2026-10-29 09:41:43
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 57100
Posted: 2026-10-29 09:41:40
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 57100
Posted: 2026-10-29 09:41:37
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 57100
Posted: 2026-10-29 09:41:33
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 57100
Posted: 2026-10-29 09:41:30
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 57100
Posted: 2026-10-29 09:41:27
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 57100
Posted: 2026-10-29 09:41:26
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 57100
Posted: 2026-10-29 09:41:25
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 57100
Posted: 2026-10-29 09:41:25
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 57100
Posted: 2026-10-29 09:41:24
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 57100
Posted: 2026-10-29 09:41:23
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 57100
Posted: 2026-10-29 09:41:23
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 57100
Posted: 2026-10-29 09:41:22
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 57100
Posted: 2026-10-29 09:41:21
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 57100
Posted: 2026-10-29 09:41:21
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 57100
Posted: 2026-10-29 09:41:20
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 57100
Posted: 2026-10-29 09:41:17
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 57100
Posted: 2026-10-29 09:41:14
-
Introduction
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP).
This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Specific Accountabilities:
1.
Call families who receive an above healthy weight NCMP letter
2.
Discuss how they feel about receiving the letter
3.
Have sensitive and perhaps tough conversations with parents regarding their child's weight
4.
Discuss the support available in the local community and talk through the services we provide
5.
If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
6.
Update system with communications with families
7.
Manage family profiles on the CRM
8.
Manage the NCMP data
9.
Understand the community support available for families
10.
Support the delivery team on asset mapping of local services
11.
Meet with local partners and stakeholders to update on our services
12.
Any other requirements for the business
Qualifications & Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concer...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 26500
Posted: 2026-10-29 09:41:11
-
Maximus is seeking a dedicated Case Manager to join our OC CalWorks team! This role is essential in fostering strong client relationships, ensuring compliance with program regulations, and assisting clients throughout the application process to access vital services.
The OC CalWorks Program is dedicated to assisting families in achieving self-sufficiency through comprehensive support services.
We strive to empower individuals by providing resources, guidance, and a supportive environment.
*
* This is an on-site position, located in one of the offices in Anaheim, Santa Ana or Laguna Hills
*
*
Why Maximus?
- Competitive Compensation - Quarterly bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursemen t - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Ident...
....Read more...
Type: Permanent Location: Santa Ana, US-CA
Salary / Rate: 24.75
Posted: 2026-10-29 09:41:07
-
Introduction
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP).
This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Specific Accountabilities:
1.
Call families who receive an above healthy weight NCMP letter
2.
Discuss how they feel about receiving the letter
3.
Have sensitive and perhaps tough conversations with parents regarding their child's weight
4.
Discuss the support available in the local community and talk through the services we provide
5.
If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
6.
Update system with communications with families
7.
Manage family profiles on the CRM
8.
Manage the NCMP data
9.
Understand the community support available for families
10.
Support the delivery team on asset mapping of local services
11.
Meet with local partners and stakeholders to update on our services
12.
Any other requirements for the business
Qualifications & Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concer...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 26500
Posted: 2026-10-29 09:41:03
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 57100
Posted: 2026-10-29 09:41:00
-
Maximus is hiring a remote Analyst - Reporting to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies.
The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor’s requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- U.S.
Citizenship and ability to pass a security clearance
- 2+ years of specific experience performing data analytics within a call center environment
- Experience with Microsoft Power Platform preferred
- Experience with MicroStrategy preferred
- Ability to quickly learn and adapt to new technologies
- Strong attention to detail
- Strong critical thinking and problem-solving skills
Tools & Technologies:
- SKPI / MicroStrategy - Performance metrics and KPI tracking
- Amazon Connect - Contact Center Telephony Platform
- Microsoft Excel - Standard spreadsheet application
- Power BI - Data visualization and dashboard development
- Power Apps - Build apps for convenient data entry by Supervisors
- Power Automate - Automate daily operational workflows
This is a fully remote role.
*Position is contingent upon contract award
*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, tra...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 57100
Posted: 2026-10-29 09:40:59
