-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:20
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:17
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:14
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:11
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:08
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:05
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:05
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:58:02
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:58
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:56
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:53
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:51
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:48
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:45
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:43
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Prior experience with the New Jersey State-Based Exchange (NJ SBE) program preferred.
Training Schedule:
* Monday-Friday, 8:00 AM - 4:30 PM Eastern Time for approximately 3 weeks.
Hours of Operation:
Open Enrollment (November 1 - January 31)
* Monday-Friday: 8:00 AM - 8:00 PM ET
* Saturday: 8:00 AM - 5:00 PM ET
* Last two Sundays of Open Enrollment: 8:00 AM - 5:00 PM ET
* Last three days of Open Enrollment: 8:00 AM - 10:00 PM ET
* One week following Open Enrollment: 8:00 AM - 8:00 PM ET
Non-Open Enrollment
* Monday-Friday: 8:00 AM - 5:00 PM ET
Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national ori...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:43
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:39
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:37
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:34
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:31
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:28
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:25
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:22
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:19
-
Key Responsibilities
• Act as the principal technical authority for integration engineering across Maximus UK, providing deep leadership across Boomi-based integration solutions.
• Define and maintain integration engineering standards, patterns, guardrails, and best practices for system-to-system integrations, APIs, events, and workflows.
• Provide hands-on technical leadership for the design and implementation of complex integrations built on Boomi and related integration technologies.
• Design scalable integration architectures connecting cloud services, SaaS platforms, enterprise applications and data platforms.
• Drive adoption of modern integration patterns, including API-first design, event-driven architectures, microservices-aligned integrations, and reusable integration components.
• Guide the team's technical direction, improve engineering quality, and support consistent delivery standards.
• Lead technical discovery sessions, design workshops, and integration architecture discussions with business stakeholders, architects, product teams, and engineering colleagues.
• Translate business and operational requirements into robust integration designs and implementation plans that balance speed, resilience, supportability, and long-term value.
• Establish governance approaches for integration code quality, peer review, CI/CD, testing, deployment, observability, and operational readiness.
• Ensure integrations are secure by design, with appropriate controls for authentication, authorisation, encryption, auditability, and protection of sensitive data including PII and PHI.
• Drive the development of reusable integration components, frameworks, and reference implementations that improve delivery speed, quality, and consistency across projects.
• Mentor and develop integration engineers, raising technical capability, architectural understanding, and engineering discipline across the integration team.
• Evaluate opportunities to simplify the integration and automation estate, reduce platform dependency, and introduce more cost-effective and flexible integration approaches.
• Collaborate with automation specialists (e.g.
Automation Anywhere engineers) to define clear boundaries between integration and automation layers and ensure coherent end-to-end designs.
• Monitor technology trends, platform capabilities, and industry best practice in integration engineering, using insight and evidence to evolve the organisation's integration roadmap
Essential Skills - What You'll Bring
• Significant experience in integration engineering.
• Strong hands-on expertise with the Boomi Integration Platform, including process design, orchestration, integration development, API exposure, and enterprise deployment patterns.
• Proven experience designing scalable enterprise integration architectures across cloud services, SaaS platforms, enterprise applications and APIs.
• Experience delivering complex multi-s...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-23 09:57:16
