-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:58
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:55
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:53
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:51
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:49
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:46
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:43
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:43
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:40
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:37
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:35
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:33
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:32
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:31
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:31
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:30
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:29
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:27
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:26
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:25
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:22
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:20
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:19
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:19
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Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- Availability is requried Monday-Friday between 7:00 AM - 7:30 PM (ET) with schedules assigned within these business hours.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Preferred Skills and Qualifications:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
- Experience with and/or ability to use call center telephony equipment.
- Experience in customer support or call c...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:35:18
