-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 66200
Posted: 2026-10-27 09:38:05
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 66200
Posted: 2026-10-27 09:38:04
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 66200
Posted: 2026-10-27 09:38:04
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 66200
Posted: 2026-10-27 09:38:03
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 66200
Posted: 2026-10-27 09:38:02
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 66200
Posted: 2026-10-27 09:38:02
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 66200
Posted: 2026-10-27 09:38:01
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 66200
Posted: 2026-10-27 09:37:58
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 66200
Posted: 2026-10-27 09:37:55
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 66200
Posted: 2026-10-27 09:37:55
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 66200
Posted: 2026-10-27 09:37:54
-
Maximus is currently looking for Bilingual Community Outreach Specialist (English/Spanish) in Ventura County, CA! In this role, you’ll be the face of Medi-Cal managed care-connecting individuals and families to the healthcare resources they need, guiding them through enrollment, and helping them make informed decisions about their coverage.
If you’re passionate about helping others and want a role where your work creates immediate, meaningful impact, this is your opportunity.
*
*This is an onsite position at our Ventura, CA location
*
*
Why Maximus?
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Competitive Compensation - Quarterly bonuses based on performance
Must reside in Ventura County and be willing to work onsite at any location within Ventura County and neighboring counties.
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
- High scho...
....Read more...
Type: Permanent Location: Ventura, US-CA
Salary / Rate: 20
Posted: 2026-10-27 09:37:53
-
Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics.
We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
Essential Duties and Responsibilities:
- Provide analytics data of call/web chat arrival patterns, seasonality analysis of call/ web-chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance.
- Analyze, determine, and communicate work/training schedules for agents.
Maintain production data and review of staff plan hours for accuracy to optimize efficiency.
- Monitor agent attendance and make necessary adjustments in workforce management software to account for absences and late arrivals.
- Accurately track and manage call center schedule adherence.
Monitor all Real-Time and Intra-Day activities to ensure operational goals.
- Create and design Ad hoc reports for data pertaining to agent scheduling, call/webchat volumes, , Agent Performance Metrics.
- Create, track, and maintain agent metrics for historical information purposes.
- Develop and maintain forecasts for inbound contact volumes and back-office workloads using historical trends, seasonality, and anticipated business changes to support staffing, scheduling, service levels, and processing turnaround targets.
Monitor forecast accuracy, investigate variances, and adjust projections as needed.
- Provide workforce attendance oversight, assess the operational impact of absences and late arrivals, and implement appropriate workforce management adjustments to support staffing and service objectives.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 2 years of experience forecasting inbound contact center volumes and preferred back-office workloads.
- Experience using Amazon Connect for workforce management or similar software (i.e.
NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM), including forecasting, scheduling, real-time monitoring, and reporting, preferred.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, na...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 66200
Posted: 2026-10-27 09:37:53
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:52
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:51
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:51
-
Make a real difference in your community!
Maximus is hiring a Bilingual Community Outreach Specialist (English/Spanish) in Canyon Country, CA!
In this role, you’ll be the face of Medi-Cal managed care-connecting individuals and families to the healthcare resources they need, guiding them through enrollment, and helping them make informed decisions about their coverage.
If you’re passionate about helping others and want a role where your work creates immediate, meaningful impact, this is your opportunity.
*This is a fully onsite role based in Canyon Country, CA.
*
Why Maximus?
- Competitive Compensation - Quarterly bonuses based on performance
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Must reside in Los Angeles County and be able to work onsite at our Canyon Country location.
Travel within the county is part of the role-mileage reimbursement is provided for any travel beyond your home base location.
Essential Duties and Responsibilities:
- Coordinate and process intake referrals received via incoming calls, voicemail, email, or other designated channels.
- Respond to inquiries, provide general program information, and refer clients or providers to appropriate agencies or resources in accordance with established guidelines.
- Perform initial eligibility screening for services using defined criteria and procedures.
- Review and screen applications and supporting documentation for completeness and accuracy.
- Enter, update, and maintain application, intake, and case information in applicable databases and systems.
- Research, verify, and document information by accessing approved internal or external systems, including government agency systems as applicable.
- Contact customers or providers to obtain missing or incomplete information related to applications or documentation.
- Coordinate with internal staff or field resources, including site visit personnel, to collect and verify required information or resu...
....Read more...
Type: Permanent Location: Canyon Country, US-CA
Salary / Rate: 20.25
Posted: 2026-10-27 09:37:50
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:46
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:42
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:41
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:41
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:40
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:39
-
Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:39
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Join Maximus as a Licensed Clinical Assessor and make a meaningful difference in the lives of children and families.
In this fully remote role supporting the New Hampshire Assessment for Treatment (NH CAT) program, you will conduct pediatric clinical assessments by telephone, helping ensure children and families receive appropriate support during challenging and often complex circumstances.
You’ll bring a trauma-informed approach, strong clinical judgment, and excellent documentation skills while independently managing assessments, appointments, and referral-driven workloads.
This is an opportunity to apply your clinical expertise, help individuals access the services they need, and contribute to a program dedicated to supporting children and families.
Schedule: Monday through Friday, 8:00 a.m.-4:00 p.m.
or 9:00 a.m.-5:00 p.m.
Eastern Time.
Occasional work outside standard hours may be required to accommodate family schedules, depending on business needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation -Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
- Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confident...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 28.5
Posted: 2026-10-27 09:37:38
